Novotel Jakarta Cikini Hotel 4 stars

The facility/ room is well organized, and kept clean & tidy. Food choices around the hotel is limited, maybe a guild could help

The room is spacious enough, breakfast quite good for 3 stars hotel except for bathroom it is too standard

Overall is good but I think TV Channel shall be changed or to be improved. Some channel not available

The hotel is nice and new, the staff need to show more affection to guest need, especially the front office staff, but i praise the restaurant staff they show very good and nice attitude toward guests and guest request

The hotel located in the middle of the city, so it is easy to access. The staffs are nice and friendly. Breakfast menu tastes good and has a lot of variety of food. One thing that maybe can be improved is, the hotel should provide water dispenser nearby the elevator in each floor, so that when costumer run out of mineral water, we can refill it there.

Room n service --> excellent New year dinner n breakfast --> great

My fiancee and I enjoyed our stay and especially the great service from Edi, one of the bell drivers. He was always greeting us with a friendly smile and keen to have a chat and ask how our day has been. He really took care of us and made a difference with his good service.

Thankyou for the warm welcome Novotel team especially front office team To prepare the room with suprise inside for my mom. The breakfast was good thanks to chef Oki for the service. Can't wait to back this hotel soon

It is a nice trip overall, the hotel is new and the room is clean and at it best, except one incident in the check in when one of our room has a defunct door. Otherwise I would give 9 instead. What I really like about this stay is the friendliness and hospitality of the staff, with a shout-out to Ms.Anin at the reception who patiently help us on the check in (she is great!), the mechanic team and those who are in breakfast room. Will definitely come again, hopefully to get the Interconnecting rooms this time!

good service

Short, Cozy, relaxing Good

Novotel Cikini is close to CBD, I stay with my family for holiday in Jakarta, we have a great room and find a good food at breakfast. hotel is very close to train station, it just walk 5 minutes from hotel. I choose this hotel cause we want use train to Bogor to visin Botanical garden and Visited Kota Tua the historical building. also you can find a nice street food surrounding hotel, we find a sundanese restaurant is the neighbor of hotel. so, thanks to novotel Cikini for service and great hospitality.

Comfortable

room’s facilities is statisfying, but the services is not good for 4 stars hotel moreover this is one of hotel from accor group holding. i need to do operator call twice or maybe more for asking additional glass and mineral water. about room service, it is also useless when you put the sign to change the linen, still the linen does not to be changed by them. when i took out the brushes glass outside before room service comes, when i back after it, (maybe) they change the glass, but it’s not in its proper place. TV channel signal also not good, it lost so many times. also i need to ask spoon and fork to more than 1 staffs when i eat my breakfast in smoking room. the last but not least, they are not really helping when i asked to look for a taxi in a rainy day on 6 am. please make it better for next.

Good hotel, good ambience, room very clean and comfortable bed. Friendly staff, check in very fast by Ms. Anindita, she is very nice and helpfull. And specially for Mr. Raka, thank you for your hospitality. You are so kind. Keep it up !!! Thank you