ibis Styles Luxembourg Centre Gare 3 stars

We stayed here for 2 nights on our way through to Switzerland and wanted somewhere central. The hotel is a short walk to the central station, but that's the only positive. Apart from the staff being friendly and helpful. The rooms are very basic and small. More like student accommodation with a tiny shower room and nowhere to store 2 suitcases or hang more than 5 or 6 items of clothing. Breakfast was basic too, no hot selection, not even a toaster, and the pastries were of very poor quality. No coffee making facilities in the rooms, had to rely on the machine in breakfast area between 6:30am and 10:30pm. Not good when you want a drink before getting ready to go down to breakfast. The area the hotel is situated in didn't feel safe at night. Pole dancing and strip clubs, men hanging around in groups without purpose, made to feel very uneasy when going to or from the hotel. The hotel was my only poor experience of Luxembourg. The free public transport is fantastic and the city was beautiful. Would definitely return, but not to the Ibis Styles.

Reception: Man was helpful and efficient, maps offered at time of checkin, and also advised that all public transport in Luxembourg country is free of charge (at the time of our stay). Room / facilities: Room number 504 is on the 5 floor and is clean, cosy and basic, a queen bed, flat screen TV, small table, 1 chair and ottoman. The room has to much furniture for the 12sq m room size. The room is facing the rear of the hotel and is very quiet. There is a self control air con fan (built into the roof) with a window that opens a small amount. The ibis Styles room has zero room amenities to offer guests, no fridge, no tea/coffee, no safe, no bottled water, which would be expected in a Ibis Styles.….. I have experienced more amenities in a standard ibis hotel when i was in vietnam a few days prior to arrival into Luxembourg. Laundry: Drop off laundry service is available at additional cost. Parking: is available at an additional cost Wifi: Complementary and really good speed. Email address required to access. Conclusion: Very close to the main train station, supermarkets around the corner or next door, old town is approx 1km or a 10 min walk, trams depart regularly to old town direction. The main train station is a 2 min walk also bus and tram stops. Letdowns: Whilst there are many nightclubs in the general area, it did make one feel slightly uncomfortable whilst walking the street. Construction noise during the day is heard from the construction at the end of the street. It was very odd, that upon our checkout the reception man offered us a coffee on departure. Despite entering and exiting the hotel numerous times throughout our stay, we were never offered a coffee. Location / Nearby: Main train station, supermarket around the corner or next door. Old town centre is about a 1km (or 5 mins on the tram), main train station, bus stops and tram stop are a 2 min walk. Getting to hotel: Best use GPS. From the Lux airport, Bus 29 will take you to the main train station this is direct and can take 30 mins depending on traffic. Public Transport is currently free (at the time of our stay)

Did not get there because of a technical problem with our vehicle, but when trying to explain that the hotel employee first didn't understand, then didn't reply anymore, and then disconnected.

Unfortunately the air con was very loud but didn't seem to change the temperature much.

The experience was good, very cute room. Good connected with the centre if you take a tram or even walking is around 20 min.