Sofitel Luxembourg Le Grand Ducal 5 stars

Customer review rating (ALL Rating) 4.8/5 1,476 reviews

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Description

Hotel extras

  • Exceptional view of the old town of Luxembourg

  • Top floor world cuisine Restaurant and innovative cocktail Bar

  • Prime location in the city center

  • Indoor parking possibilities

  • Tailor offer for your meetings and events

Our accommodation(s)

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Hotel location

Sofitel Luxembourg Le Grand Ducal

GPS 35 rue du Laboratoire, L 1911 LUXEMBOURG, POSTALE 40 boulevard d Avranches
1160 LUXEMBOURG
Luxembourg

GPS:49.606109, 6.137766

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MU LUXEMBOURG

Located on the top floor of Sofitel Luxembourg Le Grand Ducal, Mu Luxembourg restaurant will seduce you with its unique view over Luxembourg and with its concept associating assorted small plates, exceptional beef and exclusive chocolate creations.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  1,476 reviews

Customer review rating 3.0/5

Jamie G. Business - Confirmed reviews ALL

Disappointing standards for a 5* hotel. Gym is inadequate, no pool or spa facilities which is uncommon for 5* hotels. Breakfast was poor and priced at €36 is unacceptable. Staff were extremely helpful. Room was fantastic.

Customer review rating 3.5/5

Andrew R. Business - Confirmed reviews ALL

Very polite and helpful staff. Diligent room cleaning to high standard. Shower cubicle in the main bedroom is just odd. Separate toilet means walking to sink with dirty hands. Too much use of scents and perfumes in the Hotel. Lobby under renovation. Bell captain (restaurant expert) told us to book a restaurant that had been closed for 3 years vs Vins Fins which we had booked!

Customer review rating 4.5/5

Kimberly M. Families - Confirmed reviews ALL

Love the location and the view! It was quiet and comfortable. The staff at this location was very amazing. The concierge came up a few times to answer our questions and to help us. Your staff up at the breakfast area was also amazing. They have great memories and remember what we liked the very nice day. And your front desk did a great job explaining all the amenities at your property. Which some Sofitel hotels don’t do we loved our stay there

Dear Guest, Thank you very much for your excellent rating and for sharing such detailed and heartwarming feedback following your stay at Sofitel Le Grand Ducal. We are truly delighted to know that you enjoyed our location, the beautiful views, and the peaceful comfort of your stay. It is especially rewarding to read your kind words about our team. The attentiveness of our concierge, the personalized care provided during breakfast, and the clarity and professionalism of our front desk team perfectly reflect the level of service we strive to deliver every day. Knowing that you felt genuinely looked after, and that our colleagues’ attention to detail made a difference throughout your stay, is the greatest compliment we could receive. We very much look forward to welcoming you again to Sofitel Le Grand Ducal for another memorable and refined experience in Luxembourg. Warm regards, Fernando Lòpez Lens General Manager

Customer review rating 3.0/5

Tiziano C. Business - Confirmed reviews ALL

Staff not competent and not adequate to such an hotel. Expecially during this he breakfast

Customer review rating 5.0/5

Samuel L. Couples - Confirmed reviews ALL

We had an excellent stay. The views from our room and the breakfast bar were amazing. Staff were also friendly and well trained. The issues we had with breakfast on our departure day were taken seriously and dealt with promptly and professionally. We would love to stay again!

Dear Guest, Thank you very much for your outstanding rating and for sharing such thoughtful feedback following your stay at Sofitel Le Grand Ducal. We are truly delighted to know that you had an excellent experience and that our location and amenities contributed positively to your visit. It is especially rewarding to read that you enjoyed the views from your room and from our breakfast area, as well as the professionalism and friendliness of our team. Please also allow me to thank you for acknowledging how the matter on your departure morning was handled. Ensuring that every concern is addressed with care, promptness, and professionalism is essential to the level of service we are committed to delivering. We would be absolutely delighted to welcome you back to Sofitel Le Grand Ducal for another refined and memorable stay in Luxembourg. Warm regards, Fernando Lòpez Lens General Manager

Other web-users rate our hotel

  • 442 reviews 9.3/10 Location
  • 857 reviews 8.8/10 Room
  • 881 reviews 9.1/10 Service
  • 323 reviews 7.8/10 Comfort
  • 307 reviews 8.5/10 Breakfast
  • 270 reviews 8.2/10 Food
  • 185 reviews 8.6/10 Vibe
  • 172 reviews 9.2/10 Bar

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