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Ibis São Paulo Tatuapé Hotel 3 stars

Customer review rating 4.5/5 3,907 reviews

ALLSAFE approved hotel

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Ibis São Paulo Tatuapé
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+ 17 Services

Hotel extras

  • ibis Tatuapé is 30 minutes from São Paulo International Airport - Guarulhos

  • 20 minutes from Tietê Bus Terminal

  • 2 minutes from Tatuapé Terminal

  • Rooms are adapted and equipped for people with reduced mobility

  • Enjoy happy hour with your friends. Live music every Thursday!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Ibis São Paulo Tatuapé

Rua Filipe Camarão 547
Tatuape
03065000 sao paulo
brazil

Tel: +551135002450

Fax: (+55)1135002450

Check-in from 12h00

Check out up to 12h00

  • RODOVIARIA TIETE :  Zona Norte Rodoviária Tietê

  • METRO LUZ :  Linha 1 - Azul Luz

  • METRO TATUAPE :  Linha 3 - Vermel Tatuapé

  • By plane

    AEROPORTO DE CONGONHAS At 17km / 10 miles

  • By plane

    AEROPORTO DE GUARULHOS At 20km / 12 miles

  • By car

    MARGINAL TIETE At 0km / 1 miles

  • By car

    VIA DUTRA At 5km / 3 miles

  • By train

    ESTACAO ENGENHEIRO GOULART At 8km / 5 miles

  • By train

    ESTACAO TATUAPE At 0km / 0 miles

GPS :-23.539926, -46.579297

Hotel services

IBIS KITCHEN

Modern and relaxed, Ibis Kitchen is the right choice to enjoy a good restaurant in the hotel! The menu includes options from delicious grills to burgers. On match days, watch the best of football on an exclusive big screen!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Breakfast à la carte Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 271 rooms
    • 27 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 271 non-smoking rooms
    • 11 floors
  • Languages spoken at the hotel
    • Brazilian
    • English
    • Portuguese
  • Laundry / Valet Services
    • Laundry / Valet Services Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Pets welcome
    • Pet allowed Additional charge
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
Access to property
  • ESTACIONAMENTO Additional charge
    • On site
    • Private
    • Parking opened 24/7
    • Valet parking

Our accommodation(s)

Whether for leisure or business, ibis Sao Paulo Tatuapé rooms are ideal for you to relax. The modern and comfortable rooms have everything you need to have a well-deserved rest after a tiring journey. Enjoy amenities as WiFi Free of charge, workdesk and cot on request. Rooms adapted for people with reduced mobility. And if you're travelling as a family, take advantage of accommodations for up to two adults and one child.

Our guest reviews for
Ibis São Paulo Tatuapé

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,907 reviews

TripAdvisor Rating 4.0/5

116 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very good, solid option for a hotel, but keep in mind this isn't great.

Customer review rating 4.0/5

Henrique Solo - 18/08/2021 Confirmed reviews ALL

Very good hotel option, you probably won't be dissatisfied, however keep in mind that this doesn't have many of the "bells and whissles" most hotels offers you, like an iron and table in each suite and a filled fridge.

Good stay

Customer review rating 5.0/5

I A. H. T. B. A. T. D. W. T. T. A. F. O. T. A. I. M. L. A. I. H. T. W. O. T. Solo - 03/08/2021 Confirmed reviews ALL

very good i really hope to deal with my adults

Excelente

Customer review rating 5.0/5

Cláudio Couples - 18/07/2021 Confirmed reviews ALL

Gratificante

Olá Claudio, Muito obrigado por seus comentários em nossa pesquisa de satisfação. Ficamos muito felizes que tenha gostado. Espero vê-lo em breve em nosso hotel. Atenciosamente, Vinicius P. Subgerente

Well located

Customer review rating 3.5/5

Lígia N. Business - 16/07/2021 Confirmed reviews ALL

It was good. but it would have been better if there were more lights in the bedroom, it was quite dark. The food at the restaurant wasn’t so fresh, and the soup was not well cooked.

Olá Lígia, Muito obrigado por seus comentários em nossa pesquisa de satisfação.

Great stay

Customer review rating 5.0/5

Bobby B. Couples - 22/06/2021 Confirmed reviews ALL

Great stay, the hotel people were very welcoming!

Good, but not great

Customer review rating 4.0/5

Henrique Solo - 21/06/2021 Confirmed reviews ALL

It's a great affordable hotel, but some aspects of it made it not so great. There are no iron in the suite, you need to go to another "Ironing room", which is not great. The desk in the suite is really really small so you can't use a laptop there. The maids are cleaning the suites only every 3 days, so in my whole stay my suite wasn't clean not even once.

Awesome experience

Customer review rating 5.0/5

Bruno L. Couples - 15/06/2021 Confirmed reviews ALL

I booked for Brazil’s Valentine’s Day, June 12th. There was the option to decorate the room with balloons, light and petals, and that was amazing!

Very well located, some adjustments needed in Covid times

Customer review rating 3.5/5

Cleber Business - 28/05/2021 Confirmed reviews ALL

Shower temperature was like 8-80, it was either burning my skin or Ice Cold, and it changes all of a sudden without even touching the registry. They were supposing to be cleaning BETTER since Covid, but there was a cork and lots of dirt under the bed. Valet-only parking workers do not even spray alcohol gel on their hands before getting into cars, they get out of a car and they go straight to the other, spreading everything between. At least they all wore masks and did regular temperature checks. On the good side, food was awesome and at a fair price, internet was good most of the times, everyone was helpful and charismatic.

Olá Cleber, Agradeço seus comentários referente a nosso hotel. Gostaria de pedir desculpas pelo ocorrido. Prezamos sempre pela excelência em nosso serviço e o modo como você foi tradada não condiz com o que gostaríamos que ocorresse. Espero vê-lo em breve em nosso hotel Um abraço, Vinicius P Subgerente

very well located

Customer review rating 5.0/5

Artur B. D. P. Business - 10/03/2021 Confirmed reviews ALL

very good stay

Olá Artur, Muito obrigado por seus comentários em nossa pesquisa de satisfação. Ficamos muito felizes que tenha gostado. Espero vê-lo em breve em nosso hotel. Atenciosamente, Vinicius P. Subgerente

Good staff and personnel. Terrible wifi. A bit noise even with window closed

Customer review rating 1.5/5

Disclosed Couples - 09/01/2021 Confirmed reviews ALL

Good staff and personnel. Terrible wifi. A bit noise even with window closed

Olá, Obrigado por sua resposta em nossa pesquisa de satisfação.. Quanto ao Wifi, vamos verificar o que pode ter ocorrido para solucionarmos esse problema. Espero vê-lo em breve em nosso hotel Vinicius P

Clean, basic, OK

Customer review rating 4.5/5

Charles V. Business - 23/12/2020 Confirmed reviews ALL

Good, water in the room would be nice.

An Ibis hotel with poor wi-fi

Customer review rating 2.0/5

Rhenan H. Business - 14/12/2020 Confirmed reviews ALL

I was put in a room with no wifi signal and neither reception desk nor maintenance could fix during my stay causing me to lose some work and making me to use available connection on loby. No other rooms was available.

Very good place to stay during the weekends.

TripAdvisor rating 4.0/5

Gilberto Z Couples - 17/10/2019 TripAdvisor review

The price is good and the atmosfere of the hotel is modern. The neiborhood is full of options to have fun, good restaurants, shopping center, near subway to go wherever you want in downtown. There are many options.

Hello Gilberto, Thank you for the review. We are truly glad that you enjoyed your stay with us. Indeed, the Tatuapé neighborhood is full of oportunities. Did you know that we also have live music on some of the wednesdays of the month? It makes our Hotel even more modern and cool, right? We hope see you anytime soon in your next stay on the city.

WiFi - poor signal on room.

TripAdvisor rating 4.0/5

Inspire30496205428 Business - 17/12/2018 TripAdvisor review

Once again the WiFi signal was poor on the room. This was my 6th week I heve been on this hotel. I saw some warnings inside lifts and some tecnicians working for Intenet link.I can say the the signal continues poor.Thanks,Synesio

Hello Synesio, Thanks for your feedback. In this period we had issues with the internet signal and the company responsible is already taking care of it. We are a new hotel and we are doing our best to give to our guests the best experience especcially with wi-fi. We hope to see you soon, Joyce Scarin Supervisora de Guest Experience

Great staff, new building, old problems (internet access)

TripAdvisor rating 3.0/5

Dalton S Business - 10/12/2018 TripAdvisor review

Recurring problem at Accor hotels in São Paulo: Internet access may not work. The good news is that it was offered free breakfast and dinner as compensation for the lack of internet. It´s a pity that any effort to retain customer is wasted with the lack of this basic service.

Hello In this period we had issues with the internet signal and the company responsible is already taking care of it. We are a new hotel and we are doing our best to give to our guests the best experience especcially with wi-fi. We hope to see you soon, Joyce Scarin Supervisora de Guest Experience

Everything OK... Except...

TripAdvisor rating 4.0/5

OnAir09681934567 Couples - 22/11/2018 TripAdvisor review

Booked and payed my room with breakfast included. Had already stayed sometimes in this same hotel, and breakfast was always served until 11:00 am. When I went to have my breakfast at 10:30, I was informed that on weekdays it was served only until 10:00. Then I asked for a refund of the breakfast value, that was not accepted. All I got was a poor "of hours" breakfast, very inferior to the standard one. Three other couples had the same problem. No warn given to any of us during the check in...

Hello, Thanks for your feedback. We apologize for this misunderstanding about breakfast schedule, we will ratify this informations whit our hotel staff. Breakfast starts from 6:30 until 10:00 am On Monday to Friday; On Weekends and Hollidays starts 6:30 am until 11:00am. Best Regards, Joyce Scarin Supervisora de Guest Experience

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