Sofitel Luxembourg Le Grand Ducal Hotel 5 stars

A very relaxed break in these strange times. GAve us some good downtime.

The two connecting rooms were well appointed and had a nice view. However, upon arrival they were only prepared for one person each. The missing towels, for a family of four, were brought rapidly to the room after informing the reception. During the night we noticed that in one of the rooms it was impossible to adjust the temperature: no matter what the setting on the thermostat, the room temperature remained at 20.5 degrees, which made for a cold morning, especially in the bathroom. The breakfast, served at the table in the restaurant, was a positive experience. Because of the table service, we were able to enjoy the view and the quiet atmosphere, instead of the usual buffet hustle and hassle. This setup could be maintained even post-COVID. Disappointingly, apart from the welcome drink, there was no further recognition for Diamond status; there was no welcome amenity or welcome note in the room.

We were there for only one night and everything went well. The room was clean, well arranged. The view on the old city is amazing especially in the sky bar for a cocktail or for the breakfast.

nice

First time visiting since covid19 and all very well organised but strange feeling only seeing the reception staff in four days, no other customer until settling the bill on Thursday.

Good

Despite Covid times a great hotel experience. We had a Junior Suite and thus a very nice space room. The staff was mostly very well trained and friendly. The breakfast however did not meet high standards due to the COVID measures. Only very small choice to be ordered the day before. For extras, like pancakes, you have to pay. Parking very expensive

The hotel is a very beautiful, and the location is very central, with easy access. The personnel was extremely helpful and friendly.

Great service !

Conditions and service almost perfect. A lamp in the toilet was not working, and was repaired after request and reminding. Also room not cleaned until noon, but cleaned after request. Interesting design of the shower compartment - practically built within the outlines of the room, separated with half transparent glass walls. There were two strong lights (a blue and red on the shower floor), which I was not able to switch off. Got the feeling that there's a police car in the room. May be made to feel more secure :) ?

We had a junior suite and it was beautiful. Everything was immaculate and spacious. Our battery in the Bose entertainment system died next day was replaced and working. The bathroom had a rain shower and a separate bath with a tv in bathroom. Lighting mood choices for bathroom, bedroom and living room areas. Room service was restaurant quality. Christmas Eve given presents of panettone and drinks. Lovely view from bar looking over city. Fantastic stay.

Life is indeed magnifique in this hotel from the time that you check in to checking out. Personally, i felt home once i entered the hotel with its particular scent common to Sofitel hotels worldwide. The staff are friendly without being intrusive. From this hotel is a short walking distance to the city and just a few hundred yards you are in the stairs to explore the beautiful and world heritage old town with its fortress and fortification. This hotel is a haven of peace.and serenity. I had a wonderful stay that i plan to come back. For those who are spending time in Paris this is merely 2 hours by train, but be sure to check in to this hotel. This hotel has the benefit of giving you a panoramic view of the city from their 8th floor bar and dining area. Breakfast with a view, life is indeed magnifique! Also, i appreciated my early check in and late checkout.

This was our second stay at the hotel. Brilliant location a short walk from the old town. Lovely views from the room over the valley. Very stylish décor and the expected comfortable bed. What really stands out is the friendly welcoming staff in all areas. Great advice from the staff with local knowledge.

Worth stopping at this hotel for a friendly, classy, yet not too formal hospitality with well equipped cosy rooms. Well situated and excellent price/quality value. Breakfast and bar reflects Sofitel standards.

Taxi driver, restaurant waiter, everybody said, the view from the hotel bar is the best in Luxembourg! Indeed, the view ,even from the room was great! Other than view, the hotel did not have much to appeal? The restaurant was so so,nothing special, the room,as well. All in all,not bad, but they need to have more to justify their prices.