Pullman Jakarta Indonesia Thamrin CBD 5 stars

Customer review rating (ALL Rating) 4.6/5 590 reviews

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Jl M H Thamrin No 59, Jakarta Pusat, 10350 JAKARTA, Indonesia

Description

Hotel extras

  • City hotel at the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

Our accommodation(s)

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Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Telephone
Fax +62 21 31923333

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  590 reviews

TripAdvisor Rating  4.6/5  4,620 reviews

Certificate of excellence 2025

Unforgettable moment

TripAdvisor rating 5.0/5

Daydream66106024478 TripAdvisor review

Pullman hotel at Jl. M.H. Thamrin No.59, Gondangdia. The staff here very friendly and caring. I like the atmosphere, very comfortable and chill. I room is clean. It's worth it if you stay here because the place are strategic, across the street is Plaza Indonesia Mall.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Services

TripAdvisor rating 5.0/5

nurul s TripAdvisor review

Thank you to everyone at the hotel for making my trip amazing! The service was superb, and your team went above and beyond to make me feel comfortable. I’m very grateful and hope to return soon. “Thank you to Jessica, Rona,Esti & Eka for the decoration room services memorable’’

Dear Ms. Nurul, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Jessica, Rona, Esti, and Eka. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Hotel Experience at Pullman Thamrin Jakarta

TripAdvisor rating 5.0/5

Edward T TripAdvisor review

During my stay at Pullman Thamrin Jakarta, I faced an issue with the HDMI port in my room, which prevented me from projecting my laptop screen onto the TV. Despite making four calls to the operator, no one followed up as promised. Two technicians eventually came to assist, but they were unable to resolve the problem. However, the situation improved significantly when Acha from the customer experience team contacted me in the evening. After learning about the issue, she escalated it to her manager, Jennifer. The next morning, several staff members—including the restaurant manager and Executive Chef Koay—greeted me warmly by name, showing clear attention to my case. Jennifer later met with me to understand what had happened and took immediate action. Knowing I was expecting guests from the Indonesian military (TNI), Jennifer arranged for my meeting to be held in a proper meeting room, which impressed both me and my guests. Their thoughtful service turned a frustrating experience into a positive one. I am grateful to Jennifer, Acha, Koay, and Sugeng from the restaurant for their exceptional effort in delighting a previously unhappy customer.

Dear Mr. Edward T, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Mr. Sugeng, Ms. Acha, Chef Koay and Ms. Jennifer. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

New Things Tried

TripAdvisor rating 5.0/5

Wanderer51194770197 TripAdvisor review

The vibe is feels luxurious, cozy, and comfy at the same time, as expected of a 5-star hotel. Recently, I've just attended the meeting room which I think has a very good standard and qualities. The same as its toilets, fragrant, clean and organized. Today, I just tried the buffet resto. It has lots of food choices, Indonesian, Asian, and Western. Some of the meats have tough texture and a bit hard to bite them but most of them have a very good taste though. The hotel assistants are also very polite and helpful. Thank you Jennifer, it's been an exciting moment. Thank you too for the unforgettable experience Pullman! Hope to have a stay more in the future.

Dear Valued Guest, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable event with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay, especially Ms. Jennifer. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

Customer review rating 5.0/5

Morni K. Families - Confirmed reviews ALL

Totally all about Pullman is incredible amazing.. i give 10 star experience and will stay again next time I came jakarta

Dear Ms. Morni K., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Jennifer Indrajaya Guest Experience Manager

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Other web-users rate our hotel

  • 570 reviews 9.5/10 Location
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  • 884 reviews 8.9/10 Service
  • 8 reviews 8.1/10 WiFi
  • 340 reviews 7.9/10 Amenities
  • 303 reviews 9.4/10 Breakfast
  • 303 reviews 3.8/10 Comfort
  • 239 reviews 7.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.