Novotel World Trade Centre Dubai Hotel 4 stars

Name: Novotel World Trade Centre Dubai
Address: DUBAI, 9622, UNITED ARAB EMIRATES
Telephone: (+971)4/3320000
Rating: 4.3

Customer review rating 4.3/5 8,137 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 21 Services

Novotel World Trade Centre Dubai Hotel

Hotel that makes every moment matter

Are you an exhibition enthusiast? Enjoy direct access to the Dubai World Trade Center where all major events take place all year round. Experience a comfortable stay after a long day and relax with the sound of live jazzy tunes at the Blue Bar.

Anoop Dhondoo, Hotel Manager

Check in to 4-star comfort right at the Novotel World Trade Centre Dubai hotel. Your airy contemporary room gives you space to spread out and work or relax with the skyline views. Start the day fresh with a dip in the pool and a buffet breakfast off the trendy lobby, and wind it up with live jazz at Blue Bar at Novotel.

When it comes to business and tourism, no hotel could be more convenient than the Novotel Dubai World Trade Centre. Part of the Dubai Convention and Exhibition Centre, the hotel is close to the Dubai Mall, Dubai International Finance Centre and Bur Dubai. Enjoy scheduled complimentary shuttles to major shopping malls. The World Trade Centre Metro station is on our doorstep, and the airport is just a 10 min drive away.

It's close to attractions such as Burj Khalifa, Dubai Frame, Museum of the Future & La Mer. It's only 10 mins. from Dubai International Airport. It's near to the Dubai Metro Station. It offers free shuttle service to the Kite Beach, Dubai Mall & more.

Hotel extras

Direct access to Dubai World Trade Centre
Free WIFI
Complimentary shuttle to major malls and beach
Walking distance to World Trade Centre Metro
Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room 20AED a hour.
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking (nearby)
- Public indoor parking (nearby)
- Bus/coach parking area (nearby)
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- English
- Spanish
- French
- Italian
- Dutch
- Russian
Reception open 24 hours a day
Early check-in/Late check-out Paying
- Early Check In (Paying)
- LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5pm to make the most out of your departure day.
Laundry
- Dry cleaning / Ironing (Paying) Paying
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Gift shop/newspaper shop (Paying)
- Hairdressing salon (Paying)
Porter
Concierge

Swimming pool
- Outdoor heated pool
- Outdoor unheated pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna
Ski rack facilities (nearby) Paying

Breakfast Paying
2 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

12 Meeting room(s)
Conventions hotel
Web Corner on a Mac
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
2 Bars
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

8 Meeting rooms
Business Center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 412 rooms
- 6 rooms for people with reduced mobility
- 345 family rooms
- 132 connecting rooms
- 198 non-smoking rooms
- 13 floors
Languages spoken at the hotel
- Italian
- Dutch
- Russian
- Chinese Mandarin
- Arabic
- English
- Spanish
- French
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-out
- Express check-in
Porter
- Porter
Concierge
- Concierge
Desk equipment available
- Shoe shine machine

Novotel Basement Parking
- On site
- 60 parking spaces
- Private
- Parking opened 24/7
- Parking with security service
- Valet parking

In Balance Pool by Novotel
- Outside
- On site
In Balance by Novotel
- On site

Services for children
- Childrens library
- Video game area
- Play area

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Mustaqbal Street
PO Box 9622
9622 dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Check-in from 14h00

Check out up to 12h00

By plane
DUBAI AIRPORT INT. At 6km / 3.73 miles
By car
SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Superior Room with One Double-Size Bed

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Room with Two Single-Size Beds

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Superior Family Room with One Double-Size Bed and Sofa Bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Executive Room with Two Single-Size Beds and Sofa Bed

Accessible room

Max. number of persons: 4
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Room with One Queen-Size Bed and Sofa Bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft
Views: City View *

Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Our restaurants and bars

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

BLUE BAR

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Monday
Tuesday
Wednesday
Thursday Closed
Friday Closed
Saturday
Sunday

CHILL'S POOL BAR

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 834 m²
Maximum capacity: 350 people
Maximum banquet capacity: 250 people

Find out more

Splendid Business & Leisure Experience

JSB21782 Business - 19/09/2021 TripAdvisor review

First timer at Dubai - front desk people are sweet to extend help. Staffs like Lakhsman on bell desk are supportive. Over all staffs makes this hotel special than other Novotels. Pool Area is the best spent area.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service experience for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team, including Laxman as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Very Bad room

Ahmed Business - 18/09/2021 Confirmed reviews ALL

Every day I found a bad thing, AC stop working at night and even after fixed next day it returns to stop working again next day, water pressure in the toilet too much week, even after I changed my room still bad

Dear Ahmed, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared with the team your comments in our effort to better improve our services in order for us to meet our guest’s expectations. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location

Hosam F. Solo - 17/09/2021 Confirmed reviews ALL

Good stay in general but more flexibility is needed from the front desk staff.

Dear Hosam F., We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us in our effort to better improve on our overall services. Rest assured your valuable feedback regarding the stuff is well received and has been shared with the respective team in our efforts to better improve on our breakfast services. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Extremely friendly & Helpful staff

Talesha Solo - 16/09/2021 Confirmed reviews ALL

I stayed at the Novotel for 2 weeks. The service, friendliness, helpfulness of each and every staff member I dealt with was phenomenal. I would highly recommend the Novotel as a "Must Stay" to anyone

Dear Talesha, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with our team's great hospitality especially that of our team and your overall experience. It is always inspiring to receive such positive feedback as this is what endeavor to achieve every day. Thank you again for the recommendation and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located.good staff

Adel Families - 16/09/2021 Confirmed reviews ALL

Every thing was good

Dear Adel, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location and our team's great hospitality. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Excellent Hotel. Excellent Staff.

Gholamhriahy 14/09/2021 TripAdvisor review

Convenient check-in. Great staff at the reception (Specially Ms. Stephanie). very clean lobby with a convenient shop at the lobby. Great staff at breakfast and restaurants. Clean rooms and great room service. Great pool and sauna facilities . Fast and easy checkout.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking the time to leave us a positive review and we are pleased to learn that you are very happy with Stephanie's great hospitality, the breakfast, the cleanliness of the lobby and your overall experience. It is always inspiring to receive such positive feedback from a satisfied guest. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Excellent stay

Mohammed K. Families - 12/09/2021 Confirmed reviews ALL

Nice rooms , cleaned daily helpful staff and nice breakfast , gym was fab and big swimming pool very good valve for money

Dear Mohammed k., It was a pleasure to have you stay with us and we are delighted to know that you were pleased with the hotel's cleanliness, amazing breakfast, your swimming pool and gym experience and our team's great hospitality. It is always inspiring to receive such positive feedback from a satisfied guest, as this is something we endeavor to achieve every day. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Dr G. H. R. A. S. (. Families - 12/09/2021 Confirmed reviews ALL

Excellent staff , specially at the reception. We would like to thank Ms Stephanie for her character, personality and for being very helpful. She was very polite and very nice lady. We appreciate her help.

Dear Dr. Gholam H. R., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with our team's great hospitality especially that of Stephanie and your overall experience. It is always inspiring to receive such positive feedback as this is what endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Enjoyable Family Stay

mohamedg247 12/09/2021 TripAdvisor review

Family had a warm reception and accorded the highest level of customer service. Close proximity of the hotel to key attraction centres was also a plus. The food and room service orders were also great with fast turnaround times.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking the time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

TOP

Filomena P. Couples - 09/09/2021 Confirmed reviews ALL

well location, good breakfast and a nice surprise with the cake of our wedding day. Every employees are to attention with the clients. Thanks everyone

Dear Filomena P., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location, our team's great hospitality especially and your breakfast experience. It is always inspiring to receive such positive feedback as this is what endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good

Basma W. Business - 07/09/2021 Confirmed reviews ALL

Good

Dear Basma W., It was a pleasure to have you stay with us and we are delighted to know that your overall stay was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

well located

Gerard Business - 06/09/2021 Confirmed reviews ALL

excellent amenities in the room. good meal service. lots of care. for customers

Dear Gerard, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were pleased with the hotel's convenient location, our team's great hospitality and your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

smooth

Guest Solo - 04/09/2021 Confirmed reviews ALL

very well organized

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were pleased with the hotel's services and facilities. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Staff Comment

Mohamed O. Friends - 30/08/2021 Confirmed reviews ALL

As per my first time to stay with Novotel trade center it was really good but not as Novotel Bustan Abu Dhabi and the reason for that the unpleasant experience with the staff specifically front desk with Ms. Rachell that I ask her to check in my friend and I gave her my phone to find the booking and I went to get her the ID for the guest but she left the counter and another staff replace her and take care of another guest adding to this the staff for the restaurant from the chef to the waitre & waitress like they’re pistoff . Excluding from the above Mr. Yasser & Mr. Atai that they provide real excellent service related to hotels hospitality . Except that everything and the stay was good and comfortable.

Dear Mohamed O., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre and for your patronage as a valued ALL Gold Member. We are glad to read that you were pleased with Yasser and Atai's great hospitality. Rest assured your valuable feedback regarding Rachel's services is well received and has been shared with the respective Department Head as this is not indicative to the standards we aspire we aspire to offer to our valued guests. Once again, thank you for sharing your comments and we hope your experience will not deter you from staying with us again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Centrally located and close to Metro and downtown

Ajukumar Business - 30/08/2021 Confirmed reviews ALL

Room service Anju did fabulous job on housekeeping.

Dear Ajukumar, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location and Anju's great hospitality. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Said B. Business - 29/08/2021 Confirmed reviews ALL

Basically the room services was very good and professional, however, the breakfast need to be organized in better way than what they have now.

Dear Said B., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the room services and rest assured that your comment regarding the breakfast is well received and has been shared with the respective team in our efforts to better improve our overall services. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Anonymous Solo - 27/08/2021 Confirmed reviews ALL

A.C wasn't cold,

Dear Valued Guest, We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us in our effort to better improve on our overall services. We have briefed our Engineering Team to rectify the Air Condition issues encountered by you and to ensure this remains an isolated incident.Rest assured your valuable feedback is well received. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Generally Good

Anonymous Families - 24/08/2021 Confirmed reviews ALL

It's really nice. The location is good, it's about 7 minutes walking from the metro station and it's close to the city center. The hotel staff is friendly and helpful. The only thing is they don't allow taking breakfast to the room!

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with our team's great hospitality and the hotel's convenient location. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

pleasant

Marta Families - 24/08/2021 Confirmed reviews ALL

Everything was ok. Good value for the money!

Dear Marta, It was a pleasure to have you stay with us and we are delighted to know that your overall stay was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great Stay at Novotel, WTC Dubai

mohamedg247 Business - 13/04/2021 TripAdvisor review

Memorable stay at Novotel. I was particularly impressed with the high level of customer service and ALLSAFE health and safety policy all over the hotel. It was also close proximity to my meeting locations, an additional advantage staying at NOVOTEL WTC Dubai!

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Our most recent 20 reviews

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