Novotel Gdansk Centrum Hotel 3 stars

Last time I did not have time to have breakfast, but this time I did. It was OK, but I missed natural yoghurt and a better variety of breads. 10 points for the omelettes you can have just like you want!

Hotel has easy access to the centre of Gdansk and also good facilities, including breakfast.

Very good .Will absolutely recommend this hotel.

Staff were great. Location perfect. Will return.

Nice room, plesant staff, but way to noisy from the hallway. Get more noise controll, and ask your cleaning staff not to shout so loud. We came in late at night, and woke up because your cleaning staff was talking so loud. NOT OK! And when er tried to sleep some more after breakfast, the same happened.

Good

I stayed as a family of 4 in the hotel. The hotel is very well located and the breakfast has a good selection of various foods. Also the kids enjoyed the playroom, table football and Kinnect in the lobby as well.

Lovely hotel, lovely staff and great location. Stayed here 3 times and will definitely be back.

Recognised to be regular client

The only issue I had is cleanliness, the room wasn’t cleaned the next day after our arrival(the cleaning lady knocked to our door, around ten in the morning, but we asked her to proceed later, perhaps she misunderstood, and for this reason did not clean the room at all), even besides that, immediately after arrival I noticed that the room was not very clean, there were some brownish spots on the outer side of the bathroom sink, the telephone in the room could also use some cleaning (there was some sticked dust), in other respect, such as reception service and bar service the hotel was good

• Due the construction work around Novotel Gdansk Centrum it was very difficult to find right way to reach the main entrance. A simple notice with a map in confirmation email can definitely help. • I made reservation via Accor android app, received confirmation email but at the hotel reception I was surprised that my reservation was canceled. Thanks to the hotel receptionist, she fixed my reservation. • My room was 1 double bed and sofa bed. I unfolded the sofa for my daughter and found only mattress without any beddings. My wife called the front desk and asked about housekeeping, a person arrived in few minutes and didn’t have any bedding but tried to fold sofa. Unfortunately, he didn’t speak English and we had some difficulties to explain that we need bedding for sofa bed. Long story short, finally we got a small sheet covered part of the sofa bed mattress and the comforter cover twice bigger than comforter itself, pillow without case and plastic sealed towel! • Unlocking the room door is quite tricky. To unlock door need to insert the card, move the handle a little bit up and next full way down! • The hotel’s restaurant had very good food and service. • The people at the front deck were very helpful, understanding, and responsible.

Perfect hotel to spend a few days in this wonderful city. Location very close to the old city walls which can be reached on foot in 5 minutes. Quiet area. The staff was very kind and very hospitable: thank you.

Very family friendly. Thank you for a wonderful and special anniversary weekend. Loved the open spaces and games for kids. Staff were very helpful. Only bathroom cleanliness and room maintenance could be improved, but good overall.

A nice hotel which needs to be refurbished a little bit, perfect location next to the Long Street, everybody friendly, quite nice breakfast, bur two coffee machines are too less for so many guests, we enjoyed our stay in Gdansk

The staff was really helpful and polite. Always a clean room after our trips out in the town. Big and clean rooms and the hotel was clean over all. We definetly want to come back and stay at the hotel.