Ibis Budget Guarulhos Airport 2 stars

Customer review rating (ALL Rating) 4.2/5 961 reviews

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Description

Hotel extras

  • An Ibis budget economy hotel near Guarulhos Airport.

  • Ibis budget Guarulhos Aeroporto: great rooms, WiFi, and 24-hour bar area.

  • The ideal location for connections and fast travel.

  • Fast checkout service to speed up your departure.

  • Buffet service for breakfast, lunch, dinner, and supper.

Our accommodation(s)

Hotel location

Ibis Budget Guarulhos Airport

Avenida Lauro de Gusmão Silveira, 1125, Pq Ind do Jardim Sao Geraldo
07140-010 GUARULHOS
Brazil

GPS:-23.43903, -46.49673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

RESTAURANTE IBIS BUDGET

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  961 reviews

Customer review rating 5.0/5

Luiz C. D. A. Solo - Confirmed reviews ALL

Not easy to do a check in at midnight endless line. But after I did was a pleasant stay

Dear Luiz C., Thank you for sharing your experience with us. We are glad to know that, despite the delay during check-in, you still had a pleasant stay at our hotel. We understand that waiting in line can be inconvenient, especially late at night. Our team always strives to minimize queues and provide the fastest possible service; however, during periods of high demand—particularly when we receive many guests due to flight cancellations—the flow may be higher than expected. We truly appreciate your understanding and hope to have the pleasure of welcoming you again on a future visit. Kind regards, Diego Almeida Deputy Manager

Customer review rating 5.0/5

Mariana G. D. C. D. H. Families - Confirmed reviews ALL

We had to stay a few nights due to flight cancellation and we were pleasantly surprised by the hotel. Especially the customer service (shout out to Aleja in the front desk) and the food.

Dear Mariana, Thank you very much for sharing your experience with us. We are delighted to know that, despite the inconvenience of a flight cancellation, your stay at our hotel was a pleasant one. It is wonderful to hear that our customer service, especially Aleja at the front desk, and the quality of the food contributed positively to your experience. We will be sure to share your kind words with her and the entire team. Your feedback is greatly appreciated and motivates us to continue providing attentive and welcoming service to all our guests. We look forward to welcoming you again in the future under smoother circumstances. Diego Almeida Deputy Manager

Customer review rating 3.5/5

Josefa D. E. Families - Confirmed reviews ALL

We arrived at 1 am and the hall was crowded… we were with out 4 children… atendants were lovely but it was so much time

Dear Josefa, Thank you for sharing your experience with us. We are pleased to know that you found the bedroom adequate, enjoyed the excellent breakfast, and that our attendants were lovely and helpful. However, we sincerely regret the delay during check-in, especially considering that you arrived at 1 a.m. with your four children and found the lobby crowded. In certain situations, when many guests arrive simultaneously — often due to flight changes — the waiting time may unfortunately increase, but we understand how tiring this can be after a long trip. Regarding the difficulty with your Chilean credit card, some international cards may face temporary authorization restrictions depending on the issuing bank. We are glad you were able to resolve the situation, but we understand the inconvenience this may have caused. Your feedback about the team member on duty that night will also be reviewed internally to ensure we continue improving our service. We appreciate your comments and hope to welcome you again for a smoother experience. Diego Almeida Deputy Manager

Customer review rating 3.5/5

Camila S. A. Families - Confirmed reviews ALL

Rooms are okay for one night. Breakfast and dinner are good. However, the check-in was very slow. The staff is not very friendly — they answer what is necessary, but in a very short and direct way, without much warmth.

Hello Camila, Thank you for sharing your feedback with us. We are pleased to know that you found the hotel convenient for a short stay and that you enjoyed both breakfast and dinner. On the other hand, we sincerely regret that your check-in experience was slow and that the service did not feel as warm as it should have. Courtesy and hospitality are essential parts of the guest experience, and your comments will be shared with our team so we can reinforce the importance of delivering not only efficient, but also welcoming service. Your feedback is very valuable and helps us continue improving. We hope to have the opportunity to welcome you again for a better experience. Diego Almeida Deputy Manager

Customer review rating 5.0/5

Sebastian H. Families - Confirmed reviews ALL

Well located, comfortable stay, great food and very amigable staff!

Dear Sebastian, Thank you very much for your kind review. We are delighted to know that you enjoyed our location, had a comfortable stay, appreciated the food, and found our staff very friendly. Your positive feedback is truly rewarding for our entire team. We look forward to welcoming you again on your next visit. Diego Almeida Deputy Manager

Other web-users rate our hotel

  • 951 reviews 9.1/10 Location
  • 1,304 reviews 5.7/10 Room
  • 1,139 reviews 7.1/10 Service
  • 24 reviews 7.5/10 WiFi
  • 893 reviews 9.5/10 Breakfast
  • 536 reviews 8/10 Cleanliness
  • 319 reviews 9.3/10 Vibe
  • 200 reviews 7.6/10 Amenities

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