Novotel Sao Paulo Center Norte

Novotel Sao Paulo Center Norte 4 stars

Customer review rating (ALL Rating) 4.4/5 1,242 reviews

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Hotel extras

  • Enjoy the pool and kids space. Children up to 16 stay for free.

  • The hotel can host large events for up to 850 people.

  • 30 minutes by car to São Paulo International Airport - Garulhos

  • 3 minute drive to Carandiru subway station

  • 5 minutes from the Expo Center Norte Convention Center.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Sao Paulo Center Norte

Avenida Zaki Narchi 500, Vila Guilherme
02029000 São Paulo
Brazil

GPS:-23.51174, -46.620796

Telephone +55 11 2224-4000

Fax +55 11 2224-4100

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Whether for business or leisure, Novotel São Paulo Center Norte is perfect for relaxation. Modern, comfortable rooms with everything you need for a well-deserved rest after a tiring trip. Benefit from WIFI, work desk and cot on request. Rooms adapted for people with reduced mobility. If you're travelling with family, you can bring your pet. Accommodations for up to 6 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,242 reviews

TripAdvisor Rating  4.0/5  1,638 reviews

Awesome stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Everything was great. The room, beds, bathroom, service, cleanliness. The breakfast buffet was great. Perfect experience

Dear Mr. Aaron C., We very much appreciate your comments regarding your stay at the Novotel São Paulo Center Norte. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Carolina Egydio General Manager

Very basic.

Customer review rating 3.0/5

Paulo E. Families - Confirmed reviews ALL

Novotel brand is much more than I could experience. the reception with a messy atmosphere. the room overlooking an area full of dirt and the rest of fallen pieces of wall. breakfast with few options and unfriendly staff.

Prezado Sr. Paulo E.: Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. No Novotel, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto as equipes de recepção e restaurante para lidarmos com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Well located, but too much noise in the area

Customer review rating 2.5/5

Rodolpho K. Solo - Confirmed reviews ALL

Too much noise in the area, like a show going all night. I called reception twice and no answer. I ordered a sandwich and it wasn't good.

Dear Mr. Rodolpho K., Thank you for taking the time to tell us about your experience at the Novotel São Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Carolina Egydio General Manager

Good stay

Customer review rating 4.0/5

Eros D. B. Business - Confirmed reviews ALL

All persons from reception desk were very friendly. Clean hotel and good morning breakfast.

Prezado Sr. Eros Augusto Vicente de B.: Apreciamos seus comentários referentes á sua hospedagem no Novotel São Paulo Center Norte. Compartilharemos suas percepções com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Sinceramente, Ana Carolina Egydio Gerente Geral

Lovely clean hotel with nice rooms and good wifi

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I was here for 12 days and loved my stay. The rooms were large and clean with bathrooms and we're cleaned everyday. The staff were kind, spoke English and the WiFi was excellent. There is a supermarket and mall right behind which was very handy.

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Other web-users rate our hotel

  • 190 reviews 8.9/10 Location
  • 389 reviews 7/10 Room
  • 465 reviews 6.7/10 Service
  • 11 reviews 6.6/10 WiFi
  • 213 reviews 7.8/10 Breakfast
  • 162 reviews 7/10 Cleanliness
  • 130 reviews 5.7/10 Food
  • 85 reviews 4.3/10 Value

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