Mercure Gdansk Stare Miasto 4 stars

Two nights stay Bed is toooo much soft. You literally have to dig yourself out of the bed. Not that comfortable. Breakfast Day one: we were both waiting for the knock on the door to colect the warm breakfast and nothing. When we call to reception, we learned that the food has been left outside in the floor and all was already cold. After bringing new hot coffees we proceeded and started realizing that we didn’t received what we ordered. Also the Hard Boiled Egg was completely raw... we left for the day and explain our disappointment at reception including with a picture from the raw egg. Breakfast day 2 - someone did knock the door and we had the warm breakfast. Again few things were missing and few others items were extra... and Again completely RAW EGG. I would also recommend to improve the quality of the bread All Mercure team was very nice and gentle (thanks)

General good service. Breakfast was not according to specification. Orange and apple juice of very low quality. Not good. Probaly added water. Dinner at hotel could be better.

As the title says, we are now in a new situation with the Wuhan virus pandemic. The hotel staff are doing their best to make our stay as if there no pandemic in a way the meets the regulations. I felt good and safe all the time I was there.

Glad all the safety measures were taken care of. Thank you!

Having stayed in this hotel several times earlier, I know what to expect. The hotel has comfortable rooms with view, snd the bathrooms are spacious enough. The breakfast buffet is good, and the covid situation was handled well by the hotel. Guests are not serving themselves, but point out to the waitress from behind a symbolic barrier which food items they wish. This works fine, and distance between tables is good enogh for the guests to remove the mask once seated. The lobby bar is good, and also serve some food. During these challenging covid times with very few travellers, all hotels must cut costs. In this hotel it does not really make impact on the guests.

Excellent welcome, my special request met and staff extremely good

Very good front desk, specially night shift. At the restaurant and bar i felt like at home, lady was extremely nice. Also at the breakfast stuff was so nice. Breakfast in general was really good in pandemic times. Everywhere there are disinfection liquids so i felt safe there. I can recommend this hotel to everyone for short and long stay. Beside stuff location is great, so close to main attractions of Gdansk.

Very friendly and service-minded staff at the breakfast and at the reception.

t is Corona time, so all was very quite, but the hotel is great.

Very satisfied with my stay.

From ordering the room to check out very happy with the staff. When problem with the aircon and power sockets occured, it was fixed asap. Breakfast good, even with the special arrangements with the pandemic!

Superb accommodation with extremely pleasant and helpful reception staff.

Rooms with leaking showers, breakfast is a mistake - cheapest ingridients - ham,old bread, lactosfree only milk, no lactosefree yogurt, no lactosefree chees. No roomservice during my 3 night at hotel. It was suprise for me after seeing previous reviews.

The high-rise hotel building is 40 years old but renovated to modern Mercure standards. The reception staff was friendly and knowledgeable. Our privilege room was spacious and had good views of the city. All the amenities worked well except for the coffee maker which did not work at all. The buffet breakfast was good and we could order additional items, such as eggs any style, which were not in the buffet spread. We also enjoyed complimentary welcome drinks in the lobby restaurant bar.

This pleasant hotel has a welcoming feel. It is close to the station and opposite a modern shopping centre. The short walk into the Old Town is easy. The breakfast at the hotel was diverse with excellent service from staff. Gluten free bread was available for me. The restaurant was fine and I enjoyed the Polish red wine. The only draw back was the shower over a deep bath.