ibis One Central 3 stars

Customer review rating (ALL Rating) 4.3/5 1,867 reviews

Best price
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ibis One Central - Image 1
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Trade Centre District, 9914 Dubai, United Arab Emirates

Description

Hotel extras

  • Stay in Dubai business & social hub, steps from DWTC & metro connections

  • Move easily across Dubai with direct metro links and city access

  • Arrive stress-free with valet parking for smooth city movement

  • Gather at Wok & Co or Crown & Lion for bold flavours and live vibes

  • Recharge in a smart stay designed for comfort, ease and balance

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard room - Two single beds

Photo out of - Standard room - Two single beds

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Web TV
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
See availabilities

Equipped with the new Sweet Bed by ibis bedding, Premium room offers everything you need for a comfortable stay: Enjoy free access to Novotel WTC Swimming pool, guaranteed Food & Beverages discounts, located on high floors with panoramic views.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Equipped with the new Sweet Bed by ibis bedding, Premium room offers everything you need for a comfortable stay: Enjoy free access to Novotel WTC Swimming pool, guaranteed Food & Beverages discounts, located on high floors with Panoramic views.

  • Views:

    City View

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

ibis One Central

Trade Centre District
9914 Dubai
United Arab Emirates

GPS:25.221433, 55.28622

Telephone
Fax +971 4 519 5550
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 588 rooms
  • 6 rooms for people with reduced mobility
  • 504 non-smoking rooms
  • 15 floors

Languages spoken at the hotel

  • Arabic
  • English
  • French
  • Chinese Mandarin

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat
  • Pressing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Boutiques/shopping

Gift shop/newspaper shop

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Well-being

ibis One Central Fitness Centre

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 180 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.4 m / 2.4 ft

Services & equipment

  • Stairs
  • Valet parking

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

Wok & Co

Photo out of - Wok & Co

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Cooking style
International
Capacity
272
Accessibility
Accessible service
Trade Centre District, 9914 Dubai, United Arab Emirates
Telephone +971 4 519 5523
Menu PDF
Find out more and book
Opening hours
Monday
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Tuesday
  • -
  • -
  • -
Wednesday
  • -
  • -
  • -
Thursday
  • -
  • -
  • -
Friday
  • -
  • -
  • -
Saturday
  • -
  • -
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Sunday
  • -
  • -
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Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Book

Crown & Lion English Pub is Dubai's renowned, award-winning establishment steeped in tradition, serving authentic English cuisine, showcasing live sports, daily specials, and entertainment including pool competitions, darts, quiz nights and more!

Classic Ibis buffet including International dishes along with the local dishes. Live egg station with cheese spread, juices, hot beverages and much more.

We will help you to stay in shape even while travelling. The hotel offers free access to gym throughout the day, which is complete with cardio and strenght machines, free weights, music and TV.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,867 reviews

Customer review rating 5.0/5

Kanishka J. Business - Confirmed reviews ALL

Dear Kanishka J., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay with us. We especially appreciate your recognition of our heartist, Adil. We will certainly share your kind words with him, as your appreciation is a great encouragement. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back for another comfortable and enjoyable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 4.5/5

Azan A. M. Business - Confirmed reviews ALL

Dear Azan A., Thank you for taking the time to share your feedback. We are delighted to know that you had a satisfying stay and that your overall experience met your expectations. We truly appreciate your support and are especially pleased to hear that you would consider staying with us again. We look forward to welcoming you back to ibis One Central Dubai for another comfortable and enjoyable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 4.5/5

Ahmed A. Business - Confirmed reviews ALL

Dear Ahmed A., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location, nearby services, and the cooperative assistance provided by our Heartists. Your kind words mean a great deal to us and encourage us to continue providing warm hospitality and a comfortable stay for our guests. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back again soon. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 5.0/5

Alquaimi A. Solo - Confirmed reviews ALL

Dear Alquaimi A., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated our excellent service and convenient location, with easy access to nearby facilities. Your satisfaction means a great deal to us, and we look forward to welcoming you back to ibis One Central Dubai for another pleasant and memorable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central Dubai

Customer review rating 1.0/5

Mohamed E. Solo - Confirmed reviews ALL

Dear Kanishka J., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay with us. We especially appreciate your recognition of our heartist, Adil. We will certainly share your kind words with him, as your appreciation is a great encouragement. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back for another comfortable and enjoyable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 4.5/5

Azan A. M. Business - Confirmed reviews ALL

Overall the experience was satisfying. I have no complains and will definitely return here again

Dear Azan A., Thank you for taking the time to share your feedback. We are delighted to know that you had a satisfying stay and that your overall experience met your expectations. We truly appreciate your support and are especially pleased to hear that you would consider staying with us again. We look forward to welcoming you back to ibis One Central Dubai for another comfortable and enjoyable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 4.5/5

Ahmed A. Business - Confirmed reviews ALL

Very good, staff very cooperative

Dear Ahmed A., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated our convenient location, nearby services, and the cooperative assistance provided by our Heartists. Your kind words mean a great deal to us and encourage us to continue providing warm hospitality and a comfortable stay for our guests. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back again soon. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 5.0/5

Alquaimi A. Solo - Confirmed reviews ALL

Comfortable staying, excellent services .

Dear Alquaimi A., Thank you for your excellent rating and for sharing your kind feedback. We are delighted to know that you enjoyed a comfortable stay and appreciated our excellent service and convenient location, with easy access to nearby facilities. Your satisfaction means a great deal to us, and we look forward to welcoming you back to ibis One Central Dubai for another pleasant and memorable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central Dubai

Customer review rating 1.0/5

Mohamed E. Solo - Confirmed reviews ALL

Honestly, I did not expect my stay to be so uncomfortable due to the maintenance work. Although I was informed in advance that maintenance was taking place, I never imagined that the noise would be this disruptive. I stayed for three nights and unfortunately could not enjoy a comfortable or relaxing experience, as the noise from the maintenance work continued from early morning until around 6 PM every day. This significantly affected the quality of my stay. Based on this experience, I would not consider staying here again, nor would I recommend this hotel to others.

Customer review rating 3.5/5

Diana V. Friends - Confirmed reviews ALL

I initially booked for 5 nights and extended for another 3 nights. Stay was comfortable and location was good. I requested cleaning every day, however there are days where water bottle was not replenished or limited towels where changed. Also, I was given a high floor due to the ongoing renovations of the hotel, the elevators would take time to service. Services i appreciate: the valet service and the exception of extending my welcome drink from my first booking.

Customer review rating 0.5/5

Caroline Y. G. R. Business - Confirmed reviews ALL

First your hotel signage needs improving Inmissed the turn so pulled up at the curb. I got out to find your valet but no one was manning it. I ran into reception for help. I had unloaded my car and all I was asking was for someone to watch it so I could move my car. I was given no assurance or assistance, just told there is no concierge. I ran back to my car to find it getting ticketed. The valet had returned at this point saying I should not have pulled up where I was. I told him I had tried to find him earlier. He moved my car but too late. Then I went to check in, there was no recognition of being a Platinum member and no apologies. I was told there was construction, a rehearsed line with no apologies. I got my card then was asked if I was told about the construction and I said yes and he said ok. Again no apology. The other manager on the desk noted my rising frustration and tried to help, I appreciated this. As the trainee was useless. I then tried to take a picture to indicate that one was good the other terrible, then I was told it was unlawful without permission so I asked for permission and was told I did not have it. Then asked to fully delete the photo and show proof of this. The names of the men on the counter were Aziz and Adil, whichever of them is the trainee needs total retraining and to be taken off the Accor desk. The other gentleman helped me with my luggage I had a cart full of instruments and a suitcase, nothing I could handle on my own after what I went through and getting a parking fine as no one would help. We booked two rooms for our team who were attending Access Abilities. I usually stay in higher end hotels, this put a big dent in my experience with Accor and we won’t be using it for company events going forward. I am used to some recognition and at least expected a card of apology or a call to my room to apologise and I got nothing. A big difference from Mercure where the staff were very welcoming recognised me everywhere I went and provided a lovely platter in the room. Similar lovely treatment at the Pullman. This Ibis is not the standard expected by any means. Even the breakfast venue smells like a chinese restaurant in the morning. Honestly awful.

Customer review rating 4.0/5

Anas A. Friends - Confirmed reviews ALL

Honestly, if I were to stay at ibis One Central again, it would genuinely be because of Ahmad Raza at the reception. He is incredibly polite, helpful, and always welcoming with a friendly smile. His professionalism and positive attitude truly made a difference in my stay. I sincerely hope the hotel recognizes and rewards him for his outstanding service, as he deserves to be appreciated and encouraged to keep up the great work. A big thank you to Ahmad Raza! Regards, Anas A.

Dear Mr. Anas, Thank you for sharing your feedback and wonderful rating. We are pleased to know that you enjoyed our convenient location and had a comfortable stay. We especially appreciate your heartfelt recognition of our heartist, Ahmad Raza. It is wonderful to hear that his professionalism, warm hospitality, and friendly approach made such a positive impression. We will certainly share your compliments with him and the relevant management team. We also appreciate your feedback regarding the lobby air conditioning and apologize for any discomfort caused. Your comments will be shared with the relevant team for review and follow-up. Thank you for choosing Ibis One Central Dubai. We look forward to welcoming you back for an even more enjoyable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 2.5/5

Meshal A. N. Business - Confirmed reviews ALL

There was a maintenance noise

Dear Meshal, Thank you for your feedback. We sincerely apologize for the disturbance caused by the maintenance noise during your stay. We understand how this can affect your comfort, and we regret the inconvenience experienced. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more pleasant stay in the future. Best Regards, Shubhangi Sharma Front Office Manager

Customer review rating 3.0/5

Paolo A. Families - Confirmed reviews ALL

Arrived in the morning and checked in only to find ongoing construction. Didnt let me sleep

Dear Paolo, Thank you for sharing your feedback. We sincerely apologize for the disturbance caused by the ongoing renovation work, especially as you arrived in the morning and were hoping to rest after your journey. We understand how frustrating it must have been to have your sleep interrupted by construction noise. While the renovation is necessary to improve our facilities, we regret the impact it had on your comfort and appreciate your patience during this period. We hope to have the opportunity to provide you with a more comfortable and restful stay in the future. Best Regards, Shubhangi Sharma Front Office Manager

Customer review rating 5.0/5

Manpreet S. B. Business - Confirmed reviews ALL

Special mention for Mr. Aziz, Mr. Yasir at the reception for making our stay comfortable and special thanks to Mr. Rahim and Ms Martha in the restaurant for making our stay comfortable.

Dear Manpreet S. B., Thank you for your excellent rating and for sharing your feedback. We are delighted to know that you enjoyed our breakfast and appreciated the cleanliness of our property. We especially appreciate your recognition of our Heartists, Aziz and Yasir, as well as Rahim and Martha. We will certainly share your kind compliments with them, as their dedication to guest satisfaction is greatly valued. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back for another enjoyable stay. Best regards, Shubhangi Sharma Front Office Manager

Customer review rating 4.5/5

A. A. A. A. Solo - Confirmed reviews ALL

The parking valet was a bit of a hassle and wait especially at peak times or after hours.

Dear A., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the waiting time for valet parking, particularly during peak periods and after hours. We understand that a smooth and timely parking experience is an important part of your overall stay. Your feedback will be shared with the relevant team to review the process and identify opportunities to improve efficiency during busy periods. Thank you for your valuable comments. We look forward to welcoming you back for an even better experience. Best Regards, Shubhangi Sharma Front Office Manager

Customer review rating 5.0/5

Edyta S. Business - Confirmed reviews ALL

great experience, amazing breakfast. I greatly enjoyed the variety of food options. very nice food and beverage manager who I met at the breakfast buffet. he takes care of everything! amazing!

Dear Edyta S., Thank you for your excellent rating and for sharing your wonderful feedback. We are delighted to know that you enjoyed your experience with us, particularly the variety and quality of our breakfast selection. We especially appreciate your kind recognition of our Food & Beverage Manager. It is wonderful to hear that his attentiveness and dedication contributed to such a positive dining experience. We will certainly share your compliments with him. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back for another delightful stay and breakfast experience. Best regards, Shubhangi Sharma Front Office Manager

Customer review rating 5.0/5

Umur P. Couples - Confirmed reviews ALL

I spent 36 nights at your hotel while looking for a home during my first days in Dubai. I couldn't be more satisfied with your service and the staff's approach toward guests. Your setup is perfectly tailored for long-term stays—I didn't have to worry about a single detail regarding my daily life and could focus completely on my duties. Special thanks to Ram from housekeeping for his exceptional work. Khan from the restaurant team does an amazing job overseeing operations. I'm also deeply grateful to Tiffany, Dole (loved the Turkish greetings:), Nouman, Nyi, and Vinod for their constant support and helpfulness.

Dear Umur P., Thank you for your excellent rating and for sharing such thoughtful feedback. We are truly delighted to know that ibis One Central Dubai provided a comfortable and seamless experience during your stay, especially as you settled into life in Dubai. It is rewarding to hear that our service and facilities allowed you to focus on your daily responsibilities with peace of mind. We especially appreciate your recognition of our Heartists, Ram, Khan, Tiffany, Dole, Nouman, Nyi, and Vinod. Your kind words will certainly be shared with them, as their dedication and commitment to guest satisfaction are greatly valued. Thank you for choosing ibis One Central Dubai during such an important period in your life. We sincerely appreciate your trust and look forward to welcoming you back whenever your travels bring you to Dubai. Best regards, Shubhangi Sharma Front Office Manager

Customer review rating 0.5/5

A. A. Couples - Confirmed reviews ALL

We were sleeping and suddenly the room is full of water we called the receptionist 4 time and no one do something they even told me that i will get a free booking so they just lied to me so i can leave and be quiet.

Dear a., We sincerely apologize for the distressing experience you encountered when your room suddenly flooded while you were sleeping. We understand how alarming and frustrating this situation must have been, especially after contacting our reception team four times without receiving the assistance you expected. We also acknowledge your concern regarding the complimentary booking that you were told would be provided. We regret that the communication surrounding this commitment left you feeling misled and that your concerns were not handled with the urgency and care they deserved. Please be assured that we take feedback of this nature seriously, particularly when it concerns room maintenance, response time, and the commitments made to our guests. We would appreciate the opportunity to review the circumstances of your stay and clarify the matter regarding the complimentary booking. We are truly sorry that we fell short of your expectations and understand your disappointment. Best Regards, Shubhangi Sharma Front Office Manager

Customer review rating 5.0/5

Ahmed A. M. J. H. Business - Confirmed reviews ALL

I had a wonderful 4-night stay at Ibis One Central Dubai. Everything was very well organized, and the overall experience exceeded my expectations. The room was extremely clean, comfortable, and thoughtfully designed. I especially loved the bed, which was very comfortable and ensured a great night's sleep. The furniture was modern and practical, with a dedicated partition and workspace that made it easy to work and use my laptop comfortably. The hotel provides complimentary water, tea, and coffee, which was a nice touch. It also offers free high-speed Wi-Fi, allowing me to work, browse, and stay connected without any issues throughout my stay. The housekeeping team did an excellent job, cleaning the room and bathroom every day. All bathroom essentials, including shampoo, shower gel, towels, and tissues, were always well stocked. The service was outstanding throughout my stay. The reception staff were friendly, professional, and efficient, while room service was quick and responsive. The hotel is also located in a calm area with a very convenient location, making it easy to get around Dubai. Overall, I had an amazing experience and would highly recommend Ibis One Central Dubai to anyone looking for a clean, comfortable, well-located hotel with excellent service.

Dear Ahmed A., Thank you for your excellent rating and for sharing such a detailed review. We are delighted to know that your four-night stay at ibis One Central Dubai exceeded your expectations. It is wonderful to hear that you appreciated the cleanliness and comfort of your room, the thoughtful facilities, reliable Wi-Fi, and the attentive service provided by our Housekeeping, Reception, and Room Service teams. Your kind recommendation is greatly appreciated and serves as a wonderful encouragement to our Heartists to continue delivering exceptional hospitality. Thank you for choosing ibis One Central Dubai. We look forward to welcoming you back for another comfortable and memorable stay. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 5.0/5

Dominic A. Families - Confirmed reviews ALL

The location was ideal. The staff were helpful. The food at the restaurant was excellent.

Dear Dominic A., Thank you for your excellent rating and for sharing your feedback. We are delighted to know that you enjoyed a pleasant stay and appreciated our convenient location, helpful Heartists, and excellent dining experience. Your kind feedback is greatly appreciated and encourages us to continue delivering high standards of service and hospitality. Thank you for choosing Ibis One Central Dubai. We look forward to welcoming you back again soon. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Customer review rating 3.5/5

Amine N. Business - Confirmed reviews ALL

we were struggling with the noise of construction

Dear Amine, Thank you for sharing your feedback. We are sorry to hear that the noise from the ongoing renovation works affected your comfort during your stay. We understand how disruptive construction noise can be, especially when you are trying to rest. We are continuously working to minimize the impact of renovation activities on our guests and truly regret the inconvenience caused. Thank you for your understanding, and we hope to welcome you back for a more comfortable stay in the future. Best Regards, Shubhangi Sharma Front Office Manager

Customer review rating 0.5/5

Neil A. S. Business - Confirmed reviews ALL

BROKEN DRAINAGE NO EXTRA ITEMS LIKE SLIPPERS, COFFEE, SHAVER etc.

Dear Neil, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the clogged bathroom drain and the lack of readily available amenities such as slippers, coffee, and a shaver. We understand that these essentials contribute to a comfortable stay and should be provided promptly upon request. Your comments have been shared with the relevant teams to ensure closer attention to bathroom maintenance and better communication regarding the availability of amenities. Thank you for bringing these matters to our attention. We appreciate your feedback and hope to provide you with an even better experience on your next visit. Best Regards, Shubhangi Sharma Front Office Manager

Customer review rating 5.0/5

Ramez B. Solo - Confirmed reviews ALL

Thanks for everyone specially Yasser in reception and other lady

Dear Ramez B., Thank you for your excellent rating and for sharing your feedback. We are delighted to know that you enjoyed your stay with us. We especially appreciate your recognition of our heartist, Yasser and your kind mention of our team member. We will be pleased to share your compliments with them. Thank you for choosing Ibis One Central Dubai. We look forward to welcoming you back again soon. Best regards, Shubhangi Sharma Front Office Manager Ibis One Central

Other web-users rate our hotel

  • 1,592 reviews 9.7/10 Location
  • 2,931 reviews 7.4/10 Room
  • 5,148 reviews 9.3/10 Service
  • 75 reviews 7.5/10 WiFi
  • 1,470 reviews 8.5/10 Cleanliness
  • 837 reviews 3.9/10 Comfort
  • 779 reviews 8.8/10 Breakfast
  • 557 reviews 8.8/10 Food

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