Fairmont Jakarta 5 stars

Customer review rating (ALL Rating) 4.6/5 2,674 reviews

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Description

Hotel extras

  • A selection of 10 distinctive restaurants, lounges and bars

  • Underground passage linking the hotel to Plaza Senayan and Sentral Senayan office towers

  • Sky Suites offering the convenience of home within a 5-star setting, ideal for extended stays.

  • Parking garage and rooftop helipad for maximum convenience

Our accommodation(s)

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Hotel location

Fairmont Jakarta

Jl Asia Afrika No.8
10270 JAKARTA
Indonesia

GPS:-6.221751, 106.798688

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,674 reviews

TripAdvisor Rating  5.0/5  4,111 reviews

Certificate of excellence 2024

Good Food

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The room was good, but the noise from the street was quite loud The food was great, i would be happy to come again just for the food

Unintentional bathroom karaoke

TripAdvisor rating 5.0/5

cat c Couples - TripAdvisor review

Had a pleasant stay in the “Sky Suites”. Great service, and evening food in the Gold Lounge was good. Funnily enough, the most memorable part of my stay was actually the shower-bathtub bathroom — it unintentionally made for an amazing karaoke room with its great echo and acoustics. Certainly made for a very pleasant and enjoyable bathing experience.

Dear cat c, Thank you for sharing such a delightful review! We’re thrilled to hear that you had a pleasant stay in our Sky Suites and enjoyed the service and evening offerings at the Gold Lounge. Your mention of the "bathroom karaoke" made us smile! It’s wonderful that the shower-bathtub setup added an unexpected touch of fun to your stay. We’ll take that as a unique compliment on our room acoustics! We hope to welcome you back for another enjoyable (and perhaps musical) stay soon. Warm regards, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Zuppperrbbb stayyy

Customer review rating 5.0/5

Juli H. Friends - Confirmed reviews ALL

First of all thank u for derryl (sorry if im typo) service frontline who serve us and give us free upgrade room because im asking to decor the room for my mom bday. Second thank u for sheryl and nindy who decor the room, mom like it much... Third, the service from lobby until dining area, swiming pool was so nice and pleasant Forth, breakfast is so delicious, u can try western food, chinese food, japanese food, indonesia food and u need to try their pastryyy is so yummmmyyy... Fifth, the room also nice, we spend half day only in the room. Bathtub, TV channel and the wifi so fast. The staycation is memorable, hope i can do another staycation next....

Dear Juli H., We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Wonderful Stay

Customer review rating 5.0/5

Ferdinand S. Families - Confirmed reviews ALL

Delightful Stay & Loyalty Status Fully Recognized 3 nights stay (Friday 11 October 2024 - Monday 14 October 2024). Reservation were made for 2 rooms (1 Fairmont King & 1 Fairmont Gold King) As the Accor Live Limitless & Accor Plus with diamond status, both rooms upgraded to Fairmont Gold Suite (1902 & 1924) with full benefit of Gold Lounge as well. Welcome amenities and personalized welcome card and notes from General Manager, Gold Lounge team, and Hotel Manager were nicely set up at the inside the living room area. The Gold Lounge manager said to me that since 2 September 2024, for Accor Live Limitless members with Diamond status and above, can enjoy the exclusive Gold Lounge facility and benefit. As always the Fairmont Gold team members deliver impeccable service throuhout my stay (true 5 stars luxury quality). Ideal location within walking distance to Gelora Bung Karno Stadium, we can easily walk to GBK (for running, walking, joining running events, or music concerts). Finally the loyalty status for diamond now having valuable enhancement with complimentary access for Fairmont Gold Lounge. Fairmont Gold Lounge is the right place for having serenity & tranquility staycation.

Dear Ferdinand S., We are delighted to receive an astonishing rating from you. It is truly wonderful to know that you are satisfied with your experience at our Hotel! Thank you for placing your confidence with Fairmont Jakarta, all of us are looking forward on welcoming you back at the soonest. Sincerely, Dinda F. Dinanty Assistant Front Office Manager Fairmont Jakarta

Well Located Hotel

Customer review rating 4.0/5

Djati W. Couples - Confirmed reviews ALL

Not the first time to stay at hotel, and we have an amazing experience to stay. Nice staff and helpfull , good food and ambience. Near mall and GBK

Dear Djati W., We very much appreciate your comments regarding your stay at the Fairmont Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Darryl Assistant Front Office Manager

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Other web-users rate our hotel

  • 837 reviews 9.5/10 Location
  • 1,727 reviews 9.1/10 Room
  • 4,629 reviews 9.6/10 Service
  • 17 reviews 7.4/10 WiFi
  • 2,188 reviews 9.6/10 Food
  • 1,102 reviews 9.7/10 Vibe
  • 1,035 reviews 9.5/10 Amenities
  • 780 reviews 9.5/10 Breakfast

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