Novotel Sao Paulo Center Norte 4 stars

Customer review rating (ALL Rating) 4.3/5 3,988 reviews

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Novotel Sao Paulo Center Norte - Image 1
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Avenida Zaki Narchi 500, Vila Guilherme, 02029000 São Paulo, Brazil

Description

Hotel extras

  • Enjoy the pool and kids space. Children up to 16 stay for free.

  • The hotel can host large events for up to 850 people.

  • 30 minutes by car to São Paulo International Airport - Garulhos

  • 3 minute drive to Carandiru subway station

  • 5 minutes from the Expo Center Norte Convention Center.

Our accommodation(s)

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Room 1

Hotel location

Novotel Sao Paulo Center Norte

Avenida Zaki Narchi 500, Vila Guilherme
02029000 São Paulo
Brazil

GPS:-23.51193, -46.62076

Telephone
Fax +55 11 2224-4100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,988 reviews

TripAdvisor Rating  4.1/5  1,680 reviews

Customer review rating 0.5/5

Olenka L. G. Business - Confirmed reviews ALL

Dear Mrs. Olenka L. G., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nayra Bustamante

Customer review rating 2.0/5

Cristian V. Business - Confirmed reviews ALL

Dear Mr. Cristian V., Thank you for taking the time to tell us about your experience at the Novotel Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nayra Bustamante Deputy Manager

Customer review rating 3.5/5

Valeria B. D. A. Business - Confirmed reviews ALL

Prezada Sra. Valeria, Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. No Novotel, procuramos fornecer um serviço d. alto nível a cada um d. nossos clientes; por isso seu feedback é muito importante para nós. Somente através dos relatos d. nossos hóspedes conseguimos direcionar nossos esforços na melhoria dos serviços prestados. Saiba que estamos redimensionando toda a equipe d. governança para que possamos dar mais agilidade na liberação dos apartamentos. Sabemos que não conseguiremos desfazer a imagem que ficou d. nosso hotel, mas esperamos que nos dê a oportunidade d. poder servi-la em uma outra ocasião. Atenciosamente Ana Carolina Gerente Geral

well located / restaurant very good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mrs. Andrea, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina General Manager

Good stay

Customer review rating 4.0/5

Salvador A. Business - Confirmed reviews ALL

Dear Mr. Salvador, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

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Other web-users rate our hotel

  • 593 reviews 9.3/10 Location
  • 1,289 reviews 7.2/10 Room
  • 1,477 reviews 6.3/10 Service
  • 17 reviews 5.5/10 WiFi
  • 698 reviews 7.7/10 Breakfast
  • 573 reviews 7.3/10 Comfort
  • 560 reviews 7.8/10 Cleanliness
  • 376 reviews 7.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.