Novotel Gdansk Marina Hotel 3 stars

Customer review rating 4.4/5 6,605 reviews

ALLSAFE approved hotel

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Novotel Gdansk Marina
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+ 14 Services

Hotel extras

  • 25 minutes along seaside promenade to Sopot pier

  • Sea View Rooms

  • Babysitter service on request (paying)

  • Parking for guests

  • Online check-in / express check-out

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Services for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping Paying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being Paying
  • Services for children
  • Tennis Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 5 Meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Gdansk Marina

Ul. Jelitkowska 20
80-342 gdansk
poland

Tel: +48585589100

Fax: (+48)58/5530460

Check-in from 15h00

Check out up to 12h00

  • GDANSK OLIWA - SOPOT :  143 HOTEL MARINA

  • SOPOT - GDANSK OLIWA :  143 HOTEL MARINA

  • JELITKOWO PETLA :  2, 6, 8 JELITKOWO PETLA

  • By plane

    GDANSK TROJMIASTO At 14km / 8.7 miles

  • By boat

    GDANSK FERRY TERMINAL At 7km / 4.35 miles

  • By boat

    STENA LINE FERRY INTERNATIONAL At 18km / 11.19 miles

  • By train

    GDANSK OLIWA At 3km / 1.86 miles

  • By train

    SOPOT At 2km / 1.24 miles

GPS :54.427961, 18.590126

Our accommodation(s)

Spacious, adaptable and characterized by contemporary design, the Novotel hotel rooms are the perfect place to stay, meeting all the needs of our guests. Come and choose comfort and space. Our standard Family Room is a perfect example of what Novotel is all about. Facilities include: tea and coffee making facilities, Internet access, satellite TV. Up to 2 adults and 2 children

Our restaurants and bars

Fish & Gin Restaurant

Type of cuisine: International

Discover our new Fish & Gin concept.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Fish & Gin Bar

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 237

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Novotel Gdansk Marina

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,605 reviews

tripadvisor

TripAdvisor Rating 4.0/5

167 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located

Customer review rating 3.5/5

Damian Friends - 19/07/2021 Confirmed reviews ALL

Pros - very good location - good food - nice facilities Cons - paid parking - lack of small things in the room like sleepers, bathrobe etc. - some facilities were close, eg. only 3 out of 5 saunas - have to ask for good cleaning, regular one is very minimal, eg. glasses aren’t replaced as well as towels

Panie Damianie, bardzo dziękuję za ocenę naszego hotelu. Cieszę się, że pobyt należał do udanych. Dziękuję za wszelkie uwagi, przekazałem je kierownikom odpowiednich działów. Liczę, że jeszcze niejednokrotnie odwiedzą Państwo Gdańsk i nasz hotel. Pozdrawiam serdecznie, Tomasz Wróbel Guest Experience Manager
Customer review rating 4.0/5

Anonymous Families - 04/07/2021 Confirmed reviews ALL

The receptionists were very slow and not experienced

Dear Guest, thank you for your feedback. Sorry for sorry for the inconvenience. Some part of our team is still a trainee, and we are hope that time will give them great experience to serve you better during your next visit. Best Regards, Tomasz Wróbel Gguest Experience Manager

Well located

Customer review rating 3.0/5

Gregory Families - 25/06/2021 Confirmed reviews ALL

* On June 19, between 7 p.m. and 8 p.m. no one answer the phone * reception desk does not look like "recption desk" * loud and emergency air conditioning * poor playroom for children

Dear Gregory, thank you for taking the time to tell us about your experience at the Novotel Gdansk Marina. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Children playroom has no toys because of covid restrictions - but all children are welcome in our hotel - and during the summer time we have daily activities and animations in garden for children. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tomasz Wróbel Guest Experience Manager

Good stay.

Customer review rating 5.0/5

Magda Business - 28/03/2021 Confirmed reviews ALL

Everything was on a highest level.

Dear Magda! We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback! Hope to see you again! Sincerely, Tomasz Wróbel Guest Experience Manager

well located, see is next so it was great

Customer review rating 4.0/5

Ag… Solo - 09/03/2021 Confirmed reviews ALL

all was fine, but on info line there was disinformation about wellness services - fortunately it occurs all was working but lady on call told me only swimming pool is open. I wanted massage services but when I came to the hotel it was too late for booking.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tomasz Wróbel Guest Experience Manager

Feeling the breeze

TripAdvisor rating 4.0/5

Tomasz S 09/03/2021 TripAdvisor review

This is a very nice hotel. Located close to the beach in the the quiet area at the edge between Sopot and Gdansk. Rooms are spacious and well equipped. It is a bit annoying that too many people from outside of the hotel use the spa area. This is extremely annoying during the covid situation.

Thank you for your review! Hope to see you again, Best Regards Novotel Gdańsk Marina Team

Will never stay there again

TripAdvisor rating 2.0/5

Doswiadczony Couples - 07/03/2021 TripAdvisor review

On number of visits hotel continues to provide bad service. On every occassion they refused upgrade using various excuses, even though clearly on the website better rooms were available. Receptionits had "couldn't care less" attitude. Room was very cold (even though this was used as an excuse not to give an upgrade), no instructions how to heat it (central ventilation was switched off). Room quite basic, the only Novotel Ive seen that doesn't offer individual cosmetics (only big containers availale with hair and body gel). Restaurant/bar has very short opening times. As we arrived in the evening we couldn't use drink vouchers. Next day same receptionist couldn't care less again. Only when second one arrived she didn't have problem to go to the bar and serve drinks. Fortunately there are plenty other hotels in the area that really care about guests. If Novotel Marina doesn't want my business, I will not stay there again.

good stay

Customer review rating 4.5/5

Marzena Couples - 01/03/2021 Confirmed reviews ALL

I am deeply satisfied with staying and spending nice time .

Pani Marzeno, bardzo dziękuję za ocenę naszego hotelu. Cieszę się, że pobyt należał do udanych i liczę, że jeszcze niejednokrotnie odwiedzą Państwo Gdańsk i nasz hotel. Pozdrawiam serdecznie, Tomasz Wróbel Guest Experience Manager

My favorite Novotel in Poland

Customer review rating 5.0/5

Janusz Business - 18/02/2021 Confirmed reviews ALL

My 5th or 6th stay in this Hotel, every time better, very nice after last renovation :)

Amazing experience

Customer review rating 5.0/5

Hubert Couples - 10/10/2020 Confirmed reviews ALL

Novotel Gdansk Marina is an amazing hotel. Its location is extremely convenient - right by the entry to a beach, near sopot and not so far from the city centre. Rooms are beautiful and cozy. The view is stunning. We were amazed by the variety of facilities dedicated to guests, i.e. large gym, fitness rooms, crossfit gear outdoors, swimming pools and even tennis courts. Staff was extremely kind, easygoing and helpful. In general, our stay was a superb experience. Can't seem to find any downsides.

Dear HUBERT W., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilia Gałdyn Deputy General Manager

Nice hotel with a great location

Customer review rating 5.0/5

Cecilia Families - 05/10/2020 Confirmed reviews ALL

We had a great stay with on the hotel with helpful and nice staff, lovely breakfast and a great gym. We took long walks on the beach nearby and found good restaurants close to the hotel. We would gladly return.

Dear Cecilia H., We very much appreciate your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilia Gałdyn Deputy General Manager

Could be better

Customer review rating 3.5/5

Tomasz Couples - 30/09/2020 Confirmed reviews ALL

I was here for the 4th or even 5th time and I wouldn't name the renovation really successful. Of course there are air-condition and Canal+, but missing safe, short tap in bathroom and generally the "IKEA" style of rooms spoil the impression. Additionally I find implemented coronavirus measures working worse than in other 3/4 stars hotels. You ask about everyday service in the rooms, but nobody cares about answers. Even if the customer doesn't want it, towels are changed or at least newly arranged. One day they looked being already used. Also breakfast served by the staff is not a good solution. In practice you cannot select what you really want. I think buffet breakfast with gloves is much better.

Dear Tomasz, Thank you very much for sharing your feedback. We are very thankful for sharing so many comments and suggestions. We are not happy to hear about your inconveniences but it is good you spoke about them - so we have opportunity to change it. We hope you will again choose our hotel for future trips and we will have a chance to give you another, positive experience. Best regards, Wojciech Kawulka - Guest Experience Manager

well located, very friendly staff

Customer review rating 5.0/5

Zibi Families - 14/09/2020 Confirmed reviews ALL

Loved professional and friendly staff. hotel ha fresh and modern look. great lobby , amazing park and gym

Disappointed

Customer review rating 2.0/5

Jonathan C. Families - 27/08/2020 Confirmed reviews ALL

Below expectations throughout our stay. Room only serviced once during 4 night stay. Despite paying in advance and providing receipt for breakfast to hostess on entry to dining room on final morning was accosted in queue in front of other guests and accused of not paying for breakfast.

Dear Guest, Thank you for sharing your feedback to us. We are very sorry to hear that your stay did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. . Best Regards, Paulina Put Guest Experience Manager

Very pleasant and comfortable stay

Customer review rating 4.5/5

Caroline Families - 25/08/2020 Confirmed reviews ALL

Very nice and comfortable room, very good breakfast and great location!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulina Put Guest Experience Manager

Złe doświadczenie

TripAdvisor rating 2.0/5

luciaprokesova 21/07/2020 TripAdvisor review

We were on more nights there. With coronavirus acceptance - I don't understand why the rooms weren't cleaned. They should have informed us when we booked the room, not upon arrival. If already, we should have had a whisk in the room, not still asking for a vacuum cleaner. Garbage was emptied only on request, coffee was added only on request. On departure we had a booked taxi for 8:30 pm, we asked the receptionist to change it to 8:00 pm. She saw that we were already at the reception with suitcases, she saw that we already left our room. She changed the arrival of the taxi to 8.00 am.

Nice place...

TripAdvisor rating 5.0/5

mortenp746 Couples - 03/08/2019 TripAdvisor review

Nice hotel, with good service. Close to the sea. The distance to Sopot take ½ hour to walk, but it is a nice walk. The renowatet rooms are nice, special the AC. The break first is god the and the staff make a god job.

Dear Sir, Thank you very much, we appreciate your comment very much. We hope that we will have a pleasure to welcome you again in our hotel!

Typical 3 star hotel

TripAdvisor rating 3.0/5

Hznor Solo travel - 23/07/2019 TripAdvisor review

Great location and facilities, and also dog friendly. Unfortunately hard and uncomfortable beds that needs upgrading. Rooms are okay. Also not very good food in the restaurant, and very few vegetarian alternatives.

Dear Sir, Thank you for sharing your opinion. We are sorry that our hotel do not meet your expectations. Thank to messages like this one, we know what we can improve. We hope that you will vist us again and we will surprise you with lots of new facilities. Best regards

Relaxing place at the beach

TripAdvisor rating 5.0/5

Mobile37774992319 Family - 19/05/2019 TripAdvisor review

I have now been to this hotel for the fourth time and certainly would like to come back in the future. This was a relaxing and pleasant stay. A nice and accommodating staff, one really felt to be taken care of. Regarding food, there is an excellent and versatile breakfast buffet. In the lobby there is a bar/restaurant with tasty lunch ($10-15) and drinks for a surprisingly low price (as of hotel restaurants). If you like to eat outside of the hotel, there are tons of other places at the nearby promenade you can choose from. The room seemed to just have been remodeled. It is small but the design appears to be practical, so you do not feel need for more space even with two people in the room. The pool is of good size and it was not crowded. In fact, I was the only one using it which was great. There is also a fitness area adjacent to the pool but I did not try it yet. If you like to jog at the beach you are at the right place. There is a quick back door access to it, so you are right there here you want to be. In the hotel’s backyard there is a tennis court and a large playground for children. They have also indoor gaming, so the kids can stay busy. Overall, it is a nice and quiet hotel at a great location for a decent price that offers plenty of options to enjoy vacation for you and your family.

A Great Place to Stay

TripAdvisor rating 5.0/5

Christine B Solo travel - 22/04/2019 TripAdvisor review

The room was perfect for my needs and the staff at the hotel very friendly and helpful. The room was quiet and clean and very comfortable.If there is anything I could critisize it would be the water pressure of the shower. The location is great and it is easy to get to the city from the hotel. As I had to get to the airport very early in the morning the receptionist organised a taxi pickup at a very fair fixed price. I very much enjoyed staying here, thank you!

Dear Christine, Thank you very much for your comments regarding your stay at the Novotel Gdansk Marina. It is always a pleasure to receive positive feedback. You can be sure that the pressure of the shower will be corrected during our modernization. Your sincerely,

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