Mercure Jakarta Gatot Subroto

Customer review rating (ALL Rating) 4.8/5 1,054 reviews

Mercure Jakarta Gatot Subroto - Image 1
Mercure Jakarta Gatot Subroto - Image 2
Mercure Jakarta Gatot Subroto - Image 3
Mercure Jakarta Gatot Subroto - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1, Kuningan Barat, Jakarta Selatan
12790 JAKARTA
Indonesia

GPS:-6.239133, 106.828591

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,054 reviews

TripAdvisor Rating  4.5/5  1,014 reviews

Good stay, great and clean room.

Customer review rating 4.5/5

Vivi Families - Confirmed reviews ALL

Staff was very helpfull and nice, the room is spacy and clean.

Dear Devi A., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

Good Accomodation

Customer review rating 4.5/5

Sherly S. Families - Confirmed reviews ALL

Everything went really well. if only i can get a good night sleep. the outside noise was very bothersome. Thicker glasses would be nice, but there is nothing i can do. I have requested for the most quietest room but it really does not help :(

Dear Sherly Iin S., Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rizky Justian David Room Division Manager

Good Stay

Customer review rating 4.0/5

Rahul Business - Confirmed reviews ALL

It was a good experience staying at Mercure...

Dear Rahul Sadhasivam, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

Staff are very helpful and nice but no espresso machine...

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room is very clean and tidy. Staffs are very helpful and nice. However, my hotel room was the Privillage Room with 1 Double Bed, according to the website, there's should have a espresso machine in it. However, there was no espresso machine as described in the website nor any instant coffee at all. Quite disappointed about that, however, I was too busy during my stay in the hotel, I did not have time to raise my concern at that time.

Dear Yuen Yulin, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rizky Justian David Room Division Manager

Great stay

Customer review rating 4.0/5

I. Couples - Confirmed reviews ALL

Overall was great, fantastic view, but the food was so-so. The check-in process (room preparation) was slow, I had to wait almost 30 minutes

Dear Mr. I., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rizky Justian David Room Division Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 429 reviews 8.4/10 Location
  • 1,938 reviews 9.5/10 Room
  • 2,938 reviews 9.5/10 Service
  • 38 reviews 7.3/10 WiFi
  • 1,717 reviews 9.4/10 Food
  • 1,017 reviews 9.8/10 Cleanliness
  • 871 reviews 9.2/10 Amenities
  • 787 reviews 9.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta