Novotel Gdansk Marina Hotel 3 stars

Great location, near the beach, but at a distance from the main pier, so no crowds. Great spa and breakfast. A really fantastic stay.

We had a nice stay at your hotel. The room was clean but had very small closet space. The food at the hotel was excellent and the manager Thomas. was very friendly in his help to correct some problem we had the the TV in the room. We also recommend the services of a city guide ,Jan Rezner ,who was very knowledgeable about the history of Gdansk. He even took us the railroad station upon our departure home. He was recommended to us by the reception at the hotel. His phone number is 60…. Thank you for a great time We had at your hotel. Robert and Elizabeth M.

Pros - very good location - good food - nice facilities Cons - paid parking - lack of small things in the room like sleepers, bathrobe etc. - some facilities were close, eg. only 3 out of 5 saunas - have to ask for good cleaning, regular one is very minimal, eg. glasses aren’t replaced as well as towels

The receptionists were very slow and not experienced

* On June 19, between 7 p.m. and 8 p.m. no one answer the phone * reception desk does not look like "recption desk" * loud and emergency air conditioning * poor playroom for children

Everything was on a highest level.

all was fine, but on info line there was disinformation about wellness services - fortunately it occurs all was working but lady on call told me only swimming pool is open. I wanted massage services but when I came to the hotel it was too late for booking.

This is a very nice hotel. Located close to the beach in the the quiet area at the edge between Sopot and Gdansk. Rooms are spacious and well equipped. It is a bit annoying that too many people from outside of the hotel use the spa area. This is extremely annoying during the covid situation.

On number of visits hotel continues to provide bad service. On every occassion they refused upgrade using various excuses, even though clearly on the website better rooms were available. Receptionits had "couldn't care less" attitude. Room was very cold (even though this was used as an excuse not to give an upgrade), no instructions how to heat it (central ventilation was switched off). Room quite basic, the only Novotel Ive seen that doesn't offer individual cosmetics (only big containers availale with hair and body gel). Restaurant/bar has very short opening times. As we arrived in the evening we couldn't use drink vouchers. Next day same receptionist couldn't care less again. Only when second one arrived she didn't have problem to go to the bar and serve drinks. Fortunately there are plenty other hotels in the area that really care about guests. If Novotel Marina doesn't want my business, I will not stay there again.

I am deeply satisfied with staying and spending nice time .

We were on more nights there. With coronavirus acceptance - I don't understand why the rooms weren't cleaned. They should have informed us when we booked the room, not upon arrival. If already, we should have had a whisk in the room, not still asking for a vacuum cleaner. Garbage was emptied only on request, coffee was added only on request. On departure we had a booked taxi for 8:30 pm, we asked the receptionist to change it to 8:00 pm. She saw that we were already at the reception with suitcases, she saw that we already left our room. She changed the arrival of the taxi to 8.00 am.

Nice hotel, with good service. Close to the sea. The distance to Sopot take ½ hour to walk, but it is a nice walk. The renowatet rooms are nice, special the AC. The break first is god the and the staff make a god job.

Great location and facilities, and also dog friendly. Unfortunately hard and uncomfortable beds that needs upgrading. Rooms are okay. Also not very good food in the restaurant, and very few vegetarian alternatives.

I have now been to this hotel for the fourth time and certainly would like to come back in the future. This was a relaxing and pleasant stay. A nice and accommodating staff, one really felt to be taken care of. Regarding food, there is an excellent and versatile breakfast buffet. In the lobby there is a bar/restaurant with tasty lunch ($10-15) and drinks for a surprisingly low price (as of hotel restaurants). If you like to eat outside of the hotel, there are tons of other places at the nearby promenade you can choose from. The room seemed to just have been remodeled. It is small but the design appears to be practical, so you do not feel need for more space even with two people in the room. The pool is of good size and it was not crowded. In fact, I was the only one using it which was great. There is also a fitness area adjacent to the pool but I did not try it yet. If you like to jog at the beach you are at the right place. There is a quick back door access to it, so you are right there here you want to be. In the hotel’s backyard there is a tennis court and a large playground for children. They have also indoor gaming, so the kids can stay busy. Overall, it is a nice and quiet hotel at a great location for a decent price that offers plenty of options to enjoy vacation for you and your family.

The room was perfect for my needs and the staff at the hotel very friendly and helpful. The room was quiet and clean and very comfortable.If there is anything I could critisize it would be the water pressure of the shower. The location is great and it is easy to get to the city from the hotel. As I had to get to the airport very early in the morning the receptionist organised a taxi pickup at a very fair fixed price. I very much enjoyed staying here, thank you!