Sofitel Luxembourg Le Grand Ducal Hotel 5 stars

The staff was very friendly, the location was modern and clean, the breakfast was amazing and the hotel is located very central in the city.

My first experience of the sofitel in Luxembourg was fantastic. This was my 2nd experience. I can understand that with the covid things were difficult. I was hoping so much to have a dinner at the restaurant. My disappointment started with the view on the building across the street. (The first time a saw the Grund). Then in the shower, the marblefloor was broken and you could hurt your feet. As the floor was broken and not fixed correctly the showerdoor could not be closed correctly, so all floor was wet. There were to huge stains on the trolleycouch which seemed not clean at all. The worst was my breakfastdish. There were pieces of yellow dried fat on it as it was not washed correctly. I should have mentionned something, however i did not wanted to be the bad guy. The people were so friendly and fabulous. I really hope next visit will be better.

Modern hotel with all amenities, within walking distance to city centre. Excellent breakfast in our room. Very friendly ataff.

We were greeted by a wonderful girl at the front desk. I wish I could remember her name but she made our stay amazing! She made sure we had everything we needed, provided goodies for our son, was available whenever we needed anything! Will definitely be returning very soon!

Elegant, comfortable, good breakfast. Staff perfect. Marco

We had an amazing day, service perfect!

The friendly person who checked me in said there would not be any room service before breakfast (no warning on the hotel web-site). I was given a list of restaurants that provided 'home delivery'. Staying at a four star hotel I ended up having a barely warm pizza for dinner. For breakfast the only hot food option was a fried egg. If this is the best they can do, the hotel should closed until restrictions are lifted. It may be a Sofitel but in my opinion at present it is not even worth 1 star.

The service and room provided was a delight for our Valentines Package Deal. Everything was clean, tidy and a great view of the city. The food was delivered nicely and was delicious. Room was soundproof from the city road outside and slept perfectly in the cloud-like bed.

Sofitel Grand Ducal was a great place to stay. The staff was kind and professional. Hotel facilities were excellent. View and location in Luxembourg was amazing. Was a very nice place to stay- we will be back.

Wonderful stay. Staff was top notch. Hotel is clean and was well adapted for COVID safety. Reception was friendly, warm and very helpful. Hotel location is excellent- increadible city views!

A very relaxed break in these strange times. GAve us some good downtime.

The two connecting rooms were well appointed and had a nice view. However, upon arrival they were only prepared for one person each. The missing towels, for a family of four, were brought rapidly to the room after informing the reception. During the night we noticed that in one of the rooms it was impossible to adjust the temperature: no matter what the setting on the thermostat, the room temperature remained at 20.5 degrees, which made for a cold morning, especially in the bathroom. The breakfast, served at the table in the restaurant, was a positive experience. Because of the table service, we were able to enjoy the view and the quiet atmosphere, instead of the usual buffet hustle and hassle. This setup could be maintained even post-COVID. Disappointingly, apart from the welcome drink, there was no further recognition for Diamond status; there was no welcome amenity or welcome note in the room.

Conditions and service almost perfect. A lamp in the toilet was not working, and was repaired after request and reminding. Also room not cleaned until noon, but cleaned after request. Interesting design of the shower compartment - practically built within the outlines of the room, separated with half transparent glass walls. There were two strong lights (a blue and red on the shower floor), which I was not able to switch off. Got the feeling that there's a police car in the room. May be made to feel more secure :) ?

We had a junior suite and it was beautiful. Everything was immaculate and spacious. Our battery in the Bose entertainment system died next day was replaced and working. The bathroom had a rain shower and a separate bath with a tv in bathroom. Lighting mood choices for bathroom, bedroom and living room areas. Room service was restaurant quality. Christmas Eve given presents of panettone and drinks. Lovely view from bar looking over city. Fantastic stay.

Life is indeed magnifique in this hotel from the time that you check in to checking out. Personally, i felt home once i entered the hotel with its particular scent common to Sofitel hotels worldwide. The staff are friendly without being intrusive. From this hotel is a short walking distance to the city and just a few hundred yards you are in the stairs to explore the beautiful and world heritage old town with its fortress and fortification. This hotel is a haven of peace.and serenity. I had a wonderful stay that i plan to come back. For those who are spending time in Paris this is merely 2 hours by train, but be sure to check in to this hotel. This hotel has the benefit of giving you a panoramic view of the city from their 8th floor bar and dining area. Breakfast with a view, life is indeed magnifique! Also, i appreciated my early check in and late checkout.