Sofitel Grand Sopot Hotel 5 stars

Everything was fine,very nice and helpful reception service,but the above is also true.A pity.

Brekfast served with No bread, later No butter. No breakfast cards, No wine opener. You had to double check everything because you had a feeling that service will forget about. Water in swimming pool 29 degrees. It should be way much higher because the pool is not a big one but simply for kids. Quality and taste of food- average. Location Great.

We were a little anxious before our arrival due to covid. However, when we arrived, we felt very safe. Good breakfast served by a very attentive waitress called Aleksandra; freshly squeezed orange juice, scrambled eggs to our liking, cappuccino from the express bar, nothing was a problem( the usual self service buffet was not available).The supper was enjoyable; an excellent steak washed down with a good wine, followed by a very good chocolate fondant. Our room was clean with comfortable beds, which could have been a little wider. Good room service. We were disappointed that was no separate shower only a bath tub very uncomfortable to access.To our rescue came the charismatic and unforgettable Daniel, (the assistant manager at breakfast who we know from previous visits )together with Kacper from the front desk arranged for a stepping aid. We are returning customers who stayed in the hotel from 31st of October till the 2nd of November.

Great hospitality and feeling safe!!!

Very nice stay, rooms, location and service. Restaurant could be little better for the price or other way around little cheaper and simpler food. No worries still very nice hotel over all.

The hotel looks much grander on the outside. It's billed as a luxury 5-star hotel but really it's more of a 4 star hotel. The room was nice, as was the food in the restaurant. The service was good, particularly the wonderful Aleksandra at reception However, the tiny pool was a disappointment.

Great two nights stay with outstanding service. Breakfast was delicious and room met the expectations. The only drawback was the water in the shower to go from extremally hot and cold for a couple of seconds while showering.

We enjoyed staying at the Sofitel Grand Sopot however one thing disappointed the family since there was no hot top/warm pool. If Sofitel Grand Sopot really want to be a Spa Hotel the hot top/warm has to be there.

I was very happy with my experience and plan to return. Hotel looks beautiful. has a great location and fantastic food. Staff was very helpful.

We had a very good stay at the Sofitel Grand hotel for our short break in Sopot for our honeymoon. We were greeted with champagne and chocolates. We were also upgraded to a room with balcony which was a nice touch. The room was specious, with a beautiful sea view, the bed was very comfortable the best we had stayed at. There were robes and slippers in our room and toiletries in the bathroom. From the front desk to house keeping every staff was helpful and polite and always with a smile. Breakfast was amazing! Egg florentine or fried eggs were cooked to perfection or you could ask for pancakes or other egg or salad based dishes. There was plenty to choose from; selection of bread, cooked meats, cheese, vegetables and fruits& pastries, always fresh and tasty. Also on the menu you have a choice of smoothies, tea, coffee, water, juices. We had a great stay at room 319 and will definitely come and stay here again. Thank you

We have received amazing service from all the staff. However, for the high price we paid, I have expected the room to be in better condition. It is quite dated and needs renovation.

We spent four beautiful days in Sofitel Grand Hotel in Sopot, to celebrate my birthday. I love this hotel. I don't imagine to go to Sopot and to stay in another place, regardless of the weather and season.

We have been pleasantly surprised with this hotel and its incredible beach, and the massive pier that just outs in the Baltic Sea. It’s a hotel full of stories, equally suited to families and business or leisure travelers!

Very nice service. Hotel clean and nice. Tasty breakfast. Fatastic room service. The area around the hotel is very nice but there is a lack of care. At the SPA it is clean but cool and there is no pleasure to relax on a sun lounger.

Duet was all around the hotel. Room Service food was realy bad, old fish, meat in Burger burn to black. Rooms need an total renovation and you can fell strange smell in tys corridors. As for 5 * hotel bed 140 cm in the luxury room we where disapointed. Our last time there!