Mercure Guarulhos Aeroporto

Mercure Guarulhos Aeroporto 4 stars

Customer review rating (ALL Rating) 4.4/5 986 reviews

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Description

Hotel extras

  • Mercure is a hotel in Sao Paulo with swimming pool, sauna and spa

  • Use the transfer to take you to the Airport with comfort and without rush

  • 6-minute drive to Avenida Paulo Faccini

  • 7-minutes drive to Bauducco

  • 13 minutes to São Paulo International Airport - Garulhos

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Guarulhos Aeroporto

Rua Barao de Maua 450, Centro, GUARULHOS - SP
07012040 GUARULHOS
Brazil

Telephone +55 11 2475-9988

Fax +55 11 2475-9985

  • VIA DUTRA MOTORWAY:  Linha Vermelha e Sentido Guarulhos

  • By plane

    Aeroporto de Guarulhos At 10km / 6 miles - Shuttle paying

GPS:-23.473915, -46.531971

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Meeting rooms

FLORIANO

Our accommodation(s)

Choose a Standard or Superior apartment, both with kitchen and pleasant decor.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  986 reviews

TripAdvisor Rating  4.0/5  1,048 reviews

Great hotel

Customer review rating 4.0/5

Dalila Families - Confirmed reviews ALL

The hotel was clean, the bedroom was spacious, the internet was fast, and the breakfast was delicious.

Dear Ms B., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Analu Milanese Quality Coordenator Mercure Guarulhos Aeroporto

It was good but could be better...

Customer review rating 3.5/5

Luciano S. Families - Confirmed reviews ALL

The Noise sealing of the windows must be replaced and the heating system changed. Service from the staff team was perfected. Well located.

Prezado Sr. Luciano, Agradecemos por nos contar sobre sua experiência no Mercure Guarulhos Aeroporto. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Tenha certeza de que estaremos analisando sua avaliação para melhorias contínuas em nossos serviços. Agradecemos que tenha nos dedicado este tempo e esperamos que nos dê a oportunidade de servi-lo novamente num futuro próximo. Sinceramente, Analu Milanese Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good hotel kind of close to the international airport. What I did not like was a front desk staff told us the shuttle bus would stop in the terminal we requested, and once we told the driver, he said he would stop in just one terminal (which was about 15 minutes walking with 2 huge bags.) This kind of wrong info is just unacceptable.

Dear Yara D., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Analu Milanese Quality Coordenator Mercure Guarulhos Aeroporto

Good place

Customer review rating 4.0/5

Danilo B. Business - Confirmed reviews ALL

Nice place to rest, good location! Problem is the ascensor, just 2 for all building.

Prezado Sr. Danilo, Agradecemos por nos contar sobre sua experiência no Mercure Guarulhos Aeroporto. No Mercure, procuramos fornecer um serviço de alto nível a cada um de nossos clientes; por isso seu feedback é muito importante para nós. Tenha certeza de que estaremos analisando sua avaliação para melhorias contínuas em nossos serviços. Agradecemos que tenha nos dedicado este tempo e esperamos que nos dê a oportunidade de servi-lo novamente num futuro próximo. Sinceramente, Analu Milanese Coordenadora de Qualidade Mercure Guarulhos Aeroporto

Excellent customer service.

Customer review rating 5.0/5

Jair L. Business - Confirmed reviews ALL

Very good customer service

Dear Jair Mota De L., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Giselle Soeiro Gerente Geral / General Manager Mercure Guarulhos Aeroporto

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