Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.8/5 1,225 reviews

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Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

Our accommodation(s)

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

GPS:25.221171, 55.288519

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,225 reviews

TripAdvisor Rating  4.5/5  5,226 reviews

Certificate of excellence 2023

Business trip for Mid East Energy Expo

TripAdvisor rating 5.0/5

821richard Business - TripAdvisor review

Arrived on overnight flight and managed to check in early, which was great start to the stay. Breakfast was convenient and efficient, the staff were helpful and cheerful especially Nan who managed to get the perfect coffee to start the day.

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Comfortable rooms, efficient and friendly front desk service, good location

Dear Valued Guest, Thank you for sharing your positive experience with us! We are delighted that you enjoyed our comfortable rooms, efficient front desk service, and convenient location. We look forward to welcoming you back soon. Best regards, Dynne Binua - Director of Rooms

Good location and good stay also comfortable

Customer review rating 5.0/5

Assad J. Business - Confirmed reviews ALL

Ian always prefer Novotel for good hospitality , nice staff, clean hotel and comfortable

Dear Assad J., Thank you for choosing Novotel World Trade Centre Dubai and for sharing your positive feedback. We are delighted to hear that you enjoyed our good hospitality, nice staff, and comfortable stay. Looking forward to welcoming you back soon. Warm regards, Dynne Binua - Director of Rooms

Horrible service by manager Mohamed

Customer review rating 0.5/5

Elizabeth F. M. Families - Confirmed reviews ALL

This hotel only has the location going on for Dubai. However the rooms are dated, the rugs are old and stained. So as the sheets and towels. Even though it is clean. Reception on check in was good. But on check out we had an issue with our suitcases that was roughly handled by the egyptian Manager Mohamed. He was so on a power trip and humiliated me when trying to collect my suitcases that a family member had put under the reception desk after checking out. I was not allowed access to them even though I was proving my room and other 2 were linked in our bookings and I had my ID with me. He never showed any sensible care to help or assist me. He turned his head and left. This happened because I returned a rental car earlier in the morning and when I came back my family checked out already and kindly left my suitcases in the reception locker. unfortunately THIS INCIDENT caused me to Lose my flight because I wasted so much time on this. I sincerely do not recommend this chain to anyone if they do not train their staff properly. I will be issuing a claim and reviewing on Google. This manager treated me like I worked there as a cleaner and he was stepping on me clearly. Hilarious in Dubai they have staff like this! Definitely left an impression and not good at all.

Well located, best value for money and guest interests always a priority by the staff.

Customer review rating 5.0/5

Liew S. Families - Confirmed reviews ALL

Although this is our first trip to Dubai, we are seasoned independent travellers as a family...and frequently stayed in 3 to 4 stars rated hotel and use public transport. We booked the hotel after some simple research and our stay here far exceeded our expectations and stays in other hotels. The hotel's superior features are: 1. It has very good location between the airport and just 3 stops away from the central of Dubai (Burj Khalifa/Dubai Mall). It is only about 5 minutes walk from the World Trade Centre station and, is also on the same side of the Dubai Metro line, meaning that we did not need to cross the 14 lanes (I think) major road on the other side where some of the major hotels are located. 2. We arrived into Dubai (after a long flight from Europe) before check in time and the hotel was gracious to allow us an early check in. Thank you Novotel. 3. There is free bus services (at designated time) from the hotel to some of the popular shopping areas. 4. Room is very clean and there is Free coffee which can be requested to be delivered to the room...anytime. 5. The hotel has a triple bed per room option. So, our family of 3 adults did not have to book 2 rooms (unlike most other hotels). The rates for the triple were also very competitive. So, if your travel characteristics are somewhat similar to our, we highly recommend Novotel World Trade Centre, Dubai Liew

Dear Liew S., Thank you for taking the time to share your positive feedback regarding your recent stay at Novotel World Trade Centre Dubai. We are thrilled to learn that you found our hotel to be well located and excellent value for money. Ensuring the satisfaction of our guests is at the forefront of our service commitment. We are pleased that you enjoyed the convenient location near the airport and Dubai Metro station, facilitating your exploration of the city. Additionally, we are glad that you appreciated amenities such as the early check-in option, complimentary bus services to shopping areas, cleanliness of the rooms, and the availability of free coffee delivery to your room. Providing a comfortable and convenient experience for our guests is our top priority, and we are grateful for your recommendation. We eagerly anticipate the opportunity to welcome you and your family back on your next trip to Dubai. Warm regards, Dynne Binua Director of Rooms

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Other web-users rate our hotel

  • 618 reviews 9.1/10 Location
  • 929 reviews 8.1/10 Room
  • 1,949 reviews 9.4/10 Service
  • 20 reviews 6.7/10 WiFi
  • 494 reviews 8.7/10 Cleanliness
  • 333 reviews 8.1/10 Breakfast
  • 224 reviews 6/10 Comfort
  • 150 reviews 8.9/10 Vibe

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