Mercure Jakarta Gatot Subroto 4 stars

TripAdvisor rating 4.5/5 72 reviews
Mercure Jakarta Gatot Subroto
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Hotel extras

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Pool
  • Thermal Spa
  • Fitness centre
  • Massage
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1
Kuningan Barat
Jakarta Selatan
12790
jakarta
indonesia

Tel: +622150825400

Fax: (+62)21/50825401

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 29km / 18.02 miles - Shuttle paying

  • By car

    MAMPANG KUNINGAN At 2.4km / 1.49 miles

GPS :-6.2391334, 106.828591

Our accommodations

Mercure Jakarta Gatot Subroto features 253 comfortable rooms and suites that are designed for the modern business and leisure traveler.

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 31
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 34
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Suite with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 67
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

FLORA

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Enjoy the diversity of cuisines from around the world. The restaurant offers an extensive array of Indonesia and international dishes at the buffet and in our a la carte menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FAUNA

Photo non contractuelle / Strictly non binding

Discover a place where a melting pot of cultures blend seamlessly. Funky bar features its signature menus and serves light food as well as classic cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 2

Photo non contractuelle / Strictly non binding

The Center Bar offers a wide selection of coffee from across Indonesia

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 356

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 118 people

Find out more

Our guest reviews for
Mercure Jakarta Gatot Subroto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

379 reviews

tripadvisor

TripAdvisor Rating 4.5/5

72 reviews

stay

TripAdvisor rating 4.5/5

kennyb0804 Business - 07/12/2019 TripAdvisor review

B/F was ok but the cleaning up of leftover plates could be faster. Presentation of food could be improved. Checking out was good though there was only one lady receptionist who could do the transaction in the morning at 9++am. Advice on where to go for dinner could be better.

Dear kennyb0804, Thank you for taking the time to share about your stay with us. Your feedback is important to us, and we do appreciate the time you have taken to share this with us. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, concerning on dining experience. Please accept our sincerest apologies as it is not the high level of experience that we usually provide to our guests. Please rest assured we will make additional training for our restaurant staff to be more attentive to keep everything in order during breakfast time. We hope to have the pleasure to welcome you again in Jakarta! Sincerely yours, Malik Azhary General Manager

Perfect but not so perfect

Customer review rating 4.5/5

Bangun Business - 04/12/2019 Confirmed reviews ALL

Almost all your services are amazing just one little thing make it perfect.., unfortunately I forget it yet.., means it quite little..

Dear Mr. Bangun, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Stay in the Top Floor

Customer review rating 4.5/5

Henry Business - 04/12/2019 Confirmed reviews ALL

There was a problem when check-in in, but it can be resolved properly. And the good thing is that Mercure provides an upgrade room on the top floor with incredible views of the city.

Dear Mr. Henry, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

New 4 star property with 1 star operations and management

TripAdvisor rating 4.5/5

ychua30 Couples - 30/11/2019 TripAdvisor review

Checked in and was told there was only smoking room left. Despite indicating that I wanted a non smoking room on the reservation, they said it was "on request" only and first come first serve. As it was a 2 night stay, I requested for a change the following day. Reception agreed to block a room and told me to go to reception the next morning for the change. Went to reception the next morning at 10, they said no such record and that all the non smoking rooms had been given out. I challenged if everyone staying that night was already checked into non smoking rooms. They just said sorry, nothing they can do. Only when I requested for the duty manager did they manage to get me a non-smoking room. Breakfast is definitely not worth the money. There is a decent selection. The only problem is that they went out of stock and was never refilled for the rest of breakfast. So imagine, no juice, no fruits, no yoghurt, a bit of bread left for the last hour of breakfast. I strongly suggest paying another 150K/night for a 5 star hotel nearby. Especially on weekends, the price difference is not big.

Dear Mr. Ychua30, Warmest Greetings from Mercure Jakarta Gatot Subroto… It is our pleasure to have you staying with us at Mercure Jakarta Gatot Subroto recently and thank you for bringing to our attention the problem you have encountered during your stay in our hotel. I have personally reviewed with concerned Head of Department each element related to your experience. Please accept the deepest apology for the inconvenience caused by room arrangement didn't met your expectations. And We need to improve for the quality of the breakfast quality in the near future. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to welcoming you back in the near future and if we may be of any further assistance, please do not hesitate to contact us. Thank you and Best Regards, Malik Azhary General Manager

what a comfortable hotel

Customer review rating 4.5/5

Yohana Couples - 27/11/2019 Confirmed reviews ALL

me and my husband really enjoyed the staycation on Mercure Jakarta Gatot Subroto. the room was clean, modern, and neat. we had a quality time to sleep because the bed was so comfortable. the breakfast was also very nice.

Dear Mrs.Yohana, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

in general are good but there still a gap for improvement

Customer review rating 4.5/5

Surya Business - 27/11/2019 Confirmed reviews ALL

Room is good and comfort, the food during breakfast is excellent, hotel location is really strategic, however the car parking is really need to be improved.

Dear Mr. Surya, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Very surprise bec room is very nice, good design, and CLEAN

Customer review rating 4.5/5

Vanina Friends - 27/11/2019 Confirmed reviews ALL

Very enjoyable stay, the room was surprisingly very nice and comfortable, very clean, the design is very nice.

Dear Mrs. Vanina, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Best business hotel and service

Customer review rating 4.5/5

Anisa N. Business - 27/11/2019 Confirmed reviews ALL

Menginap dalam rangka business trip sekaligus vacation dgn keluarga. Feel very valued ketika arrival, Hotel Manager Pak Adri sangat membantu dengan segala preferensi kami, he is delivers personalise and professional services. We thanked you for his excellent service. Kamar dan fasilitas sangat bagus. We will be back, for sure. Bravo Mercure Gatsu!!!

Dear Mrs. Anisa, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Nice hotel in midtown

Customer review rating 4.5/5

Ahmad B. Business - 27/11/2019 Confirmed reviews ALL

Clean, modern, and nice room with great taste restaurant

Dear Mr. Ahmad, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager
Customer review rating 4.5/5

Yosua L. Couples - 26/11/2019 Confirmed reviews ALL

nice place to stay

Dear Mr. Yosua, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Comfortable

Customer review rating 4.5/5

Devy Business - 26/11/2019 Confirmed reviews ALL

I had pleasinh stay at mercure. All the staff were nice,the food was delicious and the room is beautifull

Dear Mrs. Devy, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, A. Malik Azhary General Manager

A good staycation

Customer review rating 4.5/5

Rap Couples - 26/11/2019 Confirmed reviews ALL

My stay was perfect. The moment you step into the hotel, you will be greeted by the friendly and helpful staff. Room is clean, nice facilities and good ambience. Great opportunity to excercise during the short stay.

Dear Mrs. Angela Priskila, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, A. Malik Azhary General Manager

perfect

Customer review rating 4.5/5

Yoseph Solo - 26/11/2019 Confirmed reviews ALL

I appreciate the urge to go green and zero for plastic

Dear Mr. Yoseph, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, A. Malik Azhary General Manager

Mrs l.

Customer review rating 4.5/5

Mrs L. Families - 25/11/2019 Confirmed reviews ALL

Bad bfast !!

Dear Mrs. l., Warmest Greetings from Mercure Jakarta Gatot Subroto… It is our pleasure to have you staying with us at Mercure Jakarta Gatot Subroto recently and thank you for bringing to our attention the problem you have encountered during your stay in our hotel. I have personally reviewed with concerned Head of Department each element related to your experience. Please accept our sincere apologize for the inconvenience caused during your breakfast time due to lack of communication from our staff, please rest assured that additional training will be given to our staff to avoid this kind of incident in the future/to prevent this type of incident from happening again. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you. We look forward to welcoming you back in the very near future and if we may be of any further assistance, please do not hesitate to contact us. Thank you. Best Regards, Malik Azhary General Manager

Nice Hotel in the heart of Jakarta

Customer review rating 4.5/5

Shida Families - 22/11/2019 Confirmed reviews ALL

I was satisfied with my stay at Mercure since it's in the center of Jakarta, nearby so many malls. Love the room design!! So minimal and modern. The staff were all very friendly. Wi-Fi connection was super fast, the view from two of the rooms I booked were amazing. Love the restaurant and the breakfast was yummy! Perfect if you need quality time with your partner or just staying for a business trip.

Dear Miss Shida, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours , Malik Azhary General Manager

good enough for short stay

Customer review rating 4.5/5

Rizka A. Business - 22/11/2019 Confirmed reviews ALL

breakfast had a lot of menu, all was good

Dear Mrs. Rizka, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

أنيق جداً ، وهاديء ومنمق ، ونظافة استثنائية

Customer review rating 4.5/5

Khalid Solo - 22/11/2019 Confirmed reviews ALL

Very wonderful experience several times and I will be visiting next week. thank you prof. khalid

Dear Mr. Khalid, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, A. Malik Azhary General Manager

New hotel in town

Customer review rating 4.5/5

Rachmadf Business - 19/11/2019 Confirmed reviews ALL

good breakfast, over priced to value, good view. very strategic location. windy swimming pool

Dear Mr. Rachmad, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Nice hotel

Customer review rating 4.5/5

Ari Business - 18/11/2019 Confirmed reviews ALL

Located at city center, the room is clean and well maintained. Breakfast buffet was completed and well prepared. Staff were friendly and attentive.

Dear Mr. Ari, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malaik Azhary General Manager

Meeting On Mercure Jakarta Gatot Subroto

Customer review rating 4.5/5

Muhammad F. A. Business - 18/11/2019 Confirmed reviews ALL

I am very happy with the condition of the room and the service that is served, the food is also delicious and varied, continue to improve...

Dear Mr. Faisal, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager
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