Mercure Guarulhos Aeroporto Hotel 4 stars

Arrived at9pm asked if they had one big bed they said no, shuttle bus was not available at 12:30(full). Would stay again only if absolutely required.

Nice apartment with a small kitchen and excellent breakfast, nevertheless TV channel seems not tuned well and lack/poor of gym equipment.

Attendants were awesome and attended all the needs we had. All the doubts were taken on check-in and the check-out looked like express. It's also awesome to see options gluten-free on the restaurant menu, to who, like me, has any kind of intolerance it's hard to be at home in a hotel, the options were good, balanced and I had no problems. I actually now will look for more Mercure options when I'm travelling.

would stay again if the internet works. it was not during our visit

Good and efficient check-in by friendly, english-speaking employee; room is bigger than expected as it is more like a mini-apartment with a separate living room and open kitchenette area. One major drawback: no cooking utensils nor cooking pot (what's the use then of having a kitchen stove?) nor kettle was provided. We also felt it a bit scant to provide only one tiny bar of soap for a double room especially during this corona virus pandemic. Room service was quick even past midnight. I would stay at this Mercure again if I found myself in Sao Paulo and needed to overnight close to the airport .

Clean, very spatious rooms, nice breakfast, great staff. The shuttle is leaving also from T2 and T3 so you do not have to connect even if the message they will send says so. The hotel is about 20 minutes ride.

The people were friendly, the room was nice, the food was good. the front desk helped me with taxis, electrical concerns etc. very good!

Room was spacious and comfortable. Furniture was IKEA quality, but we were very satisfied with the room and staff. Linens just OK quality wise but everything was clean and comfortable. Hallway lighting was oddly very dim.

Spacious apartment and pleasant restaurant

We had a nice overnight there before taking our planes home. The staff was really friendly. I wish the cost of the shuttle in the morning was included in the cost of the hotel or if the price was stated when booking the room. I was cheap, but I was worried the whole time it would cost a lot more. This is a nice area to walk around too.

Only hotel that accepted the reservation considering the neighborhood hotels overbooked due to the rain. Congratulations

Only to sleep. Please send the invoice, I have been waiting now for a week to receive the invoice by email.

the hotel is in a good location, near shopping, view from the topmost floor simply superb, excellent staff, will stay again 11 out of 10.

Good room - but more than a room it was a mini-apartment, with a small living room equipped with a sofa and a table good enough for comfortably working with a computer and a kitchenette. Bathroom was ok. Wi-Fi stable but slow. Breakfast is a weak point, not at usual level of Mercure Hotels for variety and quality. I dined at the hotel restaurant, it was quite good although a little expensive. On the whole the experience was ok, but this hotel is not quite at same level as the Mercure venues I stayed in Europe and Australia.

We booked directly with Accor. Good location, helpful staff, good spacious room, get water kettle when asked, tea/coffee inside the room, view from the gym area of the city is simply superb, breakfast is reasonable, will stay again, five out of five.