ibis One Central Hotel 3 stars

Customer review rating 4.2/5 5,001 reviews

ALLSAFE approved hotel

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How it works?
ibis One Central
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+ 12 Services

Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (nearby)
  • Fitness centre
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
  • Snack & beverage machine Paying
Business services
  • 5 Meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914 dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodation(s)

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Menu (PDF)
  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

CUBANO-LITO BAR & GRILL

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,001 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,357 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

10

Customer review rating 5.0/5

Somayeh Solo - 16/07/2021 Confirmed reviews ALL

Hi I had a great stay at this hotel, all the receptionists are so kind. Reem and Kevin are specially nice. Rooms are clean. Breakfast is good with a nice place. I was so lucky to see birds at my table eating breakfast with me

Very Good

Customer review rating 4.0/5

I K. D. Couples - 13/07/2021 Confirmed reviews ALL

Reception staff are very helpful and professional. ( Check in / check out very smooth ).

Dear i Ketut D., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that our team's great hospitality was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

very nice hotel

Customer review rating 5.0/5

Dr E. S. Business - 12/07/2021 Confirmed reviews ALL

nice breakfast and room is spacious and organized

Dear Evette, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities, including the breakfast was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Nice team. Educated and helpfull employees.

Customer review rating 4.5/5

Claudio W. Business - 11/07/2021 Confirmed reviews ALL

Good checking in. Nice room. Nice services. Nice breakfast. Late check-out greeted, what shows care for passenger's needs.

Dear Claudio W., We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad to read that our team's great hospitality was to your satisfaction. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

well located

Customer review rating 4.0/5

Shakiba Families - 11/07/2021 Confirmed reviews ALL

everything's was good but I was surprised your hotel didn't do anythings for my birthday bcs every year I have travel for my birthday and all hotels they did something good for my birthday but other things it was perfect thank you for your Service

Dear Shakiba, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that the hotel's convenient location was to your satisfaction. Referring to your comment regarding your birthday, this might have been genuinely missed by the team, however we wish you a happy belated birthday and hoping that you had a good day. Rest assured we have shared this with the team for our records. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Enjoyed the stay

Customer review rating 4.0/5

Dr K. P. Business - 09/07/2021 Confirmed reviews ALL

The stay was very comfortable, very friendly reception staff, timely housekeeping, and good range of breakfast menu. The restaurant menu can be improved for the dinner options.

Dear Dr Krishna P., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities, including our team's great hospitality and the breakfast. It is always a pleasure to receive positive feedback such as yours from our valued guests. Rest assured we have taken note of your comment regarding the menu variety and have shared it with the respective team in our effort to better improve on our overall services. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Wonderful Stay

Customer review rating 4.5/5

Amr E. S. Business - 04/07/2021 Confirmed reviews ALL

It was a pleasure staying at Ibis One Central. The hotel is very clean and well kept, and the staff are genuinely nice, hospitable and accommodating especially Reem at the Reception.

Dear Amr El S., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's cleanliness and Reem,'s great hospitality was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests and we are glad to read that our team's great hospitality was to your satisfaction. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Small rooms but the hotel location is fine

Customer review rating 2.5/5

Firas A. Business - 02/07/2021 Confirmed reviews ALL

The hotels is clean. But rooms are very small. Also the restaurant is very limited with Indian food mainly.

Dear Firas A., We very much appreciate your constructive comments regarding your stay at the ibis One Central Hotel. Thank you again for sharing your experience, and we look forward to the pleasure of welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.0/5

Charbel R. Solo - 02/07/2021 Confirmed reviews ALL

Everything is good. No comments. Thank you

Dear Charbel r., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Perfect

Customer review rating 5.0/5

R. V. H. Business - 01/07/2021 Confirmed reviews ALL

Stay was wonderful... Staff very helpful and friendly as usual... Thanks to the team: Paulo Nabin Durga David Kevin Ramesh Dave Alsihika Nuwan Thank you all for a lovely stay with Ibis

Dear Van H. R., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that our team's great hospitality was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

worst service ever, smallest rooms with less tha basic amentities

Customer review rating 0.5/5

Subhankar C. Business - 01/07/2021 Confirmed reviews ALL

Apart from being close to the exhibition hall, there is no good in this hotel. smallest rooms, no bathroom accessories, not even the iron box in the room. I had to chase the house keeping daily to clean my room, TV was not working and so on..I had my worst hotel stay ever. I wont recommend it to anyone ever

Dear Subhankar C., We would like to thank you for taking the time to complete our guest questionnaire regarding your recent stay with us. It is through guest feedback which we receive, that allows and enables us to improve our guest experience. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and rest assured that your concerns have been well noted and have been shared with the respective teams for their immediate attention. We thank you again for your comments and would like to assure you that anything brought to our notice is treated with the utmost care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Room review

TripAdvisor rating 4.0/5

annaE952MU Business - 01/03/2021 TripAdvisor review

Very good location especially if you are going to the trade centre. The hotel employees are kind and the rooms are clean. The only thing missing from the rooms are toiletries like mini shampoo and toothpaste.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Housekeeping & Cuisine Woes

TripAdvisor rating 2.0/5

Bharat2965 Business - 08/12/2020 TripAdvisor review

Ibis One Central has a distinct advantage considering location and connectivity. The Front Office team is quite friendly and do try their utmost to make patrons comfortable despite high turnover at the property. However, there are issues with Housekeeping and Kitchen. Each housekeeping staff has to complete ~28 rooms per shift. Most tend to use the same cloth to wipe the floor and the pot. The kitchen lacks a proper Indian chef and makes a mess of Indian cuisine. Most asian guests make a mockery of social distancing when travelling in the hotel elevators.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We are pleased to learn that you had a memorable stay at ibis One Central and that our team provided you with exceptional services. A positive guest satisfaction is something we endeavor to achieve every day and we are glad the hospitality of our team members met your expectations. Thank you for your positive review and we look forward to the opportunity to welcome you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster Hotel Manager

Smooth Stay

TripAdvisor rating 5.0/5

JoeveParedes 03/11/2020 TripAdvisor review

Smooth experience from check-in to check-out and all in between. Hotel is clean, staffs are friendly and the best part about the hotel is their Breakfast area cos it's stylish and having a relaxing ambiance.

Dear Valued Guest, We are happy to learn that overall, you had a good experience at our hotel and that your check in and check out experience, the hotel's cleanliness and the great service of our team was to your expectation. Your feedback is highly appreciated as this will motivate them to continue delivering exceptional services to our valued guests. We thank you for your feedback and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Its a Fabulous Property

TripAdvisor rating 5.0/5

jacksongomes55 10/08/2020 TripAdvisor review

Reception and Housekeeping were amazing. Location is very good. Cleanliness is well maintained Cozy room Well balanced colours maintained at room Hotel surroundings were very good Very close to metro.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Ibis One Central. At Ibis, we strive to provide a superior service experience for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Kind Regards, Anoop Dhondoo Cluster General Manager

Elegant Big Ibis Hotel in Dubai

TripAdvisor rating 4.0/5

DrZafer Business - 27/07/2020 TripAdvisor review

We enjoyed our stay in this Ibis hotel. It was for 1 night only. The reception guys were soo nice and helpful. The room was clean & equipped with most of the necessay things we might need for a short stay in Dubai. Parking was available indoors and outdoors as well :-)

Dear Valued Guest, First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your most recent visit. We are delighted to know that you had a pleasant stay with us and that you were satisfied with your expectations of the hotel especially with the room cleanliness and our team's great hospitality. Your feedback is highly appreciated and rest assured that your compliments have been shared with the team to serve as motivation in keeping up with their excellent service. We hope that we will have the opportunity to welcome you back in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

MY EXPERIENCY

TripAdvisor rating 5.0/5

724export Business - 23/02/2020 TripAdvisor review

Very nice attention of the personal, they are kind and helpful. Lovely local "CUBANO LITO" to enjoy of food drink and nice ambient.Very well location of Dubai Mall, financial center, old town. Tren station at 2 minuts wolking.

Dear 724export, Thank you for sharing your experience with us on Tripadvisor. It is heartwarming to know that your overall experience of stay was to your satisfaction and we greatly appreciate your positive feedback regarding your bar experience, as well as the great hospitality of the team. I have shared your review with our team, as this will serve as an inspiration to them to continue delivering exceptional services to all our guests. We appreciate your feedback and we look forward to welcoming you back again soon. Kind Regards, Frederic Gitzner Cluster General Manager

One of the best IBIS

TripAdvisor rating 4.0/5

thomasbX4899NK Business - 26/01/2020 TripAdvisor review

The IBIS One Central is one of the Top Hotel inwards the IBIS Group. It acts like a 4 star hotel based on its comfort and staff. This is my standard hotel to choose for Dubai! One of the closest locations to the exhibition center. The small shop is providing all things you may need and the persons who run it are super friendly.

Dear thomasbX4899NK, Thank you for taking the time to share your experience with us. We are grateful that you took the time to share us your positive review of ibis One Central and we are truly pleased that we were able to meet your expectations. We are delighted to hear that you had an amazing stay as positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent place to stay during exhibition

TripAdvisor rating 5.0/5

andreastschanz2018 Business - 24/01/2020 TripAdvisor review

A short stay for 2 nights, but remarkable conditions. Good and clean rooms, quiet area, excellent breakfast with wide range of food offered, excellent wok food during day and nighttime, friendly and helpful staff at reception.

Dear andreastschanz2018, Thank you for choosing ibis One Central as your hotel of choice during your recent stay. We value that you took the time to leave us a review on TripAdvisor. Hearing your feedback is important to us as it helps us find ways to always improve our guest service. We are pleased to hear that you are satisfied with your room and breakfast experience, the great hospitality of our staff and that you found the location of the hotel to an advantage. We are delighted that we were able to make your stay memorable. We wish you the best of safe travels always and hope to see you again soon at ibis One Central. Sincerely yours, Frederic Gitzner Cluster General Manager

Stay at Ibis One Central

TripAdvisor rating 4.0/5

Ogbola O Business - 20/01/2020 TripAdvisor review

This is a very lovely and clean hotel. The rooms are a bit small but well arranged and clean. The front desk personnel are friendly and are willing to help. There's a small store downstairs that makes it easy to get some things like personal hygiene and toiletries. The breakfast was good and the chef was fantastic. It is a 3-star hotel and it wasn't short of that.

Dear Ogbola O, Thank you for sharing us your review on Tripadvisor. We are delighted to learn that you had an overall great experience at the hotel and that your expectations were met during your stay. We always endeavor in providing the best experience to our guests and we find satisfaction that we were able to offer you a quality stay. We look forward to welcome you in your next visit and we wish you the best of safe travels always. Sincerely Yours, Frederic Gitzner Cluster General Manager

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