Mercure Jakarta Gatot Subroto 4 stars

Customer review rating 4.6/5 1,388 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Mercure Jakarta Gatot Subroto
See on a map
+ 20 Services

Hotel extras

  • The hotel is a short drive from Soekarno Hatta International Airport.

  • Enjoy easy access to Pancoran, Kuningan, Rasuna Said, and Semanggi.

  • Take the first exit towards Semanggi from the Inner Ring road.

  • The hotel is 10 min by foot from Dirgantara Monument in Pancoran.

  • Dine in style at our restaurant with amazing views of Jakarta.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • SOEKARNO HATTAPaying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Thermal SpaPaying
  • Fitness centre
  • Massage
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 16 Meeting room(s)
  • Web Corner on a Mac
Information message

Hotel location

Mercure Jakarta Gatot Subroto

Jalan Gatot Subroto Kav. 1
Kuningan Barat
Jakarta Selatan
12790 jakarta
indonesia

Tel: +622150825400

Fax: (+62)21/50825401

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOEKARNO HATTA At 29km / 18.02 miles - Shuttle paying

  • By car

    MAMPANG KUNINGAN At 2.4km / 1.49 miles

GPS :-6.2391334, 106.828591

Our accommodation(s)

Mercure Jakarta Gatot Subroto features 253 comfortable rooms and suites that are designed for the modern business and leisure traveler.

Superior Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Room with 2 Single BedsNon contractual photo

  • Max. number of persons: 3
  • Area: From 31 / 334 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 1 Double Bed

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

FLORA

Type of cuisine: International

Enjoy the diversity of cuisines from both local and international. The restaurant offers an extensive selection of menu which you may explore them by scanning the barcode placed on each table.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BATAVIA

Non contractual photo

The Center Bar offers a wide selection of coffee from across Indonesia.

GILLI POOL BAR

Non contractual photo

The Center Bar offers a wide selection of coffee from across Indonesia

BATAVIA LOUNGE

Non contractual photo

The Center Bar offers a wide selection of coffee from several exotic cities in Indonesia.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 16

  • Maximum size: 227

  • Maximum capacity: 84 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Jakarta Gatot Subroto

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

1,388 reviews

tripadvisor

TripAdvisor Rating 4.5/5

219 reviews

Well located, good food

Customer review rating 3.5/5

Anonymous Families - 14/04/2021 Confirmed reviews ALL

Hope to improve the servive even better

Dear Valued G., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Feby Diliyawan Marcom Manager

Really good staycatiom

Customer review rating 4.5/5

Fersa Y. Families - 14/04/2021 Confirmed reviews ALL

Hotel room was very nice, clean, and spacious. We like the room interior design so much. The breakfast is really decent. My kids also enjoyed the swimming pool very much.

Dear Ibu Fersa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Feby Diliyawan Marcom Manager

Well located

Customer review rating 4.0/5

L Solo - 14/04/2021 Confirmed reviews ALL

Exactly located between my residence area and airport. Perfect location and both check-in & out processes were not that complicated.

Dear Valued G., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Dilliawan Cluster Marcomm Manager

Well located, good ambience

Customer review rating 4.5/5

Dikki Business - 14/04/2021 Confirmed reviews ALL

Good ambience, comfortable, the food is so goood

Dear Mr. Dikali, We very much appreciate your review regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Feby Diliyawan Marcom Manager
Customer review rating 4.0/5

Libriyano S. S. Families - 13/04/2021 Confirmed reviews ALL

Nice city view

Dear Mr. Libriyano, We very much appreciate your review regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Feby Diliyawan Marcom Manager

Room was cozy and had nice view

Customer review rating 4.5/5

Charles, K. Business - 13/04/2021 Confirmed reviews ALL

I had stayed at Mercure Hotel in other country and got good feeling then and also the same good mood this time. I will try to stay Mercure Hotel next time.

Dear Mr. Charles, K., Warmest greetings from Mercure Jakarta Gatot Subroto.. Hope you are keeping well and safe during pandemic.. We very much appreciate your reviews regarding your experience stay at our hotel. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Feby Diliyawan Marcom Manager

Well located

Customer review rating 4.0/5

Wahyudio Solo - 12/04/2021 Confirmed reviews ALL

enjoyable

Dear Mr. Wahyudio, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Diliyawan Marcom Manager

Nice sleep

Customer review rating 5.0/5

Nita Couples - 12/04/2021 Confirmed reviews ALL

Recommend for all accorhotels member

Dear Mrs. Nita, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Feby Diliyawan Marcom Manager

Great experience

Customer review rating 4.5/5

Sandra Families - 12/04/2021 Confirmed reviews ALL

Mercure's service was so great, and their facilities was really great :)

Dear Mrs. Sandra, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Stay safe and healthy with family at home . Thank you and have a great day. Sincerely, Feby Diliyawan Marcom Manager

Overall were good enough

Customer review rating 5.0/5

Christa Solo - 10/04/2021 Confirmed reviews ALL

Good explanation by vanny reception when check in process for my benefits during stay. Room clean and spacious. Good view and thanks for minibar free. Facilities for gym and swimming pool are great for guests.

Dear Christabella F., We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feby Dilliawan Cluster Marcomm Manager

Good Stay

Customer review rating 4.0/5

Randy Business - 08/04/2021 Confirmed reviews ALL

Clean room, good food.

Dear Dear Mr. Randy, We very much appreciate your reviews regarding your stay at the Mercure Jakarta Gatot Subroto. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Feby Diliyawan Marcom Manager

staycation in a mercure brand

Customer review rating 5.0/5

Lazuardi Friends - 05/04/2021 Confirmed reviews ALL

Good hotel in a city of South Jakarta

Dear Mr. Lazuardi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Feby Diliyawan Marcom Manager

a better hotel in a town

Customer review rating 5.0/5

Agus S. Business - 05/04/2021 Confirmed reviews ALL

good and well done for all. I enjoyed the food, sleep and play in a bucket

Dear Mr. Agus, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Feby Diliyawan Marcom Manager

Required Covid-19 stay hotel

TripAdvisor rating 4.0/5

a26dave 03/04/2021 TripAdvisor review

The Mercure Gatot Subroto is a good hotel to stay at for your required 5 days of Covid-19 quarantine. All the Covid tests are administered right there at the hotel so no need to worry about the how & where to get those done.

Dear Mr/Ms. A26dave, Warmest greeting from Mercure Jakarta Gatot Subroto, We thank you and appreciate your positive feedback about our hotel. The team and I are pleased that you enjoyed your stay. It is a booster for the team to keep maintaining to provide a memorable experience for all guests. In addition, to clarify your statement that our hotel is not a Covid-19 quarantine hotel. However, we serve for repatriation guests, as the government regulation. We are looking forward to having you again as a wonderful guest in our hotel. Please feel free to contact our Front Office Manager by email fom@mercure-jakarta-gatotsubroto.com if you need any further assistance for your upcoming stay at our hotel. Thank you & Stay safe. Best Regards, Koko Baskoro General Manager

Business Evaluation & Quick Getaway

TripAdvisor rating 5.0/5

chri501 Business - 17/01/2021 TripAdvisor review

I was there for a quick evaluation for our company future business function and meeting, it was a surprisingly pleasant stays, I got upgraded to the next available bedroom class, and was given a free mini-bar as well. The bed is exception , the firmness if just right. Highly recommended if you wanted to stay for a business trip or a quick staycation in busy Jakarta

Dear Mr. Chri501, Good afternoon! Warmest greetings from Mercure Jakarta Gatot Subroto... Hope you are keeping well and safe during pandemic with your family... Thank you very much for your time to post the positive review regarding your stay at our Tripadvisor platform with full score 100 . We are delighted to read that you had a great stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and hopefully you may come to our hotel for next trip in Jakarta with same best service from us . Best Regards, Koko Baskoro General Manager

Good stay

TripAdvisor rating 4.0/5

Flowerina2429 25/08/2020 TripAdvisor review

nice hotel, good location which I could enjoy sunrise in the morning and traffic along gatot subroto in the evening nice breakfast but need more little improvement for variety of food. the room s clean and have a health of protocol . nice staff which very helpful

Dear Mrs. Flowerina2429, We are very grateful for your positive review regarding your visit to Mercure Jakarta Gatot Subroto. It's great for us to receive positive feedback / responses. We will share this comment with our team. We are sure that this feedback will be a motivation for all staff, as we strive to continue to improve services in the future, especially regarding the breakfast variety of food. Thank you for your trust in our hotel and hope that your next visit will be as satisfying as the previous visit. Best regards, Nova Sihombing General Manager In charge

Average stay

TripAdvisor rating 3.0/5

Otello_A Business - 12/01/2020 TripAdvisor review

New hotel, very friendly and efficent staff, clean new rooms. Unfortunately the hotel position is far from everything (restaurants, malls, etc...) and attached to main roads, that make your room stay a bit noisy. I still do not understand why water bottles are not available as standard in the room, but instead a water jag is provided (I personally would like to have a sealed water bottle instead of a water jag, that makes me feel hygienically less safe).

Dear Otello A, Thank you for your trust to choose Mercure Jakarta Gatot Subroto as your prefer accommodation in Jakarta and thank you for your time shared us your kind feedback. Your kind words definitely will share with our entire team, this will encourage them to proudly improve the level of services. For your information, plenty of famous and classy restaurants in South of Jakarta closed to our hotel, such in Jalan Senopati, Kemang and Dharmawangsa, and Pacific Place, Senayan City, Gandaria City and Kota Kasablanka malls is only 15-20 minutes drive from our hotel. Providing water jug in the room is one of our effort to eliminate plastic pollution. Plastic is growing concern in the public opinion, all over the world anti pollution legislation is increasing, to reduce and stop single use plastic items. We cleaned and refresh daily drinking water in the jug provided, but we also provided water bottles by request. Thanks again for your patronage, we all here looking forward to welcome and serve you again in the near future. Thank you and best regards,

Strategic Position for Business

TripAdvisor rating 5.0/5

Okty M Business - 06/01/2020 TripAdvisor review

the place near from our office and i decided to choose this hotel. the room is big and i have a nice spot, the center of kuningan and gatot subroto, and i look the highway, its nice especially in the night.

Dear Okty M, We very much appreciate your review regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Awesome Interior

TripAdvisor rating 5.0/5

Voyager52897562644 Family - 05/01/2020 TripAdvisor review

First visit, the front office couldnt find our booking number, we had to wait for an hour, after several follows up, finally we can get our room. It was a busy day for the hotel but I think STILL need service improvement around busy days like that. Room interior is incredibly nice, scents and cleanliness are also great. I love the painting behind the bed head. Lighting interior is stunning so we can produce nice family photos. View from the room (18th floor) is great facing Gatot Subroto street. Bathroom and powder room are also nice to hang in. Everything I experienced was lovely. Especially the front office staff name Olivia (I nearly forgot her name is it there any Olivia? - hahaha) she is really nice and helpful.

Dear Mr/s. Voyager52897562644, We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Malik Azhary General Manager

Good stay at brand new hotel

TripAdvisor rating 4.0/5

Linda S Family - 04/01/2020 TripAdvisor review

We booked this hotel for a stay during new year eve. As a accor limitless member we were advised to book via accor website to get a package deals, we were assisted by Ms Putri from reservation dept which was ver helpful. She extended her assistance to make sure we got all our request were meet such as the extra bed, non smoking room and arrangement for the bed setting in our room. On the day we checked in, though she was not on duty she had texted to make sure our stay was comfortable and everything was ok. Thumbs up for ms Putri! Everything was really brand new in this hotel, we loved our room and our lunch in the cafe were also delicious. We strolled to check out the pool in 17th floor. The water was too cold to swim but the bar area was a good place to hang out. The only down side was the bfast the next morning on jan 1. We understood that it was full occupancy in the hotel but since the package that we booked were included bfast and we believed most of the guest as well, at least the hotel should be more prepare to open extra room for the guests. The situation on bfast area was beyond control, people jst ate standing up in front of the buffet tables. We ended up not having anything as we did not hv any table to sit there is no staff to help mending the mess, and the food was literally almost finish. Other than that everything is ok.

Dear Guest, Thank you for choosing Mercure Jakarta Gatot Subroto as preferred accommodation! Many thanks for your very nice and spontaneous comment. Our teams actually do their best to make their guests feel at home in their hotel and I can confirm to you that all of them are very proud of their job. Your TripAdvisor review is a very nice reward for all of us and we sincerely hope that you will choose the Mercure Gatot Subroto for your next stay in Jakarta. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you soon again. Sincerely, A. Malik Azhary General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in jakarta