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Pullman Jakarta Indonesia Thamrin CBD Hotel 5 stars

Customer review rating 4.5/5 8,850 reviews

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Pullman Jakarta Indonesia Thamrin CBD
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Hotel extras

  • At the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PMPaying
  • Dry cleaning / IroningPaying
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 19 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59
Jakarta Pusat
10350
jakarta
indonesia

Tel: +622131921111

Fax: (+62)21/31923333

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 27km / 16.78 miles - Shuttle paying

  • By train

    GAMBIR At 5km / 3.11 miles

GPS :-6.193499, 106.823695

Our accommodation(s)

The newly renovated Guest Rooms are inspired by Indonesian art and style. They feature the most modern technology including High-Speed internet access, an efficient working desk, a stylish glass bathroom partition, LCD TV and exclusive amenities.

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 21 m² / 226 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

PREMIUM SUPERIOR ROOM, 1 Queen Size Bed, City View

Accessible room
  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

DELUXE ROOM, 1 King Size bed

  • Max. number of persons: 2
  • Area: From 39 m² / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

GRAND DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

Premium Superior Room, 2 Single size beds, City View

  • Max. number of persons: 2
  • Area: From 25 m² / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 39 m² / 420 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)

GRAND DELUXE ROOM, 2 Single Size Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 43 m² / 463 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call(...)
Rooms

Our restaurants and bars

SANA SINI RESTAURANT

Type of cuisine: International

Drawing inspirations from the Indonesian phrase 'Sana-Sini', which means 'here and there', Pullman Jakarta Indonesia offers you an unrivalled culinary excursion into the different corners of Europe and Asia through 4 individually designed spacious counter

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KAHYANGAN RESTAURANT

Type of cuisine: Japanese

Kahyangan serves a selection of premium quality meats, including imported Wagyu, US Rib Eye and premium Kobe beef which are served with fresh vegetables and the hotel's famous Ponzu Sauce

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BACK ROOM

Non contractual photo

A chic Gastro Bar that offers a delectable array of globally inspired dishes and in-house signature cocktails, which have been carefully crafted by our mixologist and executive chef.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CHOCOLAT

Non contractual photo

Both a lounge and boutique chocolatier, Le Chocolat offers creative cocoa and coffee creations to cajole the palate.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 19

  • Maximum size: 648 m²

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Pullman Jakarta Indonesia Thamrin CBD

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,850 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,392 reviews

Great stay in Bustling City

Customer review rating 4.5/5

Abdul R. Business - 03/10/2020 Confirmed reviews ALL

I felt very well and warm welcomed by The Receptionist ( Mr.Rinaldi) he's doing his best to accommodate my request by moving my room to the hotel front view, which is the Icon of Jakarta. When I enterred the room, it is so spacious and very comfortable. (Ms.Tania) at Guest Servixe Center are very responsive.

Dear Abdul R., Thank you very much for your review of Pullman Jakarta Indonesia. We are delighted to read that you thoroughly enjoyed your stay in Jakarta. We take great pride in the service we provide to our guests and it makes us proud to notice how impressed you were with the genuine and responsive services that my team offered. We are especially happy that Rinaldi and Tania amazed you with the true Pullman Jakarta Indonesia service. We look forward to welcoming you again and hopefully your next stay will be as wonderful as your recent one! With warm regards, Dan Benzaquen General Manager

Good stay

Customer review rating 4.5/5

Ahmad S. A. Friends - 01/10/2020 Confirmed reviews ALL

Really enjoyed to stay with Pullman Hotel & Resort Jakarta Indonesia

Dear Mr. Ahmad Shaehul A., Thank you for choosing to stay at the Pullman Jakarta Indonesia and for taking the time to share your experience with us. I am glad your overall stay with us was enjoyable. At the same time, we also have highlighted your points with regards to the food temperature and I have however informed our team who will diligently look into it. I will also pass on your compliments especially to Dimas and Mega who always be at your service throughout your time with us. Thank you again and we look forward to welcoming you back in the hopefully not too distant future. With Warm Regards, Dan Benzaquen General Manager

Noise proof

TripAdvisor rating 4.5/5

a4kyun 29/09/2020 TripAdvisor review

Minor issue, window not quite sound proof since I cam still hear vehicle from my room. Hopefully this will be fix soon. Due to pandemic breakfast delivered to my room, but hoping it will be treated as buffet no limitation, since I always order room woth breakfast and enjoy large meal in the morning

Dear a4kyun, Thank you very much for taking the time to share your review with us. As your satisfaction is our priority, we are very sorry for the inconveniences you encountered in your room with the noise coming from the main road. We understand very clearly your concern and would be delighted to allocate you to a quieter room for your next stay with us. We also have highlighted your point in regards to your breakfast experience. Our in-room dining breakfast menu offers a variety of Indonesian, Japanese and Western style dishes; however it is disappointing to learn that on this occasion your experience did not live up to your satisfaction in terms of variety and quantity. Please do not hesitate to ask our team should you wish to have your desirable dishes available to enhance your next breakfast experience. Once again please accept our sincere apologies for the downfall you have experienced during your stay. It is our hope that you will give us the opportunity to welcome you back in the future. With Warm Regads, Dan Benzaquen General Manager

Fantastic stay

Customer review rating 4.5/5

Henry S. S. Families - 15/09/2020 Confirmed reviews ALL

Clean hotel, friendly staf, satisfied services, comfortable for staying.

Dear Henry Soepena S., Thank you for your great comments following your recent stay at Pullman Jakarta Indonesia. I am glad your overall stay with us was fantastic and that you satisfied with so many aspects such as our services, and the comfort of hotel’s overall cleanliness. The entire team and I look forward to the pleasure of welcoming you back. With Warm Regards, Dan Benzaquen General Manager

Pleasant Stay

Customer review rating 4.5/5

Rdianto Business - 10/09/2020 Confirmed reviews ALL

Was a short business trip but pleasant as always

Dear Ricky D., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager

Very good place for staycation or work

Customer review rating 4.5/5

Egeunia G. Friends - 06/09/2020 Confirmed reviews ALL

It was really great, and i loved to stay in here. Very comfy and clean. First of all the price is affordable (because still on promo) and then the room was clean and i felt restful (if you know how scary jakarta about covid) Maybe i would come again for stay.

Dear Egeunia G., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager

Well located, city view makes interesting

Customer review rating 4.5/5

Mohammad N. A. Families - 05/09/2020 Confirmed reviews ALL

Thanks to mas vikri for help

Dear Mohammad Naufal A., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager

Good stay

Customer review rating 4.5/5

Anonymous Families - 30/08/2020 Confirmed reviews ALL

The check in & check out process so fast. The Service good Friendly hotel staff

Dear Yudi B., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager
Customer review rating 4.5/5

Danny Families - 30/08/2020 Confirmed reviews ALL

All staff is well trained and there is no probs at all in meeting all our needa during the stay.

Dear Danny Leo L., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager

Well located.

Customer review rating 4.5/5

D. H. Families - 30/08/2020 Confirmed reviews ALL

The hotel location near with plaza indonesia and grand indonesia shopping mall. They have Good interior bedroom design but I was not too satisfied with the menu of breakfast. And they not provided any toys for kids which my kid can play inside our bedroom.

Dear D., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia. We have highlighted your points with regards to our food offerings during breakfast and rest assured that we are reviewing our current offer and hopefully we will be able to launch our buffet again very soon. Thank you as well for your feedback in regards to kids-friendly amenities which will be taken into account accordingly. On a more positive note, we are glad to read that you had an enjoyable stay, essentially that you make the most of our privileged location, just walking distance within two of the big malls in Jakarta. The team and I sincerely hope to have an opportunity of welcoming you again and in the meantime, thank you very much once again for your feedback. Sincerely, Dan Benzaquen General Manager

Good Stay

Customer review rating 4.5/5

Christie S. Couples - 28/08/2020 Confirmed reviews ALL

Love the Sauna and Jaccuzi relaxation :)

Dear Christie s., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager

Satisfy

Customer review rating 4.5/5

Anonymous Families - 27/08/2020 Confirmed reviews ALL

good service, nice facility

Dear H., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Benzaquen General Manager

Good stay, well located but the room that I got is a bit different from the one I saw on traveloka

Customer review rating 4.5/5

Syifa Business - 13/08/2020 Confirmed reviews ALL

Great, food also great. I was there to do some bussiness with my partner while celebrating anniv.. please do check the reservation since we only got amenities for one person while we made the booking for 2

Dear Mrs Syifa A., Thank you for taking the time to share your review with all of us. We pride ourselves on delivering high levels of service and we would like to apologize for the inconveniences. Customer feedback is really important to us and will allow us to further improve our service. As a team we have reviewed your feedback, you can rest assured that a refreshment training within the Housekeeping team has been done for them to be more alert and to ensure that this issue will not happen again. On a more positive note, we are delighted to read that you enjoyed your stay and the great food we offer in our Sana Sini restaurant. Thank you once again Mrs Layalia, we hope to have the pleasure of welcoming you again to a more pleasant experience upon your next visit to our hotel. Sincerely, Dan Benzaquen General Manager

Strategic Location

Customer review rating 4.5/5

P. Business - 06/08/2020 Confirmed reviews ALL

Overall Good, but minus point in water supply of the room's toilet, every time I used sanitary in the toilet, water very dirty at the first few seconds, it has to be fixed it for your guest health perception

Dear Eddy P., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia. It is always a pleasure to receive your feedback. Please accept our sincere apologies for any inconveniences that we may have caused you during your recent stay with us. You will be pleased to know that we have identified the technical issue with the dirty water in your room and kindly rest assured that it has already been rectified. Thank you again, Mr P., for sharing your experience, we hope to have the pleasure of welcoming you again in the near future. Sincerely, Dan Benzaquen General Manager

Best service

Customer review rating 4.5/5

Anonymous Business - 05/08/2020 Confirmed reviews ALL

friendly service and satisfying service, and solutions to problems quickly responded

Dear Ayu M., We very much appreciate your comments regarding your stay at the Pullman Jakarta Indonesia Thamrin CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Dan Benzaquen General Manager

Best Hotel Experience Ever

TripAdvisor rating 4.5/5

berliansakti1985 08/07/2020 TripAdvisor review

Staying here with my bestie, the location is very strategic. The foods and cleanliness are good. And still can't get rid of how nice and polite the front office staffs. We will get back soonest for sure. And, Pullman always win my heart indeed.

Dear berliansakti1985, We are very happy to receive your positive review. Nothing makes us happier than to learn that you and your best friends left with great impressions of the hotel. We are glad to read that everything was perfect, including the food, the cleanliness and especially the friendliness of our Front Office Team. Thank you once again for rating us with 5 stars, we will be very happy to having you back at the hotel in the near future. With warm regards, Dan Benzaquen General Manager

Feels like home

Customer review rating 4.5/5

Tono P. Solo - 11/04/2020 Confirmed reviews ALL

I stay in Pullman form many times, and every-time i arrives, always feel warm welcome from all staffs. Very comfy room, spacious and the bed is the best bed that could make my sleep is the best one. Food at Sana Sini is very good at any time with the outstanding quality both service and food. Executive lounge is always become my favourite place to spend time for relax and also to enjoy happy hour, staffs here is also very friendly with warm welcome and best service. Keep your good work!

Dear Mr. Tono, I would like to thank you for taking the time in writing your review about how your stay at Pullman Jakarta Indonesia turned out to be. We are always pleased to know our guests appreciate the time they spent and felt like being home when they stay with us. Our main objective is to make our guests feel welcome when they stay with us, so knowing that you felt comfortable is definitely the best reward for the team who does everything to make sure all our guests leave our hotel with happy feeling. All the team and I thank you again for your review, we appreciate it very much. We would love to have you back, hopefully anytime soon! With Warm Regards, Dan Benzaquen General Manager

Excellent services

Customer review rating 4.5/5

Rubianto H. Business - 28/03/2020 Confirmed reviews ALL

Even in struggle with very low occupancy caused corona, but humble people with nice services and smiles spread positives vibes.. well done

Dear Mr. Rubianto H., Thank you so much for your kind review. I am so glad that we were able to provide such a memorable experience for you and I will of course pass on your positive comments to our team. At the same time, we sincerely apologies for the delay in sending the menu you selected and do rest assured that the team was notified to ensure guest concerns is handled in a timely manner. Thank you once again and it’s our hope that we could welcome you back anytime soon to Pullman Jakarta Indonesia. With Warm Regards, Dan Benzaquen General Manager

Fantastic stay

Customer review rating 4.5/5

Ah Z. Couples - 28/03/2020 Confirmed reviews ALL

Great stay. Chilling out in the midst of Covid-19 Partial Lockdown in Malaysia. Very quiet. Upgraded room. Late check out offered. Attentive staff. Very helpful

Dear Mr. Ah Z., I would like to thank you for taking the time in writing your review about how your stay at Pullman Jakarta Indonesia turned out to be. We are always pleased to know our guests appreciate the time they spent when they stay with us. However we are sorry to learn that our food offerings did not live up to your high expectation, and we have well highlighted your points. The team and I sincerely hope to have an opportunity of welcoming you again in the future so you experience our legendary breakfast with a very large variety of offers. Thank you once again for sharing your feedback, we are looking forward to your next visit. With Warm Regards, Dan Benzaquen General Manager

excellent

Customer review rating 4.5/5

Bob Business - 26/03/2020 Confirmed reviews ALL

all excellent except the nasi kuning for breakfast (tasteless)

Dear Mr. Bob, Thank you for taking the time to share your experience with us. I am glad your overall stay with us was excellent and please rest assured that your comments on the nasi kuning have also been shared with the Executive Chef who will diligently look into it. Thank you again for your feedback, I hope to welcome you again in the near future. With Warm Regards, Dan Benzaquen General Manager

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