Mercure Gdynia Centrum

Dear Mr. F., Thank you for choosing Mercure Gdynia Centrum. We appreciate your time and sharing your impressions after visiting our hotel. It's sad to hear that the stay did not meet your expectations. The room was canceled in the system through no fault of ours. We cannot say why this happened, but we are glad that our staff was able to assign you a convenient room. We apologize for the inconvenience and promise to ensure that the points are credited to your account. We will pass your observations to all hotel departments in order to take appropriate action and implement changes. We believe that your feedback will encourage all members of our staff to make further efforts to continuously improve the quality of our services. We invite you to visit Gdynia again, believing it will be a enjoyable time. On behalf of the Mercure Gdynia Centrum hotel management and team, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum

Szanowna Pani Edyto, Dziękujemy za wybór Mercure Gdynia Centrum i uczestnictwo w programie Accor Live Limitless. Jesteśmy wdzięczni za poświęcony czas i podzielenie się wrażeniami po wizycie w naszym hotelu. Cieszy nas, że sam pobyt przebiegł komfortowo. Dowiemy się niezwłocznie kto i dlaczego w takim tonie prowadził z Panią rozmowę. Jest to dalekie od naszych standardów i naturalnie nie powinno mieć miejsca. Przepraszamy za wszelkie niedogodności. Wierzymy, że Pani opinia będzie stanowiła zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Już dziś zachęcamy do ponownych odwiedzin Gdyni. Nasz team pozostaje do Pani dyspozycji i zaprasza do kontaktu. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum pa…

Dear Mr. A., Thank you for choosing Mercure Gdynia Centrum. We appreciate your time and sharing your impressions after visiting our hotel. It's sad to hear that the stay did not meet your expectations. We are sorry that the alarm disturbed your night during your stay, but it was beyond our control. The guests who triggered a false alarm were severely punished by the relevant security services. We sincerely apologize for the inconvenience and hope that your next visit will be pleasant and comfortable. If there's anything we can do for you, please let us know. We believe that your feedback will encourage all members of our staff to make further efforts to continuously improve the quality of our services. We invite you to visit Gdynia again, believing it will be a enjoyable time. On behalf of the Mercure Gdynia Centrum hotel management and team, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum

Dear Mr. w., Thank you for choosing Mercure Gdynia Centrum. We appreciate your time and sharing your impressions after visiting our hotel. It's sad to hear that the stay did not meet your expectations. Our hotel, due to its age, requires many renovations. Soon we will start implementing them to improve the quality of the appearance and comfort of the rooms as soon as possible. The elevators will not be able to be changed, but we will make sure that their system works as best as possible. We apologize for any inconvenience and hope that in the future we will be able to show our best side. We believe that your feedback will encourage all members of our staff to make further efforts to continuously improve the quality of our services. We invite you to visit Gdynia again, believing it will be a enjoyable time. On behalf of the Mercure Gdynia Centrum hotel management and team, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum

Dear Mr. G., Thank you for choosing Mercure Gdynia Centrum. We appreciate your time and sharing your impressions after visiting our hotel. It is a great pleasure to hear that the stay was successful. It is a great honor for us to know that we are your favorite hotel. Your feedback will definitely encourage all members of our staff to make further efforts to continuously improve the quality of our services. We invite you to visit Gdynia again. Our team is at your disposal and invites you to contact. On behalf of the Mercure Gdynia Centrum hotel management and team, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum pa…