Novotel Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.8/5 1,444 reviews

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Novotel Jakarta Cikini - Image 1
Novotel Jakarta Cikini - Image 2
Novotel Jakarta Cikini - Image 3
Novotel Jakarta Cikini - Image 4
Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • Located in Jalan Cikini Raya, accessible through inner highway S. Parman

  • Within 15 minutes' drive to Jakarta's CBD and SCBD

  • Spacious Ballroom and 17 meeting rooms, co-working space with business center facilities

  • Food Exchange Restaurant serving International culinary attraction with live kitchen

  • Your time your way, enjoy free cycling experience and 24 hours gym for your well-being

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room with 2 Single Beds

Photo out of - Deluxe Room with 2 Single Beds

Embrace freedom and calm our 30 sqm Deluxe Room is cosy and spacious, offering first class comfort and convenience for a memorable holiday: sofa, free WiFi, 43" LCD TV, beverage making facilities, mini fridge, shower, in-room pressing facility.

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 3 pers. max
  • 30 m² / 322 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Experience our 30-sqm rooms with King Bed. Suitable for business and leisure travelers with a 43" LCD TV, shower, in-room espresso machine, daily refreshment at our Gourmet Bar, along with complimentary mini bar

  • Views:

    City View

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

A unique experience for relaxation and focus, our 40 sqm Executive Room features free WiFi, 43" LCD TV, espresso machine, long sofa. Free daily minibar & refreshment in Gourmet Bar and pressing service for 2 shirts.

  • Views:

    City View

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Spacious and modern, Our 45 sqm Junior Suite offers unbeatable facilities: free WiFi, 55" LCD TV, espresso machine, living room. Free daily minibar & refreshment in Gourmet Bar, and pressing service for 2 shirts.

  • Views:

    City View

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

An unforgettable experience! Our 60 sqm Executive Suite features 55" LCD TV, espresso machine, separate living room. Free daily minibar & refreshment in Gourmet Bar and pressing service for 2 shirts.

Max. number of persons
4
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Jakarta Cikini

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.195732, 106.839973

Telephone
Fax +62 21 31935555
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 245 rooms
  • One room for people with reduced mobility
  • 9 connecting rooms
  • 221 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Indonesian
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

17 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Pool

  • Outside
  • On site

InBalance

  • On site

Sports and leisure

Bike rack facilities

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Public

Outdoor Private Parking

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, 10330 Jakarta, Indonesia

GPS:-6.195732, 106.839973

Parking information

  • On site
  • Outdoor parking
  • Private

FOOD EXCHANGE

Photo out of - FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options. It is a social dining hub in our travel and staycation hotel that has a multiple seating concept and a live kitchen that allows direct interaction with the culinary team.

Cooking style
International
Capacity
220
Accessibility
Accessible service
10330 Jakarta, Indonesia
Telephone +62 21 31937777
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Food Exchange by Novotel offers international buffet and a la carte options. It is a social dining hub in our travel and staycation hotel that has a multiple seating concept and a live kitchen that allows direct interaction with the culinary team.

Enjoy authentic cuisine inspired by global and local culinary themes such as Italian pasta, American burgers and Spanish tapas in our modern hotel. Our locally sourced ingredients are fresher and more environmentally friendly.

InBalance Fitness offering 24 hours accessible gym facilties for timeless healthy lifestyle behavior

The 450 m2 ballroom is suitable for business and social events up to 300 persons

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,444 reviews

Customer review rating 5.0/5

Tina S. Families - Confirmed reviews ALL

Dear Ms. Tina, Thank you very much for your wonderful review and for giving us a perfect score of 100! We are delighted to hear that you had a comfortable and pleasant stay at Novotel Jakarta Cikini. Your kind words mean a lot to us and serve as great motivation for our entire team to continue delivering excellent service. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay. Warm Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Muhammad I. B. Z. Business - Confirmed reviews ALL

Dear Mr. Muhammad I., Thank you very much for your excellent review and for giving us a perfect score of 100! We are delighted to hear that you enjoyed our convenient location and that our team made your one-week stay feel just like home. Your kind words are truly appreciated and will be shared with the entire team as great motivation. It was a pleasure having you with us at Novotel Jakarta Cikini. We look forward to welcoming you back for another memorable stay. Best Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.0/5

Edmund L. Business - Confirmed reviews ALL

Dear Mr. Edmund L., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. We appreciate you bringing the shower floor condition to our attention. We understand that this is not only inconvenient but also a safety concern. Please be assured that we will immediately coordinate with our Engineering and Housekeeping teams to inspect the shower area and take the necessary corrective actions to prevent water accumulation and potential accidents. Your safety and comfort are our top priorities. We truly appreciate your feedback, as it helps us improve our facilities and services. We hope to have another opportunity to provide you with a much better experience. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 3.5/5

Yeh M. L. Business - Confirmed reviews ALL

Dear Mr. Yeh M., Thank you for your positive feedback. We are delighted to know that you enjoyed our hotel facilities and appreciated the service provided by our team. We also appreciate your feedback regarding the Wi-Fi connection. We sincerely apologize if it did not meet your expectations. Your comments are valuable to us, and we will share them with the relevant team for further improvement. We hope to have another opportunity to welcome you back and provide you with an even better experience. Best Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Lucky F. Friends - Confirmed reviews ALL

Kepada Bapak Lucky, Terimakasih telah membagikan pengalaman selama berada di Novotel Jakarta Cikini. Memberikan pelayanan terbaik adalah prioritas kami. Kami sangat senang mengetahui anda mendapatkan pengalaman yang menyenangkan. Kami berharap dapat menyambut Anda kembali di Novotel Jakarta Cikini. Hormat kami, Riganda Togatorop General Manager Novotel Jakarta Cikini

Dear Ms. Tina, Thank you very much for your wonderful review and for giving us a perfect score of 100! We are delighted to hear that you had a comfortable and pleasant stay at Novotel Jakarta Cikini. Your kind words mean a lot to us and serve as great motivation for our entire team to continue delivering excellent service. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay. Warm Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Muhammad I. B. Z. Business - Confirmed reviews ALL

Excellent team of service employees made my one week stay at the hotel felt just like home.

Dear Mr. Muhammad I., Thank you very much for your excellent review and for giving us a perfect score of 100! We are delighted to hear that you enjoyed our convenient location and that our team made your one-week stay feel just like home. Your kind words are truly appreciated and will be shared with the entire team as great motivation. It was a pleasure having you with us at Novotel Jakarta Cikini. We look forward to welcoming you back for another memorable stay. Best Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.0/5

Edmund L. Business - Confirmed reviews ALL

The shower floor needs attention immediately. It was not tiled properly to allow the water to flow directly into the sink hole. After each shower ; it becomes a pool in the whole shower area. I once slip and hurt my knee when I step into the shower room ‘. It is very dangerous

Dear Mr. Edmund L., Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. We appreciate you bringing the shower floor condition to our attention. We understand that this is not only inconvenient but also a safety concern. Please be assured that we will immediately coordinate with our Engineering and Housekeeping teams to inspect the shower area and take the necessary corrective actions to prevent water accumulation and potential accidents. Your safety and comfort are our top priorities. We truly appreciate your feedback, as it helps us improve our facilities and services. We hope to have another opportunity to provide you with a much better experience. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 3.5/5

Yeh M. L. Business - Confirmed reviews ALL

The hotel is good with facilities and also customer services

Dear Mr. Yeh M., Thank you for your positive feedback. We are delighted to know that you enjoyed our hotel facilities and appreciated the service provided by our team. We also appreciate your feedback regarding the Wi-Fi connection. We sincerely apologize if it did not meet your expectations. Your comments are valuable to us, and we will share them with the relevant team for further improvement. We hope to have another opportunity to welcome you back and provide you with an even better experience. Best Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Lucky F. Friends - Confirmed reviews ALL

Warm and beautifull service

Kepada Bapak Lucky, Terimakasih telah membagikan pengalaman selama berada di Novotel Jakarta Cikini. Memberikan pelayanan terbaik adalah prioritas kami. Kami sangat senang mengetahui anda mendapatkan pengalaman yang menyenangkan. Kami berharap dapat menyambut Anda kembali di Novotel Jakarta Cikini. Hormat kami, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Brodie K. Couples - Confirmed reviews ALL

Smooth check-in and check-out, room upgrade despite hotel being nearly full, excellent service and attention to detail.

Dear Mr. Brodie, Thank you for sharing your wonderful feedback following your stay at Novotel Jakarta Cikini. We are delighted to know that you had an enjoyable experience and that our team made your stay memorable. Your kind words are truly appreciated and serve as a great motivation for our team to continue delivering exceptional hospitality. We lookforward to welcoming you back for another memorable stay with us. Warm regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Joji Q. Q. Families - Confirmed reviews ALL

A huge thank you to the entire Novotel Cikini team for making our stay so special! 🥹❤️ We were so touched by all the thoughtful surprises, from the birthday cake, calamansi juice and pastries to the beautiful birthday wishes on the mirror and paper, the cute towel art, balloons and garland. You really went above and beyond to make us feel special! And thank you so much for making sure our room was clean and spotless this time. We truly appreciate the effort and care that went into preparing everything for us. We already loved Novotel Cikini from our previous stay, but this experience has made us love it even more! Thank you for helping us create such lovely memories while celebrating my husband’s and mother-in-law’s birthdays. We genuinely appreciate all the love and hospitality shown to us, and we can’t wait to come back again!

Dear Mrs. Joji, Thank you so much for your lovely review! ❤️ We’re truly happy to know that you and your family had such a special and memorable stay with us. It was our pleasure to prepare the birthday surprises and make these celebrations even more meaningful for you. We’re also glad to know that you were happy with the room cleanliness and the little details we prepared. Your kind words mean a lot to our entire team and motivate us to keep creating wonderful experiences for our guests. Thank you for choosing Novotel Jakarta Cikini once again. We look forward to welcoming you and your family back for more special moments in the future! Best Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.5/5

Worth S. Friends - Confirmed reviews ALL

Check in was seamless, and the room itself was very comfortable. During my stay, I felt the shower's water pressure and temperature could have been better, but it was overall okay. When the toilet spray sprang a leak, Novotel was quick to send someone to repair it. Everyone was also very courteous.

Dear Mr. Worth, Thank you for sharing your feedback and for choosing Novotel Jakarta Cikini. We are delighted to know that you enjoyed a comfortable stay, experienced a smooth check-in process, and appreciated the courteous service provided by our team. However, we sincerely apologize for the inconvenience regarding the shower's water pressure and temperature. We also appreciate your understanding regarding the toilet spray leak, and we are glad our team was able to respond promptly and resolve the issue. Your feedback is valuable to us and will be shared with the relevant departments for further evaluation and improvement. We continuously strive to provide a comfortable and enjoyable experience for all our guests. We look forward to welcoming you back to Novotel Jakarta Cikini for an even better stay in the future. Best Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.5/5

Ferdy O. Business - Confirmed reviews ALL

Great and helpful reservation with Ms Dwi Marliyanti, easy and smooth arrival registration with Ms Tasya and very helpfull staff with clean room and delicious bfast and bevarages

Kepada Ferdy, Terimakasih telah membagikan pengalaman selama berada di Novotel Jakarta Cikini. Memberikan pelayanan terbaik adalah prioritas kami. Kami sangat senang mengetahui anda mendapatkan pengalaman yang menyenangkan. Kami berharap dapat menyambut Anda kembali di Novotel Jakarta Cikini. Hormat kami, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.0/5

Noor A. S. Couples - Confirmed reviews ALL

I stayed here for some matters at Taman Ismail Marzuki. Short walking distance, about 1km.

Dear Mr. Noor A. Shaari, Warm greetings from Novotel Jakarta Cikini! Thank you very much for sharing your feedback with us. We are delighted to know that you appreciated our convenient location, especially its proximity to Taman Ismail Marzuki. Your kind feedback is truly appreciated and serves as a great encouragement to our team. We sincerely hope to have the pleasure of welcoming you back to Novotel Jakarta Cikini for another memorable stay. Best Regards, Riganda Togatorop General Manger Novotel Jakarta Cikini

Customer review rating 4.5/5

Oyas W. Couples - Confirmed reviews ALL

The hotel is well located and comfortable enough to stay with breakfast delicious enough.

Dear Mr. Oyas, Thank you for sharing your feedback with us. We are pleased to know that you found our hotel conveniently located and comfortable, and that you enjoyed our breakfast selection. Your feedback is greatly appreciated and serves as an encouragement for our team to continue delivering quality service and memorable experiences to our guests. We look forward to welcoming you back to Novotel Jakarta Cikini in the near future. Warm Regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Syamsiyatul M. Business - Confirmed reviews ALL

Lokasi stategis

Dear Ms. Syamsiyatul, Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.0/5

Cyntia A. Solo - Confirmed reviews ALL

Definetely will come back

Dear Ms. Cyntia, Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.5/5

Yuniaty D. Couples - Confirmed reviews ALL

Crowd place with good service

Dear Ms. Yuniaty D. Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 5.0/5

Eugene L. K. P. Business - Confirmed reviews ALL

Great hotel but location wise a little bit on the heavy traffic area.

Dear Mr/Ms. Eugene, Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.5/5

Yanni S. Couples - Confirmed reviews ALL

Perfect location, friendly staffs, good and clean room, nice bed, great breakfast

Dear Ibu Yanni S., Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.5/5

Teuku F. Families - Confirmed reviews ALL

We r very happy with this hotel. It has been a repeat stay at the hotel. Room is nice and has been upgraded for the stay. Location is great, convenient to many places I need to go.

Dear Mr. Teuku, Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.5/5

Mohamed H. Business - Confirmed reviews ALL

Stayed for business and was wheel taken care of by the excellent team. Attentive door folks, front desk, service crew at the restaurant, and housekeeping makes the stay memorable. As an Accor member, the benefits are well mentioned! Five star service in the heart of Jakarta!

Kepada Bapak Mohamed H., Terimakasih telah membagikan pengalaman selama berada di Novotel Jakarta Cikini. Memberikan pelayanan terbaik adalah prioritas kami. Kami sangat senang mengetahui anda mendapatkan pengalaman yang menyenangkan. Kami berharap dapat menyambut Anda kembali di Novotel Jakarta Cikini. Hormat kami, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 2.5/5

Denis S. Business - Confirmed reviews ALL

- i choose a queen bed, they gave me two single bed but combined, i was feeling betrayed - no info about no amenities given if not asked, and even when i ask, it was not correct

Dear Mr. Denis, Thank you for taking the time to share your feedback with us. I sincerely apologize for the disappointment and inconvenience you experienced during your stay. I understand your concern regarding the bed arrangement, especially as you had specifically selected a Queen Bed. I’m also sorry that the information regarding the room amenities was not properly communicated and that the information provided when you asked was not accurate. This is certainly not the experience we aim to provide. Please be assured that your feedback has been shared with our Front Office team for immediate follow-up and improvement, particularly regarding room setup and communication of guest information. We truly appreciate your feedback, as it helps us improve our service. I sincerely hope we will have the opportunity to regain your trust and provide you with a much better experience on your next visit. Warm regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Customer review rating 4.0/5

Jabir G. S. Business - Confirmed reviews ALL

Nice and staff is good.

Dear Mr. Jabir, Thank you for sharing your experience at Novotel Jakarta Cikini. Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience. We look forward to welcoming you back to Novotel Jakarta Cikini. Best regards, Riganda Togatorop General Manager Novotel Jakarta Cikini

Other web-users rate our hotel

  • 470 reviews 8.7/10 Location
  • 1,175 reviews 8.9/10 Room
  • 2,156 reviews 9.5/10 Service
  • 39 reviews 5/10 WiFi
  • 1,491 reviews 9.4/10 Food
  • 739 reviews 9.4/10 Breakfast
  • 605 reviews 9.2/10 Cleanliness
  • 319 reviews 8.1/10 Comfort

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