Novotel Jakarta Cikini Hotel 4 stars

On the day we check in we met with fitri and she is really kind , then when we go to the room , the room was comfort to stay and styles , and also we met arie ranny and Daniel they really help during we stay .

I am pleased that the pre arrival process assisted by Anin & Ranny who helped me a lot especially to prepare my room based on what I had requested for. Really enjoy the moment of getaway on that weekend. Bed and Breakfast was great.

Beautiful modern hotel: great rooms, well thought out design and ergonomics, luxurious beds, impeccably trained staff, a wonderful restaurant with a huge set of tasty dishes and extremely friendly waiters (especially I want to mention the waitress Maulina), a good pool. if I find myself in Jakarta for the second time, I will definitely settle in this hotel. I highly recommend it to everybody.

Excelent service , nice room , clean , all the equipments great.

Try as it is newly opened last month, simple and nice hotel, nice breakfast but no executive lounge.

The hotel currently opened, the staffs were friendly, clean room.

There are several features I love the most from this hotel. One of them is the free-use of the bike. We like to ride bicycle and move around the neighborhood. There were nice Taman Suropati and Taman Situ Lembang which very close and easy to access from the Hotel. Many good-food restaurant nearby. We also love the unicorn on the swimming pool. It was the most attractive feature for kids. Finally, I love the choice of food more. My favorite was fresh tomato juice directly from juicer.

I will say that it was a great experience staying at Novotel Cikini. I like the hotel design and its concept, the atmosphere (since it is newly opened), the cleanliness, the comfy in my room, the complimentary as Le Club Accor Hotel's member and of course the pastry during breakfast (Novotel's trademark) . I was also quite amaze that every night the housekeeper knocked on my door and offered me for any additional needs (i.e water, towel, toiletries, etc); was it only for specific customer or all customer get the same treatment? And last thing i love from Novotel Cikini is your great effort and campaign for better environment through less plastic usage (utilization of glass bottle instead of plastic bottle) in the Hotel's room. However, i experienced several things that might be room for improvement for Novotel Cikini: - the booking: before i booked thru accor website, actually i have called directly to Novotel Cikini for several times. I have spoken with reservation guy several times, he promised me to call me back in order to inform me the best rate that can be given for my 5 nights stay. Unfortunately i didn't receive any single reply call from Novotel Cikini. That's why i booked directly thru accor website. - checkout: night before checkout i have called reception to prepare all of bills and its supporting since i will check out early in the morning. Somehow, during checkout the supporting bill of my last day laundry was missing. And it took 20 minutes to find it but ended up with zero result. Until now i am still waiting for the scan of this laundry bill that was promised by reception to be sent to me via email. - breakfast: i think the food variety still can be improved. Then i'm craving for minidish butter (i.e anchor) but i can't find it during breakfast. The last one, i was asking for half cooked sunny side up, but ended with cooked sunny side up, the i asked for replacement, but the result still the same..ohh really?? - room service: i ordered beef burger, the taste was good, the stuffing was pretty much, but since i am a burger lover, i would like to suggest to make the patty more juicy then it will be mouth-watering burger. The other day, i also ordered sop buntut bakar as one of Hotel's Recommendation, but sorry to say the champion here not the oxtail but the soup!! The oxtail actually well seasoned, but it was cold when arrived in my room and quite dry. That's all my experience during my stay at Novotel Cikini. Hopefully it will be valuable feedback for you and your team.

Very helpful services and the food was delicious:)

Everything from checked in until checked out was good. Staffs doing great in assisting on every single thing. Weni helped me out when I got an issue with the accor app, well done!

The hotel is newly opened.Facilities are new. However, all staff members are not fully prepared although they are polite and helpful.They do not even know there is a supermarket nearby not saying the nearby railway station. The hotel is unable to provide a map of the surrounding and makes foreign guests very helpless.

Besides being very new, the hotel facilities are very adequate. Access to the station is also very easy, the hospitality of the hotel clerk (Ms. Tamara and her friends), the closeness to the worship facilities (mosque) makes this hotel very suitable for a stay or meeting in Jakarta.

I had great experience when stay on all novotel hotel, and novotel cikini is 1 of the best hotel that i ever stayed. Big room, good decoration and very fast internet access (my priority).

i came with my other friends directly, we get welcoming drink but i have no chance to tried it. the room was very clean and comfy, all the design was so modern i like it :)

Comfort, homey and can smoke in the room.