Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.6/5 2,654 reviews

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Mercure Gdansk Stare Miasto - Image 1
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Mercure Gdansk Stare Miasto - Image 3
Mercure Gdansk Stare Miasto - Image 4
Ul. Jana Heweliusza 22, 80-890 GDANSK, Poland

Description

Hotel extras

  • Location in heart of Gdansk. Most beautiful views of city skyline.

  • Easy access from the hotel to airport and to the main business districts.

  • Unlimited buffet breakfast from 06:00 - to brighten up your morning

  • Secure, monitored hotel parking is available at an additional cost.

  • Modern conference facilities, unique design, functionality and style.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Telephone
Fax +48 58 321 00 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,654 reviews

Customer review rating 5.0/5

Piotrowski E. Friends - Confirmed reviews ALL

Dear E. Thank you very much for your kind review and for choosing Mercure Gdańsk Stare Miasto. We are delighted to hear that you enjoyed our excellent location and found our team friendly and welcoming. Your kind words are greatly appreciated and will be shared with our staff. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future. Kind regards, Daniel Pietrzak Rooms Division Manager

Customer review rating 5.0/5

Aidan M. Solo - Confirmed reviews ALL

Dear Mr Aidan, thank you very much for your wonderful review and for awarding us the highest rating ⭐ We are truly delighted to hear that you had such a positive experience during your stay with us 😊 It is great to know that you appreciated our excellent service, the helpfulness of our multilingual team, the room facilities, and the variety of options available at breakfast ☕🍳🥞 We are also pleased that our central location contributed to making your stay more convenient and enjoyable 😊 Your kind words are a great motivation for our entire team and encourage us to continue providing warm hospitality and a high standard of service to all our Guests 😊 Thank you once again for choosing our hotel. We hope to have the pleasure of welcoming you back in the future for another memorable stay in Gdańsk! Kind regards 👋 Aleksandra Guest Experience Manager

Customer review rating 4.5/5

Allan L. Couples - Confirmed reviews ALL

Dear Mr Allan, thank you very much for taking the time to share your feedback and for awarding us such a high rating. We are delighted to hear that you enjoyed your 3-night stay with us 😊 It is wonderful to know that you appreciated our excellent location close to the Old Town, the cleanliness of the hotel, the quality of our service, and the availability of parking. Your kind words about our hospitality are truly motivating for our entire team 😊 We sincerely thank you for choosing our hotel for your holiday in Gdańsk and hope to have the pleasure of welcoming you back in the future for another enjoyable stay! Kind regards 👋 Aleksandra Guest Experience Manager

Customer review rating 4.0/5

Jarno S. Couples - Confirmed reviews ALL

Dear Mr Jarno, thank you very much for taking the time to share your feedback and for rating your stay with us. We are pleased to hear that you appreciated the quiet room, the properly functioning air conditioning, and the comfort of the separately heated bathroom, which helps ensure a more convenient stay. At the same time, we are sorry to learn that the shower did not fully meet your expectations. Your comment is very valuable to us and will be shared with our technical team for review. We truly appreciate your honest feedback and hope to have the pleasure of welcoming you back in the future for an even more comfortable stay. Kind regards, Aleksandra Guest Experience Manager

Customer review rating 2.0/5

Eduardo G. Solo - Confirmed reviews ALL

Dear Mr Eduardo, thank you for taking the time to share your feedback. We are pleased that you appreciated our location, however we are very sorry to hear that your overall stay did not meet your expectations. We sincerely apologize for the issues you experienced with the air conditioning in your room, especially during hot weather. We fully understand how important a comfortable room temperature is for a pleasant stay. We are also sorry to hear that the situation was not resolved to your satisfaction at the reception, and for any impression of unhelpful service from our team. This is certainly not the standard of hospitality we strive to provide. Please rest assured that your comments have been shared with the relevant departments and will be carefully reviewed so that we can improve both our technical response and guest service in similar situations in the future. We truly value your feedback and hope that you might consider giving us another opportunity to provide you with a much better experience. Kind regards, Aleksandra Guest Experience Manager

Other web-users rate our hotel

  • 1,148 reviews 9.6/10 Location
  • 1,251 reviews 7.6/10 Room
  • 1,237 reviews 9.4/10 Service
  • 18 reviews 6.9/10 WiFi
  • 686 reviews 8.9/10 Breakfast
  • 346 reviews 8.3/10 Cleanliness
  • 56 reviews 8.8/10 Bar

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