ibis Styles Luxembourg Centre Gare Hotel 3 stars

nice welcome when we arrived, all facilities worked well.

The hotel is a few steps from the central station in a party zone that lasts well into the wee hours. The split double bed consumes most of the tiny room leaving less than a meter between the bed corners and the wall to walk around it. The bathroom is also tiny. The toilet is angled in a corner so tightly that the guest has to turn nearly sideways when sitting. I'm only 172cm so there's no reasonable explanation for this. The entrance to the shower was narrower than the length of my forearm and raised quite high which makes it quite precarious to step down out of whilst slippery and set. There are no other safety handles, only the pane of glass or the tile wall to assist with balance. The television was mounted high on the wall near the ceiling and is barely larger than most laptop screens. The ventilation system is large, loud, and visible in the room hanging over the door. It had not been cleaned in ages evidenced by the black stains on the ceiling from the vent. The inside lock for the door did not work and in fact fell into my hand when trying to operate it. I did mention this to the front desk, and it was repaired the next day, but simple regular equipment maintenance would prevent these issues. The hotel "bar" is a reference to asking the front desk attendant to make a drink. Three or four "plates" are offered, which I can only assume would be microwaved. There is otherwise no restaurant in the hotel which is inconvenient for business travelers. Upon checkout, the front desk took an extraordinary time to settle the room charge and prepare a VAT invoice for the company. Despite being a Gold member of Accor, they had no profile info on file, nor could they speak English, so I had to write out the business info so they could find it whilst my taxi waited outside to take me to the office. A queue of several people formed behind me as well and there was no one else on hand to checkout other guests on a busy Friday morning. Overall, the hotel is minimally maintained, ill prepared, and poorly located in a seedy part of an otherwise beautiful city. Despite my loyalty to Accor, I will intentionally avoid this property in the future.

n/a

Clean , coffee all the day available, calm room

Rooms are tiny and in particular my room was not fully clean. However the location is excellent.

Pleasant stay. Close to train station & city. Breakfast essentials available with free coffee to 10pm. Rooms, especially bathroom, small

The hotel was simple but fine. However, locating it while driving a car in the central city is very difficult in addition to finding parking. The hotel website should provide more detailed instructions especially since much of the area around the hotel is under construction.

The room was rather cramped but clean and the bed was comfortable.

Excellent staff, who were both polite and very helpful. The 24-hour available coffee machine in the breakfast room was a real blessing when one enters the hotel from the cold rainy outdoors. Although there were no warm items in the breakfast room, there were a lot of different cereals and a variety of both bread and cold items such as 2 varieties of cheese, ham, luncheon meat and sliced salami. There was also a selection of yoghurts, butter and cholesterol free margerine. So in my opinion all this variety is much more than sufficient for the price that I paid. Furthermore, I personally never have the time to cook my breakfast, but have to rush everyday for my work duties. If one needs to have warm items for breakfast, he can opt to fork out double the amount paid for the stay and go in a higher grade hotel. The staff was very friendly and helpful. The only negative that I can mention is the small room, but this was only made worse by having two large luggages and 2 small ones, however we managed just the same by placing all luggages under the full-sized bed. Anyway, my wife and I use the hotel room just to relax and sleep at night, so in saving a few bucks and getting a small room is still a good deal. We will definitely return.

Nice stay in Luxembourg. Good breakfast, good staff and clean room. Would have been nice to have a few bottles of water in the room, and the temperature was a little warm for me despite setting the AC to the lowest setting

Friendly, helpful staff and central location but room very small, especially the en-suite.

This Ibis hotel offers less in comparison to other Ibises: less products for breakfast (moreover everything is cold because you have to pick up directly from the fridge). No fresh vegetables. They don't do any effort to make customers satisfied. Rooms are extremely small.

Very good hotel near the station

Good location and friendly staff at the front desk

Great breakfast, comfy bed, good location