Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.8/5 1,318 reviews

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Sofitel Luxembourg Le Grand Ducal - Image 1
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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Telephone
Fax +352 26 48 02 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,318 reviews

TripAdvisor Rating  4.5/5  2,093 reviews

Certificate of excellence 2024

Excellent experience

TripAdvisor rating 5.0/5

Tobias Otnes B Solo travel - TripAdvisor review

This was probably the best Sofitel experience in Europe for me. It was more warm feel to the personnel and a bit more down-to-earth, while still maintaining the "poshiness" expected from a Sofitel. At least I appreciated this balance very much. Good breakfast, albeit a bit stressed personnel (especially on the Saturday). Dinner was excellent and staff friendly and knowledgeable! Their bar had fantastic view and personnel was pleasant! Was upgraded because of my Status and received a tasty gift and greeting from the staff. Room was really good, sizeable and the bed was really comfortable. So really appreciated the acknowledgement. Distance from the city was a little bit, but it was a beautiful walk across the bridge getting to the "Old Luxembourg". And transport in Luxembourg is free inside the country, so you could also jump on the buses. Overall I would love to go back in the future.

Dear Tobias, We greatly appreciate you taking the time to share your experience at Sofitel Luxembourg with us. It warms our hearts to read that you found your room spacious and well-designed, offering a comfortable retreat during your stay. We endeavor to create an environment where our guests can relax and unwind, and we are delighted that we succeeded in this aspect. we hope to welcome you back so you can indulge in our culinary offerings. We are pleased to hear that the paid parking facilities were convenient for you and that the hotel's location served as an excellent starting point for your explorations of Luxembourg. Being situated just a short walk from the city center while also providing easy access to other parts of the country is one of the features we take pride in. Your mention of our team's excellent service is much appreciated and we will make sure to let everyone know that you have acknowledged their efforts. Thank you once again for sharing your thoughts with us. We sincerely hope to have the pleasure of welcoming you back to Sofitel Luxembourg and providing you with another memorable stay that exceeds your expectations. Kindest regards, Fernando López Lens General Manager

Amazing stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Wonderful and supportive staff. Great location. Good drinks and views.

Dear Mr. C., Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay. We strive to create memorable hotel experiences and we are happy to hear that our ambassadors have enhanced your stay through their professional and attentive service. We hope to see you again soon! Kind regards, Fernando López Lens General Manager

Fabulous View

Customer review rating 5.0/5

Lynne J. Couples - Confirmed reviews ALL

We had a lovely experience at the hotel. Our bedroom had the same view as the bar and restaurant which was exceptional. All staff were really helpful and the bedroom was well decorated and very clean.

Dear Mrs J., Thank you for taking some of your precious time to write such a kind review. We could not be happier to read that the service provided by our ambassadors and the central location of the hotel have exceeded your expectations. We hope to have the pleasure of seeing you again in the future. Sincerely, Fernando López Lens General Manager

Lovely accommodation, comfortable

Customer review rating 5.0/5

Robyn Couples - Confirmed reviews ALL

The room was very nice. I appreciate the robe, as well as the constant replacing of water. Front desk staff was wonderful. Cesar, the concierge, was extremely helpful.

Dear Mr W., Thank you for sharing this positive review, we are delighted you’ve enjoyed your recent stay. We strive to create memorable hotel experiences and we are happy to hear that our ambassadors have enhanced your stay through their professional and attentive service. We hope to see you again soon! À bientôt, Fernando López Lens General Manager

Okay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The suite we reserved was very spacious and nice, however we could not set up the JBL for music. The reception staff was not particularly motivated. The breakfast was nice but our dinner experience at Mu was not great. The f9od was good, but the waiters were not visible, our wine glasses remained empty, table preference (online booking) was not respected (and staff were unaware of our wish). But the hotel room was nice. We live in Luxembourg , and our stay was an anniversary celebration night.

Dear Mrs C., Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you enjoyed the spaciousness and comfort of your suite, as well as the breakfast offerings. However, we sincerely apologize for the issues you encountered during your stay, particularly with the JBL setup and the service during your dinner at MU. We take your comments seriously and will address the issues with our team. Your preferences for table arrangements are important to us, and we’re disappointed that they were not met. We aim to provide a seamless and memorable experience for our guests, and it seems we fell short during your celebration. Thank you again for your feedback; it helps us improve. We hope you will consider giving us another chance in the future, as we would love the opportunity to make your next anniversary celebration truly special. Kind regards; Fernando López Lens General Manager

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Other web-users rate our hotel

  • 364 reviews 9.4/10 Location
  • 690 reviews 9/10 Room
  • 695 reviews 9.6/10 Service
  • 32 reviews 3.3/10 WiFi
  • 264 reviews 8.1/10 Comfort
  • 259 reviews 9/10 Breakfast
  • 242 reviews 8.6/10 Food
  • 140 reviews 9.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.