Sofitel Luxembourg Le Grand Ducal Hotel 5 stars

Great location, beautiful view from the restaurant, lovely room, great service. The one issue I had, though, was with the fragrance or air freshener - or whatever it is - that you pump into the rooms. My room had this very strong fragrance and I am allergic to strong scents. It was a real distraction and gave me headaches and I had to blast my AC to try and clear out the air.

We called to say that we were arriving late , the reception team were very friendly when we arrived

We loved the rooms, the shower, the beds were extremely comfortable. Also liked the bar on the top floor.

The hotel was great. Room, staff, breakfast were all abive the standards. Thank you so much for making our stay easy and comfortable.

Room fine. Like rooftop bar.

Convenient location, modern rooms and charming staff. I can highly recommend the dining at the hotel - including the amazing Mu burger! But again, the great team from the front desk through to the house keeping make the Sofitel Ducal the logical choice for a stay in Luxembourg!

The standards of hotel is far from standard Sofitel and if i were in ACCOR group, i will redefine this hotel either Pullman or Novotel. First, it was understaffed and poor staff trying to do everything from being Concierge to Vallet and Room service. I will appreciate the efforts of Emmanuel who was extremely helpful to us in everything. However, it did not change the reality of hotel restrictions. Never been in this type of Sofitel in my life. Finally, the room was so cold and managed to survive with two duvets.

The front desk was more than welcoming. They were able to tell me all of the things I needed to see in the city and even offered to make dinner reservations. The room was in perfect shape and I very much enjoyed the shower and bathroom.

Hotel was clean and received an upgraded room. On checkout noted that bedding (mattress and duvet cover) is too heavy and air-conditioning did not cool room to a comfortable sleeping temperature. Breakfast buffet in 8th Floor Restaurant was excellent.

Pro - 15 minute walk to city center and train station. Con - AC didn’t work well during a warm spell and in typical European fashion there was only a heavy blanket on the bed.

Every person I came in contact with was friendly and willing to go above and beyond.

Sofitel Grand Ducal was a great place to stay. The staff was kind and professional. Hotel facilities were excellent. View and location in Luxembourg was amazing. Was a very nice place to stay- we will be back.

Conditions and service almost perfect. A lamp in the toilet was not working, and was repaired after request and reminding. Also room not cleaned until noon, but cleaned after request. Interesting design of the shower compartment - practically built within the outlines of the room, separated with half transparent glass walls. There were two strong lights (a blue and red on the shower floor), which I was not able to switch off. Got the feeling that there's a police car in the room. May be made to feel more secure :) ?

We had a junior suite and it was beautiful. Everything was immaculate and spacious. Our battery in the Bose entertainment system died next day was replaced and working. The bathroom had a rain shower and a separate bath with a tv in bathroom. Lighting mood choices for bathroom, bedroom and living room areas. Room service was restaurant quality. Christmas Eve given presents of panettone and drinks. Lovely view from bar looking over city. Fantastic stay.

Life is indeed magnifique in this hotel from the time that you check in to checking out. Personally, i felt home once i entered the hotel with its particular scent common to Sofitel hotels worldwide. The staff are friendly without being intrusive. From this hotel is a short walking distance to the city and just a few hundred yards you are in the stairs to explore the beautiful and world heritage old town with its fortress and fortification. This hotel is a haven of peace.and serenity. I had a wonderful stay that i plan to come back. For those who are spending time in Paris this is merely 2 hours by train, but be sure to check in to this hotel. This hotel has the benefit of giving you a panoramic view of the city from their 8th floor bar and dining area. Breakfast with a view, life is indeed magnifique! Also, i appreciated my early check in and late checkout.