Novotel Sao Paulo Center Norte 4 stars

Customer review rating (ALL Rating) 4.4/5 3,991 reviews

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Avenida Zaki Narchi 500, Vila Guilherme, 02029000 São Paulo, Brazil

Description

Hotel extras

  • Enjoy the pool and kids space. Children up to 16 stay for free.

  • The hotel can host large events for up to 850 people.

  • 30 minutes by car to São Paulo International Airport - Garulhos

  • 3 minute drive to Carandiru subway station

  • 5 minutes from the Expo Center Norte Convention Center.

Our accommodation(s)

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Hotel location

Novotel Sao Paulo Center Norte

Avenida Zaki Narchi 500, Vila Guilherme
02029000 São Paulo
Brazil

GPS:-23.51193, -46.62076

Telephone
Fax +55 11 2224-4100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,991 reviews

TripAdvisor Rating  4.1/5  1,678 reviews

Shower head fall down

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Change room 3 times

Well located

Customer review rating 2.5/5

Anderson O. Business - Confirmed reviews ALL

The hotel is old, but in a good location

Prezado Sr. Anderson: Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. No Novotel, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto a equipe de recepção para lidarmos com seus comentários e prevenirmos futuras ocorrências. Solicitei que verificassem e fizessem a pontuação referente a sua hospedagem. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Ana Carolina Egydio Gerente Geral

Nice, but refurbishement is needed

Customer review rating 4.5/5

Cindy Business - Confirmed reviews ALL

Refurbishement should be done, everything else was great, personnel was really helpful and kind

Dear guest, We very much appreciate your comments regarding your stay at the Novotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely !

unsatisfactory service

Customer review rating 2.0/5

Nelson B. Business - Confirmed reviews ALL

The restaurant staff were not flexible with a simple request to change the side dish for a main dish on the menu.

Prezado Sr. Nelson : Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. No Novotel, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto as equipes para lidarmos com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Nayra Bustamante - Subgerente

Only well located

Customer review rating 2.5/5

Sergio F. Families - Confirmed reviews ALL

Although we had our welcome drinks you did not give them.

Prezado Sr. Sergio : Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. No Novotel, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Esteja certo de que tomamos medidas apropriadas junto as equipes para lidarmos com seus comentários e prevenirmos futuras ocorrências. Agradecemos que tenha nos contado sobre sua estadia e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Nayra Bustamante - Subgerente

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Other web-users rate our hotel

  • 601 reviews 9.3/10 Location
  • 1,287 reviews 7.4/10 Room
  • 1,471 reviews 6.7/10 Service
  • 18 reviews 5.4/10 WiFi
  • 709 reviews 7.7/10 Breakfast
  • 576 reviews 7.4/10 Comfort
  • 575 reviews 7.7/10 Cleanliness
  • 426 reviews 6.1/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.