Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.6/5 1,969 reviews

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Description

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Cafe, restaurant and bar is available onsite with a 24 hour convenient store

Our accommodation(s)

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,969 reviews

Customer review rating 0.5/5

Mohd Z. I. Z. A. Families - Confirmed reviews ALL

The bed and pillow were comfortable and I getting a quality sleep after an exhausting day. However, the towel, amenities and water need to be reminded everyday to the cleaning staff otherwise they only provide 2 sets each. Hence, this is my second time at Novotel WTC Dubai, although you lobby have changed which is comtemporary, your front desk staff service & gestures at the lowest end. This begins when I negotiating for extending hour stay to accommodate my long flight later, early in the morning. I requested to consider for checkout at 8PM for 200 Dirham. This is to allow myself to break my fasting and settle my maghrib prayer. However, your front desk staffs refused and demanded for 300 Dirham. I don’t want any further fuss, I paid for another full day rate for peace of mind. On this matter, I found the front desk staffs to be unfriendly and lacky courtesy. They even not offered any lite food such kurma or water although they know my extension purpose was for breaking fasting. It was very disappointing behavior from your front desk staffs. Therefore, I would not repeat this hotel in future. Thanks & Regards, Z., an Accor member.

Customer review rating 4.5/5

Shifaf V. S. Families - Confirmed reviews ALL

I stayed for 7 days.it was calm and comfortable even though it was located in the centre.

Dear Shifaf V. S., Thank you for your wonderful rating and kind feedback. We are delighted to hear that you had a very comfortable and calm stay during your 7-day visit, despite being in the heart of the city. Your feedback means a lot to our team, and we're delighted to know we met your expectations. We can't wait to welcome you back for another exceptional experience! Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Bhattacharya A. Families - Confirmed reviews ALL

Very good

Dear Bhattacharya A., Thank you for your perfect 10/10 rating and kind feedback. We are delighted to hear that you had a very good stay and enjoyed your experience with us. We look forward to welcoming you back for another enjoyable visit. Best Regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 3.5/5

Ioan T. Families - Confirmed reviews ALL

This hotel is well located however it shows that is a transit hotel: the carpets and curtains are lacking cleaning. The breakfast was very good. The reception was very helpful.

Customer review rating 5.0/5

Kevin D. S. S. Business - Confirmed reviews ALL

Excellent.

Dear Kevin d. S. S., Thank you for your perfect rating and kind feedback. We are delighted to hear that you found our hotel well located and comfortable, and that you had an excellent stay with us. We truly appreciate your support and look forward to welcoming you back for another enjoyable experience. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Other web-users rate our hotel

  • 1,200 reviews 9.5/10 Location
  • 1,873 reviews 8.6/10 Room
  • 5,822 reviews 9.8/10 Service
  • 52 reviews 5.5/10 WiFi
  • 992 reviews 8.8/10 Cleanliness
  • 654 reviews 8.6/10 Breakfast
  • 495 reviews 9.2/10 Vibe
  • 87 reviews 8.8/10 Bar

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