ibis One Central 3 stars

Customer review rating (ALL Rating) 4.2/5 1,819 reviews

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Trade Centre District, 9914 Dubai, United Arab Emirates

Description

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

Our accommodation(s)

Hotel location

ibis One Central

Trade Centre District
9914 Dubai
United Arab Emirates

GPS:25.221433, 55.28622

Telephone
Fax +971 4 519 5550

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Wok & Co

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,819 reviews

Customer review rating 1.5/5

Sonia D. Families - Confirmed reviews ALL

Rooms poorly designed. Awful smell in the rooms. Pink fungus in shower. Water from shower would spread all over bathroom floor. Hygiene managed poorly. The floor when wiped was cover in dark dust.

Customer review rating 5.0/5

Habimana F. B. Couples - Confirmed reviews ALL

It was great

Dear Habimana, Thank you for your wonderful feedback! We are thrilled to hear that Hamad at reception provided you with amazing service during your stay in room 542. We're thrilled that you had an outstanding stay with us. Your kind words will be shared with him—he will be delighted to know his efforts made your experience memorable. We look forward to welcoming you back to Ibis One Central soon! Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 4.5/5

Mohammed A. I. M. Business - Confirmed reviews ALL

Everything is as good as it should be. This message is for all the Ibis Hotels group hotels. Thank you for the great management of the organization. 🙏

Dear Mohammed A., Thank you for sharing your wonderful feedback and for your excellent rating. We are delighted to know that you enjoyed our valet parking service, convenient location, and breakfast. It is also very rewarding to hear that your overall experience met your expectations and that you appreciate the management and standards across the ibis hotels. Your kind words mean a great deal to our team and serve as great motivation for us to continue delivering consistent and quality service to all our guests. We look forward to welcoming you back again for another pleasant stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 1.0/5

Nader Y. Solo - Confirmed reviews ALL

I wanted to keep to card for me even tho i was still had the hotel room for 2 nights. Wanted to keep card for a friend to change their clothes because they r working and they have 2 shifts and their clothes inside. She said no bring their id i said but they have photo not id their home is far, she said i want physical i said but im leaving the keys for them she said no. I asked them to bring if after id is there and i said let them in i left then she didnt let my friend go up because i need to send an email to the hotel to say that u need to let then inside my room? Very unprofessional caused alot of damage and the lady very unprofessional! Didnt handle the situation well also! During the beginning of war which was dangerous to take taxi for my guest and go back home.

Customer review rating 4.5/5

Vikas H. Families - Confirmed reviews ALL

So i ended up at Ibis One Central due to the shutdown of dubai airspace on 28/02. Staff was very polite and handled the situation quite well. Highlight of the entire 4day stay were the Staff at reception of the cafeteria. They we so nice to speak to, co-operative and worked long hours to accomodate the high influx of guests. Rooms were clean, housekeeping on time. Would have rated 10 out of 10 but the only problem was the daily updation of our key cards which wasnt ideal

Dear Vikas h., Thank you for taking the time to share your experience and for your kind feedback. We are pleased to know that our team was able to support you during an unexpected and challenging situation, and that our heartist remained polite and helpful throughout your stay. It is especially rewarding to hear your kind words about the team at the cafeteria reception. We will certainly share your compliments with them, as they will be encouraged to know their efforts made a positive difference. At the same time, we sincerely apologize if any aspect of your stay did not fully meet your expectations. Your feedback is extremely valuable to us, and we are committed to continuously improving our services to ensure an even better experience for our guests in the future. Please rest assured that we will review your comments with the relevant teams so that we can continue to enhance our service standards. Thank you once again for your understanding and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future under more pleasant circumstances. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Other web-users rate our hotel

  • 1,927 reviews 9.6/10 Location
  • 3,434 reviews 7.6/10 Room
  • 5,802 reviews 9.3/10 Service
  • 92 reviews 6.3/10 WiFi
  • 1,657 reviews 8.7/10 Cleanliness
  • 905 reviews 8.8/10 Breakfast
  • 613 reviews 8.8/10 Food
  • 462 reviews 8.7/10 Vibe

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