Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.5/5 6,710 reviews

ALLSAFE approved hotel

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Mercure Gdansk Stare Miasto
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+ 24 Services

Hotel extras

  • Located close to the historic area of Gdansk, with beautiful views of the city.

  • Convenient, direct transport from the hotel to the airport and the city's business districts.

  • Functional meeting facilities with unique interior design.

  • Monitored hotel parking

  • Sunny, outdoor 250 m2 terrace with views of the historic sights of Gdansk

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 gdansk
poland

Fax: (+48)58/3210011

Check-in from 15h00

Check out up to 12h00

  • AUTOBUS, TRAMWAJ:  210 Dworzec Glowny PKP

  • By plane

    GDANSK LECH WALESA At 15km / 9.32 miles - Shuttle paying

  • By boat

    POLISH BALTIC SHIPPING COMPANY At 8km / 4.97 miles

  • By boat

    STENA LINE At 30km / 18.64 miles

  • By boat

    TERMINAL PROMOWY At 8km / 4.97 miles

  • By train

    GDANSK GLOWNY At 0.4km / 0.25 miles

GPS:54.356546, 18.651961

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Choose from a Standard Room with the best view of the city or a Privilege Room, which offers a wide range of additional services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 240

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Gdansk Stare Miasto

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,710 reviews

TripAdvisor Rating 4.0/5

1,619 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfortable Stay

Customer review rating 5.0/5

Rlb Business - 13/01/2022 Confirmed reviews ALL

Excellent hotel, good location, comfortable with very polite service.

Dear Mr Rup, thank you so much for all your kind words :) We are truly happy you've enjoyed your stay and hope we will have a chance to host you again really soon! Kind regards from Gdańsk! Aleksandra Guest Experience Manager

Someone else got this instead of me

Customer review rating 0.5/5

Alexandre P. Solo - 08/01/2022 Confirmed reviews ALL

This reservation was made by someone else faking being me. A hacker used my account and made this reservation and it’s bizarre that this person was able to make this reservation and stayed there using my name without any ID to confirm their authenticity. Talking about security and accountability, it’s all but that.

Nice hotel in the city center!

Customer review rating 4.0/5

Jorge P. L. Solo - 14/12/2021 Confirmed reviews ALL

The stay at the hotel was very pleasant, the hotel is large and very well located in the city center. Nice and helpful reception staff. The room is very comfortable. As a negative aspect I must point out that in the 3 days that I was staying in room 904, the cleaning staff never passed by, not even to clean the bathroom or change the towels. I also booked a taxi at the hotel to take me to the airport, supposedly they told me at the reception that the cost was 70 zloty, when I got to the airport the driver told me that it was 90 zloty, which I had to access and pay . So I advise you that when you order a taxi, you agree on the price with the driver before getting into it. Jorge L. (Copenhagen )

Dear Mr Penton L., Thank you for taking the time to tell us about your experience at Mercure Gdansk Old Town hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. At the same time I would like to mention, that due to current situation room cleaning is available on request. I am deeply sorry, you should be informed about it upon your arrival - please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Aleksandra Guest Experience Manager

Location, location, location!

Customer review rating 4.5/5

Matti Couples - 08/12/2021 Confirmed reviews ALL

The hotel is situated in the heart of Gdansk which is very important for us, it might not be the cheapest choice but it really doesn´t matter when you are on vacation. We like the views over the old town for example - this was our 6th stay in this hotel. The breakfast is nice, staff is friendly....

Good stay

Customer review rating 4.5/5

Anonymous Business - 03/12/2021 Confirmed reviews ALL

nice hotel, good food, clean and NO noise

Good quality for value

Customer review rating 3.5/5

Patrick Business - 27/11/2021 Confirmed reviews ALL

Good room for price, good location and great breakfast

Beautiful decor and comfortable room

Customer review rating 5.0/5

Sophie Couples - 23/11/2021 Confirmed reviews ALL

Great location. Good value. Nice and quiet hotel with beautiful decor. Friendly staff and good service. Views from the room were great.

Good location

Customer review rating 4.0/5

David G. Solo - 20/11/2021 Confirmed reviews ALL

Very straightforward check in.

Very convenient and comfortable location close to Gdansk city centre

Customer review rating 4.5/5

Alain W. Business - 17/11/2021 Confirmed reviews ALL

It was my third stay at the Gdansk Mercure. I like it because of its location, close to the main railway station and to the centre. It is comfortable, there is good catering service and the staff are helpful. I like the view from the upper stores over the shipyards - I just miss a bar or restaurant at the top floor so as to enjoy also the view to the old city centre.

Dear Mr w., We very much appreciate all your comments regarding your stay at the Mercure Gdansk Old Town hotel. It is always a pleasure to receive positive feedback from our Guest. I will share your comments with our team, I am more than sure that will bring smile on our employees faces :) :) :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards from Gdańsk, Aleksandra Guest Experience Manager

Good location

Customer review rating 5.0/5

Philip H. Couples - 16/11/2021 Confirmed reviews ALL

Couples weekend. Hotel very clean and well presented and enjoyable stay

Dear Mr H., Thank you for the great review of our hotel! We are truly happy you enjoyed your stay and hope to see you again very soon :) Kind regards from Gdańsk! Aleksandra Guest Experience Manager

Great views, good location

Customer review rating 5.0/5

Kevin Couples - 15/11/2021 Confirmed reviews ALL

This was our third time staying at the hotel. As before, the staff were great. We especially enjoyed that the breakfast buffet was back to normal, with a good selection of local food as well as all the usual breakfast items. I was especially impressed when I got to the room and was greeted by a "happy birthday" banner, balloons and a plate with delicious cheesecake and macarons. This time we had a room on the 16th floor, so (autumn fog permitting) we had an excellent view towards the shipyards and the coast. Rooms on the other side have views of the old town, which is interesting in a different way.

Very convenient hotel close to Gdansk city centre

TripAdvisor rating 4.0/5

Sightseer300525 Business - 14/11/2021 TripAdvisor review

This was my third stay at Mercure Gdansk Stare Miasto, very conveniently located within walking distance of both the main railway station and the historic city centre. The hotel is situated in a quite and secure area, with a shopping mall and shops in the immediate vicinity. The hotel provides all modern services, its rooms offer great views over either the shipyards or the old town. The buffet breakfast is plentiful and excellent, and the hotel also offers restaurant service. Staff is friendly and helpful.

good stay

Customer review rating 5.0/5

Budgie Business - 13/11/2021 Confirmed reviews ALL

Nice hotel, excellent convenient location, elegant reception, friendly and very helpful staff, comfortable and well-equipped room, spectacular view. I had doubts about the breakfast price but it was really good and worth the money.

Good stay in a well located hotel

Customer review rating 4.5/5

Gaetano Business - 13/11/2021 Confirmed reviews ALL

Very efficient and polite service at the reception, and at the restaurant. I enjoy the free bicycles available in the lobby, as well.

Well located close to location that I shall visit

Customer review rating 4.5/5

Kjartan S. Business - 10/11/2021 Confirmed reviews ALL

Positive

wwll located

Customer review rating 2.0/5

Stein O. K. Business - 08/11/2021 Confirmed reviews ALL

Bad service, bathrooms had technical deficiencies

Excellent hotel, great location

TripAdvisor rating 5.0/5

Stephen D 22/10/2021 TripAdvisor review

Very clean. All staff very polite and helpful. Standard rooms are excellent value for money. Breakfast very good, eggs any way you like. Location great for the old town, bus routes and train station. Would not hesitate to go back.

Nice hotel, good location.

TripAdvisor rating 4.0/5

Mattijs123 Couples - 19/10/2021 TripAdvisor review

Friendly staff, and nice but a bit dated rooms. The view we had on the 7th floor was outstanding. The bar is a nice place to relax after a day of walking. Breakfast was ok. To much heavy food and not really my taste...bread was good but missed some more fresh options.

It's not a 4 star hotel - currently(COVID) don't take it

TripAdvisor rating 2.0/5

mjbusinesss Business - 20/06/2020 TripAdvisor review

Rooms with leaking showers, breakfast is a mistake - cheapest ingridients - ham,old bread, lactosfree only milk, no lactosefree yogurt, no lactosefree chees. No roomservice during my 3 night at hotel. It was suprise for me after seeing previous reviews.

Comfortable hotel close to the Old Town

TripAdvisor rating 4.0/5

spaceteddy Couples - 09/12/2019 TripAdvisor review

The high-rise hotel building is 40 years old but renovated to modern Mercure standards. The reception staff was friendly and knowledgeable. Our privilege room was spacious and had good views of the city. All the amenities worked well except for the coffee maker which did not work at all. The buffet breakfast was good and we could order additional items, such as eggs any style, which were not in the buffet spread. We also enjoyed complimentary welcome drinks in the lobby restaurant bar.

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