Mercure Gdansk Posejdon 3 stars

Customer review rating (ALL Rating) 4.6/5 2,533 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 100 m from the beach and the sea, surrounded by a beautiful park

  • Swimming pool, saunas, gym included. Hotel has a seasonal streetball court.

  • Family facilities, a play corner and an outdoor playground for children

  • Rich breakfast buffet with local products

  • Winestone Restaurant offers original dishes in the form of Les Planches

Our accommodation(s)

Hotel location

Mercure Gdansk Posejdon

UL KAPLICZNA 30
80-341 GDANSK
Poland

GPS:54.423397, 18.59725

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Winestone restaurant is a culinary hallmark of Mercure brand. The menu offers remarkable les planches dishes (served on stone pads) and a wide variety of wines from around the world.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,533 reviews

TripAdvisor Rating  4.0/5  643 reviews

Great staff, room, and location

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

The hotel upgraded my room free of charge, and the staff was very helpful throughout the trip.

Dear Mr. Gaurav, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one! Sincerely, Mercure Gdansk Posejdon

Average hotel

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Average hotel. Both myself and husband had treatments in the spa. My half an hour massage was good but my husband said his hour long sports massage was poor. My facial was also below average. Bedrooms were clean but beds very hard. It's a pity that you have to pay for the use of a robe and walk through the lobby area to get to pool. Pool was very busy throughout our entire stay. The bar/restaurant is quite uninviting. Bad drain smell upon entering, hence why we didn't eat there. Reception staff were nice and helpful, as were all of the other hotel staff.

Great stay

Customer review rating 4.5/5

Filip Couples - Confirmed reviews ALL

Great relax zone (swimming pool, 3 saunas and a gym). Super friendly and smiling staff. Very clean. Water dispensers available everywhere (but the gym, I would appreciate a water dispenser in the gym).

Szanowny Panie Filipie, bardzo dziękujemy za tak wysoką ocenę i docenienie hotelu Mercure Gdańsk Posejdon. Mamy nadzieję do zobaczenia w przyszłości! Z pozdrowieniami, Zespół Mercure Gdańsk Posejdon

Awful materace and no response from reception on my issue

Customer review rating 0.5/5

Arseniy Families - Confirmed reviews ALL

Hi, Hotel #Mercure Gdansk Posejdon! I was in your hotel for 5 days, and as of day 1 I felt that my materace was not good. By 'good' I mean that it felt like the cheapest materace I could have on e-bay form China, that was used for past 5-10 years and never changed. The problem, is that I had 2 beds in my room, and both had the same materace problem. When I came to the reception with request to change the room with a different materace, they say nothing what they can do, all materaces are the sam everywhere, and similar kind of words. I do not believe that this is the case here, because my parents have the same business as you do for a bit smaller scale, and I know that you tend to change materace and other type of furniture in the room depending on state of use. In one room there can be 4 grown-ups, in other 4 kids. Both of them have the same type of room, but will use its resource faster. 2nd point that I did not like, is loud kids in the corridore during quite hours. Actually not during quite time, but as well in the morning and during the day. I heard in my room with closed door whenever anyone was opening their room, or was talking, or running, or walking - any kind of action was heard in my room, despite the fact that I closed my door. When I was booking in the first place, it was written that my room is with sound-proof door and walls, however this is not completely true. 3rd point, is that during my 2nd night there was weird sound that woke up me and my wife in the middle of the night. I must admit that it was only once, and our guess is that it was a heating battery which started to fill up with water (heating season has just started), but no action was taken here from Mercury. After I said about it on the reception, nobody ever came to our room to check if anything could be done. In the reception it was said 'we checked on our side, and everything is fine'. But let's be honest, not only bad, but good things also happened to us: Food during the breakfast was good. I must admit that good variety of cheese, fish, bread and sausages - that is something you would expect in Gdansk. Food in the restaurant had a good presentation, but only presentation. Quality of it for 3 days straight could be better. I thought only I had a problem with it, but my wife and my mom had the same issue these days. When we asked for a crib, it was given the same day. However, the Materace was folding when the small one lay into it (Arthur is 6m old). Which means not only on usual beds Materace need a change, but in the crib as well. We have been to SPA as well. Towels were given to us with exchange for vouchers, clean, dry. All good here. However, in the spa zone, where’re people chilling next to the pool, ladders to the pool felt like will drop into the water together with me. Hard but manageable. Park zone around the hotel was exceptional and quiet. And clean as well. In the hotel we also used a credit system for payment, but it was so unuseful that I would rather pay for food for example every single time. With credit however it was taking 5-7 min every time until staff checks if I have it paid on my account, then with a bill they were asking for my signature every time. Just imagine loosing this much time every time you want to eat. Price was around 400 PLN per day in November in the hotel. To sum up, I would not recommend this hotel in Gdansk if you travel there and definitely would not come back here again. Hotel #Mercury Gdańsk Posejdon, if you have other opinion, I am happy to hear you.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

This is a great property that I visited for business purposes. I'd really like to come back and bring my family. I feel fortunate that I found this place.

Dear Mr. Ronan We very much appreciate your comments regarding your stay at the Hotel Mercure Gdansk Posejdon. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hope to see You soon! Sincerely, Mercure Gdańsk Posejdon Team

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