Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.7/5 2,428 reviews

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Ul. Jana Heweliusza 22, 80-890 GDANSK, Poland

Description

Hotel extras

  • Location in heart of Gdansk. Most beautiful views of city skyline.

  • Easy access from the hotel to airport and to the main business districts.

  • Modern meeting facilities, unique interior design, functionality and style.

  • Secure, monitored hotel parking is available at an additional cost.

  • Sunny terrace with view of landmarks of Gdańsk. Relax and enjoy history.

Our accommodation(s)

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Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,428 reviews

TripAdvisor Rating  4.0/5  1,674 reviews

Certificate of excellence 2023

Comfortable and enjoyable

Customer review rating 4.5/5

Carol Friends - Confirmed reviews ALL

Great base, good amenities, pleasant stay.

Great experience - Really great hotel - Exclusive design - Great location - Attractive rates

TripAdvisor rating 5.0/5

A_Traveller122 TripAdvisor review

I stayed for one night at the Hotel Mercure Stare Miasto in Gdańsk, Poland and had a very good time. The hotel is located right in the Stare Miasto - Old Town - in the city centre in one of the highest buildings in that part of town with I believe a total 20 floors, offering great views of the beautiful port city of Gdańsk in the Trojamiasto (Tri-City Gdańsk-Sopot-Gdynia) in the Województwo Pomorskie - the Pomeranian Voivodeship (province) of Poland. You are right next to across the street from the Gdańsk Główny - Central Train Station with a convenient tunnel access under the very busy road, it will take around 5-6 minutes or so to go from the hotel main entrance to the train station. You also have a modern medium sized mall, Galeria Handlowa Madison, with many different shops, a whole food court and "Netto" supermarket in the bottom floor. There is also a "Aldi" supermarket also just around the corner, ca. 250 metres from the hotel main entrance, also a Starbucks café, ca. 200 metres, and within 500 metres you have a total of three different Żabka convenience stores nearby the hotel. I was given the proper Accor ALL Priority Welcome check in and was recognised as an Accor ALL Gold member and was given a complimentary early check in and an upgrade to a double room, also my member profile preferences and special requests were honoured and I was assigned a room on the highest floor with hotel rooms on it on the 17th floor which offered amazing panorama view. The room was very stylish and modern, just as the whole hotel over all also was. It is very noticeable how much thought there is behind every little detail and that there has been a lot of effort put in to provide both that stylish, modern and futuristic look, combined with cool design and art details, each one incorporating a part of and honouring the city of Gdańsk. The room on the 17th floor was very spacious with a huge and comfortable king bed, one stylish, purple-coloured comfortable mini-sofa and a mint-green chair with a stylish marble sofa table in between. There was a huge panorama window that had a huge and robust marble windowsill where there also was a pillow, so you could sit there and get amazed by the great and far view while enjoying the fantastic view. In the corner of the huge panorama window is also a kettle with complimentary coffee and tea sachets. The rooms floor was half tile and half fresh, modern and stylish tricolour wall to wall carpet that felt good to your feet to walk and it matched very well with the wall colours as well as the colours of the other interior, furniture and other decorations. There is a very cool print on the non-see-through inside window to the bathroom with print of an old Gdańsk characteristic jugend facade building, which was very chic and stylish. In room there is a huge almost over size working desk with glass surface and a wood working chair, plenty of stationary including different sized envelopes in the room available. A huge, very modern wall mounted "Phillips" brand flat screen TV on the wall above the working desk with many TV-channels, including premium Canal+ movie and sports channels. Unfortunately, no connectivity with TV for casting via Chromecast, Miracast, AirPlay, etc. Overall very clean and fresh room. Huge wardrobe with huge mirror cover all over the wardrobe door. Full laptop size mounted safety box in room. No mini bar in room but a fully functional but empty mini-fridge. Huge and spacious bathroom, also very clean and fresh. Modern design with wooden panel walls and clincher tile floors with a huge mirror covering the entire part in between in the front above the cool rounded sink resting on the same type of glass surface as the working desk had. Furthermore "Elemental Herbology" brand neroli and bergamot scented toiletries in wall mounted bottles, liquid soap, body wash and shampoo. In conclusion, I was very impressed and amazed by the Hotel Mercure Gdańsk Stare Miasto. It's definitely among the finest Mercure hotels that I have ever stayed at in Poland. The interior is seemingly brand new, very modern, stylish and chic. Really awesome and cool design everywhere, not just in the rooms, but all over the public spaces where it's very noticeable how much thought and hard work there is down to each of the very details with great material, colours and pictures, prints on walls as well as floors incorporating and giving homage to city of Gdańsk. It's really a piece of work that feels very exclusive makes this hotel very unique. This hotel is up to and goes even above quite a bit the high quality Mercure standard and really met and exceeded my expectations by far. I was very much impressed by this hotel and would definitely stay again and would definitely recommend. Great value for money, attractive rates. There are many fine Accor properties in Trojamiasto and Gdańsk, but this might be among the finest.

Room cold, heating faulty.

Customer review rating 2.5/5

John Solo - Confirmed reviews ALL

First two nights were horrible, the room heating was not working. Third day after reporting twice I was offered another identical room. This room refrigerator did not work and was not repaired. Room service was excellent, hotel is well located with easy access to trains and busses. Convenient location on edge of old town. Solidarity and WW2 Museums easily accessible.

Dear Mr John, thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered during your stay. Your comfort is very important to us, and we deeply apologize for the inconvenience caused by the heating system and refrigerator not functioning as expected. We’re glad to know that you appreciated the location, ease of access to local attractions, and our room service – thank you for highlighting that! Your feedback will be shared with our team to ensure that we address these matters promptly and prevent similar situations in the future. We hope to have the opportunity to welcome you back and provide a better experience next time. Kind regards, Aleksandra Guest Experience Manager

Well located, clean and friendly staff.

Customer review rating 5.0/5

Anne D. Couples - Confirmed reviews ALL

Have no complaints, was only there for three nights and was out alot, hotel was clean, staff were very friendly and helpful. Would recommend.

Excellent service and accommodation

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The staff were excellent and helpful both during the booking and during the stay. My thanks to Michał Kleczewski for his help when answering my questions. My family were very impressed with the food and service a really great stay – looking forward to a return visit

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.