Novotel World Trade Centre Dubai Hotel 4 stars

Customer review rating 4.3/5 7,712 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel World Trade Centre Dubai
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Ski rack facilities (Nearby)Paying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Mustaqbal Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Superior Room with One Double-Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with Two Single-Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Family Room with One Double-Size Bed and Sofa Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with Two Single-Size Beds and Sofa Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with One Queen-Size Bed and Sofa Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Rooms

Our restaurants and bars

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE BAR

Non contractual photo

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHILL'S POOL BAR

Non contractual photo

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 834

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

7,712 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,609 reviews

Awesome Hotel

Customer review rating 4.3/5

Mazhar K. Couples - 18/10/2020 Confirmed reviews ALL

Amazing hotel and very helpful staff special thanks to Ms Rochelle who assisted upon check in. room was clean and disinfected. sure, I will come back and stay.

Dear Mazhar K., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.3/5

Neah Solo - 11/10/2020 Confirmed reviews ALL

It was a very comfortable, good stay

Dear Neha, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Useful to be close to the metro

Customer review rating 4.3/5

Mark S. Business - 09/10/2020 Confirmed reviews ALL

Decent hotel, clean rooms. Not enough staff on reception in the evenings, bar needs a thorough clean.

Dear Mark S, We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and your valuable feedback has been shared with the respective Teams so that they are aware of the areas that we may improve to further enhance our guests' experience. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Pleasure Stay at Novotel WTC

Customer review rating 4.3/5

Kamran Z. Couples - 05/10/2020 Confirmed reviews ALL

Dear Team, i would like to say special thanks to novotel World Trade centre team to make our stay Remarkable. Special thanks to Mr. Sudharshan Front Office Manager, Ms Stephnie, Mr Abdul Rehman, Mr Abid, Mr Haseeb & non other than Mr. Tharka Bahadur from Valet Parking Team.

Dear Kamran Z., It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that our team's great hospitality was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.3/5

Ameer W. Families - 21/09/2020 Confirmed reviews ALL

The staff are very helpful the location is great

Dear Ameer W., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay, the hotel's location and the great services of our team. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great, but needs improvement

Customer review rating 4.3/5

Ahmed Solo - 18/09/2020 Confirmed reviews ALL

The hotel is well located in Dubai, close to the World Trade Centre towers and exhibition centre. Overall, the hotel was great ( What you expect from a 4 stars hotel ) and didn’t face any problems whatsoever. My only comment is about the overall vibe. The hotel has a very depressing reception especially at night times but other than that, it’s a perfect place to stay. Definitely, this won’t be my last time staying with you guys.

Dear Ahmed, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay. Rest assured your feedback regarding the reception vibe is well received and has been shared with the respective Head of Department for immediate attention. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.3/5

Anonymous Solo - 16/09/2020 Confirmed reviews ALL

Top notch service! Very friendly and helpful staff.

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 4.3/5

Anonymous Friends - 13/09/2020 Confirmed reviews ALL

Perfect location. Close proximity to the airport and Dubai mall. Friendly staff and room service. The hotel is very flexible with booking areangements.

Dear Valued Guest, It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that our team's great hospitality, the hotel's convenient location and it's proximity to the metro station was to your satisfaction. It is always inspiring to received such positive feedback from a satisfied guest. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very bad

Customer review rating 4.3/5

Mohamed H. Families - 12/09/2020 Confirmed reviews ALL

At the beginning i checked in a room with the worst smell i have ever seen, u can smell once u open the door, even the telephone was not working to call The reception to change the room

Dear Mohamed H., Thank you for taking the time to inform us about your experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared with the team your comments on certain aspects of your stay for their immediate action. Rest assured this is not indicative to the standards we aspire to offer to our valued guests. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.3/5

Anonymous Business - 12/09/2020 Confirmed reviews ALL

I used to be a regular customer and liked a lot the hotel, very convenient and good location, but seems the reopening have not been well prepared, safe not working, no water to drink (not even in minibar), previously used shampoo and gel left in the room...did not feel safe not that the room was cleaned correctly, also very surprised by the fact that I was not allowed to self park and had to pay 20 aed for valet....I will hope that it was a glimpse of recent reopening and I am willing to give it another try

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel World Trade Centre Dubai and for your patronage as a valued ALL Live Limitless Gold Member. We very much appreciate your constructive comments following your stay with us and please accept our sincerest apologies for any inconveniences we may have caused you. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Our guest observation is essential to us and your valuable feedback has been shared with the Team so that they are aware of the areas requiring immediate attention. Please rest assured that we have taken the appropriate measures to address the problem and prevent any future occurrence. Once again, thank you for sharing your comments and and it is our hope that you will give us the opportunity to better serve you in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.3/5

Mohamed I. Families - 09/09/2020 Confirmed reviews ALL

The hotel experience was good. The rooms felt extremely clean and fresh. The swimming pool was fantastic and the staff were mostly friendly. I think having some shade at the pool would have been nice; and if there’s an option for free parking, it’d be great. Either free valet or self parking please.

Dear Mohamed I., Thank you for choosing Novotel World Trade Centre as your hotel of choice during your recent stay. We are delighted to learn that you were pleased with the cleanliness of the rooms, your swimming pool experience and the great hospitality of our team. We always strive to meet our guest's expectations and we cannot be happier to know that we have met your expectations. Rest assured your comment regarding the parking is well received and has been shared with the management. We look forward to the opportunity of welcoming you again soon at the Novotel World Trade Centre. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Warm welcoming front desk

Customer review rating 4.3/5

Kristina Solo - 31/08/2020 Confirmed reviews ALL

Despite few hiccups upon arrival (new charges for parking disappointed, required room was not ready regardless of online check-in done, towels are not given at the pool), the way arrival was handled and all issues sorted was extremely pleasant and professional. Receptionist Kateleen is someone to thank. Outstanding hospitality, a true HEARTIST)

Dear Kristina, Thank you for taking the time to share your review regarding your experience with us. Referring to your comments on certain aspects of your stay, please accept our sincerest apologies for any inconveniences we may have caused and we are delighted to know that Katleen's great hospitality was to your satisfaction. We look forward to welcoming you back again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.3/5

Christopher S. Business - 07/04/2020 Confirmed reviews ALL

This visit was never confirmed by the hotel and was cancelled due to COVID-19. I respectfully request that any fees are reimbursed as soon as possible.

Another Good Stay

Customer review rating 4.3/5

Anonymous Business - 27/03/2020 Confirmed reviews ALL

I use this hotel when staying in Dubai for short stopovers, good location between new and old Dubai. Staff are always friendly and welcoming, the room clean and comfortable.

Dear Valued Guest, Thank you for choosing Novotel World Trade Centre as your hotel of choice during your recent stay and for your continuous patronage as our valued Accor Live Limitless Silver Member. We are delighted to learn that you were pleased with your visit especially with the great hospitality of our team members, your satisfaction with your room experience and that you found the location of the hotel to an advantage. We always strive to meet our guest's expectations and we cannot be happier to know that we have met yours. We look forward to the opportunity of welcoming you again soon at the Novotel World Trade Centre. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located and amazing stay

Customer review rating 4.3/5

Farhan Z. Families - 23/03/2020 Confirmed reviews ALL

It was my short stay I really enjoyed it staff was so helpful receptionist Stephanie and sameh so friendly and Joan from restaurant was so kind I will recommend to my friends and family. Great service keep it up

Dear Farhan Z., It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that Joan and Stephanie's great hospitality was to your satisfaction. It is always inspiring to received such positive feedback from a satisfied guest. We thank you for the recommendation and we look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great stay!

Customer review rating 4.3/5

Nica Couples - 21/03/2020 Confirmed reviews ALL

It was comfortable and relaxing. Worth it.

Dear Nica, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience with us. We are delighted to know that you were pleased with your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Bien situé

Customer review rating 4.3/5

B. Business - 18/03/2020 Confirmed reviews ALL

The hotel is good and the food very good like every Novotel I have stayed from Singapore to China. BUT I FELT CHEATED THIS TIME IN DUBAI. YOUR HOTEL IS STILL HOLDING MY MONEY

Dear B., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. Referring to your feedback regarding your funds, after further investigations, please be advised that there was no extra amount deducted. The funds in question were the incidental deposit and the pre-authorization charge, as this is a standard procedure upon check in. Should you require any further clarifications, please do not hesitate to contact us. We would like to assure you that anything brought to our notice is treated with utmost care and attention it deserves. Sincerely yours, Mohsin Yaqoob Hotel Manager

Both

Customer review rating 4.3/5

Tony N. Business - 17/03/2020 Confirmed reviews ALL

Staff and stay is excellent

Dear Tony N., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay and the great services of our team. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located & excellent stay

Customer review rating 4.3/5

Mohamed E. Business - 14/03/2020 Confirmed reviews ALL

Perfect location, clean& modern rooms , very high recommended.

Dear Mohamed E., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's convenient location and cleanliness was to your satisfaction. Providing our guests with the best hospitality and services has always been our mission. Thank you for the recommendation and we look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located and good stay

Customer review rating 4.3/5

Anonymous Families - 14/03/2020 Confirmed reviews ALL

Very good reception and well cleaned room

Dear Valued Guest, It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

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