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Mercure Gdynia Centrum 3 stars

Customer review rating 4.4/5 7,444 reviews

Mercure Gdynia Centrum
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+ 18 Services
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • GDANSK LECH WALESAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Indoor heated pool
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Gdynia Centrum

Armii Krajowej 22
81372
gdynia
poland

Tel: +48586663040

Fax: (+48)58/6208651

Check-in from 15h00

Check out up to 12h00

  • ZKM GDYNIA :  S ARMII KRAJOWEJ

  • By plane

    GDANSK LECH WALESA At 24km / 14.91 miles - Shuttle paying

  • By train

    GDYNIA GLOWNA At 1km / 0.62 miles

GPS :54.517261, 18.543287

Our accommodations

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with twin beds

  • Max. number of persons: 2
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Views: Ocean/Sea view, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with twin beds

  • Max. number of persons: 2
  • Views: City side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with sea view

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Family Suite with 1 double bed

Accessible room
  • Max. number of persons: 3
  • Views: Ocean/Sea view, Park view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Suite with sea view

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom: On the red carpet

  • Max. number of persons: 2
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom: Ahoy, adventure!

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Room with sea views

  • Max. number of persons: 2
  • Area: From 14 m² / 151 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Twin View

  • Max. number of persons: 2
Rooms

Our restaurants and bars

WINESTONE

Type of cuisine: International

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 366 m²

  • Maximum capacity: 500 people

  • Maximum banquet capacity: 190 people

Find out more

Our guest reviews for
Mercure Gdynia Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,444 reviews

tripadvisor

TripAdvisor Rating 4.0/5

858 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.4/5

Anonymous Business - 23/03/2020 Confirmed reviews ALL

Would have been 10 stars, if not for the missing hot-water the first night.

Dear Lasse, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback - despite this, we have in mind your comments regarding hot water. We are extremely sorry that we have not been able to fully meet your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Relation Manager

Great location, friendly staff

Customer review rating 4.4/5

Kamil Solo - 16/03/2020 Confirmed reviews ALL

My room was upgraded to "executive room with sea view". All services were high quality in spite of epidemic situation.

Dear Kamil, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. The highest quality of service for our loyal guests is a key issue for me and my team. Thank you for being with us. I hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Relation Manager

nice stay in uncalm time

TripAdvisor rating 4.0/5

Konrad B Business - 14/03/2020 TripAdvisor review

It was a time of upcoming corona virus outbreak. Apart from pretty empty hotel, all the service provided was at it's best. Room comfortable and well equipped. Comfortable bed. Delicious dinner and varied food choice for the breakfast.

Good location & top service

Customer review rating 4.4/5

L. M. M. Business - 09/03/2020 Confirmed reviews ALL

Good location , view over the sea. Very good service and good breakfast

Dear Magne, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager

great stay, as always :)

Customer review rating 4.4/5

Ania A. Families - 23/02/2020 Confirmed reviews ALL

we are regular guests at the hotel and so far our experience has always been very good or exceptional. the staff, especially reception staff is extremally professional and very friendly. Quality of accommodation is very good for 3* and breakfast in our opinion is comparable to 4*. Thank you for looking after us so well.

Dear Anna, Thank you for taking your time to share your experience. We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Patryk Adrych Guest Relation Manager

Literally nothing to complain about

Customer review rating 4.4/5

Maria N. Couples - 23/02/2020 Confirmed reviews ALL

Great location, which works for business and leisure . The apartment is lovely and photos do not give it justice plus it has two bathrooms which we very much appreciated. I liked that the room was cleaned daily. Breakfast if genuinely of good variety plus on the site restaurant is really nice with great wine selection and genuinely good food . Same impression as at previous stay - unpretentious, good facilities with good service - will be coming back

Dear Maria, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Experience Manager
Customer review rating 4.4/5

Karina Business - 18/02/2020 Confirmed reviews ALL

I was very satisfied. Before I arrived to helped arrange taxi pickup at the airport. Very nice greating on arrival. Nice room Great breakfast Nice restaurant with good food Smiling people almost everywhere

Dear Karina, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! :) Sincerely, Patryk Guest Experience Manager

As exepected and good lokalisation

Customer review rating 4.4/5

Kjartan S. Business - 13/02/2020 Confirmed reviews ALL

As exepected and good lokalisation

Dear Kjartan, Thank you for taking your time to share your experience from a stay in Mercure Gdynia Centrum. We really do appreciate your positive feedback. We hope your next stays will be as pleasure as previous ones. In behalf of Mercure Gdynia Centrum Team, Patryk Adrych Guest Experience Manager

Good clean hotel

Customer review rating 4.4/5

Cato Business - 13/02/2020 Confirmed reviews ALL

Satisfied with all. Breakfast excellent

Dear Cato, We very much appreciate your comments regarding your stay at the Hotel Mercure Gdynia Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patryk Adrych Guest Relation Manager

Great stay for a great price

Customer review rating 4.4/5

Michal Families - 10/02/2020 Confirmed reviews ALL

We came across the "szalone ceny" offer which significantly helped us decide to come. The experience (level of hospitality, location, food) was really great!

Panie Michale, Serdecznie dziękuję Panu za poświęcony czas i podzielenie się opinią po wizycie w Mercure Gdynia Centrum. Cieszę się, że zarówno nasza oferta "Szalone Ceny". jak i obsługa oraz Animacje Śniadaniowe tak wysoce zaowocowały Pana zadowoleniem i satysfakcją. Pani Natalia serdecznie dziękuje za słowa uznania. Również ja osobiście raduję się, że tosty Panu smakowały - przy kolejnej wizycie postaramy się odkryć przed Panem kolejne smaki :) Z pozdrowieniami od zespołu, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Let down by service at dinner

Customer review rating 4.4/5

Tom Business - 10/01/2020 Confirmed reviews ALL

Breakfast and room good as usual. Front desk helpful but the dinner on Tuesday evening the staff were too busy looking at their phones I had to come up to the bar to order and to pay.

Dear Tom, Thank you for taking the time to tell us about your experience at the Hotel Mercure Gdynia Centrum. I am sorry that your experience, especially during the event, did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patryk Adrych Guest Relation Manager

Very children friendly place

Customer review rating 4.4/5

Ewa Families - 04/01/2020 Confirmed reviews ALL

Nice helpful staff, great food, place for kids to play -lobby organize in the manner that parents can rest, look after their kids and have a tea/meal. Only lack of hotel phone numbers list in the room made me give 9/10. When it's 3 am and u r a single parent with 2 kids and 1 is ill it is quite handy to have a possibility to call a hotel's reception for help. Apart of this small thing - great place.

Dusche nicht ok

Customer review rating 4.4/5

W. K. Families - 28/12/2019 Confirmed reviews ALL

We had to run the water more than 5 minutes until it was warm enough to take a shower. I reported twice to thr reception, but it was nit improved

Dear Wolfgang K., Thank you for writting to us about your experience with water at our hotel. I am sorry that your stay did not meet your expectations; please allow me to express my sincerest apologies. Your comments are taking into consideration and will help us to improve our service in the future. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joanna Wolny Deputy Hotel Manager

Nice like always

Customer review rating 4.4/5

Elisabeth S. Solo - 22/12/2019 Confirmed reviews ALL

Good service everywhere, like always. A pleasure to be there.

Very good hotel

Customer review rating 4.4/5

Dagnija Business - 20/12/2019 Confirmed reviews ALL

Everything was ok, except room was a bit too cold and I could not manage to increase room temperature.

eng.

Customer review rating 4.4/5

Krzysztof Couples - 09/12/2019 Confirmed reviews ALL

perfect

Nice hotel

Customer review rating 4.4/5

Katarzyna Families - 07/12/2019 Confirmed reviews ALL

Staff very friendly and kind. Good location and nice place.

Short stay

Customer review rating 4.4/5

Kajetan Solo - 06/12/2019 Confirmed reviews ALL

Very nice hotel with modern design( inside) . Food quality was high with nice variety. Stayed in sea view suite which was perfect. Malgorzata has checked me in, she was very polite and professional. Made a very good first impression. I did came across some issues although and when reported to the reception staff has been ignored which I was not really impressed with and definitely was not expecting it from accor and beeiya Silver member. The very next day after I followed up I have been met personally by Kasia the Head Housekeeper. I was very impressed by her great customer service and the way she resolved those issues and made things right after the challenges I came across my stay.

Szanowny Panie Kajetanie, Dziękujemy za wiadomość. Raz jeszcze w imieniu całego zespołu pragnę przeprosić Pana za napotkane niedogodności i niestosowne zachowanie recepcji. Cieszy nas, że sytuacja zakończyła się pozytywnie i pozostawiła w Pana oczach dobre wrażenie - Pana przypadek wiele nas nauczył, przez co przy kolejnych wizytach będziemy mogli zaprezentować się z najlepszej strony dając wyraz naszym największym staraniom. Liczymy na spotkanie już niebawem. Z pozdrowieniami od zespołu, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Used to be more comfortable (under old hotel name)

Customer review rating 4.4/5

Marek Solo - 06/12/2019 Confirmed reviews ALL

Room 719: door does not latch "automatically" due to friction / bad maintaining. YOU need to check / push manually each time you leave the room. Damaged shower. Hotel: unnecessarily unfriendly procedure of parking exit ticket validation. YOU have to remember to go to the reception and have it validated each time you want to leave. Could have been done once for the whole stay. Instead of "experience managers" you need a "mister fixit".

Szanowny Panie Marku, Dziękuję w imieniu zespołu za poświęcony czas i wypełnienie ankiety dotyczącej satysfakcji po pobycie w Mercure Gdynia Centrum. Niestety system parkingu nie pozwala nam na przedłużenie ważności biletu do końca pobytu. Podobnie jak w innych hotelach, koniecznym jest każdorazowe odbicie go w recepcji. Postaramy się ten proces maksymalnie uprościć już niebawem. Dziękujemy za wskazanie niedogodności w pokoju - nie powinny one mieć miejsca, za co serdecznie przepraszamy. Osobiście dopilnuję, żeby ta kwestia już się nie powtórzyła. Jako Guest Experience Manager staram się być jak najbliżej potrzeb Gości - będę zaszczycony mogąc przy kolejnej wizycie zająć się Pana pobytem. Pozostaję do Pana dyspozycji po adresem email wskazanym poniżej. W imieniu pracowników i dyrekcji Mercure Gdynia Centrum, Patryk Adrych Guest Experience Manager Mercure Gdynia Centrum pa…

Good location, friendly and helpful staff - I will definitely consider staying again.

Customer review rating 4.4/5

T M. Solo - 03/12/2019 Confirmed reviews ALL

The room was good and the breakfast was good too. Staffs English is good and I’ll recommend the hotel I stayed at to anyone visiting Gdynia.

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