Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 2,026 reviews

Raffles Jakarta - Image 1
Raffles Jakarta - Image 2
Raffles Jakarta - Image 3
Raffles Jakarta - Image 4

Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,026 reviews

TripAdvisor Rating  4.9/5  3,064 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Timothy H. M. Business - Confirmed reviews ALL

Short work trip, everything taken care of, room service was quick and delicious. Staff were friendly, attentive and keen to find avenues to go the extra mile (extra breakfast items not on menu, phone charger etc). Cannot wait to come back

Dear Valued Guest, Thank you for sharing such a wonderful reflection on your recent stay with us. It is a pleasure to know that even during a short work trip, every detail was thoughtfully taken care of, from the prompt and delicious room service to the attentive gestures that added a little extra magic to your experience. We truly value your loyalty as an ALL Silver member and are delighted to hear that our team’s eagerness to go the extra mile created an enchanting stay for you. Anticipating needs, whether through bespoke breakfast touches or small yet meaningful conveniences, is at the heart of what we love to do. We look forward to welcoming you back very soon for another seamless and memorable stay. Until then, wishing you a joyful holiday season and a Happy New Year filled with success and wonderful journeys ahead. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 5.0/5

Francis W. D. Couples - Confirmed reviews ALL

My wife and I stayed recently it was my wifes birthday and the staff made every effort to make it a special day. Thank you all. Our room was amazing it was cleaned daily to a high standard. Food was of a high standard and the hotel is in a good location.

Customer review rating 5.0/5

Chih-chieh H. Friends - Confirmed reviews ALL

We celebrated a friend’s birthday at Raffles Jakarta and had a truly unforgettable experience. The hotel team provided great help with the arrangements, ensuring everything went perfectly. Whether we were having breakfast at the Arts Café or drinks at The Writers Bar, the staff were always attentive and took excellent care of us. If you are a fan of cakes, you must try the desserts there! We will definitely stay at this hotel again on our next visit to Jakarta.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for taking the time to share your wonderful experience with us. We are delighted to know that celebrating your friend’s birthday with us became a truly unforgettable occasion. It brings us great joy to hear that our team was able to assist seamlessly with the arrangements and that you felt well cared for throughout your time with us, from breakfast at Arts Café to evening drinks at The Writers Bar. Moments like these are where the magic of Raffles truly comes to life. We are also grateful for your loyalty as an ALL+ Voyageur Gold member. Creating enchanting experiences that inspire you to return is always our aspiration, and we are especially pleased that our desserts left such a delightful impression. As we step into a new year, we wish you a Happy New Year filled with happiness, good health, and many memorable journeys ahead. We very much look forward to welcoming you back to Raffles Jakarta for another enchanting stay. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 5.0/5

Wei L. Friends - Confirmed reviews ALL

Wonderful journey , delicious food , amazing benefits for Accor member . Especially GM Agustian , Mr, Reza and Ms. Salma has left me a perfect and professional impression . If it is possible, I will choose to stay in raffles Jakarta again .

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing such a gracious review of your stay. We are delighted to know that your journey with us was wonderful, complemented by delicious cuisine and the privileges you enjoyed as an ALL Accor+ Explorer Platinum member. Creating moments of magic and delivering an enchanting experience throughout each stay is always at the heart of what we do. Your kind recognition of our Assistant Front Office Manager, Rico Agustian, our Head Butler, Fachrul Reza, and our Butler, Salma is truly appreciated. I will be sure to share your compliments with them, as they take great pride in delivering thoughtful, professional service. We also appreciate your suggestion regarding an indoor pool and will be pleased to share this with our leadership team for future consideration. As we welcome a new year, I wish you a Happy New Year filled with joy, good health, and many memorable travels ahead. We very much look forward to welcoming you back to Raffles Jakarta and creating even more enchanting moments together. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 5.0/5

Roniell S. Business - Confirmed reviews ALL

Great service - made me feel very comfortable. The rooms were great especially the shower.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your kind review. We are delighted to know that you loved the service and felt very comfortable throughout your stay. It is wonderful to hear that the room, especially the shower, added to your overall experience. Creating moments of magic and delivering an enchanting sense of comfort are always at the heart of what we do. As we step into a new year, we wish you a Happy New Year filled with joy, good health, and many memorable journeys ahead. We look forward to welcoming you back to Raffles Jakarta for another enchanting stay. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

In partnership with TripAdvisor

Other web-users rate our hotel

  • 326 reviews 9/10 Location
  • 951 reviews 9.4/10 Room
  • 1,723 reviews 9.6/10 Service
  • 6 reviews 9.2/10 WiFi
  • 556 reviews 8.9/10 Food
  • 528 reviews 9.6/10 Amenities
  • 505 reviews 9.6/10 Vibe
  • 432 reviews 9.3/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta