ibis Esch Belval Hotel 3 stars

Customer review rating 4.3/5 2,356 reviews

ALLSAFE approved hotel

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ibis Esch Belval
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+ 13 Services

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Situated nearby the Rockhal (220 yards)

  • Easy access to the train station Belval University, direct line to Luxemburg City within 30 mn

  • Direct access to the University of Luxemburg

  • Nearby shopping centre with movie Theater, restaurants, grocery shops, bars, outlets.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • Copy/print service availablePaying
Information message

Hotel location

ibis Esch Belval

Avenue du Rock n Roll
12
4361 esch sur alzette
luxembourg

Tel: +352261731

Fax: (+352)26173101

Check-in from 14h00

Check out up to 12h00

  • LINE 3 :  3 BELVALPLAZA

  • By plane

    FINDEL At 30km / 18.64 miles

  • By train

    BELVAL UNIVERSITE At 0.1km / 0.06 miles

GPS :49.500763, 5.946737

Our accommodation(s)

At ibis Esch Belval, all our Double and Twin rooms are welcoming and cozy to ensure a pleasant stay. The rooms are all equipped with the new Sweet Bed by ibis bedding, free WIFI and a bathroom.

Room with 1 double bed equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Room with 2 single beds equipped with the new bedding

Accessible room
  • Max. number of persons: 2
  • Area: From 14 / 151 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR RENDEZ VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Esch Belval

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,356 reviews

tripadvisor

TripAdvisor Rating 4.0/5

412 reviews

Customer review rating 4.0/5

Anonymous Solo - 16/02/2021 Confirmed reviews ALL

The experience was ok. The rooms are clean and the internet is good and stable and allowed me to do my work. Helene at reception and one of the night guard (forgot his name but was the older one) were extremely kind and I really appreciated them. During the pandemic it would be good to have a least a kettle in the room to prepare some coffee or tea. An ashtray in front of the hotel would also help. You can't be Planet 21 and accept that cigarette buds have to be thrown in the street. The pillows are not great, too flat. Over the weekend there weren't many people and twice on Sunday I had to shower with cold water despite letting it run for 10 minutes.

perfect

Customer review rating 5.0/5

Bruno Business - 09/02/2021 Confirmed reviews ALL

perfect stay for a business trip.

Customer review rating 2.5/5

Anonymous Families - 02/01/2021 Confirmed reviews ALL

Bad service: nobody even put glasses to drink water in the room.

Vintage industrial area

Customer review rating 4.0/5

Jan Business - 20/11/2020 Confirmed reviews ALL

Stayover before working near the day after, nice area to strawl around and some shops and restaurants nearby

Dear JACKO, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Helène Reception

Sparkling Clean

Customer review rating 5.0/5

Serge Business - 06/11/2020 Confirmed reviews ALL

Very good conditions as always. I come back to this hotel almost monthly and it always is impeccable.

Dear M. T., We very much appreciate your comments regarding your stay at the ibis Esch Belval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as always. Sincerely,

Very Bad experience

Customer review rating 1.0/5

Anonymous Business - 23/09/2020 Confirmed reviews ALL

very poor room - very warm and when you open the window there was lot of noise . I could not sleep whole night

Dear SANJAY P., Thank you for taking the time to tell us about your experience at the ibis Esch Belval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please don't hesitate to inform the reception during your stay, we are open 24 hours and we will enjoy to do our best for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helene Reception

Well located with friendly staff

Customer review rating 4.5/5

Ian F. Business - 18/03/2020 Confirmed reviews ALL

Clean room. Friendly and polite team from reception to housekeeping and at breakfast.

Efficient and helpful.

Customer review rating 4.5/5

Tony S. Business - 17/03/2020 Confirmed reviews ALL

As always all the staff were very good and I enjoy visiting the hotel.

Well located, clean hotel with basic amenities

Customer review rating 4.0/5

Ah Business - 13/03/2020 Confirmed reviews ALL

Good value hotel close to my desired location.

Great service

Customer review rating 5.0/5

Anonymous Solo - 24/02/2020 Confirmed reviews ALL

Excellent cleaning and service. The staff were very helpful.

Dear TAKUMI K., Thank you for staying at Ibis Esch Belval and for your recent review. It was our great pleasure to look after you and serve you according to our high standards. We are pleased to read that you had a great time at our hotel and you enjoyed our facilities , and the services provider by our professional and attentive heartist. We look forward to welcoming you back, and to continue ensuring you have many more Magnifique stays with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Poor sleep

Customer review rating 3.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The location of the hotel was good. The air-conditioning in the room did not work properly and it was very hot to sleep. The bed was all too soft and bad for my back, so I slept poorly and woke up with a backache. The breakfast was good and service friendly.

Dear MARI L., Thank you for staying at Ibis Esch Belval and for your recent review. We are pleased to read that you had a great time at our hotel and you enjoyed our facilities , and the services provider by our professional and attentive heartist. I can only try and reassure you that all comments you have kindly taken the time to share with us are taken on-board and were addressed to the respective departments. These are of great importance to us and allow us to monitor and improve our service continually. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Every time is getting worse

Customer review rating 3.0/5

Roberto Business - 10/02/2020 Confirmed reviews ALL

I spent two weeks on this Hotel, not my first time and I have seen that every time I come back the hotel is getting worse. The personnel is absolutely friendly except for Joaquin, the guy on the breakfast room, all the rest, makes the stay quite confortable. The pillows were awful, my neck still hurts from them, there is no space to leave the thing properly, and there is no parking available, so it's a nightmare to have a car on that location.

Dear ROBERTO G., Thank you for taking the time to share your thoughts and concerns of your recent stay with us. I was most concerned to read about the disappointments and inconveniences you faced during your stay with us. We always value feedback that we receive from our guests and look at it as an opportunity to improve our facilities and services and as such take them very seriously. We will continuously strive to improve our services and facilities by taking your comments into consideration, and I hope when you return you will see the improvements made. I do hope that you will get back to us and Ibis Esch Belval will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Hélène Reception

ibis Esch Belval

Customer review rating 5.0/5

Bigr Couples - 04/02/2020 Confirmed reviews ALL

Great location, great staff, very clean and new. Well priced.

Well located in Belval and very close to shops and transport.

Customer review rating 5.0/5

Yacine R. Business - 29/01/2020 Confirmed reviews ALL

Very nice, helpful and supportive staff. Makes you feel at home!

Everything works

Customer review rating 4.5/5

Rune G. M. Business - 16/01/2020 Confirmed reviews ALL

Friendly staff, nice and clean room, breakfast as expected...

Dear RUNE M., We very much appreciate your comments regarding your stay at the ibis Esch Belval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Good location

Customer review rating 4.5/5

Anne Friends - 22/12/2019 Confirmed reviews ALL

The hotel was perfectly situated next to the railway station and Rockhal.

Dear Anne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hélène Reception

Great 4 nights

Customer review rating 4.0/5

Anonymous Business - 07/12/2019 Confirmed reviews ALL

Everything was fine... The question is, why did the television turn on every night at 00:00 hour?

very poor value for money ratio

Customer review rating 2.5/5

Anonymous Business - 29/11/2019 Confirmed reviews ALL

personel OK, rooms and other areas neat but ikea like furniture, very small room, poorly equipped and this for a ***** price.

Customer review rating 4.0/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

positiva

Dear P. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hélène Reception
Customer review rating 3.5/5

E. B. Business - 22/11/2019 Confirmed reviews ALL

It was a good stay, but forgot to mention that the shower was not warm enough late in the evening. The next morning it was okay. Room 1010

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