Novotel Luxembourg Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 1,636 reviews

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Description

Hotel extras

  • Cosy rooms, newly renovated for your ultimate comfort

  • Explore with ease, just 10 minutes walk to UNESCO world heritage centre

  • Restaurant & bar: the perfect place to enjoy a variety of menus & drinks during your breaks

  • Five meeting rooms & unique mezzanine space for all gatherings and events

  • Hassle-free arrivals with public parking & easy access to the airport and train station

Our accommodation(s)

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Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire, 35 rue du Laboratoire, 35 rue du Laboratoire
1911 LUXEMBOURG
Luxembourg

GPS:49.604778, 6.137419

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Origine

At Origine, indulge in fresh, inventive local cuisine crafted with care, served in a warm and elegant atmosphere.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,636 reviews

TripAdvisor Rating  4.2/5  1,531 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Shanjeev K. M. Couples - Confirmed reviews ALL

The room was spacious and had great amenities and the reception staff were very warm and helpful too

Dear Shanjeev, Thank you for your feedback following your time at Novotel Luxembourg Centre. We are thrilled you enjoyed a fantastic stay with us. Your appreciation for our well-appointed rooms and attentive service means a lot. Your kind words inspire us to keep delivering experiences that exceed expectations. We look forward to welcoming you back. Best wishes, Sonia AURIOL , General Manager

Customer review rating 4.0/5

Benedikt T. Business - Confirmed reviews ALL

Very friendly staff starting when entering the hotel - the reception team starts with a warm welcome.

Dear Benedikt, Thank you for this review of your pleasant stay with us at Novotel Luxembourg Centre. It’s wonderful to hear that our reception staff set a positive tone right from your arrival. Still, we regret that the internet connection did not align with your expectations. We continuously work with providers to enhance connectivity for all our guests. Nonetheless, knowing you’re a valued ALL Gold member, we’re thrilled your experience reflects the standards we strive to uphold. Your loyalty inspires us to keep delivering memorable moments. We look forward to welcoming you back. Best wishes, Sonia AURIOL , General Manager

Customer review rating 3.5/5

Lovro P. Business - Confirmed reviews ALL

Ok

Dear Lovro, We appreciate you sharing your comments with us. We are delighted that your overall experience at Novotel Luxembourg Centre met your expectations. However, we sincerely regret that some aspects of your stay did not fully meet your standards. While our rooms are equipped with a modern climate control system allowing guests to adjust temperatures, we understand the preference for natural ventilation. For future visits, subject to availability, you’re welcome to request a room with partial window access at the time of booking. A number of our garden-facing rooms offer this feature, in line with local safety regulations. We nevertheless hope you were able to appreciate our central location near Luxembourg Ville railway station, providing convenient access to both public transport and the historic city center. It would be a pleasure to welcome you back on a future occasion. Kindest regards, Sonia AURIOL , General Manager

Customer review rating 4.5/5

Thomas S. Business - Confirmed reviews ALL

Nice and clean hotel with friendly staff located close to the city center around the main train station. Easy to get to from the airport using the (free) bus. Room nice and large - all facilities working well. View is a bit boring, but there are plenty of interesting locations nearby - shops, restaurants etc. Hotel restaurant is good, and the bar / lounge area is cosy and relaxing. Small things to improve: Chromecast on the TV didn't seem to work with my PC - and the plugs (for inserting HDMI cable) are extremely inaccessible - would be nice with the opportunity to plug in equipment to the TV. Bartender at the lounge bar did not come by for orders, and he didn't call "last round" before closing. But these are small things compared to the overall experience. This hotel is a bit pricy, but the location may be worth it - and I would not mind visiting again (for the 3rd time)!

Dear Thomas, Thank you for taking the time to share your feedback following your stay at Novotel Luxembourg Centre. It is wonderful that you had such a great experience during your business trip with us. We are delighted that you found our team friendly and appreciated the cleanliness throughout the property. It is great that you enjoyed the quality of our restaurant and found our bar area comfortable and relaxing. We are also pleased that your room met your expectations with its spacious layout and well-functioning amenities. However, we are sorry that some technical aspects did not work as smoothly as expected during your visit. We take your observations into consideration and our team remains available to assist with any connectivity needs during future stays. Nonetheless, we are thrilled that you appreciated our central location near the main train station and the convenient access from the airport using public transportation. It is wonderful that you found the surrounding area rich with shops and restaurants to explore. We look forward to welcoming you back for your third visit. Kind regards, Sonia AURIOL , General Manager

Customer review rating 3.5/5

David A. S. Business - Confirmed reviews ALL

Hi, During my stay in end of January at your Hotel, I can say that I was overall satisfied. I would like to call-out the fact about the heating of the rooms as the first day, I noticed during the night (I arrived late) that the room was very cold and wouldn't adjust the temperature according to the temp regulator on the wall. Other than that, the staff was hospitable, friendly, and professional. Thank you. My regards, Alex

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Other web-users rate our hotel

  • 1,100 reviews 8.9/10 Location
  • 1,251 reviews 7.8/10 Room
  • 1,445 reviews 9.5/10 Service
  • 16 reviews 7.2/10 WiFi
  • 716 reviews 8.4/10 Breakfast
  • 554 reviews 8.3/10 Cleanliness
  • 228 reviews 9.1/10 Vibe
  • 54 reviews 8.7/10 Bar

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