Novotel Gdansk Marina Hotel 3 stars

Customer review rating 4.4/5 6,171 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Gdansk Marina
See on a map
+ 25 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 25 minutes along seaside promenade to Sopot pier

  • Sea View Rooms

  • Babysitter service on request (paying)

  • Parking for guests

  • Online check-in / express check-out

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-beingPaying
  • Services for children
  • TennisPaying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Gdansk Marina

Ul. Jelitkowska 20
80-342
gdansk
poland

Tel: +48585589100

Fax: (+48)58/5530460

Check-in from 15h00

Check out up to 12h00

  • GDANSK OLIWA - SOPOT :  143 HOTEL MARINA

  • SOPOT - GDANSK OLIWA :  143 HOTEL MARINA

  • JELITKOWO PETLA :  2, 6, 8 JELITKOWO PETLA

  • By plane

    GDANSK TROJMIASTO At 14km / 8.7 miles

  • By boat

    GDANSK FERRY TERMINAL At 7km / 4.35 miles

  • By boat

    STENA LINE FERRY INTERNATIONAL At 18km / 11.19 miles

  • By train

    GDANSK OLIWA At 3km / 1.86 miles

  • By train

    SOPOT At 2km / 1.24 miles

GPS :54.427961, 18.590126

Our accommodation(s)

Spacious, adaptable and characterized by contemporary design, the Novotel hotel rooms are the perfect place to stay, meeting all the needs of our guests. Come and choose comfort and space. Our standard Family Room is a perfect example of what Novotel is all about. Facilities include: tea and coffee making facilities, Internet access, satellite TV. Up to 2 adults and 2 children

Comfort Superior Room with 1 double bed, sofa and air conditioningNon contractual photo

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
  • Coffee/tea making facilities

Comfortable air - conditioned standard room with 1 double bed and a single sofa

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfortable air-coned standard room with 1 double bed and double sofa.

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfort Superior Room with 1 double bed and air conditioningNon contractual photo

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Coffee/tea making facilities

Comfortable air-conditioned standard twin room

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with 1 queen-size bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 17 / 183 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfortable air-coned standard room with 1 single bed and a single sofa.

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

MyRoom: Time to relaxNon contractual photo

  • Max. number of persons: 2
  • Views: Bay view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfortable Standard room with a double central bed, sea view, sofa, A/CNon contractual photo

  • Max. number of persons: 4
  • Area: From 17 / 183 sq ft

Comfortable Standard room with A/C and central sea view. Two single beds.Non contractual photo

  • Max. number of persons: 2
  • Area: From 17 / 183 sq ft
Rooms

Our restaurants and bars

Fish & Gin Restaurant

Type of cuisine: International

Discover our new Fish & Gin concept.

Fish & Gin Bar

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 237

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Gdansk Marina

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,171 reviews

tripadvisor

TripAdvisor Rating 4.0/5

958 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Amazing experience

Customer review rating 4.4/5

Hubert Couples - 10/10/2020 Confirmed reviews ALL

Novotel Gdansk Marina is an amazing hotel. Its location is extremely convenient - right by the entry to a beach, near sopot and not so far from the city centre. Rooms are beautiful and cozy. The view is stunning. We were amazed by the variety of facilities dedicated to guests, i.e. large gym, fitness rooms, crossfit gear outdoors, swimming pools and even tennis courts. Staff was extremely kind, easygoing and helpful. In general, our stay was a superb experience. Can't seem to find any downsides.

Dear HUBERT W., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilia Gałdyn Deputy General Manager

Nice hotel with a great location

Customer review rating 4.4/5

Cecilia Families - 05/10/2020 Confirmed reviews ALL

We had a great stay with on the hotel with helpful and nice staff, lovely breakfast and a great gym. We took long walks on the beach nearby and found good restaurants close to the hotel. We would gladly return.

Dear Cecilia H., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilia Gałdyn Deputy General Manager

Could be better

Customer review rating 4.4/5

Tomasz Couples - 30/09/2020 Confirmed reviews ALL

I was here for the 4th or even 5th time and I wouldn't name the renovation really successful. Of course there are air-condition and Canal+, but missing safe, short tap in bathroom and generally the "IKEA" style of rooms spoil the impression. Additionally I find implemented coronavirus measures working worse than in other 3/4 stars hotels. You ask about everyday service in the rooms, but nobody cares about answers. Even if the customer doesn't want it, towels are changed or at least newly arranged. One day they looked being already used. Also breakfast served by the staff is not a good solution. In practice you cannot select what you really want. I think buffet breakfast with gloves is much better.

Dear Tomasz, Thank you very much for sharing your feedback. We are very thankful for sharing so many comments and suggestions. We are not happy to hear about your inconveniences but it is good you spoke about them - so we have opportunity to change it. We hope you will again choose our hotel for future trips and we will have a chance to give you another, positive experience. Best regards, Wojciech Kawulka - Guest Experience Manager

well located, very friendly staff

Customer review rating 4.4/5

Zibi Families - 14/09/2020 Confirmed reviews ALL

Loved professional and friendly staff. hotel ha fresh and modern look. great lobby , amazing park and gym

Disappointed

Customer review rating 4.4/5

Jonathan C. Families - 27/08/2020 Confirmed reviews ALL

Below expectations throughout our stay. Room only serviced once during 4 night stay. Despite paying in advance and providing receipt for breakfast to hostess on entry to dining room on final morning was accosted in queue in front of other guests and accused of not paying for breakfast.

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that your stay did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Paulina Put Guest Experience Manager

Very pleasant and comfortable stay

Customer review rating 4.4/5

Caroline Families - 25/08/2020 Confirmed reviews ALL

Very nice and comfortable room, very good breakfast and great location!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulina Put Guest Experience Manager

Very good place friendly and helpful staff

Customer review rating 4.4/5

J.r. Families - 23/08/2020 Confirmed reviews ALL

Excellent location,good service and first of all we were very lucky with the weather this year

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulina Put Guest Experience Manager

Pleasant stay and amazing staff.

Customer review rating 4.4/5

Anonymous Business - 13/08/2020 Confirmed reviews ALL

The room was neat with great view and both the reception desk as well as the lobby bar staff was polite and helpfull.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Put Guest Experience Manager

Staff was not helpful, room was small and smelly. Nothing was provided in terms of soap, toilet paper. Garbage wasn’t removed.

Customer review rating 4.4/5

Ania H. Families - 09/08/2020 Confirmed reviews ALL

Breakfast was very disappointing.

Perfect hotel!

Customer review rating 4.4/5

Maciej Couples - 04/08/2020 Confirmed reviews ALL

Everything was very good with the room except we had kids above us so sometimes it got noisy, but nothing tragic. The restaurant at floor 0 could be a bit cheaper considering portion sizes and 2.5$ extra for room service. Sunbeds for rent could be changed to lighter ones (e.g wooden) because they are heavy to carry further away. The staff was super nice and helpful.

Well located

Customer review rating 4.4/5

Pawel Families - 24/07/2020 Confirmed reviews ALL

Room and hotel should be more cleaner

Złe doświadczenie

TripAdvisor rating 4.0/5

luciaprokesova 21/07/2020 TripAdvisor review

We were on more nights there. With coronavirus acceptance - I don't understand why the rooms weren't cleaned. They should have informed us when we booked the room, not upon arrival. If already, we should have had a whisk in the room, not still asking for a vacuum cleaner. Garbage was emptied only on request, coffee was added only on request. On departure we had a booked taxi for 8:30 pm, we asked the receptionist to change it to 8:00 pm. She saw that we were already at the reception with suitcases, she saw that we already left our room. She changed the arrival of the taxi to 8.00 am.

Bad surprise

Customer review rating 4.4/5

Szymon Couples - 09/03/2020 Confirmed reviews ALL

Dear Sir/Madam, Last year I stayed in Accor hotels multiple times. It was between 60 and 70 nights in different countries (Poland, Russia, Germany, France and more). As a result I achieved platinum member status in your layalty program. Reason of my stay in your hotels was almost always related to my job (business purpose). In general I was always happy about the quality of your service. Loyalty program allowed me to collect reward points and I decided to use them to book a hotel room for a short vacations. I selected Novotel Gdansk Marina hotel, because it is located near the sea and has a direct view on it. I was in this hotel in past, so I knew what to expect. However this time reality was completetly different to my expectations. Hotel is now a huge construction site. Here is a list of negative thinkgs, which I would like to share with you. 1. Neither duting making a booking nor after it nobody informed me that hotel will be under reconstruction. No such information generated a huge negative surprise after my arrival. 2. Main entrance was closed. People had to enter the hotel using side entrance. Corridor that leads from entrance to reception was also uder reconstruction. People had to pass by cables hanging from the ceiling and ladders laying on the floor. There was only one elevator active among three of them. 3. Restaurant was impacted as well. There was a smell of chemicals (glue or paint) during the lunch. On another day workers were eating sandwitches in the restaurant. 4. Due to reconstruction none of upgraded rooms with more space and better view on the sea were available (I was hoping to get one, because platinum member status allows me to get it). 5. Part of corridor on my floor was closed. 6. And probably the worst thing: noise coming from reconstruction was very disturbing during the day. When I was in my room I heard it very well. I hope that you can propose me a compensation for this bad experience. Kind regards Szymon P.

Well located, clean suits, good staff.

Customer review rating 4.4/5

Vitalii V. Families - 24/02/2020 Confirmed reviews ALL

The overall experience of stay is positive. But the hotel was under the re-innovation process and there was no notice about that during the booking. I suppose the hotel staff should inform about potential inconveniences related to that. The noise from building machines was very intensive in daylight time. The pool, gym, and sauna were overcrowded by the people outside of the hotel.

Dear VITALII V., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Kedzia Guest Experience Manager

Nice, newly renovated room, great breakfast

Customer review rating 4.4/5

Agnes Business - 20/02/2020 Confirmed reviews ALL

Hotel is "under construction", but my room was brand new. Very good breakfast - evrything fresh and nicely served. But... I understand situation (renovation) but Ithink dust should be regularly wiped out of terminals, monitors etc on the reception desk. It look really really dirty and it was the same way in the evening and in the morning (check in/check out)

Dear AGNIESZKA, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Kedzia Guest Experience Manager

Great stay

Customer review rating 4.4/5

W. Families - 16/02/2020 Confirmed reviews ALL

Really nice place and service

Drogi Gościu, Dziękuje za czas poświęcony na pozostawienie opinii dotyczącej pobytu w naszym hotelu Novotel Gdańsk Marina. W imieniu całego zespołu dziękuje za mile słowa! Serdecznie zapraszam do skorzystania z naszych usług w przyszłości. Pozdrawiam, Kamil Kedzia Guest Experience Manager

Great location, amazing staff, tasty food

Customer review rating 4.4/5

Lukasz Families - 30/01/2020 Confirmed reviews ALL

Had a great time spent in Novotel Gdansk Marina hotel. Well equipped, wonderful location, great & helpful staff and really tasty food (as my youngest daughter eat everything on breakfast and lunch/dinner then it means it was really great). It was so nice that we extended our stay for one more day as nobody wanted to leave :-)

Dear Mr LUKASZ, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Kędzia Guest Experience Manager
Customer review rating 4.4/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

Nice

Dear ANNA, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Kędzia Guest Experience Manager

Super

Customer review rating 4.4/5

Anonymous Families - 05/01/2020 Confirmed reviews ALL

Super

Drogi Gościu, Dziękuje za czas poświęcony na pozostawienie opinii dotyczącej pobytu w naszym hotelu Novotel Gdańsk Marina. Serdecznie zapraszam do skorzystania z naszych usług w przyszłości. Pozdrawiam, Kamil Kędzia Guest Experience Manager

Amazing view, comfort and quality

Customer review rating 4.4/5

Chris Couples - 21/12/2019 Confirmed reviews ALL

I enjoyed the stay. View was great, super close to the beach, calm surroundings. Thank you

Dear Mr KRZYSZTOF, We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamil Kędzia Guest Experience Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in gdansk