Sofitel Luxembourg Le Grand Ducal Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 6,771 reviews

ALLSAFE approved hotel

Sofitel Luxembourg Le Grand Ducal
See on a map
+ 22 Services

Hotel extras

  • Free WIFI in the hotel

  • Unique panoramic view over Luxembourg

  • Indoor parking possibilities

  • Free access to our fitness centre

  • Located in the center of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire
L 1911 LUXEMBOURG
POSTALE 40 boulevard d Avranches
1160 luxembourg
luxembourg

Fax: (+352)26480223

Check-in from 15h00

Check out up to 12h00

  • Bus:  6 Laboratoire

  • By plane

    FINDEL INTL AIRPORT At 7km / 4.35 miles - Shuttle paying

  • By train

    GARE LUX. At 0.3km / 0.19 miles

GPS:49.606109, 6.137766

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our accommodation(s)

All rooms are equipped with Sofitel 'MyBed' for unrivalled sleeping comfort. The rooms are elegantly decorated in natural pastel shades. High-speed wifi, laptop-sized safe, Plasma TV, a large desk and 24-hour room service are offered in all rooms.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 225

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Sofitel Luxembourg Le Grand Ducal

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,771 reviews

TripAdvisor Rating 4.5/5

1,972 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

good stay good reception

Customer review rating 4.5/5

Natalie D. Couples - 12/01/2022 Confirmed reviews ALL

We loved our stay with you. Very nice diner and lost of choses for breakfast

Dear Nathalie d., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we will share your comments with our team which will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Perfect location for a relaxing discovery of the city full of little attentions

Customer review rating 4.5/5

Wouter M. Couples - 03/01/2022 Confirmed reviews ALL

Perfect room, shower, gadgets, I really liked the media center in the room with all its capabilities. And of course the breakfast was superb ..

Dear Wouter M., It is always a pleasure to receive positive feedback ,we very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. Rest assured, we will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Above and Beyond

Customer review rating 5.0/5

John W. Couples - 26/12/2021 Confirmed reviews ALL

It was above and beyond. Outstanding and friendly service. Facility was at the TOP.

Dear John W., Thank you so much for your wonderful stay at Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that our services and facilities went above and beyond all of your expectations as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

This Stay Shot Up to the Top of our List for Hotel Stays

Customer review rating 5.0/5

Josh S. Families - 26/12/2021 Confirmed reviews ALL

Incredible stay in Luxembourg. We were so happy with our stay overall and we're glad that we used our Suite Night Upgrade. The staff was great. The breakfast was really nice. The room was simply amazing with size and layout. It was easily the largest TV we've seen in a hotel room despite us not using it much, we were impressed. It's proximity to various parts of the city were nice, but also being just on the edge of things was nice too because there wasn't too much hustle and bustle right outside the doors. Simply a magnificent stay.

Dear Josh S, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and one we will be sure to pass along to all of our team members as we strive to continuously improve the quality of our services. We look very much forward to welcoming you again in the near future, thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Weekend Luxemburg

TripAdvisor rating 5.0/5

Rein_14 22/12/2021 TripAdvisor review

Good hotel, good quality, clean, good service. The best place to stay for a short trip to Luxemburg. Not far from the city centre. Spectacular view from the bar/restaurant at the 8th floor. Nice Christmas decoration. Good price/quality.

Dear Rein_14, Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. We are delighted to hear that our services and facilities met all of your expectations. We look forward to welcoming you again in the near future. Best regards, Fernando López Lens General Manager

Convenient

Customer review rating 3.5/5

Rikard Couples - 15/12/2021 Confirmed reviews ALL

A booking..com booking had not gone through so I had to take a room offered by the receptionist at a VERY premium price compared to when I last stayed at your hotel a week earlier. A bit of a black-mail situation I felt. I will for sure NEVER book directly again.

Dear Rikard, We very much appreciate you taking the time to fill in our survey regarding your stay at the Sofitel Luxembourg Le Grand Ducal. We are sorry to hear about your booking experience, please rest assured, we will pass along your feedback and will add this to your profile for your next stay with us in order to ensure you a fair price. Your review is most important to us, as we strive to always improve the quality of our services and we hope to serve you better in the near future Sincerely, Fernando López Lens General Manager

Perfect location

Customer review rating 4.5/5

Andy Business - 10/12/2021 Confirmed reviews ALL

Great bay in to floor. Good location. Comfortable

Dear Andy, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and to know that you thouroughly enjoyed your stay with us. Rest assured, we will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

WELL LOCATED

Customer review rating 5.0/5

Isabelle A. Business - 29/11/2021 Confirmed reviews ALL

top

Dear Isabelle A., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback and we will be sure to share this with our ambassadors as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Grand Hotel

TripAdvisor rating 5.0/5

yianili 29/11/2021 TripAdvisor review

A really excellent hotel. Upon our arrival people at the reception were very helpful, and since my wife wanted a room with city view we were given the opportunity to change room with a small extra fee. Our room was really big and extra clean with a 100% comfortable bed. Although our first night at the restaurant was not so good in terms of what we ate we were compensated the next two days on all aspects food, excellent service and the amazing view. Restaurant manager and waiters at their best. Many thanks also to the reception manager, who helped us, with his recommendations, to see the city major sights and learn a bit about iys history. A really memorable stay many thanks to all.

Dear yianili, Thank you very much for taking the time to give us such a warm review and feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. We are thrilled to receive such praise and will be sure to share it with our ambassadors as we strive to continuously improve the quality of our services and facilities. We look forward to welcoming you again in the near future for another pleasant stay with us. Best Regards, Fernando López Lens General Manager

Very well located , amazing view , terrific stay !

Customer review rating 5.0/5

Christophe D. Business - 27/11/2021 Confirmed reviews ALL

Our Prestige Suite was oustanding, the view was exceptional and the Christian DIor coffret was a very generous gesture Thank you so much ! The quality of the food & service on the 8th floor was flawless.. We will definitely come back.

Cher Christophe D., Nous vous remercions pour vos commentaires suite à votre séjour à Sofitel Luxembourg Le Grand Ducal. C’est avec grand plaisir que nous recevons vos compliments et nous ne manquerons pas de partager vos appréciations avec toute notre équipe car nous avons à cœur de toujours améliorer la qualité de nos services et prestations. Dans l’attente de vous accueillir de nouveau pour un séjour tout aussi agréable, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Fernando López Lens General Manager

Pleasant overnight stay

Customer review rating 4.0/5

Philip M. Business - 25/11/2021 Confirmed reviews ALL

Stayed here for the first time as it was very close to my meeting the following morning. Room was clean, comfortable and well appointed. Hotel has public parking underneath which can be accessed from the reception area. Didn't use the bar or restaurant but went up to the 8th floor to have a look. Nice views of the city. May well stay here again

Dear Philip M., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback, we will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

going through tough times

Customer review rating 3.0/5

Simona H. Business - 20/11/2021 Confirmed reviews ALL

no personel none answering phone when you call room service. no body cream/ lotion. gym needs update, threadmill not working properly

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Luxembourg Le Grand Ducal. We are sorry that your experience did not meet your expectations, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fernando López Lens General Manager

Excelllent

Customer review rating 4.5/5

Simon C. Business - 19/11/2021 Confirmed reviews ALL

overall excellent. the one observation to makeis i was told room service was 24 hours yet when i tried to order food at 01.00 in the morning was told the kitchen was closed other than that i would thoroughly rate the hotel

Dear Mr. C., We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Le Grand Ducal. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Please rest assured, our room service is indeed 24/7 and we do apologize for not servicing you at your request. Please rest assured, we will be sure to pass along the information and we hope your next visit will be as pleasant as the previous one. Sincerely, Fernando López Lens General Manager

Dream Stay at Grand Ducal in Luxembourg

TripAdvisor rating 5.0/5

rphgbe 17/11/2021 TripAdvisor review

Very nice hotel, close to the centre of Luxembourg. It has a very nice restaurant (MU) on the 8th floor with a great view on the city. The staff is fluent in english, which made the stay very pleasant.

Dear rphgbe, Thank you for taking the time to give us your feedback following your experience at Sofitel Luxembourg Le Grand Ducal. We are thrilled to receive your warm review and will be sure to pass it along to all of our team members as we strive to continuously improve the quality of our services. We do hope to have the pleasure of welcoming you again in the near future. Best Regards, Fernando López Lens General Manager

This hotel should not be called Sofitel

TripAdvisor rating 1.0/5

Gurhan K 28/09/2021 TripAdvisor review

The standards of hotel is far from standard Sofitel and if i were in ACCOR group, i will redefine this hotel either Pullman or Novotel. First, it was understaffed and poor staff trying to do everything from being Concierge to Vallet and Room service. I will appreciate the efforts of Emmanuel who was extremely helpful to us in everything. However, it did not change the reality of hotel restrictions. Never been in this type of Sofitel in my life. Finally, the room was so cold and managed to survive with two duvets.

Dear Gurhan K, Thank you for taking the time to give us your detailed feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. Please rest assured, your feedback is most important to us, as we strive to continuously improve the quality of our services and facilities. We would very much like to invite you again to experience a different stay with us. Please feel free to reach out to us, should you have any further remarks as it is our hope to regain your trust for your next stay with us. Best Regards, Fernando López Lens General Manager

Sofitel Le Grand Ducal Luxembourg

TripAdvisor rating 4.0/5

SEAKAYII 19/09/2021 TripAdvisor review

Hotel was clean and received an upgraded room. On checkout noted that bedding (mattress and duvet cover) is too heavy and air-conditioning did not cool room to a comfortable sleeping temperature. Breakfast buffet in 8th Floor Restaurant was excellent.

Dear SEAKAYII, Thank you for taking the time to give us your detailed feedback following your experience at Sofitel Luxembourg Le Grand Ducal. Please rest assured, we will pass along your review to all of our ambassadors as we strive to continuously improve the quality of our services and facilities. We look very much forward to welcoming you back in the near future. Best Regards, Fernando López Lens General Manager

Wonderful hotel

TripAdvisor rating 5.0/5

jre133 22/02/2021 TripAdvisor review

Sofitel Grand Ducal was a great place to stay. The staff was kind and professional. Hotel facilities were excellent. View and location in Luxembourg was amazing. Was a very nice place to stay- we will be back.

Dear jre133, We would like to thank you for taking the time to give us such kind words and review following your experience at Sofitel Luxembourg Le Grand Ducal. It is a real pleasure for us to know that you enjoyed our unique panoramic views as well as our in-room comfort. Please rest assured, we will be sure to share your praise with our ambassadors who will be thriled to such compliment. We do hope to have the pleasure of welcoming you again, Best Regards, Fernando López Lens General Manager

Review

TripAdvisor rating 4.0/5

lukov2020 Business - 12/02/2020 TripAdvisor review

Conditions and service almost perfect. A lamp in the toilet was not working, and was repaired after request and reminding. Also room not cleaned until noon, but cleaned after request. Interesting design of the shower compartment - practically built within the outlines of the room, separated with half transparent glass walls. There were two strong lights (a blue and red on the shower floor), which I was not able to switch off. Got the feeling that there's a police car in the room. May be made to feel more secure :) ?

Dear lukov2020, Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. We are delighted to hear that your stay went well and will share your constructive remarks as we strive to continuously improve the quality of our services and facilities. We look forward to welcoming you in the near future. Best Regards, Fernando López Lens General Manager

Best Sofitel so far that I have stayed. Amazing

TripAdvisor rating 5.0/5

Xemxijas1 Family - 29/12/2019 TripAdvisor review

We had a junior suite and it was beautiful. Everything was immaculate and spacious. Our battery in the Bose entertainment system died next day was replaced and working. The bathroom had a rain shower and a separate bath with a tv in bathroom. Lighting mood choices for bathroom, bedroom and living room areas. Room service was restaurant quality. Christmas Eve given presents of panettone and drinks. Lovely view from bar looking over city. Fantastic stay.

Dear Xemxijas1, Thank you for your warm feedback and recommendation following your experience at Sofitel Luxembourg Le Grand Ducal and its restaurant Mu Luxembourg. We are delighted to hear that your holiday trip met all of your expectations and will be sure to share your constructive feedback with all of our ambassadors. It is our hope to have the pleasure of welcoming you again in the near future. Best Regards, Fernando Lopez Lens General Manager

Dine with a View

TripAdvisor rating 5.0/5

MariaFrancescaNZ Solo travel - 15/10/2019 TripAdvisor review

Life is indeed magnifique in this hotel from the time that you check in to checking out. Personally, i felt home once i entered the hotel with its particular scent common to Sofitel hotels worldwide. The staff are friendly without being intrusive. From this hotel is a short walking distance to the city and just a few hundred yards you are in the stairs to explore the beautiful and world heritage old town with its fortress and fortification. This hotel is a haven of peace.and serenity. I had a wonderful stay that i plan to come back. For those who are spending time in Paris this is merely 2 hours by train, but be sure to check in to this hotel. This hotel has the benefit of giving you a panoramic view of the city from their 8th floor bar and dining area. Breakfast with a view, life is indeed magnifique! Also, i appreciated my early check in and late checkout.

Dear MariaFrancescaNZ, It is an absolute pleasure to receive such a wonderful and warm recommendation following your experience at both Sofitel Luxembourg Le Grand Ducal and its restaurant Mu Luxembourg. We are delighted to hear that you enjoyed your Luxembourg experience from the moment you entered our hotel and will be such to share your feedback with all of our ambassadors who will be thrilled to receive such high praise. It is our hope to have the pleasure of welcoming you again in the near future. Warm regards, Fernando Lopez Lens General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in luxembourg