This was our third time staying at the hotel. As before, the staff were great. We especially enjoyed that the breakfast buffet was back to normal, with a good selection of local food as well as all the usual breakfast items. I was especially impressed when I got to the room and was greeted by a "happy birthday" banner, balloons and a plate with delicious cheesecake and macarons. This time we had a room on the 16th floor, so (autumn fog permitting) we had an excellent view towards the shipyards and the coast. Rooms on the other side have views of the old town, which is interesting in a different way.

This was my third stay at Mercure Gdansk Stare Miasto, very conveniently located within walking distance of both the main railway station and the historic city centre. The hotel is situated in a quite and secure area, with a shopping mall and shops in the immediate vicinity. The hotel provides all modern services, its rooms offer great views over either the shipyards or the old town. The buffet breakfast is plentiful and excellent, and the hotel also offers restaurant service. Staff is friendly and helpful.

Nice hotel, excellent convenient location, elegant reception, friendly and very helpful staff, comfortable and well-equipped room, spectacular view. I had doubts about the breakfast price but it was really good and worth the money.

Very efficient and polite service at the reception, and at the restaurant. I enjoy the free bicycles available in the lobby, as well.

Positive

Bad service, bathrooms had technical deficiencies

check in was quick - but, we had to wait for available room until aprox. 13 - when arr. at 10 o clock local - unfortunately -

We had a 3-night stay at The Mercury Hotel, Stare Misto Gdańsk. What a excellent service we got. Everyone was very friendly and helpful. We wanted to rent Bikes to go around the city, but no.. the hotel got some fine bikes, to lent for free. If you want to have your room cleaned up, you have to ask for it. It’s not done automatically. We love it . No reason to change towels every day. Wife did to much shopping, and We needed a vacuum cleaner for sucking out air from our vacuum travel backs, and contacted the receptionist. 5 minutes later, it was at our door. We will definitely be back there, if you add bacon to the breakfast buffet

Good service

Nice staff, well designed hotel, good restaurant but problems with hair drier. I wish to be notified they aren't allowed to use.

From online check in to late check out the whole experience was excellent.

It is a very nice hotel with good atmosphere. Hotel is perfect loacted not fare from old town and other landmarks.

Very clean. All staff very polite and helpful. Standard rooms are excellent value for money. Breakfast very good, eggs any way you like. Location great for the old town, bus routes and train station. Would not hesitate to go back.

Friendly staff, and nice but a bit dated rooms. The view we had on the 7th floor was outstanding. The bar is a nice place to relax after a day of walking. Breakfast was ok. To much heavy food and not really my taste...bread was good but missed some more fresh options.

Rooms with leaking showers, breakfast is a mistake - cheapest ingridients - ham,old bread, lactosfree only milk, no lactosefree yogurt, no lactosefree chees. No roomservice during my 3 night at hotel. It was suprise for me after seeing previous reviews.