ibis Styles Luxembourg Centre Gare Hotel 3 stars

Customer review rating 4.0/5 2,974 reviews

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ibis Styles Luxembourg Centre Gare
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+ 14 Services

Hotel extras

  • 2-minute walk from Luxembourg Gare Centrale

  • In walking distance from the historic centre

  • Breakfast buffet served every morning

  • Private indoor parking available

  • Reception at your service 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day (nearby)
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Styles Luxembourg Centre Gare

30 rue Joseph Junck
1839 luxembourg
luxembourg

Tel: +352492496

Fax: (+352)492109

Check-in from 14h00

Check out up to 12h00

  • ALL :  GARE

  • By plane

    LUXEMBOURG FINDEL At 7km / 4 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

GPS :49.600719, 6.131036

Our accommodation(s)

Modern, comfortable and non-smoking rooms, all equipped with air-cooling system, flat screen TV, free WIFI and a practical bathroom with shower and hair dryer. Mineral water and hot drinks are at your disposal in a special cosy corner from 11am to 10pm which you also can take with you. Small snacks are also available 24/24 at the bar (on request and on-site only).

Our restaurants and bars

BAR DE L'HOTEL

Our bar is open every day and offers a varied menu of local beverages and snacks as well as some catering options.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Styles Luxembourg Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

2,974 reviews

TripAdvisor Rating 3.0/5

1,183 reviews

central

Customer review rating 3.0/5

Xxxl Business - 13/09/2021 Confirmed reviews ALL

ras

First time no room clieaning at all

Customer review rating 1.0/5

Sergio Business - 13/09/2021 Confirmed reviews ALL

No cleaning, no trash pickup, no making bed... Is this standard procedure now a service subject to extra charge for a room charged at same price as before? Especially when you are a well known brand? Hygiene is crucial to any accommodation service (even more with the current pandemic). Sorry, but next stay will be another hotel, independent of the price. At least room cleaning is included.

Perfect location

Customer review rating 5.0/5

Antoj Couples - 17/08/2021 Confirmed reviews ALL

Very good service as well as staff. Everything was fine.

well located

Customer review rating 5.0/5

Anonymous Couples - 17/08/2021 Confirmed reviews ALL

The location was great and the facility was updated. Also, the staff was very nice.

Well located and good staff

Customer review rating 4.0/5

Shubham R. Families - 13/08/2021 Confirmed reviews ALL

Stay was comfortable. Being a silver member, services are less.

Good stay, very friendly

Customer review rating 4.0/5

Menno Families - 12/08/2021 Confirmed reviews ALL

The hotel is normal, clean and super located to visit town. Staff is very friendly and helpful. The hotel has small rooms with very small bathrooms, but everything is there. The parking garage is very small and very narrow to drive in. Another alternative would be welcome to park your car.

I know now why it was cheap...

Customer review rating 4.5/5

Kamil Couples - 08/08/2021 Confirmed reviews ALL

+ extremely helpful receptionist during check in + location - outdated design - overused equipment - neighborhood

Breakfast during Covid is a complete disaster

TripAdvisor rating 1.0/5

liespi Business - 24/07/2021 TripAdvisor review

Because of Covid there was no normal breakfast buffet. Instead of that you have to fill in a form to select the breakfast items you prefer. But the breakfast items (quality and quantity ) you could select was completely not conform the IBIS standard. Ham, salami, eggs where for exemple not available. You could for exemple get only 3 pre-pack mini-viennoiserie (mini-croissant, mini-pain au chocolat, mini-pain au raisin). An additional mini-croissant was refused by staff. Staff apologizes for this horrible IBIS-Covid-breakfast and told me that this Covid-breakfast was an idea of the hotel manager. Staff told me also that the Luxembourg-law allows a normal breakfast buffet but that the hotel manager has maintained his own ideas on breakfast during Covid. This IBIS-Covid-breakfast was in any kind not worth 10 Euros. Tip: The hotel is located 100 meter from Luxembourg central station, where you can get a much better breakfast for the same price at the different food-shops in the station.

Regarding breakfast, I understand your point of view, however the setting up of the breakfast buffet is at the discretion of the hotelier. Some hotels have the staff and the space to apply the appropriate sanitary measures, but in our case, I have felt that it would not be possible to guarantee the health of all by leaving free access to food and equipment that cannot be adequately protected and/or disinfected. Regarding, for example, the plates filmed and made available on certain buffets, we do not have the place to juxtapose them while maintaining the necessary cold chain. Moreover, considering that everything that customers are brought to touch must be disinfected (tongs , buttons for the coffee machine, carafe, etc.), a member of staff should then be dedicated to this watch, which, given our small team, is unfortunately impossible. It is obviously everyone's responsibility to respect barrier gestures as well as hand disinfection, but having seen some of our customers "at work", we know that monitoring and correcting the behavior of our guests in front of a buffet is not very well accepted. For our breakfast “on a tray”, we offer almost all the products corresponding to the buffet of our ibis Styles brand standards (which I specify are quitte différent front Red ibis standards) and the bakery base for each tray includes a half-baguette as well as 3 mini-pastries. Unlike most hotels, we do not cook the bakery but we are delivered every morning. If you had ask for more mini viennoiseries when filling your form, we could have adjusted our order but by the time of the breakfast, giving you an extra croissant could have deprived another guest. We always try to be flexible but we need to deal with structural constraints. In the opinion of our customers in recent months, our tray is hearty and varied as it is also up to everyone to compose his breakfast as he wishes with a whole range of products listed on a sheet to be filled upon check-in, products which are all individually packaged. For us, serving our breakfast on the tray simply represents an adjustment which allows us to respect the sanitary measures as well as possible given our small structure while offering a very complete offer. The 10 € (instead of 12 €) have been accurately estimated and we also take the trouble to send each booker the email you should have received with all the measures put in place within the hotel. Thus each customer is free to maintain or not their reservation with full knowledge of the provided service. To conclude, I will only say that serving our breakfast on a tray requires more efforts and attention from the hotel team than setting up a buffet. You could then find some hotel members who are desperately waiting for the breakfast buffet to be back... which will probably occur in September since growing occupancy will no longer leave us the opportunity to serve « on a tray ».

Pleasant stay

Customer review rating 4.5/5

Eamonn Friends - 18/07/2021 Confirmed reviews ALL

We had a very good stay at this hotel, nice staff, good breakfast and a perfect location. 3 minutes walk from the Central Station and 15 minutes walk from the centre.

Good stay

Customer review rating 4.5/5

Terry Couples - 14/07/2021 Confirmed reviews ALL

Friendly reception. Rooms clean

Unacceptable room!

Customer review rating 0.5/5

Anonymous Solo - 13/07/2021 Confirmed reviews ALL

WC of children size Toilet not working Window almost inexistent No space to move in the room Horrible arrangement of space Only positive comment: room was clean

Well connected l.

Customer review rating 5.0/5

Perfect L. Couples - 12/07/2021 Confirmed reviews ALL

Property is close to gare station (3min walk). The place is very convenient to travel across Luxembourg as it is near gare. Rooms are small but everything provided in the room is in good working condition, for example, Ac, tv, shower etc. so no complaints on the size of room. Place is full of restaurants so one can have the cuisine he/she likes. Overall full marks.

Well located

Customer review rating 4.0/5

Andrei Couples - 12/07/2021 Confirmed reviews ALL

Great location, rooms need a bit more of improvement as you could see the rust in some parts of the toilet and usage. Friendly and helpful personnel.

Overall, a good trip

Customer review rating 4.5/5

Anonymous Solo - 05/07/2021 Confirmed reviews ALL

One notable thing - the staffs there are very friendly. In general, everything was good for me, although the lock of my room had a problem and it wasn't easy to lock every time I went out.

Well located, narrow room, clean but some repairs to do in the bathroom

Customer review rating 3.5/5

Anonymous Business - 20/06/2021 Confirmed reviews ALL

People at reception helpful and nice

Well located

Customer review rating 3.0/5

Anonymous Business - 10/06/2021 Confirmed reviews ALL

room clean, has to be refreshed. Friendly Staff (reception).

Well located, Good price, Reasonable, Good

Customer review rating 4.0/5

Aleksandar Solo - 31/05/2021 Confirmed reviews ALL

Good experience, Perfect location, Good service... some things could be improved

tiny room

TripAdvisor rating 3.0/5

Iancardiff1 26/02/2020 TripAdvisor review

This was not even up to budget standard -the room was very small with small double bed and tiny bathroom.Bathroom door did not close properly. Lot of noise from the street-dodgy area.Fighting in the street late at night. Very warm in the room even with heating off.

Close to train

TripAdvisor rating 3.0/5

L W Solo travel - 01/01/2020 TripAdvisor review

Very close to train station, supermarket and restaurants. More like hostel accomodation than hotel-tiny bathrooms. Room very hot (even with 4.c outside) but thankfully could open the window. Breakfast basic. Service a little slack! My room was very quiet.

More or less OK

TripAdvisor rating 3.0/5

Maria G Business - 08/11/2019 TripAdvisor review

The hotel is...more or less OK: very small but clean room. Cleaning every day. Bathroom is so small, that you need to open the bathroom door to dry yourself with a towel :) Awful smell from the sewage system (canalization). Breakfast is rather poor in selection, but your can survive: granola, muesli, milk, yogurt, fruits, salami and ham, cheese. Different kind of croissants...

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