Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 1,904 reviews

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ALLSAFE approved hotel

Hotel extras

  • Certified ALLSAFE by Accor Verified by Sharecare health security Forbes Travel Guide

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,904 reviews

TripAdvisor Rating  5.0/5  2,350 reviews

Certificate of excellence 2023

One of best in Jakarta

TripAdvisor rating 5.0/5

cheryl_dragon Business - TripAdvisor review

Huge rooms, friendly service and one of the best hotel breakfasts. It’s also linked to Lotte Mall, which makes it easy to get meals or groceries from the supermarket. I stay at Raffles whenever I’m in town and will keep doing so. The staff are welcoming, attentive and responsive.

This is hotel is Amazing!!

TripAdvisor rating 5.0/5

L T TripAdvisor review

The services were unbelievable. From the moment we stepped in the hotel, we felt the sincerely welcome from the staff. This was the first time we felt like a "true" VIP. The details of the hotel room, the WOW breakfast buffet were amazing. The Raffles hotel definately is our hotel when we travel to Jakarta. This is our home away from home. Thank you to all the staff.

Trip to Raffles

TripAdvisor rating 5.0/5

Guide31624966112 TripAdvisor review

Good service, near to the mall, and great breakfast. The bar serves a mean cocktail as well. Overall a seamless experience and will go back for business stay again. Highly recommended if your office is nearby

Dear Guide31624966112, Thank you for sharing your feedback following your recent trip to Raffles Jakarta! We are delighted to learn you had a positive experience during your stay. It's great to hear that you found our service commendable, enjoyed the convenience of our proximity to the mall, and indulged in a delightful breakfast. We're also pleased you had a chance to savor a mean cocktail at our bar – a perfect way to unwind after a busy day. We appreciate your recommendation and are thrilled to be your choice for business stays. If your office is nearby, we look forward to welcoming you back for another seamless and enjoyable experience. Should you have any specific preferences or requests for your next visit, please feel free to let us know. We are committed to ensuring each stay with us is exceptional. Thank you for choosing Raffles Jakarta, and we eagerly await the opportunity to host you again. Warm regards, Rhany Assistant Guest Experience Manager

Great Experiencee & Great Services !!

TripAdvisor rating 5.0/5

Uriel L TripAdvisor review

all staff are friendly and fast response, i arrive at 9 AM, Room ready at 10AM, i can swimming at pool 1st to wait Receiptionist whatsapp me the room is ready, free flow Infused water and Fruit skewer on pool ! great for Hydrate.. as Accor Plus Member ( in gold member ) i got complimentary upgraded to suites room 😭 the rate at suites maybe double when i check-in, but Raffles team give me for free upgrade, its really such an honour to stay in Raffles.. all experience great, i will going to next stay soon ( when i got platinum hehe.. ) for access executive lounge & many other member benefit..

Dear 198uriell, Thank you for taking the time to share your wonderful experience at Raffles Jakarta! We're delighted that you had a great stay and that our team's efforts contributed to your enjoyment. It's fantastic that you appreciated the early check-in and the proactive communication from our Receptionist, making your arrival seamless. We're also glad you enjoyed the amenities like the pool, infused water, and fruit skewers – a perfect way to hydrate and relax. As an Accor Plus Gold Member, we are honored to have you with us, and we're thrilled that you received a complimentary upgrade to our next category room. It's our pleasure to provide an elevated experience for our valued members, and we look forward to hosting you for many more stays, hopefully as a Platinum member soon! Please let us know if there's anything specific you'd like for your next visit or if you have any preferences. We're here to ensure your future stays are just as exceptional. Thank you for choosing Raffles Jakarta, and we can't wait to welcome you back for another memorable experience. Warm regards, Rhany Assistant Guest Experience Manager

Modern luxury

TripAdvisor rating 5.0/5

Compass68067977217 Business - TripAdvisor review

Hotel is at a very convenient location (access Lotte mall via level 1). Good security and very well trained hotel staff. Cleanliness is top notch. Breakfast was very good, though coffee takes rather long to arrive. Check out the Writers Bar, they have a really good bartender and crew there. He even made a special clove based cocktail for me (happened that I was watching Cigarette Girl drama at that time). Nothing to complain at all for the 3 nights stay here. Keep it up!

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Other web-users rate our hotel

  • 222 reviews 9.3/10 Location
  • 725 reviews 9.4/10 Room
  • 1,080 reviews 9.5/10 Service
  • 8 reviews 8.7/10 WiFi
  • 447 reviews 8.8/10 Food
  • 293 reviews 9/10 Comfort
  • 292 reviews 9.3/10 Amenities
  • 254 reviews 9.6/10 Vibe

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