Pullman São Paulo Guarulhos Airport Hotel 5 stars

Customer review rating 4.5/5 6,553 reviews
Pullman São Paulo Guarulhos Airport
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+ 26 Services
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Room 1

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Hotel extras

  • Guests can enjoy free parking at the hotel and free transfers to the airport

  • Hotel in Guarulhos with free car park and airport transfer shuttle.

  • DAY USE: Stay for a just few hours, perfect for night flights and connections.

  • Pet-friendly hotel! Dogs and cats weighing up to 22 lbs (10 kg) are welcome - fees apply.

  • Free WIFI - events and apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 23 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100
guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Our accommodations

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Superior room, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Executive room, access to the Executive Lounge, 1 king size bed

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

DESIGN EXEC. ROOM, exec. lounge, reduced mobility adapted, queen size bed.

  • Max. number of persons: 3
  • Area: From 26

Disturb Room LE KIDS CLUB - Premium Executive, access to Executive Lounge, 2 single beds

  • Max. number of persons: 3
  • Area: From 33

EXECUTIVE SUITE, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 66
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

PRESIDENTIAL SUITE, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 160
  • Wireless internet in your room
  • High speed internet
  • Nespresso machine
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

BASE STEAKHOUSE

Type of cuisine: International

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASE BAR

Photo non contractuelle / Strictly non binding

The Base Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 473

  • Maximum capacity: 650 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,553 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,435 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great airport hotel

Customer review rating 4.5/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Very comfortable rooms. Friendly and professional staff. Nice pool. Great restaurant.

Brian, Thank you for taking your time to share your Pullman experience. The team is pleased that you enjoyed the room, the pool, the restaurant, and could recharge your batteries. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good experience

Customer review rating 4.5/5

Esteban P. Business - 11/02/2020 Confirmed reviews ALL

It is a very recommendable hotel for people who need to stay close to the airport. Great service, good quality, excelent breakfast and good spaces for doing some sport (Swimming, tennis, basketball).

Esteban, Pullman is glad that you could exercise and enjoyed the hotel facilities before your flight. Thank you for your comments and your compliment on the bar staff. The team hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good quality

Customer review rating 4.5/5

Zoltan G. Business - 10/02/2020 Confirmed reviews ALL

Everything went well, there was not any issues. Except I am still waiting for the invoice....

Zoltan, Thank you for your feedback. It was a pleasure to welcome, it's always a pleasure to welcome people from your company. The team is sorry about the invoice. The financial department is sending it soon. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Smashing experience

Customer review rating 4.5/5

Jordan.c.t. Business - 10/02/2020 Confirmed reviews ALL

You'll made me feel like royalty, literally

Jordan, It was totally gratifying to hear that you felt special. The team is happy that you were happy. Thank you very much for sharing your feelings. The barman and the whole Pullman team hope you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Very convenient

Customer review rating 4.5/5

Stephen L. Couples - 10/02/2020 Confirmed reviews ALL

We stayed one night arriving at about 9.00pm and had to leave at 6.30am the following day.

Stephen, Thank you for your feedback. The team is glad that Pullman was suitable for your short layover. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located to the airport

Customer review rating 4.5/5

Dennis Business - 07/02/2020 Confirmed reviews ALL

easy to check in and out. great dinner buffet. just a very comfortable hotel

Dennis, Thank you for your compliments on check-in/check-out and dinner buffet. Pullman is happy when guests are happy. The team hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Mukondi Business - 07/02/2020 Confirmed reviews ALL

I think apart from things sold in the room there should at least free water, tea and coffee.

Mukondi, Thank you for taking your time to respond the survey. The team is glad that your overall satisfaction was positive. Pullman does offer complementary water and coffee. So the Housekeeper is going to investigate why it missed on your stay. The team is sorry for that. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Brief stop

Customer review rating 4.5/5

Mike H. Business - 06/02/2020 Confirmed reviews ALL

Close to the airport for a meeting. Meeting room was small and air con didn’t work.

Mr. Mike, Thank you for sharing your impressions. The team is sorry that you experience didn't meet your expectations. The Events team identified the meeting room you used and the hotel will offer different options on the next opportunity, as it has other sort of rooms, with bigger size. There is no excuses for don't asking the member number. It's an important standard and the reception team is going to be reoriented. The hotel is very sorry for this and will certainly give you a very good room upgrade on your next time. Once again, thank you for helping the Management on improving the services. Pullman will be working to enhance you next experiences. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Very comfortable

Customer review rating 4.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Very relaxing. I wish I'd had more time to enjoy the facilities including the exec lounge and pool

Mr T., Thank you for your feedback. The team is glad to hear that you enjoyed a relaxing experience. You mentioned that you needed to wait for the shuttle bus. Could you give more details about this moment? Where were you waiting for the shuttle? Do you remember the time you reached the stop and how long the bus took to arrive? Once again, thank you for your contribution. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located close to airport, quiet and room to walk in the grounds.

Customer review rating 4.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Generally good except: Gym is very poorly equipped. Breakfast disappointing

Mr. J., Thank you for giving your opinion. The hotel is attentive to guests needs and expectations. Which equipment did you miss at the gym? And do you have suggestions on the breakfast selection? How can it be improved? The Management will be waiting for your response. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

The room was tired and poor lighting. The pedestal lamp in the corner didn’t work. A PowerPoint near the bed was out of the wall socket which made it dangerous to use. It was weird having a camp stretcher bed in the room.

Simone, Thank you for sharing your comments. The hotel is sorry that the room experience didn't meet your expectations. The Management is going to investigate those maintenance issues and the extra bed in your room, which is uncommon and out of standards. A feedback will be given to you about it. Once again, thank you for helping the hotel improving its services. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Alway an enjoyable stay

Customer review rating 4.5/5

Gary O. Business - 29/01/2020 Confirmed reviews ALL

I am never disappointed with my stays at this hotel, its location to GRU, the friendly staff, the much improved BASE restaurant and the facilities always make for an enjoyable stay here.

Gary, Thank you very much for your kind comments on Pullman and Base. The team is glad to hear that you always get satisfied. See you later today! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great Experience

Customer review rating 4.5/5

Matt K. Business - 27/01/2020 Confirmed reviews ALL

My experience did not disappoint in any way this time - had a great stay

Matt, Thank you for taking your time to give your feedback. The team is glad to hear that your expectations were met this time. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay, convenient location

Customer review rating 4.5/5

Dp Business - 27/01/2020 Confirmed reviews ALL

Very good stay a hotel, staff is quite nice, and hotel is at very convenient location. Getting there is not that straight forward, so a description in the hotel page would help A LOT. Especially indicating the frequencies of the shuttle bus (in the airport terminal)

Daniel, Thank you for taking your time to share your impressions. Your suggestions on the hotel website, the breakfast selection, and the bar-cashiers communication are going to be considered by the Management. Pullman thanks you for helping by showing some improvements opportunities. The team hopes you can come back soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

convenient location for a daystop

Customer review rating 4.5/5

Anonymous Couples - 25/01/2020 Confirmed reviews ALL

nice, spacious rooms and friendly staff.

Andres, Thank you for your compliments on location, rooms, and staff. It was gratifying to know about your satisfaction. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

very friendly staff, easy airport access, modern facilities

Customer review rating 4.5/5

Guido Families - 21/01/2020 Confirmed reviews ALL

i always use the day use or the relax day options in my commutes to/from guarulhos.

Guido, Thank you very much for sharing your Pullman experience. The team is glad to hear that the facilities were suitable for your needs. Priscila Fukuda was the receptionist that checked you in. Pullman hopes you can visit the hotel again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

The room was in a terrible state (e.g. stains on the flor and walls, fridge did not work, etc).

Customer review rating 4.5/5

Caio R. Solo - 21/01/2020 Confirmed reviews ALL

The room was in the terrible state as mentioned previously. The rest of the hotel and the staff was great.

Caio, Thank you for sharing your impressions. The hotel is sorry that the room didn't meet your expectations. The rooms were partially refurbished on last two years and soon all of them will be. The team hopes you had a good flight back after that unforeseen situation with the aircraft. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excellent service and location for the overnight stay in Guarulhos

Customer review rating 4.5/5

Carlos D. Families - 21/01/2020 Confirmed reviews ALL

No problems. Nice staff.

Carlos, Thank you for sharing your experience and for your compliment on the staff. Pullman is glad to know about your satisfaction. But Pullman also saw that you didn't like the booking experience. Did you get any issue during making the reservation? Would you share your comments with the Management? Once again, thank you for your feedback. Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great place.

Customer review rating 4.5/5

Kalin N. Couples - 20/01/2020 Confirmed reviews ALL

Extremely great facilities, good location, and friendly staff.

Kalin, Thank you very much for your compliments on Pullman facilities, location, and staff. The team is glad that you enjoyed a pleasant experience. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Comfort, great staff and overall great experience

Customer review rating 4.5/5

Costa P. Families - 19/01/2020 Confirmed reviews ALL

Met all my high exepctations. The hotel is close to the airport, architecture and design are great, the staff is efficient and friendly. The room was clean and well taken care of.

Rodolfo, It was gratifying to hear that all your expectations were met and you felt well taken care. Thank you very much for sharing your experience. Pullman hopes to see you again soon! Feel Welcome. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
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