Novotel Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.9/5 1,845 reviews

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Description

Hotel extras

  • Strategically located in Central Jakarta, flexible access without odd-even traffic restriction

  • Within 15 minutes' drive to Jakarta's CBD and SCBD

  • Spacious Ballroom and 17 meeting rooms, co-working space with business center facilities

  • Food Exchange Restaurant serving International culinary attraction with live kitchen

  • Your time your way, enjoy free cycling experience and 24 hours gym for your well-being

Our accommodation(s)

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Hotel location

Novotel Jakarta Cikini

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.195732, 106.839973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options. It is a social dining hub in our travel and staycation hotel that has a multiple seating concept and a live kitchen that allows direct interaction with the culinary team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  1,845 reviews

TripAdvisor Rating  5.0/5  2,286 reviews

Certificate of excellence 2023

Amazing!

Customer review rating 4.5/5

F Solo - Confirmed reviews ALL

Been there for the first time and I was satisfied with the smooth check in, room was so well prepared and spacious. Staffs were helpful. Breakfast variations were also good. The welcoming gift surprised me! Thank you!

Dear Mr F., Thank you for your wonderful review. We are thrilled to hear that you had a smooth check-in experience and were satisfied with the room and its amenities. It’s great to know that the service from our team met your expectation and that you enjoyed the breakfast options. We truly appreciate your kind words and look forward to welcoming you again in the future. Warm regards, Riganda Togatorop General Manager

Good stay in here

Customer review rating 5.0/5

Rudy S. O. Solo - Confirmed reviews ALL

Very good location, clean rooms, lots of food variations and what really makes you comfortable is the service from all the staff.

Dear Mr Rudy S., Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We would be grateful if you could share your experience on TripAdvisor through the following link https://www.tripadvisor.com/UserReviewEdit-g294229-d17…-Novotel_Jakarta_Cikini-Jakarta_Java.html. We look forward to welcoming you again in the future. Best Regards, Riganda Togatorop General Manager

Well located

Customer review rating 4.5/5

Fetty Solo - Confirmed reviews ALL

It's well located and near Cikini Train Station.

Dear Ms Fetty O., Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us and found our location convenient, with easy access to Cikini Train Station It was our great pleasure to assist you during stay for an enjoyable and memorable experience. We look forward to welcoming you again in the future. Best Regards, Riganda Togatorop General Manager

Good stay

Customer review rating 4.5/5

Nurul M. Couples - Confirmed reviews ALL

We stayed for 2 nights and had a wonderful experience. Everything was perfect, the room, breakfast, facilities and staff were excellent. Thank you so much for the anniversary complimentary, especially to the Housekeeping team. we love it so much!

Dear Ms Nurul M., Thank you for staying with us and share experience during your stay. We're thrilled to hear that you had a wonderful experience during you stay and that everything from the room, breakfast, facilities, and sour service met your expectations. We're especially happy that you loved the anniversary set up, and we'll be sure to pass your gratitude to our team. We look forward to welcoming you back for many more memorable stays. Best Regards, Riganda Togatorop General Manager

I’d rather stay somewhere else.

Customer review rating 1.5/5

J Solo - Confirmed reviews ALL

The room I stayed in was nice. But I don’t understand why do I have to request for the kits I need. Which they should have been placed in the room (even just one). The burger I ordered had plastic. The breakfast selection not good. I chose your property because I am happy with the service I get with Novotel every time I check in abroad. But the Cikini property never again. Bu the way, I sent an email to your reservation department November 3 until now no one answered my query. The only saving grace was your front desk team Salsa specifically. She was very helpful.

Dear Mr John Paul S., Thank you for taking the time to share your feedback.We sincerely apologize for the issues you encountered during your stay. We assure that your feedback is taken very seriously, and such inputs is highly valued in order to improve our service. In order to reduce plastic usage and promote sustainability, the amenities are set up based on requests. We apologize if this has caused any inconvenience to you. We have taken note and will ensure that amenities are set up prior to your arrival on your next visit. We hope to have a chance of welcoming you back and provide the best service that you deserve. Warm regards, Riganda Togatorop General Manager

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Other web-users rate our hotel

  • 467 reviews 8/10 Location
  • 1,459 reviews 9.1/10 Room
  • 2,036 reviews 9.5/10 Service
  • 48 reviews 6.3/10 WiFi
  • 1,316 reviews 9.4/10 Food
  • 734 reviews 9.1/10 Cleanliness
  • 470 reviews 9.2/10 Breakfast
  • 342 reviews 9.2/10 Vibe

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