Pullman Jakarta Indonesia Thamrin CBD 5 stars

Customer review rating (ALL Rating) 4.5/5 508 reviews

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Description

Hotel extras

  • City hotel at the doorstep of Jakarta's two luxury malls: Grand Indonesia and Plaza Indonesia

  • Prime location at CBD area, overlooking Jakarta's most famous landmark

  • 23 state-of-art meeting venues including one ballroom able to welcome up to 1000 people

  • Vibrant dining options with 7 outlets

  • Easy access to public transport

Our accommodation(s)

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Hotel location

Pullman Jakarta Indonesia Thamrin CBD

Jl M H Thamrin No 59, Jakarta Pusat
10350 JAKARTA
Indonesia

GPS:-6.193499, 106.823695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  508 reviews

TripAdvisor Rating  4.6/5  4,541 reviews

Certificate of excellence 2025

Services

TripAdvisor rating 3.0/5

Sonny1706 Families - TripAdvisor review

Service and commitment must be improved and guests must be appreciated, the holiday atmosphere becomes meaningless

Dear Mr. Sonny, Greetings from Pullman Jakarta Indonesia. First of all, I would like to thank you for your patronage as an Accor Live Limitless member. I truly regret the unfavorable series of events that have happened and would like to apologize for the shortcomings you have experienced during your stay in regards to the Welcome Drink redemption. I can assure you that it deeply saddens me that the memory of your recent visit is a rather disappointing one. By means of explanation only, according to the terms and conditions of Accor Live Limitless that the benefits of Accor Live Limitless is applied to the cardholder only, including the Welcome Drink redemption and member must present and redeem the digital voucher on the outlet through the ALL apps. We thank you very much for the chance of reaching you out personally and glad that the matters is resolved. I am sure you will appreciate that feedback from our guests is paramount to us and remains our biggest learning tool. This helps us to evaluate our shortcomings and I could only hope that there would be an opportunity for us to recover your trust and make it up to you on your next visit. Once again, we do apologize for the inconvenience and feel free to let us know for your next travel plans as we would very much welcome the opportunity to redeem ourselves and make sure that your next stay goes and remains beyond your expectations. Best Regards, Ajizzah Angelitta Guest Experience Manager

Great location, warm staff & comfy stay—would return!

TripAdvisor rating 5.0/5

Susanna L Couples - TripAdvisor review

We stayed at Pullman Jakarta Thamrin twice—on 1st and 6th July. The staff were consistently courteous and helpful, and our room was clean with a firm, comfortable mattress. Pillows were decent too. On our first stay, we were directed to a different breakfast area that didn’t quite match our expectations. However, breakfast on the second stay—served in the opposite café—was much better in terms of variety and quality. The location is fantastic: Plaza Indonesia is right across the road, and both Grand Indonesia and Thamrin City are just a few minutes away on foot. Overall, a very pleasant experience and we’d happily return.

Dear Ms. Susanna, Thank you for choosing Pullman Jakarta Indonesia as your home away from home. It is a pleasure to welcome you back! We sincerely thank you for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. We are thrilled to hear that our Heartists were able to make a positive impression during your stay. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Customer review rating 5.0/5

Hadi S. Friends - Confirmed reviews ALL

Sudah yg kesekian kalianya menginap disini dan selalu oke

Bapak Hadi S. yang terhormat, Terima kasih telah memilih Pullman Jakarta Indonesia sebagai destinasi menginap bapak, merupakan suatu kehormatan untuk dapat menyambut bapak kembali! Kami dengan tulus berterima kasih karena telah meluangkan waktu untuk berbagi pengalaman positif bapak bersama kami. Tentunya, kami akan membagikan kesan baik bapak dengan Heartists kami dan kami yakin bahwa penilaian positif ini akan berfungsi sebagai motivasi kami untuk terus berusaha meningkatkan kualitas layanan kami. Sekali lagi, kami berterimakasih karena telah berbagi pengalaman bapak. Kami menantikan untuk dapat menyambut bapak lagi di masa mendatang dan menciptakan momen yang tidak terlupakan, sekali lagi. Salam Hangat, Ajizzah Angelitta Guest Experience Manager

Customer review rating 4.5/5

Marsha Y. S. Families - Confirmed reviews ALL

sweet staycation

Dear Ms. Marsha Y. S., Thank you for choosing Pullman Jakarta Indonesia as your home away from home. We thank you very much for taking the time to share with us your positive experience. It is always a pleasure to read encouraging comments and we are glad that you had an enjoyable stay with us. Rest assured that we will certainly share your feedback with our Heartists and we are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

Venue Review – Pullman Jakarta

TripAdvisor rating 5.0/5

Connector48936332973 TripAdvisor review

We truly appreciate the excellent service provided by Pullman Jakarta during our two-day event. The venue is well-suited for large-scale events, offering complete facilities, a spacious ballroom, and a professional yet comfortable atmosphere. The hotel staff were cooperative and responsive throughout the planning and execution of the event. We would like to give special recognition to the security team, who not only maintained safety effectively but also showed exceptional friendliness and support during the entire event. Many thanks to Mr. Panji, Fauzi, Yongky, and Fadli for their outstanding assistance and warm attitude. Pullman Jakarta is a highly recommended venue for corporate and professional events.

Dear Valued Guest, We thank you very much for taking the time to share with us your positive experience. Rest assured that we will certainly share your feedback with our Heartists especially Panji, Fauzi, Yongky and Fadli. We are confident that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you again in the future and create memorable moments once again. With Warm Regards, Ajizzah Angelitta Guest Experience Manager

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Other web-users rate our hotel

  • 561 reviews 9.5/10 Location
  • 738 reviews 6.1/10 Room
  • 888 reviews 8.8/10 Service
  • 13 reviews 8.2/10 WiFi
  • 351 reviews 9.4/10 Food
  • 303 reviews 9.4/10 Breakfast
  • 296 reviews 4/10 Comfort
  • 258 reviews 6.8/10 Cleanliness

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