Mercure Gdansk Posejdon 3 stars

Customer review rating 4.5/5 4,080 reviews

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Mercure Gdansk Posejdon
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+ 21 Services
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Room 1

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Hotel extras

  • 100 m from the beach and the sea, surrounded by a beautiful park

  • Swimming pool, saunas and gym included in the price of stay

  • Family facilities, a play corner and an outdoor playground for children

  • Rich breakfast buffet with local products

  • Winestone Restaurant offers original dishes in the form of Les Planches

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Leisure and activities
  • Indoor heated pool
  • Massage
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Gdansk Posejdon

UL KAPLICZNA 30
80341
gdansk
poland

Tel: +48585113000

Check-in from 15h00

Check out up to 12h00

  • Gdansk Oliwa Bus Station :  143 Pomorska Street

  • Gdansk Glowny Tram Station :  2 - 8 Gdansk Jelitkowo

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles

  • By train

    GDANSK OLIWA At 2km / 1.24 miles

GPS :54.423397, 18.59725

Our accommodation(s)

Comfortable Classic Room with 1 double bed and sofa.

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • TV room service ordering

Comfortable Classic Room with 2 double beds.

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • TV room service ordering

Comfortable Classic room with air conditioning and 1 double bed and sofa

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • TV room service ordering

MyRoom: Ahoy, adventure!

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

My room: Kaszubski room

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • TV room service ordering

Comfortable Privilege room with 1 double bed and air conditioning.

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • TV room service ordering

Comfortable Classic Room with 1 double bed.

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • TV room service ordering
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Winestone restaurant is a culinary hallmark of Mercure brand. The menu offers remarkable les planches dishes (served on stone pads) and a wide variety of wines from around the world.

Lunch

13:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

13:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WINESTONE

Non contractual photo

The Winestone restaurant offers a mind-blowing culinary experience with a wide choice of wines from around the world that are rarely found in Poland.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 232

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Mercure Gdansk Posejdon

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,080 reviews

tripadvisor

TripAdvisor Rating 4.0/5

606 reviews

Anastasia and Marine were great, very supportive and helpful.

TripAdvisor rating 4.0/5

marcink0k0szka 11/10/2020 TripAdvisor review

Anastasia and Marine were great, very supportive and helpful. My daughter loves them. I hope I will get better offer next time but definitely I will visit you again, You hamburger was also very tasteful!

Dear Guest, thank you for such a positive feedback. We are happy to hear that your stay was pleasant. We are looking forward to seeing you again! Best regards, Mercure Gdańsk Posejdon team

Well located

Customer review rating 4.5/5

Irina Families - 10/10/2020 Confirmed reviews ALL

The location is excellent, the room is large and the services are very clean. The carpet was very dirty and the pool is VERY overcrowded and not comfortable.

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gdańsk Posejdon team

Good hotel

Customer review rating 4.5/5

Sumit S. Couples - 21/09/2020 Confirmed reviews ALL

Good hotel, very good staff and excellent services but the room wasn’t clean 100% Bathroom still had small hair left, food leftovers under the bed, bed wasn’t made properly, working desk wasn’t clean, shelf above the closet was full of dust. AC went had small spider webs. Breakfast services- great Hotel staff - good Other services- good Cleaning- 5/10 Location- 9/10

Dear Guest, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Mercure Gdańsk Posejdon team

A nice hotel on an excellent location in Gdansk

Customer review rating 4.5/5

Vincent Couples - 12/09/2020 Confirmed reviews ALL

After a nice stay earlier this year, we decided to stay again this hotel for 11 nights and this choice was mainly based on its excellent location, very close -just a 3 minute walk away- to the beach. We got a warm welcome at check-in. We arrived around 13.30, but we were already able to access our room. The lady behind the reception desk was very friendly and an example of excellent customer service. During our stay, we had two different rooms. After two nights, we ran into a small issue with the toilet in our room. The staff in charge at the reception desk immediately provided us with a different room. Again another example of great customer service. Unfortunately this new room was not totally clean. The cleaning team missed a few spots, such as coffee stains on the night cabinet and left-over tea in the water-cooker. The carpet and sofa had dirty spots and traces of squatted insects on the wall and ceiling. In these different times of COVID-19, the rooms are only cleaned on request. Before our arrival, I expressed my wishes to have the room quickly cleaned (emptying waste baskets, replenish toilet paper etc) every 2 days and cleaning the sheets every 4 days. Despite confirmation per email that this was registered, I had to ask for cleaning every time. And whenever there was a cleaning, it wasn't done to our satisfaction. I must say that the quality of the towels were very good. As we stayed in this hotel before, we knew what we could expect regarding the equipment of the room, the view and the comfort. Therefore it mostly matched our expectations, except for the smudgy carpet. The breakfast was fine. The staff did their very best to serve us in English and really took good care of us. There is no buffet these days, but a varied selection of common breakfast products are served at your table and you can order a hot item (eggs, sausages, pancakes etc) or other things (muesli, fruit etc) if you wish. Personally, I find the breakfast relatively expensive for what you get offered, but that is quite common in Mercure hotels all over Europe. The hotel made it mandatory for the guests to wear a mask or cover nose/mouth in public spaces, which is totally understandable. There are also some rules for the elevator - that it can be used by 1 person at a time or by 1 family that belong together. I wished that the staff would have been more strict. There were many people not respecting these rules and also the cleaning staff was seen without mask or stepping into an elevator when someone was already in it. This is a pet-friendly hotel. I have nothing against pets, but I have witnessed a lady letting her dog poop in the hallway on the 3rd floor. This is disgusting and I couldn't help imagining if any of the stains in the carpet in our room were for the same reason. I have also seen people letting their dogs out in front of the hotel and not cleaning up after. The restaurant (Winestone) has a limited menu these days, but the quality is very good. I would easily recommend anyone to use these services and eat there. The salmon, burger and steak were dishes that stood out and the prices were reasonable. The hotel is close to the sea, on just a 3 minute walk and has good public transport connections to the city center by tram. Also restaurants, supermarkets are not far away and you can even walk to the neighboring city of Sopot. All together our stay was enjoyable. A few members of staff really stood out regarding customer service and we will most likely use this hotel again next time, despite our little pieces of dissatisfaction. We understand that people make mistakes and that cleaning staff work under time pressure to get everything done for their guests. We do hope that arrangements made will be kept in the future and we also hope for the staff that the situation will return to normal soon. Staff and management: Thank you for all your efforts to provide us a pleasant stay.

Dear Vincent, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. We are also very glad that you came to visit us again. It is always a pleasure to receive positive feedback. I will share all your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Mercure Gdańsk Posejdon team

very nice stay

Customer review rating 4.5/5

Grzegorz Families - 01/09/2020 Confirmed reviews ALL

During the check in I was not welcome as I used to be as a gold member. Lady on the desk gave me the coupon for a gift... usually gift should wait in the room so I didn't know what should I do with it. So when I asked about this next day on the reception, another guy was confused the same as me. Fortunately young man during check out did something unexpected and I was very positively surprised at the end. So in general it was positive stay. BTW staff during the breakfast was very kind and helpful.

Dear Mr J., We very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Gdańsk Posejdon team

Nice hotel with a very good location.

TripAdvisor rating 4.0/5

KjerstiJullumF 09/08/2020 TripAdvisor review

We were very happy with our stay at this hotel, but the restaurant was not a big experience. Otherwise, the room was very nice, and we got cold drinks and coffee every day:-) The hotel was situated very close to the beach. The room also had a nice little balcony. The bed was really comfortable and the service at the reception was very good. The fitness area was ok, a bit small and very busy. The swimmingpool was also ok, but a little busy. They should have divided the swimmingpool between the children that was playing and the adults that wanted to swim.

Good stay, nice hotel to stay with kids

Customer review rating 4.5/5

Susanna Families - 28/02/2020 Confirmed reviews ALL

Nice hotel to be with kids. Good location with tram stop near and having the beach near. Restaurants and play parks available nearby. Nice spa. Good restaurant at the hotel.

Nice location

Customer review rating 4.5/5

Anonymous Business - 15/02/2020 Confirmed reviews ALL

The front desk team was amazing, was there for an extended stay and needed their help multiple times. Wish their breakfast opened sooner atleast at 6am and the gym would be open earlier too. Except for coffee if you want to take breakfast out of dining room they charge extra.

fun for everyone

Customer review rating 4.5/5

Aleksandra Families - 11/02/2020 Confirmed reviews ALL

Breakfast was very nice, all kinds of food pleased even our toddler. The swimming pool area is clean and nice, we had gret fun. Although roomks are very clean they need serious renovation and refurbishment, they simply look very, very old (especially bathroom). Very friendly and professional staff!

Couple holiday

Customer review rating 4.5/5

Jukkam Couples - 13/01/2020 Confirmed reviews ALL

Just perfect, good breakfast, nice atmosphere, lot of activities, good connection with tram

Dear Guest, thank you for sharing your valuable feedback. We are more than happy that your stay was pleasant and satisfying. It is always our priority. We hope that soon we will have a chance to welcome you back. Kind regards, Mateusz Grochowalski Guest Experience Manager

Nice Stay

Customer review rating 4.5/5

Christian H. Families - 05/01/2020 Confirmed reviews ALL

Price-Service offer is good. We liked the swimming pool and the breakfast. Most of the staff was very nice and great. Service in winestone restaurant is not so good - very chaotic for picking orders, bringing food ... The new years dinner we liked very much - could have been some more food for teens but overall very good. One point that was very disturbing was the noise on the floors and in the rooms. Children are ok but their parents should take care that they do not use the floors and rooms in the night as gym rooms for running and screaming. It was so loud each night... I have children too but they never run in the floors and everywhere like this especially not in the night. Staff should check in the evenings that it is not so loud!! Overall I would visit the hotel again - our 6 day stay was good. Thank you!

Dear Christian, Thank you for staying at the hotel and sharing your comments. All comments and opinions received by our guests are analyzed and discussed in detail. They help us in our daily work and constantly improve the quality of our services. Thank you very much for the comment received. See you in Gdańsk. Best regards, Mateusz Grochowalski Guest Experience Manager

It’s actually a Family hotel

Customer review rating 4.5/5

Anonymous Friends - 02/01/2020 Confirmed reviews ALL

Unfortunately there were some shortcomings during the stay: From the missing recognition of a Gold member to no more bath robes for the Spa.

Dear Guest, thank you for sharing your valuable feedback. We are sorry that stay did not met your expectations. It is our hope you will visit us again in the future. We will do our best to make your stay fully satisfying. Kind regards, Mateusz Grochowalski Guest Experience Manager

Good but getting worse for a frequent guest perspective

Customer review rating 4.5/5

Peter P. Couples - 29/10/2019 Confirmed reviews ALL

Breakfast great as always, massage was superb and relaxing (great service). Only complaint about the reception desk. Not only impolite but also not helpful, I had a feeling I was a problem to them. Together with my wife we visit particular hotel twice a year for 5 years now and to be honest we were truly disappointed with the service level at the reception desk.

Awesome place by the beach

Customer review rating 4.5/5

Luke G. Friends - 17/10/2019 Confirmed reviews ALL

I had stayed at this hotel thrice before although a few years back and remembered it had been very comfortable and handy for the beach so I stayed again. I noticed some improvements with the choice of the rooms and indeed they are still very spacious with very comfortable beds and well equipped bathroom as well as the usual great views over the trees and beach. Wholesome breakfast with great choice and great food in the restaurant although slightly overpriced. The only disappointment was that they had no rice dishes at all !

Great location.

Customer review rating 4.5/5

Sarah Friends - 08/10/2019 Confirmed reviews ALL

Friendly and helpful staff. Nice pool area. Clean. Great view from bedroom window

Dear Guest, thank you for your honest and good opinion about staying at Mercure Gdańsk Posejdon. Hopefully you'll also choose our hotel at your next stay in Gdańsk. With best regards, Mateusz Grochowalski Guest Experience Manager

Excellent

Customer review rating 4.5/5

T M. V. Families - 06/10/2019 Confirmed reviews ALL

Very satisfied with service, room and the food at Hotel restaurant

Dear Guest, Thank you for your opinion and especially for appreciating our service. Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

Great hotel

TripAdvisor rating 4.0/5

KacperWisniewski93 Couples - 06/10/2019 TripAdvisor review

It's a great hotel just few minutes walk from lovely beach. Room was very clean, quite and had great view. Staff was friendly and helpful. We also enjoyed delicious breakfast. Higly recommended as it's a great value for this price.

Dear Guest, Thank you for taking time to tell us about your experience at the Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We are really glad that our breakfast and service of our staff meet the challenge. Hopefully to see you again in the future. With best regards, Mateusz Grochowalski Guest Experience Manager

Superb location and the room (Kashubian), no respect for "do not disturb" tag

Customer review rating 4.5/5

Sebastian Couples - 22/09/2019 Confirmed reviews ALL

We'd really enjoy our stay if not for the abrupt entry of the hotel staff despite the "do not disturb" tag hanged properly on the door. There must have been some kind of misunderstanding, as I recall a mention of us ordering the robes via phone (which we did NOT do). One simple way to avoid that would be confirming the alleged telephone order first and asking the guest to remove the tag if the order were true. Everything else was great - the room decor, breakfast selection and quality. Location is beautiful and the facilities are really nice. Too bad that one incident affected our experience so much!

Peaceful

TripAdvisor rating 4.0/5

AntmanRuns Solo travel - 21/09/2019 TripAdvisor review

The place was great, I liked the vibe, the breakfast was delicious, room felt cozy etc. Location is in a beautiful area with lots of places to go for walk, tram within walking distance. I would stay here again next time I'm in Gdańsk!

Dear Guest, Thank you for your great opinion. Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

Great location

Customer review rating 4.5/5

A P. Families - 03/09/2019 Confirmed reviews ALL

Great location, plentiful breakfast (freshly squeezed carrot juice!), friendly staff, clean rooms. However, the bathrooms need updating but overall all very good.

Dear Guest, Thank you for your good opinion and raiting. Hopefully to see you also next time in Mercure Gdańsk Posejdon. With best regards, Mateusz Grochowalski Guest Experience Manager

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