ibis Styles Arlon Porte du Luxembourg

ibis Styles Arlon Porte du Luxembourg 3 stars

Customer review rating (ALL Rating) 4.5/5 595 reviews

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Description

Hotel extras

  • Close to Luxembourg City

  • Nature inspired design theme

  • Fully equipped fitness centre

  • Close to vineyard Luxembourg Moselle & designer outlet McArthurGlen

  • Free parking & easy to reach from motorway exit

Hotel location

ibis Styles Arlon Porte du Luxembourg

Dreve De L Arc En Ciel 100
6700 ARLON
Belgium

  • By plane

    LUXEMBOURG At 48km / 29.83 miles

  • By car

    SORTIE 31 E411 At 5km / 3.11 miles

  • By train

    ARLON At 5km / 3.11 miles

GPS:49.675, 5.78826

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

THE LUXEMBOURG GARDEN

The hotel's restaurant :Le Jardin du Luxembourg offers varied and refined dishes in a pleasant setting

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  595 reviews

Depressing hotel

Customer review rating 1.5/5

Andrew Families - Confirmed reviews ALL

Not sure how this is a IBIS Styles as it felt like being in a depressing budget hotel in the 70s. It's situated next to what looks like a prison. The whole area and hotel are tired looking. Our bathroom extractor fan didn't work and there is no sound-proofing so we heard noise from people along the corridor for a lot of the night. We stayed here because we had to find somewhere close to the motorway to sleep on the way back to the Eurotunnel. I would not recommend this hotel to anyone and do not think it should be classed as an IBIS Styles hotel.

Dear ANDREW S., Thank you for taking the time to tell us about your experience at the ibis Styles Arlon Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Reception & people fantastic. Room not so good

Customer review rating 3.0/5

Lisa Couples - Confirmed reviews ALL

The staff of the hotel are excellent. Very welcoming and helpful. The room is design “Ibis Styles” is not pleasant. The shower and wash basin are in the room and the shower floor is slippery. Worse, the shower leaks onto the floor, and the room is humid after it has been used. The hand wash gel positioned over 1m from the sink. Very surprising for an Ibis Styles, the breakfast was low quality. We usually like Ibis Styles very much. The different designs are interesting. This one we will not stay again.

Dear DIANE N., Thank you for taking the time to tell us about your experience at the ibis Styles Arlon Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location

Customer review rating 4.5/5

Craig Y. Couples - Confirmed reviews ALL

Well located as an overnight stop between England and Munich. Room was comfortable and the restaurant was good. Staff very pleasant and attentive.

Dear CRAIG Y., Thank you very much for your feedback regarding your stay at the ibis Styles Arlon Porte du Luxembourg. We are very pleased with your positive comments. We will of course pass on your positive comments to the staff concerned. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service. We look forward to welcoming you back to our company in the near future. With our best regards.

Friendly welcome after two and a half years!!

Customer review rating 5.0/5

David S. Couples - Confirmed reviews ALL

Very impressed with changes that have been introduced since we last stayed there in October 2019 (pre COVID). Good welcome from the staff we knew from before. Excellent Service and a good stopping point close to, but not on, the motorway.

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis Styles Arlon Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located with friendly staff

Customer review rating 4.5/5

Ytb Couples - Confirmed reviews ALL

We stayed there a couple of times and every experience was positive

Dear YVES B., We very much appreciate your comments regarding your stay at the ibis Styles Arlon Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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