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Novotel World Trade Centre Dubai Hotel 4 stars

Customer review rating 4.3/5 8,123 reviews

ALLSAFE approved hotel

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Novotel World Trade Centre Dubai
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+ 21 Services

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities (nearby) Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 12 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Mustaqbal Street
PO Box 9622
9622 dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Our restaurants and bars

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

BLUE BAR

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday Closed
  • Friday Closed
  • Saturday
  • Sunday

CHILL'S POOL BAR

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Menu (PDF)

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,123 reviews

TripAdvisor Rating 4.5/5

4,845 reviews

Enjoyable Family Stay

TripAdvisor rating 5.0/5

mohamedg247 12/09/2021 TripAdvisor review

Family had a warm reception and accorded the highest level of customer service. Close proximity of the hotel to key attraction centres was also a plus. The food and room service orders were also great with fast turnaround times.

TOP

Customer review rating 5.0/5

Filomena P. Couples - 09/09/2021 Confirmed reviews ALL

well location, good breakfast and a nice surprise with the cake of our wedding day. Every employees are to attention with the clients. Thanks everyone

Dear Filomena P., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location, our team's great hospitality especially and your breakfast experience. It is always inspiring to receive such positive feedback as this is what endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good

Customer review rating 3.5/5

Basma W. Business - 07/09/2021 Confirmed reviews ALL

Good

Dear Basma W., It was a pleasure to have you stay with us and we are delighted to know that your overall stay was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

well located

Customer review rating 4.5/5

Gerard Business - 06/09/2021 Confirmed reviews ALL

excellent amenities in the room. good meal service. lots of care. for customers

Dear Gerard, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were pleased with the hotel's convenient location, our team's great hospitality and your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

smooth

Customer review rating 5.0/5

Guest Solo - 04/09/2021 Confirmed reviews ALL

very well organized

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were pleased with the hotel's services and facilities. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Staff Comment

Customer review rating 3.5/5

Mohamed O. Friends - 30/08/2021 Confirmed reviews ALL

As per my first time to stay with Novotel trade center it was really good but not as Novotel Bustan Abu Dhabi and the reason for that the unpleasant experience with the staff specifically front desk with Ms. Rachell that I ask her to check in my friend and I gave her my phone to find the booking and I went to get her the ID for the guest but she left the counter and another staff replace her and take care of another guest adding to this the staff for the restaurant from the chef to the waitre & waitress like they’re pistoff . Excluding from the above Mr. Yasser & Mr. Atai that they provide real excellent service related to hotels hospitality . Except that everything and the stay was good and comfortable.

Dear Mohamed O., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre and for your patronage as a valued ALL Gold Member. We are glad to read that you were pleased with Yasser and Atai's great hospitality. Rest assured your valuable feedback regarding Rachel's services is well received and has been shared with the respective Department Head as this is not indicative to the standards we aspire we aspire to offer to our valued guests. Once again, thank you for sharing your comments and we hope your experience will not deter you from staying with us again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Centrally located and close to Metro and downtown

Customer review rating 4.0/5

Ajukumar Business - 30/08/2021 Confirmed reviews ALL

Room service Anju did fabulous job on housekeeping.

Dear Ajukumar, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location and Anju's great hospitality. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.0/5

Said B. Business - 29/08/2021 Confirmed reviews ALL

Basically the room services was very good and professional, however, the breakfast need to be organized in better way than what they have now.

Dear Said B., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the room services and rest assured that your comment regarding the breakfast is well received and has been shared with the respective team in our efforts to better improve our overall services. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 1.0/5

Anonymous Solo - 27/08/2021 Confirmed reviews ALL

A.C wasn't cold,

Dear Valued Guest, We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us in our effort to better improve on our overall services. We have briefed our Engineering Team to rectify the Air Condition issues encountered by you and to ensure this remains an isolated incident.Rest assured your valuable feedback is well received. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Generally Good

Customer review rating 4.0/5

Anonymous Families - 24/08/2021 Confirmed reviews ALL

It's really nice. The location is good, it's about 7 minutes walking from the metro station and it's close to the city center. The hotel staff is friendly and helpful. The only thing is they don't allow taking breakfast to the room!

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with our team's great hospitality and the hotel's convenient location. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

pleasant

Customer review rating 4.5/5

Marta Families - 24/08/2021 Confirmed reviews ALL

Everything was ok. Good value for the money!

Dear Marta, It was a pleasure to have you stay with us and we are delighted to know that your overall stay was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Happy to stay at Novotel WTC Dubai

Customer review rating 4.5/5

Dimas P. Families - 18/08/2021 Confirmed reviews ALL

as always satisfied stay at Novotel WTC Dubai, kindly and friendly front office ( Ms. Stefani) and all the staff

Dear Dimas P., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with Stephani's great hospitality as well as the whole team. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very pleasant stay

Customer review rating 5.0/5

Kristina Families - 17/08/2021 Confirmed reviews ALL

Very pleasant stay, as always. Stephanie at Front Desk keeps providing greatest level of hospitality. Many many thanks for everything and perfect handling of my requests. Very appreciated.

Dear Kristina, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with our team's great hospitality especially that of Stephanie and your overall experience. It is always inspiring to receive such positive feedback as this is what endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Will do it again

Customer review rating 4.0/5

Issam Families - 16/08/2021 Confirmed reviews ALL

It was fun, affordable stay in middle of Dubai.

Dear Issam, It was a pleasure to have you stay with us and we are delighted to know that your overall stay was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay, convenient location.

Customer review rating 4.0/5

August 2. Solo - 13/08/2021 Confirmed reviews ALL

It was a good stay, have no complaints. Check in was a bit long, but i guess it is not the fault of the hotel, but the booking provider. Heard the bar is very good, but i wouldn't be let in without the vaccination pass. Well, i guess these are the times we live in and it is a necessary precaution. One annoying thing was that TV with some creepy guy would switch on every time i came in, and would ominously tell me that i would die like in two seconds if i don't buy insurance or smth. I mean, the TV was quite informative on my arrival, but then this guy greeting me every evening became quite disturbing so i disconnected him altogether. Apart from that - a lovely stay. and a gorgeous view. Can't say anything about the pool - didn't use.

Dear Valued Guest, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We are glad to read that your overall stay was to your satisfaction. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Best location and service

Customer review rating 5.0/5

Fadi C. Business - 12/08/2021 Confirmed reviews ALL

Well served

Dear Fadi C., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location and our team's great services. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Love it

Customer review rating 5.0/5

R. Couples - 12/08/2021 Confirmed reviews ALL

Its was so nice place I recommend this place to my family and friends!!

Dear R., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 5.0/5

Nahla W. Families - 11/08/2021 Confirmed reviews ALL

It was a good days we spent The staff are very good

Dear Nahla w., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with our team's great hospitality and your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great Stay at Novotel, WTC Dubai

TripAdvisor rating 4.0/5

mohamedg247 Business - 13/04/2021 TripAdvisor review

Memorable stay at Novotel. I was particularly impressed with the high level of customer service and ALLSAFE health and safety policy all over the hotel. It was also close proximity to my meeting locations, an additional advantage staying at NOVOTEL WTC Dubai!

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Novotel **** Hotel - a never seen unprofessionalism - just forget it!

TripAdvisor rating 1.0/5

christophe_spring Business - 01/03/2021 TripAdvisor review

I had cancelled my hotel on time - was charged despite confirmation. I had to intervene five times until I received the credit... and this without any apology - I have never experienced such unprofessionalism in the last 30 years.

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations and on behalf of the Hotel Team, we would like to apologize for any inconvenience that was caused. The services we provide play an essential role in making our guests’ visit memorable and although it is not pleasant to hear that we did not meet your expectations, it is vital for us to receive your feedback as it helps us identify areas requiring immediate improvement. Rest assured your comments are well noted and have been addressed with the management team to ensure that measures will be taken to improve our overall services in order to better meet our guest satisfaction. We hope that you will give us the opportunity to better serve you in your future at Novotel World Trade Centre. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

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