Mercure Gdynia Centrum 3 stars

Customer review rating (ALL Rating) 4.6/5 3,553 reviews

Best price
guarantee
Mercure Gdynia Centrum - Image 1
Mercure Gdynia Centrum - Image 2
Mercure Gdynia Centrum - Image 3
Mercure Gdynia Centrum - Image 4
Armii Krajowej 22, 81372 GDYNIA, Poland

Description

Hotel extras

  • 301 fully modernized rooms, including over 100 with panoramic sea views

  • Location in heart of Gdynia, close to public transport and many attractions

  • The beach and Seaside Boulevard are just 150 meters from the hotel

  • Rich gastronomic offer inspired by local culture

  • Monitored car park for over 200 cars

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room with two single beds

Photo out of - Classic room with two single beds

Gdynia modernism with a touch of elegance. Get to know our Classic rooms, which offer cosy relaxation. The equipment includes comfortable beds from the Mercure Great Bed line, a safe, a 55-inch TV, fast Wi-Fi, a tea and coffee making set and a fridge.

  • Views:

    City View

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Modern Gdynia with a hint of elegance. Discover our Classic Sea View rooms with sea view which offer comfortable Mercure Great Bed, safe, 55-inch TV, WIFI, tea and coffee making facilities and a fridge.

  • Views:

    Sea side

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Modern Gdynia with a touch of elegance. Discover our Classic Sea View rooms with sea views which offer comfortable Mercure Great Bed, safe, 55" TV, WIFI, tea and coffee making facilities and fridge.

  • Views:

    Sea side

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Modernism of Gdynia with touch of elegance. Discover Classic rooms, which offer relaxation. Rooms offer comfortable Mercure Great Bed beds, safe, 55-inch TV, WIFI, a coffee and tea set and a fridge.

  • Views:

    City View

Max. number of persons
1
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x1

See availabilities

Gdynia's modernism with hint of elegance. Explore family rooms with sofa for up to 2 kids. Amenities include comfortable Mercure Great Bed line bed, safe, a 55" TV, fast WIFI, tea and coffee and fridge.

  • Views:

    City View

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Service And Equipment

Working Area

  • Business Desk
See availabilities

Gdynia modernism with a touch of elegance. Get to know our Family sea view rooms with sofa for max. 2 child. The equipment includes a comfortable bed from the Mercure Great Bed line, safe, 55” TV, fast Wi-Fi, coffee & tea making facilities & fridge.

  • Views:

    Sea side

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Double bed(s) x1

Double sofa bed(s) x1

See availabilities

The highest comfort in heart of Gdynia. Privilege Rooms offer a modernist, comfort-filled design and unforgettable views from windows. It is equipped with comfortable bed from the Mercure Great Bed line, a safe, a 55" TV, WIFI a Nespresso and a minibar.

  • Views:

    Sea side

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Luxury relaxation in unique interiors. Executive Suite is a spacious suite with sea views. It is equipped with a bed from the Mercure Great Bed line, sofa, a safe, two 55" TVs, fast WIFI, a Nespresso and a minibar.

  • Views:

    Sea side

Max. number of persons
4
Area
From 37 m² / 398 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Unique, luxurious Suite inspired by Gdynia's festivals, offers living area, conference table, and walk-in wardrobe, Mercure Great Bed, safe, 75" TV, WIFI, Nespresso, wine fridge, and mini-bar.

  • Views:

    City View

  • Most of the accommodation:

    Additional living room / area

Max. number of persons
4
Area
From 55 m² / 592 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Separate closet
  • Shoe polisher
  • Slippers
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome gift

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Gdynia Centrum

Armii Krajowej 22
81372 GDYNIA
Poland

GPS:54.517261, 18.543287

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • GDN Additional charge
  • GDANSK LECH WALESA Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 301 rooms
  • 2 rooms for people with reduced mobility
  • 13 family rooms
  • 301 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Business Center

  • Business center with support staff

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Video game area
  • Board games available
  • Indoor playground for children
  • Play area

Well-being

Relaxcenter

  • Covered
  • On site
  • On site
  • Outdoor parking
  • Public
  • 200 parking spaces
  • Parking opened 24/7

  • Parking pricing: 90 PLN 90 PLN Per day
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Electric car recharging units 3,7 kVA
  • Electric car recharging units 7 kVA
  • Electric car recharging units 22 kVA
  • TESLA recharging units

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

WINESTONE RESTAURANT

Photo out of - WINESTONE RESTAURANT

Unique concept, dedicated to Mercure brand, invites you to extraordinary culinary journey of Polish and Mediterranean served in a creative way, as well as rich selection of wines from all over the world.

Cooking style
International
Chef name
Tomasz Kaniewski
Capacity
80
Accessibility
Accessible service
Armii Krajowej 22, 81372 Gdynia, Poland
Telephone +48 58 666 29 57

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Thematic parties and animation
  • Takeaway Meals

Payment

  • Cash
  • Credit card
  • Holiday voucher
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Unique concept, dedicated to Mercure brand, invites you to extraordinary culinary journey of Polish and Mediterranean served in a creative way, as well as rich selection of wines from all over the world.

Unique concept, dedicated to Mercure brand, invites you to extraordinary culinary journey of Polish and Mediterranean served in a creative way, as well as rich selection of wines from all over the world.

We serve a buffet breakfast every day. Its rich selection, based on local delicacies, will surely meet your expectations. We invite you to join us every day from 6:30 a.m.

At your disposal, we offer a sports pool and a sauna. They will be the perfect complement to your relaxation, adding a bit of energy. We invite you to enjoy them every day from 9:00 AM to 9:00 PM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,553 reviews

Customer review rating 0.5/5

Pierre B. Business - Confirmed reviews ALL

Dear Mr. B., Thank you for sharing your feedback. We are genuinely surprised by your comments, as they do not reflect the experience of the vast majority of our guests. Our hotel regularly receives very positive reviews regarding both the quality of our facilities and the professionalism of our team. In particular, our breakfast offering is consistently recognized by guests as one of the strongest elements of their stay and is frequently ranked among the best hotel breakfasts in Europe. Regarding the washbasin incident, we must respectfully disagree with your characterization of the situation. The washbasins installed in our rooms are newly fitted, specialist units designed to meet accessibility requirements for guests with disabilities. Such equipment is securely mounted and cannot detach from the wall or pull out the plumbing connections under normal conditions of use. For this reason, the circumstances of the damage raised justified concerns and required investigation. At no point was our intention to inconvenience you, but we also have a responsibility to establish the facts whenever hotel property is damaged. Concerning the payment matter, our team reviewed the transaction in our system and found only a single successful charge. We appreciate that banking notifications can sometimes be confusing, particularly when temporary pre-authorizations are involved, and we remained willing to assist in clarifying the matter. However, the information available to us did not support the conclusion that the hotel had processed two separate payments. We are particularly disappointed by the derogatory and xenophobic remarks directed toward our Polish staff and the people of Poland during these discussions. Such comments are unacceptable and have no place in a respectful dialogue. Our team treated the situation professionally despite being subjected to offensive generalizations and personal remarks. While we regret that your stay did not meet your expectations, we cannot accept responsibility for damage to hotel property without justification, nor can we agree that compensation should be provided under circumstances where the evidence does not support the claims made. Respectful communication is a two-way process, and our employees deserve to be treated with the same courtesy and dignity that we extend to every guest. Kind regards, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Patryk B. Couples - Confirmed reviews ALL

Szanowny Panie Patryku, Dziękujemy za podzielenie się swoją pozytywną opinią o naszym hotelu. Cieszymy się, że pobyt u nas był komfortowy i spełnił Pańskie oczekiwania. Naszym celem jest zapewnienie najwyższej jakości usług, aby każdy Gość czuł się u nas wyjątkowo. Zapraszamy ponownie! W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 5.0/5

Praveen R. R. Business - Confirmed reviews ALL

Dear Mr. Praveen R. R., Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Gdynia Centrum. We are pleased to hear that you appreciated our location, the quality of breakfast, and the comfort of the accommodation. Your satisfaction is our primary goal, and your kind words inspire us to continue providing exceptional service. We look forward to welcoming you again! On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Michal S. Couples - Confirmed reviews ALL

Szanowny Panie Michale, Dziękujemy za pozytywną opinię. Cieszymy się, że nasza lokalizacja przypadła Panu do gustu i że mógł Pan cieszyć się udanym pobytem. Naszym celem jest zapewnienie Gościom komfortu oraz dogodnych warunków do relaksu. Zachęcamy do ponownego odwiedzenia naszego hotelu w przyszłości. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 5.0/5

Daniel B. Solo - Confirmed reviews ALL

Dear Daniel, Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our service to be exceptional and that the room met your expectations. Your satisfaction is our highest priority, and it is always gratifying to know that we have fulfilled your expectations. We look forward to welcoming you again in the future. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Dear Mr. B., Thank you for sharing your feedback. We are genuinely surprised by your comments, as they do not reflect the experience of the vast majority of our guests. Our hotel regularly receives very positive reviews regarding both the quality of our facilities and the professionalism of our team. In particular, our breakfast offering is consistently recognized by guests as one of the strongest elements of their stay and is frequently ranked among the best hotel breakfasts in Europe. Regarding the washbasin incident, we must respectfully disagree with your characterization of the situation. The washbasins installed in our rooms are newly fitted, specialist units designed to meet accessibility requirements for guests with disabilities. Such equipment is securely mounted and cannot detach from the wall or pull out the plumbing connections under normal conditions of use. For this reason, the circumstances of the damage raised justified concerns and required investigation. At no point was our intention to inconvenience you, but we also have a responsibility to establish the facts whenever hotel property is damaged. Concerning the payment matter, our team reviewed the transaction in our system and found only a single successful charge. We appreciate that banking notifications can sometimes be confusing, particularly when temporary pre-authorizations are involved, and we remained willing to assist in clarifying the matter. However, the information available to us did not support the conclusion that the hotel had processed two separate payments. We are particularly disappointed by the derogatory and xenophobic remarks directed toward our Polish staff and the people of Poland during these discussions. Such comments are unacceptable and have no place in a respectful dialogue. Our team treated the situation professionally despite being subjected to offensive generalizations and personal remarks. While we regret that your stay did not meet your expectations, we cannot accept responsibility for damage to hotel property without justification, nor can we agree that compensation should be provided under circumstances where the evidence does not support the claims made. Respectful communication is a two-way process, and our employees deserve to be treated with the same courtesy and dignity that we extend to every guest. Kind regards, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Patryk B. Couples - Confirmed reviews ALL

super

Szanowny Panie Patryku, Dziękujemy za podzielenie się swoją pozytywną opinią o naszym hotelu. Cieszymy się, że pobyt u nas był komfortowy i spełnił Pańskie oczekiwania. Naszym celem jest zapewnienie najwyższej jakości usług, aby każdy Gość czuł się u nas wyjątkowo. Zapraszamy ponownie! W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 5.0/5

Praveen R. R. Business - Confirmed reviews ALL

Very good

Dear Mr. Praveen R. R., Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Gdynia Centrum. We are pleased to hear that you appreciated our location, the quality of breakfast, and the comfort of the accommodation. Your satisfaction is our primary goal, and your kind words inspire us to continue providing exceptional service. We look forward to welcoming you again! On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Michal S. Couples - Confirmed reviews ALL

super

Szanowny Panie Michale, Dziękujemy za pozytywną opinię. Cieszymy się, że nasza lokalizacja przypadła Panu do gustu i że mógł Pan cieszyć się udanym pobytem. Naszym celem jest zapewnienie Gościom komfortu oraz dogodnych warunków do relaksu. Zachęcamy do ponownego odwiedzenia naszego hotelu w przyszłości. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 5.0/5

Daniel B. Solo - Confirmed reviews ALL

Great service. Great room. Thank you!

Dear Daniel, Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our service to be exceptional and that the room met your expectations. Your satisfaction is our highest priority, and it is always gratifying to know that we have fulfilled your expectations. We look forward to welcoming you again in the future. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Dumitrel R. Business - Confirmed reviews ALL

excelent

Szanowny Panie Dumitrel R., Dziękujemy serdecznie za pozytywną opinię. Cieszymy się, że docenił Pan czystość oraz komfort łóżka w naszym hotelu. Naszym celem jest zapewnienie Gościom jak najlepszych warunków do wypoczynku, a Pana zadowolenie jest dla nas największą nagrodą. Zapraszamy do ponownej wizyty w Mercure Gdynia Centrum! W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 4.0/5

Alexa G. Friends - Confirmed reviews ALL

Well located, simple process, breakfast is a bit expensive And rooms are pretty dark furnished. But the bathroom is beautiful

Dear Ms. Alexa G., Thank you for your kind words regarding our location and the simplicity of the check-in process. We appreciate your feedback concerning the breakfast prices and are continuously evaluating our offerings to ensure they meet the expectations of our guests. Furthermore, we are pleased that you found the bathroom beautiful, as we strive to maintain high standards throughout our establishment. We invite you to visit us again! On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 4.0/5

Boguslaw W. Families - Confirmed reviews ALL

Very confusing car access. No info how to get to the car park for hotel guests

Dear Mr. W., Thank you for your positive feedback regarding our location. We apologize for any misunderstandings that may have occurred regarding the information about car access and parking. Your comments are valuable to us, and we will consider ways to improve the clarity of our instructions for guests. We appreciate your understanding and hope to welcome you again in the future. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 4.5/5

Mauricio S. Families - Confirmed reviews ALL

All was perfect.

Dear Mauricio, Thank you for your kind words regarding your recent stay at Mercure Gdynia Centrum. We are pleased to hear that you found your experience comfortable and appreciated our excellent location near the sea. Our goal is to provide guests with an unforgettable and enjoyable stay, and your feedback reinforces our commitment to excellence. We invite you to visit us again! On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Maksymilian R. Couples - Confirmed reviews ALL

Super

Szanowny Panie Maksymilianie, Dziękujemy za Pańską pozytywną opinię. Cieszymy się, że pobyt w naszym hotelu spełnił Pańskie oczekiwania. Zawsze staramy się zapewnić najwyższy standard usług i komfort naszym Gościom. Zachęcamy do odwiedzenia nas ponownie, aby doświadczyć kolejnych udogodnień, które przygotowaliśmy. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 4.0/5

Sean D. Solo - Confirmed reviews ALL

Perfect location by the beach, near great food spots. Clean room, comfortable bed, nice bathroom. I don’t know if it’s due to the time I went, but a 16:00 check-in is a little late (it was an extremely busy weekend when I went so it might just be timing). Breakfast buffet was excellent.

Dear Sean D., Thank you for sharing your positive feedback regarding your stay with us. We are pleased that you appreciated our excellent location, cleanliness, and the comfort of your room. Regarding the check-in time, we strive to ensure that our accommodations are prepared to the highest standard for our guests. We are also glad that the breakfast buffet met your expectations. We hope to welcome you again soon for another successful stay. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Krzysztof K. Families - Confirmed reviews ALL

Wspaniale

Szanowny Panie Krzysztofie, Bardzo dziękujemy za Pana pozytywną opinię. Cieszymy się, że pobyt w naszym hotelu spełnił Pana oczekiwania i był wspaniały. Naszym celem jest zapewnienie najwyższej jakości usług, dlatego Pana zadowolenie jest dla nas niezwykle ważne. Zapraszamy ponownie! W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 2.5/5

Michael M. Families - Confirmed reviews ALL

Our overall experience was satisfactory but was spoiled by an unhappy experience with an inflexible booking system that caused us to pay significantly more than the special offer that was available.

Dear Mr. M., Thank you for providing feedback regarding your recent stay. I am pleased to hear that your overall experience was satisfactory; however, I regret to learn about the difficulties you encountered with our booking system. We strive to offer our guests the best available rates, and your comments will be reviewed to improve our services in the future. We look forward to welcoming you again, believing that it will be a successful time. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 4.5/5

Piotr A. Couples - Confirmed reviews ALL

ok

Szanowny Panie Piotrze, Dziękujemy za pozytywną ocenę naszej lokalizacji. Cieszymy się, że mógł Pan docenić nasze atuty. Zachęcamy do ponownego odwiedzenia Gdyni w przyszłości, aby móc skorzystać z naszych udogodnień oraz atrakcji, które oferuje okolica. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 4.5/5

Pawel M. Families - Confirmed reviews ALL

Wspanialy hotel.

Szanowny Panie Pawle, Serdecznie dziękujemy za Pana pozytywną opinię na temat naszego hotelu. Cieszymy się, że pobyt w Mercure Gdynia Centrum okazał się komfortowy i spełnił Pana oczekiwania. Zawsze staramy się zapewnić naszym Gościom jak najwyższy standard usług oraz przyjemną atmosferę. Zapraszamy do ponownej wizyty w przyszłości. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi

Customer review rating 4.5/5

Janusz N. Couples - Confirmed reviews ALL

Great location and comfortable room although some front desk staff could have been more helpful and friendly especially when the hotel suffered a problem with the hot water system. Only one staff member showed empathy.

Dear Mr. N., Thank you for sharing your comments regarding your recent stay with us. We are pleased to hear that you appreciated our excellent location and found your room comfortable. However, we are sorry to learn that the service at our reception did not meet your expectations regarding the issue with hot water. Your feedback is invaluable to us, and we assure you that it will be discussed with our team to improve our guests' experiences. We apologize for any inconvenience. We look forward to welcoming you again! On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 4.5/5

Henrik H. Families - Confirmed reviews ALL

The hotel has an amazing location close to the sea and to city center ( walkable from train station). This is a huge hotel, so lifts can become busy at times. We tried the swimming pool, the water was clean and nice but way too cold for us (probably good for serious swimmers). The shallow end is about 1.5m so not for those who cannot swim. It was nice to warm up in the hot sauna. Back to the lounge, we tried the small play area and the gaming section briefly. The room was nice and elegant, tea and coffee with a kettle. The bathroom was truly amazing, the only problem we had was that the bathroom door was very-very heavy and it was pulled in by that super strong closing mechanism. The view was nice (rooftops and street). The one thing we would have loved was a stronger A/C as we could only tilt the windows (understand that on the 7th), but afternoons the room became too hot even with curtains closed. The cleaning service was amazing and the staff were friendly. Overall a comfortable experience, if they fixed the bathroom doors and put a stronger A/C it would be 10/10.

Dear Henrik H., Thank you for taking the time to share your positive feedback regarding your recent stay at the Mercure Gdynia Centrum hotel. We are pleased that you appreciated our excellent location which allows easy access to both the sea and the city center, as well as the comfort of our hotel. We appreciate your comments regarding the temperature of the pool and understand that preferences may vary. Our pool has been designed to meet different needs, and we are glad that the sauna proved to be a warm and relaxing experience. It is wonderful to read that you found your room elegant and well-equipped with tea and coffee-making facilities. Your compliments regarding the cleaning service and the kindness of our staff are extremely valuable to us, as we strive to provide excellent service to all our guests. We acknowledge your comments regarding the bathroom door and the air conditioning system. Your observations are important to us and we will take them into consideration as we continue to improve our facilities. Our hotel has recently undergone a comprehensive renovation of all rooms and common areas, and we are pleased that these improvements are aimed at ensuring the comfort and satisfaction of our guests. Once again, thank you for your insightful remarks. We hope to have the pleasure of welcoming you back to the Mercure Gdynia Centrum hotel soon. On behalf of the management and the team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Sergii S. Families - Confirmed reviews ALL

It was very good hotel with nice location, near the sea, with beautiful breakfasts.

Dear Sergii, Thank you for your kind words regarding your recent stay at the Mercure Gdynia Centrum hotel. We are pleased to hear that you enjoyed our excellent location near the sea and the beautiful breakfasts we offer. Your positive feedback serves as a wonderful motivation for our team to continue providing excellent service. We look forward to welcoming you again in the future. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Customer review rating 5.0/5

Malgorzata G. Business - Confirmed reviews ALL

Ideal location. Courteous staff. Excellent rooms with a view. Fabulous breakfast. Delicious bar menu including a nice choice of wine. Swimming pool and saunas. It’s a hit!

Dear Małgorzata, Thank you for your kind feedback regarding your recent stay at the Mercure Gdynia Centrum hotel. We are pleased that you appreciated our excellent location, courteous staff, and the amenities we offer, including breakfast and the bar menu. Your positive remarks motivate our team to continue providing exceptional service. We look forward to welcoming you again to ensure another wonderful experience. On behalf of the management and the team at Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager

Customer review rating 4.5/5

Pawel S. Families - Confirmed reviews ALL

What I like in Mercure is stable quality. It exceeds 3 stars feeling. Staff is responsive, and friendly. I didn't checked 10 only, because there was no hot water on Sat morning when we were about to leave, and even though technical problems may occur, I just can't give 10/10

Dear Mr. Satrzycki, Thank you for your positive feedback regarding your recent stay with us. We are pleased that you enjoyed our wonderful location and that you found our staff to be friendly and helpful. We sincerely apologize for the inconvenience regarding the hot water on the day of your departure. We understand how important it is for our guests to have a seamless experience, and we appreciate your understanding concerning the technical issues. We encourage you to visit us again in the future. On behalf of the management and the team at Mercure Gdynia Centrum, Patryk Adrych Guest Relations Manager

Other web-users rate our hotel

  • 1,045 reviews 9.5/10 Location
  • 1,086 reviews 8.3/10 Room
  • 1,030 reviews 9.1/10 Service
  • 18 reviews 6.3/10 WiFi
  • 935 reviews 9.2/10 Food
  • 828 reviews 9.6/10 Breakfast
  • 288 reviews 8.3/10 Cleanliness
  • 203 reviews 9.7/10 Beach

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Gdynia Hotels
Legal information PDF