Ibis Budget Guarulhos Airport 2 stars

Customer review rating (ALL Rating) 4.2/5 1,106 reviews

Ibis Budget Guarulhos Airport - Image 1
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Description

Hotel extras

  • An Ibis budget economy hotel near Guarulhos Airport.

  • Ibis budget Guarulhos Aeroporto: great rooms, WiFi, and 24-hour bar area.

  • The ideal location for connections and fast travel.

  • Fast checkout service to speed up your departure.

  • Buffet service for breakfast, lunch, dinner, and supper.

Our accommodation(s)

Hotel location

Ibis Budget Guarulhos Airport

Avenida Lauro de Gusmão Silveira, 1125, Pq Ind do Jardim Sao Geraldo
07140-010 GUARULHOS
Brazil

GPS:-23.43903, -46.49673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANTE IBIS BUDGET

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,106 reviews

Customer review rating 3.0/5

Maite E. C. Business - Confirmed reviews ALL

The room was small but okay for my needs. And the location and transfer were very good. The only negative was the level of noise coming from the streets was unbearable. It was so loud when I arrived to the room I thought the window was open. This noise continued all through the night. I could not have a good rest before my next morning flight.

Dear Maite, Thank you for sharing your experience with us. We are pleased to know that our location, transfer service, and overall room met your needs. However, we are truly sorry to hear about the noise disturbance you experienced during your stay. We understand how important a good night’s rest is, especially before an early flight, and we regret that this impacted your experience. As we are located very close to the airport, occasional aircraft noise may be noticeable, even with the existing soundproofing. That said, your comment regarding the window noise insulation is very important and will be carefully reviewed with our team as we continuously look for ways to improve our facilities and guest comfort. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you again for a more restful stay. Best regards, Diego Almeida Deputy Manager

Customer review rating 1.5/5

Jack H. O. J. Families - Confirmed reviews ALL

Helpful staff. Terrible procedures.

Dear Jack, Thank you for sharing your feedback with us. We sincerely apologize for the long wait time and the disorganized check-in experience you encountered. We understand how frustrating this can be, especially after a journey, and we truly regret that our procedures did not meet your expectations. At the same time, we appreciate your kind recognition of our staff’s helpfulness. Your comments regarding the check-in process, including the online check-in experience and time spent at the front desk, are very valuable and will be carefully reviewed with our team to identify improvements and make the process more efficient and seamless. Thank you again for your feedback, as it helps us improve our services. We hope to have the opportunity to welcome you again for a smoother experience in the future. Best regards, Diego Almeida Deputy Manager

Customer review rating 0.5/5

Caetano L. Families - Confirmed reviews ALL

When we arrived at the hotel at midnight, after having missed our connecting flight, there was a huge line of people checking in. It took us 1 1/2 hrs to get the keys to our room. I have never experienced a slower and less friendly check in than this one.

Dear Caetano, Thank you for sharing your experience with us. Situations involving a high number of guests arriving simultaneously due to airline disruptions can significantly impact our operation. However, we recognize that this does not justify the lack of clear instructions regarding the online check-in process, nor the perception of an unfriendly service, and we truly apologize for that. Your comments are extremely important and will be shared with our team so we can improve both communication and efficiency, particularly in high-demand scenarios involving airline vouchers. We appreciate your feedback and hope to have the opportunity to welcome you again in the future under better circumstances. Kind regards, Diego Almeida Deputy Manager

Customer review rating 4.5/5

Gopalan N. R. K. Business - Confirmed reviews ALL

The room was clean, the staffs were very helpful, the restaurant food was good and airport drop was on time.

Dear Golopan, Thank you very much for sharing your experience with us. We are delighted to know that you had a comfortable stay and that you appreciated the cleanliness of the room, the helpfulness of our staff, the quality of our restaurant, and the punctuality of the airport drop service. Your kind words are very important to our team and motivate us to continue delivering a great experience to our guests. We hope to welcome you again soon. Kind regards, Diego Almeida Deputy Manager

Customer review rating 5.0/5

Jessica H. Couples - Confirmed reviews ALL

We had a miserable airport delay and were grateful for a great buffet for dinner and a comfortable quiet bed to sleep

Dear Jessica, Thank you very much for sharing your experience with us. We are sorry to hear about the inconvenience caused by your airport delay, but we are truly pleased to know that you found comfort in your stay with us. It is very rewarding to hear that you enjoyed our dinner buffet and had a comfortable and quiet night’s rest. Your feedback is greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you again in the future. Kind regards, Diego Almeida Deputy Manager

Other web-users rate our hotel

  • 993 reviews 9.1/10 Location
  • 1,377 reviews 5.8/10 Room
  • 1,221 reviews 7.1/10 Service
  • 27 reviews 5.8/10 WiFi
  • 937 reviews 9.4/10 Breakfast
  • 554 reviews 8.1/10 Cleanliness
  • 325 reviews 9.3/10 Vibe
  • 207 reviews 7.6/10 Amenities

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