Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.8/5 1,412 reviews

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Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,412 reviews

TripAdvisor Rating  4.5/5  2,096 reviews

Certificate of excellence 2024

Fantastic stay

Customer review rating 5.0/5

Mateusz S. Families - Confirmed reviews ALL

Room was clean, with very nice valley view. Good breakfast and very polite room service. Connection with airport is perfect, free bus stops in front of the hotel, so cab wasn't needed to use. If I will be back in Luxemburg, I'll be back in Sofitel Le Grand Ducal :)

Dear Mr S., Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic stay at Sofitel Le Grand Ducal. It’s great to know you enjoyed the clean room, beautiful valley view, and our breakfast offerings. Our team takes pride in providing excellent service, so we’re glad you found our room service to be polite and attentive. We're also pleased that the convenient airport connection made your travels easier. We would be delighted to welcome you back on your next visit to Luxembourg! Sincerely, Fernando López Lens General Manager

Perfect stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Perfect view, comfortable bed. Thank you for this wonderful experience

Dear Mr B., Thank you for taking the time to review your experience in our hotel. It is thrilling for us to see that your latest stay was nothing but a flawless one. Indeed, we all as a team always strive to create a perfect experience to all our guests. Knowing this was the case for you is truly rewarding for all of us. We look forward to welcoming you back in the near future. Sincerely, Fernando López Lens General Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

There was confusion at breakfast as to what is included for Diamond members

Dear Mr W., We greatly appreciate you taking the time to share your experience at Sofitel Luxembourg with us. Your feedback is instrumental in helping us improve and providing the best possible service to our valued guests We regret to hear that there was confusion at breakfast as to what is included for Diamond members and that the communication was not up to the usual high standard we set ourselves and are so sorry for the inconvenience caused. We look very much forward to welcoming you again in the near future. Sincerely, Fernando López Lens General Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Good but: No iron in my room Defective shower heat control

Dear Mr D., Thank you for taking the time to rate your experience in our hotel. However, we regret to hear that you had trouble finding the iron in your room. Please remember that the front desk is available 24/7 and they can help you locate anything in the room that you are unable to find. Thank you so much for choosing to stay with us and we are hoping to have the pleasure of welcoming you again soon. Sincerely, Fernando López Lens General Manager

The best

Customer review rating 5.0/5

Katarzyna Friends - Confirmed reviews ALL

Thank you for the stay. Everything was excellent, top-notch quality. Everyone on the staff was extremely kind. See you again!

Dear Mrs G., Thank you for taking the time to review your experience in our hotel. We are delighted to know that you appreciated everything. Your mention of our team's excellent service is much appreciated and we will make sure to let everyone know that you acknowledged their efforts. We are pleased to know that you appreciated the high standards of our service that we strive to uphold. We look forward to welcoming you back soon. Sincerely, Fernando López Lens General Manager

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Other web-users rate our hotel

  • 392 reviews 9.2/10 Location
  • 741 reviews 8.9/10 Room
  • 742 reviews 9.5/10 Service
  • 34 reviews 2.9/10 WiFi
  • 281 reviews 8.8/10 Breakfast
  • 279 reviews 8.1/10 Comfort
  • 244 reviews 8.7/10 Food
  • 150 reviews 9.4/10 Bar

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