ibis One Central Hotel 3 stars

In general, I Love being at IBIS One Central; the whole team at the front office department always seeks my comfort and do their best to make me feel at home. Here I would like to highly mention DAVID and KEVIN whom I think perfectly fit for what customer service is all about. The housekeeping service is good too. However, the utilities in the room are not perfect. The plumbing was always a problem.

My short stay was very wonderful. From the reception Mr. Kevin and Arvin were very welcoming and check in was done smoothly. Housekeeping staff (Aiza, Nelimini, the African attendant and afternoon HK Supervisor but I forgot their names are very attentive and very quick in giving our request. I felt they are my family while on my stay :) Thank you very much and definitely we'll come back soon.

It was good and comfortable

Great hotel and great location. The service is really good. My only comment is about the parking. There is no valet parking and all parking in front of the hotel is full. There is basement parking, but it was a nightmare finding it, and finding where to park. Once I found the elevators to the hotel, everything was smooth, with no issues. Thank you Ibis One Central for a great stay. Will be back again (now that i found the parking!!!!).

Very clean hotel. However, it was very difficult for me to have a good sleep because of the very loud constant noise from the A/C. The window is very small and there is not much daylight. This hotel is good for a short business trip. Overall, I had a good stay. The staff is very professional and friendly.

Every single stuff in Ibis Central it's a family for me. This hotel whitout them wouldn't be the same, I could name each one for them and give them just an over 10. Over satisfied, this why why I'm choosing this specific hotel since 2018 :).

I always prefer to stay in this hotel for enough parking space front of hotel premises and specially prefer to stay because of the cordial behaviour and efficient manner of hospitality from the front desk receiptionists; observed effective assistance from them to make the checkup process at earliest; hence recently few times found only one staff available in the front receiption and due to that little unexpected delay happened by following the cue ahead of mine, but its acceptable by considering the ongoing pandemic precaustion measurement 'less attendants of staffs'.

very good exerience

Not easy to reach to hotel parking, and the valet parking is chargeable Hotel staff very friendly and always smiling

Friendly and helpful staff - booking, Checkin, cleaning, checkout, Dubai Mall trip

Amazing

A perfect place to stay and is easily accessible by Dubai metro. the services are to the point. Good breakfast. Nice staff. Mini bar is replaced with a vending machine, that was impressive.

Very good location especially if you are going to the trade centre. The hotel employees are kind and the rooms are clean. The only thing missing from the rooms are toiletries like mini shampoo and toothpaste.

Ibis One Central has a distinct advantage considering location and connectivity. The Front Office team is quite friendly and do try their utmost to make patrons comfortable despite high turnover at the property. However, there are issues with Housekeeping and Kitchen. Each housekeeping staff has to complete ~28 rooms per shift. Most tend to use the same cloth to wipe the floor and the pot. The kitchen lacks a proper Indian chef and makes a mess of Indian cuisine. Most asian guests make a mockery of social distancing when travelling in the hotel elevators.

Smooth experience from check-in to check-out and all in between. Hotel is clean, staffs are friendly and the best part about the hotel is their Breakfast area cos it's stylish and having a relaxing ambiance.