ibis Esch Belval 3 stars

Customer review rating (ALL Rating) 4.5/5 659 reviews

Best price
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Avenue du Rock n Roll, 12, 4361 ESCH SUR ALZETTE, Luxembourg

Description

Hotel extras

  • The hotel is located in the heart of the new town of Belval

  • Situated nearby the Rockhal (220 yards)

  • Easy access to the train station Belval University, direct line to Luxemburg City within 30 mn

  • Direct access to the University of Luxemburg

  • Nearby shopping centre with movie Theater, restaurants, grocery shops, bars, outlets.

Our accommodation(s)

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Hotel location

ibis Esch Belval

Avenue du Rock n Roll, 12
4361 ESCH SUR ALZETTE
Luxembourg

GPS:49.500763, 5.946737

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  659 reviews

TripAdvisor Rating  4.0/5  451 reviews

Overall good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Hotel location is good, rooms are clean, parking is a bit difficult/expensive.

Dear Mr B., Thank you to taking the time to write us a feedback. We are pleased to read that our location was great and cleanliness too ! For the parking, you have several possibilities on Belval, but unfortunately, none free. We wish you a nice day and Merry Christmas. Sincerely, Yann Reception Team

Good location for Rockhal, short walk from Uni campus and railway station.

Customer review rating 4.0/5

Luxembourg C. Couples - Confirmed reviews ALL

One night, in general fine, clean and quiet room. However, I booked on the All Accor site - I have "Gold" level membership, and paid €140 at checkin. BUT then I noticed the screen behind reception advertising prices for that night - €123 for All Accor members, and €137 for non members. As member, I paid €13 more than the members' rate, and €3 more than the non member walk up rate. All Accor advertises "BEST PRICE GUARANTEED", yet when requested, the receptionist said management could not change my room rate. This does not inspire confidence in All Accor advantages, or "best price guarantee". I would be greateful if to be reimbursed or compensated for the €13 price difference. Thank you in advance for giving this matter you best attention.

Dear Mrs E., Thank you for your comment. We are sorry that you encountered this mishap during your stay with us. We will refund you the sum of €13 as soon as possible. My manager Catherine takes care of it. We apologize again. We hope to see you very soon and wish you a nice Christmas holidays. Sincerely, Yann VIELLE - Reception

Excellent help in difficult situation

Customer review rating 4.0/5

Susan Business - Confirmed reviews ALL

I would like to thank Mustafa from the reception desk who helped to find a room in the fully booked hotel. There had been a misunderstanding as to the date of booking, but he arranged it all in a quiet and very polite manner. I am grateful for this.

Dear Sabine, Thank you for sharing your experience at ibis Esch Belval! I am glad that you find a solution thanks to Mustafa. I hope to welcome you soonagain among us, Sincerely, Anne Maubert, General Manager

You get what you pay for

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

No frills, ok for short stay

Dear Gilles, Thank you for sharing your experience at ibis Esch Belval. We hope to see you again very soon! Sincerely, Anne Maubert, General Manager

Good location and satisfactory service.

Customer review rating 4.0/5

Alice Families - Confirmed reviews ALL

We had a pleasant stay and did not encounter any issues with communication with the staff or regarding our stay. The location was good, and despite being close to bars and a concert hall, there was no issue with noise. We did not take breakfast but the bar provided good and quality service. The room was small, but comfortable. The bathroom was also small and we had to wait for the towels to dry up after shower. Thank you, I would choose your hotel again if such an occasion arose again.

Dear Alice, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yann - Reception

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Other web-users rate our hotel

  • 445 reviews 8.5/10 Location
  • 518 reviews 5.8/10 Room
  • 480 reviews 9.2/10 Service
  • 8 reviews 8.5/10 WiFi
  • 272 reviews 7.2/10 Breakfast
  • 226 reviews 8.2/10 Cleanliness
  • 127 reviews 4.1/10 Value
  • 59 reviews 4.7/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.