Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 1,889 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,889 reviews

TripAdvisor Rating  4.9/5  2,941 reviews

Certificate of excellence 2025

Wonderful stay

TripAdvisor rating 5.0/5

Ibrahim_950 Business - TripAdvisor review

My experience in this hotel 5 out of 5. Appreciate all staff, they were really amazing and took care of me like child. Location, service, food all were amazing. Pool, fitness also was very clean. I’ve got welcome drink and really it was wonderful. Thank to all team!!!

A Masterpiece of Hospitality.

TripAdvisor rating 5.0/5

H9155SWgabriell TripAdvisor review

Raffles Jakarta is more than just a hotel—it’s a living gallery, where exquisite artwork and thoughtful storytelling surround you at every turn. From the moment I arrived, the experience was elevated by impeccable, deeply personalized service—Juan at the concierge set the tone, while Nurul and Lilis at the spa ensured pure relaxation, and Kevin and Chelsia made the breakfast buffet unforgettable. The food throughout was a journey in itself, rich in flavor and artistry. Every night felt like a dream thanks to the blissful bedding and sleep pillows. From the serene pool to the attentive staff whose names I may not recall but whose warmth I won’t forget, Raffles Jakarta went the extra hundred miles—and then some.

Thank you Raffles Jakarta

TripAdvisor rating 5.0/5

dave y TripAdvisor review

Stayed for 4 nights and what comes first to mind is Service which was impeccable and staff greet you by name. Checked in was easy and quick and I was upgraded to the top floor which was nice. Room was beautiful and clean and turn down service was done every night. Thalia our room butler gave us wonderful service and responded to our texts immediately! Breakfast was 8 / 10 ... Gotta try their signature Japanese pancakes! Staff at breakfast made you feel welcomed (Gio and Kevin). Pool and Garden is beautiful. Overall a wonderful and relaxing experience and would highly recommend!

Feel like Home

TripAdvisor rating 5.0/5

Scenic61607267616 TripAdvisor review

Thank you for all the hospitality you’ve given to us, it has been a wonderful experience Breakfast at arts cafe and lounge experience in raffles club was amazing We accidentally left our ipad there and kudos to Anggi who found and had the butler team notify us right away Highly recommended and Definitely would be back again

Dear Valued Guest, Thank you so much for your kind words and for choosing Raffles Jakarta for your first stay, we’re truly honored. It brings us great joy to know that you felt at home, enjoyed your breakfast at Arts Café, and had a memorable experience at the Raffles Club. We're especially grateful to you for recognizing Anggi and our Butler team. We’re so glad we were able to assist you promptly in recovering your iPad. We look forward to welcoming you and your family back again, where familiar faces and new possibilities await. Warm regards, Rhany Guest Experience Manager Raffles Jakarta

Warmth and welcoming service

TripAdvisor rating 5.0/5

Voyager03910259378 TripAdvisor review

Personalised butler service. Good breakfast selection with unique menus, fancy a steak for breakfast? Gio and his team over at breakfast really gave their best during busy weekends. Rooms are also huge, almost double of other hotels. Housekeeping or the room attendants were very attentive, making sure rooms are well kept during our journey out of hotel. Convenient linkway to Lotte Mall to avoid traffic. Pretty central location with good proximity to other malls and eatery spot like One Satrio.

Dear Voyager03910259378, Thank you sincerely for your kind words and for taking the time to share your recent experience with us. We are truly delighted to know that your stay was filled with warmth and memorable touches. Your appreciation for our personalized butler service and the thoughtful efforts of Gio and the breakfast team, especially during busy mornings, truly means a lot. I will make sure your compliments reach them, it will surely make their day! We're also glad you enjoyed the spacious comfort of our rooms and the attentive care from our housekeeping team. It's wonderful to know that our link to Lotte Mall and the hotel’s central location added to the convenience of your stay. We genuinely look forward to welcoming you both back again. Until then, please know you’ll always have a home with us in Jakarta—where guests arrive as guests, leave as friends, and return as family. Warmest regards, Rhany Guest Experience Manager Raffles Jakarta

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Other web-users rate our hotel

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  • 418 reviews 9.5/10 Vibe
  • 404 reviews 9.1/10 Comfort

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