ibis Guarulhos 3 stars

Customer review rating (ALL Rating) 3.9/5 2,252 reviews

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Description

Hotel extras

  • 12 minutes by car to São Paulo International Airport - Garulhos

  • 13 minutes by car to Garulhos Bus Station

  • 4 minutes by car to Presidente Dutra Highway

  • 100% non-smoking hotel.

  • Payed Covered Parking.

Our accommodation(s)

Hotel location

ibis Guarulhos

R. General Osorio 19, Centro, Guarulhos - SP
07024000 GUARULHOS
Brazil

GPS:-23.47274, -46.53252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

LUNCH - A LA CARTE DINNER - A LA CARTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,252 reviews

TripAdvisor Rating  3.5/5  3,051 reviews

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good service, nice restaurants around

Filthy showers

Customer review rating 0.5/5

Tod K. Business - Confirmed reviews ALL

They did not clean the showers before my stay. The hotel is way expensive. Overall not a good experience

Not good hotel - Poor service.

Customer review rating 1.5/5

Eduardo T. Business - Confirmed reviews ALL

Poor service.

Poor customer service

Customer review rating 1.5/5

Raul D. Business - Confirmed reviews ALL

Very bad.

Dear Raul Freire D., Thank you for taking the time to tell us about your experience at the ibis Guarulhos. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atenciosamente, Milena Sezimbra Recepção Ibis Guarulhos Aeroporto

Brilliant stay

Customer review rating 5.0/5

Ss Solo - Confirmed reviews ALL

Welcoming staff, comfortable and quiet room, was exactly what I needed after long trip to São Paulo. Would recommend!

Dear Suzanne I., We very much appreciate your comments regarding your stay at the ibis Guarulhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Milena Sezimbra Recepção Ibis Guarulhos Aeroporto

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Other web-users rate our hotel

  • 659 reviews 8.7/10 Location
  • 1,406 reviews 4.7/10 Room
  • 1,431 reviews 6.2/10 Service
  • 23 reviews 7.3/10 WiFi
  • 575 reviews 4.7/10 Cleanliness
  • 549 reviews 7.3/10 Breakfast
  • 481 reviews 4.6/10 Value

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