Fairmont Jakarta 5 stars

Name: Fairmont Jakarta
Address: JAKARTA, 10270, INDONESIA
Telephone: (+62)21/29703333
Rating: 4.7

Customer review rating 4.7/5 4,595 reviews

ALLSAFE approved hotel

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+ 23 Services

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Fairmont Jakarta

Fairmont Jakarta is situated at the prestigious Senayan district, with very close proximity to business, cultural, entertainment and shopping districts. There is no better way to enjoy this captivating city than to stay in the heart of it all with an offering of 488 luxurious guest rooms and suites, a collection of 10 distinctive restaurants and bars, 3,500 m² of prime meeting space and award winning Willow Steam Spa.

Hotel extras

10 distinctive restaurants, lounge and bars
Underground passage way that links to Plaza Senayan and Sentral Senayan office towers
Sky Suites that offer convenient of home within five-star setting
Hotel's own parking building and rooftop helipad
Pillar-free Grand Ballroom with Impressive size of Hotel lobby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Private indoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
Babysitting on request
Air conditioned
- Air conditioning
- Automatic air control
- Air Conditioning
Languages spoken at the hotel
- English
- Swedish
Shoe shine machine
Boutiques/shopping
- Cash machine
- Hairdressing salon
Porter
Concierge

Outdoor heated pool
Fitness centre
MassagePaying
Babysitting on request
Golf course 18 holes (Nearby)
Jogging track (Nearby)

BreakfastPaying
8 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks

9 meeting room(s)
Conventions hotel
Business center with support staff
Copy/print service available

Hotel location

Fairmont Jakarta

Jl Asia Afrika No8
GELORA BUNG KARNO
10270
jakarta
indonesia

Tel: +622129703333

Fax: (+62)21/29703334

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
HALIM PERDANAKUSUMA INTL AIRPORT At 15km / 9 miles
By plane
SOEKARNO-HATTA INTERNATIONAL APT At 22km / 13 miles

GPS :-6.221751, 106.798688

Our accommodation(s)

Fairmont King NS

Accessible room

Max. number of persons: 4
Area: From 49 m² / 527 sq ft
Views: City View, Golf view *

* Subject to availability

Bathrobe
Coffee/tea making facilities
Mini Bar

Fairmont Double Double NS

Max. number of persons: 4
Area: From 49 m² / 527 sq ft
Views: City View, Golf view *

* Subject to availability

Bathrobe
Coffee/tea making facilities
Mini Bar

Deluxe King NS

Max. number of persons: 3
Area: From 69 m² / 743 sq ft
Views: City View, Golf view *
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Bathrobe
Pillow Menu
Coffee/tea making facilities
Ironing board and flat-iron
Breakfast in bed(...)

Fairmont Gold King NS

Max. number of persons: 3
Area: From 49 m² / 527 sq ft
Views: Golf view, City View *

* Subject to availability

Bathrobe
Coffee/tea making facilities

Deluxe Dbl Dbl NS

Max. number of persons: 4
Area: From 69 m² / 743 sq ft
Views: City View, Golf view *

* Subject to availability

Bathrobe
Coffee/tea making facilities

Fairmont Gold King SK

Max. number of persons: 3
Area: From 49 m² / 527 sq ft
Views: City View, Golf view *

* Subject to availability

Bathrobe
Coffee/tea making facilities

Fairmont Gold Dbl Dbl NS

Max. number of persons: 3
Area: From 49 m² / 527 sq ft
Views: Golf view, City View *
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Bathrobe
Pillow Menu
Coffee/tea making facilities
Ironing board and flat-iron
Breakfast in bed(...)

Fairmont Gold Dbl Dbl SK

Max. number of persons: 3
Area: From 49 m² / 527 sq ft
Views: Golf view, City View *
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Bathrobe
Coffee/tea making facilities

Fairmont Gold QQ NS

Accessible room

Max. number of persons: 3
Area: From 49 m² / 527 sq ft
Views: Golf view, City View *
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Bathrobe
Coffee/tea making facilities

Fairmont Gold Deluxe King NS

Accessible room

Max. number of persons: 3
Area: From 65 m² / 700 sq ft
Views: Golf view, City View *
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Bathrobe
Pillow Menu
Coffee/tea making facilities
Ironing board and flat-iron
Breakfast in bed(...)

Fairmont Gold Deluxe King SK

Max. number of persons: 3
Area: From 65 m² / 700 sq ft
Views: Golf view, City View *
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Bathrobe
Pillow Menu
Coffee/tea making facilities
Ironing board and flat-iron
Breakfast in bed(...)

Rooms

Our restaurants and bars

SPECTRUM

Type of cuisine: International

Offering multi-cultural cuisine served in buffet style with theatrical open kitchen and serving station. SPECTRUM is a contemporary restaurant for breakfast, lunch and dinner with a lively atmosphere.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

VIEW Restaurant & Bar

Type of cuisine: Gourmet

Modern European cuisine with Asian influences using the best of locally sourced produce. Led by Chef Hans Christian, the restaurant offers an exquisite a la carte selection where every presentation is to please the eyes and taste buds.

Dinner

17:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

1945

Type of cuisine: Regional

Elevating the richness of Indonesian food, 1945 offers the best of modern Indonesian culinary. Experience the transformation of traditional Indonesian dishes to haute cuisine where each course is an art of world class gourmet dining.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SAPORI DELI

Type of cuisine: Italian

Sapori Deli artfully combines deli meals, barista, gourmet retail, bakery, and an Italian restaurant. Meaning 'flavors' in Italian, Sapori brings a new meaning to casual dining, as it offers homemade recipes and ingredients.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PEACOCK LOUNGE

Type of cuisine: Cafe

A sophisticated lounge where guests can relax and enjoy light bites, tea and coffee throughout the day. Building on Fairmont's tradition of celebrating Afternoon Tea, the menu offerings and service are unrivalled in Jakarta.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

House of Yuen

Type of cuisine: Chinese

Enlivening the taste of Sun Tung Lok - Hong Kong's Michelin-starred gastronomic haven, House of Yuen reintroduces its distinguishing excellence of authentic Cantonese cuisine with a contemporary twist.

SENSHU

Type of cuisine: Japanese

Senshu offers both the freshest, most delicious Japanese cuisine in a wonderfully serene setting. The menu is crafted true to Japanese culinary tradition from its stunning Teppanyaki, Sushi and Kappo live stations and splendid private dining rooms.

Lunch

11:30 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Motion Blue Jakarta

Type of cuisine: International

Motion Blue Jakarta is a fine dining restaurant that offers live music from international and local artist. Its luxurious yet relaxing atmosphere makes it the perfect place to enjoy real entertainment.

K22 Bar

Offering spectacular views of the Jakarta city skyline with service that is meticulous and unobtrusive, K22 Bar exudes an ambience that is dynamic, chic and stylish. The refined lounge concept allows you to chill for hours by the outdoor space.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BARONG BAR

Barong Bar delivers classics perfected cocktails, masterfully crafted using locally sourced ingredients mixed with professional techniques. The menu offers creative, simple, high quality dishes that can either be served individually or for sharing.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 9
Maximum size: 3,200 m²
Maximum capacity: 1,500 people
Maximum banquet capacity: 720 people

Find out more

Well located

Mia Business - 09/10/2020 Confirmed reviews ALL

Good food, good location,

Super Happy Staycation

Abdul A. Families - 04/10/2020 Confirmed reviews ALL

Me and my family are very happy to stay in Fairmont Jakarta. Thanks to decorate my room to celebrate our 10th Anniversary. Although in this pandemic situation, Fairmont keep maintain the service in very high standard. The safety is very first priority in this hotel, that’s why me and my family very very satisfied and definitely will be back for another staycation. Thank you

Splendid services

Sassy V. Families - 04/10/2020 Confirmed reviews ALL

Excellent services, delish food, n understand me as a member andddd appreciate with kiddoss! Good job fairmont!

Very good stay

Hendri G. Families - 02/10/2020 Confirmed reviews ALL

We had a pleasant and comfy stay, hotel staff are very helpful.

Eric A. Couples - 02/10/2020 Confirmed reviews ALL

Nothing special

Dear Eric a. We appreciate that you took the time to write us a review. While I know our Front Office Manager had been in touch with you after your stay, please also accept my sincere apology that we did not deliver service at a high level which you have the right to expect. Your constructive comments are well received and appreciated. We will address your comments with our team to ensure a pleasant experience to all of our guest. We hope that we could have a chance to welcome you again at Fairmont Jakarta. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Overall great experience.

I.s Couples - 02/10/2020 Confirmed reviews ALL

Easy access to the mall, Plenty great food nearby, overall great experience.

Surprise birthday cake

Fajar A. Families - 30/09/2020 Confirmed reviews ALL

Thank you for the birthday cake and birthday card for my wife and kid. Really surprised me because I didn't request it.

Good stay

Janet Couples - 30/09/2020 Confirmed reviews ALL

thank you for all the kindness that provided by Fairmont hotel. All the fast, nice, and all hospitality.

Dear Janet, Thank you for taking the time to share your review in regards to your stay at Fairmont Jakarta. We truly appreciate your kind feedback and it matters most for us to know that you enjoyed our warm hospitality while you were at our Hotel. Hopefully your next visit is soon, we are looking forward to welcome you back in the near future. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Good stay. awesome of employee service, smile and employee spirit brings confident gor guest

Donny Families - 30/09/2020 Confirmed reviews ALL

When we interact and communicate with hotel staff they spoke polite , smile and spirit is makes guest comfy

Very good environment and worldclass services

Adam R. Couples - 28/09/2020 Confirmed reviews ALL

Very good environment and worldclass services

Good stay, but unfortunate swimming pool closed due to pandemic.

Ariani N. Families - 27/09/2020 Confirmed reviews ALL

Again, due to pandemic situation and concern for possible transmission - what would have been an enjoyable stay, the atmosphere was not normal but to no fault of the hotel management. The health protocols were well applied and understood. The room was comfortable.

Loved the Room upgrade

Mike Solo - 24/09/2020 Confirmed reviews ALL

Only issue was that it took over 2 weeks to get credited my ALL Points.

Satisfying Stay

Evelyn Couples - 22/09/2020 Confirmed reviews ALL

The staffs were really friendly and helpful in giving the service for us. We even asked what we need in the middle of the day and how the breakfast was. However, I think maybe there’s miss communication between the staffs since there are more than 1 staff that asked us what we need by phone and knocking our room when we’re trying to get some sleep. However it’s not a big deal. Overall, the service, amenities, and everything were almost perfect!

fantastic comfort & delice

Gustaf S. Business - 21/09/2020 Confirmed reviews ALL

the location was perfect: at the heart of Jakarta's green zone, Senayan sports center, great malls and business district. the facility fantastic. we deeply fell a sense of superb comfort, elegance, and cleanness. and the food delicious with a simple touch of art. And all the staff team were very kind and friendly. there is a strong sense of humble and dedication in their service. top class!

Dear Gustaf S., It is delightful to read the astonishing evaluation from you following your stay at Fairmont Jakarta. We are glad to hear that you find our Hotel's prime location as well as warm hospitality to be up your expectation and you have left our Hotel with such amazing remarks. Thank you for sharing your thoughts, we are eagerly waiting on your returns. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Deddy S. Couples - 16/09/2020 Confirmed reviews ALL

Service is very good, but the bathtub lamp was brokered & there is no comb in the bathroom.

Dear Deddy s., We appreciate the time you took to write your evaluation in regards to your stay at Fairmont Jakarta. We regret to hear that your experience was not a perfect one due to the incomplete room amenities and broken room accommodation. We have escalated your feedback to the management and we will ensure there will be no future recurrence. Nevertheless we are glad to learn that you still found your stay to be enjoyable and thank you for still appreciating the hospitable service our colleagues have extended. That is very kind of you. Looking forward to being of your service again. See you soon! Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Good Stay

Lusia D. Business - 13/09/2020 Confirmed reviews ALL

cozy environment

Dear Lusia D., It gives me great pleasure to know that your stay at Fairmont Jakarta was enjoyable and thank you for appreciating our hospitality by writing this lovely evaluation of yours. I am sure Fahmi will also be thrilled to hear your kind recognition towards him. Hopefully your next visit is just around the corner, me and the rest of the team are eagerly waiting on your returns. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

good stay

Juano. Couples - 13/09/2020 Confirmed reviews ALL

I almost give 10 but the road noise in the morning is killing me.

Dear Juano. We appreciate the time you took to write your evaluation in regards to your stay at Fairmont Jakarta. We regret to hear that your experience was not a perfect one due to the noise from the street that has disturbed the quality of your stay. We have noted your preference on a quiet room and we will try our best to provide it on the next time you're staying with us. Nevertheless we are glad to learn that you still found your stay to be enjoyable and thank you for sharing this to us. That is very kind of you. Looking forward to being of your service again. See you soon! Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Good stay with nice service

Y. Families - 13/09/2020 Confirmed reviews ALL

The staffs at the Fairmont Gold Lounge sure make our stay memorable. Special thanks to Eveline, Chandra, Yohanes and reservation agent: Akbar.

Dear Y., Thank you for taking the time to share your feedback in regards to your stay at Fairmont Jakarta. We are glad to know that your stay was an enjoyable one and you had a great experience at our Hotel. I am sure that the Gold Lounge and Reservation Team especially Eveline, Chandra, Yohanes, and Akbar will be over the moon to hear your recognition towards the hospitality they have extended. We appreciate the confidence you have placed and we look forward on welcoming you back in hopefully not so distant future. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Excellent stay and excellent location

Mrs N. A. Families - 09/09/2020 Confirmed reviews ALL

That's was excellent

Dear Mrs Nidia A., Thank you for taking the time to share the memorable experience you had at Fairmont Jakarta. It is delightful to know that you had an excellent stay and that you loved the hospitality our colleagues have extended as well as the prime location of our Hotel. Once again, we appreciate you for thinking of us after you have left, all of us here at Fairmont Jakarta are definitely looking forward to welcoming you back at the soonest! Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Overpriced, overrated

Anonymous Families - 09/09/2020 Confirmed reviews ALL

K22 not open till 5pm on a Saturday; The View unavailable cos of a cooking class; Italian resto closed; Sunday breakfast served cold fried eggs 20 mins after request; 1945 group lunch had to chase staff to get served drinks; exit gate tried to charge parking despite the car plate being registered (in and out several times); checkout staff including manager said I did not 'understand the process' and tried to charge the full bill after the BCA machine (okay it's BCA - crap bank) refused to print a confirmation despite the transaction being 'approved' after PIN. I subsequently showed them emails covering both the deposit and final transaction going thru my credit card. Wasted 30 mins arguing. Pretty crap experience overall.

Dear Valued Guest, We appreciate that you took the time to write us a review. While I know our General Manager had been in touch with you after your stay regarding the miscommunication happened during your departure, please also accept my sincere apology that we did not deliver service at a high level which you have the right to expect. Your constructive comments are well received and appreciated. We will address your comments with our team to ensure a pleasant experience to all of our guest. We hope that we could have a chance to welcome you again at Fairmont Jakarta. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

Our most recent 20 reviews