Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.8/5 1,469 reviews

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GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches, 1160 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Telephone
Fax +352 26 48 02 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,469 reviews

Customer review rating 5.0/5

Georges K. Business - Confirmed reviews ALL

All was perfect

Dear Guest, Thank you very much for your wonderful feedback following your stay at Sofitel Le Grand Ducal. We are truly delighted to know that every aspect of your experience was perfect and that your business stay fully met your expectations. Such comments are a great source of motivation for our teams, who are dedicated each day to delivering attentive service and refined hospitality. We would also like to warmly thank you for your loyalty as an ALL Gold member and for choosing to book through the Accor ALL App. Your continued trust is sincerely appreciated. It will be a pleasure to welcome you again soon for another exceptional stay in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Customer review rating 4.0/5

John H. Couples - Confirmed reviews ALL

Lovely room overlooking the city, friendly helpful staff no complaints.

Dear Guest, Thank you for taking the time to share your impressions following your stay at Sofitel Le Grand Ducal. We are delighted to know that you enjoyed the beautiful city views from your room as well as our convenient location. It is equally rewarding to read that the friendliness and helpfulness of our teams contributed positively to your experience. Your kind comments will certainly be shared with the colleagues concerned. At Sofitel, we aim to create welcoming and comfortable stays through attentive service and elegant surroundings, and we are pleased that these elements helped make your visit enjoyable. We hope to have the pleasure of welcoming you again soon in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Customer review rating 4.5/5

John L. Solo - Confirmed reviews ALL

Brilliant staff throughout. A shout out to the concierge and bar manager

Dear Guest, Thank you for sharing your kind feedback following your stay at Sofitel Le Grand Ducal. We are truly delighted to read that the quality of service provided by our teams made such a positive impression throughout your visit. Your special recognition of our concierge and bar manager is especially appreciated, and you may be assured that your thoughtful compliments will be personally shared with them as well as with the entire team. At Sofitel, we believe that genuine hospitality and attentive service are essential in creating memorable experiences for our guests, and it is always rewarding to know these efforts are appreciated. We look forward to the pleasure of welcoming you again soon in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Customer review rating 5.0/5

A. K. Couples - Confirmed reviews ALL

We had a good arrival, the location is top and even our suite was very nice. The staff is very helpful. We'll be back!

Dear Guest, Thank you so much for your wonderful feedback following your stay at Sofitel Le Grand Ducal. We are delighted to know that you enjoyed such a pleasant arrival experience, our prime location, and the comfort of your suite. It is equally rewarding to read that the attentiveness and helpfulness of our team contributed positively to your stay. Please rest assured that your kind comments will be shared with all the colleagues concerned. At Sofitel, we strive to create elegant and memorable moments through refined comfort and genuine hospitality, and we are thrilled that your experience reflected these values. Nothing would make us happier than welcoming you back again soon for another exceptional stay in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Customer review rating 4.0/5

Simona D. Couples - Confirmed reviews ALL

Good location and amenities. Nice staff. Rooms are quite small, not the most comfortable layout of the bathroom. Difficult to figure out how to switch off the lights. The shower tap was very hard and difficult to use, cleaning team was supposed to trigger the maintenance team to fix it before our check in.

Dear Guest, Thank you for taking the time to share your feedback following your stay at Sofitel Le Grand Ducal. We are pleased to know that you appreciated our location, the amenities available throughout the hotel, as well as the warm welcome and attentiveness of our teams. We also sincerely appreciate your comments regarding certain aspects of your room experience. Please rest assured that your remarks have been carefully noted and shared with the relevant departments as part of our ongoing commitment to continuously improving the comfort and quality of our guests’ stays. At Sofitel, we strive to provide an experience combining elegance, comfort and seamless service, and your feedback is invaluable in helping us uphold these standards. We truly hope to have the pleasure of welcoming you again soon for an even more enjoyable stay in Luxembourg. Best regards, Fernando Lòpez Lens General Manager

Other web-users rate our hotel

  • 448 reviews 9.4/10 Location
  • 884 reviews 8.8/10 Room
  • 886 reviews 9.3/10 Service
  • 5 reviews 9.2/10 WiFi
  • 338 reviews 7.9/10 Comfort
  • 321 reviews 8.3/10 Breakfast
  • 266 reviews 8.4/10 Food
  • 198 reviews 8.7/10 Vibe

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