Ibis São Paulo Tatuapé 3 stars

Customer review rating (ALL Rating) 4.5/5 3,155 reviews

Ibis São Paulo Tatuapé - Image 1
Ibis São Paulo Tatuapé - Image 2
Ibis São Paulo Tatuapé - Image 3
Ibis São Paulo Tatuapé - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • ibis Tatuapé is 30 minutes from São Paulo International Airport - Guarulhos

  • 20 minutes from Tietê Bus Terminal

  • 2 minutes from Tatuapé Terminal

  • Rooms are adapted and equipped for people with reduced mobility

  • Enjoy happy hour with your friends. Live music every Thursday!

Our accommodation(s)

Hotel location

Ibis São Paulo Tatuapé

Rua Filipe Camarão 547, Tatuape
03065 000 SAO PAULO
Brazil

GPS:-23.53986, -46.57929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Modern and relaxed, Ibis Kitchen is the right choice to enjoy a good restaurant in the hotel! The menu includes options from delicious grills to burgers. On match days, watch the best of football on an exclusive big screen!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,155 reviews

TripAdvisor Rating  4.0/5  141 reviews

Great location, great breakfast, restaurant staff hopeless 😩

Customer review rating 3.5/5

Richard Solo - Confirmed reviews ALL

Really enjoyed staying in your hotel. The breakfast was very delicious. I ate in your restaurant on 3 nights and I could only describe the experience as appalling. Continually had to get up and order food and drink from the bar because your staff were too busy chatting amongst themselves. Ordered leak soup and was given potato and bacon soup.

Close to the airport.

Customer review rating 3.5/5

Beatrix B. Business - Confirmed reviews ALL

A bit dirty walls, windows… noisy location.

Olá Beatriz, Muito obrigada por seus comentários, são eles que nos mostram a direção a seguir. Lamentamos por não superar suas expectativas em nossos serviços, os pontos informados foram repassados para o responsável. Iremos reorientar toda equipe para que isso não venha acontecer novamente. Desejamos ter a oportunidade de recebê-la novamente em nosso hotel para que possamos mudar sua percepção sobre os nossos serviços. Abraços, Gabriela D Guest Experience

Well Located, but the neighborohood is too noisy

Customer review rating 3.5/5

Rogerio P. Families - Confirmed reviews ALL

The employess are friendly, well prepared and the environment is nice and with a good infrastructure. But the air conditionning equipment is broken (work well, but with a noisy fan) and a lamp from my bed remains partially turned on all the nigh (i need to unscrew the lamp to turn it definitly off). We were well received by the employess (30 minutes past midnight) on our checkin and all are well treined and affordable.

Olá, Muito obrigado por sua avaliação. Abraços, Gabriela D Guest Experience

Poorly trained employees

Customer review rating 1.0/5

Leandro H. P. T. Couples - Confirmed reviews ALL

Poorly trained employees, lack of standardization of service and lack of punctuality in services, especially breakfast.

Olá Leandro, Muito obrigado por seus comentários, são eles que nos mostram o caminho a seguir. Lamentamos por não superara suas expectativas em nossos serviços, repassamos os pontos informados para o responsável do setor. Desejamos ter a oportunidade de recebê-lo novamente em nosso hotel para que possamos mudar suas expectativas em nossos serviços. Abraços, Gabriela D Guest Experience

Well located, comfortable and cleaned room.

Customer review rating 4.5/5

Fernando P. A. Business - Confirmed reviews ALL

I had just one issue while checking out. There was consumption from the restaurant/bar under my room number. The receptionist quickly believed me when I said that bill was not mine. And I really appreciated that. But I would recommend asking the guests to show their room key number to avoid guests to confuse their room numbers accidentally or even actin in bad faith. That's my comments about my stay. Other then that, the stay was ver satisfactory. Cheers.

Olá Fernando, Muito obrigado por sua avaliação. Ficamos felizes que tudo tenha sido conforme o esperado. Abraços, Gabriela D Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 698 reviews 9/10 Location
  • 1,259 reviews 6/10 Room
  • 1,281 reviews 8.4/10 Service
  • 154 reviews 2.9/10 WiFi
  • 664 reviews 7.6/10 Breakfast
  • 562 reviews 7.8/10 Cleanliness
  • 368 reviews 4.1/10 Value
  • 267 reviews 8.8/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Sao Paulo