Pullman São Paulo Guarulhos Airport Hotel 5 stars

Customer review rating 4.5/5 6,867 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman São Paulo Guarulhos Airport
See on a map
+ 26 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Guests can enjoy free parking at the hotel and free transfers to the airport

  • Hotel in Guarulhos with car park

  • Recently renovated convention center for 650 people.

  • See our options for Day Use, Weddings, Honey Moon, Brides day and romantic packages.

  • Free WIFI - events and apartments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • GUARULHOS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Basketball facilities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 23 meeting room(s)
  • Congresses/conventions
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Pullman São Paulo Guarulhos Airport

Rod Helio Smidt S/N
Acesso Base Aerea Cumbica
07190 100
guarulhos
brazil

Tel: +551121245800

Fax: (+55)11/21245801

Check-in from 15h00

Check out up to 12h00

  • By plane

    GUARULHOS At 6.5km / 4.04 miles - Shuttle free

  • By car

    RODOVIA AYRTON SENNA At 1km / 0 miles

  • By car

    RODOVIA DUTRA At 1km / 0 miles

GPS :-23.449635, -46.489227

Our accommodation(s)

Comfortable, fully equipped apartments with modern decor, bathroom with shower, cable TV, telephone, air conditioning, alarm clock, minibar, safe and high-speed Internet.

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

Superior room, 1 queen size bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 Queen Size Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Mini Bar

PREMIUM LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

Executive room, access to the Executive Lounge, 1 king size bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

PREMIUM EXECUTIVE ROOM, access to the Executive Lounge, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Mini Bar

DESIGN EXEC. ROOM, exec. lounge, reduced mobility adapted, queen size bed.

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft

Disturb Room LE KIDS CLUB - Premium Executive, access to Executive Lounge, 2 single beds

  • Max. number of persons: 3
  • Area: From 33 / 355 sq ft

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
Rooms

Our restaurants and bars

BASE STEAKHOUSE

Type of cuisine: International

The Base Steakhouse offers a new, casual concept for private dinners or meetings between friends. Open for breakfast, lunch and dinner, it offers menus based on contemporary cuisine and is an excellent place to meet for happy hour.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BASE BAR

Non contractual photo

The Base Bar is a great meeting point for happy hour in the area and for those looking for musical performances to liven up their night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 473

  • Maximum capacity: 650 people

  • Maximum banquet capacity: 440 people

Find out more

Our guest reviews for
Pullman São Paulo Guarulhos Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,867 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,481 reviews

Pleasure to stay

Customer review rating 4.5/5

Erasmo Solo - 13/10/2020 Confirmed reviews ALL

How so good to stay in there because all staff is very friendly and helpful The my suite was amazing

Erasmo, Thank you for taking your time to share your Pullman experience. The team is glad that you felt welcome and enjoyed your suite. =) Your comment on the breakfast buffet was also transmitted to the executive chef, so she can evaluate that improvement opportunity. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Very polite staff

Customer review rating 4.5/5

Lucas C. Families - 12/10/2020 Confirmed reviews ALL

Awesome

Lucas, Obrigado pela atenção em compartilhar seus comentários. É gratificante saber que se sentiu bem acolhido pela equipe. O Pullman espera por sua próxima visita! Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

convenient stopover

Customer review rating 4.5/5

Anonymous Business - 06/10/2020 Confirmed reviews ALL

Great location for traveling via Guaruhlos. Very unique decor and rooms. Pleasant and helpful staff

Michael, Thank you for taking your time to share your Pullman experience. The team is glad that you enjoyed the ambient and felt welcome. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing!

Customer review rating 4.5/5

Kylie R. Families - 30/09/2020 Confirmed reviews ALL

Kids room was great! Front desk staff greeted my son, spoke to him like he was the customer and gave him crayons and a coloring book (he is only 2). They told him there was a “special surprise” waiting for him upstairs. He was SO excited to get upstairs, rest and play with all the toys. Really made our all day layover enjoyable. Thank you so much!

Kylie, Thank you for taking your time to share your Pullman experience. Your comments were very gratifying for the team. It was amazing to hear how Francisco felt special! Pullman hopes you can come back soon. And see you next time! Bes regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good hotel nice hotel close to air port ,

Customer review rating 4.5/5

Jan Business - 18/09/2020 Confirmed reviews ALL

Good restaurant, easy check in

Jan, Thank you for taking your time to share your Pullman experience. Due to COVID-19 pandemic, the hotel was obligated to reduce some services. On the pool area, the bar was recently reopened on weekends. The breakfast service also has changed. The team hopes you get an even better experience on next time. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Slightly disappointed this time

Customer review rating 4.5/5

Carolina Families - 08/09/2020 Confirmed reviews ALL

I stay in this hotel quite frequently during layovers in Sao Paulo. This time, we reserved an executive room with a King Bed and requested a crib for a day use. We wanted to rest after 26 hours of flights and airports before our last flight to get home. We reserved the room and the crib (for our 2 year old toddler) weeks in advance and paid in full at the time of reservation... only to learn upon arrival that they had given our reserved crib to other guests with kids that had showed up last minute the night before. They said that they offer cribs "upon availability". Well, in my view, if something is reserved, it shouldn't be considered "available". If I reserve a room, are you going to offer it to another walk-in as long as they arrive earlier then me? I sure hope not. My family has been quite loyal to this hotel over the past years and we only hoped our preference and loyalty would've been met with some commitment to what was promised to us. Our whole goal was to rest and we didn't manage to do it so well with our toddler kicking us on the middle of the bed. If they had told us in advance we couldn't have a crib, we would've gone elsewhere.

Dear Carolina, Thank you for openly talk about your experience. The hotel is sorry that your experience didn't meet your expectations and will contact you directly to better understand what happened. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Well located, confortable but expensive an with a terrible check-in/out process

Customer review rating 4.5/5

Anonymous Business - 28/08/2020 Confirmed reviews ALL

The room was new, clean and quite confortable. What bothered me in this stay was the check-in / check-out process, which is too bureaucratic and inneficient these days. An on-line check-in and quick check-out would solve the problem.

Pedro, Obrigado por ter reservado um momento para dar o seu feedback. Com efeito, o processo de check-in teve acréscimo de etapas devido à situação do COVID-19, o que pode torná-lo mais demorado. De qualquer modo, a equipe pode se esforçar para melhorar a pré-chegada, como mencionou. Suas observações foram transmitidas ao Gerente de Recepção para que tome ação. Uma vez mais, obrigado por sua contribuição. E até a próxima visita. Cordialmente, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing Expereince

Customer review rating 4.5/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

The hotel took great care if us. They made an extra effort to take care of my daughter who was sooo happy after she found the little surprises they had left for her in the room. The room and breakfast was great! Wish we could have stayed longer. Special thanks to the Welcome Desk and Reservations team for making this a great experience

Lidia, Reservations and Welcome Desk teams are happy to know that you enjoyed an amazing experience. Thank you very much for sharing your it. Pullman hopes to see you again soon! Stay safe. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excellent Stay and Option!!!

Customer review rating 4.5/5

Miguel D. Business - 16/08/2020 Confirmed reviews ALL

The Staff is amazing!!! The Team is very helpful and friendly, as you might expect in a 5 stars Hotel. The food is excellent and offers a secure parking area. The front desk is open 24 hours.

Sr. D., Muito obrigado por mais um feedback. É sempre importante atualizar o balanço da relação com nosso por todos querido morador. Foi um prazer proporcioná-lo o happy hour recentemente. E a equipe já espera o próximo evento. Até logo! Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport
Customer review rating 4.5/5

Walther S. Business - 12/08/2020 Confirmed reviews ALL

Very good stay at your hotel. The bed was very comfy and made me sleep like a child all night. Thank you

Walther, Thank you for taking your time to tell about your Pullman experience. The team is glad to hear that you enjoyed a good night sleep and felt welcome at the restaurant during the breakfast. Pullman hopes to see you again soon! Stay safe. Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Very good stay.

Customer review rating 4.5/5

Peter Business - 07/04/2020 Confirmed reviews ALL

Despite the ongoing Covid-19 crisis and all problems connected with that, the personnel was very kind and professional.

Peter, Thank you for sharing your experience and for your compliments on team's efforts against the COVID-19. Pullman hopes you and your loved ones stay good. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

well located

Customer review rating 4.5/5

Luke Couples - 02/04/2020 Confirmed reviews ALL

wonderful. 10/10 i was about to end it all and then this hotel saved my life

Luke, It's totally gratifying to know how Pullman was important for you. Thank you very much for telling about your experience. Your kind words will be shared with the whole team. God bless you and your family during this difficult time! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Excelant

Customer review rating 4.5/5

Johanna P. Business - 31/03/2020 Confirmed reviews ALL

I did not have any problem and i'm thankfull for when my visa debit card did not want to work they kindly helped me.

Johanna, Thank you for telling about your Pullman experience. The team is glad to know that you felt welcome. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Great stay!

Customer review rating 4.5/5

Nick Business - 26/03/2020 Confirmed reviews ALL

Had a very good and comfortable stay.

Nick, Thank you for taking your time to share your Pullman experience. The team is glad that it was comfortable. Pullman hopes to see you again soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Yes very appropriate

Customer review rating 4.5/5

Kevin C. Business - 25/03/2020 Confirmed reviews ALL

Under the trying Covid19 circumstances the hotel did extremely well. Congratulations

Kevin, Thank you for recognizing Pullman's efforts against the COVID-19. The team is glad that you enjoyed a positive experience. The team hopes you and your loved ones stay good. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good Stay, lots of positives, some suggestions too

Customer review rating 4.5/5

Stuie Couples - 25/03/2020 Confirmed reviews ALL

We stayed overnight en route back to UK after our S American Tour of Argentina-Uruguay-Chile was aborted through coronavirus and the only flight available back to Europe was through Sao Paulo. We arrived in the early evening, had a few drinks and an excellent meal in the BASE Restaurant, and went to the airport after lunch the following day to get our flight using the excellent complimentary hotel shuttle service. The room was very clean and comfortable, and we slept well.

Stuart, Thank you for your feedback. The team is sorry that your expectations were not meet. The improvements opportunities in the room will be taken into account. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

no idea how this Pullman with ranking of 5 star

Customer review rating 4.5/5

Hanjiang Solo - 25/03/2020 Confirmed reviews ALL

I got surprised that this Pullman with 5 star ranking on Booking. When I got off from shuttle, no anyone coming to me for a hand on baggage. There is no shower gel and soap in bathroom. While I going to have some food in room, I found there is no menu on the tablet and nothing in minibar.

HanJiang, The hotel is sorry that your expectations were not met and understands your complaints. The Reception Manager and the Housekeeper are going to investigate why there was nobody to help you in your check-in and why some items were not immediately available when you entered the room. The team hopes you have a better experience in a future opportunity. Regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Wonderful in every way!

Customer review rating 4.5/5

Serena Couples - 24/03/2020 Confirmed reviews ALL

From the shuttle service at the airport, to the welcoming hostesses and the attentive bellboy, our stay was superb. The room was well equipped, dinner and breakfast were tasty and plentiful, the pool was refreshing. Loved our stay in every way!

Serena, It was pleasant to read that your experience was positive in every way. Thank you very much for sharing it. Pullman hopes you can come back soon! Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Good hotel close to the airport

Customer review rating 4.5/5

Martin G. Business - 23/03/2020 Confirmed reviews ALL

I stayed at Pullman for one night. All was great without any complaint. An extremely good bed made my stay really enjoyable. All clean and very friendly staff. The Corona situation was handled everywhere very professional. All required measures were taken to ensure best possible safety of the guests.

Martin, Thank you for your feedback. The team is glad that you recognized the efforts against the COVID-10 pandemic. Your suggestions on cleanliness, coffee machine, and shuttle driver skills are going to be taken into account. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Amazing Welcome

Customer review rating 4.5/5

Kerrie H. Couples - 20/03/2020 Confirmed reviews ALL

We arrived tired, late at night, in-transit back to Australia following many unexpected changes to our holiday plans, thanks to the worldwide pandemic. The staff were warm and welcoming, sensitive to our exhaustion and once they understood our transit plans and timings provided us with a late checkout the following day and an upgrade to a premium room. The room was amazing, the bed and facilities sumptuous! We were able to order room service ( same menu as restaurant downstairs ) and in no time were digging into a scrumptious, sizeable meal. The overall experience and comfort exceeded our expectations and the Pullman people went above and beyond to ensure our stay was AMAZING during a stressful transit experience.

Fabiano, Thank you for sharing your amazing experience. The team is glad that you felt comfortable and secure at Pullman, despite of the COVID-19 pandemic. Pullman hopes you and your loved ones stay good. Best regards, Guilherme Conigiero Experiência do Cliente | Customer Experience Pullman São Paulo Guarulhos Airport

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in guarulhos