Checked in late in the evening after a meeting and the staff were extremely helpful. My room had magnificent views of the city and was very spacious.

Staff were friendly, polite and always available. Always willing to help with a smile - excellent

Excellent stay First time I had been back to Luxembourg since Covid. The front desk team was extremely helpful. I had arrived quite early and had an 11am meeting. No rooms were available for an early check in. The Woman at the front desk (may have been the day manager?) referred me to the bar on the 8tb floor and politely suggested that should she find something early she would bring me keys. I surely thought this was just her being polite. But at 10:45 she came to give me keys as she was able to get a room ready for me. That was excellent service and consideration. The only thing preventing me from providing a score of 10 was that it was a very warm day and evening in Lux (perhaps 28c) and despite having the Air-conditioning set to 18c the room never got cool and it was uncomfortable to sleep in the evening as the windows couldn't be opened either. I suspect this may be down to Lux environmental regulation? But it was still uncomfortable.

Everyone was very nice. Good service. Clean rooms.

Great views from the restaurant of the city, hotel is well appointed and clean. Coffee machine in the room vibrated noisily so you had to hold the cup otherwise it would fall off and the water was difficult to find as the mini fridge was located in a different area of the room to the drink making facilities. Breakfast buffet was standard.