ibis One Central Hotel 3 stars

Customer review rating 4.2/5 4,388 reviews
ibis One Central
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :   27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :   RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Accessible room

Standard room- Queen size bed

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Accessible room

Standard room - Two single beds

  • Max. number of persons: 2
  • Area: From 19
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Photo non contractuelle / Strictly non binding

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,388 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,142 reviews

Good Location, friendly Staff.

Customer review rating 4.2/5

Nico Solo - 13/02/2020 Confirmed reviews ALL

Room was clean, very good Wifi and a kettle.

Dear Mr. Nico, It is a pleasure to read of your positive stay at the ibis One Central. We thank you for sharing with us your feedback following your recent visit and it is to our satisfaction that we were able to offer you a great room experience. It is our endeavor to offer our guest the best service always- we have shared your comments to our team to offer motivation in our efforts to continuously enhance our guest services. We wish you the best travels always and we hope to welcome you again at the ibis One Central. Best Regards, Frederic Gitzner Cluster General Manager

Well connected, comfortable stay & good service

Customer review rating 4.2/5

Manoj R. V. Business - 12/02/2020 Confirmed reviews ALL

It was nice to stay in ibis one central. The customer treatment and services are extremely good and enjoyed the hospitality. The location is well connected too.

Dear Mr. Manoj R. V., Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Perfect place and good services

Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

It was nice from beginning when I check in till I checked out. I like the food at breakfast.

Dear Valued Guest, First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit. We greatly appreciate you taking time to answer our online guest questionnaire and we are pleased to learn that your overall experience has been a pleasant one. We are happy that your check-in, check-out and breakfast experience has definitely met your expectations and we hope that we will have the opportunity to welcome you back in our hotel soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great stay

Customer review rating 4.2/5

Wayne D. Couples - 10/02/2020 Confirmed reviews ALL

Good location, friendly welcome, modern facilities and vast choice of breakfast.

Dear Mr. Wayne D, Thank you for taking the time to share your experience with us. We are grateful that you took the time to share us your positive review of ibis One Central and we are truly pleased that we were able to meet your expectations. We are delighted to hear that you had an amazing stay as positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

World trade center walking distance

Customer review rating 4.2/5

Sungmoo B. Business - 10/02/2020 Confirmed reviews ALL

1. no amenities 2. very small room size 3. clean room 4. perfect for world trade center attendance 5. nice restaurant and bar

Dear Mr. Sungmoo B., We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Walking distance to Trade Center exhibition hallsa

Customer review rating 4.2/5

Anonymous Business - 10/02/2020 Confirmed reviews ALL

Excellent staff always smiling and welcoming. I liked this 3star hotel and it felt like a 4.

Dear Valued Guest, We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located

Customer review rating 4.2/5

Samir Solo - 10/02/2020 Confirmed reviews ALL

The rooms are very clean and quite. The restaurant is wonderful and generous. Very recommended for single travelers interested in visiting Dubai.

Dear Mr. Samir, Thank you for taking the time to share your experience with us. We are pleased to learn that you had a memorable stay at the ibis One Central and that our team provided you with an exceptional service. A positive guest feedback is something we endeavor to achieve every day and we are glad that the great hospitality of our team members and your room and breakfast experience was to your satisfaction. Thank you for your positive review and we look forward to the opportunity to welcome you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

PROFESSIONAL HOTEL

Customer review rating 4.2/5

Mohamed S. A. Business - 09/02/2020 Confirmed reviews ALL

GOOD

Dear Mr. MOHAMED SAMIH A., Thank your for taking the time to leave us a feedback of your experience and for choosing ibis One Central as your hotel of choice during your visit. We are truly pleased to know that you had an overall pleasant stay at the hotel and that your expectations were met during your stay. We hear and acknowledge your constructive review on areas to improve and rest assured that we have shared it with our team in our continuous efforts to enhance our guest experience. We look forward to welcome you again soon at ibis One Central. Sincerely, Frederic Gitzner Cluster General Manager

It was a good stay in my opinion

Customer review rating 4.2/5

George B. Business - 06/02/2020 Confirmed reviews ALL

Location was so convenient for me, I had no issues at all with anything. You guys can add 1 adapter in your rooms, since I couldn’t charge my devices as you have different sockets comparing to my country.

Dear Mr. George B., We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your experience with us. We are pleased to learn of your satisfaction with the location of the hotel and that you found it to an advantage. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located for business associated with Dubai World Trade Center.

Customer review rating 4.2/5

Jana Business - 04/02/2020 Confirmed reviews ALL

Smaller rooms with good service and great breakfast.

Dear Ms. Jana, Thank you for taking the time on sharing your lovely review with us. It is a pleasure to read that you were pleased with the great services of our team members. It is always inspiring to receive such positive feedback from a satisfied guest. We look forward to welcoming you back for another memorable experience at ibis One Central. Best Regards, Frederic Gitzner Cluster General Manager

Comfortable stay

Customer review rating 4.2/5

R. F. S. Business - 03/02/2020 Confirmed reviews ALL

The rooms were basic but clean & functional. Housekeeping promptly changed the used-towels & replaced bottle of water everyday. An ironing board & iron was provided on request. The small Gym was sufficient for using the weights & for some jogging on the treadmill (as the temperatures were too cold to go for a jog in the open). Nice spread of breakfast, although one would be well advised to avoid coffee there. Friendly & helpful staff.

Dear Mr. R. from S., Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Business stay

Customer review rating 4.2/5

Karan G. Business - 03/02/2020 Confirmed reviews ALL

Check out process is very slow, took 25 minutes which should be improved and on last day room key did not work after 10.30 am so I had to go to again at reception and wait in line for 20 minutes. There other people were also there for same problem.

Dear Mr. Karan G., Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your comments regarding the areas requiring attention and rest assured that we have shared this with our team to enhance our guest experience. Please know that we attend to every guest concerns with the high importance it deserves. Sincerely yours, Frederic Gitzner Cluster General Manager

Good stay but small rooms

Customer review rating 4.2/5

Merv Business - 03/02/2020 Confirmed reviews ALL

Rooms are okay but its smaller compare to other hotels with the same price

Dear Mr. Merv, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

Good Location, right next to the Trade Centre

Customer review rating 4.2/5

Khurram S. Business - 03/02/2020 Confirmed reviews ALL

Overall experience was good, as expected from a 3-star hotel. Location is excellent, right next to the Trade Centre. Will definitely stay again for exhibitions. The only drawback was my flight arrived at DXB at 2:15 am and I checked in around 3:30 am. No 24 hours room service is available despite website mentioning otherwise. But overall, the staff was friendly, room was clean and house keeping was done daily.

Dear Mr. Khurram S., Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located

Customer review rating 4.2/5

D. Solo - 02/02/2020 Confirmed reviews ALL

I selected this hotel for following reason: 1. Location close to Dubai opera house 2. Available Parking 3. Close to metro station 4. It was part of Entertainer program

Dear Mr. D., Thank you for taking the time to share your experience with us. We are pleased to learn that you had a memorable stay at ibis One Central and that our team provided you with exceptional services. A positive guest experience is something we endeavor to achieve every day and we are glad the hotel's location and proximity to the metro station as well as other nearby attractions was to your satisfaction. Thank you for your positive review and we look forward to the opportunity to welcome you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

very close to the exhibition centre

Customer review rating 4.2/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

Basic business hotel, allowed us to early check-in, overall well-equipped.

Dear Valued Guest, Thank you for taking the time to answer our online guest questionnaire. It is our pleasure that you chose ibis One Central as your hotel of choice during your recent visit and that your experience has definitely met your expectations. Your review of the hotel means so much to us as positive reviews motivate us to continue giving out the best guest experience that every guest deserves. We hope that we will have more chances of welcoming you back in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

Good stay

Customer review rating 4.2/5

John Business - 02/02/2020 Confirmed reviews ALL

Rapid and friendly check in/out. Room was clean and fresh. Only complaint is that there is no separate bar of soap, only general shower gel.

Dear Mr. John, We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share your experience with us. We value your feedback and kindly be informed that your constructive rating is well acknowledged and rest assured that we have shared it with our team to enhance our guest experience. We look forward to welcome you again in the near future and we wish you the best of safe travels always. Sincerely yours, Frederic Gitzner Cluster General Manager

Staying at Ibis One Central

Customer review rating 4.2/5

Rasim Y. Business - 02/02/2020 Confirmed reviews ALL

I stayed at the hotel for 2 weeks and I enjoyed with my stay. The location of the hotel was convenient to me as it was located next to my Company office. Hotel was also close to metro station to use teh public transportation. Thanks to hotel managers for the kind support. I changed my room from 15 th floor to 9th floor due to noisy doors of the other rooms when closed. Indeed it was related with the door mechanical adjustment. Noisy doors were disturbing especially early in the morning and very later night time. I changed the room to 9th floor but the doors were also noisy at that floor as well. Breakfast food selection was indeed very good and satisfactory.

Dear Mr. Rasim Y., Thank you for taking the time to leave us a review following your stay at the ibis One Central and for your continuous patronage as our valued Accor Live Limitless Silver Member. It is our pleasure to learn of your satisfaction with our hotel location and your breakfast experience. We are also pleased that you experienced the great hospitality of our management team and that they were able to assist you with your concerns. We hear and acknowledge your constructive comments on the areas requiring improvement and please know that we have shared your feedback with our team in our endeavor to continuously better and enhance our guest experience. We wish you the best of safe travels always and we look forward to welcome you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Good location.

Customer review rating 4.2/5

Anonymous Business - 01/02/2020 Confirmed reviews ALL

For the amount which I paid (AED 1,050.- per night), my expectation was much higher. (It was just a bad timing - very busy moment.) Air-conditioner (temperature) couldn't adjust well. It always stay below 20 Deg. C. and I had to switch it off. Also TV was not able to see in my room. (Room 1113.)

Dear Valued Guest, We would like to thank you for taking the time to leave us your review and for choosing ibis One Central as your hotel of choice during your most recent visit. Regarding your room experience, we would like to apologize for the fact that your expectations were not met and for any inconvenience we may have caused you. The services we provide play an essential role in making our guests visit memorable. The concerned department have been informed to avoid any further occurrences and to enhance our guest experience. Once again, thank you for your feedback and we would like to assure that anything brought to our notice is treated with care and attention it deserves. We hope to serve you better in your future visit with us. Sincerely yours, Frederic Gitzner Cluster General Manager

Very good stay and great location.

Customer review rating 4.2/5

B K. Business - 01/02/2020 Confirmed reviews ALL

Great breakfast! Bottled water daily, close to WTC station. Small room but comfortable.

Dear Ms. B K., Thank you for choosing ibis One Central as your preferred hotel of choice during your recent visit and for your continuous patronage as our valued Accor Live Limitless Silver Member. We are grateful that you took the time to leave us a review following your stay and we are pleased that your breakfast and room experience was to your satisfaction and that you found the location of the hotel to an advantage. There is nothing we endeavor but to offer our guests the best experience during their stay and it is our pleasure that we were able to meet your expectations. We wish to welcome you back at the ibis One Central on your future travels. Sincerely yours, Frederic Gitzner Cluster General Manager
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