Fairmont Jakarta 5 stars

Customer review rating (ALL Rating) 4.6/5 2,722 reviews

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Description

Hotel extras

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

Our accommodation(s)

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Hotel location

Fairmont Jakarta

Jl Asia Afrika No.8
10270 JAKARTA
Indonesia

GPS:-6.221751, 106.798688

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,722 reviews

TripAdvisor Rating  5.0/5  4,117 reviews

Certificate of excellence 2024

good experience

Customer review rating 5.0/5

Zahra Solo - Confirmed reviews ALL

My overall experience related to the location, hospitality, and amenities is good. I hope to come back here again.

well located and comfortable room

Customer review rating 4.5/5

Stella W. K. Families - Confirmed reviews ALL

this is not my first time stayed at FAIRMONT JAKARTA. I really satisfied during this stay, at first as a gold member I didn't get the room upgrade, I felt disappointed at that time, but Mr Dicky at the reception did his best to got the room upgrade for me and the upgrade was absolutely amazing. Thank you so much. The Fairmont team very friendly and helpful during my stay. Thank you for the kids amenities for my daughter, she really loves it and always remember the Cookie Monster cookies, and also the kinds tent. The food and restaurant here also good and had a lot of varities. I definitely will come back again anytime soon.

Release your stress

Customer review rating 4.5/5

E. Families - Confirmed reviews ALL

Nice Happy Family

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

Not satisfied check in experience on top of the room is not what I reserved.

good location but already worn out

TripAdvisor rating 4.0/5

Quest33416802699 TripAdvisor review

First time staying at Fairmont as recommended by a friend that the hotel was just opened after COVID-19. The service: all you can expect from the 5 star places The room: under maintained for the price. See pics. The shower: everything was fine apart from the hot shower that didn't work during my first night so I emailed the team and they fixed it before I returned to the room. Great attention! The breakfast: full of variety! you can find hummus and dimsum in one place even though they are doing better with asian options. Please be sure to take the jamun shot for your immune boost. I wish that the bakery section could be improved; too few options even with the frozen croissants. The breads were hard and dry as if there's no gluten. Coffee was ok though. Verdict: there are other options to consider in the same price range.

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Other web-users rate our hotel

  • 868 reviews 9.5/10 Location
  • 1,805 reviews 9.1/10 Room
  • 4,903 reviews 9.5/10 Service
  • 21 reviews 8/10 WiFi
  • 2,398 reviews 9.6/10 Food
  • 1,169 reviews 9.7/10 Vibe
  • 1,069 reviews 9.4/10 Amenities
  • 892 reviews 9.5/10 Breakfast

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