A booking..com booking had not gone through so I had to take a room offered by the receptionist at a VERY premium price compared to when I last stayed at your hotel a week earlier. A bit of a black-mail situation I felt. I will for sure NEVER book directly again.

Great bay in to floor. Good location. Comfortable

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A really excellent hotel. Upon our arrival people at the reception were very helpful, and since my wife wanted a room with city view we were given the opportunity to change room with a small extra fee. Our room was really big and extra clean with a 100% comfortable bed. Although our first night at the restaurant was not so good in terms of what we ate we were compensated the next two days on all aspects food, excellent service and the amazing view. Restaurant manager and waiters at their best. Many thanks also to the reception manager, who helped us, with his recommendations, to see the city major sights and learn a bit about iys history. A really memorable stay many thanks to all.

Our Prestige Suite was oustanding, the view was exceptional and the Christian DIor coffret was a very generous gesture Thank you so much ! The quality of the food & service on the 8th floor was flawless.. We will definitely come back.

Stayed here for the first time as it was very close to my meeting the following morning. Room was clean, comfortable and well appointed. Hotel has public parking underneath which can be accessed from the reception area. Didn't use the bar or restaurant but went up to the 8th floor to have a look. Nice views of the city. May well stay here again

no personel none answering phone when you call room service. no body cream/ lotion. gym needs update, threadmill not working properly

overall excellent. the one observation to makeis i was told room service was 24 hours yet when i tried to order food at 01.00 in the morning was told the kitchen was closed other than that i would thoroughly rate the hotel

Very nice hotel, close to the centre of Luxembourg. It has a very nice restaurant (MU) on the 8th floor with a great view on the city. The staff is fluent in english, which made the stay very pleasant.

The standards of hotel is far from standard Sofitel and if i were in ACCOR group, i will redefine this hotel either Pullman or Novotel. First, it was understaffed and poor staff trying to do everything from being Concierge to Vallet and Room service. I will appreciate the efforts of Emmanuel who was extremely helpful to us in everything. However, it did not change the reality of hotel restrictions. Never been in this type of Sofitel in my life. Finally, the room was so cold and managed to survive with two duvets.

Hotel was clean and received an upgraded room. On checkout noted that bedding (mattress and duvet cover) is too heavy and air-conditioning did not cool room to a comfortable sleeping temperature. Breakfast buffet in 8th Floor Restaurant was excellent.

Sofitel Grand Ducal was a great place to stay. The staff was kind and professional. Hotel facilities were excellent. View and location in Luxembourg was amazing. Was a very nice place to stay- we will be back.

Conditions and service almost perfect. A lamp in the toilet was not working, and was repaired after request and reminding. Also room not cleaned until noon, but cleaned after request. Interesting design of the shower compartment - practically built within the outlines of the room, separated with half transparent glass walls. There were two strong lights (a blue and red on the shower floor), which I was not able to switch off. Got the feeling that there's a police car in the room. May be made to feel more secure :) ?

We had a junior suite and it was beautiful. Everything was immaculate and spacious. Our battery in the Bose entertainment system died next day was replaced and working. The bathroom had a rain shower and a separate bath with a tv in bathroom. Lighting mood choices for bathroom, bedroom and living room areas. Room service was restaurant quality. Christmas Eve given presents of panettone and drinks. Lovely view from bar looking over city. Fantastic stay.

Life is indeed magnifique in this hotel from the time that you check in to checking out. Personally, i felt home once i entered the hotel with its particular scent common to Sofitel hotels worldwide. The staff are friendly without being intrusive. From this hotel is a short walking distance to the city and just a few hundred yards you are in the stairs to explore the beautiful and world heritage old town with its fortress and fortification. This hotel is a haven of peace.and serenity. I had a wonderful stay that i plan to come back. For those who are spending time in Paris this is merely 2 hours by train, but be sure to check in to this hotel. This hotel has the benefit of giving you a panoramic view of the city from their 8th floor bar and dining area. Breakfast with a view, life is indeed magnifique! Also, i appreciated my early check in and late checkout.