Hotel for travellers looking for local and authentic experiences
Immerse yourself in unique experience at Mercure Gdansk Old Town. Book room in 4* hotel and enjoy breathtaking views of historic part or historic Gdansk Shipyard. Located just 5-min walk from main train station, hotel offers perfect base to explore cultural richness of Gdansk. Convenient parking lot awaits those arriving by car. Relax on terrace while listening to magical sound of Gdańsk carillons.
Rest or work? Mercure Gdańsk Old Town**** combines tranquility of Old Town and convenient access to station and bus stops. Great place to relax after eventful days. Everything is at your fingertips here. Hotel is just 5-min walk from main train station. Proximity to historical sites, shops and culture makes discovering the city easy and enjoyable. Come by car and benefit from our safe, monitored car park.
Gdańsk owes its existence and over 1000 years to cooperation of people of different nationalities, religions, cultures and professions shaped in spirit of freedom - essence of its history and present.
Welcome to Mercure Gdańsk Stare Miasto, where passion meets professionalism. We are looking forward to spending time together. Director Sylwia Gadomska and our exceptional team are waiting for you.
Sylwia Gadomska, Hotel Management
If you are unable to book your preferred dates, please contact the hotel directly at H3390@accor.com or +48 58 321 00 00. Travelling with a child? Please remember to bring the child's ID. At check-in, you will be asked to show it and confirm your relationship to the child. We are Green Key certified, a mark of our commitment to protecting the environment. Enjoy our eco-friendly solutions throughout your stay!
Hotel extras
Location in heart of Gdansk. Most beautiful views of city skyline.
Easy access from the hotel to airport and to the main business districts.
Unlimited buffet breakfast from 06:00 - to brighten up your morning
Secure, monitored hotel parking is available at an additional cost.
Modern conference facilities, unique design, functionality and style.
Our accommodation(s)
Book this hotel
Page 1 out of 4, Room 1 :
Comfortable standard room with a queen-size bed.
, Room 2 :
Comfortable standard room with 2 single beds.
Room
Comfortable standard room with a queen-size bed.
Photo out of - Comfortable standard room with a queen-size bed.
Air-conditioned room with queen size bed. Free WIFI, a minibar, a safe and tea and coffee facilities with a kettle are provided. The bathroom, mostly with a shower and a hairdryer.
Photo out of - Comfortable standard room with 2 single beds.
Air-conditioned room with two single beds. Free WIFI, a minibar, a safe and tea and coffee facilities with a kettle are provided. The bathroom, mostly with a bathtub and a hairdryer.
Economical, air-con room with a single bed equipped with WIFI, a minibar, a safe and tea and coffee making facilities with a kettle. Bathroom with a shower room. Some rooms are wheelchair accessible.
Comfortable room with 1 double bed, overlooking the Old Town.
Photo out of - Comfortable room with 1 double bed, overlooking the Old Town.
Air-conditioned room on the upper floors with a queen size bed and views of the Old Town. WIFI, a minibar, a safe and tea and coffee facilities with a kettle are available. The bathroom, mostly with a shower and a hairdryer.
Comfortable room with 2 single beds, overlooking the Old Town.
Photo out of - Comfortable room with 2 single beds, overlooking the Old Town.
Air-conditioned room on the upper floors with two single beds and views of the Old Town. WIFI, a minibar, a safe and tea and coffee facilities with a kettle are available. The bathroom, mostly with a bathtub and a hairdryer.
Comfortable standard room with queen size bed and a baby extra bed.
Photo out of - Comfortable standard room with queen size bed and a baby extra bed.
Comfortable, air-con standard room with double bed (160×200 cm) and reclining armchair for child (90×180 cm). Upper floors. Free WIFI, minibar, tea and coffee with kettle, bathroom with shower.
Max. number of persons
3
Area
From
20 m²
/
215 sq ft
Bedding
Queen size bed(s) x1
Single sofa bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Bathroom products
Hair dryer in bathroom
Towel rack
Media And Technology
Complementary elements
Radio
Phone Facilities
Direct dial telephone
Tv Facilities
Satellite/cable colour TV
42'/107 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm in rooms
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Opening windows
Shoe polisher
Soundproof doors
Soundproof room
Electric Facilities
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
20 m²
/
215 sq ft
Bedding
1 x Queen size bed(s) and
1 x Single sofa bed(s)
Photo out of - Comfortable Privilege room with a queen-size bed.
Upper-floor room. WIFI, air con, LCD TV, safe, minibar with welcome drinks. Coffee machine and tea set. Wooden or carpeted floor. Bathroom with shower, bathrobe, and slippers. Late checkout until 3:00 PM.
Comfortable 2-room family apartment with queen-size bed and 2 single beds.
Photo out of - Comfortable 2-room family apartment with queen-size bed and 2 single beds.
Comfortable, two-room family apartment. First room with queen size bed (160×200 cm), second with two single beds (100×200 cm). The apartment has two bathrooms. AirCon, WIFI, tea and coffee and mini-bar.
Max. number of persons
4
Area
From
40 m²
/
430 sq ft
Bedding
Queen size bed(s) x1
Single bed(s) x2
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Kettle
Nespresso machine
Bathroom
Bathroom Facilities
Bathroom products
Hair dryer in bathroom
Mirror
Towel rack
Media And Technology
Complementary elements
Radio
Internet Facilities
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Tv Facilities
Satellite/cable colour TV
50'/127 cm screen
Flat screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm in rooms
Comfort Features
Alarm clock
Blackout Facilities
Opening windows
Shoe polisher
Soundproof doors
Soundproof room
Electric Facilities
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
4 pers. max
40 m²
/
430 sq ft
Bedding
1 x Queen size bed(s) and
2 x Single bed(s)
Apartment with separate living room. Internet, AirCon, 48" TV, safe and telephone, minibar, coffee machine, tea and coffee. Bathroom with shower and bathtub, hairdryer, bathrobe, slippers, upper floors.
Page 1 out of 1, Access & Transport 1 :, Access & Transport 2 :
GDANSK GLOWNY
Railway station
Access:
400 m / 0.25 mi10 min walk / 5 min drive
DWORZEC PKP
Bus stop
Access:
500 m / 0.31 mi5 min walk
Taxi
1.14€5PLN
RAILWAY STATION
Bus stop
Access:
500 m / 0.31 mi5 min walk
TERMINAL PROMOWY
Ferries
Access:
8 km / 4.97 mi15 min drive
POLISH BALTIC SHIPPING COMPANY
Ferries
Access:
8 km / 4.97 mi10 min drive
Taxi
2.28€10PLN
STENA LINE
Ferries
Access:
30 km / 18.64 mi40 min drive
Page out of
ST. BRIDGET'S CHURCH
Historic monument
Access:
200 m / 0.12 mi3 min walk
OLD TOWN HALL
Historic monument
Access:
300 m / 0.19 mi3 min walk
LONG MARKET (DLUGI TARG)
Historic monument
Access:
500 m / 0.31 mi5 min walk / 5 min drive
WYBRZEZE THEATER
Entertainment/theatre district
Access:
500 m / 0.31 mi7 min walk / 5 min drive
FALLEN SHIPYARD WORKERS MONUMENT
Historic monument
Access:
500 m / 0.31 mi5 min walk / 2 min drive
OLD TOWN
Historic monument
Access:
500 m / 0.31 mi5 min walk / 5 min drive
ECS
Tourist attraction
Access:
500 m / 0.31 mi10 min walk / 5 min drive
HOUSE OF TORTURE & PRISON TOWER
Historic monument
Access:
800 m / 0.5 mi5 min walk / 5 min drive
GOLDEN GATE
Historic monument
Access:
1 km / 0.62 mi10 min walk / 5 min drive
MARITIME MUSEUM
Museums
Access:
1 km / 0.62 mi15 min walk / 5 min drive
ST MARY S CHURCH
Historic monument
Access:
1 km / 0.62 mi5 min walk / 6 min drive
NEPTUNE FONTAIN
Historic monument
Access:
1 km / 0.62 mi10 min walk / 5 min drive
GREEN GATE
Historic monument
Access:
1 km / 0.62 mi8 min walk / 5 min drive
CRANE
Historic monument
Access:
1.5 km / 0.93 mi10 min walk / 15 min drive
NATIONAL MUSEUM
Museums
Access:
1.5 km / 0.93 mi20 min walk / 10 min drive
MULTIKINO
Cinema district
Access:
2 km / 1.24 mi5 min drive
BALTIC PHILHARMONY
Opera/symphony/concert hall
Access:
4 km / 2.49 mi10 min drive
MINIATURA THEATER
Entertainment/theatre district
Access:
4.01 km / 2.49 mi5 min drive
STADION ENERGA ARENA
Sports centre
Access:
5 km / 3.11 mi10 min drive
OLOWIANKA
Opera/symphony/concert hall
Access:
5 km / 3.11 mi20 min walk / 10 min drive
ZOO IN OLIWA
Zoo
Access:
8 km / 4.97 mi15 min drive
OLIWA CATHEDRAL
Historic monument
Access:
8 km / 4.97 mi15 min drive
WESTERPLATTE
Historic monument
Access:
8 km / 4.97 mi15 min drive
OLIWIA ICE RINK
Sports centre
Access:
8 km / 4.97 mi15 min drive
PARK OLIWSKI
Botanical gardens
Access:
10 km / 6.21 mi15 min drive
ERGO ARENA
Sports centre
Access:
11 km / 6.84 mi20 min drive
SCENA KAMERALNA
Entertainment/theatre district
Access:
12 km / 7.46 mi15 min drive
SOPOT
Tourist attraction
Access:
15 km / 9.32 mi20 min drive
PROKOM TREFL SOPOT
Sports centre
Access:
15 km / 9.32 mi20 min drive
AQUAPARK SOPOT
Entertainment centre
Access:
20 km / 12.43 mi25 min drive
OCEANARIUM
Aquarium
Access:
23 km / 14.29 mi30 min drive
HEL PENINSULA
Tourist attraction
Access:
50 km / 31.07 mi1 hrs drive
KASHUBIA
Tourist attraction
Access:
50 km / 31.07 mi1 hrs drive
MALBORK
Tourist attraction
Access:
60 km / 37.29 mi1 hrs drive
SHIFTING SANDS DUNES NEAR LEBA
Tourist attraction
Access:
100 km / 62.14 mi1 hrs
39 min drive
Page out of
MOTLAWA
River
Access:
1 km / 0.62 mi10 min walk / 5 min drive
MARINA GDANSK
Marina
Access:
4 km / 2.49 mi20 min walk / 10 min drive
PARK OLIWSKI
Wood/forest
Access:
10 km / 6.21 mi15 min drive
BRZEZNO
Beach area
Access:
10 km / 6.21 mi15 min drive
JELITKOWO BEACH
Beach area
Access:
12 km / 7.46 mi20 min drive
SOPOT
Beach area
Access:
20 km / 12.43 mi20 min drive
Page out of
Madison
Shopping centre/mall
Access:
100 m / 0.06 mi5 min walk
MADISON
Shopping centre/mall
Access:
100 m / 0.06 mi3 min walk
CITY CENTER
Shopping district
Access:
200 m / 0.12 mi1 min walk
CITY FORUM
Shopping centre/mall
Access:
300 m / 0.19 mi5 min walk
CITY FORUM
Shopping district
Access:
500 m / 0.31 mi5 min walk
OLD TOWN
Restaurant and cafe district
Access:
500 m / 0.31 mi5 min walk / 5 min drive
CARREFOUR
Shopping centre/mall
Access:
5 km / 3.11 mi10 min drive
GDANSK WRZESZCZ
Shopping district
Access:
5 km / 3.11 mi10 min drive
AUCHAN
Shopping centre/mall
Access:
10 km / 6.21 mi10 min drive
Hotel services
Check-in from
-
Check out up to
On site
Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
GDANSK LECH WALESA
Additional charge
GDN
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
271 rooms
3 rooms for people with reduced mobility
10 family rooms
16 connecting rooms
271 non-smoking rooms
17 floors
Languages spoken at the hotel
English
Polish
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
Air conditioning
Desk equipment available
Shoe shine machine
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Luggage storage
Luggage storage
Pets
Pets allowed
There is no charge for the stay of an assistance dog for a disabled person
Catering
2 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Room service
Additional charge
Express
Additional charge
Business
12 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Well-being
FITNESS CENTER
On site
MASSAGE ROOM
Additional charge
On site
Massage
Additional charge
Sports and leisure
Gym
On site
On site
Outdoor parking
Private
48 parking spaces
Parking opened 24/7
Parking pricing: 80PLN80PLN Per day
Vehicles
Motorcycle places
Truck parking
Bus parking
Security
Video surveillance in parking
Controled access parking
Parking equipped with lights
Patrolled parking
Accessibility
Accessible parking
CAR PARK FOR COACHES
Additional charge
Ul. Jana Heweliusza 22, 80-890 Gdansk, Poland
GPS:54.356546, 18.651961
Parking information
On site
Outdoor parking
Private
6 parking spaces
Parking pricing: 180PLN180PLN Per day
Security
Parking equipped with lights
Page 1 out of 1, Restaurant 1 :
WINESTONE
, Restaurant 2 :
KUPIECKA
WINESTONE
Photo out of - WINESTONE
Great food and aromatic wine are a passion we share with our guests. In Winestone, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.
Great food and aromatic wine are a passion we share with our guests. In Winestone, you will find local specialties and a varied menu of dishes made from carefully selected ingredients.
KUPIECKA
Photo out of - KUPIECKA
Every day from 06:00 we provide our guests with rich and varied breakfast buffets. It is possible to organize lunches, dinners, banquets for up to 200 people, and even up to 400 people in the entire area.
Every day from 06:00 we provide our guests with rich and varied breakfast buffets. It is possible to organize lunches, dinners, banquets for up to 200 people, and even up to 400 people in the entire area.
WINESTONE
Photo out of - WINESTONE
The bar, located in the lobby, is the hub of the hotel. Modern decor, comfortable chairs and a long bar with seating create a relaxed atmosphere. The Winestone Bar perfectly captures the exceptional character of the Mercure.
The bar, located in the lobby, is the hub of the hotel. Modern decor, comfortable chairs and a long bar with seating create a relaxed atmosphere. The Winestone Bar perfectly captures the exceptional character of the Mercure.
3 breakfasts
Photo out of - Breakfast
Start your day with delicious breakfast buffet, served in restaurant from 6:00. Come and discover wide selection of local delicacies, or, have a continental breakfast that we will bring to your room.
Buffet
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
Kupiecka
Room service
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
Kupiecka
Express
Start your day with delicious breakfast buffet, served in restaurant from 6:00. Come and discover wide selection of local delicacies, or, have a continental breakfast that we will bring to your room.
2 fitness centers
Photo out of - Fitness center
Fancy some exercise? Our equipped gym will satisfy both beginners and advanced fitness lovers. Need a bit of relaxation? We invite you to our massage, which will help you break away from everyday life.
FITNESS CENTER
Fancy some exercise? Our equipped gym will satisfy both beginners and advanced fitness lovers. Need a bit of relaxation? We invite you to our massage, which will help you break away from everyday life.
Location
On site
Fitness equipment
Exercise Bike
Fitness machines
Exercise bikes
TV in the room
Towels available
MASSAGE ROOM
Additional charge
Fancy some exercise? Our equipped gym will satisfy both beginners and advanced fitness lovers. Need a bit of relaxation? We invite you to our massage, which will help you break away from everyday life.
Location
On site
Personal lessons and special care
MassageAdditional charge
Fancy some exercise? Our equipped gym will satisfy both beginners and advanced fitness lovers. Need a bit of relaxation? We invite you to our massage, which will help you break away from everyday life.
NEW WAY OF LIFE BEGINS IN GDANSK Unique words should be spoken in unique places. Organize your dream wedding in picturesque city. Mercure Gdansk Stare Miasto invites you to unique ball in unique setting.
Professional service and exquisite menu will make the bride, groom and guests remember this evening with a smile for a long time. It's time to start dancing!
NEW WAY OF LIFE BEGINS IN GDANSK Unique words should be spoken in unique places. Organize your dream wedding in picturesque city. Mercure Gdansk Stare Miasto invites you to unique ball in unique setting.
I had a pleasant stay in a modern, comfortable room. The breakfast buffet is excellent.
Dear Mr Florian,
thank you very much for your 9/10 rating and for sharing your positive feedback with us 😊 We are delighted to hear that you had a pleasant stay and enjoyed the comfort of your modern room 😊
It is especially wonderful to know that you found our breakfast buffet excellent ☕🍳🥞 We are very pleased that both the room and breakfast contributed to an enjoyable experience 😊
We hope to have the pleasure of welcoming you back to Gdańsk and making your next stay just as comfortable!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 5.0/5
Manjit B.
Friends
-
Confirmed reviews ALL
Great hotel in really good location. Staff are excellent
Dear Manjit,
thank you very much for your fantastic rating and kind feedback ⭐ We are delighted to hear that you enjoyed our convenient location and, most importantly, that our Team made such a positive impression on you 😊
We will be very happy to share your kind words with our colleagues — it is always wonderful for the Team to know that their efforts are appreciated 😊
We hope to have the pleasure of welcoming you back to Gdańsk in the future!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 5.0/5
Nancy F.
Business
-
Confirmed reviews ALL
Very comfortable mattress!
Dear Mrs Nancy,
thank you very much for your wonderful 10/10 rating 🥰 We are delighted to hear that you had an excellent stay with us and, especially, that you found your mattress so comfortable 😊
A good night’s sleep is such an important part of a hotel stay, so it is fantastic to know that you rested well and felt comfortable.
We hope to have the pleasure of welcoming you back to Gdańsk for another relaxing stay!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 5.0/5
Michal B.
Business
-
Confirmed reviews ALL
Please repair the light in the fitness room. Not all the lamps work.
Dear Mr Michal,
thank you very much for your wonderful 10/10 rating and for your kind comments about our convenient location and recently renovated spaces ⭐ We are delighted to know that you enjoyed your stay with us 😊
Thank you as well for bringing the issue with the lighting in the fitness room to our attention. We are sorry for the inconvenience and will make sure that the matter is checked and the faulty lamps are repaired.
We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel soon!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Constantijn U.
Business
-
Confirmed reviews ALL
Short business visit
Dear Mr Constantijn,
thank you very much for your 9/10 rating and for your kind feedback 😊 We are pleased to hear that you had a good stay with us during your business visit 😊
We hope that your next stay in Gdańsk will be just as pleasant, and we would be delighted to welcome you back again!
Kind regards 👋
Aleksandra
Guest Experience Manager
Dear Mrs Nancy,
thank you very much for your wonderful 10/10 rating 🥰 We are delighted to hear that you had an excellent stay with us and, especially, that you found your mattress so comfortable 😊
A good night’s sleep is such an important part of a hotel stay, so it is fantastic to know that you rested well and felt comfortable.
We hope to have the pleasure of welcoming you back to Gdańsk for another relaxing stay!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 5.0/5
Michal B.
Business
-
Confirmed reviews ALL
Please repair the light in the fitness room. Not all the lamps work.
Dear Mr Michal,
thank you very much for your wonderful 10/10 rating and for your kind comments about our convenient location and recently renovated spaces ⭐ We are delighted to know that you enjoyed your stay with us 😊
Thank you as well for bringing the issue with the lighting in the fitness room to our attention. We are sorry for the inconvenience and will make sure that the matter is checked and the faulty lamps are repaired.
We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel soon!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Constantijn U.
Business
-
Confirmed reviews ALL
Short business visit
Dear Mr Constantijn,
thank you very much for your 9/10 rating and for your kind feedback 😊 We are pleased to hear that you had a good stay with us during your business visit 😊
We hope that your next stay in Gdańsk will be just as pleasant, and we would be delighted to welcome you back again!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Harry B.
Solo
-
Confirmed reviews ALL
The hotel staff were friendly, polite and helpful, My room was clean and very comfortable, Hotel close to Train station, Metro and city centre,
Dear Mr Harry,
thank you very much for your wonderful feedback and for such a high rating 😊 We are delighted to hear that you had a perfect stay and that you appreciated the friendliness and helpfulness of our team, as well as the cleanliness and comfort of your room 😊
It is also great to know that our convenient location, close to the train station and city centre, made exploring Gdańsk easy and enjoyable 😊
We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another comfortable stay in the future!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.0/5
Ruth N.
Business
-
Confirmed reviews ALL
Everything was very good, but the hotel decor was very dark everywhere. It would be good to have some more light or options for brighter rooms.
Dear Ruth,
thank you for your kind feedback and for sharing such a thoughtful suggestion. We are pleased to hear that overall you had a very good stay with us.
We also appreciate your comments regarding the darker décor and lighting throughout the hotel. We understand that brighter interiors can make a space feel more welcoming and comfortable, and we will certainly take your suggestion into consideration as we continue to improve our Guest experience.
We hope to have the pleasure of welcoming you back to Gdańsk and making your next stay even more enjoyable.
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 3.5/5
Pille-riin K.
Couples
-
Confirmed reviews ALL
Good breakfast, friendly staff, sink & bathroom sewers slow. Water tap in corridor is big plus. Lot of dust in the room when we arrived. Good location. Thank you for the nice stay!
Dear Mr K.,
thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our breakfast, appreciated the friendliness of our team and found our location convenient. We are also glad that the water dispenser in the corridor was a useful addition during your stay.
At the same time, we sincerely apologize for the dust you found in your room upon arrival. This is certainly not the standard of cleanliness we aim to provide, and we will share your comments with our housekeeping team. We are also sorry about the slow drainage in the sink and bathroom. We will pass this information on to our technical team so that the issue can be checked.
Thank you again for your kind words and for pointing out the areas where we can improve. We hope to have the pleasure of welcoming you back to Gdańsk and providing you with an even more comfortable stay next time.
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 4.0/5
Kwok F. M. Y.
Solo
-
Confirmed reviews ALL
The front desk staff not friendly at all. Breakfast is ok.
Dear Kwok F.,
thank you for sharing your feedback with us. We are pleased to hear that you appreciated our convenient location and found the breakfast satisfactory.
At the same time, we are truly sorry to hear that you did not find our front desk team friendly during your stay. This is certainly not the kind of experience we want our Guests to have. We will share your feedback with the team, as a warm and welcoming attitude is very important to us.
We hope you will give us another opportunity to provide you with a more pleasant experience and a warmer welcome on your next visit.
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 4.0/5
Ossowski A.
Families
-
Confirmed reviews ALL
Overall, I had a pleasant stay. The hotel is well located, the staff at reception and the bar were very friendly, and both the breakfast and restaurant were very good. I also really appreciated the water dispenser on the floor and the good room facilities.
The main downside was the condition of the room, especially the bathroom. Some areas felt a little worn, the sink drained very slowly and the ventilation was not very effective. The desk chair was also rather uncomfortable. Overall, a good hotel, but the rooms would benefit from some refurbishment.
Dear Mr A.,
thank you for taking the time to share such detailed feedback following your stay. We are pleased to hear that you had an overall pleasant experience and appreciated our convenient location, friendly team at reception and in the bar, as well as our breakfast and restaurant.
It is also great to know that you found the water dispenser on the floor useful and appreciated the facilities in your room.
At the same time, we are sorry that the condition of the room, particularly the bathroom, did not fully meet your expectations. We understand your concerns regarding the slowly draining sink and ventilation, and we will share these comments with the relevant team for further attention. We also appreciate your feedback about the desk chair and the general condition of the room.
Your comments are valuable to us, especially when considering areas where we can improve the comfort and experience of our Guests. We hope to have the opportunity to welcome you again and provide you with an even better stay.
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 3.5/5
Aleksander M.
Couples
-
Confirmed reviews ALL
Good location, small room, shower temperature was oscillating cool to hot, towels were small and thin, no body lotion, and hair conditioner
Dear Mr Aleksander,
thank you for taking the time to share your detailed feedback with us. We are pleased to hear that you appreciated our convenient location.
At the same time, we are sorry that several aspects of your stay did not meet your expectations. We sincerely apologize for the inconvenience caused by the fluctuating shower temperature and understand how uncomfortable this can be. We will also share your comments regarding the towels with the relevant team.
Regarding the body lotion and hair conditioner, these amenities are included in our Privilege rooms, while in other room categories they are available upon request at reception. We are sorry if this was not clear during your stay.
We also appreciate your comment about the room size. We understand that comfort and sufficient space are important, and we will keep your feedback in mind.
We hope you will give us another opportunity to provide you with a more comfortable experience. If you were to stay with us again, we would be grateful to know what we could improve to make your next visit closer to a perfect stay.
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Stuart W.
Solo
-
Confirmed reviews ALL
A 15 minute walk from the old town, excellent food and drink, extremely friendly staff who were willing to help at any time.
Dear Mr Stuart,
thank you very much for your lovely feedback 😊 We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location, with the Old Town just a pleasant 15-minute walk away 😊
It is especially wonderful to know that you enjoyed our food and drinks and, above all, experienced our team as extremely friendly and helpful 😊 Knowing that our Guests can rely on us whenever they need assistance is very important to us, so your kind words mean a lot!
We hope to have the pleasure of welcoming you back to Gdańsk for another comfortable and enjoyable stay 😊
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Myroslava A.
Solo
-
Confirmed reviews ALL
I like this hotel - it is very conveniently located close to all attraction and transportation. A bit overcrowded, but sleeping was good. Unfortunately it is no more this extra friendly hotel I started to stay some years ago - some changes in management are visible, but I still prefer to stay here during my trips to Gdansk.
Dear Mrs Myroslava,
thank you very much for taking the time to share such honest and thoughtful feedback with us 😊 It means a great deal to know that you have been choosing our hotel for your trips to Gdańsk over the years and that, despite some changes, you still prefer to stay with us 😊
We are pleased to hear that you continue to appreciate our convenient location, with easy access to the city's attractions and public transport, and that you were able to enjoy a good night's sleep during your stay.
At the same time, we are sorry to hear that you feel the hotel has lost some of the extra-friendly atmosphere you remember from your earlier visits. We truly value this kind of feedback, especially from a returning Guest who has experienced our hotel over a longer period of time. We will certainly share your comments with our team, as maintaining a warm, welcoming and genuinely Guest-focused atmosphere remains very important to us.
We also understand that the hotel can feel busier at certain times, and we appreciate your understanding despite the higher occupancy during your stay.
Thank you again for your continued trust and for choosing to return to us. We sincerely hope that your next visit will once again remind you of the friendly atmosphere that originally made you choose our hotel.
Kind regards from Gdańsk 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.0/5
Yousef H.
Couples
-
Confirmed reviews ALL
Fair stay
Dear Mr Yousef,
thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated our good location and that your stay was overall satisfactory.
At the same time, we would love to know what we could have done better to make your experience more enjoyable. Any additional feedback or suggestions would be greatly appreciated and would help us make sure your next stay is even better.
We hope to have the pleasure of welcoming you back to Gdańsk and providing you with an experience that fully meets your expectations 😊
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Oddbjoern S.
Solo
-
Confirmed reviews ALL
Excellent and friendly check-in. My room was clean, albeit with a feeling of the 80s, green and brown. The bed was great, slept well. Only wish would be two indiviual duvets, rather than a large double duvet. Loved the fact that I could open the windows.
Great breakfast, with a good selection of food, and a lot of seating.
Dear Mr Oddbjoern,
thank you very much for taking the time to share such detailed feedback with us 😊 We are delighted to hear that you enjoyed our convenient location, had a smooth and friendly check-in experience, and most importantly, slept well in our comfortable bed 😊
We are also very pleased that you enjoyed our breakfast ☕🍳🥞 and appreciated the wide selection of food and the spacious seating area. It is wonderful to know that you also enjoyed being able to open the windows and make the room comfortable for yourself.
Thank you for your comment regarding the duvet. We would be happy to arrange two individual duvets instead of one large double duvet — we simply ask our Guests to let us know their preference, either before arrival or during their stay, and we will do our best to accommodate the request 😊
We also appreciate your honest observation regarding the room's décor. While some elements may have a slightly nostalgic feel, we are glad that this did not prevent you from enjoying a comfortable stay.
We hope to have the pleasure of welcoming you back to Gdańsk in the future and providing you with another great night's sleep!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Leonie M.
Solo
-
Confirmed reviews ALL
The hotel was well located with easy access to the many experiences on offer
Dear Mrs Leonie,
thank you very much for your kind feedback 😊 We are delighted to hear that you appreciated our convenient location and the easy access it provided to the many attractions and experiences Gdańsk has to offer 😊
It is wonderful to know that our location helped you make the most of your time in the city. We truly appreciate your positive words and hope to have the pleasure of welcoming you back to Gdańsk for another enjoyable stay.
We look forward to seeing you again!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 4.5/5
Jelena M.
Friends
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Confirmed reviews ALL
The hotel is very convenient, well located, and offers excellent breakfast. It's well worth the price. It's within walking distance of the main attractions. There's a bar and you can order lunch boxes if you have an early flight. The rooms are large and comfortable.
Dear Mrs Jelena,
thank you very much for your kind review and for your high rating 😊 We are delighted to hear that you enjoyed your comfortable stay and appreciated our convenient location, spacious rooms and excellent breakfast ☕🍳🥞
It is wonderful to know that the proximity to the main attractions made it easy for you to explore Gdańsk on foot. We are also glad that you found our bar and lunch box option useful, especially when travelling early – we always try to make our Guests’ stays as convenient as possible.
We truly appreciate your kind words about the value we offer and hope to have the pleasure of welcoming you back for another comfortable stay in Gdańsk!
Kind regards 👋
Aleksandra
Guest Experience Manager
Customer review rating 3.5/5
Mette T. S.
Couples
-
Confirmed reviews ALL
Well located and nice view from the room
Dear Mrs Mette,
thank you for rating left and for sharing your feedback with us. We are pleased to hear that you appreciated our convenient location and enjoyed the view from your room.
We are always happy to know that our Guests can make the most of their time in Gdańsk thanks to our location. At the same time, we would be grateful to learn if there was anything in particular we could improve to make your next stay even more comfortable and enjoyable.
We hope to have the pleasure of welcoming you back to our hotel in the future!
Kind regards,
Aleksandra
Guest Experience Manager
Customer review rating 5.0/5
Wilmer Y. R. N.
Business
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Confirmed reviews ALL
The hotel offers excellent services, delicious food options, and the rooms and facilities are clean and well maintained. Overall, a comfortable and enjoyable experience.
Dear Wilmer Y.
Thank you very much for your excellent review and for the perfect score of 100/100! It is especially rewarding to receive such a wonderful rating from a loyal guest of the Accor Hotels. Your continued trust and loyalty mean a great deal to our entire team.
We are delighted that you appreciated the service provided by our staff, the delicious food options, as well as the cleanliness and condition of our rooms and facilities. It is wonderful to know that your stay was comfortable and enjoyable.
We truly appreciate your continued confidence in Mercure Gdańsk Stare Miasto and look forward to welcoming you back again soon!
Daniel Pietrzak
Rooms Division Manager
Customer review rating 5.0/5
Tommy S.
Solo
-
Confirmed reviews ALL
I have stayed at the hotels many times before and have been very satisfied. This time the service quality was top, room and the breakfast just as I expected. Many thanks, will return
Dear Tommy,
Thank you very much for your wonderful review and for the perfect score of 100/100! It means a great deal to us to hear that, after staying with us many times before, you continue to be so satisfied with Mercure Gdańsk Stare Miasto.
We are especially pleased that the service quality, room and breakfast once again met your expectations. Your continued trust and loyalty are the greatest compliment for our entire team, and we truly appreciate your kind words.
We are already looking forward to welcoming you back to Gdańsk. It will be our pleasure to make your next stay just as enjoyable!
Daniel Pietrzak
Rooms Division Manager
Customer review rating 5.0/5
Kaido N.
Families
-
Confirmed reviews ALL
well located, very comfortable stay, friendly personal, very good breakfast
Dear Kaido,
Thank you very much for your wonderful review and for the perfect score of 100/100! We are delighted that you enjoyed the convenient location, comfortable stay and friendly service at Mercure Gdańsk Stare Miasto.
We are especially pleased that you enjoyed our breakfast.
We hope to welcome you back to Gdańsk soon for another excellent stay!
Daniel Pietrzak
Rooms Division Manager
Customer review rating 4.5/5
John C.
Couples
-
Confirmed reviews ALL
Very plesant hotel with good vieu of the old town
Dear John,
Thank you very much for your review and for the excellent rating of 90/100. It is especially pleasing to receive such positive feedback from a loyal guest of Accor Hotels. Your continued trust means a great deal to our entire team.
We are delighted that you enjoyed the pleasant atmosphere of Mercure Gdańsk Stare Miasto, our convenient location within walking distance of the Old Town and railway station, as well as the view over the historic part of Gdańsk.
We hope to welcome you back once again and that during your next stay we will be able to make your experience even better and deserve a full 10/10!
Daniel Pietrzak
Rooms Division Manager
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Frequently asked questions
The Mercure Gdansk Stare Miasto is located at Ul. Jana Heweliusza 22, 80-890 Gdansk, Poland, in the heart of the city. We are just a 5-minute walk (400 m) from the main train station and 500 m from the bus stop. Our hotel is perfectly situated near the Old Town, historic Gdansk Shipyard, and Madison shopping mall, with secure monitored parking available for an additional fee.
Mercure Gdansk Stare Miasto offers a variety of accommodations including:
Comfortable standard room with a queen-size bed or 2 single beds
Standard Room with a single bed
Comfortable room with 1 double bed or 2 single beds, overlooking the Old Town
Comfortable Privilege room with a queen-size bed
Comfortable 2-room family apartment and Suites
At Mercure Gdansk Stare Miasto, we offer a range of services to enhance your stay:
Free Wi-Fi and air conditioning
Secure monitored parking and shuttle service for an additional fee
Unlimited buffet breakfast and 24/7 room service
Fitness center, Winestone restaurant, and Winestone Bar
12 meeting rooms and wedding facilities
Pets welcome for an additional charge
Mercure Gdansk Stare Miasto features the Winestone restaurant, serving international cuisine and local specialties, and the Kupiecka restaurant, which hosts our daily breakfast buffet from 06:00. Guests can also enjoy the Winestone Bar in the lobby for drinks and snacks. We provide room service, children's menus, and vegetarian or gluten-free options.
At Mercure Gdansk Stare Miasto, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Mercure Gdansk Stare Miasto regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Mercure Gdansk Stare Miasto using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Mercure Gdansk Stare Miasto. Regarding potential fees, please contact the hotel for information regarding the additional charge.
Mercure Gdansk Stare Miasto features 12 modern meeting rooms and a business center equipped with support staff. Our largest room has a surface of 260 m² and can accommodate up to 250 seats. High-speed Wi-Fi and professional facilities are available to ensure a successful event.
Mercure Gdansk Stare Miasto invites you to organize your dream wedding or unique ball in our picturesque setting. We offer professional service and an exquisite menu, with a maximum capacity for banquets of up to 200 people.
The Mercure Gdansk Stare Miasto is a wheelchair accessible hotel featuring three rooms specifically designed for people with reduced mobility. Our facilities include:
Elevator to all floors
Accessible bathrooms and parking
Wheelchair accessible business center and restaurant service
Yes, Mercure Gdansk Stare Miasto allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The Mercure Gdansk Stare Miasto is ideally located within walking distance of several historic landmarks:
St. Bridget's Church - 3 min walk
Old Town Hall - 3 min walk
Long Market (Dlugi Targ) - 5 min walk
Old Town - 5 min walk
Fallen Shipyard Workers Monument - 5 min walk
The Mercure Gdansk Stare Miasto offers a terrace where you can relax while listening to the magical sound of Gdansk carillons. While we provide beautiful views of the city skyline and historic shipyard from our upper floors, we do not have a public rooftop skybar.
Mercure Gdansk Stare Miasto supports business travelers with high-speed Wi-Fi, 12 meeting rooms, and a self-service business center. Our rooms feature dedicated working areas with business desks, and we offer an unlimited buffet breakfast starting at 06:00 to brighten your morning.
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