Raffles Jakarta 5 stars

Customer review rating 4.8/5 3,261 reviews
Raffles Jakarta
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+ 17 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in Mega Kuningan central business district

  • Room starting at 60 m² with separate living area

  • Legendary butler service

  • Complimentary WiFi connection throughout the hotel

  • Facilities: outdoor jogging track, gym, kids club and award winning Raffles Spa

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Jogging track
Catering
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel

Hotel location

Raffles Jakarta

Ciputra World 1
Jl Prof Dr Satrio Kav 3 5
12940
jakarta
indonesia

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO-HATTA INTERNATIONAL APT At 31km / 19 miles

GPS :-6.224434, 106.8240648

Our accommodations

Our rooms exude luxury. Elegant Indonesian aesthetics combine with modern technology supreme comfort and bespoke services. The hotel has 173 luxurious rooms and suites including the sublime 390 sqm Raffles Suite: - Raffles Rooms - Raffles Garden View Rooms - Signature Rooms - Artist Suites - Gallery Suites - Garden View Suites - Raffles Suite

Raffles King Room NS

  • Max. number of persons: 3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Raffles Twin Room NS

  • Max. number of persons: 3
  • Area: From 63
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Raffles King SK

  • Max. number of persons: 3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Raffles Twin Room SK

  • Max. number of persons: 3
  • Area: From 63
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Raffles Garden View King NS

  • Max. number of persons: 3
  • Area: From 60
  • Views: Pool side, Garden side *

* Subject to availability

  • Coffee/tea making facilities

Raffles Garden View King SK

  • Max. number of persons: 3
  • Area: From 60
  • Views: Garden side, Pool side *

* Subject to availability

  • Coffee/tea making facilities

Signature King Room NS

  • Max. number of persons: 3
  • Area: From 60
  • Views: Pool side, City side, Garden side *

* Subject to availability

  • Coffee/tea making facilities

Artist Suite King NS

  • Max. number of persons: 3
  • Area: From 97
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Artist Suite SK

  • Max. number of persons: 3
  • Area: From 97
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Gallery Suite King NS

  • Max. number of persons: 4
  • Area: From 136
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Gallery Suite King SK

  • Max. number of persons: 4
  • Area: From 135
  • Views: City side *

* Subject to availability

  • Coffee/tea making facilities

Raffles Suite King Twin NS

  • Max. number of persons: 4
  • Area: From 390
  • Views: Pool side, Garden side, Panorama view, City side *

* Subject to availability

  • Coffee/tea making facilities

Our restaurants and bars

ARTS CAFE BY RAFFLES

Type of cuisine: International

A refined buffet of brunch classic and signature Arts Café entrees. Expect a virtual tableau of art and cuisine, where the palette of sights, sounds, textures and aromas from open kitchens create a delightful sensory experience.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WRITERS BAR

Type of cuisine: International

Enjoy our bespoke tea and coffee blends with a treasure trove of pastries and savouries and signature cocktails with elegant tapas for your evenings.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NAVINA POOL BAR

Photo non contractuelle / Strictly non binding

Located between the lush tropical Hendra Gunawan garden, enjoy a light meal at Navina Pool bar. Relax by the poolside in the afternoon sun and cool off with refreshing juices, cocktails and tapas.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 2,520

  • Maximum capacity: 3,000 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Raffles Jakarta

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

3,261 reviews

Fantastic and professional service staffs

Customer review rating 4.8/5

Nicholas Business - 20/02/2020 Confirmed reviews ALL

I was greeted with a warm welcome on my first day of stay. The room was great, bed was comfortable, breakfast was refreshing. Most importantly, i love the overall lounge experience.

Dear Valued Guest, Thank you for taking the time to leave us with your kind feedback. It is an absolute pleasure to welcome you back home. I am delighted that you had such a great stay at our spacious Artist Suite. I am delighted that our Raffles colleagues, particularly Deyselia, Monica, Trisha, Marina, Eto were able to make you feel at home during your stay with us and it is also wonderful that you enjoyed your entire experience, from our facilities like the Raffles Club to our Ciputra bed. However, I'm sorry that our Spa treatment was not up to your expectation and I would be grateful if you can share with me your expectation and preference on this matter so we can improve on your next stay with us. Thank you again for leaving us with this wonderful feedback, and I hope to welcome you back soon again for yet another exceptional Raffles experience. Sincerely, Etha Assistant Director of Rooms

Like at home in the middle of Jakarta with a very personalised service and outstanding (non invasive) attention.

Customer review rating 4.8/5

Patrick D. M. Business - 20/02/2020 Confirmed reviews ALL

I really feel spoiled with any support and attention when I need it and with my sphere of privacy preserved when I do not need anything. All the employees, whatever their role and function, care for the client and you can feel it is very sincere and natural.

Dear Valued Guest, Thank you for always choosing us as your prominent accommodation in Jakarta. It is delightful to hear that you had a seamless experience with us. I am also pleased you experienced the true Raffles essence of having your own private sanctuary while in the bustling heart of Jakarta and our Raffles service rendered by our colleagues. I am exceedingly glad that we managed to meet your expectations; service is one of the hallmarks of the Raffles experience, and we pay utmost attention to every fine detail to ensure that you feel at home while away from home. It is great that you had several interactions with our colleagues who took good care of you throughout your stay. I look forward to seeing you back again at the Oasis soon for a return visit. Sincerely, Etha Assistant Director of Rooms
Customer review rating 4.8/5

Anonymous Business - 19/02/2020 Confirmed reviews ALL

Love staying at Raffles the hotel, the rooms and the service is always excellent! I wish you would offer vegetarian food on the buffet, it really is unacceptable that as a vegetarian, I can only order from the a la carte menu and have to wait 30-45 minutes from a dish when non-vegetarians can choose from about 12 different options and enjoy their dinner immediately.

Great stay

Customer review rating 4.8/5

Habibie H. Families - 18/02/2020 Confirmed reviews ALL

All services were excellent, but you have to improve the quality and variety of food for breakfast

A great hotel

Customer review rating 4.8/5

Vasily Business - 18/02/2020 Confirmed reviews ALL

Very good room, trained stuff, bood food, nice lounge

VALENTINE STAYCATION

Customer review rating 4.8/5

R. Families - 18/02/2020 Confirmed reviews ALL

Good first impression from the very first beginning since I handled by Anwar, a very nice guy.Continues the experience with the well knowledge person about this hotel,Albert.He arrange a nice room with view for us. Spacious room about 60 sqm2, nice amenities. Personal touch by Indra, the butler with his signature welcome drink,and he is very attentive. Dinner valentine at Art's Cafe, not so much choices, but this isn't about quantity but quality.The taste was there, nice ambience with soft live music and some live cooking served course by course by our service attendant, Arief. Breakfast was the best compare to another luxurious hotel in Jakarta, have their signature heritage breakfast like Lontong Cap Gomeh and Batagor that you willn't find anywhere else.Dini the Art's staff have a sincere smile and services, also Fachrul that deliver us his best for recomend the breakfast dishes. Another personalized service delivered by Fahmi, our butler that created the bubble bath by himself as my wife suddenly requested. For sure will be back here again and recomend this hotel to another friends and family members.

well located integrated with mall

Customer review rating 4.8/5

Ferry H. Couples - 17/02/2020 Confirmed reviews ALL

marvelous

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etha Assistant Director of Rooms

Wonderful Stay

Customer review rating 4.8/5

Ardian S. Business - 17/02/2020 Confirmed reviews ALL

Thank you very much Raffles Jakarta Team. It always great experience to stay at Raffles Hotel Jakarta. Arts Cafe : Thank you for the great service , especially to Fachrul and Mega. TWB : Thank you for the excellence service, especially to Sofian, Eko and Winda. Keep the magnificence services.

An epic but awkward stay

Customer review rating 4.8/5

Jeffry N. Business - 15/02/2020 Confirmed reviews ALL

Yes, I know maybe this hotel targets couples ,especially honeymoon couples. But there are also many people like me, an my colleague (who is a complete stranger) who just stay for conference or bussines meeting. And we feel a little awkward to stay in a room with so many couple thingy (bathroom with no lock, flowers, bedroom with no separators). It's okay, I know, but maybe that can be your consideration in the future. Thanks.

Dear Valued Guest, Thank you for your valued feedback. It is heartwarming knowing that you had an epic stay however we apologize for the inconvenience that the interior design of our room doesn't suit you. I would like to the opportunity to clarify that the our rooms have been designed through a thoughtful process which allow the guests to navigate easily in the room. We appreciate your feedback and It is feedback such as yours that enables us to reinforce the quality of our products. Thank you once again for choosing to stay with us and we are looking forward to welcoming you back. Sincerely, Etha Assistant Director of Rooms

Good

Customer review rating 4.8/5

Micle Families - 14/02/2020 Confirmed reviews ALL

Nice

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etha Assistant Director of Rooms

Nice rooms, good breakfast

Customer review rating 4.8/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

i liked the local food provided in the breakfast spread, rooms were spacious and comfortable though I did not spend much time in it. Wine selection can be improved. The provision of surgical masks to guests who needed it was a nice touch.

Great stay, good location

Customer review rating 4.8/5

Hj N. Business - 13/02/2020 Confirmed reviews ALL

Great service and very nice room. Location is good with an adjoining shopping centre. Quality of the food could be a tad better

Dear Valued Guest, Thank you for your kind feedback on our beautiful Oasis. I am delighted to hear that you enjoyed the wellness facilities, our Raffles service and the central location of the hotel. Indeed, service is at the heart of all that we do at Raffles Jakarta, so it is important for us to get to know our guests and make them feel at home. I am sorry that you did not enjoy your breakfast at Arts Cafe, and we will take your feedback seriously to improve this aspect. Thank you again for leaving us with this wonderful feedback, and I hope to welcome you back soon again for yet another exceptional Raffles experience. Sincerely, Etha Assistant Director of Rooms

Good stay

Customer review rating 4.8/5

Joy D. T. Families - 12/02/2020 Confirmed reviews ALL

Wonderful

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etha Assistant Director of Rooms

Amazing place with a very good services

Customer review rating 4.8/5

Januaristi H. Families - 11/02/2020 Confirmed reviews ALL

Everything was absolutely amazing. This place has everything you need and felt luxurious. The room is huge, The bed is extremely comfortable. The bathrooms are nice and spacious and have free toiletries that smell lovely. The Hotel Manager and the staff made this one become my best hotel experiences ever. They ask what can we do to make your stay more comfortable even when you haven’t raised any concerns. They really care about the people staying in the hotel and making your stay perfect. Really enjoyed this place. Thank you.

Great experience for 1st timer at 5-star hotel

Customer review rating 4.8/5

Gita Families - 11/02/2020 Confirmed reviews ALL

It was my first time staying at 5-stars hotel and the room was pretty satisfying. too bad we can't use the swimming pool or the whirlpool because it was raining. is there any way for us to able to enjoy the swimming pool or just relaxing on the sunbed or hanging at the pool cafe without the hazzle of being soaked? the last time we visit the sunbed patio was leaked and dirty. I would like to suggest an improve of outdoor facilities circulation. Anyway, great garden and great services.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Raffles Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Etha Assistant Director of Rooms

Very Pleasant Experience

Customer review rating 4.8/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Very satisfying. Very good service. Best 5 star hotel I have stayed so far.

Good stay

Customer review rating 4.8/5

Andy L. /. W. W. R. Business - 11/02/2020 Confirmed reviews ALL

Good

My favourite hotel

Customer review rating 4.8/5

Juanda Z. Business - 11/02/2020 Confirmed reviews ALL

Great stay every time.

Good hotel room

Customer review rating 4.8/5

Alfie H. Families - 11/02/2020 Confirmed reviews ALL

Excellent facilities support with warm crew especially the butler

Great Location and Hospitality Service

Customer review rating 4.8/5

Aj A. Business - 10/02/2020 Confirmed reviews ALL

Overall, it was a vert great experience. The location is amazing as it is adjacent to a mall. Staffs are friendly and attentive to your needs. I will definitely consider this hotel should I visit Jakarta again.

Dear Valued Guest, Thank you very much for your kindest compliments and it is our pleasure to have lived up to your expectations. I am delighted that you had such a wonderful experience, from arrival to departure. Here at Raffles, we pay utmost attention to the finest details, because our guests, like yourselves, are of paramount significance to us. I am very pleased that you also enjoyed the interactions you have had with our Raffles colleagues, particularly Haris and the colleagues at Arts Cafe, who took good care of you throughout your stay. Thank you again for your valued feedback and we keenly anticipate your next visit for yet another marvelous stay with us. Sincerely, Etha Assistant Director of Rooms
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