Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 2,023 reviews

Raffles Jakarta - Image 1
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Ciputra World 1, Jl Prof Dr Satrio Kav 3 5, 12940 Jakarta, Indonesia

Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,023 reviews

TripAdvisor Rating  4.9/5  3,068 reviews

Certificate of excellence 2025

Incredible stay

TripAdvisor rating 5.0/5

Bruno M TripAdvisor review

I stayed two nights at Raffles Jakarta and honestly, it set a new benchmark for what luxury hospitality should feel like. The suite was incredible. Spacious, beautifully designed, calm, and effortlessly elegant. Everything felt considered and refined, without trying too hard. You walk in and immediately feel that quiet confidence that only truly great hotels have. The service was a flawless 10 out of 10. Every single interaction felt genuine, warm, and perfectly timed. Staff anticipated what I needed before I even thought about asking, yet never made it feel intrusive. That balance is rare, and they nailed it. You are treated like a valued guest, not a room number. I have stayed in some very good hotels over the years, but this was on another level. Without exaggeration, this is the best hotel I have ever stayed in. Raffles Jakarta delivers luxury the old fashioned way, through exceptional people, attention to detail, and an atmosphere that makes you want to slow down and enjoy every moment. If you are considering staying here, do not overthink it. Just book it. You will leave wondering why all hotels cannot be this good.

The best laundry

TripAdvisor rating 5.0/5

anton w TripAdvisor review

Thank you very much to Hotel Raffles Jakarta for the excellent Laundry service. Mr. Nur and Mr. Oka are truly humble and show a strong sense of responsibility and belonging to their work. Although my CEO no longer resides at Raffles Residence, he continues to place full trust in Mr. Nur to handle his garments and has provided a substantial deposit for Laundry services, reflecting great confidence in his professionalism and integrity. Mr. Oka is also very polite, detailed, and friendly in answering my questions, providing sincere and attentive service. I sincerely hope that Hotel Raffles Jakarta will continue to retain Mr. Nur and Mr. Oka, as they demonstrate outstanding attitude and work ethics. Their kind gesture of offering a welcome drink when I felt thirsty was deeply appreciated. I wish Mr. Nur and Mr. Oka good health and continued excellence in their service.

Pleasant Experience at Raffles Jakarta on Christmas Day.

TripAdvisor rating 5.0/5

Myke A TripAdvisor review

I stayed with my sister for 1 night. We had a very pleasant stay. The staffs were very friendly and helpful. The room was huge, clean, neat, and fragrance but mostly I loved the bathroom since it was very spacious and elegant. Should try their signature welcome drink, Mulberry Soda. We thank the hotel for the hospitality and sure, will come back again in the near future.

Perfect Hotel to Stay in Jakarta

TripAdvisor rating 5.0/5

Ricky W TripAdvisor review

Amazing Exprerience Staying in this hotel with my Platinum member accor Benefit. Thankyou Raffles Lounge Team, We had an top north of service from Afternoon Tea, Evening Coctail and Breakfast. Especially Rasya who show her genuine gesture to serve of us while enjoying breakfast. The food quality was perfect taste and much variety. Overall room condition was good enough, But the cons is we didnt get upgraded to Suite room, and the Checkout time only extender 1 hour. Maybe the hotel in full occupancy during my stay in the Public holiday. Really enjoyed welcome drink at The Writers Bar, the staff really attentive and knowledgeable about the drinks. Love the bar ambiance and good music! Will come back to this hotel while visiting jakarta again.

Customer review rating 5.0/5

Estu L. P. Couples - Confirmed reviews ALL

I had an office Year End Party at Dian Ballroom and decided to book a room with my husband so it’s easy to rest after the event. We spent 2 nights at Raffles and it was amazing! We got a room upgrade and the suite we stayed was beautiful! The food was also delicious, from the event at Dian Ballroom to the breakfast buffet, everything was delicious. The staff and service were great also, prepared our rooms nicely and helpful with whatever we needed. Would definitely consider booking there again for next year’s Year End Party. Perfect staycation after the office party.

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Other web-users rate our hotel

  • 326 reviews 9/10 Location
  • 951 reviews 9.4/10 Room
  • 1,723 reviews 9.6/10 Service
  • 6 reviews 9.2/10 WiFi
  • 556 reviews 8.9/10 Food
  • 528 reviews 9.6/10 Amenities
  • 505 reviews 9.6/10 Vibe
  • 432 reviews 9.3/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.