Mercure Gdynia Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 3,350 reviews

Mercure Gdynia Centrum - Image 1
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Description

Hotel extras

  • 294 air-conditioned rooms, 150 of which have panoramic sea views

  • Location in Gdynia and convenient access to important Tricity attractions

  • Beach and Seaside Boulevard 100 metres away

  • Spacious parking for 200 vehicles at the disposal of guests

  • Rich gastronomic offer inspired by local tradition

Our accommodation(s)

Hotel location

Mercure Gdynia Centrum

Armii Krajowej 22
81372 GDYNIA
Poland

GPS:54.517261, 18.543287

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,350 reviews

TripAdvisor Rating  4.0/5  921 reviews

Good stay

Customer review rating 3.5/5

Janell L. L. Business - Confirmed reviews ALL

Comfortable stay. Need to maintain the room. Dust on the walls, sink clog and mold from the sink.

Dear Janell L. L., Thank you for sharing your feedback with us. We appreciate your kind words regarding your comfortable stay. We apologize for the inconvenience you experienced with the room maintenance issues. Rest assured, we take such feedback seriously and will address these issues promptly. Your comments will help us improve our services. In the meantime, we are also planning renovations to enhance the room quality and guest comfort. We hope to welcome you back to experience the positive changes. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

Will recommend

Customer review rating 5.0/5

Anna Solo - Confirmed reviews ALL

Always clean, very comfy, excellent location. Ans a sea view.

Dear Anna, Thank you for recommending us and for your kind words about the cleanliness, comfort, and excellent location of our hotel. We are delighted to hear that you enjoyed the sea view during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

A solid hotel which gave me a pleasant experience

TripAdvisor rating 4.0/5

Nichster268 TripAdvisor review

The hotel broadly speaking was a fairly pleasant place to be. It is only a 5-10 min walk from the beach and a 15 min walk to the main station. I went with my mum for a few days and the food at breakfast was of a good quality and the room itself was solid. I didn't get a chance to go to the swimming pool as we spent most of our time in Gdynia or Gdansk. My mum was able to get another pillow when she asked at the reception so the staff are very helpful. I was a little surprised that BBC News wasn't on the channels in my TV's room as it seems to be a commonplace for hotels and I quite like having a familiar news source to watch in the evenings. Apart from that, I was fairly happy with my experience and would visit again.

Well located, good stay...but the attention to detail....

Customer review rating 3.5/5

Andrew Couples - Confirmed reviews ALL

The hotel room had a fantastic sea view, the room was clean and spacious, breakfast was as you would expect for such a hotel. There was an offer to have breakfast sent to the room, with a card to fill out, but no pen or pencil provided for this, and the air con was blocked at a minimum temperature of 20 degrees which defaulted after a while up to 23 degrees. The hotel had no code to override this issue, which created a personal sauna in the room with elevated outside temperatures meaning the room temperature was about 25-26 degrees. There have been studies that show a better nights sleep is achieved with the room at a lower temperature, which for me is very true, and this aspect was very disappointing, despite informing reception about this multiple times nothing was done to make the air con work at lower temperatures.

Dear Mr. Warchol, Thank you for choosing the Mercure Gdynia Centrum hotel. We are grateful for taking the time and sharing your impressions after your visit. It is our pleasure to read that your stay was comfortable and left a positive experience in your memory. Your opinion will definitely be an encouragement for all members of our staff to continue improving the quality of our services. We kindly inform you that any observations will be immediately forwarded to the heads of individual departments. We cordially invite you to visit Gdynia again. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Experience Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

If you’re into 1990s bathrooms, that’s the place to go!

TripAdvisor rating 3.0/5

mikezO7931NO Business - TripAdvisor review

This hotel is good for a night or two but if you stand for quality then better look elsewhere. The bathroom in my room looked like it hadn’t been renovated since 1990. Worn out, with nasty, old hangers and railings , cracked walls. The room was OK but I had to look real heard to find a power outlet near the desk to charge my laptop. It was … behind the TV. Breakfast was decent but you have to know that butter is to be taken from a special dispenser machine! I also liked the ironing room on the 9th floor with ironing-motivating posters on the wall. There was also an interesting mini photo gallery in the lobby that presented the history of the hotel since its inauguration in 1980.

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Other web-users rate our hotel

  • 962 reviews 9.2/10 Location
  • 1,103 reviews 7.2/10 Room
  • 1,054 reviews 9.5/10 Service
  • 13 reviews 7.4/10 WiFi
  • 780 reviews 9.5/10 Breakfast
  • 287 reviews 7/10 Cleanliness
  • 179 reviews 9.7/10 Beach
  • 142 reviews 5.9/10 Value

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