Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 1,939 reviews

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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, Indonesia

Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Room 1

Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,939 reviews

TripAdvisor Rating  4.9/5  2,919 reviews

Certificate of excellence 2024

Truly Exceptional Experience — Our Home in Jakarta

TripAdvisor rating 5.0/5

미경 김 TripAdvisor review

Dear C2377RR_, Thank you from the bottom of our hearts for your beautifully written review. Your kind words are a source of immense joy and pride for all of us at Raffles Jakarta. Knowing that we have become your home in Jakarta is the greatest compliment we could ever receive. We’re especially touched by your appreciation for Kevin — his grace, thoughtfulness, and genuine care truly embody the spirit of Raffles, and it means the world to us that he has become more than just a host, but a friend over the years. Yuli, Rashya, Qori, Aca, and Salma will be overjoyed to hear how much their warmth and attentiveness have added to your experience. The Club Lounge team takes great pride in curating memorable moments, and we’re thrilled to hear the food continues to delight you with every visit. And of course, your praise for our butlers as among the best in the world deeply honors us — delivering seamless, intuitive service is what we strive for with every guest, every day. Your loyalty and kind recognition are truly cherished. We can’t wait to welcome you back soon — your Raffles family will always be here to greet you with open arms and warm smiles. With heartfelt gratitude, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Best luxury hotel in Jakarta

TripAdvisor rating 5.0/5

Mutiara P TripAdvisor review

Dear 426mutiarap, Thank you so much for sharing such a heartfelt and beautifully written review. Your kind words truly made our day! We’re beyond delighted to know that your first stay with us as an Accor Platinum member became a memorable celebration for your husband’s birthday. It warms our hearts to hear how Kevin, Yuli, Rifdah, and Faza were able to make every moment feel special—from the seamless check-in, the thoughtful room upgrade, to the birthday surprises and warm hospitality throughout your stay. We’re especially happy to know you enjoyed the mulberry welcome drink and the delightful breakfast dishes—Surabi Oncom and Lobster Eggs Benedict are certainly favorites among our guests! Your appreciation means the world to us, and we truly look forward to welcoming you and your family back again soon—hopefully with time to explore the Kids Club next time! Until then, please send our warmest regards to your husband and daughter. Thank you once again for choosing Raffles Jakarta to celebrate such a special occasion. With warmest regards, Etha Director of Guest Experience, Quality & Loyalty Raffles Jakarta

Very Enjoyable Stay

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

Dear Valued Guest, Warm greetings from Raffles Jakarta. Thank you for taking the time to share your lovely feedback. I’m so pleased to hear that your stay with us was a memorable one for both you and your family. It’s especially heartening to know that our Club Lounge team made such a positive impression with their genuine care and attentiveness. I’m also truly glad to hear how Rhany went above and beyond to assist your mum and aunt during your work commitments—her thoughtful gesture at Ranch Market is a wonderful reflection of the heartfelt service we strive for. We’re grateful to have had the chance to host your family, and we hope to welcome you back to Raffles Jakarta again soon. Warmest regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

Extremely enjoyable

TripAdvisor rating 5.0/5

Marat S TripAdvisor review

Dear Mr. Marat, Warmest greetings from Raffles Jakarta, Thank you sincerely for staying with us for 5 nights and for taking the time to share such a wonderful review. We are truly delighted to hear that your stay was extremely enjoyable from the comfort and cleanliness of your room to the warm service from our team. Your kind words about our staff being friendly and pleasant brought a genuine smile to our faces. And it’s great to know the gym facilities met your expectations for your workout sessions, we know how important that is during a longer stay. Your recommendation means a great deal to all of us here. It was a pleasure having you with us, and we hope to welcome you back soon, this time, not just as our guest but as part of our Raffles family. Until then, wishing you safe travels and joyful days ahead. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Great service, feel and location

Customer review rating 5.0/5

Marc M. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for your wonderful feedback. I\'m delighted to hear that you had such a positive experience with us — from the room on the 25th floor and the thoughtful bedding arrangement, to the water dispenser and our sustainable linen program. It’s always rewarding to know our efforts to combine comfort, service, and sustainability are being noticed and appreciated. I will be sure to share your kind words with the team. We look forward to welcoming you and your family back to Raffles Jakarta in the near future. Warm regards, Hubertha Affendi Director of Guest Experience, Quality & Loyalty Raffles Jakarta

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Other web-users rate our hotel

  • 329 reviews 9.2/10 Location
  • 885 reviews 9.4/10 Room
  • 1,535 reviews 9.7/10 Service
  • 7 reviews 9.3/10 WiFi
  • 519 reviews 9.1/10 Food
  • 469 reviews 9.4/10 Amenities
  • 414 reviews 9.4/10 Vibe
  • 403 reviews 9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.