ibis Styles SP Downtown 3 stars

Customer review rating (ALL Rating) 4.4/5 1,573 reviews

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Description

Hotel extras

  • 5 minutes from 25 de Março, Estação da Luz, Bom Retiro and Brás.

  • Near Anhembi, Expo Center Norte, São Paulo Expo and Allianz Park stadium.

  • Just 11 km and 25 km away from the Congonhas and the Garulhos Airports.

  • Try the delicious Neapolitan natural-yeast pizza and selected ingredients.

  • Pet-Friendly Hotel. Pets welcome up to 15 kg!

Our accommodation(s)

Hotel location

ibis Styles SP Downtown

01026-000 SAO PAULO
Brazil

GPS:-23.53948, -46.63432

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,573 reviews

Customer review rating 3.0/5

Ynella C. S. V. Friends - Confirmed reviews ALL

very tiny

Dear Ynella, Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations. We understand that room size and cleanliness are important aspects of a comfortable stay, and we appreciate your comments regarding both. Your feedback has been shared with the relevant teams so we can continue improving our service and overall guest experience. We hope to have the opportunity to welcome you again and provide you with a better stay in the future. Best regards, ibis Styles SP Centro Team

Customer review rating 0.5/5

Jorge M. Business - Confirmed reviews ALL

boa

Prezado Jorge, Agradecemos por compartilhar sua avaliação conosco. Embora tenha mencionado pontos positivos, lamentamos que sua experiência geral não tenha sido satisfatória. Seus comentários são muito importantes para que possamos identificar oportunidades de melhoria e aprimorar nossos serviços. Esperamos ter a oportunidade de recebê-lo novamente no futuro para lhe proporcionar uma experiência mais positiva. Atenciosamente, Equipe ibis Styles SP Centro

Customer review rating 3.5/5

Ewandro M. J. Business - Confirmed reviews ALL

Great stay overall. Reception desk could be better trained.

Thank you for sharing your feedback and for highlighting our cleanliness and convenient location. We are pleased to know that you had a good overall stay with us. We also appreciate your comment regarding the reception desk. Your observation is very important, and we will reinforce our training processes to ensure a more consistent and excellent service experience for all our guests. We hope to welcome you again soon and provide you with an even better stay. Atenciosamente, Equipe Ibis Styles SP Centro

Customer review rating 2.5/5

Anton V. Couples - Confirmed reviews ALL

The room needs maintenance, renovation and cleaning. 6 days and they never change the bed linen (only pillow cover). Breakfast is pretty good.

Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet your expectations. We are especially concerned about your comments regarding maintenance, renovation, cleaning, and the bed linen not being changed during your six-night stay. This is not the standard we aim to deliver, and your remarks have been forwarded to the housekeeping and maintenance teams for immediate review and reinforcement of our procedures. We are pleased to know that you enjoyed the breakfast, and we truly appreciate you highlighting this positive aspect. Your feedback is essential for our continuous improvement, and we hope to have the opportunity to welcome you again in the future and provide you with a much better experience. Atenciosamente, Equipe Ibis Styles SP Centro

Customer review rating 0.5/5

Daniel M. Families - Confirmed reviews ALL

Staff very unprofessional, helpless, did not informed all the hotel amenities as well as what was available during my stay. Had many luggage and not support or any help was provided.

Other web-users rate our hotel

  • 398 reviews 8.2/10 Location
  • 616 reviews 6.4/10 Room
  • 613 reviews 7.7/10 Service
  • 10 reviews 7.9/10 WiFi
  • 357 reviews 7.7/10 Breakfast
  • 287 reviews 7.8/10 Cleanliness
  • 159 reviews 4.1/10 Value
  • 114 reviews 7.7/10 Amenities

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