Ibis São Paulo Tatuapé Hotel 3 stars

Customer review rating 4.5/5 3,325 reviews

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Ibis São Paulo Tatuapé
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+ 18 Services

Hotel extras

  • ibis Tatuapé is 30 minutes from São Paulo International Airport - Guarulhos

  • 20 minutes from Tietê Bus Terminal

  • 2 minutes from Tatuapé Terminal

  • Rooms are adapted and equipped for people with reduced mobility

  • Enjoy happy hour with your friends. Live music every Thursday!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Table tennis
Business services
  • Computer for guest use
  • Copy/print service availablePaying
Information message

Hotel location

Ibis São Paulo Tatuapé

Rua Filipe Camarão 547
Tatuape
03065000 sao paulo
brazil

Tel: +551135002450

Fax: (+)1135002450

Check-in from 12h00

Check out up to 12h00

  • RODOVIARIA TIETE :  Zona Norte Rodoviária Tietê

  • METRO LUZ :  Linha 1 - Azul Luz

  • METRO TATUAPE :  Linha 3 - Vermel Tatuapé

  • By plane

    AEROPORTO DE CONGONHAS At 17km / 10 miles

  • By plane

    AEROPORTO DE GUARULHOS At 20km / 12 miles

  • By car

    MARGINAL TIETE At 0km / 1 miles

  • By car

    VIA DUTRA At 5km / 3 miles

  • By train

    ESTACAO ENGENHEIRO GOULART At 8km / 5 miles

  • By train

    ESTACAO TATUAPE At 0km / 0 miles

GPS :-23.539926, -46.579297

Our accommodation(s)

Whether for leisure or business, ibis Sao Paulo Tatuapé rooms are ideal for you to relax. The modern and comfortable rooms have everything you need to have a well-deserved rest after a tiring journey. Enjoy amenities as WiFi Free of charge, workdesk and cot on request. Rooms adapted for people with reduced mobility. And if you're travelling as a family, take advantage of accommodations for up to two adults and one child.

Standard room with 1 double size bed

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Standard room with 2 single size beds

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Standard room with 1 double size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Standard Room Adapted with 1 double size bed

Accessible room
  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Room Office - Apartment without a bed to be used as an officeNon contractual photo

  • Max. number of persons: 2
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Modern and relaxed, Ibis Kitchen is the right choice to enjoy a good restaurant in the hotel! The menu includes options from delicious grills to burgers. On match days, watch the best of football on an exclusive big screen!

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS KITCHEN BAR

Non contractual photo

In a warm and colorful atmosphere, ideal for a happy hour with friends after work, the bar area offers snacks, quick dishes and a drinks menu with an exclusive selection of spirits and craft beers. Open 24 hours.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Ibis São Paulo Tatuapé

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,325 reviews

tripadvisor

TripAdvisor Rating 4.0/5

111 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good staff and personnel. Terrible wifi. A bit noise even with window closed

Customer review rating 1.5/5

Disclosed Couples - 09/01/2021 Confirmed reviews ALL

Good staff and personnel. Terrible wifi. A bit noise even with window closed

Clean, basic, OK

Customer review rating 4.5/5

Charles V. Business - 23/12/2020 Confirmed reviews ALL

Good, water in the room would be nice.

An Ibis hotel with poor wi-fi

Customer review rating 2.0/5

Rhenan H. Business - 14/12/2020 Confirmed reviews ALL

I was put in a room with no wifi signal and neither reception desk nor maintenance could fix during my stay causing me to lose some work and making me to use available connection on loby. No other rooms was available.

Ótimo room office

Customer review rating 5.0/5

Amanda Solo - 09/11/2020 Confirmed reviews ALL

Ótimo room office

You get what you pay for?

Customer review rating 0.5/5

Alexandre F. Z. Business - 09/11/2020 Confirmed reviews ALL

Average! The facility is closed to shopping center, public transport and other amendities. Members of staff are well trained but still bear the brazilian mindset of fixing everything before granting customer their rightfull wish. I'll explain it: I was placed in room 267 and after a long travel everything one disires is a good and relaxing shower before going to bed. Unfortunately, the shower water mixer had some kind of defect that made the water too cold or too hot. I went to the reception and asked for a new room due to the issue already described. The attendant told me that was a normal shower behavior and advised me to open first the cold water and then mixing it up to the hot one. Next day I tried to to exactly as the atendant taught me but ended up with a skin burn again! Once more, I went to the reception and explained the issue with the shower and asked to change the room. For my surprise, the attendant call the maintanance guy to enquire about my complain this person told the attendant that the shower was ok but a technician would have a look at it before placing me in another room. Appauling! Was my word not good enough or trustwhorthy? For that reason, I'm absolutely disatisfied with the service IBIS provided me. Anywhere in the world I am sure I would have being placed in a better room.# Best Regards, Alexandre Z. Room 267 From Nov 2nd to Nov 7th IBIS SP Tatuape

I'm very satisfied

Customer review rating 4.5/5

Anezia F. Business - 06/11/2020 Confirmed reviews ALL

I'm very confortable with Ibis and all the work's.

Olá, Anezia, Muito obrigado por seus comentários em nossa pesquisa de satisfação. Ficamos muito felizes que tenha gostado. Espero vê-lo em breve em nosso hotel. Atenciosamente, Vinicius P. Subgerente
Customer review rating 4.5/5

César L. Business - 23/03/2020 Confirmed reviews ALL

dentro do esperado

Olá César, Agradecemos por sua avaliação. Ficamos contentes em saber que teve uma boa experiência conosco e que tenha sido tudo dentro do esperado. Esperamos que retorne sempre ao Ibis Tatupé. Abraços, Rodrigo Juanes Supervisor de Guest Experience
Customer review rating 2.5/5

Carlos F. Business - 20/03/2020 Confirmed reviews ALL

I’ve stayed at Ibis Tatuapé before. But this trip was disappointing. I had a money clip go missing from my room. It was last inside a pant pocket. I lost about $650-700 hundred dollars in Brazilian and American money. The clip was sentimental gift from my wife that I’ve had for over 23 years.

Nice blind dinner

Customer review rating 4.0/5

Renan Couples - 19/02/2020 Confirmed reviews ALL

The sensorial dinner / blind dinner offered by the hotel manager was one of a kind experience.

Hello Renan, Thank you for your rating and comments. Very good to know that you could enjoy our blind dinner. We hope see you again. Best Regards, Rodrigo Juanes Guest Experience Supervisor

Good stay

Customer review rating 4.5/5

Gunther E. Business - 14/02/2020 Confirmed reviews ALL

It´s one of may day by day hotels in Sao Paulo and it has everthing that you need the workers are really nice.

Hello Gunther, Very nice to receive your comments and compliments, because you are a guest who is always with us. We hope you will return as soon as possible. You will always be very welcome with us. Best Regards, Rodrigo Juanes Guest Experience Supervisor

Good stay

Customer review rating 4.0/5

Marios T. Solo - 06/02/2020 Confirmed reviews ALL

Very clean , hospitality excellent, very good breakfast, smiling staff.

Hi Marios, It is an honor to receive your feedback and comments like yours. You really understood our philosophy and pleasure in receiving our guests. We hope to see you soon. Best regards, Rodrigo Juanes Guest Experience Supervisor

Nice room, friendly staff, good restaurant

Customer review rating 5.0/5

Larry Business - 05/02/2020 Confirmed reviews ALL

Quite satisfied with hotel and amenities.

Hello Lawrence, it is gratifying to receive your evaluation. We were glad you liked our staff, rooms and restaurant. We at Ibis value much of the quality offered to our guests. Best Regards, Rodrigo Juanes Guest Experience Supervisor

Great location and experience

Customer review rating 4.5/5

Elio H. Families - 03/02/2020 Confirmed reviews ALL

As usual, a very good stay.

Hi Elio, Good evening! Thank you for your review. We were delighted that you had a good stay. About the shower, you can always inform the reception to help you ,they will always help you in the best way. We hope see you again. Best Regards, Rodrigo Juanes Guest Experience Supervisor

Good stay

Customer review rating 4.0/5

Talal A. Business - 02/02/2020 Confirmed reviews ALL

Very good

Hi Talal, Good afternoon! Thank you for your rating and comments. It is gratifying to know that you have had a good stay with us. About the notes of breakfast, has already been passed on to the responsible sector. We hope see you again. Best regards, Rodrigo Juanes Guest Experience Supervisor

Great stay

Customer review rating 4.5/5

Aline Couples - 01/02/2020 Confirmed reviews ALL

Everything was great and check in/check out was simple and fast.

Hi Aline, Good afternoon! Thanks for your comments. Ibis aims to simplify and to facilitate at processes to better serve our guests. Best Regards, Rodrigo Juanes Guest Experience Supervisor

Excellent place and service

Customer review rating 5.0/5

Ana Solo - 27/01/2020 Confirmed reviews ALL

The service was great as well the establishment. All the staff very kind. I just think the bedroom could be little bit bigger and the closet space better, Unfortunately the closet share the space with the small refrigerator. It was a bit inconvenient. But other than that everything was great. I definitely would come back or recommend the place to somebody else

Ana, Good afternoon! Thank you for your comments. We are happy that you would return to our hotel and recommend it to other people, as this is our goal. Ibis has a standard of size of rooms and distribution of furniture and equipment to better serve our guests and maintain the comfort of their accommodation. Good afternoon! Thank you for your comments. We are happy that you would return to our hotel and recommend it to other people, as this is our goal. We hope to see you again soon. Best regards, Guest Experience Supervisor Rodrigo Juanes

Good to stay

Customer review rating 5.0/5

Juliana Solo - 27/01/2020 Confirmed reviews ALL

Very good

Olá Juliana, Bom dia! Muito obrigado pelos excelentes comentários. Os comentários e elogios já foram repassados para a equipe e em especial a Patricia, que ficou muito feliz. Isso é muito motivacional para toda nossa equipe. Lhe aguardamos em uma breve oportunidade de hospedagem. Abraços. Rodrigo Juanes Supervisor de Guest Experience

Nice Hotel, but the room rate could be a little lower....

Customer review rating 3.5/5

Lauro Solo - 17/12/2019 Confirmed reviews ALL

Clean place, friendly employees, well located next to metro / bus station.

Boa Tarde Lauro, Agradecemos os comentários e os elogios a nossa equipe e localização. Saiba que todos ficaram muito felizes em lê-los. Quanto ao valor das diárias, hoje o hotel tem o objetivo de sempre oferecer aos nossos clientes o melhor preço da região. Desta forma, sempre sugerimos aos nossos clientes reservar com antecedência, pois é a melhor forma para encontrar preços promocionais. Espero que possamos recebê-lo mais vezes. Abraços, Joyce Scarin Supervisora de Guest Experience
Customer review rating 5.0/5

Raisa Solo - 09/12/2019 Confirmed reviews ALL

Extremamente satisfeita.

Boa Tarde Raisa, Muito obrigada pelos comentários. É muito bom saber que teve uma boa hospedagem conosco. Espero que possamos recebê-la mais vezes, Abraços, Joyce Scarin Supervisora de Guest Experience
Customer review rating 3.5/5

Max Solo - 02/12/2019 Confirmed reviews ALL

Accomodation and location were good for the price paid. It would be better if front staff can handle basic English conversation.

Dear Masahiro, We want to thank you for the compliments on the structure of our hotel. We are working and investing in our team so they can be prepared for all situations. Sincerely, Joyce Scarin Guest Experience Supervisor

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