Novotel Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.9/5 1,789 reviews

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Novotel Jakarta Cikini - Image 1
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Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat, 10330 JAKARTA, Indonesia

Description

Hotel extras

  • Strategically located in Central Jakarta, flexible access without odd-even traffic restriction

  • Within 15 minutes' drive to Jakarta's CBD and SCBD

  • Spacious Ballroom and 17 meeting rooms, co-working space with business center facilities

  • Food Exchange Restaurant serving International culinary attraction with live kitchen

  • Your time your way, enjoy free cycling experience and 24 hours gym for your well-being

Our accommodation(s)

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Hotel location

Novotel Jakarta Cikini

Jalan Cikini Raya No 107 109, Cikini Menteng, Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.195732, 106.839973

Telephone
Fax +62 21 31935555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options. It is a social dining hub in our travel and staycation hotel that has a multiple seating concept and a live kitchen that allows direct interaction with the culinary team.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  1,789 reviews

TripAdvisor Rating  4.9/5  2,370 reviews

Awesome stay

Customer review rating 5.0/5

Ray Couples - Confirmed reviews ALL

Room, service and food was great. Just upgrade the air conditioner in the common area because it feels a little bit hot, but nevertheless was a great stay.

Dear Mr Ray, Thank you for sharing your experience with us. We\'re delighted to hear that you enjoyed our room, service, and food. Your feedback regarding the air conditioner is greatly appreciated, and we will look into improvements to enhance guest comfort. We truly appreciate your support and look forward to welcoming you back for another great stay. Best regards, Riganda Togatorop General Manager

Good stay and Great Breakfast

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good stay and Great Breakfast

Dear Mr Ghee Chien O., Thank your for taking the time to share your experience during your stay. We are glad that you enjoyed your stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager

Great experience

Customer review rating 5.0/5

Jon Business - Confirmed reviews ALL

Novotel Cikini provided great service with a smile. From checking in to checking out, the experience was great. Such a great staff. Well done.

Dear Mr Jon, Thank you for sharing your experience at Novotel Jakarta Cikini. Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience. We look forward to welcoming you back to Novotel Jakarta Cikini. Best regards, Riganda Togatorop General Manager

Good stay but not for the room

Customer review rating 3.5/5

Arum Families - Confirmed reviews ALL

Some issues with room 1126 : 1. We were at Novotel Cikini just for transit as we had to continue our journey that night. We have three big pieces of luggage with us and two cabin baggage, and we travelled with a 4 years old. We tried to call reception twice to request assistance with our luggage, asking for the trolley to bring our luggage down from the 11th floor to the lobby floor. We call twice but the reception/guest service could not hear us. I think that the telephone is broken in room 1126. We can hear the reception/guest service keep saying hello hello what can I help you with, but unable to hear a word I am speaking. So we ended up bringing all the luggage on our own without a trolley. 2. The sink (wastafel) pipe in the bathroom was leaking 3. The main shower button is not working. It is broken and fallen out of place. So we only have the option using the small shower I think for an Accor member, I should have to get a better room, but I don't complain as I was in transit from one journey to another. Regardless, the room should be better.

Dear Ms Arum, Thank you for taking the time to share your experience. We sincerely apologize for the issues you encountered during your stay. We regret that we were unable to assist you with your luggage as expected. The issues with the telephone, leaking sink, and the shower are certainly not up to our usual standards, and we will ensure that these are promptly addressed with our maintenance team. We also appreciate your feedback as an Accor member, and we understand the importance of providing a better experience for our loyal guests. Please rest assured that we are taking your comments seriously and will take steps to improve these aspects of our service and facilities. We hope to have the opportunity to welcome you back in the future and provide a much better stay. Best regards, Riganda Togatorop General Manager

One of the best hotel in its class in Central Jakarta

Customer review rating 5.0/5

Shahrani M. R. Business - Confirmed reviews ALL

Smooth check in and check out. Excellent service by the front desk staff. Excellent language proficiency both in local and English language. Warm and personable. This includes the bell service and the security staff. As Accor Plus Gold member I was upgraded to a suite which comes with evening refreshments. Room was spacious and clean. Great view of Cikini. Bed and pillows are great with clean linen. Good temperature and water pressure in the shower . Complete amenities. Good selection of local & international TV channels. Breakfast was excellent in terms of taste and selection. Had dinner too and the local selections were great and very tasty. The dinning room staff were excellent. Personable and very professional. Enjoyed my overall stay as always. Have stayed at the hotel repeatedly for several years now. Love it!!!!

Dear Mr Shahrani M. R., Thank you for sharing your experience at Novotel Jakarta Cikini. Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience. We look forward to welcoming you back to Novotel Jakarta Cikini. Best regards, Riganda Togatorop General Manager

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Other web-users rate our hotel

  • 467 reviews 8.3/10 Location
  • 1,512 reviews 9/10 Room
  • 2,247 reviews 9.6/10 Service
  • 41 reviews 6.8/10 WiFi
  • 1,509 reviews 9.6/10 Food
  • 771 reviews 9.2/10 Cleanliness
  • 541 reviews 9.5/10 Breakfast
  • 495 reviews 8.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.