Mercure Gdansk Posejdon 3 stars

Customer review rating (ALL Rating) 4.6/5 2,182 reviews

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Mercure Gdansk Posejdon - Image 1
Mercure Gdansk Posejdon - Image 2
Mercure Gdansk Posejdon - Image 3
Mercure Gdansk Posejdon - Image 4
UL KAPLICZNA 30, 80-341 GDANSK, Poland

Description

Hotel extras

  • 100 m from the beach and the sea, surrounded by a beautiful park

  • Swimming pool, saunas, gym included. Hotel has a seasonal streetball court.

  • Family facilities, a play corner and an outdoor playground for children

  • Rich breakfast buffet with local products

  • Winestone Restaurant offers original dishes in the form of Les Planches

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Comfortable Classic Room with 2 double beds without the balcony.

Photo out of - Comfortable Classic Room with 2 double beds without the balcony.

Comfortable Classic Room with 2 double beds(140x200 cm) in warm amber reminiscent colors,on the ground floor.Equipped with tea/coffee making facilities,mini fridge. Bathroom with bath or shower.Sample room photo/may have a connecting door to 2nd room.

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
  • 4 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Double bed(s)
See availabilities

Comfortable Classic room with 1 double bed and sofa offers WIFI, tea and coffee facilities, minifridge. Bathroom with bath or shower. Example photo of a room / may have a connecting door to 2nd room.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Comfortable Classic Room with air con and 1 double bed in warm amber reminiscent colors. Equipped with WiFi, tea/coffee making facilities, mini fridge. Bathroom with bath or shower. Sample room photo/may have a connecting door to 2nd room.

  • Views:

    Garden View

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Work like a captain, feast like a pirate! Who knows what could happen during your stay. This room has a connecting door to the 2nd room.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single sofa bed(s) x1

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

The unique Szwajcaria Kaszubska attracts people from all over Poland and abroad. Beautiful views and extraordinary hospitality - visit our extraordinary room in vivid regional colours.

  • Views:

    Garden View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

There are no curtains in the room/there are only drapes. Sample room photo. Extra bed option in the room is subject to hotel confirmation and should be confirmed before making a booking. Some rooms have a connecting door to 2nd room.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 24'/61 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Comfortable Classic Room with 1 double bed (160x200 cm) in warm amber reminiscent colors. Equipped with WiFi, tea/coffee making facilities, mini fridge. Bathroom with bath or shower. Sample room photo.

Max. number of persons
2
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Gdansk Posejdon

UL KAPLICZNA 30
80-341 GDANSK
Poland

GPS:54.423397, 18.59725

Telephone
Fax +48 58 511 32 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 151 rooms
  • 2 rooms for people with reduced mobility
  • 23 family rooms
  • 23 connecting rooms
  • 151 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • German
  • English
  • Polish
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Children Additional charge
  • Express Additional charge
  • Buffet Additional charge

BBQ / Picnic Area

  • BBQ / Picnic Area

Business

6 Meeting rooms

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Outdoor playground for children
  • Indoor playground for children
  • Green area
  • Children''s TV Channels

Well-being

BEAUTY DERM SPA - POOL

  • Covered
  • On site

BEAUTY DERM SPA - GYM

  • On site
  • Sauna room
  • Turkish Steambath
  • Massage Additional charge

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 70 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 0 m / 0 ft

  • Parking pricing: 18.20 € 80 PLN Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

WINESTONE

Photo out of - WINESTONE

Winestone restaurant is a culinary hallmark of Mercure brand. The menu offers remarkable les planches dishes (served on stone pads) and a wide variety of wines from around the world.

Cooking style
International
Chef name
MARCIN SARNOWSKI
Classifications & labels
N/A
Capacity
50
Accessibility
Accessible service
UL KAPLICZNA 30, 80-341 Gdansk, Poland
Telephone +48 58 511 33 95
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Vegetarian menu

Winestone restaurant is a culinary hallmark of Mercure brand. The menu offers remarkable les planches dishes (served on stone pads) and a wide variety of wines from around the world.

The Winestone restaurant offers a mind-blowing culinary experience with a wide choice of wines from around the world that are rarely found in Poland.

On selected days and hours, additional paid aqua aerobics classes take place at the pool. A detailed schedule of classes is available in the room under the QR-code or at the hotel reception.

Fitness and wellness center at your disposal from 8:00 to 22:00 and offers free swimming pool, gym, dry and steam sauna. Beauty services and massages on request for a fee. See spa leaflet for details

Hotel's Fitness & Wellness Centre offers complimentary access to the Spa Zone with a swimming pool, dry saunas, steam sauna and fitness area as part of the price of the stay.

A wedding is extremely joyful event for every couple and their family. This most beautiful day in life deserves a special setting in a unique place. We invite you to familiarize yourself with our offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,182 reviews

Customer review rating 3.0/5

Yulia P. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Wang T. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Malgorzata K. Families - Confirmed reviews ALL

Dear Mrs. Malgorzata, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Gdańsk Posejdon Team

Customer review rating 2.0/5

Jakub Z. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that the reception team was always helpful and supportive during your stay. At the same time, we are sorry that several aspects of your experience did not meet your expectations. Please be assured that your comments have been shared with the relevant Department Managers for review and follow-up. Your feedback is important to us and gives us an opportunity to improve. We hope to have the chance to welcome you again and provide you with a more comfortable and enjoyable stay. Kind regards, Mercure Gdansk Posejdon Team

Customer review rating 3.5/5

Vitalij V. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Wang T. Business - Confirmed reviews ALL

Staff were undeniably the most helpful and friendly hospitality workers I’ve ever come across. It certainly added to my stay and experience in Gdansk.

Customer review rating 4.5/5

Malgorzata K. Families - Confirmed reviews ALL

We were on a 6 days family trip. God breakfast,helpfull staff,cleany place.

Dear Mrs. Malgorzata, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Gdańsk Posejdon Team

Customer review rating 2.0/5

Jakub Z. Business - Confirmed reviews ALL

Uncomfortable beds, very noisy air conditioning outside the window—I couldn't open the window because it was too loud; unpleasant service in the restaurant and from the breakfast manager. Room key card, frequent malfunctions. Reception service was great—they were always helpful—though it would have been better not to need the help.

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to hear that the reception team was always helpful and supportive during your stay. At the same time, we are sorry that several aspects of your experience did not meet your expectations. Please be assured that your comments have been shared with the relevant Department Managers for review and follow-up. Your feedback is important to us and gives us an opportunity to improve. We hope to have the chance to welcome you again and provide you with a more comfortable and enjoyable stay. Kind regards, Mercure Gdansk Posejdon Team

Customer review rating 3.5/5

Vitalij V. Families - Confirmed reviews ALL

In general I liked your hotel. But check out at 11.00 is too early for family with kids, especially as you have also late check in

Customer review rating 5.0/5

Tiiu V. Couples - Confirmed reviews ALL

We had quite big and comfortable room, quiet place, good breakfast. We did not use saunas.

Customer review rating 5.0/5

Lukasz M. Couples - Confirmed reviews ALL

Would like to appreciate greater staff and extraordinary help.

Customer review rating 4.5/5

Marek M. Families - Confirmed reviews ALL

Nice hotel, polite and helpful staff, good location

Customer review rating 4.5/5

David E. Couples - Confirmed reviews ALL

Very helpful and friendly reception staff.

Dear Mr. David, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Gdańsk Posejdon Team

Customer review rating 2.5/5

Fredrik M. Families - Confirmed reviews ALL

The rooms was extremly hot and did not have AC

Dear Mr. Fredrik, Thank you for sharing your feedback. We are pleased that you appreciated our convenient location, but we are sorry that the room temperature affected your overall experience. We would like to clarify that our hotel offers rooms with air conditioning, which can be selected and booked directly through our website. We regret that the room category chosen for your stay did not meet your expectations in this regard. We hope this information will be helpful should you consider staying with us again. Best Regards, Mercure Gdańsk Posejdon Team

Customer review rating 5.0/5

Patrycja L. Families - Confirmed reviews ALL

Great location, great customer service, clean, overall a great experience.

Dear Ms. Patrycja, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Mercure Gdańsk Posejdon Team

Customer review rating 4.5/5

Katarzyna K. Families - Confirmed reviews ALL

great location, comfortable rooms, very helpful and welcoming staff at the reception

Dear Mrs. Katarzyna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Mercure Gdańsk Posejdon Team

Customer review rating 4.5/5

Liis J. Families - Confirmed reviews ALL

Good location close to the beach, tasty breakfast, comfortable room, parking next to the hotel. Had everything we needed.

Dear Ms. Liis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Gdańsk Posejdon Team

Customer review rating 2.5/5

Daniel B. Families - Confirmed reviews ALL

Good breakfast, good location, good pool. Awful sound isolation and rooms were not good, especially considering the fact that I paid 1000eur for 4 nights. Would not recommend. Sound isolation is terrible. Entire family couldnt sleep until 23:00 every night. When asked to change the room I was told that its not possible because it was fully booked. When asked if they could tell my neighbors to be quiet nothing effective was done. When I went to my neighbours myself, and told them that we can’t sleep, only then one neighbour stopped being loud at night.

Customer review rating 4.5/5

Grant S. Solo - Confirmed reviews ALL

Arrived after a long motorbike ride & the staff were very helpful at check in

Customer review rating 1.5/5

Antonio G. Business - Confirmed reviews ALL

Was bad experience! For the price I did pay I was expecting to be able to rest to be suitable to work during my stay but was the opposite. From the group Accor I believe this was the worst hotel I stay. I booked by mistake but I will not be booking and not advice it to my company.

Dear Mr. Antonio, Thank you for taking the time to tell us about your experience at the Mercure Gdansk Posejdon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Gdańsk Posejdon Team

Customer review rating 3.5/5

Mark S. Couples - Confirmed reviews ALL

...but far from anything and everything else. Be prepared to use uber a lot. But for families that their goal is to have activities inside (swimming pool, saunas, gym, restaurant) or be close to the beach, this one will do. The hotel in general looks different to what the photos show - it's old and in need of refurbishment. But after a while you don't see it, it's just another hotel... No A/C! (????) Gym had basic and prehistoric equipment - from before we were born. Interesting to see such things, you are saving on museum tickets.

Dear Mr. Mark, Thank you for taking the time to tell us about your experience at the Mercure Gdansk Posejdon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Gdańsk Posejdon Team

Customer review rating 4.0/5

Edyta Z. Families - Confirmed reviews ALL

Hotel is located in the leisure part of Gdansk, close to Sopot and very close to a beautiful sandy beach. Hotel has a nice surrounding garden, very well kept. 24 h reception with very nice staff. Good selection of food at breakfast- fresh and tasty. Room - ok, not perfect, shall be renovated. Beds - too soft for us. Overall experience with hotel was very good, apart from the hotel restaurant for dinner - really bad pizza and ribs, not attentive staff, not informing about e.g. kids menu. Swimming pool - it is there, small, we went once. Gym - rather small. Overall hotel and experience very good, we had a very nice time

Dear Mrs. Edyta, We very much appreciate your comments regarding your stay at the Mercure Gdańsk Posejdon. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Mercure Gdańsk Posejdon Team

Customer review rating 4.5/5

Karina B. Families - Confirmed reviews ALL

We have visited that hotel 3rd time in a row. Very friendly staff made us feel comfortable. As my elderly Mum said: 'I feel here like at home'. Very quite and peaceful place. You can have a good rest. Perfect for families, couples and a little bit older guests. Great location - very close to the beach and local shops.

Dear Mrs. Karina, We very much appreciate your comments regarding your recent stay at Mercure Gdańsk Posejdon. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again! Kind Regards, Mercure Gdańsk Posejdon Team

Customer review rating 2.0/5

Peter K. Couples - Confirmed reviews ALL

Hello, we recently spent 5 nights at the hotel and while the location is very good: couple of minutes to the beach front and a big park to walk our dog just behind the hotel, we were very unpleasantly surprised with the state of the spa. Also the rooms could do with a bit of renovation and it would be great if a system would be put in place for the staff to communicate between shifts. Spa: The pool was very dirty and it even smelled like a toilet. The floor to the sauna area was full of water and a slipping hazard, there was no one to clean it. Rooms: The curtain to the shower was very old, dirty and smelly. The carpet was full of stains. Communication: We asked for a late check out one day before departure and we were told by the receptionist that we can check out at 14PM rather than the usual time. Then on the day of departure the cleaning staff tried entering the room around 12 even if we still had the DND card outside as our dog was in the room with us. Thankfully we were in the room as well and we could keep our dog away and then we explained them that we have a late check out and they should speak with the receptionist thinking they forgot to mention this to the cleaning staff. Once we were packing and went downstairs for the cart to put the luggage on we noticed that the cards were deactivated. Good thing one of us was in the room with our dog and could still open the door so we could pick up our luggage. And when we went at the reception to check out (around 13:30) we told the staff about the cards being already deactivated and their answer was that they called an hour ago on the room phone as we needed to check out. We were in the room and did not hear any phone call and had no call on our mobile either. We mentioned again that we had a late check out and the staff said that they did not know about this. Not sure why this was not added in the handover between the staff or why didn't the staff contacted their colleague to check if they didn’t believe us. Or they could even double check with us by calling on our mobile or just come upstairs to ask/ talk about this. We really felt like we were being kicked out which left an unpleasant impression unfortunately.

Other web-users rate our hotel

  • 822 reviews 9.2/10 Location
  • 648 reviews 6.7/10 Room
  • 767 reviews 9.5/10 Service
  • 14 reviews 8.4/10 WiFi
  • 497 reviews 9.4/10 Breakfast
  • 476 reviews 8.5/10 Amenities
  • 350 reviews 9.9/10 Beach
  • 241 reviews 6.6/10 Cleanliness

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