Pullman Jakarta Indonesia Thamrin CBD 5 stars

Customer review rating (ALL Rating) 4.5/5 801 reviews

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Description

Hotel extras

  • City hotel at the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

Our accommodation(s)

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Room 1

Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  801 reviews

Customer review rating 4.5/5

Juan L. G. P. Families - Confirmed reviews ALL

Dear Mr. Juan L. G. P., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 4.5/5

Swee O. K. Families - Confirmed reviews ALL

Dear Mr. Swee o. K., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 3.5/5

Yudhi M. Business - Confirmed reviews ALL

Dear Mr. Yudhi m., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. On the other hand, we have received your feedback well in regard to the Wi-Fi Connection. Rest assured that we will certainly share your feedback with the related department. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 3.0/5

Thu H. N. Business - Confirmed reviews ALL

Dear Mr. Thu H. N., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. Allow me to introduce myself, my name is Jennifer - I am the Guest Experience Manager of Pullman Jakarta Indonesia. We would like to acknowledge receipt of your review and on behalf of Pullman Jakarta Indonesia, we would like to apologize for the shortcomings on your recent stay with us. I can assure you that it deeply saddens me that the memory of your recent visit is a rather disappointing one and your expectations were not met. Mr. Thu H. N. your recent reservation with us was for our Premium Superior room which is our one level above from our starting category. The room located in our original building which was still true to its historical design. However, we do have a variety of different rooms should you like to explore a Pullman experience starting from a Grand Deluxe room category in our renovated Pullman Tower. I am sure you will appreciate that feedback from our guests is paramount to us and remains our biggest learning tool. This helps us to evaluate our short comings and we will ensure that we learn from it and utilize it in the future. I could only hope that there would be an opportunity for us to recover your trust and make it up to you on your next visit. Once again, we do apologize for the inconvenience and feel free to let us know for your next travel plans as we would very much welcome the opportunity to redeem ourselves and make sure that your next stay goes and remains beyond your expectations. I remain at your disposal should you need any further assistance. Best Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 3.5/5

Andrew L. E. L. Business - Confirmed reviews ALL

Dear Mr. Andrew L. E. L., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. On the other hand, we have received your feedback well in regard to the mosquitoes roaming around the whole hotel as well as the unstable WiFi connection. Rest assured that we will certainly share your feedback with the related department. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Other web-users rate our hotel

  • 572 reviews 9.5/10 Location
  • 789 reviews 6.2/10 Room
  • 898 reviews 9.1/10 Service
  • 7 reviews 7.5/10 WiFi
  • 342 reviews 9.6/10 Breakfast
  • 333 reviews 4.6/10 Comfort
  • 272 reviews 7.6/10 Cleanliness
  • 107 reviews 6.9/10 Value

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