Mercure Gdansk Stare Miasto 4 stars

Very helpful and friendly service, always welcoming. Found the hotel very relaxing & peaceful. Would definatley stay here again if I return to Gdansk.

Very centrally located, friendly staff, smallish room, breathtaking view, beautiful city. Who wants more? A better shower... but I think it is not possible. The shower is included in the bathtub, which is way too high. A young person may have some difficulties, let alone a "mature" guest who has to climb over the tub. The shower is literally too short for an adult. Then you have to climb back from the tub and its quite dangerous. This was tge really negative aspect of my stay.

Despite the restrictions imposed by the Covid-19 pandemic, I fully enjoyed my stay at the Mercure. The hotel's methods of ensuring social distancing, provision of hand sanitizers and so on meant that guests received the best possible service within the current national guidelines. In my view the arrangements at the Mercure, gave guests a better than I had recently at another internationally known hotel chain.

good location hotel, good services and nice staff to help guest

Truly fantastic stay with my family. Great location, super friendly staff, clean & safe hotel. Food delicious - breakfast super tasty & well organized. Big thanx & respect to Mr Adam hotel Sommelier for opening a bottle by sabrage style. It was amazing show ! Thank you I`ll be back :-)

Lovely hotel, with all the right measures in place for COVID-19 and a 2 minute walk to the centre of Gdansk. The room was clean, comfy and modern. Great convenient parking, either on street - really cheap - or in the hotel's parking lot. Would definitely recommend

Had a really good stay. Fantastic service from the staff and felt safe given the current global pandemic.

The air conditioning system very outdated but apart from that - very pleasant experience. Stuff from room cleaners to managers is very polite, nice and professional. We felt very looked after. Thank you very much.

I've been to this hotel many times. At the old town but easy to get to by car or train, close to the old harbour, restaurants, etc. Parking around the corner. Very convenient. However, the interior of the rooms is getting somewhat old. Furniture takes a lot of space, which makes it difficult to properly clean the room. Airco made a regular ticking noise, which was not pleasant during the night. The bed was good. Employees were very helpful and kind. I will go there next time, but I think it's time for a refurbishment.

Centrally located, very service-mindes staff, good hygiene guidelines

The Hotel is great, clean and has great location. Unfortunately the hotel was full with Covidiots, I mean idiot guests who don't wear masks at these times and seems not to believe that corona exists, especially in lift, hotel lobby and especially in breakfast area, and the hotel didn't do anything about that, It was really stressful seeing and trying to avoid these idiots (Guests) in hotel, especially with family and kids :-( we would really like to visit the hotel again, but not in corona times again for sure.

Very unpleasant staff. Terrible breakfast. No COVID protection rules. Rooms small. Poor view. There is no room Service or towel change.

We've stayed at the hotel before and found the location close to the old town and also the railway station very convenient. Staff were very helpful, especially at breakfast. You get great views of Gdańsk from the upper floors.

All good

A lot people walking around whiteout face covering. Hotel guests not using face masks even in the lifts where standing next to you. Hotel crew not bothered to asking guests to cover the face. In our room 7 floor the shower head was broken and water was leaking everywhere. We’ve been few times in this hotel and always very happy but this stay was like not in the same place. I think that with hotels amount and competition in Gdansk hotel management should working a little bit harder.