Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.8/5 1,466 reviews

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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Telephone
Fax +352 26 48 02 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,466 reviews

Customer review rating 5.0/5

Lawrence E. H. Families - Confirmed reviews ALL

Outstanding service and hotel. From check in to check out

Dear Guest, Thank you very much for your perfect rating following your stay at Sofitel Le Grand Ducal. We are delighted to know that your overall experience met your expectations and that you enjoyed the level of service provided throughout your stay. Your positive feedback is a great encouragement for our teams, who strive every day to ensure a smooth, attentive and high-quality experience from arrival to departure. We very much look forward to welcoming you again to Sofitel Le Grand Ducal for another exceptional stay in Luxembourg. Warm regards, Fernando Lòpez Lens General Manager

Customer review rating 4.0/5

Oliver O. Business - Confirmed reviews ALL

Very attentive staff and high quality setting. Just one thing that was a surprise: I arrived late 10.30+ and although I was offered room service, I was not hungry enough for that and did not want to wait - I thought there may be something to nibble in a mini-bar, but there was nothing but water. I think other high quality hotels would have had something small to eat.

Dear Guest, Thank you for sharing your feedback following your stay at Sofitel Le Grand Ducal. We are delighted to know that you appreciated the comfort of your stay, the high standards of our setting, and the attentiveness of our team. We also thank you for your comment regarding the minibar offering. We understand your expectation of having light snack options available, especially after a late arrival. Your feedback is valuable and will be shared with the relevant teams as we continuously seek to enhance the guest experience. We very much look forward to welcoming you again to Sofitel Le Grand Ducal for another refined and enjoyable stay in Luxembourg. Warm regards, Fernando Lòpez Lens General Manager

Customer review rating 5.0/5

Michelle H. Couples - Confirmed reviews ALL

The hotel is in a superb location which gives easy access to the city Centre and has great links with all the transport hubs, especially the Airport. The staff make all the difference with the consistency of service with a particularly well lead front desk team the rooms are kept to immaculate standard and again, the quality of linen and the attention to detail given by housekeeping make all the difference. When there is so much stress on costs, it is reassuring to come to the Sofitel brand which offers the highest level of quality Without compromise.

Dear Guest, Thank you very much for your perfect rating and for sharing such a detailed and heartfelt feedback following your stay at Sofitel Le Grand Ducal. We are truly delighted to read that your experience was exceptional from the very first moment. Your recognition of Fabian and Kevin at the front desk, as well as Anaïs, Semina and Celwa in our restaurant, means a great deal to us. Please rest assured that your kind words will be shared with them, as they will be incredibly proud to know they made such a positive impact on your stay. It is equally rewarding to know that you appreciated our location, the ease of access to the city and transport links, as well as the consistency and high standards maintained by our housekeeping team. Your comments about the quality of our service and attention to detail perfectly reflect the level of excellence we strive to deliver every day. Your loyalty and trust in the Sofitel brand are the greatest compliments we could receive, and we are honored to have contributed to such a memorable experience. We very much look forward to welcoming you again to Sofitel Le Grand Ducal for another outstanding stay in Luxembourg. Warm regards, Fernando Lòpez Lens General Manager

Customer review rating 4.5/5

Marisa D. P. Couples - Confirmed reviews ALL

The staff were welcoming, friendly and helpful. The room was a great size, clean and well thought out. We had a great room with an amazing view especially at sunrise over the town. It was easy walking to everywhere we wanted to go as tourists exploring this beautiful city.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and appreciated the welcoming nature of our staff, as well as the spacious and clean accommodations. It is wonderful to know that you were able to enjoy the stunning views and the convenience of our location. We hope to welcome you back on your next visit to Luxembourg. Best Regards, Fernando López Lens General Manager

Customer review rating 5.0/5

Tannis N. Couples - Confirmed reviews ALL

We were badly jetlagged and the staff managed to get us into our room early. The accommodations were clean and comfortable.

Dear Guest, Thank you very much for your perfect rating following your stay at Sofitel Le Grand Ducal. We are delighted to know that you appreciated our convenient location, the ease of access from the airport, and the comfort of your accommodations. It is especially rewarding to read that our team was able to make your arrival more comfortable by assisting you during a tiring journey. Your kind words about their knowledge and attentiveness are a wonderful recognition of the care they strive to provide every day. We very much look forward to welcoming you again to Sofitel Le Grand Ducal for another exceptional stay in Luxembourg. Warm regards, Fernando Lòpez Lens General Manager

Other web-users rate our hotel

  • 440 reviews 9.3/10 Location
  • 865 reviews 8.8/10 Room
  • 887 reviews 9.2/10 Service
  • 334 reviews 7.7/10 Comfort
  • 319 reviews 8.3/10 Breakfast
  • 264 reviews 8.3/10 Food
  • 188 reviews 8.5/10 Vibe
  • 173 reviews 9.1/10 Bar

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