Fairmont Jakarta 5 stars

Customer review rating (ALL Rating) 4.7/5 3,053 reviews

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Description

Hotel extras

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

Our accommodation(s)

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Hotel location

Fairmont Jakarta

Jl Asia Afrika No.8
10270 JAKARTA
Indonesia

GPS:-6.221751, 106.798688

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,053 reviews

Customer review rating 2.5/5

Douglas W. Business - Confirmed reviews ALL

So disapointed

Customer review rating 2.0/5

Matthew C. Business - Confirmed reviews ALL

I actually had a great experience. But now I'm getting unsolicited survey emails, which waste my time. That's actually making it feel like a bad experience.

Customer review rating 5.0/5

David A. D. Couples - Confirmed reviews ALL

Exceptional service

Dear David A. D., Thank you for your kind words regarding your recent stay at Fairmont Jakarta. We are delighted to hear that you found our hotel amazing and experienced exceptional service. Our team strives to provide guests with a memorable stay, and it is gratifying to know that their efforts have made a positive impact. We look forward to welcoming you back in the future. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Customer review rating 4.0/5

Teck W. O. Solo - Confirmed reviews ALL

Please look for alternative route for in and out from the hotel otherwise it is always traffic jam even just want to make a U turn. Better to relocate the inlet to lobby to the same out from parking. The boom checking team really know what they are checking other than make the traffic much more worst?

Dear Mr. O., Warmest greetings from Fairmont Jakarta! First and foremost, thank you for choosing Fairmont Jakarta as your accommodation during your recent trip to Jakarta. We recently received your review through our online feedback platform and would truly appreciate the opportunity to learn more about your experience. Your insights are very important to us as they help us improve the quality of our service. If it is convenient for you, may I kindly ask for a suitable time to call you and discuss your experience in more detail? It would be our pleasure to speak with you personally. Thank you very much for your time and assistance. We look forward to hearing from you. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

Customer review rating 4.5/5

Ivano C. Business - Confirmed reviews ALL

Everything was perfect

Dear Mr. Ivano C., Thank you for your kind words regarding your recent stay. We are delighted to hear that everything was perfect during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Sincerely, Yolanda Remetwa Guest Experience Manager Fairmont Jakarta

Other web-users rate our hotel

  • 973 reviews 9.5/10 Location
  • 2,008 reviews 8.9/10 Room
  • 6,006 reviews 9.6/10 Service
  • 23 reviews 7.7/10 WiFi
  • 3,203 reviews 9.5/10 Food
  • 1,605 reviews 9.6/10 Vibe
  • 1,588 reviews 9.5/10 Breakfast
  • 1,102 reviews 9.5/10 Amenities

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