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ibis World Trade Centre Dubai Hotel 2 stars

Customer review rating 4.1/5 3,425 reviews

ALLSAFE approved hotel

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ibis World Trade Centre Dubai
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+ 16 Services

Hotel extras

  • Direct access to Dubai World Trade Center

  • Free WIFI

  • 15 minutes' drive to Dubai International Airport

  • Walking distance to World Trade Center Metro

  • Free daily shuttle

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis World Trade Centre Dubai

P O Box 9544
Sheikh Zayed Road
PO Box 9544
9544 dubai
united arab emirates

Tel: +97143324444

Fax: (+971)4/3311220

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT At 9.1km / 5.65 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.223522, 55.284389

Hotel services

CUBO RESTAURANT

Fresh Italian pasta and homestyle cuisine is the specialty of Cubo Pasta Restaurant. Offering a range of al a carte options, including a live cooking counter. Cubo promises tasty Italian cuisine at great value for money with friendly service.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • 2 Restaurants
  • 2 Bars
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Hotel Services And Equipments
  • Hotel informations
    • 210 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 30 connecting rooms
    • 175 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • English
    • French
    • Arabic
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Plugs and converters available on desks
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Well-being
  • Free Access at Novotel Pool
    • Outside
    • Nearby

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,425 reviews

TripAdvisor Rating 4.0/5

1,584 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent stay

Customer review rating 5.0/5

Fuad S. J. Business - 19/10/2021 Confirmed reviews ALL

My experience was as if I was at home!!!!!

Very Bad Experience with hotel staff

Customer review rating 2.0/5

Akshay Solo - 18/10/2021 Confirmed reviews ALL

Very Aggressive in response front desk team (Receptionists) Too much delay for any any requests No one lifts calls for room service Very Bad Attitude towards Food and Ambience

Amazing Stay!

Customer review rating 5.0/5

Dwayne L. F. Couples - 18/10/2021 Confirmed reviews ALL

Right from check-in, Lola was very professional and courteous towards me and my Fianceé to the cozy rooms that Ibis is known for till the check-out by Melinda who was very pleasant and friendly, I must say that Ibis will henceforth be my preferred hotel to unwind from the busy Dubai life. Not to forget, the Backbone of the Front Desk, Razamashaine who was amazing with her customer service skills and professionalism toward me and my Fianceé that we just were in awe of the service she delivered along with her reception team. Thanks to Lola , Melinda and ofcourse Razamashaine for making me and my Fianceé truly "Feel Welcome"!

Location/ Reception

Customer review rating 3.0/5

Ahmed Solo - 17/10/2021 Confirmed reviews ALL

I stayed 2 months in Ibis world trade, Its located around downtown close to metro and resturants. Even my plan was to stay one more month but unfort i couldnt since the hotel changed the rates 3 times. It went from 3000 aed monthly stay to 3300 aed , 3800 aed ant at the end to more than 4000 aed.. I understand why they were keep changing but atleast give a notice in good time then ppl will have enough time to search another place if they dont like. Tv are very small and needs to chang. Doors also maybe since u will hear ppl far from ur room when they lock their doors at midnight.

Location the best

Customer review rating 4.5/5

Mr. P. P. P. Couples - 15/10/2021 Confirmed reviews ALL

Hotel staff very cooperative,. Cleanliness is well maintained,

Dear Mr. Padmanabh P P., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share with us your positive feedback. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located, good stay

Customer review rating 5.0/5

Samah H. Business - 15/10/2021 Confirmed reviews ALL

Everything was perfect Staff are amazing Thank you for everything you did, and i’ll be back soon :)

Dear Samah h., We thank you for choosing ibis World Trade Centre as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share with us your positive feedback. We look forward to welcoming you again soon to the hotel. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

I feel safety and comfortable all throughout my 8 night stays. "Home away Home"

Customer review rating 4.5/5

Sunil B. C. Business - 13/10/2021 Confirmed reviews ALL

All front personal are very helpful. Breakfast was good. Only your hotel 2nd floor water and beverage dispensing machine eating money . Nothing came out.

Dear Sunil Baran C., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre and we are glad to read that the team's great hospitality and the breakfast was to your satisfaction. A positive guest experience is something we endeavor to achieve every day and we hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good service and location

Customer review rating 3.5/5

Jidhul Couples - 10/10/2021 Confirmed reviews ALL

But day time you can put more offers on price or extend the time upto night 10. I m expecting a timing of 9am - 9pm

Dear Jidhul, We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. We are pleased to learn that overall you had a fair stay with us. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 3.0/5

K. V. K. Business - 10/10/2021 Confirmed reviews ALL

Nice and cooperative staffs

Dear K. Vinod K., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with our team's great hospitality. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 5.0/5

Vic Friends - 08/10/2021 Confirmed reviews ALL

Easy booking and ease of accessible venues nearby.

Dear Vic, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with the hotel's convenient location. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good and bad

Customer review rating 2.0/5

Mahmoud F. Business - 08/10/2021 Confirmed reviews ALL

- Water was too hot , available only from heater, something was wrong - room smell wasn’t good

Dear Mahmoud F., Thank you for taking the time to complete our online guest questionnaire regarding your experience at ibis World Trade Centre Dubai. We very much appreciate your constructive feedback following your stay with us. Rest assured that your comment is well received and has been shared with the respective team in our effort to better improve our overall services. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Excellent location

Customer review rating 5.0/5

Fuad S. J. Business - 07/10/2021 Confirmed reviews ALL

I have stayed in 5 star hotels worldwide and the service I get in this hotel is as good as the best.

Dear Fuad Sam J., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. It is always inspiring to receive a positive feedback from a satisfied guest. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.0/5

Santos J. Business - 04/10/2021 Confirmed reviews ALL

Good

Dear Santos J., Thank you for choosing ibis World Trade Centre as your hotel of choice during your recent visit. We very much appreciate your positive response regarding your stay and we hope that we will get a chance to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located, excellent service

Customer review rating 5.0/5

Siddhartha D. Business - 03/10/2021 Confirmed reviews ALL

Well located, excellent stay, very neat clean sanitised rooms. Very helpful staff

Dear Siddhartha D., We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre and we are glad to read that the team's great hospitality, hotel's cleanliness and location was to your satisfaction. A positive guest experience is something we endeavor to achieve every day and we hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

the room was small

Customer review rating 2.0/5

Yaani Friends - 26/09/2021 Confirmed reviews ALL

The room was very old and small, even make us feel comfortable nettime. sorry but i wont come back o your hotel. Disappointed and funny we where like playing kids on your room and i'am a big person.. thumbs down to the room

Dear Yaani, Thank you for taking the time to share your experience with us. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the management team in our efforts to better our overall services. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay and very good reception

Customer review rating 5.0/5

Ahmad S. Solo - 25/09/2021 Confirmed reviews ALL

I've had to depart from the hotel for reasons out of my hand, so I had to ask to cancel my one month staying contract, rhe reception man named Silvester was very cooperative with me, even bearing my naive questions about where to get water and what not, that's extremely helpful for a newcomer like me.

Dear Ahmad S., Thank you very much for choosing Ibis World Trade Centre for your recent stay in Dubai. It is always inspiring to receive a positive feedback from a satisfied guest. A positive guest experience is something we endeavor to achieve every day. We look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very nice

Customer review rating 5.0/5

Fadil Business - 22/09/2021 Confirmed reviews ALL

Everything ok

Dear Fadil, Thank you for choosing ibis World Trade Centre as your hotel of choice during your recent visit. We very much appreciate your positive response regarding your stay and we hope that we will get a chance to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.0/5

Daniel Solo - 20/09/2021 Confirmed reviews ALL

Everything was provided when requested for. Mr.Gamal at front desk was also good in doing his job.

Dear Daniel, We very much appreciate your positive feedback regarding your experience at ibis World Trade Centre. A positive guest experience is something we endeavor to achieve every day and we are pleased to learn that you were happy with Gamal's assistance. We hope to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good just for Sleeping

TripAdvisor rating 3.0/5

mrubinger Business - 23/02/2021 TripAdvisor review

Its a hotel to get in the room when you are very tired. we gort 3 rooms all of them had leaking in the shower box. You finish the shower with more wather out then inside the box. My refrigerator took 3 days for change for malfunction. I have to thank Srivatsa that was the one who solved all these problens for us. Also the brakfast is outside the hotel. .half a mie far away.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the entire team as this will serve as an encouragement to him to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

The Hotel Needs Renovation and the rooms needs u[grading in terms of its equipment TV and so.

TripAdvisor rating 3.0/5

Kwazani Business - 15/02/2021 TripAdvisor review

Great Location but Old Furniture. The Location of the Hotel is so good. However, the Furniture, the rooms, and the outdoors need full renovation. Going for breakfast in the other Ibis Hotel was not comfortable. Also, the housekeeping was not as expected. I had to buy water in one of the night because the never respond to my request of bringing water to the room, as I did not find any in that night.

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

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