Novotel Gdansk Marina Hotel 3 stars

My 5th or 6th stay in this Hotel, every time better, very nice after last renovation :)

Novotel Gdansk Marina is an amazing hotel. Its location is extremely convenient - right by the entry to a beach, near sopot and not so far from the city centre. Rooms are beautiful and cozy. The view is stunning. We were amazed by the variety of facilities dedicated to guests, i.e. large gym, fitness rooms, crossfit gear outdoors, swimming pools and even tennis courts. Staff was extremely kind, easygoing and helpful. In general, our stay was a superb experience. Can't seem to find any downsides.

We had a great stay with on the hotel with helpful and nice staff, lovely breakfast and a great gym. We took long walks on the beach nearby and found good restaurants close to the hotel. We would gladly return.

I was here for the 4th or even 5th time and I wouldn't name the renovation really successful. Of course there are air-condition and Canal+, but missing safe, short tap in bathroom and generally the "IKEA" style of rooms spoil the impression. Additionally I find implemented coronavirus measures working worse than in other 3/4 stars hotels. You ask about everyday service in the rooms, but nobody cares about answers. Even if the customer doesn't want it, towels are changed or at least newly arranged. One day they looked being already used. Also breakfast served by the staff is not a good solution. In practice you cannot select what you really want. I think buffet breakfast with gloves is much better.

Loved professional and friendly staff. hotel ha fresh and modern look. great lobby , amazing park and gym

Below expectations throughout our stay. Room only serviced once during 4 night stay. Despite paying in advance and providing receipt for breakfast to hostess on entry to dining room on final morning was accosted in queue in front of other guests and accused of not paying for breakfast.

Very nice and comfortable room, very good breakfast and great location!

Excellent location,good service and first of all we were very lucky with the weather this year

The room was neat with great view and both the reception desk as well as the lobby bar staff was polite and helpfull.

Breakfast was very disappointing.

Everything was very good with the room except we had kids above us so sometimes it got noisy, but nothing tragic. The restaurant at floor 0 could be a bit cheaper considering portion sizes and 2.5$ extra for room service. Sunbeds for rent could be changed to lighter ones (e.g wooden) because they are heavy to carry further away. The staff was super nice and helpful.

Room and hotel should be more cleaner

We were on more nights there. With coronavirus acceptance - I don't understand why the rooms weren't cleaned. They should have informed us when we booked the room, not upon arrival. If already, we should have had a whisk in the room, not still asking for a vacuum cleaner. Garbage was emptied only on request, coffee was added only on request. On departure we had a booked taxi for 8:30 pm, we asked the receptionist to change it to 8:00 pm. She saw that we were already at the reception with suitcases, she saw that we already left our room. She changed the arrival of the taxi to 8.00 am.

Dear Sir/Madam, Last year I stayed in Accor hotels multiple times. It was between 60 and 70 nights in different countries (Poland, Russia, Germany, France and more). As a result I achieved platinum member status in your layalty program. Reason of my stay in your hotels was almost always related to my job (business purpose). In general I was always happy about the quality of your service. Loyalty program allowed me to collect reward points and I decided to use them to book a hotel room for a short vacations. I selected Novotel Gdansk Marina hotel, because it is located near the sea and has a direct view on it. I was in this hotel in past, so I knew what to expect. However this time reality was completetly different to my expectations. Hotel is now a huge construction site. Here is a list of negative thinkgs, which I would like to share with you. 1. Neither duting making a booking nor after it nobody informed me that hotel will be under reconstruction. No such information generated a huge negative surprise after my arrival. 2. Main entrance was closed. People had to enter the hotel using side entrance. Corridor that leads from entrance to reception was also uder reconstruction. People had to pass by cables hanging from the ceiling and ladders laying on the floor. There was only one elevator active among three of them. 3. Restaurant was impacted as well. There was a smell of chemicals (glue or paint) during the lunch. On another day workers were eating sandwitches in the restaurant. 4. Due to reconstruction none of upgraded rooms with more space and better view on the sea were available (I was hoping to get one, because platinum member status allows me to get it). 5. Part of corridor on my floor was closed. 6. And probably the worst thing: noise coming from reconstruction was very disturbing during the day. When I was in my room I heard it very well. I hope that you can propose me a compensation for this bad experience. Kind regards Szymon P.

The overall experience of stay is positive. But the hotel was under the re-innovation process and there was no notice about that during the booking. I suppose the hotel staff should inform about potential inconveniences related to that. The noise from building machines was very intensive in daylight time. The pool, gym, and sauna were overcrowded by the people outside of the hotel.