Pullman São Paulo Guarulhos Airport Hotel 5 stars

Customer review rating 4.5/5 6,928 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman São Paulo Guarulhos Airport
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+ 26 Services
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Room 1

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Hotel extras

  • Guests can enjoy free parking at the hotel and free transfers to the airport

  • Hotel in Guarulhos with car park

  • Recently renovated convention center for 650 people.

  • See our options for Day Use, Weddings, Honey Moon, Brides day and romantic packages.

  • Free WIFI - events and apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 23 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100
guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Our accommodation(s)

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Superior room, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PREMIUM LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, 2 single size beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, 1 king size bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, 2 single size beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

DESIGN EXECUTIVE ROOM, adapted for reduced mobility, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft

Disturb Room LE KIDS CLUB - Premium Executive, 2 single size beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
Rooms

Our restaurants and bars

BASE STEAKHOUSE

Type of cuisine: International

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASE BAR

Non contractual photo

The Base Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 473

  • Maximum capacity: 650 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,928 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,488 reviews

Great airport hotel

Customer review rating 4.5/5

Chris Business - 22/11/2020 Confirmed reviews ALL

I had a last minute booking and the hotel was a very pleasant surprise. Great look and comfortable and very convenient for GRU

Chris, The team is glad to learn that you had a pleasant surprise. Thank you for sharing your comments. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good stay

Customer review rating 4.5/5

Maria H. P. Solo - 17/11/2020 Confirmed reviews ALL

I Really appreciate

Maria Helena, Thank you for sharing your Pullman experience. Pullman is glad to learn that you really appreciated it. Your compliment on Natalia and Jonathan will be transmitted. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Chico Business - 16/11/2020 Confirmed reviews ALL

Boa atencion

Chico, Obrigado pela atenção em compartilhar sua experiência Pullman. A equipe ficou feliz em saber sobre sua satisfação e com seu elogio ao atendimento. Até a próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Anonymous Business - 07/11/2020 Confirmed reviews ALL

Excellent

Alan, Thank you for taking your time to share your Pullman experience. It's good to hear that it was excellent. The compliment on reception and bar staff will be transmitted. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Staff

Customer review rating 4.5/5

Regina L. Families - 03/11/2020 Confirmed reviews ALL

The staff who serve at the hotel are dedicated, friendly and very kind.

Regina, Obrigado por ter reservado um momento do seu dia para compartilhar sua experiência Pullman. É gratificante saber que sentiu a equipe dedicada, que se sentiu bem acolhida. O Pullman espera vê-la novamente em breve! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Attentive and professional staff

Customer review rating 4.5/5

Luciane Solo - 01/11/2020 Confirmed reviews ALL

Starting with the staff which is professional and helpful. The food is great Easy access to and from the airport I had my pets with me and I was provided a bed, two bowls for food and or water and a nice little toy for them .

Luciane, Thank you for taking your time to share your Pullman experience. The team is glad that you and your best pet friends felt comfortable and taken care. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located

Customer review rating 4.5/5

Cleverson A. Families - 30/10/2020 Confirmed reviews ALL

Clean and very good people

Cleverson, Thank you for taking your time to share your comments. Bianca will be recognized for her good job. Count on the team to enjoy an even better experience on the next time. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great value for money

Customer review rating 4.5/5

Paulo R. Business - 25/10/2020 Confirmed reviews ALL

Excellent location and prime services for long connections in São Paulo airport

Paulo, Obrigado por compartilhar sua experiência Pullman e por recomendar o hotel. A equipe ficou feliz em saber que o Pullman foi ideal para sua conexão de vôos. Até uma próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located for bussiness and excellent food

Customer review rating 4.5/5

Andre C. Business - 22/10/2020 Confirmed reviews ALL

very good.

Andre, Obrigado por ter reservado um momento para compartilhar sua experiência. A equipe ficou feliz que apreciou a localização e a comida. Contudo percebeu que o senhor viu oportunidade de melhoria no quarto. Mencionou sobre necessidade de melhoria no banheiro. Por que o banheiro não atendeu às suas expectativas? Poderia dar mais detalhes? Uma vez mais, obrigado por sua contribuição. Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good Stay!!

Customer review rating 4.5/5

Andres Business - 21/10/2020 Confirmed reviews ALL

Room clean and comfortable, very good attention of all the guys of the Hotel. Focus in the customer!

Andres, Thank you for taking your time to share your Pullman experience. Pullman is glad to know that you felt welcome and enjoyed a pleasant stay. The team hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Pleasure to stay

Customer review rating 4.5/5

Erasmo Solo - 13/10/2020 Confirmed reviews ALL

How so good to stay in there because all staff is very friendly and helpful The my suite was amazing

Erasmo, Thank you for taking your time to share your Pullman experience. The team is glad that you felt welcome and enjoyed your suite. =) Your comment on the breakfast buffet was also transmitted to the executive chef, so she can evaluate that improvement opportunity. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Very polite staff

Customer review rating 4.5/5

Lucas C. Families - 12/10/2020 Confirmed reviews ALL

Awesome

Lucas, Obrigado pela atenção em compartilhar seus comentários. É gratificante saber que se sentiu bem acolhido pela equipe. O Pullman espera por sua próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

convenient stopover

Customer review rating 4.5/5

Anonymous Business - 06/10/2020 Confirmed reviews ALL

Great location for traveling via Guaruhlos. Very unique decor and rooms. Pleasant and helpful staff

Michael, Thank you for taking your time to share your Pullman experience. The team is glad that you enjoyed the ambient and felt welcome. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing!

Customer review rating 4.5/5

Kylie R. Families - 30/09/2020 Confirmed reviews ALL

Kids room was great! Front desk staff greeted my son, spoke to him like he was the customer and gave him crayons and a coloring book (he is only 2). They told him there was a “special surprise” waiting for him upstairs. He was SO excited to get upstairs, rest and play with all the toys. Really made our all day layover enjoyable. Thank you so much!

Kylie, Thank you for taking your time to share your Pullman experience. Your comments were very gratifying for the team. It was amazing to hear how Francisco felt special! Pullman hopes you can come back soon. And see you next time! Bes regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good hotel nice hotel close to air port ,

Customer review rating 4.5/5

Jan Business - 18/09/2020 Confirmed reviews ALL

Good restaurant, easy check in

Jan, Thank you for taking your time to share your Pullman experience. Due to COVID-19 pandemic, the hotel was obligated to reduce some services. On the pool area, the bar was recently reopened on weekends. The breakfast service also has changed. The team hopes you get an even better experience on next time. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Slightly disappointed this time

Customer review rating 4.5/5

Carolina Families - 08/09/2020 Confirmed reviews ALL

I stay in this hotel quite frequently during layovers in Sao Paulo. This time, we reserved an executive room with a King Bed and requested a crib for a day use. We wanted to rest after 26 hours of flights and airports before our last flight to get home. We reserved the room and the crib (for our 2 year old toddler) weeks in advance and paid in full at the time of reservation... only to learn upon arrival that they had given our reserved crib to other guests with kids that had showed up last minute the night before. They said that they offer cribs "upon availability". Well, in my view, if something is reserved, it shouldn't be considered "available". If I reserve a room, are you going to offer it to another walk-in as long as they arrive earlier then me? I sure hope not. My family has been quite loyal to this hotel over the past years and we only hoped our preference and loyalty would've been met with some commitment to what was promised to us. Our whole goal was to rest and we didn't manage to do it so well with our toddler kicking us on the middle of the bed. If they had told us in advance we couldn't have a crib, we would've gone elsewhere.

Dear Carolina, Thank you for openly talk about your experience. The hotel is sorry that your experience didn't meet your expectations and will contact you directly to better understand what happened. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located, confortable but expensive an with a terrible check-in/out process

Customer review rating 4.5/5

Anonymous Business - 28/08/2020 Confirmed reviews ALL

The room was new, clean and quite confortable. What bothered me in this stay was the check-in / check-out process, which is too bureaucratic and inneficient these days. An on-line check-in and quick check-out would solve the problem.

Pedro, Obrigado por ter reservado um momento para dar o seu feedback. Com efeito, o processo de check-in teve acréscimo de etapas devido à situação do COVID-19, o que pode torná-lo mais demorado. De qualquer modo, a equipe pode se esforçar para melhorar a pré-chegada, como mencionou. Suas observações foram transmitidas ao Gerente de Recepção para que tome ação. Uma vez mais, obrigado por sua contribuição. E até a próxima visita. Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing Expereince

Customer review rating 4.5/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

The hotel took great care if us. They made an extra effort to take care of my daughter who was sooo happy after she found the little surprises they had left for her in the room. The room and breakfast was great! Wish we could have stayed longer. Special thanks to the Welcome Desk and Reservations team for making this a great experience

Lidia, Reservations and Welcome Desk teams are happy to know that you enjoyed an amazing experience. Thank you very much for sharing your it. Pullman hopes to see you again soon! Stay safe. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excellent Stay and Option!!!

Customer review rating 4.5/5

Miguel D. Business - 16/08/2020 Confirmed reviews ALL

The Staff is amazing!!! The Team is very helpful and friendly, as you might expect in a 5 stars Hotel. The food is excellent and offers a secure parking area. The front desk is open 24 hours.

Sr. D., Muito obrigado por mais um feedback. É sempre importante atualizar o balanço da relação com nosso por todos querido morador. Foi um prazer proporcioná-lo o happy hour recentemente. E a equipe já espera o próximo evento. Até logo! Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Walther S. Business - 12/08/2020 Confirmed reviews ALL

Very good stay at your hotel. The bed was very comfy and made me sleep like a child all night. Thank you

Walther, Thank you for taking your time to tell about your Pullman experience. The team is glad to hear that you enjoyed a good night sleep and felt welcome at the restaurant during the breakfast. Pullman hopes to see you again soon! Stay safe. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

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