Novotel Jakarta Cikini Hotel 4 stars

As a Novotel Brand, I felt that Novotel Cikini having below the standard of Novotel Brand. Several experience that I have was unfortunately indicated what I felt.

- room is large which is great - hotel is very clean - restaurant menu are very so so, even there are no much change since I visit it for 5 night - mineral water bottle not practical.

Even though I know Novotel is well known for its service excellence, when I booked it I wasn’t think that much because it was only for a day and I had work to do. However it turns out to be one of the best stay Ive ever had. I’ll give so much compliments for the staffs, the food, the comfortable bed and the location. I’ll stay here again for sure next time

The facility/ room is well organized, and kept clean & tidy. Food choices around the hotel is limited, maybe a guild could help

The room is spacious enough, breakfast quite good for 3 stars hotel except for bathroom it is too standard

Overall is good but I think TV Channel shall be changed or to be improved. Some channel not available

The hotel is nice and new, the staff need to show more affection to guest need, especially the front office staff, but i praise the restaurant staff they show very good and nice attitude toward guests and guest request

The hotel located in the middle of the city, so it is easy to access. The staffs are nice and friendly. Breakfast menu tastes good and has a lot of variety of food. One thing that maybe can be improved is, the hotel should provide water dispenser nearby the elevator in each floor, so that when costumer run out of mineral water, we can refill it there.

Room n service --> excellent New year dinner n breakfast --> great

My fiancee and I enjoyed our stay and especially the great service from Edi, one of the bell drivers. He was always greeting us with a friendly smile and keen to have a chat and ask how our day has been. He really took care of us and made a difference with his good service.

Thankyou for the warm welcome Novotel team especially front office team To prepare the room with suprise inside for my mom. The breakfast was good thanks to chef Oki for the service. Can't wait to back this hotel soon

It is a nice trip overall, the hotel is new and the room is clean and at it best, except one incident in the check in when one of our room has a defunct door. Otherwise I would give 9 instead. What I really like about this stay is the friendliness and hospitality of the staff, with a shout-out to Ms.Anin at the reception who patiently help us on the check in (she is great!), the mechanic team and those who are in breakfast room. Will definitely come again, hopefully to get the Interconnecting rooms this time!

good service

Short, Cozy, relaxing Good

Novotel Cikini is close to CBD, I stay with my family for holiday in Jakarta, we have a great room and find a good food at breakfast. hotel is very close to train station, it just walk 5 minutes from hotel. I choose this hotel cause we want use train to Bogor to visin Botanical garden and Visited Kota Tua the historical building. also you can find a nice street food surrounding hotel, we find a sundanese restaurant is the neighbor of hotel. so, thanks to novotel Cikini for service and great hospitality.