Novotel Luxembourg Centre Hotel 4 stars

Customer review rating 4.5/5 5,098 reviews

Novotel Luxembourg Centre
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI in the hotel

  • Hot buffet or express continental breakfast

  • 24-hour fitness room

  • 4 airy, flexible spaces for successful events

  • 10 minutes walk from central train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
  • Gift shop/newspaper shop
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 4 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire
L-1911
luxembourg
luxembourg

Tel: +352248781

Fax: (+352)26480224

Check-in from 14h00

Check out up to 12h00

  • BUS :  30 LABORATOIRE

  • By plane

    FINDEL INTL AIRPORT At 7km / 4.35 miles

  • By train

    GARE DE LUX At 0.3km / 0.19 miles

GPS :49.604778, 6.137419

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Classic Room with 1 queen-size bed and 1 sofa

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 queen size bed and 1 sofa

Accessible room
  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

RED SQUARE

Type of cuisine: International

Our four essential ingredients are modernity, friendliness, flavour and enjoyment. Guests can dine in our restaurant at just about any time of day that suits them.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RED SQUARE

Non contractual photo

Refurnished in July 2013, the Red Square Bar is open from 12 o'clock to midnight and offers a bar snack menu and appetizers or "à la carte" until 11PM. Ideal for professional meetings, sporting events or family gathering at the aperitif.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 120

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 56 people

Find out more

Our guest reviews for
Novotel Luxembourg Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,098 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,332 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Amazing

Customer review rating 4.5/5

Jp Families - 11/08/2020 Confirmed reviews ALL

Ideal location, updated bedroom, gentle staff

Superb!

Customer review rating 4.5/5

Wessel Couples - 07/08/2020 Confirmed reviews ALL

great experience, quick c/i en quick c/o. The room 511 was great, thanks for the free upgrade! As a former Accor employee I was overwhelmed by the details, for sure one of my favourite Accor hotels.

Good stay for family of 4

Customer review rating 4.5/5

Michael S. Families - 01/08/2020 Confirmed reviews ALL

A great room for two adults and two children in a quite difficult time. - thank you !

Dear Michael S., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Good location

Customer review rating 4.5/5

Julien Families - 26/07/2020 Confirmed reviews ALL

Friendly, generally nervous feel with covid requirements but the friendliness help get through it. Main comment - the coffee is poor, for breakfast machines had no milk. The hotel should invest in a decent coffee maker.

Dear Julien G., We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for the "Coffee" comment and I'll get into the bottom of this. We offer in normal times coffee with possibility to have milk preparations. Due to the measures and the occupancy we have opted - for the time being - to leave this out. Thank you for your Understanding and we do apologize for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Sorry but no

Customer review rating 4.5/5

Jan Business - 21/07/2020 Confirmed reviews ALL

I stayed many times, but COVID measures... I know you need special things but what you do is described as cheap & not worth 4* One towel, no cleaning.... come one.

Dear Jan S., Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

Well located, staff very friendly and always supporting hotel guests

Customer review rating 4.5/5

Juergen K. Business - 18/07/2020 Confirmed reviews ALL

very good

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Luxembourg Centre. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Bram Maes General Manager

Friendly staff

Customer review rating 4.5/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

The overall stay was very smooth. As requested at check-in, we got a high floor quiet room. The room was small but very clean and with what is needed.

Dear Guest, Thank you for sharing your review. Here at Novotel Luxembourg Centre, one of our main goals is to ensure the comfort and satisfaction of every guest. We are pleased to know that you enjoyed your room, and we appreciate your mention of our team's courteous service. We hope to welcome you back in the future. Best regards, André Pêcheur, General Manager

Comfortable Hotel

Customer review rating 4.5/5

. Couples - 14/03/2020 Confirmed reviews ALL

Hotel was comfortable and the staff were friendly and helpful

Dear Guest, Thank you for sharing such a kind review following your stay at Novotel Luxembourg Centre. We do our utmost ensure that our guests have the best experience possible with us and it is truly rewarding to receive such positive feedback. I will be sure to let our team members know how much of an impact they made on your experience. We hope to see you again in the future. Kind regards, André Pêcheur, General Manager

good location, great breakfast

Customer review rating 4.5/5

Tom T. Business - 12/03/2020 Confirmed reviews ALL

higher expectation regarding hotel facilities (gym), deposit on my credit card was blocked (almost the same amount as the actual price for my stay) a week after I had been charged

Dear Tom, Thank you for taking the time to share feedback concerning your stay. We are delighted to know that our location was convenient for you. However, we are sorry that our fitness facilities did not completely meet your expectations and have noted your feedback in this regard. Any pre-authorisations are promptly released upon payment but can take from 5 - 10 days to reflect in your account depending on your bank. We're glad you enjoyed the wide selection of hot and cold dishes on our breakfast buffet, that we hope helped to start your day off the right way. It would be a pleasure to have you return. Kind regards, André Pêcheur, General Manager

Well located, very friendly staff, would not recommend breakfast if you have dietary requirements

Customer review rating 4.5/5

Anonymous Couples - 08/03/2020 Confirmed reviews ALL

Excellent rooms, great location, very friendly staff. The breakfast was expensive for what it was. I would not recommend it if you have dietary requirements. The selection was very limited compared to other novetels Manchester being the best so far. A member of our party was ceoliac. Unfortunately the gluten free section was mainly oats (which many coeliac cannot eat even if they are gluten free). There was likely some gluten cross-contamination in the kitchen as they ate some of the hot breakfast (potatoes and eggs) and were very ill for the next few days. These things happen, just something to be aware of if you are on a restrictive diet.

Dear Guest, We appreciate that you took the time to share your feedback. It is great to hear that our location and friendly team met your expectations. With regards to our breakfast, we do offer a range of gluten free products including bread, salmon, vegetable, potatoes, eggs, sausage and fruit salad. In addition to these items we can also make special dishes for guests with special dietary requirements. It is recommended that guests let us know of any additional needs before hand so we can go over the information in our allergy book and different rage of options available. We hope this is of assistance for any future visits. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

Well located

Customer review rating 4.5/5

Juan Business - 07/03/2020 Confirmed reviews ALL

Overall good.

Dear Juan, Thank you for such a positive review. It's a pleasure to know that our location was just what you were looking for. Your satisfaction is always our top priority. We hope to have the pleasure of seeing you again in the future. Kind regards, André Pêcheur, General Manager

Great room and breakfast

Customer review rating 4.5/5

Mara Business - 06/03/2020 Confirmed reviews ALL

I had one of the new rooms and this room was great. Spacy and with a lot of options to load or plug in your gear/phone. Very modern at all. And a great breakfast.

Dear Mara, Thank you for such a positive rating. It was very encouraging to receive your kind feedback about our recently upgraded rooms, as the comfort of our guests is one of our top priorities. We are also happy to hear that our quality breakfast met your expectations. We look forward to welcoming you back to Novotel Luxembourg Centre. Kind regards, André Pêcheur, General Manager

Good installations, very clean

Customer review rating 4.5/5

Pablo C. Couples - 03/03/2020 Confirmed reviews ALL

Location is good, not excellent. Wi-fi is very (very!) bad. Hotel general installations and the bedroom itself are very clean and beautiful. Bed and shower are very nice.

Dear Pablo, Thank you for taking the time to share your feedback. We are glad that you had an overall pleasant experience with us. The comfort of our guests is very important to us, so it is especially rewarding to know that you were satisfied in this regard. We regret that you had some difficulty with our WiFi; please do not hesitate to make us aware of any issues, our team are always available to assist. We would love to have you return in the future. Kind regards, André Pêcheur, General Manager

As always good stay

Customer review rating 4.5/5

Paweł Business - 02/03/2020 Confirmed reviews ALL

As usual I'm happy with my stay in Novotel Centre, staff is extremly nice and helpful and rooms are up to a good standard.

Dear Paweł, Thank you for the fine review of your recent stay at Novotel Luxembourg Centre. We are so pleased your experience was satisfying, our team is always happy to make your stay as comfortable as possible. Thank you very much for mentioning our dedicated service. We hope to welcome you again soon. Kind regards, André Pêcheur, General Manager

Great Location

Customer review rating 4.5/5

Ken Business - 02/03/2020 Confirmed reviews ALL

Only 20 minutes by taxi from the airport and conveniently located for the city center as well as the Gare, the Novotel Luxembourg is a great choice for both business and tourists. Very helpful staff, a good breakfast and a simple but tasty restaurant menu combines to help make for a pleasant stay.

Dear Ken, Thank you for your positive feedback. Our team sincerely appreciates your compliments; thank you for your highlight of our location and service. It was also a delight to read your mention of our restaurant and to know that you enjoyed the quality food options which it provides. We look forward to welcoming you back to Novotel Luxembourg Centre in the future. Best wishes, André Pêcheur, General Manager

Clean room if a little basic

Customer review rating 4.5/5

David T. Solo - 01/03/2020 Confirmed reviews ALL

The stay was fine, convenient location but the room was a little tired. The carpet wasn’t in great condition for example. But it was absolutely fine for the purpose.

Dear David, Thanks for taking the time to share your feedback with us. While we are happy to know that our location was convenient for you, we do regret that your room did not entirely meet expectations. Please know that we actually have some renovations planned in order to provide our guests with more comfort and better services. We hope to welcome you back to Novotel Luxembourg Centre so that you can enjoy these upgrades firsthand. Kind regards, André Pêcheur, General Manager

Great stay

Customer review rating 4.5/5

Valentina Solo - 01/03/2020 Confirmed reviews ALL

I spent one night here while on a weekend trip. Really good location - the city centre is about 20 minutes walking, and the Old Town around 5. My room was spacious, clean and with a really nice bathroom. I enjoyed the breakfast buffet, with a nice variety of food. The whole staff was friendly and professional.

Dear Valentina, Thank you for sharing your review of your stay at Novotel Luxembourg Centre. It is a pleasure to know that everything was to your satisfaction during your stay. Your positive comments inspire our team to continue making every experience here a memorable one for our guests. We would love to have you return for another excellent experience. Kind regards, André Pêcheur, General Manager

Excellent Hospitality

Customer review rating 4.5/5

Parvathy K. Business - 28/02/2020 Confirmed reviews ALL

Thanks for providing wonderful stay. I would certainly return whenever I visit Luxembourg on business.

Dear Parvathy, Thank you for sharing this positive review of your stay at Novotel Luxembourg Centre. We are delighted you had a pleasant experience at our hotel. Positive feedback from our guests inspires our team members to continue making every effort to uphold the high standards we set ourselves. We look forward to seeing you again on your next visit to Luxembourg. Best regards, André Pêcheur, General Manager

good location

Customer review rating 4.5/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

was a quick trip, hotel was good, close to company office.

Dear Guest, Thank you for sharing such a positive review of your time at Novotel Luxembourg Centre. We are delighted to hear that you enjoyed your stay and that our location was so convenient for your business trip. We aim to meet all expectations and create a memorable experience for every guest, so your positive feedback is quite rewarding. We hope to see you again. Kind regards, André Pêcheur, General Manager

Comfy queen sized bed

Customer review rating 4.5/5

Krissa Families - 25/02/2020 Confirmed reviews ALL

Well located and good welcoming staff

Dear Krissa, Thank you for sharing such a positive review about your stay at Novotel Luxembourg Centre. It is great to hear that you had an enjoyable experience at our hotel and we appreciate your kind mention of our team's friendly service as well as our central location. We understand how important a good night's rest is for our guests and we are glad to have hit the mark for you. We hope to see you again. Best regards, André Pêcheur, General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in luxembourg