Other than the strategic location, this Hotel has made my staycation with family very comfortable with the great safety protocols, cleanliness of the room and the friendliness of the staff. Starting from reservation, receptionist, pool attendant, and housekeeping, all are super helpful and friendly, especially reservation staff Pak Wahyu. The room is also very clean and comfortable. All staff wears complete safety gears. We feel very well accommodated. The very warm welcome we received was beyond expectation :) Thank you Novotel Cikini! Hopefully I can spend another staycation there again!

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting in Jakarta.

Friendly staffs and security, housekeeping are nice (thalia, dhalia and the other 2)

I like the room, quite spacious, cozy, nice interior esp the long sofa with nice pillows. Quiet and enjoyable for working..

Stay for 4 nights, everything went great, the staff is very cooperative

Well location good health protocol implemented. clean room and very good services.. spesial thanks to zulfriandy who helped me a lot during my stay.

Everything was good and excellent,staf very friendly especially Mr. Irwansyah,rooms so comfortable and I love the interior of this hotel,will come back! Thank you Novotel Jakarta Cikini❤

Had a superb experience staying here and special shout out to Irwansyah for the best service

It was the second time I stay there. I booked an executive room, in purpose to get the upgrade benefit to suite, as I was the gold member of ALL membership program. However, Mrs. Tamara, the front officer, apologized because it was not available that time. I got a problem while I entered my room, and a bit disappointed because the room looked like not ready yet. I complained to the hotel staff but again, Mrs. Tamara handled the problem really well and offered a great deal as the apologized. I really appreciate her calmness and professionalism. Overall, the room was really nice and spacious. I got a room on 11th floor, which has a quite good view. The breakfast was delicious, and although they served room service breakfast, we could asked extra menu as we want! It was impressive. I absolutely would give 5 star if I did not the trouble in my arrival! Good job Novotel cikini

This is my third arrival. What I like here is the friendliness of the hotel staff, clean rooms and of course implementing health protocols. Then the breakfast is also quite good for me and what I like the most about this hotel is that it provides bottled juice so it's more practical. For the room, I like the view towards the city views with the sunset in the evening The only drawback is the motorbike parking that must be fixed, I hope that in the future more attention is paid to it.

The food taste by all staff under Chef Eko are exceeding our expectation. Just need to put more variant such as traditional cake dan Indonesian cuisines. Finally in the last day of our 3 nights stay, upgraded room performed. Many thanks.

The hotel very strategic, near from every where. Also the room so nice clean and comfy...😁 Our Daughter so happy stay at novotel cikini... This is a view time our visit novotel cikini...and we will be back soon 😁

Well, it's more than three times I've been staying at Novotel Jakarta Cikini. The most reasons why I come back all the staff are very welcome and so kind especially Mr. Aris, Mr. Rohim, Mrs. Fitri and Mrs. Weni. They are really treat me so well. Another nice thing my room always got upraded. The accomodation itself also great such as wide and nice room, comfy bed, every corner is clean and neat. And when it comes to breakfast time, the food also tastes good even tho not much options has to offer. Nevertheless every aspect really hit me well. Definitely would come back stay there again. See you soon Novotel Jakarta Cikini 😊

Favorite hotel.. it was great. Location was perfect for walking to everything! Staff was helpful..Room was perfect for my husband and myself. The only thing was our room faced the main road and the traffic was noisy all night. Would definite stay here again!