ibis Esch Belval Hotel 3 stars

Name: ibis Esch Belval
Address: ESCH SUR ALZETTE, 4361, LUXEMBOURG
Telephone: (+352)261731
Rating: 4.3

Customer review rating 4.3/5 2,329 reviews

ALLSAFE approved hotel

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+ 13 Services

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ibis Esch Belval Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Mr Julien RONDEPIERRE, Hotel Manager

Our team will welcome you with a smile and it is our primary concern for you to have a good time with us in the city of Esch. Our hotel is ideally situated in the heart of the brand new city Esch-Belval, only 50 meters from the famous Music theatre "Rockhal". The greatest acts from all over the world play in this famous venue. Furthermore, our hotel is next to the shopping area "Plaza" and conveniently located next to the Business area and the University.

In the city of Esch you will find the famous Rockhal, a shopping centre and several restaurants and bars. If you have children in tow, then we can recommend a visit to the Parc Merveilleux zoo, which is also near the hotel. A theatre and cinema can be found in the adjacent town of Esch sur Alzette. The historical centre of Luxembourg City, 20 minutes by car, should also be on your to-do list. There you'll find several museums, historic buildings and many other things to do.

Hotel extras

An ALLSAFE NSF certified hotel
Situated nearby the Rockhal (220 yards)
Easy access to the train station Belval University, direct line to Luxemburg City within 30 mn
Direct access to the University of Luxemburg
Nearby shopping centre with movie Theater, restaurants, grocery shops, bars, outlets.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
Public indoor parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Shoe shine machine

BreakfastPaying
1 bar(s)

Copy/print service availablePaying

Hotel location

ibis Esch Belval

Avenue du Rock n Roll
12
4361
esch sur alzette
luxembourg

Tel: +352261731

Fax: (+352)26173101

Contact email :

Check-in from 14h00

Check out up to 12h00

LINE 3 : 3 BELVALPLAZA

By plane
FINDEL At 30km / 18.64 miles
By train
BELVAL UNIVERSITE At 0.1km / 0.06 miles

GPS :49.500763, 5.946737

Our accommodation(s)

At ibis Esch Belval, all our Double and Twin rooms are welcoming and cozy to ensure a pleasant stay. The rooms are all equipped with the new Sweet Bed by ibis bedding, free WIFI and a bathroom.

Room with 1 double bed equipped with the new bedding

Accessible room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Room with 2 single beds equipped with the new bedding

Accessible room

Max. number of persons: 2
Area: From 14 m² / 151 sq ft

Wireless internet in your room
Satellite/cable colour TV
Direct dial telephone

Rooms

Our restaurants and bars

BAR RENDEZ VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

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Dinner

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Vintage industrial area

Jan Business - 20/11/2020 Confirmed reviews ALL

Stayover before working near the day after, nice area to strawl around and some shops and restaurants nearby

Dear JACKO, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Helène Reception

Sparkling Clean

Serge Business - 06/11/2020 Confirmed reviews ALL

Very good conditions as always. I come back to this hotel almost monthly and it always is impeccable.

Dear M. T., We very much appreciate your comments regarding your stay at the ibis Esch Belval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as always. Sincerely,

Very Bad experience

Anonymous Business - 23/09/2020 Confirmed reviews ALL

very poor room - very warm and when you open the window there was lot of noise . I could not sleep whole night

Dear SANJAY P., Thank you for taking the time to tell us about your experience at the ibis Esch Belval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please don't hesitate to inform the reception during your stay, we are open 24 hours and we will enjoy to do our best for you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helene Reception

Well located with friendly staff

Ian F. Business - 18/03/2020 Confirmed reviews ALL

Clean room. Friendly and polite team from reception to housekeeping and at breakfast.

Efficient and helpful.

Tony S. Business - 17/03/2020 Confirmed reviews ALL

As always all the staff were very good and I enjoy visiting the hotel.

Well located, clean hotel with basic amenities

Ah Business - 13/03/2020 Confirmed reviews ALL

Good value hotel close to my desired location.

Great service

Anonymous Solo - 24/02/2020 Confirmed reviews ALL

Excellent cleaning and service. The staff were very helpful.

Dear TAKUMI K., Thank you for staying at Ibis Esch Belval and for your recent review. It was our great pleasure to look after you and serve you according to our high standards. We are pleased to read that you had a great time at our hotel and you enjoyed our facilities , and the services provider by our professional and attentive heartist. We look forward to welcoming you back, and to continue ensuring you have many more Magnifique stays with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Poor sleep

Anonymous Business - 17/02/2020 Confirmed reviews ALL

The location of the hotel was good. The air-conditioning in the room did not work properly and it was very hot to sleep. The bed was all too soft and bad for my back, so I slept poorly and woke up with a backache. The breakfast was good and service friendly.

Dear MARI L., Thank you for staying at Ibis Esch Belval and for your recent review. We are pleased to read that you had a great time at our hotel and you enjoyed our facilities , and the services provider by our professional and attentive heartist. I can only try and reassure you that all comments you have kindly taken the time to share with us are taken on-board and were addressed to the respective departments. These are of great importance to us and allow us to monitor and improve our service continually. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Every time is getting worse

Roberto Business - 10/02/2020 Confirmed reviews ALL

I spent two weeks on this Hotel, not my first time and I have seen that every time I come back the hotel is getting worse. The personnel is absolutely friendly except for Joaquin, the guy on the breakfast room, all the rest, makes the stay quite confortable. The pillows were awful, my neck still hurts from them, there is no space to leave the thing properly, and there is no parking available, so it's a nightmare to have a car on that location.

Dear ROBERTO G., Thank you for taking the time to share your thoughts and concerns of your recent stay with us. I was most concerned to read about the disappointments and inconveniences you faced during your stay with us. We always value feedback that we receive from our guests and look at it as an opportunity to improve our facilities and services and as such take them very seriously. We will continuously strive to improve our services and facilities by taking your comments into consideration, and I hope when you return you will see the improvements made. I do hope that you will get back to us and Ibis Esch Belval will have the opportunity to correct the negative impression and turn around your experience. Sincerely, Hélène Reception

ibis Esch Belval

Bigr Couples - 04/02/2020 Confirmed reviews ALL

Great location, great staff, very clean and new. Well priced.

Well located in Belval and very close to shops and transport.

Yacine R. Business - 29/01/2020 Confirmed reviews ALL

Very nice, helpful and supportive staff. Makes you feel at home!

Everything works

Rune G. M. Business - 16/01/2020 Confirmed reviews ALL

Friendly staff, nice and clean room, breakfast as expected...

Dear RUNE M., We very much appreciate your comments regarding your stay at the ibis Esch Belval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Good location

Anne Friends - 22/12/2019 Confirmed reviews ALL

The hotel was perfectly situated next to the railway station and Rockhal.

Dear Anne, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hélène Reception

Great 4 nights

Anonymous Business - 07/12/2019 Confirmed reviews ALL

Everything was fine... The question is, why did the television turn on every night at 00:00 hour?

very poor value for money ratio

Anonymous Business - 29/11/2019 Confirmed reviews ALL

personel OK, rooms and other areas neat but ikea like furniture, very small room, poorly equipped and this for a ***** price.

Anonymous Business - 28/11/2019 Confirmed reviews ALL

positiva

Dear P. , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hélène Reception

E. B. Business - 22/11/2019 Confirmed reviews ALL

It was a good stay, but forgot to mention that the shower was not warm enough late in the evening. The next morning it was okay. Room 1010

Good stay

Anonymous Business - 19/11/2019 Confirmed reviews ALL

It was a great location (near the station and RockHal) Staff were helpful too

Dear BLESSING O., We very much appreciate your comments regarding your stay at the ibis Esch Belval. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène Reception

Too expensive

Piotr Business - 19/11/2019 Confirmed reviews ALL

I am aware that LUX is not a cheap country directly. But paying eur140-150 for a 3* small room, equipped with basics, not even offering a kettle to prepare some tea, with no restaurant that you can reach without putting on coats or other jackets, taking an umbrella - that is not really a bargain. If you add - no airport transfer offering (“you can take a taxi” as a polite mail suggested), final transfer cost at the level of eur140 - that is a rip-off, sorry! Good that the room at least was super clean :-)

Dear PIOTR G., Thank you for taking the time to tell us about your experience at the ibis Esch Belval. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please let us assure you our prices are in line with those of our competitors on Luxembourg. About the taxi, we work with a special taxi, you can order at the reception directly and it cost 80.00€. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hélène Reception

Cool hotel

PAG00 Business - 19/11/2019 TripAdvisor review

It was a nice stay. Very decent hotel. Very decent and clean room. Comfortable bed. Downside? The price not really corresponding to the level of quality. I can understand that LUX is in general an expensive country but 140-150 eur for a night is not really a bargain. Especially for a hotel like IBIS. For money significantly lower than that one can easily find 3* hotels in world metropolies (like eg Dubai or FRA) - offering better facilities, bigger rooms, much bigger and better bathrooms etc etc. I will think twice next time choosing a hotel in LUX… If you add a taxi bill for airport transfer for over eur140, hmmmm no, rather not, thank you

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