ibis One Central Hotel 3 stars

Customer review rating 4.2/5 4,535 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis One Central
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :  27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :  RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
Rooms

Our restaurants and bars

WOK & CO

Type of cuisine: International

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Non contractual photo

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,535 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,208 reviews

Its a Fabulous Property

TripAdvisor rating 4.0/5

jacksongomes55 10/08/2020 TripAdvisor review

Reception and Housekeeping were amazing. Location is very good. Cleanliness is well maintained Cozy room Well balanced colours maintained at room Hotel surroundings were very good Very close to metro.

Good stay

Customer review rating 4.2/5

Esraa H. Families - 08/08/2020 Confirmed reviews ALL

Everything was good we enjoyed the hotel, perfect location, very safety 100%, breakfast very nice as always, staff very friendly, only the thing when we want to ask about something for room like slippers and this things they will ask for many most of hotel they r provide this things free.

Dear Esraa H., Thank you for taking the time to leave us a review following your stay at the ibis One Central. We are glad to read that you were happy with the hotel's convenient location, the breakfast and our team's great hospitality. Its feedback such as yours that inspire the team to constantly strive for excellence. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

everything is very good

Customer review rating 4.2/5

Elina B. Business - 08/08/2020 Confirmed reviews ALL

im happy

Dear Elina b., Thank you for taking the time to share your experience with us. We very much appreciate your positive review regarding your stay at Ibis One Central. It is a pleasure to read that the hotel's services and facilities were to your expectations. Rest assured your comments have been shared with the team as this will serve as an encouragement to continue delivering excellent services to our valued guests. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Except staff behaviour my stay was very bad

Customer review rating 4.2/5

Anis K. Solo - 06/08/2020 Confirmed reviews ALL

As i mentioned room was not upto the mark What i expected and i saw in pictures on site. Amenities and supplies not available. There was an issue about hot water

Dear Anis K., Thank you for taking the time to tell us about your experience at the ibis One Central. We are sorry to learn that your stay did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that your comments are well noted and have been shared with the respective teams to enhance our guest's experience. We hope you will give us another opportunity to welcome you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

The best hotel for holidays

Customer review rating 4.2/5

Ahmed M. Couples - 04/08/2020 Confirmed reviews ALL

The place is so good and clean

Dear Ahmed M., Thank you for taking the time to share your positive feedback following your stay with us. We are happy to read that you were pleased with the hotel's cleanliness and our overall services. Its feedback such as yours that inspire the team to constantly strive for excellence. We look forward to welcoming you back again to the hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

very small and not deserve the money paid

Customer review rating 4.2/5

Qasim Couples - 04/08/2020 Confirmed reviews ALL

small room staff not professional no parking rooms not ready when i reach hotel

Dear Qasim, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Ibis One Central. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you with regard to your overall experience and the service of our team. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay. Rest assured that all your comments are well received and have been shared with the management team to enhance our guest experience. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great customer service, safe, clean and secure place!

Customer review rating 4.2/5

Jacqueline T. Business - 04/08/2020 Confirmed reviews ALL

I like the location of the hotel. I enjoy morning walks and jogging including the places nearby to explore. For instance the Dubai museum (under construction) but still worth taking a look, jogging distance to Dubai Mall and Burj Khalifa hotel. You can sight see the beautiful clean scenery and enjoy the desert heat for a good workout in the morning.

Dear Jacqueline T., Thank you for taking the time to answer our online guest questionnaire. We are happy to read that you were pleased with the hotel's convenient location and your overall experience. We look forward to welcoming you back again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Simple but important notes

Customer review rating 4.2/5

Tarek Couples - 03/08/2020 Confirmed reviews ALL

The rooms are very small Smoking rooms do not have an exhaust fan

Dear Tarek, Thank you for taking the time to share your feedback regarding your stay with us. We very much appreciate your constructive comments on the rooms. Rest assured your feedback has been well noted and has been shared with the respective team. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Really good stay with a Great service

Customer review rating 4.2/5

Muhammad S. Couples - 27/07/2020 Confirmed reviews ALL

Special thanks for the receptionist lady Ms, sherdyle ( Philippine girl) She has an amazing customer services assistance with a great welcome smile and so helpful as well. i am sorry if i typed her name wrong.however i was there on Thursday night 23rd of July 2020 around 10:30 pm.therefore i wish my feedback find her. I would like also to give Mr Malik a good feedback as well since he was really kind with a professional customer service when i checked out from hotel. Thank you guys

Dear S. M., Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Its feedback such as yours that inspire the team to constantly strive for excellence. We have shared your kind feedback with the mentioned team members, as this will motivate them to continue elevating the quality of our service for all our guests. We look forward to have the opportunity to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Elegant Big Ibis Hotel in Dubai

TripAdvisor rating 4.0/5

DrZafer Business - 27/07/2020 TripAdvisor review

We enjoyed our stay in this Ibis hotel. It was for 1 night only. The reception guys were soo nice and helpful. The room was clean & equipped with most of the necessay things we might need for a short stay in Dubai. Parking was available indoors and outdoors as well :-)

Dear Valued Guest, First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your most recent visit. We are delighted to know that you had a pleasant stay with us and that you were satisfied with your expectations of the hotel especially with the room cleanliness and our team's great hospitality. Your feedback is highly appreciated and rest assured that your compliments have been shared with the team to serve as motivation in keeping up with their excellent service. We hope that we will have the opportunity to welcome you back in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

Awesome

Customer review rating 4.2/5

Jaypee Solo - 25/07/2020 Confirmed reviews ALL

I had a great stay, my room was so clean and comfy with the view of burj khalifah, the staff are friendly with excellence customer service, the location of the hotel is easy access near to,! Probably will come back and recommend it.

Dear Jaypee, We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied, as a positive guest experience is something we endeavor to achieve every day. We very much appreciate your positive feedback on the room cleanliness, hotel's location and our team's great hospitality. We have shared your review with our team, as this will serve as a motivation as we strive to continuously improve the quality of our services. We hope that we will get a chance to welcome you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Good stay

Customer review rating 4.2/5

Debbie Solo - 25/03/2020 Confirmed reviews ALL

Staff location convenience all great

Dear Ms. Debbie, Thank you for choosing ibis One Central as your hotel of choice and for your continuous patronage as our valued Accor Live Limitless Platinum Member. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue on giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Clean and Confortable Accomodation

Customer review rating 4.2/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Stayed in the Ibis Central for 4 weeks with no complaints. The room was always clean, breakfast buffet good, vallet parking always efficient. The staff were also polite and pleasant to deal with. I can’t comment on the facilities since was working full time and really only slept at the hotel.

Dear Valued Guest, Thank you for taking the time to leave us a review following your stay at the ibis One Central and for your continuous patronage as our valued Accor Live Limitless Silver Member. Positive reviews such as yours motivate us to continue on giving our very best in making sure that our guest's leave with a great experience. We have shared your kind feedback with our team members to serve as a motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located", "Good stay" & " Small Room"

Customer review rating 4.2/5

Mohammed R. Business - 16/03/2020 Confirmed reviews ALL

I am happy to stay at the IBIS Hotel during the period of MEE and upon repeated visits to Dubai I will be one of the guests in any IBIS hotels

Dear Mohammed R., We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent staff,good hotel

Customer review rating 4.2/5

Tina M. V. Friends - 15/03/2020 Confirmed reviews ALL

We had a great stay ,thank you very much

Dear Tina M. V., Thank you for taking the time to share your experience with us. We are delighted to hear that you had an amazing stay and that your experience has met your expectations. Positive reviews such as yours motivate us to continue in giving our very best in making sure that our guest leave with a great experience. We have shared your kind feedback with our team members to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Normal Stay

Customer review rating 4.2/5

Muhammad S. B. Business - 12/03/2020 Confirmed reviews ALL

Hotel was normal. Neither very good not very bad. Room was too small. No bedroom sleepers were available during my 3 night stay. Moreover no soap was placed to wash hands. The good thing was the breakfast which was fantastic. Quality and variety of food was excellent. Staff was very courteous and nice. Shop on ground floor of hotel was extra ordinary expensive.

Dear Mr. Muhammad Shakeel B., Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

Convenient well located near what i wanted.

Customer review rating 4.2/5

Marwan F. Friends - 10/03/2020 Confirmed reviews ALL

The hotel in General is great it just needs one little thing which is a microwave in the rooms thats it , but overall the experience was amazing .

Dear Mr. Marwan F, Thank you for taking the time to share your feedback. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We appreciate your comments and we would like to kindly inform you that ibis One Central is a 3 star economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, some services offered in a 4 star or 5 star hotel may not be available in our hotel. Rest assured your comment has been shared with the team to enhance our guest's experience. Sincerely yours, Frederic Gitzner Cluster General Manager

Only for the E.

Customer review rating 4.2/5

Wtc E. Business - 09/03/2020 Confirmed reviews ALL

Would stay only if there is an E. at WTC.

Dear Valued Guest, Thank you for taking the time to leave us a review and for choosing ibis One Central as your hotel of choice during your recent stay. We are sorry to learn that your experience did not meet your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. We do value your feedback requiring areas of improvement and rest assured that we have shared this with our team to enhance our guest experience. We wish you the best of travels and we hope that you will give us another opportunity to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Comfortable and nice stay in the middle of the city

Customer review rating 4.2/5

Yesset Business - 06/03/2020 Confirmed reviews ALL

Tidy, stylish and cozy hotel in downtown area, close to most of the city business and entertainment activities, easy to commute to main landmarks. Actually there are two IBIS hotels with the area, I first got to one of them, my booking was in another one and reception guys kindly helped me there. Rooms are clean and nice, though I haven't found any room flip-flops/slippers which was not very convenient. Nonetheless, what I liked much is a cuisine - delicious, wonderful phak soup and boom bai beef curry were a perfect meal for relaxed afternoon. Evening activity that day was represented by Latin-american dancing in a lounge bar, I had a glance on it and enjoyed a lot.

Dear Mr. Yesset, We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We hope that we will get a chance to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Conviniently located, Clean & friendly

Customer review rating 4.2/5

Jamal A. S. Business - 05/03/2020 Confirmed reviews ALL

Loved being close to Metro and World Trade Center, Clean & friendly staff

Dear Mr. Jamal A. S., Thank you for taking the time to share your experience with us. We very much appreciate your constructive feedback following your recent stay at ibis One Central. Your valuable comments have been shared with the team, so that they are aware of the areas requiring attention. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

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