Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.6/5 2,610 reviews

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Ul. Jana Heweliusza 22, 80-890 GDANSK, Poland

Description

Hotel extras

  • Location in heart of Gdansk. Most beautiful views of city skyline.

  • Easy access from the hotel to airport and to the main business districts.

  • Unlimited buffet breakfast from 06:00 - to brighten up your morning

  • Secure, monitored hotel parking is available at an additional cost.

  • Modern conference facilities, unique design, functionality and style.

Our accommodation(s)

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Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Telephone
Fax +48 58 321 00 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,610 reviews

Customer review rating 5.0/5

Andrew A. Couples - Confirmed reviews ALL

Great stay, easy to get into centre for siteseeing, food and drinks. Hotel very clean and tidy. A great choice of good at breakfast. Would definitely stay again if in Gdansk.

Dear Andrew, thank you so much for your wonderful review ⭐ We are thrilled to hear that you enjoyed our central location, comfortable room and bed, and the variety of breakfast choices ☕🍳🥞 It’s fantastic to know that everything from cleanliness to ease of exploring Gdańsk contributed to a great stay 😊 Your kind words are a wonderful motivation for our team! We would be delighted to welcome you back on your next visit to Gdańsk and hope to make your stay just as enjoyable! Kind regards 👋 Aleksandra Guest Experience Manager

Customer review rating 4.5/5

Bertrand S. Solo - Confirmed reviews ALL

everything went smoothly Thanks for upgrade to a privilège room Improvement suggestions - i did not book breakfast but was not proposed at check in with eventual discount price - matress was a little too soft for my taste but was ok to sleep

Dear Mr Bertrand, thank you very much for sharing your feedback 😊 We are delighted to hear that you enjoyed a clean room, a good night’s sleep, and the upgrade to a Privilege room 😊 It’s great to know that everything went smoothly during your stay. We appreciate your suggestions regarding breakfast and the mattress. We will review how we can better inform our Guests about breakfast options and potential discounts at check-in, and we will take your feedback about the mattress into account for future improvements. We hope to welcome you back soon and make your next stay even closer to a perfect 10/10! Kind regards, Aleksandra Guest Experience Manager

Customer review rating 4.5/5

Rafael A. B. D. C. Couples - Confirmed reviews ALL

Great staff, good food, comfortable room, variety of assets and very well located from the central station on foot (5-10min)

Dear Rafael, thank you very much for your wonderful feedback and for taking the time to share your experience with us ⭐ We are delighted to hear that you enjoyed our team, food, and the comfort of your room 😊 It’s also great to know that our location, just a short walk from the central station, made your stay even more convenient 😊 We truly appreciate your kind words about our facilities and variety of amenities. Your positive review is a wonderful encouragement for our team to continue providing the best possible service and experiences for all our Guests 😊 We look forward to welcoming you back on your next visit and hope to make it an even more enjoyable stay, aiming for a perfect 10/10! Warm regards from Gdańsk ⭐ Aleksandra Guest Experience Manager

Customer review rating 4.5/5

David J. Couples - Confirmed reviews ALL

The hotel is in a decent location in the city. The rooms are a good size, the beds very comfortable and the rooms very clean. Bathroom is compact but very well laid out with an excellent shower. The staff are very good, especially in the bar / restaurant, friendly and professional with a good sense of humour.

Dear David, thank you very much for your wonderful review 🌟 We’re delighted to hear that you enjoyed our hotel, from the comfortable rooms and well-laid-out bathrooms to the superb service provided by our team 😊 It’s especially rewarding to know that our team in the bar and restaurant made a positive impression with their friendliness, professionalism, and good sense of humor 😄 Your kind words motivate us to continue providing the best possible experience for our Guests 😊 We hope to welcome you back soon for another enjoyable and memorable stay! Kind regards 👋 Aleksandra Guest Experience Manager

Customer review rating 3.5/5

Sergey U. Solo - Confirmed reviews ALL

The Internet is very slow.

Dear Sergey, thank you for taking the time to share your feedback. We are glad to hear that overall you enjoyed your stay with us. We are very sorry to hear that the internet speed did not meet your expectations. Please rest assured that we are aware of this issue and are actively working on improvements to provide a faster and more reliable connection for our Guests. We truly appreciate your comments, as they help us enhance our services. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Aleksandra Guest Experience Manager

Other web-users rate our hotel

  • 1,112 reviews 9.6/10 Location
  • 1,215 reviews 7.8/10 Room
  • 1,197 reviews 9.5/10 Service
  • 15 reviews 9/10 WiFi
  • 684 reviews 9/10 Breakfast
  • 340 reviews 8.2/10 Cleanliness
  • 58 reviews 8.7/10 Bar
  • 7 reviews 10/10 Sustainability

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