Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 2,021 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,021 reviews

TripAdvisor Rating  4.9/5  3,064 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Roniell S. Business - Confirmed reviews ALL

Great service - made me feel very comfortable. The rooms were great especially the shower.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your kind review. We are delighted to know that you loved the service and felt very comfortable throughout your stay. It is wonderful to hear that the room, especially the shower, added to your overall experience. Creating moments of magic and delivering an enchanting sense of comfort are always at the heart of what we do. As we step into a new year, we wish you a Happy New Year filled with joy, good health, and many memorable journeys ahead. We look forward to welcoming you back to Raffles Jakarta for another enchanting stay. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 4.0/5

Junfiana D. Business - Confirmed reviews ALL

the welcome drinks were fantastic, very generous !

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your thoughtful feedback following your stay with us. We are pleased to know that you enjoyed the luxurious amenities, our bar experience, and the generous welcome drinks. Your recognition of the benefits extended to you as an ALL Accor+ Explorer Gold member is truly appreciated, and it is always our pleasure to extend these privileges as part of your loyalty journey with us. Thank you as well for highlighting areas where we can improve. Your comment regarding the pillows is well noted, and we will review this with our team to ensure a more comfortable sleeping experience. We also appreciate your candid observation regarding the service in the restaurant. Your feedback has been shared with our leadership team to ensure a consistently warm and attentive experience across all touchpoints. At Raffles Jakarta, we strive to create moments of magic and deliver an enchanting stay for every guest, and insights such as yours help us refine the details that truly matter. As we welcome the new year, we wish you a Happy New Year filled with joy, good health, and many memorable travels ahead. We look forward to welcoming you back and creating even more enchanting moments together. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 4.0/5

Uday P. Business - Confirmed reviews ALL

Had a good stay, nice Garden view room.

Dear Valued Guest, Warmest greetings from Raffles Jakarta, and thank you for sharing your thoughtful review with us. We are delighted to know that you enjoyed your stay and the comfort of our Garden View room, along with the wonderful service provided by the team. Creating moments of magic and an enchanting sense of ease for our guests are always at the heart of what we do. Thank you especially for your kind and constructive suggestion regarding the bar of soap. We truly appreciate you sharing this perspective, and your feedback is well noted. We agree that having a bar of soap available upon request would provide added comfort, particularly for our guests who prefer a more traditional bathing experience. Your comment has been shared with our Housekeeping team for further review and consideration. As we welcome the new year, we wish you a Happy New Year filled with good health, happiness, and many wonderful journeys ahead. We look forward to welcoming you back to Raffles Jakarta and creating even more enchanting moments for you in the future. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 4.5/5

Francois M. Couples - Confirmed reviews ALL

It was a real pleasure to visit for the first time Raffle in Jakarta. nice arrangement and very kind people.

Dear Valued Guest, Thank you for sharing such a lovely review of your first stay with us. We are delighted to know that your first visit to Raffles Jakarta was a fantastic one and that you enjoyed the thoughtful arrangements, the warm hospitality of our team, and the overall cleanliness throughout the hotel. Creating moments of magic and an enchanting experience from the very first visit is always our aspiration, and it is wonderful to know this was reflected during your stay. We also sincerely appreciate your loyalty as an ALL Platinum member. Your continued trust encourages our team to consistently deliver attentive and genuine service at every touchpoint. We truly look forward to welcoming you back for another enchanting stay filled with magic. Until then, we wish you a very Happy New Year, filled with happiness, good health, and memorable journeys ahead. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

Customer review rating 4.5/5

Ivan B. P. Families - Confirmed reviews ALL

the hotel staff is so friendly. the Sunday brunch just perfect. room is clean and the view is amazing

Dear Valued Guest, Thank you for sharing such a thoughtful and detailed review of your recent stay. We are delighted to know that you enjoyed the warm and friendly service from our team, the perfect Sunday brunch at Arts Café, as well as the cleanliness of the room and its beautiful view. Creating moments of magic and an enchanting atmosphere is always our focus, and we are pleased that these elements contributed to your experience. Thank you as well for recognizing Juan for his helpful service. Your kind mention will certainly be shared with him and the team. We also sincerely appreciate your continued loyalty as an ALL Gold member. We would like to apologize for the inconvenience you experienced with the valet service. Your feedback regarding the waiting time and parking location, especially during weekends, is well noted and has been shared with the team for improvement. With regard to the welcome amenities, we would like to kindly clarify that welcome amenities were indeed prepared and placed in your room prior to your arrival, consisting of fresh oranges and chocolate pralines, as part of our standard welcome. Should this not have met your expectations, we would truly appreciate it if you could share what kind of welcome amenities you were hoping for, so we may better tailor the experience on your next visit. We look forward to welcoming you back for another enchanting stay filled with magic, and we wish you a very Happy New Year, filled with happiness and wonderful journeys ahead. Kind Regards, Etha Director of Guest Experience, Loyalty, and Quality Raffles Jakarta

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