Novotel World Trade Centre Dubai

Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.4/5 1,029 reviews

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Description

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

  • By plane

    DUBAI AIRPORT INT. At 6km / 3 miles

  • By car

    SHEIKH ZAYED ROAD At 0km / 0 miles

GPS:25.221171, 55.288519

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,029 reviews

TripAdvisor Rating  4.5/5  4,949 reviews

Excellent. Both location and the hospitality

Customer review rating 5.0/5

Charles O. Business - Confirmed reviews ALL

The experience was excellent overall. The only hitch was a delay of two hours to be checked in. Was told to wait for an hour since I arrived early but this extended to two hours until I asked the reception is when I was checked in. Improvement to nwede here.

Dear Charles O., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with the hotel's convenient location and our team's great hospitality. Rest assured your comment regarding your check in experience is well received and has been shared with the respective team, in our efforts to better improve our overall services. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Friendly and cooperative staff

Customer review rating 4.5/5

Amine Families - Confirmed reviews ALL

The main thing about this hotel is the friendliness and cooperation of the staff. They genuinely like to help and provide you with the best possibilities to make your stay better. Special thanks to the ladies at the reception.

Dear Amine, It is a great pleasure to receive your positive comments following your stay with us at the Novotel World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are happy to read that you were pleased with your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location

Customer review rating 2.5/5

Naomi T. Business - Confirmed reviews ALL

experience was average, if one wants to use a normal TAXI, the hotel does not offer assistance to get a normal TAXI. I didnt find the staff helpful, i have hard better stay in other Hotels.

Dear Naomi T., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We very much appreciate your constructive comments following your stay with us and we understand your stay has not fully met your expectations. We would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Stay Safe! Sincerely yours, Maggie - Jing Ma Director Of Operations Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Disappointed with Food

Customer review rating 2.5/5

Atul Business - Confirmed reviews ALL

Disappointing to see same food every day at the breakfast. There were no variety.

Dear Atul, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We very much appreciate your constructive comments following your stay with us and we understand your stay has not fully met your expectations. We would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the respective team in our effort to better improve our services for our valued guests. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you again in the future. Stay Safe! Sincerely yours, Maggie - Jing Ma Director Of Operations Novotel & Ibis World Trade Centre Dubai and Ibis One Central

very good

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

My room was very clen

Dear Valued Guest, Thank you for taking the time to share your feedback following your stay with us. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

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