Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.6/5 1,766 reviews

Best price
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Novotel World Trade Centre Dubai - Image 1
Novotel World Trade Centre Dubai - Image 2
Novotel World Trade Centre Dubai - Image 3
Novotel World Trade Centre Dubai - Image 4
P o Box 9622, Al Mustaqbal Street, 9622 DUBAI, United Arab Emirates

Description

Hotel extras

  • Step into seamless stays with direct access to Dubai World Trade Centre events

  • Meet, create, and connect in flexible spaces designed for today's work style

  • From grill nights to jazz evenings and café moments - your social hub in one stay

  • Recharge your way - poolside relaxation with spaces made for families to unwind

  • Enjoy effortless comfort with valet ease and quiet spaces when you need to reset

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with Two Single-Size Beds

Photo out of - Superior Room with Two Single-Size Beds

Our Superior Twin Room mixes modern decor, ergonomic comfort and high-end facilities: air conditioning, LCD TV with satellite channels, WiFi Internet, personal safe, walk-in power shower and mini bar. Can accommodate 2 adults.

  • Views:

    City View

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 26 m² / 279 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Our Superior Family Room with a sofa bed, combines modern decor with ergonomic comfort: air conditioning, LCD TV with satellite channels, WiFi Internet, personal safe, walk-in power shower and mini bar. Can accommodate 2 adults and 2 children.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Enjoy the extra privileges that come with our 26 sqm. (280sqft.) Executive room.

  • Views:

    City View

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • TV in Bathroom
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our Executive room is a perfect choice for travellers. Enjoy upgraded amenities. Can accommodate 2 adults and 1 child.

  • Views:

    City View

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Our spacious, well-designed Suite offers one bedroom and large living room with a dining area and special amenities. Ideal for families, it can accommodate 2 adults and 3 children.

  • Views:

    City View

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Complementary elements

  • Plug and play panel
  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

Telephone
Fax +971 4 332 0001
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 412 rooms
  • 6 rooms for people with reduced mobility
  • 345 family rooms
  • 132 connecting rooms
  • 198 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Dutch
  • Russian
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

12 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s library
  • Video game area
  • Play area

Well-being

In Balance Pool by Novotel

  • Outside
  • On site

In Balance by Novotel

  • On site
  • On site
  • Indoor parking
  • Private
  • 60 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 2.1 ft

Services & equipment

  • Intercom
  • Stairs
  • Valet parking

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

VANA NANA COFFEE & EATERY

Photo out of - VANA NANA COFFEE & EATERY

Vana Nana Coffee & Eatery is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Cooking style
Cafe
Chef name
Kiran Ramsaran
Capacity
172
Accessibility
Accessible service
P o Box 9622, Al Mustaqbal Street, 9622 Dubai, United Arab Emirates
Telephone +971 4 310 8157
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Accommodate food

  • Children menu
  • Light menu
  • Vegetarian menu

Vana Nana Coffee & Eatery is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Brass is the bold voice of jazz, expressive and alive. Smith is the craft of shaping raw material into timeless experiences. Together, they define who we are and what every night here is meant to feel like.

3 breakfast options available: the ala-carte breakfast includes hot beverages, juices, fruits and yogurt at Vana Nana Coffee & Eatery, menu items in Embers Dubai, or choose to have breakfast in bed with our 24 hour room service.

The In Balance by Novotel Fitness Centre is the perfect place to start and end your day with world class fitness equipment for the perfect daily work out.

With four treament rooms set in a serene and calm environment, the experience at Novotel Spa is the perfect de-tress you can possibly ask for. Don't forget to try the signature Balinese massage to pamper yourself after a hardworking day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,766 reviews

Customer review rating 0.5/5

Ruwaya H. S. S. A. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Mostafa E. Business - Confirmed reviews ALL

Dear Mostafa E., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated our convenient location. We especially appreciate your recognition of our Heartist, David. We are pleased to hear that his support contributed to a positive experience, and we will certainly share your kind words with him. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre Dubai

Customer review rating 4.5/5

David S. Business - Confirmed reviews ALL

Dear David S., Thank you for your excellent rating and for sharing your kind feedback. We are pleased to know that you appreciated our convenient location and the high standard of service provided by our teams. We especially appreciate your recognition of our heartist. Your kind words are a wonderful encouragement for them to continue delivering attentive service and welcoming dining experiences. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Joe H. Solo - Confirmed reviews ALL

Dear Joe H., Thank you for your excellent rating and for your continued trust in Novotel World Trade Centre Dubai. We are delighted to know that your stays continue to be amazing and that you consider us your preferred hotel. Your kind recognition of our teams means a great deal to us. We will gladly share your appreciation with our Heartists. Thank you for your continued loyalty. We look forward to welcoming you back for many more wonderful stays. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 4.5/5

Gokuldas T. S. Families - Confirmed reviews ALL

Dear Gokuldas T. S., Thank you for your excellent rating and for sharing your experience. We are delighted to know that you found our property clean, comfortable, and well maintained. We are especially pleased that our Heartists made you and your family feel welcome and supported during your stay. It is wonderful to hear that their understanding, flexibility, and assistance with your check-in and belongings helped make your experience more comfortable. Your kind recognition means a great deal to us, and we will share your feedback with our teams. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you and your family back again soon. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Mostafa E. Business - Confirmed reviews ALL

Thank for Mr David who supported me during my stay

Dear Mostafa E., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated our convenient location. We especially appreciate your recognition of our Heartist, David. We are pleased to hear that his support contributed to a positive experience, and we will certainly share your kind words with him. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre Dubai

Customer review rating 4.5/5

David S. Business - Confirmed reviews ALL

Excellent levels of service by the staff at breakfast and at the Coffee Shop.

Dear David S., Thank you for your excellent rating and for sharing your kind feedback. We are pleased to know that you appreciated our convenient location and the high standard of service provided by our teams. We especially appreciate your recognition of our heartist. Your kind words are a wonderful encouragement for them to continue delivering attentive service and welcoming dining experiences. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Joe H. Solo - Confirmed reviews ALL

Wonderful team: Reception Security Housekeeping Management Simply, Best hotel for me !!

Dear Joe H., Thank you for your excellent rating and for your continued trust in Novotel World Trade Centre Dubai. We are delighted to know that your stays continue to be amazing and that you consider us your preferred hotel. Your kind recognition of our teams means a great deal to us. We will gladly share your appreciation with our Heartists. Thank you for your continued loyalty. We look forward to welcoming you back for many more wonderful stays. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 4.5/5

Gokuldas T. S. Families - Confirmed reviews ALL

Although I couldn't stay in the hotel room for long, the experience I got was fantastic. I had forgot my wallet which included my ID. They still helped my spouse and her mother check-in with our kid, although the room was booked in my name. I later brought my ID and checked in. They also helped me with storing a few items during our stay and even after our check out. The staff were very helpful, understanding, friendly and accommodating. The hotel is very well maintained and clean with all amenities available.

Dear Gokuldas T. S., Thank you for your excellent rating and for sharing your experience. We are delighted to know that you found our property clean, comfortable, and well maintained. We are especially pleased that our Heartists made you and your family feel welcome and supported during your stay. It is wonderful to hear that their understanding, flexibility, and assistance with your check-in and belongings helped make your experience more comfortable. Your kind recognition means a great deal to us, and we will share your feedback with our teams. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you and your family back again soon. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre Dubai

Customer review rating 4.5/5

Shoeb A. Families - Confirmed reviews ALL

Our stay at Novotel was very comfortable. All the staff at Reception, Housekeeping, Tele-Operator and bellboys were extremely cooperative.

Dear Shoeb A., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay and found Novotel World Trade Centre Dubai convenient for attending events at the Dubai World Trade Centre. We especially appreciate your recognition of our heartist team. Your kind words will be shared with them as encouragement to continue providing attentive and cooperative service. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another enjoyable stay. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Ahmad M. A. F. Business - Confirmed reviews ALL

Was very comfortable and the staff was very professional and supportive

Dear Ahmad M., Thank you for your excellent rating and for sharing your wonderful feedback. We are delighted to know that you had a very comfortable stay and found our team professional, supportive, and attentive throughout your visit. Your kind words are a great encouragement to our team and inspire us to continue providing exceptional service and memorable experiences for our guests. We look forward to welcoming you back to Novotel World Trade Centre Dubai for another enjoyable stay. Kind regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Khalid A. S. Business - Confirmed reviews ALL

Everything is good

Dear Khalid A. S., Thank you for your excellent rating and for sharing your feedback. We are delighted to know that you had a comfortable stay and that everything met your expectations. Your satisfaction is our priority, and we truly appreciate your kind support. We look forward to welcoming you back to Novotel World Trade Centre Dubai for another pleasant and memorable stay. Kind regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Chitra S. B. Families - Confirmed reviews ALL

One of the biggest highlights was the location. The metro station was just a short walk away, making it super easy and convenient to commute across the city without worrying about traffic.The breakfast spread was absolutely awesome! There was a wide variety of fresh, delicious options every morning, catering to different tastes, and everything was kept hot and well-stocked. Overall, it was a smooth, comfortable experience with great food and unbeatable connectivity. We would definitely recommend this hotel and look forward to staying here again!

Dear Chitra S., Thank you for your excellent rating and for sharing such wonderful feedback. We are delighted to know that you enjoyed our convenient location near the metro station and found it easy to explore Dubai. We are especially pleased that you enjoyed our breakfast selection and appreciated the variety, freshness, and quality of the food. Your kind recommendation means a great deal to us and encourages our Heartists to continue delivering memorable experiences. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another comfortable and enjoyable stay. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 3.0/5

Ali U. S. Families - Confirmed reviews ALL

overall it was okay, location, parking service and in general hotel has all the amenities, however the reason i gave score 6 instead of 8 due to very dirty and moist floor carpet in the room. It doesn't reflect the hotel's name and 4star reputation to have room with a carpet have many stains on it with moist smell.

Dear Ali U., Thank you for sharing your feedback. We are pleased to know that you appreciated our convenient location, parking service, and available amenities. We are sorry to learn that the room carpet did not meet your expectations, and we apologize for any inconvenience caused. Your feedback will be shared with the relevant teams for review and appropriate follow-up. We truly value your comments, as they help us identify areas for improvement and enhance the guest experience. Thank you for choosing Novotel World Trade Centre Dubai. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Best regards, Trish Chirimuta Guest Relations and Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Adnan S. S. S. Families - Confirmed reviews ALL

At reception, the valet, the security guard all of them very helpful. Best part was they not only helped but with such great smile.

Dear Adnan S., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated the warm hospitality of our teams. It is especially rewarding to hear that their helpfulness and welcoming smiles made your experience memorable. We will gladly share your appreciation with the teams. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Saurabhkant S. S. G. Business - Confirmed reviews ALL

As a Cobby Williams guest, we had a wonderful one-night stay at Novotel. Special thanks to Kaleel and Deon for their excellent service, warm hospitality, and assistance. They made our stay comfortable and enjoyable. Highly appreciated

Dear Saurabhkant S. S. G., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you had a wonderful one-night stay at Novotel World Trade Centre Dubai and felt well cared for throughout your visit. We especially appreciate your recognition of our Heartists, Kaleel and Deon. It is wonderful to hear that their warm hospitality and attentive assistance made your stay comfortable and enjoyable. We will certainly share your kind compliments with them. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another memorable stay. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Ritika M. Business - Confirmed reviews ALL

I had a fantastic stay at this hotel! One of the highlights for me was how quick and smooth the check-in process was, even though I showed up a bit early. The staff were not only professional but also super welcoming and eager to help. My room was immaculate, with a lovely fresh scent

Dear Ritika M., Thank you for your excellent rating and for sharing your wonderful feedback. We are delighted to know that you had a fantastic stay and appreciated the smooth check-in process, warm hospitality, and professionalism of our Heartists. It is especially rewarding to hear that you were pleased with the cleanliness and freshness of your room. Your kind words are greatly appreciated and motivate us to continue providing comfortable and memorable experiences. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another exceptional stay. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Abdelhamid M. Business - Confirmed reviews ALL

I had a wonderful experience at Novotel, and I would especially like to commend Lala at the reception. She was incredibly accommodating, helpful, and warm throughout my stay. She welcomed me with a genuine smile and made me feel comfortable and well taken care of. She was attentive, professional, and always willing to assist with a positive attitude. Lala truly made my experience at Novotel even more pleasant. Thank you, Lala, for your excellent hospitality and wonderful service!

Dear Abdelhamid m., Thank you for your excellent rating and for sharing such heartfelt feedback. We are delighted to know that you felt comfortable and well cared for during your stay at Novotel. We especially appreciate your recognition of our Heartist, Lala. It is wonderful to hear that her warm welcome, genuine smile, and attentive service made your experience even more memorable. We will certainly share your kind compliments with her. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back for another comfortable and enjoyable stay. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Hamza P. M. P. Business - Confirmed reviews ALL

Very nice fornt office teamwork

Dear Hamza P. M. P., Thank you for your excellent rating and kind feedback. We are delighted to know that you were pleased with the teamwork and service provided by our Front Office Heartists. Your appreciation means a great deal to us and encourages us to continue delivering warm, professional, and attentive hospitality. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Nor A. B. H. Business - Confirmed reviews ALL

Location: perfect location to get into DWTC, and lots of restaurants, cafe shops, market’s around, super convenient Service: perfect service, everybody is super friendly, o wanna highlight KALEEL and TREVOR at the reception desk, professional and passionate. Rooms: nice place to stay, either for business or family time. Surely we will stay next time going to Dubai.

Dear Nor A. B. H., Thank you for your excellent rating and for sharing such wonderful feedback. We are delighted to know that you enjoyed our convenient location near the Dubai World Trade Centre, with easy access to nearby restaurants, cafés, and shops. We especially appreciate your recognition of our Heartists, Kaleel and Trevor. We are pleased to hear that their professionalism, enthusiasm, and friendly service made your stay even more enjoyable. We will certainly share your kind compliments with them. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back on your next visit to Dubai. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Ayman A. Business - Confirmed reviews ALL

Comfortable hotel

Dear Ayman A., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you found our hotel comfortable and enjoyed the quality of our food. Your appreciation is greatly valued and encourages our Heartists to continue providing warm hospitality and enjoyable dining experiences. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre Dubai

Customer review rating 5.0/5

Kateryna K. Business - Confirmed reviews ALL

Good

Dear Kateryna, Thank you for your excellent rating and positive feedback. We are delighted to know that you had a good experience with us. Your appreciation is greatly valued and encourages us to continue delivering excellent hospitality. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 4.5/5

Haroon M. Families - Confirmed reviews ALL

My family and I stayed at Novotel from 9th to 11th October, and we had a truly pleasant experience throughout our stay. We would like to express our sincere appreciation to the entire hotel team for their exceptional hospitality, friendliness, and professionalism. Every staff member we interacted with was welcoming, courteous, and always ready to assist. What impressed us most was the way the team promptly addressed any concerns or shortfalls we experienced, ensuring that our stay remained comfortable and enjoyable. The hotel's warm atmosphere, attentive service, and genuine care for guests made our family feel valued and at home. Such dedication to customer satisfaction is highly commendable and reflects the high standards maintained by the hotel. Thank you once again to the entire Novotel team for making our family trip memorable. We look forward to staying with you again and will gladly recommend your hotel to our friends and family. Warm regards, M. Haroon & Family Kuwait

Dear Mr. Haroon, Thank you for your excellent rating and for sharing such thoughtful feedback. We are delighted to know that you and your family enjoyed a pleasant stay and appreciated our convenient location, value for money, and warm hospitality. We sincerely appreciate your recognition of our Heartists’ professionalism, attentiveness, and commitment to addressing your concerns promptly. It is especially rewarding to know that our efforts helped make your family’s stay comfortable and memorable. Thank you for your kind recommendation and for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you and your family back on your next visit to Dubai. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Customer review rating 5.0/5

Mohammed A. Business - Confirmed reviews ALL

Good location

Dear Mohammed A., Thank you for your excellent rating and for sharing your feedback. We are delighted to know that you appreciated our hotel’s design and convenient location. Your positive feedback is greatly appreciated and encourages us to continue providing an enjoyable and comfortable experience for our guests. Thank you for choosing Novotel World Trade Centre Dubai. We look forward to welcoming you back again soon. Best regards, Trish Chirimuta Guest Relations & Quality Manager Novotel World Trade Centre

Other web-users rate our hotel

  • 1,065 reviews 9.5/10 Location
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  • 5,216 reviews 9.7/10 Service
  • 51 reviews 6.5/10 WiFi
  • 896 reviews 8.4/10 Cleanliness
  • 590 reviews 9.3/10 Vibe
  • 589 reviews 8.8/10 Breakfast
  • 78 reviews 8.9/10 Bar

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