Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 2,281 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

Book this hotel
Room 1

Raffles Twin Room - 63sqm, 678 sq. ft. with twin beds and sliding panels that separate the bedroom and living areas for privacy. Offers full length windows with city views , desk with multmedia panel, 2 TVs, spacious marble bathroom, soaking tub.

  • Views:

    City View

Max. number of persons
3
Area
From 63 m² / 678 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats
  • 3 pers. max
  • 63 m² / 678 sq ft
  • Bedding 2 x Double bed(s)
  • Views: City View

Smoking Room. Full-length windows offer vantage views of the garden and pool. Spacious 60 m² / 645 ft², king bed has sliding panels, marble bathroom deep soaking tub, walk-in wardrobe. Butler service is provided.

  • Views:

    City View

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

63 m² / 678 ft², twin beds and sliding panels. Full-length windows, city views, desk, multi-media panel, large marble bathroom, deep soaking tub and walk-in wardrobe. Butler service is provided. Smoking Room.

  • Views:

    City View

Max. number of persons
3
Area
From 63 m² / 678 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Raffles Garden View King NS - 60sqm, 646 sq. ft. with king bed and sliding panels that separate the bedroom and living areas for privacy. Full length windows with garden views, desk with multimedia panel, 2 TVS, spacious marble bathroom,soaking tub.

  • Views:

    Garden View or Pool side

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Full-length windows offer vantage views of the garden and pool. Spacious 60 m² / 645 ft², king bed has sliding panels, marble bathroom deep soaking tub, walk-in wardrobe. Butler service is provided. Smoking Room.

  • Views:

    Garden View or Pool side

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Signature King Room NS - High floor 60sqm, 646 sq ft with king bed and sliding panels that separate the bedroom and living areas for privacy. Full length windows with city views-desk with multimedia panel, 2 TVs, spacious marble bathroom-soaking tub.

  • Views:

    City View or Garden View or Pool side

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Signature Twin Room NS - High Floor 63sqm, 678 sq. ft. Twin beds and sliding panels that separate the bedroom and living areas for privacy. Offers full length windows with City Views, desk with multimedia panel, spacious marble bathroom, soaking tub.

  • Views:

    City View

Max. number of persons
3
Area
From 63 m² / 678 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Suite

Artist Suite King Smoking

This luxury one-bedroom suite has separate living, bedroom, a large en-suite marble bathroom with deep-soaking tub and walk-in wardrobe. Corner suite, panoramic city views. Smoking Room.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 97 m² / 1044 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Free in Room Mineral Water
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Suite

Gallery Suite King NS

Gallery Suite King NS - 136 sqm, 1,464 sq. ft. Luxury 1 bedroom corner suite with King Bed, spacious living room, bar and dining area, panoramic city view, desk with multimedia panel, 2 TVS-large marble bathroom-soaking tub and walk-in wardrobe.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Suite

Gallery Suite King Smoking

Inspired by Hendra Gunawan's art, this spacious 135 m² / 1,453 ft² corner suite has separate living room, bar and dining areas, large master bedroom with en-suite bathroom, walk-in wardrobe and work area. Smoking Room.

  • Views:

    City View

Max. number of persons
3
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Suite

Garden View Suite King NS

Facing the garden and pool, the artfully-designed 135 m² / 1,453 ft² luxury suite has spacious living, bar and dining areas, a separate study. Large marble bathroom has a deep-soaking tub and walk-in wardrobe.

  • Views:

    Garden View or Pool side

Max. number of persons
3
Area
From 135 m² / 1453 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilitiesAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Turn Down Services

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Rolling seats

Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 173 rooms
  • One room for people with reduced mobility
  • 39 connecting rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Laundry / Valet Services

  • Pressing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Porter

  • Porter

Limousine

  • Limousine

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte
  • Buffet
  • Room service

Business

7 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Outdoor playground for children
  • Children''s TV Channels

Well-being

RAFFLES POOL

  • Outside
  • On site

FITNESS CENTER

  • On site

Sports and leisure

Jogging track

  • On site

Tennis

  • Nearby

Gym

  • On site

Tennis Additional charge

  • On site
  • On site
  • Indoor parking
  • Public
  • Parking for a month
  • Parking for a week

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

The Dining Room presented a line-up of restaurant takeovers, guest chefs collaborations and culinary events for guests to experience. Highlights a fully integrated show kitchen and a sophisticated dining area with a view.

An exclusive access lounge available for ALL-Platinum & Diamond Members, additional charge is applied for regular guest. Raffles Club grants children under 12 years old an access exclusively on weekends, with weekdays reserved only for adults.

NAVINA POOL BAR

Located between the lush tropical Hendra Gunawan garden, enjoy a light meal at Navina Pool bar. Relax by the poolside in the afternoon sun and cool off with refreshing juices, cocktails and tapas.

Bar Type
POOL BAR
Capacity
45
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Located between the lush tropical Hendra Gunawan garden, enjoy a light meal at Navina Pool bar. Relax by the poolside in the afternoon sun and cool off with refreshing juices, cocktails and tapas.

We take pride in our attention to detail and exercise great care to ensure your dream wedding unfolds as planned. Our Wedding Butler will be on hand to assist you on the special day to share those previous moments with your loved one.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,281 reviews

Customer review rating 4.5/5

Fabrice B. B. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you sincerely for sharing your appreciation of the character, discretion, and distinctive Raffles flair you experienced in Jakarta. We are delighted that our team, thoughtful service, and commitment to sustainability, particularly our efforts to limit waste, resonated with you. We look forward to welcoming you back to Raffles Jakarta, where the spirit of Raffles will always feel like coming home. Warmest regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Mohamat Z. B. A. S. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you sincerely for your wonderful feedback and for recognizing the exceptional service and friendly care of our team. We are especially delighted that the attentiveness of our colleagues during your departure, including their eagerness to assist with your luggage, left such a memorable impression. We look forward to welcoming you back to Raffles Jakarta, where you will always be warmly welcomed as part of our family. Warmest regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Hend A. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you from the heart for your beautiful words and for sharing such a wonderful reflection on your stay with us. It brings us immense joy to know that our team, from our bell team to our managers, made you feel truly cared for, while the thoughtful touches of your berry juice, packing assistance, and chamomile tea helped create those little moments of magic that make Raffles feel like an enchanted world. We look forward to welcoming you home again, where you will always be part of our Raffles family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.0/5

Francis K. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your thoughtful feedback and for highlighting the excellent cuisine at Arts Café. We are especially delighted that Andres made your visit memorable through his attentive and gracious service, and we will be pleased to share your kind recognition with him. We look forward to welcoming you back to Raffles Jakarta and creating another memorable experience for you. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Kwangho L. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you sincerely for your wonderful words and for sharing your unforgettable experience with us. We are especially touched to know that Rashya and our entire Raffles team, from the Club Lounge butlers to the Art Café and breakfast teams, helped turn an unexpected moment into a cherished memory; creating such moments of care, belonging, and joy is at the heart of Raffles hospitality. We look forward to welcoming you back to Raffles Jakarta, where you will always be part of our family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Dear Valued Guest, Thank you sincerely for sharing your appreciation of the character, discretion, and distinctive Raffles flair you experienced in Jakarta. We are delighted that our team, thoughtful service, and commitment to sustainability, particularly our efforts to limit waste, resonated with you. We look forward to welcoming you back to Raffles Jakarta, where the spirit of Raffles will always feel like coming home. Warmest regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Mohamat Z. B. A. S. Solo - Confirmed reviews ALL

Exceptional service

Dear Valued Guest, Thank you sincerely for your wonderful feedback and for recognizing the exceptional service and friendly care of our team. We are especially delighted that the attentiveness of our colleagues during your departure, including their eagerness to assist with your luggage, left such a memorable impression. We look forward to welcoming you back to Raffles Jakarta, where you will always be warmly welcomed as part of our family. Warmest regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Hend A. Couples - Confirmed reviews ALL

I loved every thing, the staff where so cooperative buoyed my expectations polite smiling all the time and the butler was like magic preparing my berry juice when ever I feel in the mood for one and helping with the packing and my camomile tea before bed ♥️ Raffles was magic land🎊

Dear Valued Guest, Thank you from the heart for your beautiful words and for sharing such a wonderful reflection on your stay with us. It brings us immense joy to know that our team, from our bell team to our managers, made you feel truly cared for, while the thoughtful touches of your berry juice, packing assistance, and chamomile tea helped create those little moments of magic that make Raffles feel like an enchanted world. We look forward to welcoming you home again, where you will always be part of our Raffles family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.0/5

Francis K. Couples - Confirmed reviews ALL

Above average experience overall but food at Arts Cafe was excellent.

Dear Valued Guest, Thank you for sharing your thoughtful feedback and for highlighting the excellent cuisine at Arts Café. We are especially delighted that Andres made your visit memorable through his attentive and gracious service, and we will be pleased to share your kind recognition with him. We look forward to welcoming you back to Raffles Jakarta and creating another memorable experience for you. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Kwangho L. Families - Confirmed reviews ALL

On the day of check-in, I accidentally left my phone in the airport transfer vehicle. In what could have been a complete disaster for my trip, our butler, Rashya, stepped in and helped contact the driver to safely retrieve my phone. I am immensely grateful to Rashya for turning what could have been the worst experience into the absolute best trip. Beyond that, the entire breakfast team, all the Club Lounge butlers, and every member of the Raffles staff were wonderfully warm and genuinely eager to assist with anything I needed. Thank you once again for the unforgettable hospitality. I whole-heartedly recommend Raffles to everyone!

Dear Valued Guest, Thank you sincerely for your wonderful words and for sharing your unforgettable experience with us. We are especially touched to know that Rashya and our entire Raffles team, from the Club Lounge butlers to the Art Café and breakfast teams, helped turn an unexpected moment into a cherished memory; creating such moments of care, belonging, and joy is at the heart of Raffles hospitality. We look forward to welcoming you back to Raffles Jakarta, where you will always be part of our family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Shirlly T. Solo - Confirmed reviews ALL

My three-night stay at Raffles Jakarta was an extraordinary experience. I was especially delighted by the birthday surprise waiting in my room upon arrival—balloons and a delicious birthday cake. Thank you for that, and for the exceptional service provided by the entire team—from the reception staff at check-in and check-out to the butler and everyone else. I can only say thank you so much. I hope to enjoy a similar experience in the future.

Dear Valued Guest, Thank you sincerely for your wonderful review and for allowing us to be part of your birthday celebration. We are delighted that the surprise in your room, our heartfelt service, and even the Sop Buntut from In Room Dining made your stay so memorable; we look forward to welcoming you back to Raffles Jakarta, where every return is a return home to family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 2.5/5

Mohamad N. B. A. D. Business - Confirmed reviews ALL

Staff at the bar kept emphasising that I am not eligible for complimentary welcome drinks given that the booking was made via a third party agency, not directly via the Accor website. I’ve informed that I am currently a Gold member and even received an email that I am entitled to 2 drinks. She made it seems as though I am begging for a drink

Dear Mr. Mohamad N. B. A. D., Thank you for sharing your experience with us, I apologize for any misunderstanding regarding the eligibility for the complimentary welcome drinks. As a Gold member, your loyalty is valued, and I regret that the communication did not convey our appreciation appropriately. Your feedback on staff interactions is crucial, and I will ensure it is addressed with the team to enhance service quality. I wish you would grant us the opportunity to be of service again and experience our warm hospitality. Thank you again. Warm Regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Kien H. Y. Business - Confirmed reviews ALL

The stay with Raffles Jakarta is my best memory and experience among my 10+ years business trip around the world. Outstanding hospitality and excellent personalisation service to the guest. This makes me feel home during my stay. Even though there are little hiccups, but the team able to take quick action and help to solve the problem. This is impressive and heart warming. Specially thanks to Pak Damar, who provide excellent help during my booking, he is really professional and spent a lot of effort for me to stay with Raffles Jakarta. I am really appreciate for this. Credit to Pak Geo, Pak Jojo and Pak Kelvin who always take good care of me during my breakfast time in Arts Cafe. Especially Pak Kelvin, who always remember I don’t consume beef and remind the kitchen to remove the beef floss on the bubur Ayam for me. Thank you very much ! Not to mentioned about the top notch of housekeeping team, which always make my room clean and tidy. Their professional service and attitude deserved a recognition. I would like to express my gratitude to Pak Agong, Pak Adit, Mas Indri and Mas Delima. Sometime their little surprise really make my day after an exhausting working from office. Last but not the least, thanks to the duty manager especially Pak Rey who always received my message during the stays. Thanks for the professional and quick action to help on my request. A big thumb for you !

Dear Valued Guest, Thank you for making Raffles Jakarta part of such a memorable 18 night journey and for sharing your heartfelt appreciation of our personalised hospitality. We are deeply touched to know that our team helped you feel at home, and we look forward to welcoming you back to your Raffles family for many more moments of warmth, care, and magic. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.0/5

L. L. T. Business - Confirmed reviews ALL

There is no usual buffet being offered by Arts Cafe. I will normally host lunches and dinners at the hotel. For this round,,My clients and I are still prefer the usual buffet style.

Dear Valued Guest, Thank you for your thoughtful feedback and for continuing to choose Raffles Jakarta for your business occasions and hosted lunches and dinners. We sincerely appreciate your comments regarding the Arts Café dining experience and late check out arrangement, and we look forward to welcoming you back with an experience that feels even more seamless and familiar. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Lionardus R. Business - Confirmed reviews ALL

Service is top notch, access to lounge as platinum member is a must. Very professional and efficient staff. great room, great breakfast.

Dear Valued Guest, Thank you sincerely for your perfect review and for describing your stay as a very pleasant one. We are delighted that you enjoyed the professionalism of our team, your room, breakfast, and the Raffles Club experience as an ALL Platinum member, and we look forward to welcoming you back for another memorable stay. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Lee Y. L. Business - Confirmed reviews ALL

I am amazed by the super nice breakfast! Good variety, good taste, good service!

Dear Valued Guest, Thank you sincerely for your wonderful feedback and for your perfect scores throughout your stay. We are especially delighted that our breakfast left such a memorable impression with its variety, flavours, and attentive service, and we look forward to welcoming you back to Raffles Jakarta for another delightful beginning to your day. With warmest regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.5/5

Muhammad Z. Z. Families - Confirmed reviews ALL

Had a lovely stay at Raffles Jakarta. The staff were friendly and attentive. The room was spacious and beautiful. The breakfast was delicious. Would recommend anyone to stay in Raffles Jakarta.

Dear Valued Guest, Thank you sincerely for sharing your lovely feedback and for recommending Raffles Jakarta. We are delighted that you enjoyed our spacious and beautiful room, delicious breakfast, and the friendly attentiveness of our team, especially Clara, and we hope to welcome you and your family back for another memorable Raffles stay. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.5/5

Alexander A. Families - Confirmed reviews ALL

Very kind staff. We wanted some instant noodles, but the stores nearby were closed. The staff member I believe his name was Raval, without us asking brought up his own 2 packs of Indome. Made our stay very special. Thank you guys

Dear Valued Guest, Thank you sincerely for sharing such a heartfelt story and for recognizing the kindness and attentiveness of our team. We are especially touched that Raval went the extra mile to make your family feel cared for, and we are delighted that this simple gesture became a special memory of your stay; we hope to welcome you back to Raffles Jakarta again soon. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.5/5

Rifki I. Business - Confirmed reviews ALL

excellence service from check-in until check-out.

Dear Valued Guest, Thank you sincerely for your kind words and for recognizing the excellence of our service from check in through to departure. We are delighted that you enjoyed the clean and charming surroundings, as well as your breakfast experience, and we hope to welcome you back to Raffles Jakarta for another stay filled with warmth, grace and a little Raffles magic. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 3.5/5

Halim D. Friends - Confirmed reviews ALL

The room was nice, the welcome drink was awesome and the staffs were nice, but my room water dispenser wasnt working, luckily i brought my own water bottle but late night when i was thirsty and my water bottle was empty , the dispenser wasnt working, i contacted the butler about this and the butler said that he/she will sent a housekeeper to look for it but it was so late at night i couldnt bother the staff too. Another problem was at the breakfast, the food was great and the staffs were extremely nice, but the sashimi has insects (flies like) inside the tuna, i didnt take the picture but i called the staff and the staff saw the insect too.

Dear Mr. D., Thank you for taking the time to share your feedback regarding your recent stay at Raffles Jakarta, we appreciate your kind words about our staff's welcoming demeanor and the quality of the welcome drink, as it is always our goal to provide a pleasant experience for our guests. I am very sorry about the issues you encountered during your stay, it is regrettable that the water dispenser in your room was not functional, especially during the late hours when you needed it most. I understand that this may have caused inconvenience, and I apologize for any discomfort it may have caused, while we aim to ensure that all amenities are in perfect working order, I assure you that we take such matters seriously and will review our maintenance processes to enhance our service in the future. Regarding the breakfast experience, I deeply regret about the presence of insects in the sashimi, this is certainly not the standard we uphold at Raffles Jakarta, and I sincerely apologize for this oversight. Food safety and quality are paramount to us, and I will ensure that our culinary team is informed to conduct a thorough review of our food preparation and presentation protocols. Your feedback is invaluable in helping us improve our offerings. Thank you once again for bringing these matters to my attention, I hope that you will consider staying with us again in the future, allowing us the opportunity to provide you with a flawless experience. Warm Regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Muhammad H. A. Families - Confirmed reviews ALL

the hospitality at it best. Raffles Jakarta surely becomes my favorite hotel for celebrating special moment. All staff i met, they gave excellent hospitality. start from lobby Mr. Rudolf with his royal raffles uniform, concierge with Mr. Juan Miro, check in at Raffles Club assisted by Ms. Salma, our room butler (forget his name), and the Art Tour with Mr. Rudolf. They all are the best. staying at the Gallery Suite is the best decision i made. i really love this suite. super comfort. The Raffles Club is also amazing, i can feel the positive vibes. we love you Raffles Jakarta. Great Job!

Dear Valued Guest, Thank you from the heart for your extraordinary 100 out of 100 review and for making Raffles Jakarta your favourite place to celebrate special moments. We are delighted that Mr. Rudolf, Mr. Juan, Ms. Salma and the wider team made your family stay so memorable, from your early morning arrival and Gallery Suite experience to the Raffles Club and Art Tour. Your wonderful words are a gift to our team, and we cannot wait to welcome you and your family home again for more Raffles magic. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Stephanie H. Couples - Confirmed reviews ALL

Very large room and beds were fantastic. Breakfast was excellent and very good service from staff

Dear Valued Guest, Thank you sincerely for your perfect rating and for sharing such lovely words about your comfortable stay. We are delighted that you enjoyed our spacious room, wonderfully comfortable beds, excellent breakfast and attentive service from our team. We hope to welcome you back to Raffles Jakarta for another delightful stay, where you will always be received with warmth and gracious hospitality. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Alexander B. Couples - Confirmed reviews ALL

Wonderful hotel, well located in Jakarta. The staff went above and beyond to host us during our involuntary stay due to the recent volcano eruptions. Everything is perfect

Dear Valued Guest, Thank you sincerely for your perfect and for your wonderful words about your stay with us. We are especially touched that our team could make you feel cared for during an unexpected change to your travel plans, and we will be delighted to share your special appreciation with our Fitness Centre host. We hope to welcome you back to Raffles Jakarta under happier circumstances, where our doors will always be open to you as part of our Raffles family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 5.0/5

Aris M. Solo - Confirmed reviews ALL

This is my forth stay since Oct 2024 and i treated it as my second home. The staffs are very welcoming and the service impeccable. What more can i ask. It is truly wonderful.

Dear Valued Guest, Thank you from the heart for your perfect rating and for calling Raffles Jakarta your “second home.” Knowing that this was your fourth stay and that our welcoming team and impeccable service continue to make you feel at home is truly the greatest compliment, and we look forward to welcoming you back for many more wonderful chapters with your Raffles family. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Customer review rating 4.0/5

Deddy A. Business - Confirmed reviews ALL

Strategic location, close to mall. Comfort and clean room

Dear Valued Guest, Thank you for sharing your feedback and for appreciating our strategic location, comfortable and clean rooms, and thoughtful amenities. We also appreciate your comments regarding breakfast, our team, and ease of access, which will be carefully shared with the relevant teams as we continue striving to create a more seamless and uplifting experience. We hope to have the pleasure of welcoming you back to Raffles Jakarta and making your next stay even more memorable. Warm regards, Giordano Faggioli General Manager Raffles Jakarta

Other web-users rate our hotel

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