Mercure Guarulhos Aeroporto 4 stars

Customer review rating (ALL Rating) 4.3/5 1,822 reviews

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Description

Hotel extras

  • Mercure is a hotel in Sao Paulo with swimming pool, sauna and spa

  • Use the Airport transfer service in comfort and without rush (check price).

  • 6-minute drive to Avenida Paulo Faccini

  • Only 13 minutes to São Paulo / Guarulhos International Airport.

Our accommodation(s)

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Hotel location

Mercure Guarulhos Aeroporto

Rua Barao de Maua 450, Centro, GUARULHOS - SP
07012040 GUARULHOS
Brazil

GPS:-23.47319, -46.53212

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE BONJARDIM

Right in the center of Guarulhos, a Mercure Hotel with a variety of à la carte dishes and the BONJARDIM Restaurant serving the best of international cuisine. Open daily for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,822 reviews

TripAdvisor Rating  4.0/5  1,111 reviews

Certificate of excellence 2024

N/A

Customer review rating 4.0/5

S. Business - Confirmed reviews ALL

N/A

Not the best

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Constant issues with key fobs. Paid for an upstaged room which we didn’t receive until half way.

Falls short of expectations

Customer review rating 2.0/5

Gustavo Families - Confirmed reviews ALL

The staff could have been more helpful. As a family we had a lot of luggage and struggled to get into the property as no one helped. Also, we have booked the hotel supposedly with breakfast included. To our surprise, during check-in we were informed that breakfast was not included and that was an error of the booking platform. I understand that some errors might occur, but the hotel should constantly verify the information published on third party platforms to make sure it is accurate. We ended up paying for breakfast, which was a positive experience and probably the best part of our stay. Apart from that, the facilities were not up to expectations. The room looks a lot more outdated than the pictures shown. Also, the room could have been cleaner (especially the bathroom, in which we could clearly see hair, etc.)

well locatef secure ares

Customer review rating 4.0/5

Rosemeire Couples - Confirmed reviews ALL

it was a pleasant stsy. money value for hotel is very good. space inrooms is good. a little old fashioned rooms but slowly needs renovatiins. but overall value for stay was more than acceptable. and u have to take in consideration (its brasil) not fareast so overall was a pleasant stay even they complimentary offered a late checkup which never happens in brasil.

Good Stay

Customer review rating 4.5/5

Selvam Business - Confirmed reviews ALL

Good Stay

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Analu Milanese Coordenadora de Qualidade/ Quality Coordinator Mercure Guarulhos Aeroporto

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Other web-users rate our hotel

  • 392 reviews 8.6/10 Location
  • 778 reviews 7/10 Room
  • 752 reviews 8.3/10 Service
  • 19 reviews 7.3/10 WiFi
  • 354 reviews 7.5/10 Breakfast
  • 278 reviews 6.8/10 Cleanliness
  • 236 reviews 4.6/10 Value

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