Rezydent Hotel Sopot - MGallery Collection 5 stars

Name: Stylish hotel: Rezydent Sopot MGallery Hotel Collection - ALL - ALL
Address: Plac Konstytucji 3 Maja 3, SOPOT, 81704, PL
Telephone: +48585555800
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 859 reviews

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Plac Konstytucji 3 Maja 3, 81704 SOPOT, Poland

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Rezydent Hotel Sopot - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Rezydent Sopot MGallery by Sofitel Hotel Collection is a unique boutique hotel in the heart of city, next to the hustle and bustle of the historic Heroes of Monte Cassino Avenue and 500 m from a spectacular pier. A unique combination of classic architecture and modern design inspired by the seaside creates an extraordinary, intimate space, aesthetics, and harmony to balance the dynamic resort vibe.

Looking out of their window from the intimacy of their room, Guests can soak in the refreshing sea breeze and vibrant ambience of the striking Monte Cassino avenue. The hotel is just 500 meters away from a charming beach boasting iodine filled air It is here where the longest wooden pier in Europe is situated a poetic and crisp spot connecting Baltic sea, land and skies. A hotspot of the local life featuring many concerts and festivities.

Gdańsk Lech Walesa Airport (19 km, about 30 min. drive). Sopot Główny Railway Station just a few steps from the hotel. About 15 km from the ferry pier.

By opening the doors to Rezydent Sopot - MGallery Collection, we would like you to forget about everyday life and enjoy an inspiring, romantic place.

JOANNA WOLNY, Hotel Management

Hotel extras

Railway Station just a few steps away from the hotel
The hotel is just 500 meters away from a charming beach boasting iodine filled air
Grino Restaurant style of dining - bistronomy Casual atmosphere and dishes on hot Lava Stones
All rooms are equipped with a very high quality MGallery bed
Artful bespoke design, in tune with its maritime surroundings

Our accommodation(s)

Room

Classic king-size double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)

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Room

Classic room with two single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

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Room

Deluxe room with king-size bed and sofa

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double sofa bed(s) and 1 x King size bed(s)

See availabilities

Room

Deluxe room with 2 single beds and a sofa bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Double sofa bed(s) and 2 x Single bed(s)

See availabilities

Room

Superior Room with a king-size bed

2 pers. max
22 m² / 236 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Executive Suite with king-size bed and sofa

4 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)

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Suite

Junior Suite with king-size bed and sofa

4 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

See availabilities

Hotel location

Rezydent Hotel Sopot - MGallery Collection

Plac Konstytucji 3 Maja 3
81704 SOPOT
Poland

GPS:54.4428019, 18.56273277777778

+48 58 555 58 00

+48 58 555 58 01

Railway station
Highway exit
Ferries

SOPOT PKP

Railway station

Access: 200 m / 0.12 mi 2 min walk / 2 min drive

SOPOT PKP

Railway station

Access: 200 m / 0.12 mi 2 min walk / 2 min drive

STENA LINE GDYNIA

Ferries

Access: 15 km / 9.32 mi 30 min drive

RUSOCIN

Highway exit

Access: 30 km / 18.64 mi 35 min drive

Tricity Landscape Park

Wood/forest

Gdansk Bay

Bay

Północny Park

Park

Riviera

Shopping centre/mall

Galeria Baltycka

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Near the property

Car park

GRINO

An innovative bistronomy-style take combines gourmet cuisine with relaxed vibe with locally sourced products, including steaks, fish and cheeses made in a unique way on hot Lava Stones.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 100 m² / 1076 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 859 reviews

Raj K. M. Families - 6/5/2026 Confirmed reviews ALL

I genuinely struggle to understand how this hotel has earned a 5-star rating. Based on the quality of the amenities, service, and cleanliness, it feels much closer to a 3-star property. With the exception of one gentleman at reception, the front desk staff were cold, disengaged, and appeared to lack basic hospitality training. Simple courtesies such as greeting guests with a smile seemed to be missing. The room itself was disappointing. There was visible dust on the bathroom shelf where the towels were stored, the body lotion dispenser was not functioning, there were insufficient towels provided, and several other basic details had clearly been overlooked. This is, without question, the most disappointing hotel I have stayed at that claims to be a 5-star property. I would not recommend it and certainly would not choose to stay here again.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your stay did not meet your expectations and that several aspects of your experience left you disappointed. Please accept our apologies for the shortcomings you encountered regarding room cleanliness, amenities, and the level of service provided by some members of our team. At Rezydent Sopot - MGallery Collection, we strive to deliver warm, attentive and personalized hospitality to every guest. Therefore, it is particularly disappointing to read that you felt unwelcome and that basic service standards were not met during your stay. Your comments regarding the condition of the room, missing amenities, and housekeeping oversights have been shared with the relevant department heads for immediate review and corrective action. At the same time, we appreciate your kind words about the gentleman at reception who made a positive impression. We will ensure that your recognition is passed on to him. Guest feedback is invaluable in helping us improve, and while we regret that we were unable to provide the experience you expected, we thank you for bringing these matters to our attention. Kind regards, Zbigniew Brząkała Quality & Sustainability Manager

Barbara G. Families - 5/22/2026 Confirmed reviews ALL

Good morning, Thank you very much for taking the time to write the above review and for giving us the highest rating! Thank you for your kind words about our team. We are glad that your stay took place in a friendly and relaxing atmosphere. Best regards, Zbigniew Brzakała Quality and Sustainability Manager

Tom C. Business - 5/19/2026 Confirmed reviews ALL

Dear Mr. Tom, Thank you for sharing your feedback and for your kind words about your stay and our team. We are truly sorry that the invoice issue affected your overall impression after your visit. Unfortunately, the problem was caused by technical difficulties with the Polish KSeF system, which was completely outside of our control. According to the regulations, we were unable to issue a paper invoice that was not also properly submitted through the system. We fully understand, however, how frustrating this must have been from your perspective, and we apologize for the delays in communication. We sincerely hope that, despite this situation, you still have good memories from your stay with us. If our explanation helps clarify the matter, we would greatly appreciate it if you would consider revisiting your review score. Kind regards, Zbigniew Brząkała Quality & Sustainability Manager

Rowan V. S. Business - 4/15/2026 Confirmed reviews ALL

Good morning, Thank you very much for taking the time to write the above review and for giving us the highest rating! Thank you for your kind words about our team. We are delighted that your stay was spent in a friendly and relaxing atmosphere. Kind regards, Zbigniew Brzakała Quality and Sustainability Manager

Chien S. C. Families - 4/10/2026 Confirmed reviews ALL

Overall, I had a very pleasant stay. The location is excellent, and the cleanliness of the hotel is outstanding. I especially appreciated the housekeeping team, who proactively checked in during the afternoon to see if we needed additional coffee or tea—this level of attentiveness was a big plus. The bathrobe and towels were also exceptionally comfortable and felt very high quality, which enhanced the overall in-room experience. There was a minor issue with the sauna reservation in the evening due to a miscommunication between the front desk and the spa team, which resulted in a double booking and a delay in our scheduled 8:00 PM slot. However, I would like to commend the evening staff for their professional handling of the situation—they followed up proactively, called our room later, and arranged an alternative session the next morning, which we truly appreciated. During check-in, the initial experience was somewhat confusing. Although I understand we arrived early, the staff member did not offer to verify our passports or begin the registration process, and instead directly informed us that no rooms were available. From my experience, it would be more appropriate to at least complete identity verification and check the reservation details first. This is particularly important as membership status (such as Accor Live Limitless Platinum) may influence early check-in eligibility depending on availability. Without confirming these details, it felt premature to decline the request outright. While the situation improved later—when we were invited to enjoy coffee and tea and eventually assisted with an earlier check-in—the initial handling could be further improved to create a more welcoming first impression. Additionally, the same staff member who handled the check-in also processed the payment, where a points redemption was initially not recognized, resulting in an incorrect charge on my credit card. Although this was later corrected, it temporarily impacted my credit limit and could have been avoided with more careful attention to the booking details. On a positive note, the front desk staff during check-out was very warm and welcoming, and I hope this level of friendliness and attentiveness can be consistently maintained across the team. Overall, a very enjoyable stay with strong service recovery and excellent in-room comfort, though there is room for improvement in front desk procedures and consistency.

Dear Mr. Chein, Thank you very much for taking the time to share such a detailed and balanced review of your stay. We are delighted to hear that you had a very pleasant experience overall and that you appreciated our excellent location, high standards of cleanliness, and the comfort of the bathrobes and towels. It is especially rewarding to know that our housekeeping team made a positive impression with their attentiveness and proactive service. We also sincerely appreciate your kind words regarding how our evening team handled the sauna reservation issue. While we regret the initial inconvenience caused by the miscommunication, we are pleased that the follow-up and alternative arrangement met your expectations. At the same time, thank you for your constructive feedback concerning the check-in experience. We sincerely apologize that your arrival felt confusing and less welcoming than it should have been. You are absolutely right - verifying reservation details and identification, as well as considering loyalty status, should be a standard part of the process regardless of room availability. Your comments have been shared with our front desk team, and we will take steps to ensure greater consistency and professionalism moving forward. We also apologize for the oversight regarding the points redemption and the temporary incorrect charge to your credit card. We fully understand how inconvenient this must have been and will reinforce our procedures to prevent similar situations in the future. On a positive note, we are very pleased that your check-out experience was warm and welcoming, and we will gladly pass on your kind feedback to the team. Thank you once again for your valuable insights. We truly hope to have the pleasure of welcoming you back and providing a seamless experience from the very beginning of your next stay. Kind regards, Zbigniew Brząkała Quality & Sustainability Manager

Web-users rating

Other web-users rate our hotel

381 reviews 9.2/10 Location
421 reviews 8.3/10 Room
503 reviews 9.2/10 Service
227 reviews 8.9/10 Breakfast
219 reviews 7.2/10 Comfort
160 reviews 9.5/10 Vibe
126 reviews 8.3/10 Cleanliness
79 reviews 9.4/10 Amenities

37 reviews 9.4/10 Location
43 reviews 7.8/10 Room
59 reviews 8.8/10 Service
25 reviews 9.4/10 Vibe
25 reviews 8.7/10 Breakfast
15 reviews 8.2/10 Cleanliness
6 reviews 9.5/10 Amenities

35 reviews 9.4/10 Location
58 reviews 8.2/10 Room
73 reviews 9.6/10 Service
21 reviews 9/10 Breakfast
18 reviews 8.6/10 Cleanliness
16 reviews 9.2/10 Vibe
9 reviews 9.5/10 Amenities
7 reviews 9.2/10 Bar

12 reviews 9.1/10 Location
16 reviews 8.1/10 Room
29 reviews 9.4/10 Service
10 reviews 9.4/10 Vibe
9 reviews 9/10 Breakfast
7 reviews 8.3/10 Cleanliness

9 reviews 9.3/10 Location
15 reviews 8/10 Room
25 reviews 9.4/10 Service
8 reviews 9.1/10 Breakfast
7 reviews 9.3/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Rezydent Hotel Sopot - MGallery Collection offers a variety of elegant accommodations including:

Classic king-size double bed
Classic room with two single beds
Deluxe room with king-size bed and sofa
Deluxe room with 2 single beds and a sofa bed
Superior Room with a king-size bed
Executive Suite with king-size bed and sofa
Junior Suite with king-size bed and sofa

We also provide 16 family rooms and connecting room options.

What services and amenities are available?

At Rezydent Hotel Sopot - MGallery Collection, we provide high-speed Wi-Fi, air conditioning, and a car park near the property for an additional fee. Guests can enjoy our Spa, Grino Restaurant, and Bar, or utilize our 3 meeting rooms and business center. Our facilities include:

Free Wi-Fi
Public indoor parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning and 55-inch TV in rooms
Wheelchair accessibility
Spa and wellness treatments for an additional fee
Grino Restaurant and Bar
Laundry and dry cleaning services
Pets allowed for an additional fee

What dining options are available?

Rezydent Hotel Sopot - MGallery Collection features Grino Restaurant, which offers innovative bistronomy-style cuisine with dishes prepared on hot Lava Stones. Our Bar serves unique specialties and sea-inspired cocktails like the Amber Dream from 12:00 PM to 11:00 PM daily. We also offer a daily breakfast buffet, room service with hot meals and cold snacks, and a dedicated children's menu.

What are the check-in and check-out times?

At Rezydent Hotel Sopot - MGallery Collection, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Rezydent Hotel Sopot - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.