Novotel Luxembourg Centre

Novotel Luxembourg Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,242 reviews

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Description

Hotel extras

  • An ALLSAFE Bureau Veritas certified hotel

  • Hot or express continental breakfast

  • 24-hour fitness room

  • 4 airy, flexible spaces for successful events

  • Free WIFI in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire
L-1911 LUXEMBOURG
Luxembourg

Telephone +352 24 87 81

Fax +352 26 48 02 24

  • BUS:  30 LABORATOIRE

  • By plane

    FINDEL INTL AIRPORT At 7km / 4 miles

  • By train

    GARE DE LUX At 0km / 0 miles

GPS:49.604778, 6.137419

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RED SQUARE

Our four essential ingredients are modernity, friendliness, flavour and enjoyment. Guests can dine in our restaurant at just about any time of day that suits them.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,242 reviews

TripAdvisor Rating  4.0/5  1,385 reviews

Certificate of excellence 2022

Friendly staff and great lication

Customer review rating 5.0/5

Maleeya Families - Confirmed reviews ALL

We enjoyed our brief stay. The rooms were clean and modern. Staff friendly. Located in central Luxembourg .

Dear Malee, Thank you for taking the time to review your time at Novotel Luxembourg Centre. We are pleased that you enjoyed your stay and thank you for highlighting our central location. We all look forward to welcoming you back in the future. Kind regards, Sonia Zaied, General Manager

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I stay several times inside this Novotel. Due to covid my last visit was 2-3 year ago. Rooms are very good. The connectivity for smartphones I enjoy. But I would recommend to check the breakfast, roll wasn't fresh, jam looks quite old. For big jam glases I recommend small bowls. Butter was hidden at another place.

Dear Carsten, Thank you for taking the time to review your stay at Novotel Luxembourg Centre. It is always a pleasure to welcome a returning guest and we are delighted that you were satisfied with your room. We do, however, regret you were not completely satisfied with your say, rest assured your comments. It is through feedback such as this that we are able to continuously review and improve our services. We hope we have the opportunity to welcome you back. Kind regards, Sonia Zaied, General Manager

Great location and great customer service

Customer review rating 4.5/5

Melanie Business - Confirmed reviews ALL

Stayed for two nights and anytime I engaged with the staff they were very helpful and polite. The breakfast was great.

Dear Melanie, Thank you for sharing your experience of your time at Novotel Luxembourg Centre. We are delighted that you enjoyed your stay with us and that our location was convenient for your needs. We also appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Your positive feedback inspires us to continue with our efforts. However, we would like to apologise for any inconvenience concerning the air conditioning, and we urge you to notify our team of such issues during your stay so that we can find an adequate solution. We look forward to welcoming you back in the future. Best regards, Sonia Zaied, General Manager

Good mood

Customer review rating 5.0/5

Galina Families - Confirmed reviews ALL

The hotel is conveniently located. Friendly staff. Clean in the rooms.

Dear Stanislav, Thanks for your feedback. It is very rewarding to learn that we provided you with the perfect stay, and we are glad our location was ideal for your time here. We appreciate your kind comment about our team; the acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly uphold our performance. We look forward to welcoming you back to Novotel Luxembourg Centre. Best wishes, Sonia Zaied, General Manager

Good Location, Friendly staff

Customer review rating 4.0/5

Ryan Couples - Confirmed reviews ALL

We had a good stay. The front desk team were helpful and knowledgeable, the hotel was well located and the rooms were clean

Dear Ryan, Thank you for this kind review. It was a pleasure to receive your feedback about your time at our hotel; our team sincerely appreciates your kind words. We look forward to welcoming you back to Novotel Luxembourg Centre. Best wishes, Sonia Zaied, General Manager

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