Novotel Gdansk Marina Hotel 3 stars

This is a very nice hotel. Located close to the beach in the the quiet area at the edge between Sopot and Gdansk. Rooms are spacious and well equipped. It is a bit annoying that too many people from outside of the hotel use the spa area. This is extremely annoying during the covid situation.

On number of visits hotel continues to provide bad service. On every occassion they refused upgrade using various excuses, even though clearly on the website better rooms were available. Receptionits had "couldn't care less" attitude. Room was very cold (even though this was used as an excuse not to give an upgrade), no instructions how to heat it (central ventilation was switched off). Room quite basic, the only Novotel Ive seen that doesn't offer individual cosmetics (only big containers availale with hair and body gel). Restaurant/bar has very short opening times. As we arrived in the evening we couldn't use drink vouchers. Next day same receptionist couldn't care less again. Only when second one arrived she didn't have problem to go to the bar and serve drinks. Fortunately there are plenty other hotels in the area that really care about guests. If Novotel Marina doesn't want my business, I will not stay there again.

I am deeply satisfied with staying and spending nice time .

My 5th or 6th stay in this Hotel, every time better, very nice after last renovation :)

Novotel Gdansk Marina is an amazing hotel. Its location is extremely convenient - right by the entry to a beach, near sopot and not so far from the city centre. Rooms are beautiful and cozy. The view is stunning. We were amazed by the variety of facilities dedicated to guests, i.e. large gym, fitness rooms, crossfit gear outdoors, swimming pools and even tennis courts. Staff was extremely kind, easygoing and helpful. In general, our stay was a superb experience. Can't seem to find any downsides.

We had a great stay with on the hotel with helpful and nice staff, lovely breakfast and a great gym. We took long walks on the beach nearby and found good restaurants close to the hotel. We would gladly return.

I was here for the 4th or even 5th time and I wouldn't name the renovation really successful. Of course there are air-condition and Canal+, but missing safe, short tap in bathroom and generally the "IKEA" style of rooms spoil the impression. Additionally I find implemented coronavirus measures working worse than in other 3/4 stars hotels. You ask about everyday service in the rooms, but nobody cares about answers. Even if the customer doesn't want it, towels are changed or at least newly arranged. One day they looked being already used. Also breakfast served by the staff is not a good solution. In practice you cannot select what you really want. I think buffet breakfast with gloves is much better.

Loved professional and friendly staff. hotel ha fresh and modern look. great lobby , amazing park and gym

Below expectations throughout our stay. Room only serviced once during 4 night stay. Despite paying in advance and providing receipt for breakfast to hostess on entry to dining room on final morning was accosted in queue in front of other guests and accused of not paying for breakfast.

Very nice and comfortable room, very good breakfast and great location!

We were on more nights there. With coronavirus acceptance - I don't understand why the rooms weren't cleaned. They should have informed us when we booked the room, not upon arrival. If already, we should have had a whisk in the room, not still asking for a vacuum cleaner. Garbage was emptied only on request, coffee was added only on request. On departure we had a booked taxi for 8:30 pm, we asked the receptionist to change it to 8:00 pm. She saw that we were already at the reception with suitcases, she saw that we already left our room. She changed the arrival of the taxi to 8.00 am.

Nice hotel, with good service. Close to the sea. The distance to Sopot take ½ hour to walk, but it is a nice walk. The renowatet rooms are nice, special the AC. The break first is god the and the staff make a god job.

Great location and facilities, and also dog friendly. Unfortunately hard and uncomfortable beds that needs upgrading. Rooms are okay. Also not very good food in the restaurant, and very few vegetarian alternatives.

I have now been to this hotel for the fourth time and certainly would like to come back in the future. This was a relaxing and pleasant stay. A nice and accommodating staff, one really felt to be taken care of. Regarding food, there is an excellent and versatile breakfast buffet. In the lobby there is a bar/restaurant with tasty lunch ($10-15) and drinks for a surprisingly low price (as of hotel restaurants). If you like to eat outside of the hotel, there are tons of other places at the nearby promenade you can choose from. The room seemed to just have been remodeled. It is small but the design appears to be practical, so you do not feel need for more space even with two people in the room. The pool is of good size and it was not crowded. In fact, I was the only one using it which was great. There is also a fitness area adjacent to the pool but I did not try it yet. If you like to jog at the beach you are at the right place. There is a quick back door access to it, so you are right there here you want to be. In the hotel’s backyard there is a tennis court and a large playground for children. They have also indoor gaming, so the kids can stay busy. Overall, it is a nice and quiet hotel at a great location for a decent price that offers plenty of options to enjoy vacation for you and your family.

The room was perfect for my needs and the staff at the hotel very friendly and helpful. The room was quiet and clean and very comfortable.If there is anything I could critisize it would be the water pressure of the shower. The location is great and it is easy to get to the city from the hotel. As I had to get to the airport very early in the morning the receptionist organised a taxi pickup at a very fair fixed price. I very much enjoyed staying here, thank you!