Mercure Gdansk Stare Miasto 4 stars

Customer review rating (ALL Rating) 4.6/5 2,516 reviews

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Description

Hotel extras

  • Location in heart of Gdansk. Most beautiful views of city skyline.

  • Easy access from the hotel to airport and to the main business districts.

  • Unlimited buffet breakfast from 06:00 - to brighten up your morning

  • Secure, monitored hotel parking is available at an additional cost.

  • Modern conference facilities, unique design, functionality and style.

Our accommodation(s)

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Hotel location

Mercure Gdansk Stare Miasto

Ul. Jana Heweliusza 22
80-890 GDANSK
Poland

GPS:54.356546, 18.651961

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,516 reviews

TripAdvisor Rating  4.2/5  1,694 reviews

Customer review rating 5.0/5

Eric S. Families - Confirmed reviews ALL

Cooperative hotel staff, very clean rooms, great location.

Dear Mr Eric, thank you very much for your perfect rating and kind words ⭐ We are delighted to hear that you enjoyed our cooperative staff, clean rooms, and convenient location 😊 It was a pleasure to host you, and we look forward to welcoming you back in the future! Warm regards from Gdańsk 👋 Aleksandra Guest Experience Manager

Customer review rating 1.5/5

Rasmus S. Families - Confirmed reviews ALL

The service at this hotel is nonexistent and the cleaning was nonexistent, we did not have soap, toilet paper and the toilet was always blocked. And the room was full of dust. The bartender was a mix service, a lot of drinks are sold out and the do not know how to serve a wine.

Customer review rating 2.5/5

Marek G. Families - Confirmed reviews ALL

Booked 2 rooms for 2 nights. On the first night air condition in one room broke and started making terrible alarm-like sound, so they moved us with 1.5 yo toddler to another room at midnight - night wasted anyway though hotel agreed to return money for that night and offered free breakfast, so overall fair approach from them. Rooms clean, breakfast quite good. Other than that you have to do lot of things by yourself: chase for missing amenities, i.e. capsule coffee machine in the room, get yourself water from the only dispenser on the floor next to lifts, repeatedly ask for toddler chair in the breakfast area and clarify parking fees ahead (80pln/night) because they won’t tell you at check-in. Overall not a highlight of our Gdańsk visit, though kudos to Mr. Wiktor from reception who tried his best to navigate through this mess and helped us salvage the stay.

Customer review rating 5.0/5

Greg F. Couples - Confirmed reviews ALL

Special thanks to Kristina and Krysz (I hope I spelled their names correctly😊) at the hotel bar who were both exceptionally attentive and made our stay even more enjoyable.

Customer review rating 5.0/5

Dalma S. Couples - Confirmed reviews ALL

Everything was very close to the accommodation. The receptionist was very kind and helpful during check-in. Overall, we were satisfied with everything.

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Other web-users rate our hotel

  • 1,078 reviews 9.6/10 Location
  • 1,165 reviews 7.7/10 Room
  • 1,132 reviews 9.5/10 Service
  • 16 reviews 8.2/10 WiFi
  • 666 reviews 9/10 Breakfast
  • 312 reviews 8.4/10 Cleanliness
  • 54 reviews 8.9/10 Bar
  • 18 reviews 4.1/10 Wellness Area

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