Fairmont Jakarta 5 stars

Customer review rating (ALL Rating) 4.6/5 2,804 reviews

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Description

Hotel extras

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

Our accommodation(s)

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Hotel location

Fairmont Jakarta

Jl Asia Afrika No.8
10270 JAKARTA
Indonesia

GPS:-6.221751, 106.798688

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,804 reviews

TripAdvisor Rating  4.8/5  4,144 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Kian B. Business - Confirmed reviews ALL

PERFECT ROOM. VERY GOOD GYM. VERY NICE BREAKFAST. FRIENDLY STAFF. RECOMMENDED.

Dear Kian B., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed the room, gym, breakfast, and found our staff to be friendly. Your recommendation is greatly appreciated, and we look forward to welcoming you back soon. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Customer review rating 5.0/5

Scott D. Couples - Confirmed reviews ALL

Our overall stay was fantastic. The staff was extremely polite and accommodating, and the service was superior!

Dear Scott D., Thank you for your kind words regarding our amenities and the service provided by our team. We are delighted to hear that your stay was fantastic and that our staff made a positive impression on you. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Customer review rating 5.0/5

Farah D. Families - Confirmed reviews ALL

This stay felt personal in the best possible way. From pre-arrival to check-out, everything was warm, welcoming, and seamless. I had the pleasure of meeting and interacting with Yolanda and Sabrina from the Guest Experience / Lobby Ambassador team, who were genuinely kind, attentive, and thoughtful. At the same time, every other touchpoint reflected the same level of care and consistency across the team. Small details were anticipated before we ever had to ask: smooth arrival experience, the professional and efficient handling by the reception and concierge teams during check-in and check-out, to restaurant recommendations and bookings throughout our stay. The beautifully curated photo decoration in our room and the personal sketch by the talented Sabrina were especially touching. Everything was delivered with grace, without being intrusive or overly familiar. Truly, world-class hospitality delivered just right :). My sister and I deeply appreciated being able to relax, slow down, and enjoy our reunion after a year apart, feeling completely at ease throughout the weekend. Thank you to the Fairmont Jakarta team for making our stay so memorable. We truly hope to be back again soon.

Dear Ms. Farah D., Thank you for sharing your wonderful experience at Fairmont Jakarta. We are delighted to hear that your stay was exceptional and that our team delivered warmth and thoughtful details that made your time with us memorable. It is gratifying to know that Yolanda and Sabrina, along with the rest of our staff, provided you with attentive and personalized service. We strive to create a welcoming atmosphere, and it is rewarding to hear that you felt this throughout your stay, from the seamless check-in and check-out to the thoughtful touches in your room. Your appreciation for the curated decorations and personal sketches is greatly valued, as we aim to create unique experiences for all our guests. We look forward to welcoming you and your sister back for another memorable reunion in the future. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Customer review rating 5.0/5

Chantay D. E. Friends - Confirmed reviews ALL

I came to Jakarta for a convention. The hotel did not disappoint, it was beautiful and the staff were very kind.

Dear Chantay D. E., Thank you for your kind words regarding your recent stay at Fairmont Jakarta. We are delighted to know that you found our hotel beautiful and appreciated the kindness of our staff. Your feedback is greatly valued and motivates us to continue providing exceptional service. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Customer review rating 5.0/5

Lauren B. P. A. Families - Confirmed reviews ALL

Extremely professional, courteous, and attentive staff. Beautiful and stylish hotel with high end amenities. Definitely recommend!

Dear Ms. Lauren B. P. A., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our luxury experience and found our staff to be professional and attentive. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

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Other web-users rate our hotel

  • 944 reviews 9.5/10 Location
  • 1,894 reviews 8.8/10 Room
  • 5,780 reviews 9.5/10 Service
  • 24 reviews 6.2/10 WiFi
  • 3,109 reviews 9.6/10 Food
  • 1,531 reviews 9.5/10 Vibe
  • 1,475 reviews 9.5/10 Breakfast
  • 1,055 reviews 9.4/10 Amenities

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