Mercure Guarulhos Aeroporto 4 stars

Customer review rating (ALL Rating) 4.3/5 1,498 reviews

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Description

Hotel extras

  • Mercure is a hotel in Sao Paulo with swimming pool, sauna and spa

  • Use the Airport transfer service in comfort and without rush (check price).

  • 6-minute drive to Avenida Paulo Faccini

  • Only 13 minutes to São Paulo / Guarulhos International Airport.

Our accommodation(s)

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Hotel location

Mercure Guarulhos Aeroporto

Rua Barao de Maua 450, Centro, GUARULHOS - SP
07012040 GUARULHOS
Brazil

GPS:-23.47319, -46.53212

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Breakfast

Start the day with a delicious breakfast served in our restaurant from 05:30 to 10:00 on weekdays, and from 05:30 to 10:30 on holidays and weekends.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,498 reviews

Customer review rating 5.0/5

Hudson F. E. D. V. Business - Confirmed reviews ALL

The room has a great size. I was surprised with the amenities offered by the hotel available in this room.

Dear Mr. Hudson, Thank you very much for sharing your wonderful feedback with us. We are truly delighted to know that you had a comfortable stay at Mercure Guarulhos Aeroporto. It is very rewarding to hear that you appreciated the size of the room and were pleasantly surprised by the amenities offered. We are also especially pleased to know that our sustainability initiatives, such as our water usage policy, were noticed and valued during your stay. Your kind recognition of our team and services means a lot to us and motivates us to continue delivering the best possible experience to our guests. We look forward to welcoming you again very soon. Kind regards, Analu Milanese Quality Coordinator Mercure Guarulhos Aeroporto

Customer review rating 4.0/5

Fernando C. D. O. Friends - Confirmed reviews ALL

Boa

Prezado Sr. Fernando, Obrigada pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve. Atenciosamente, Analu Milanese Coordenadora d. Qualidade Mercure Guarulhos Aeroporto

Customer review rating 4.5/5

Razaq A. Friends - Confirmed reviews ALL

A lovely hotel close to the airport and they alao have a shuttle bus service to the airport which was very handy . Breakfast wasn't the best but it was still decent . Also make sure to use the pedicure and manicure service provided by LABELÊ. Who were good and also it is not too pricey . They also do haircut and massge . Which is perfect to have before flying out .

Dear Razag Thank you so much for leaving your review about our hotel! We are very pleased to know that the transportation service was good and useful to you and that you enjoyed the services of LABELÊ; the well-being and comfort of our guests are always our highest priority. We appreciate the constructive criticism about our breakfast! It's always good to receive it so that we can improve our services even more so that you have the best possible experience!! Once again, thank you and we look forward to your return for another All Accor experience. Sincerely, Analu Milanese Coordenadora de Qualidade Mercure Guarulhos Aeroporto

Customer review rating 4.5/5

Luo S. Solo - Confirmed reviews ALL

The room was clean and the reception staff were very friendly and efficient. Room service (food delivery) was very fast, but the price was quite high.

Dear Ms. Luo, Thank you very much for sharing your feedback with us. We are delighted to know that you had a comfortable stay at Mercure Guarulhos Aeroporto. It is very rewarding to hear that you appreciated the cleanliness of your room, as well as the friendliness and efficiency of our front desk team. We are also pleased to know that the room service was fast and met your expectations in terms of delivery. We also appreciate your comment regarding the pricing of the food service. Your feedback is very important to us and has been shared with the responsible team, as we continuously seek to improve the balance between quality and value. Thank you once again for your trust, and we hope to have the pleasure of welcoming you again soon. Kind regards, Analu Milanese Quality Coordinator Mercure Guarulhos Aeroporto

Customer review rating 5.0/5

Talys D. Solo - Confirmed reviews ALL

Very nice place.

Dear Mr. Talys, Thank you very much for sharing your feedback with us. We are delighted to know that you had a comfortable stay at Mercure Guarulhos Aeroporto and that you found our hotel to be a very nice place. It is very rewarding for our team to receive your kind comments regarding the cleanliness, organization, and friendliness of our staff. We are also pleased to know that the booking process was easy and that your overall experience met your expectations. We appreciate your feedback regarding the wi-fi speed, and your comment has been shared with the responsible team for evaluation and improvements. Thank you once again for your trust, and we hope to have the pleasure of welcoming you back soon for another great stay. Kind regards,

Other web-users rate our hotel

  • 291 reviews 8.5/10 Location
  • 632 reviews 7.1/10 Room
  • 606 reviews 8.4/10 Service
  • 20 reviews 7.5/10 WiFi
  • 282 reviews 7.3/10 Breakfast
  • 236 reviews 7/10 Cleanliness
  • 144 reviews 4/10 Value

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