ibis World Trade Centre Dubai Hotel 2 stars

Customer review rating 4.1/5 3,218 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis World Trade Centre Dubai
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+ 16 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Pool (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • Conventions hotel
  • Copy/print service availablePaying

Hotel location

ibis World Trade Centre Dubai

P O Box 9544
Sheikh Zayed Road
PO Box 9544
9544
dubai
united arab emirates

Tel: +97143324444

Fax: (+971)4/3311220

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT At 9.1km / 5.65 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.223522, 55.284389

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with One Double-Size Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard Room with Two Single-Size Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Rooms

Our restaurants and bars

CUBO RESTAURANT

Type of cuisine: Italian

Fresh Italian pasta and homestyle cuisine is the specialty of Cubo Pasta Restaurant. Offering a range of al a carte options, including a live cooking counter. Cubo promises tasty Italian cuisine at great value for money with friendly service.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHIANTI'S BAR

Non contractual photo

Visit Chianti wine bar for an aperitif or after dinner drink. Sample from a selection of Italian and New World Wines accompanied with Antipasti and Spuntini platters available from the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,218 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,521 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located but poor quality

Customer review rating 4.1/5

Mistab Business - 11/01/2021 Confirmed reviews ALL

Rate was good, but bad smell in corridor and room. No BBC channel, and TV kept getting black every 2 mins. Shower was very weak I usually stay in Ibis one central but had to stay here because it was fully booked

Not the IBIS standards

TripAdvisor rating 4.0/5

mounir_khoury Business - 09/01/2021 TripAdvisor review

You can kiss the All Safe slogan good Bye when simple cleanliness and hygiene norms are not respected. Bath tub walls are not clean, old hair on it. the smell in room was not pleasant, i couldn't change because of Covid restrictions i am following. i did the online check-in as it was predicted to arrive very late to check in and i presumed finding my room keys ready, instead i had to make the check in again ! i booked a bed and breakfast, only to know the following day that their all-day dining is closed and i had to take a 5 minutes walk to a nearby Ibis premise to have my breakfast and that kept me hesitating since my PureHealth Covid test results wasn't out yet and i was not clear to move out of my location, so i couldn't have my breakfast the first day ( 2 nights stay) ! only the second morning when my test results tuned out negative i took the hassle to walk for my breakfast. they've could simply mentioned that breakfast is not available and not charge me for it. finally, the internet Wifi was sooooooo bad ( not acceptable for a business type hotel) and i was using the nearby convention hall ( world trade center) wifi free connection ( very low because of distance) to do my work while staying at the hotel. Very Bad experience especially that i had to be confined until my Airport covid results were out.

Horrible stay in heart of Dubai

TripAdvisor rating 4.0/5

A3064SHabdullahk Couples - 05/01/2021 TripAdvisor review

Room needs immediate cleaning and sanitation. No idea how the All Safe sticker has been provided to this hotel with such disgusting rugs and dirty walls. There is no way the rooms are being monitored for cleanliness (proof of pictures attached) Unbelievably unhygienic. Would not recommend. The rug under the bed was stained and very dirty (room 331). Hotel should be ashamed, if you’re not ready to reopen the hotel in pandemic, then don’t open it! Totally overpaid for my stay during NYE. Did not expect this compared to the standards I am used to with other Accor properties. Additional negative: - fridge in room not working as the electricity cable has issues with the outlet and could hear the static noise (switched it off to avoid an issue) - no parking on site. You have to park at the Ibis one central across the street and come walking (let’s not start about the parking at the other ibis, it’s a nightmare to park there. Absolutely no signs/directions where to park so you’re closer to the ibis one central elevators) - kettle was so dirty when I opened it like someone had literally boiled puke. Should have taken a picture before I gave to housekeeping who was similarly shocked by how disgusting it was inside. Immediately replaced it (she told me that Ibis had reopened the night or two nights ago and they didn’t have enough time to clean all the rooms; what are the chances you wanted to open the hotel in any way or form just to have a full booking during NYE?) really disappointed - asked room service only to replace coffee powder the next morning and change the mugs. Came back to find the same used mugs and the used coffee bags were still on the table with some new ones “thrown” on the side. I mean c’mon, I am almost certain you can do better even for a budget hotel. Budget doesn’t mean quality must be bad. Positive: - Great location in heart of dubai - Free parking at the other nicer-looking Ibis across the street - Free wifi

Less than expected

TripAdvisor rating 4.0/5

ahmed_saidawi 03/01/2021 TripAdvisor review

Stayed for few nights, expected a limited features as this is a budget hotel, however; many things seemed to be even less than a budget hotel. On arrival water wasn't warm enough, next night was fine. TV model and size seems to be from old ages. Room housekeeping services 3/5. Reception service (3.5/5). Parking facility is (0.5/5), its better not to give parking rather than the provided option of parking in a nearby facility where you have to walk 5 mins back and forth. (After NYE I came back around 5am, and was stuck in the basement of this facility looking for an exit because its Friday and doors are lock, I had to walk out from the vehicles entrance route). Room cleanliness (3/5), Room facilities (1/5).

Excellent service

TripAdvisor rating 4.0/5

ad-hime Business - 18/09/2020 TripAdvisor review

I actually stayed in ibis central one as the ibis trade Centre First is under renovation. I must say that my overall experience was excellent. Amazing thoughtful and very helpful.The food was very tasty as well. I highly recommend the hotel

Excellent service

TripAdvisor rating 4.0/5

ad-hime Business - 18/09/2020 TripAdvisor review

I actually stayed in ibis central one as the ibis trade Centre First is under renovation. I must say that my overall experience was excellent. Amazing thoughtful and very helpful.The food was very tasty as well. I highly recommend the hotel

excellent service, quik and profinonal

Customer review rating 4.1/5

Zahra Business - 09/04/2020 Confirmed reviews ALL

I loved the parking area, staff are very friendly and kind, the responded very fast to phone and I loved the way the treat the guest as family. the only part which I didn't like is the room size, small room but the view is nice

Dear Ms. zahra, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue on giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent room service

Customer review rating 4.1/5

Anonymous Business - 06/04/2020 Confirmed reviews ALL

Amazing stay

Dear Valued Guest, Thank you for choosing ibis World Trade Centre as your hotel of choice during your recent visit. We appreciate your positive response regarding your stay and we are happy that your overall experience was to your satisfaction. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good location and service

Customer review rating 4.1/5

Anonymous Solo - 31/03/2020 Confirmed reviews ALL

Very friendly staff Clean. Excellent location Only problem is small room and small bathroom

Dear Valued Guest, Thank you for choosing ibis World Trade Centre as your preferred hotel during your stay and for taking the time to answer our online guest questionnaire. We appreciate your positive feedback on the great hospitality of our team members and that you found the location of the hotel to an advantage. We hear and value your constructive comments on areas requiring improvement. Please know that ibis World Trade Centre is a 2 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. We look forward to have the opportunity of welcoming back at the ibis World Trade Centre. Best Regards, Frederic Gitzner Cluster General Manager

Vert well located to everything

Customer review rating 4.1/5

Nathaniel Business - 21/03/2020 Confirmed reviews ALL

Very good staff, mahmoud greeted me very well, and helped me with directions when asked.

Dear Mr. Nathaniel, Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue on giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager
Customer review rating 4.1/5

Armine A. Solo - 13/03/2020 Confirmed reviews ALL

Thanks a lot for your generosity and hospitality . I enjoyed everything.

Dear Armine A., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good service.

Customer review rating 4.1/5

Sandip A. Business - 12/03/2020 Confirmed reviews ALL

Well maintained,keep it up !!

Dear Sandip A., Thank you for choosing ibis World Trade Centre and for sharing your time to answer our online guest questionnaire. We are delighted to hear that you were satisfied with your stay and that we were able to make your stay comfortable and the best experience that you deserve. We hope for you the safest of travels and we look forward to have you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Great stay for great price

Customer review rating 4.1/5

M Solo - 10/03/2020 Confirmed reviews ALL

I booked this hotel for MEFCC in 2020 and it was a really great stay! I paid in advance, check in was very fast and simple - the room was very clean and spacious enough (my 1 large suitcase fit) and I had a desk I could work at and enough closet space. The bathroom was nice and clean, they provided soap, cups, towels, and tissues. They had a nice TV and WiFi! They didn’t have a safe, but understandable. The bed was very comfortable and it wasn’t very noisy at all! I slept well all days! And breakfast was very delicious! I will return again!

Dear Ms. M, Thank you for taking the time to share your experience with us. We are pleased to learn that you had a memorable stay at the ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are glad that you room and overall experience has met your expectations. Thank you for your positive review and we look forward to the opportunity to welcome you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Good supportive staff and well located.

Customer review rating 4.1/5

John L. Business - 09/03/2020 Confirmed reviews ALL

Five good days for AGRAme startup and shutdown. Everything worked well.

Dear Mr. John L., Thank you for choosing ibis World Trade Centre and for taking the time to answer our online guest questionnaire. It is a pleasure to read that you were pleased with your overall stay at the hotel and that the experience you have received has met your expectations. It is always inspiring to receive such positive feedback from a satisfied guest. We hear and acknowledge your constructive feedback on areas to improve and we would like to extend our apologies for any inconvenience it may have caused you. Rest assured that we have shared your comments to our team in our aim to continuously improve on our guest experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Great stay, wonderful team

Customer review rating 4.1/5

R. V. H. Business - 08/03/2020 Confirmed reviews ALL

The following people as usual made my stay very comfortable: Housekeeping: Paulo Anton Agatha Nabeel Prabin Sagyani Prageeth Front office: Cheetna Crystal Nonise F&b Johirul Raju and in the back ground Dynne who always helps me with my Booking...

Dear Mr. R. Van H., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay and for your continuous patronage as our valued Accor Live Limitless Gold Member. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We look forward to your next visit at the ibis World Trade Centre. Sincerely yours, Frederic Gitzner Cluster General Manager

Nice Location

Customer review rating 4.1/5

Adeleke A. Business - 08/03/2020 Confirmed reviews ALL

It was nice and wonderful.

Dear Mr. Adeleke A., Thank you for choosing ibis World Trade Centre as your hotel of choice during your recent visit and for taking the time to answer our online guest questionnaire. We thank you for taking the time to share your experience – there is nothing we aim to achieve but to offer our guest an overall pleasant and memorable stay. We look forward to the opportunity of welcoming you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located and excellent stay

Customer review rating 4.1/5

Pascal E. Business - 07/03/2020 Confirmed reviews ALL

All was in order. Check in, check out and the amenities in the hotel.

Dear Mr. Pascal E., First and foremost, we would like to thank you for choosing ibis World Trade Centre as your hotel of choice during your most recent visit. We are delighted to learn that you had a pleasant stay with us and that you were satisfied with your overall experience. Your feedback is highly appreciated and rest assured that your compliments has been shared with our team to serve as motivation in keeping up with their excellent service. We hope that we will have the opportunity to welcome you back in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good service, good location

Customer review rating 4.1/5

Anonymous Business - 05/03/2020 Confirmed reviews ALL

Short stay needing to be at WTC.

Dear Valued Guest, We would like to thank you for choosing ibis World Trade Centre as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Convenient Location and Excellent Staff

Customer review rating 4.1/5

Dena Solo - 04/03/2020 Confirmed reviews ALL

Loved the location. Really clean and wonderfully courteous staff with great services. Room was greay. Comfy bed and linens and loved having the desk and fridge. Two wishes: slightly larger bathroom and that the TV didn't start every time you put your room card in for power.

Dear Ms. Dena, We would like to thank you for choosing ibis World Trade Centre as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located

Customer review rating 4.1/5

Mohammed F. Business - 04/03/2020 Confirmed reviews ALL

Mahmoud at the reception was very helpful, I was very tired and he provided an early check in very fast and easy.

Dear Mr. Mohammed F., Thank you for taking the time to share your experience following your recent stay at ibis World Trade Centre. We appreciate your positive feedback and we are delighted to know that you are very satisfied with your overall stay and that it has met your expectations. Rest assured that your compliments have been shared with Mahmoud and the rest of the team to offer motivation in continuously providing amazing service to our guests. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

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