Novotel World Trade Centre Dubai Hotel 4 stars

TripAdvisor rating 4.5/5 4,433 reviews
Novotel World Trade Centre Dubai
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Happiness Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Superior Room with One Double-Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with Two Single-Size Beds

  • Max. number of persons: 2
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room with One Double-Size Bed and Sofa Bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with Two Single-Size Beds and Sofa Bed

  • Max. number of persons: 4
  • Area: From 26
  • Views: City side *

* Subject to availability

Executive Room with One Queen-Size Bed and Sofa Bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Suite with One King-Size Bed and Sofa Bed

  • Max. number of persons: 4
  • Area: From 55
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE BAR

Photo non contractuelle / Strictly non binding

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILL'S POOL BAR

Photo non contractuelle / Strictly non binding

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,453 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,433 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great experience.

TripAdvisor rating 4.5/5

ivazz13 Couples - 13/01/2020 TripAdvisor review

Stayed here for 12 nights and enjoyed every second. Very close to most major attractions in Dubai. The staff at the Hotel were all very friendly, professional and helpful. Room was spacious, with all amenities and very clean.

Overall the stay has been pleasant with bell person, Laxman was helpful in assisting with luggage n other general queries.

Customer review rating 4.3/5

Anonymous Couples - 12/01/2020 Confirmed reviews ALL

Overall the room was comfortable however the hot water is too hot and this needs to be adjusted so it doesn’t burn people’s hands as soon as you turn the fawcet. There could be a variety of vegetables served to patrons who are more vegetarian inclined.

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on the great service of our team members. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Nice and very friendly staff. Very good customer service.

Customer review rating 4.3/5

Bartosz Couples - 11/01/2020 Confirmed reviews ALL

Very nice place to stay for visiting Dubai. Good location and friendly and helpful staff.

Dear Bartosz, Thank you for taking the time to share your comments following your recent stay at the Novotel World Trade Centre. We are pleased to read that the overall experience of your stay exceeded beyond your expectations and we very much appreciate your positive feedback on the hotel's location and the great hospitality of our team. We look forward to welcoming you back again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Nice place to stay at Dubai

Customer review rating 4.3/5

Abu C. Families - 10/01/2020 Confirmed reviews ALL

During my stayed at hotel. I enjoyed that's most important to me. Breakfast has huge choice. Check in service can more faster. But staff are really good. I should mention one person name but unfortunately I forget his name, he was helped me to get Arabian car service to return the hotel. Another thing there's a tour guide probably (Indian woman) she was to me arrogant. Also, she introduced me to a scam tour guide. I believe, hotel authority will get rid of her soon.

Dear Abu C., Thank you for taking the time to tell us about your experience at the Novotel World Trade Centre Dubai. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Referring to your comments concerning the tour guide services, please accept our sincerest apologies for any inconveniences we may have caused you in this aspect. Our guest observation is essential to us and rest assured this remains an isolated incident not indicative to the standards we aspire to offer to our valued guests. Your valuable feedback has been shared with the respective Team Manager so that they are aware of the areas requiring further attention. Nevertheless, we are happy overall you had a fair stay with us. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager

I did enjoyed my stay

Customer review rating 4.3/5

Me E. B. S. Couples - 09/01/2020 Confirmed reviews ALL

The experience was good, I like the house keeper Zita she knows how to do her job and always smiling and asking if we need anything.But I don’t like the fridges they don’t cool stuff, the fridge doesn’t get cold.

Dear Me Ezra B S., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. It is always a pleasure to receive positive feedback from a satisfied guest and rest assured this feedback will serve as an encouragement to Zita and all of our staff as we strive to continuously improve the quality of our services. Rest assured your comment concerning the fridges is well received and has been shared with the team to further enhance our guests' experiences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

It's amazing

Customer review rating 4.3/5

Hussein M. Families - 08/01/2020 Confirmed reviews ALL

Every thing was so good and comfortable, and so cleaned and the location very good.

Dear Hussein M., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's cleanliness and convenient location was to your satisfaction. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent!

Customer review rating 4.3/5

Liliana Couples - 08/01/2020 Confirmed reviews ALL

The room it was very clean, friendly Staff and is very close located to Burj Khalifa/Dubai Mall.

Dear Liliana, It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Ok but need to improve

Customer review rating 4.3/5

Anonymous Families - 07/01/2020 Confirmed reviews ALL

Breakfast service needs to improve especially the cleaning.Tables were not cleaned having to ask ourselves to be cleaned. No cutlery available as well have to ask.For me this is unacceptable. Other concern regards room cleaning.Room was not cleaned just wiped out.No towels given. I do not expect this service from a 4star hotel.

Dear Valued Guest, We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and your valuable feedback has been shared with the Team so that they are aware of the areas that we may improve to further enhance our guests' experience. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager

It was wonderful time with you! Thank you a lot!

Customer review rating 4.3/5

Nataliya Families - 06/01/2020 Confirmed reviews ALL

Very good service, food, location! New Year Dinner was unforgettable!

Dear Nataliya, We very much appreciate your feedback regarding your stay with us. We are delighted to learn that you had a pleasant stay with us and that the hotel's services and the good food have met your expectations, including the New Year's Dinner. It is always inspiring to receive a positive feedback from a satisfied guest. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

It was an amazing experience

Customer review rating 4.3/5

Felista M. Families - 05/01/2020 Confirmed reviews ALL

The rooms were clean and neat, the staff was friendly and professional and very helpful.The hotel was beautiful and the ambience was equally great.We loved and enjoyed our stay there.

Dear Felista M., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience with us. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback about the great hospitality of our team and the hotel's cleanliness. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Make me feel good!

Customer review rating 4.3/5

Pinyo R. Couples - 03/01/2020 Confirmed reviews ALL

Convenient, everything is really worth. My favorite is the music that makes me feel good to listen to.

Dear Pinyo R., It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great

Customer review rating 4.3/5

Mohamed Families - 03/01/2020 Confirmed reviews ALL

Location middle of dubai city near dubai mall -lamer street and alseef creek Good for familys and valubale booking price

Dear Mohamed, We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. It is always a pleasure to receive positive feedback and we are glad to read that you were happy with the hotel's location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

Ms

Customer review rating 4.3/5

Minette A. Couples - 01/01/2020 Confirmed reviews ALL

Fantastic

Dear Minette A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a fantastic stay with us and that the hotel's services and facilities were to your satisfaction. Providing our guests with the best hospitality and service has always been our mission. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Wonderful

Customer review rating 4.3/5

Azmat H. K. Business - 01/01/2020 Confirmed reviews ALL

I very much enjoyed stay at Novotel and the staff are very cooperative and food was always very nice.

Dear Azmat Hayat K., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Great and convenient location

TripAdvisor rating 4.5/5

KiranShing Family - 01/01/2020 TripAdvisor review

Good location, a bit away from the hustle bustle of some of the main roads, close from the metro with many eating options close by. The room size is good and the overall very comfortable. The house keeping staff is bit tardy and the breakfast menu, food quality needs improvement.

Bad experience

Customer review rating 4.3/5

Yousuf Families - 30/12/2019 Confirmed reviews ALL

The receptionist who did the check in was very very rude and she’s the same who did our check out. Rude and not smiling at all. She definitely has to get some customer service training

Dear Yousuf, Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued guests a pleasant stay. The issues that you faced during your stay are not indicative to the standards we aspire to offer to our valued patrons. We can assure you that we are continuously developing our team through a dedicated training program, specific to guest interaction, however your comments clearly highlight areas that require our immediate attention. Rest assured, your comments have been addressed with the respective Head of Department and measures have be taken to further improve our service. Once again, we thank you for sharing your valuable feedback with us and would like to assure that anything brought to our notice is treated with care and attention it deserves. We hope to have the opportunity to better serve you in the future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Excellent Hospitality

TripAdvisor rating 4.5/5

588cfo Family - 30/12/2019 TripAdvisor review

Excellent hospitality with warm staff . helpful housekeeping staff specially chamandi , Shankar and Rekm . we were with our kids and they look after their smallest request very compassionately . We are looking forward for next trip . regards Suresh

Dear Valued Guest, We would like to thank you for sharing your experience about your stay at the Novotel World Trade Centre . It is a pleasure to know that the overall experience of your stay has met your expectation and we greatly appreciate your positive comments about the hotel's services and facilities including the great hospitality of our team. I will certainly share your complimenting feedback with them and the entire team. We look forward to welcoming you again soon. Warm Regards, Frederic Gitzner Cluster General Manager

uncooperative

Customer review rating 4.3/5

Ali A. Solo - 29/12/2019 Confirmed reviews ALL

I booked two nights when I arrived, I asked to change the reservation for one night because my flight date changed, but they did not agree and I had to leave the hotel.

Fantastic experience

Customer review rating 4.3/5

Somnath Families - 29/12/2019 Confirmed reviews ALL

I stayed over the Christmas week and loved the hotel. Great hospitality by everyone. One suggestion would be to explore more options for breakfast as its gets a bit mundane after 2 days

Dear Somnath, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on the great service of our team members. Rest assured your comment regarding the breakfast variety is well received and has been shared with the respective team for their attention. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

delay in get my luggage down

Customer review rating 4.3/5

Aymen A. H. Solo - 28/12/2019 Confirmed reviews ALL

When I check out , the delay was around 20 minutes to get my luggage down , because of heavy use for lifting. I guess this not goon intention , for me i have flight so it mean delay , i think it is one of the important think to take care of these cases.

Dear Aymen Al H., We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and your valuable feedback has been shared with the Team so that they are aware of the areas that we may improve to further enhance our guests' experience. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager
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