Very Good lacation of the hotel , Good service , nice staff. Clean room. Everything was fine. Breakfast Also was Good, quite Big veriaty of food. I Can reccomend this hotel for weekrnds im lovely Gdańsk

Very good location, very good price, very friendly people. Rooms OK... but quite old.

Super service, Friendly staff :)

Good

All good. Nothing to complain about

Great hotel. Waldemar - the receptionist was amazing. He gave us good information and showed us all the places that was worth a visit.

Excellent service, clean rooms and comfy

Terrible experience in every aspect. Been to so many accorhotels but this one just stands down from any other accor

I booked Novotel as I am an Accor member and the location was suitable for me to continue my trip the next day. I usually have a very good opinion of Novotel like all hotels in the Accor program. Unfortunately I don't have a positive opinion about Novotel Gdansk Centrum. Maybe because of COVID or not, but the conditions of the hotel were not the best. Mainly cleanliness.... This was the main point. If the lock on the bedroom door is broken... it happens... but cleanliness for me is essential. The hotel was not clean. The main Hale, bar, restaurant were dirty and from dinner time until breakfast the next day nothing changes. I'm sorry to give this opinion, but I really can't give another one.

Very good location. Very good breakfast. Old rooms but clean. Appropriate price. Many families with Children.

We stayed two nights in the hotel and our overall experience was not satisfactory. The location of the hotel is very good as you need 2-3 minutes to the old town. Unfortunately, this was our worse stay in Novotel from around 20 cities. The breakfast was below average. The first Novotel (family) hotel that does not offer cream for children. Apart from that, there was plenty of choices for adults, including various salads, sausages, fish. The room was standard Novotel. However, the toiletries are too strong because they made our skin dry. We did not have such experience in other Accor hotels. The worse experience was with the XBOX. We asked at night at 9pm to play on the XBOX, but we were told that the controllers were broken a week ago. However, the next day in the next morning at 8am, we saw other kids playing on the XBOX. To be honest, we used other facility - ping pong. Finally, this is the first Novotel that charged us for a parking in front of the hotel. I would expect that all hotels from the same brand have similar offers. Indeed, we were told that we got a discount. This is my third stay in Gdansk and I selected Novotel this time as I went on a private visit with a family. To be honest, I will not select again this Novotel, but rather stay in IBIS in Gdansk, where I had a very good stay.

Generally this Novotel is good. The staff were excellent throughout, answering all questions. The rooms are a little tired but generally OK. The biggest negative was that the mattress is Room 328 is completely worn out and needs replacing. The breakfast was good and fresh, plenty of choice. In the ironing room little jugs to refill the water in the irons were missing, but I managed to refill one using a cup. In terms of location, it is OK not amazing but OK. Its quite far from any of the train stations, but tram stops are a few minutes walk away.

+ Great location, Perfect Breakfast, Excelent service at breakfast and in the bar, Generally very clean hotel,convenient parking - Beds seem to be quite old and used, Cleaning service every second night,

Everything was good. Very nice and helpful receptionists . Also bar and breakfast staff was nice and helpful. Breakfast was really good and rooms are clean. I will go back for sure to this great hotel. Thank You!!

A nice hotel which needs to be refurbished a little bit, perfect location next to the Long Street, everybody friendly, quite nice breakfast, bur two coffee machines are too less for so many guests, we enjoyed our stay in Gdansk