Dear Mr. Stephen, Thank you very much for your lovely review! We are delighted that you enjoyed our ideal location, comfortable and well-equipped rooms, as well as the friendliness and efficiency of our team. It was a pleasure to have you as our guest, and we hope to welcome you back to Sopot and Hotel Rezydent in the future. Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Mr. Gines, Thank you very much for your wonderful review and for choosing to stay with us for the second time. It is truly a pleasure to welcome you back and we are delighted to hear that your experience was once again memorable. We are especially grateful for your kind words about our team. We will be very happy to share your appreciation with Natalia, Kacper, Zbigniew, Elżbieta and Wiktor, as well as the entire front desk, housekeeping and Grino teams. Knowing that our service feels both professional and genuinely friendly is the greatest compliment we could receive. Thank you also for your loyalty as an All Platinum member. We look forward to welcoming you back to Sopot and hope your next stay will be just as enjoyable - or even better! Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Mr. Marcello, Thank you very much for taking the time to share your feedback with us. We are delighted that you enjoyed our excellent location and breakfast. We also truly appreciate your honest comments regarding the atmosphere of the hotel and breakfast. We understand how small details can create a warmer, more homely feeling, and your suggestion about freshly baked bread is a great one. We will certainly share your feedback with our team. We hope to have the pleasure of welcoming you back and providing an even more enjoyable and cosy experience next time. Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Mr. Frederic, Thank you very much for your kind review! We are delighted that you enjoyed our great location and, most importantly, received a warm welcome from Nella. We will be very happy to share your lovely words with her. It is wonderful to know that her helpfulness contributed to making your stay more enjoyable. We hope to have the pleasure of welcoming you back to Hotel Rezydent and Sopot in the future. Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Guest, Thank you for taking the time to share your feedback. We are sorry to hear that the condition of the hotel and its facilities did not meet your expectations. We take comments regarding maintenance and the condition of our facilities seriously, as they help us identify areas that require attention. Your feedback has been shared with our team for further review. We hope you will consider giving us another opportunity to provide you with a more comfortable and enjoyable stay. Kind regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Mr. Chris, Thank you very much for your wonderful review! We are delighted to hear that you and your family enjoyed your stay with us and appreciated the comfort of your room, our food, and the service provided by our team. It was a pleasure to have you as our guests, and we hope to welcome you and your family back to Sopot very soon! Warm regards, Zbigniew Brząkała Kierownik ds. Jakości i Zrównoważonego Rozwoju

Dear Annette, Thank you very much for sharing your lovely feedback with us. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and your experience at our restaurant. It is especially wonderful to know that you wished you could have stayed with us longer! We truly appreciate your kind words regarding our service and value for money. It was a pleasure having you as our guest, and we very much hope to welcome you back for a longer stay in the future. Warmest regards, Zbigniew Brząkała Quality & Sustainability Manager

Good morning, Thank you very much for taking the time to write the review above and for giving us the highest rating! We’re glad your stay took place in a friendly and relaxing atmosphere. Best regards, Zbigniew Brzakała Quality and Sustainability Manager

Dear Ms. Vlere, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our perfect location, beautiful rooms, and attentive service. It was a pleasure having you with us, and we truly hope to welcome you back for another wonderful stay. Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Good morning, Thank you very much for taking the time to write the review above and for giving us the highest rating! Thank you for your kind words about our team. We’re glad your stay took place in a friendly and relaxing atmosphere. Best regards, Zbigniew Brzakała Quality and Sustainability Manager

Dear Mr. J., Thank you very much for your kind review. We are delighted to hear that you enjoyed your upgraded room and that our reception and housekeeping teams were able to assist you with your forgotten item. Your kind words are a great motivation for our entire team and truly mean a lot to us. We are very pleased to know that our care and assistance contributed to a pleasant stay. Thank you once again for choosing The Resident Sopot. We hope to have the pleasure of welcoming you back in the future. Best regards, Oliwia Trzynska Front Office Manager

Dear Mrs. B., Thank you very much for your exceptionally kind and thoughtful review. We are truly delighted to hear that you enjoyed our location, the design of the hotel, and the attention to detail that we strive to maintain throughout The Resident Sopot. It is especially meaningful to us to know that you felt safe, genuinely welcomed, and at home during your stay. Creating a warm and personal atmosphere is at the heart of what we do, and your kind words about our team mean a great deal to all of us. Thank you for choosing The Resident Sopot and for sharing such wonderful feedback. We sincerely hope to have the pleasure of welcoming you and your family back very soon. Oliwia Trzynska Front Office Manager

Dear Mr. L., Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our central location in the heart of Sopot, as well as the breakfast. It is especially rewarding to know that our team made you feel welcome with their polite and attentive service. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Sopot soon! Best regards, Oliwia Trzynska Front Office Manager

Dear Mr. L., Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and appreciated the hotel’s unique character and great location. It was a pleasure having you with us, and we truly appreciate your recommendation. We hope to welcome you back again soon! Best regards, Oliwia Trzynska Front Office Manager

Dear Mr. Lyang, Thank you very much for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed our central location, with both the train station and the beach within easy walking distance. It is also wonderful to know that you appreciated the friendliness of our team, the smooth check-in process and the cleanliness of your room. We hope to have the pleasure of welcoming you back to Sopot and hosting you again in the future! Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Mr. Marcin, Thank you very much for your wonderful review! We are delighted that you enjoyed the unique character of our boutique hotel, our central location in Sopot, and, above all, the warm and helpful service provided by our team. It is truly rewarding to hear that you found our hotel “like no other” - creating memorable experiences for our guests is what we strive for every day. We hope to have the pleasure of welcoming you back to Sopot and hosting you again in the future! Warm regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Palle, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, the friendliness of our team, and the cleanliness of the hotel. We are sorry to learn that the sofa bed did not meet your expectations and was not comfortable for your family. We understand how important a good night's sleep is, especially when traveling with children, and we appreciate you bringing this to our attention. Your comments have been noted and will be shared with our team as we continuously look for ways to improve our guests' experience. We truly appreciate your feedback and hope to have the pleasure of welcoming you and your family back in the future for an even more comfortable stay. Best Regards, Zbigniew Brząkała quality & Sustainability Manager

Dear Maryam, Thank you very much for your lovely review. We are delighted to hear that you enjoyed your stay, appreciated our convenient location, and found our hotel comfortable. It is wonderful to know that our friendly team made a positive impression on you. We truly appreciate your kind words and are especially pleased to hear that you are planning to return for your next stay. We look forward to welcoming you back and providing you with another enjoyable experience. Kind regards, Zbigniew Brząkała Quality & Sustainability Manager

Dear Fintan, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your comfortable stay, appreciated your room, and started your day with our breakfast. At the same time, we are sorry to learn that your experience with our reception team did not meet your expectations. Providing a warm and welcoming service is very important to us, and we will share your comments with our team as an opportunity to improve. We also appreciate your feedback regarding the size of the shower. While the layout of some bathrooms is influenced by the character of our historic building, we understand that comfort is an important part of every stay. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even better experience. Kind regards, Zbigniew Brząkała Quality & Sustainability Manager