ibis One Central Hotel 3 stars

Customer review rating 4.2/5 4,707 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis One Central
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodation(s)

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Rooms

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Non contractual photo

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,707 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,244 reviews

top top top

Customer review rating 4.2/5

Samij J. Couples - 18/11/2020 Confirmed reviews ALL

ouii bien staff very fiendly génial

Dear Samih j., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Alhamdullillah safely stay

Customer review rating 4.2/5

Mohamed Y. A. Business - 17/11/2020 Confirmed reviews ALL

Well services in all. Dinning area service is very high standard and cooperation All staff's KHAN ANJALI RAVEENA AGUSTIN AND MORE STAFF'S ALL SERVING WELL. AS SAME CLEANING STAFF'S ALSO COMING ROOM EVERY DAY . SIRJANA AGATA EBLY SUJA ABHISHEK ALL COOPERATION WITH CUSTOMERS FINALLY THANKS TOO ALL. MOHAMED Y. A. 00…02…632234

Dear Mohamed Y., Thank you for taking the time to share your experience with us. We are delighted to learn that you had a pleasant stay at Ibis One Central and that your overall experience, including our team's great hospitality. It will be a pleasure to share your heart warming feedback with the mentioned team members as this will serve as an encouragement for them to continue delivering exceptional services to our valued guests. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Excellent Staff.

Customer review rating 4.2/5

S. A. Business - 17/11/2020 Confirmed reviews ALL

Extremely helpful staff especially Mr.David. Thanks a Lot...

Dear A. S., We are delighted to learn that you had a pleasant stay at Ibis One Central and that your overall experience, including David's great hospitality was to your satisfaction. It will be a pleasure to share your heart warming feedback with the mentioned team member as this will serve as an encouragement to him and the entire team for them to continue delivering exceptional services to our valued guests. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Extremely well located

Customer review rating 4.2/5

Muhammad S. A. Solo - 15/11/2020 Confirmed reviews ALL

The staff were very helfpful and courteous. I enjoyed each day of my stay there. The room were well equipped.

Dear Muhammad Shozab A., Thank you for taking the time to share your experience with us. We are delighted to learn that you had a pleasant stay at Ibis One Central and that your overall experience was to your satisfaction. It will be a pleasure to share your heart warming feedback with the entire team as this will serve as an encouragement for them to continue delivering exceptional services to our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Yes well located and easy to access metro station to go anywhere u want

Customer review rating 4.2/5

Sumaira Solo - 13/11/2020 Confirmed reviews ALL

Very nice and comfortable stay Highly secure place and friendly staff

Dear Sumaira, We are delighted to learn that you had a pleasant stay at Ibis One Central and that your overall experience, including our team's great hospitality was to your satisfaction. It will be a pleasure to share your heart warming feedback with the team as this will serve as an encouragement and the entire team for them to continue delivering exceptional services to our valued guests. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central
Customer review rating 4.2/5

L. V. Solo - 13/11/2020 Confirmed reviews ALL

Am really happy from ur Ibis hotel..

Dear L. v. , Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities was to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located.. nearby metro

Customer review rating 4.2/5

Ghulam F. Solo - 13/11/2020 Confirmed reviews ALL

Good services but only its little bit crowded due to affordable rates and central location.

Dear Ghulam F., Thank you for taking the time to share your positive feedback following your stay with us. We are happy to read that you were pleased with the hotel's services and rest assured your comment concerning a certain aspect is well received. We look forward to welcoming you back again to the hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Mediocre

Customer review rating 4.2/5

G D. W. Solo - 13/11/2020 Confirmed reviews ALL

Basic room, clean, good bed and pillows. I had booked the Ibis hotel across the street, but that one was closed. Nothing was mentioned about the closure when I booked it. I was sent to the other hotel. No apologies were made and nothing was offered to me for the inconvenience (free breakfast or extra points would have been more than reasonable). On my last day (November 7) a cologne was stolen from my room by most likely the person doing the housekeeping/room cleaning, even though I had the DONT DISTURB sign on my door throughout my entire stay!

Comfort

Customer review rating 4.2/5

Emmanuel M. Solo - 12/11/2020 Confirmed reviews ALL

Comfortable stay, friendly staff, and provide good service from the staff.

Dear Emmanuel M., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Below average

Customer review rating 4.2/5

Ramesh Business - 12/11/2020 Confirmed reviews ALL

Nothing to say

Dear Ramesh, Thank you for taking the time to tell us about your experience at the ibis One Central. We are sorry to learn that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 4.2/5

Haris P. B. Business - 12/11/2020 Confirmed reviews ALL

It was very nice staying at ibis

Dear Haris P, Thank you for taking the time to share your positive feedback following your stay with us. We are happy to read that you were pleased with the hotel's services and facilities. We look forward to welcoming you back again to the hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Well located

Customer review rating 4.2/5

Tejaskumar B. Solo - 10/11/2020 Confirmed reviews ALL

Overall I have good experience but few things I would like to highlight. TV was not working properly and after so many complaints also no solution. Toilet flush was not working properly. House keeping was not up to the mark.

Dear Tejaskumar B., Thank you for taking the time to tell us about your experience at the ibis One Central and we are glad to read that overall you had a fair stay with us. Rest assured that your comments on certain aspects of your stay are well noted and have been shared with the respective teams to further enhance on our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good ambience, Good and nice staff very accommodating . friendly atmosphere , well located , its near the metro.

Customer review rating 4.2/5

Alvin R. Friends - 10/11/2020 Confirmed reviews ALL

It a great stay and would love to stay again for a holiday, the only thing is the wifi if you are in the second floor , it is non responsive, aside from that its all great. Food are great too.

Dear Alvin R., Thank you for taking the time to share your experience with us. We are delighted to learn that you had a pleasant stay at Ibis One Central and that the hotel's proximity to the metro station, hotel's ambiance and the great hospitality of our team was to your satisfaction. A positive guest experience is something we endeavor to achieve every day. Rest assured your comment regarding the WiFi is well received and has been shared with the respective team. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location.

Customer review rating 4.2/5

Ega Couples - 10/11/2020 Confirmed reviews ALL

Overall was amazing as my 2nd stay, but belows are some points you missed 1. Around 9pm, i tried to call operators like 5 times, nobody picked up. 2. I asked for 2 bottled waters and 1 dental kit in the morning, yet I didn't receive it. But room was clean, staf was friendly.

Dear Ega, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We very much appreciate your constructive feedback following your recent stay with us. Rest assured that your comments are well noted and have been shared with the respective teams, as this remains an isolated occurrence not indicative to the level of services we aspire to offer to our valued patrons. We hope you will give us another opportunity to welcome you back again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Satisfied

Customer review rating 4.2/5

Amit Solo - 09/11/2020 Confirmed reviews ALL

Comfortable, friendly staff, clean and tidy

Dear Amit, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We are delighted to learn that overall you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. It is always a pleasure to receive positive feedback such as yours from our valued guests. We look forward to welcoming you again soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 4.2/5

Hira Families - 08/11/2020 Confirmed reviews ALL

It was good. Room service needs some improvement.

Dear Hira, Thank you for taking the time to share your feedback regarding your stay with us. We very much appreciate your constructive comments on the rooms. Rest assured your feedback has been well noted and has been shared with the management team. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Plesent stay

Customer review rating 4.2/5

Nazeer A. Business - 08/11/2020 Confirmed reviews ALL

It was nice and memorable stay and responsive staffs, and very good breakfast arrangements with continental and asian foods,

Dear Nazeer a., Thank you for taking the time to leave us a review following your stay at the ibis One Central. We are glad to read that you were happy with our team's great hospitality and the food. Its feedback such as yours that inspire the team to constantly strive for excellence. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Had q very bad experience with front desk, house keeping, food, cleanliness and everything

Customer review rating 4.2/5

Ashish P. Business - 06/11/2020 Confirmed reviews ALL

I had a plan to stay for 10 days more but got totally pissed off by the service received during 3 days. I had to change my hotel as there was no way i could make myself stay.

Dear Ashish P., We would like to thank you for taking the time to complete our guest questionnaire regarding your recent stay with us. It is through guest feedback which we receive, that allows and enables us to improve our guest experience. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience which may have been caused. At Ibis, we strive to provide a superior service experience for every customer and rest assured that your concern has been well noted and has been shared with the respective team. We thank you again for your comments and would like to assure you that anything brought to our notice is treated with the utmost care and attention it deserves. Stay Safe! Sincerely yours, Mohsin Yaqoob Cluster Hotel Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Met all my needs in a neat, clean and professional package.

Customer review rating 4.2/5

Anonymous Business - 03/11/2020 Confirmed reviews ALL

Booking was simple. Room was clean and quiet. Staff service was polite and efficient. The hotel was security conscious with appropriate C19 measures in force.

Dear Valued Guest, We are delighted to learn that you had a pleasant stay at Ibis One Central and that the hotel's cleanliness and your overall experience was to your satisfaction. It will be a pleasure to share your heart warming feedback with the team as this will serve as an encouragement to them to continue delivering exceptional services to our valued guests. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Smooth Stay

TripAdvisor rating 4.0/5

JoeveParedes 03/11/2020 TripAdvisor review

Smooth experience from check-in to check-out and all in between. Hotel is clean, staffs are friendly and the best part about the hotel is their Breakfast area cos it's stylish and having a relaxing ambiance.

Dear Valued Guest, We are happy to learn that overall, you had a good experience at our hotel and that your check in and check out experience, the hotel's cleanliness and the great service of our team was to your expectation. Your feedback is highly appreciated as this will motivate them to continue delivering exceptional services to our valued guests. We thank you for your feedback and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

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