Mercure Jakarta Gatot Subroto 4 stars

I had stayed at Mercure Hotel in other country and got good feeling then and also the same good mood this time. I will try to stay Mercure Hotel next time.

enjoyable

Recommend for all accorhotels member

Mercure's service was so great, and their facilities was really great :)

Good explanation by vanny reception when check in process for my benefits during stay. Room clean and spacious. Good view and thanks for minibar free. Facilities for gym and swimming pool are great for guests.

Clean room, good food.

Good hotel in a city of South Jakarta

good and well done for all. I enjoyed the food, sleep and play in a bucket

The Mercure Gatot Subroto is a good hotel to stay at for your required 5 days of Covid-19 quarantine. All the Covid tests are administered right there at the hotel so no need to worry about the how & where to get those done.

I was there for a quick evaluation for our company future business function and meeting, it was a surprisingly pleasant stays, I got upgraded to the next available bedroom class, and was given a free mini-bar as well. The bed is exception , the firmness if just right. Highly recommended if you wanted to stay for a business trip or a quick staycation in busy Jakarta

nice hotel, good location which I could enjoy sunrise in the morning and traffic along gatot subroto in the evening nice breakfast but need more little improvement for variety of food. the room s clean and have a health of protocol . nice staff which very helpful

New hotel, very friendly and efficent staff, clean new rooms. Unfortunately the hotel position is far from everything (restaurants, malls, etc...) and attached to main roads, that make your room stay a bit noisy. I still do not understand why water bottles are not available as standard in the room, but instead a water jag is provided (I personally would like to have a sealed water bottle instead of a water jag, that makes me feel hygienically less safe).

the place near from our office and i decided to choose this hotel. the room is big and i have a nice spot, the center of kuningan and gatot subroto, and i look the highway, its nice especially in the night.

First visit, the front office couldnt find our booking number, we had to wait for an hour, after several follows up, finally we can get our room. It was a busy day for the hotel but I think STILL need service improvement around busy days like that. Room interior is incredibly nice, scents and cleanliness are also great. I love the painting behind the bed head. Lighting interior is stunning so we can produce nice family photos. View from the room (18th floor) is great facing Gatot Subroto street. Bathroom and powder room are also nice to hang in. Everything I experienced was lovely. Especially the front office staff name Olivia (I nearly forgot her name is it there any Olivia? - hahaha) she is really nice and helpful.

We booked this hotel for a stay during new year eve. As a accor limitless member we were advised to book via accor website to get a package deals, we were assisted by Ms Putri from reservation dept which was ver helpful. She extended her assistance to make sure we got all our request were meet such as the extra bed, non smoking room and arrangement for the bed setting in our room. On the day we checked in, though she was not on duty she had texted to make sure our stay was comfortable and everything was ok. Thumbs up for ms Putri! Everything was really brand new in this hotel, we loved our room and our lunch in the cafe were also delicious. We strolled to check out the pool in 17th floor. The water was too cold to swim but the bar area was a good place to hang out. The only down side was the bfast the next morning on jan 1. We understood that it was full occupancy in the hotel but since the package that we booked were included bfast and we believed most of the guest as well, at least the hotel should be more prepare to open extra room for the guests. The situation on bfast area was beyond control, people jst ate standing up in front of the buffet tables. We ended up not having anything as we did not hv any table to sit there is no staff to help mending the mess, and the food was literally almost finish. Other than that everything is ok.