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ibis World Trade Centre Dubai Hotel 2 stars

Customer review rating 4.1/5 3,351 reviews

ALLSAFE approved hotel

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ibis World Trade Centre Dubai
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+ 9 Services

Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Leisure and activities
  • Pool (nearby)
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service available Paying

Hotel location

ibis World Trade Centre Dubai

P O Box 9544
Sheikh Zayed Road
PO Box 9544
9544 dubai
united arab emirates

Tel: +97143324444

Fax: (+971)4/3311220

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT At 9.1km / 5.65 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.223522, 55.284389

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

CUBO RESTAURANT

Type of cuisine: Italian

Fresh Italian pasta and homestyle cuisine is the specialty of Cubo Pasta Restaurant. Offering a range of al a carte options, including a live cooking counter. Cubo promises tasty Italian cuisine at great value for money with friendly service.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

CHIANTI'S BAR

Visit Chianti wine bar for an aperitif or after dinner drink. Sample from a selection of Italian and New World Wines accompanied with Antipasti and Spuntini platters available from the bar.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday Closed
  • Friday Closed
  • Saturday -
  • Sunday -

Our guest reviews for
ibis World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,351 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,573 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 5.0/5

Shameem Friends - 22/07/2021 Confirmed reviews ALL

It was really awesome and wifi is getting better but need to improve more .

Dear Shemeem, Thank you for taking the time to share your experience with us. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comment regarding the WiFi is well noted and has been shared with the respective team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located and Nice staff

Customer review rating 3.5/5

Anonymous Couples - 20/07/2021 Confirmed reviews ALL

Colleague were polite

Dear Valued Guest, Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. It is always inspiring to receive a positive feedback from a satisfied guest. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Excellent service

Customer review rating 4.5/5

Bidemi Business - 17/07/2021 Confirmed reviews ALL

Reception was super helpful with check in. Covid protocol was followed without stress. Environment was quiet and calm.

Dear Bidemi, We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that we were able to make your stay an overall great experience. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Clean and quiet place

Customer review rating 3.5/5

Leonard M. R. Business - 15/07/2021 Confirmed reviews ALL

GOOD

Dear Leonard Mawenzi R., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with the hotel's cleanliness. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very good

Customer review rating 5.0/5

Jithin V. Couples - 13/07/2021 Confirmed reviews ALL

I had a good experience ...very good service ..specially the reception lady was very helpful...

Dear Jithin v., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with the hotel's convenient location and your overall stay. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Terrible stay

Customer review rating 1.5/5

Shawal Business - 13/07/2021 Confirmed reviews ALL

No good , terrible services and rooms are very poor

Dear Shawal, Thank you for taking the time to complete our online guest questionnaire regarding your experience at ibis World Trade Centre Dubai. We very much appreciate your constructive feedback following your stay with us. Rest assured that your comment is well received and has been shared with the team to enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Everything was great

Customer review rating 5.0/5

Mahmoud A. I. Solo - 12/07/2021 Confirmed reviews ALL

Very good

Dear Mahmoud Abbas I., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that we were able to make your stay an overall great experience. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Wise & Nice Staying Choice

Customer review rating 5.0/5

Mehdi K. N. Business - 11/07/2021 Confirmed reviews ALL

pleasant stay, fantastic location, easy access by public transportation

Dear Mehdi Kh. N, We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share with us your positive feedback. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 1.0/5

Asd Business - 09/07/2021 Confirmed reviews ALL

AC is very bad No room service

Dear ASD, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the respective team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great stay.

Customer review rating 4.5/5

Artem S. Business - 05/07/2021 Confirmed reviews ALL

I was very happy to stay at ibis dubai. it was right next to wtc and my visiting dental exbition was seamless. reception was super freidnly and helpfull, without being overcaring and anoyying. especially a lady Rozma was super professional, quick and poliute. really, thanks to her i woud love to come back. breakfast was delicious. i loved everythihg. i was dissapointed bcz i smoe how wanst able to book the room with breakfast, but i think it was just my mistake. the only thing wich really sucled was totally lousy wifi. it would have been acceptable 10 years ago, but nowadays, wifie is an aboslute must. please work on it! rooms were clean, everything was good, except wifie conection.

Dear Artem S., Thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. We are glad to read that you were happy with your overall stay with us. We do value your comments regarding the WiFi and rest assured that we have shared this with the respective team, in our effort to better improve our services. We hope to have the opportunity to better serve you in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Not Quiet room

Customer review rating 3.0/5

Auday Business - 01/07/2021 Confirmed reviews ALL

Rooms has no sound proof feature, Unfortunately the room was not quiet enough to sleep, noisy truck cars from the back Courtyard early morning broke my day

Dear Auday, Thank you for taking the time to answer our online guest questionnaire. We very much appreciate your constructive feedback regarding your recent stay and please accept our sincerest apologies for any inconveniences that may have been caused during your stay. We hope that we will have the opportunity to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Last time for me in Ibis trade center

Customer review rating 1.5/5

Ahmad S. Business - 30/06/2021 Confirmed reviews ALL

I have very bad experiences Not from staff Not from facility But it is from the decision that not to provide parking in WTC & just give parking near the ibis -1 Since years ( i mean long years ) yes I participate in medical exhibitions I use to stay in Ibis hotel it is convenient for me Easy in / out to the exhibition and my car is Upstairs in WTC parking (provided from ibis) I always take my visitors to have meeting outside or dinner or something else , we drive my car .. I shocked this year the front disk tell me No more parking upstairs and you should talk the parking in basement 2 downstairs of Ibis 1 ???? If I know before booking , believe me I will not book I will choose Novotel or even Ibis -1 itself ? That was really hard for me specially I do the booking since 5 months earlier?

Dear Ahmad S., Thank you for taking the time to share your experience with us. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the management team in our effort to better improve on our facilities. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Poor Stay.

Customer review rating 1.5/5

Vinish B. Business - 27/06/2021 Confirmed reviews ALL

It was such a poor place to stay , I may not consider to come again. A good hotel with very very poor parking space. No valet parking. No one to assist for luggage.

Dear Vinish B., Thank you for taking the time to inform us of your recent experience at Ibis World Trade Centre. On behalf of the hotel team, please accept our sincerest apologies for any inconveniences we may have caused you. Your feedback is very important to us as we strive to provide a superior service experience for every guest. Referring to your comment concerning the bell desk service, valet service and parking, we would like to kindly inform you that Ibis World Trade Centre is an economy hotel where some of the services and offerings are limited in comparison to 4 and 5 star hotels, based on the brand concept of Ibis Hotels worldwide. Rest assured that your comments have been well noted and shared with the team. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located, good stay, good breakfast

Customer review rating 4.5/5

Chris Business - 27/06/2021 Confirmed reviews ALL

Best choice for participation to Medlab, Arab Health

Dear Chris, We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with the hotel's convenient location and the breakfast. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well location

Customer review rating 5.0/5

Usama S. Solo - 27/06/2021 Confirmed reviews ALL

Its very nice and the room very clean and the staff wandiful

Dear Usama S., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that we were able to make your stay an overall great experience. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good just for Sleeping

TripAdvisor rating 3.0/5

mrubinger Business - 23/02/2021 TripAdvisor review

Its a hotel to get in the room when you are very tired. we gort 3 rooms all of them had leaking in the shower box. You finish the shower with more wather out then inside the box. My refrigerator took 3 days for change for malfunction. I have to thank Srivatsa that was the one who solved all these problens for us. Also the brakfast is outside the hotel. .half a mie far away.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the entire team as this will serve as an encouragement to him to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

The Hotel Needs Renovation and the rooms needs u[grading in terms of its equipment TV and so.

TripAdvisor rating 3.0/5

Kwazani Business - 15/02/2021 TripAdvisor review

Great Location but Old Furniture. The Location of the Hotel is so good. However, the Furniture, the rooms, and the outdoors need full renovation. Going for breakfast in the other Ibis Hotel was not comfortable. Also, the housekeeping was not as expected. I had to buy water in one of the night because the never respond to my request of bringing water to the room, as I did not find any in that night.

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Not the IBIS standards

TripAdvisor rating 3.0/5

mounir_khoury Business - 09/01/2021 TripAdvisor review

You can kiss the All Safe slogan good Bye when simple cleanliness and hygiene norms are not respected. Bath tub walls are not clean, old hair on it. the smell in room was not pleasant, i couldn't change because of Covid restrictions i am following. i did the online check-in as it was predicted to arrive very late to check in and i presumed finding my room keys ready, instead i had to make the check in again ! i booked a bed and breakfast, only to know the following day that their all-day dining is closed and i had to take a 5 minutes walk to a nearby Ibis premise to have my breakfast and that kept me hesitating since my PureHealth Covid test results wasn't out yet and i was not clear to move out of my location, so i couldn't have my breakfast the first day ( 2 nights stay) ! only the second morning when my test results tuned out negative i took the hassle to walk for my breakfast. they've could simply mentioned that breakfast is not available and not charge me for it. finally, the internet Wifi was sooooooo bad ( not acceptable for a business type hotel) and i was using the nearby convention hall ( world trade center) wifi free connection ( very low because of distance) to do my work while staying at the hotel. Very Bad experience especially that i had to be confined until my Airport covid results were out.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Horrible stay in heart of Dubai

TripAdvisor rating 2.0/5

A3064SHabdullahk Couples - 05/01/2021 TripAdvisor review

Room needs immediate cleaning and sanitation. No idea how the All Safe sticker has been provided to this hotel with such disgusting rugs and dirty walls. There is no way the rooms are being monitored for cleanliness (proof of pictures attached) Unbelievably unhygienic. Would not recommend. The rug under the bed was stained and very dirty (room 331). Hotel should be ashamed, if you’re not ready to reopen the hotel in pandemic, then don’t open it! Totally overpaid for my stay during NYE. Did not expect this compared to the standards I am used to with other Accor properties. Additional negative: - fridge in room not working as the electricity cable has issues with the outlet and could hear the static noise (switched it off to avoid an issue) - no parking on site. You have to park at the Ibis one central across the street and come walking (let’s not start about the parking at the other ibis, it’s a nightmare to park there. Absolutely no signs/directions where to park so you’re closer to the ibis one central elevators) - kettle was so dirty when I opened it like someone had literally boiled puke. Should have taken a picture before I gave to housekeeping who was similarly shocked by how disgusting it was inside. Immediately replaced it (she told me that Ibis had reopened the night or two nights ago and they didn’t have enough time to clean all the rooms; what are the chances you wanted to open the hotel in any way or form just to have a full booking during NYE?) really disappointed - asked room service only to replace coffee powder the next morning and change the mugs. Came back to find the same used mugs and the used coffee bags were still on the table with some new ones “thrown” on the side. I mean c’mon, I am almost certain you can do better even for a budget hotel. Budget doesn’t mean quality must be bad. Positive: - Great location in heart of dubai - Free parking at the other nicer-looking Ibis across the street - Free wifi

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Less than expected

TripAdvisor rating 2.0/5

ahmed_saidawi 03/01/2021 TripAdvisor review

Stayed for few nights, expected a limited features as this is a budget hotel, however; many things seemed to be even less than a budget hotel. On arrival water wasn't warm enough, next night was fine. TV model and size seems to be from old ages. Room housekeeping services 3/5. Reception service (3.5/5). Parking facility is (0.5/5), its better not to give parking rather than the provided option of parking in a nearby facility where you have to walk 5 mins back and forth. (After NYE I came back around 5am, and was stuck in the basement of this facility looking for an exit because its Friday and doors are lock, I had to walk out from the vehicles entrance route). Room cleanliness (3/5), Room facilities (1/5).

Dear Valued Guest, Thank you for taking the time to share your experience with us. We understand that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We appreciate your comments concerning your stay and we would like to inform you that anything brought to our notice, is treated with the care and attention it deserves. Rest assured that your comments are well noted and have been shared with the management team as this is not indicative to the standards we aspire to offer to our valued guests. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

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