Novotel Luxembourg Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 1,639 reviews

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Novotel Luxembourg Centre - Image 1
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35 rue du Laboratoire, 35 rue du Laboratoire, 35 rue du Laboratoire, 1911 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Cosy rooms, newly renovated for your ultimate comfort

  • Explore with ease, just 10 minutes walk to UNESCO world heritage centre

  • Restaurant & bar: the perfect place to enjoy a variety of menus & drinks during your breaks

  • Five meeting rooms & unique mezzanine space for all gatherings and events

  • Hassle-free arrivals with public parking & easy access to the airport and train station

Our accommodation(s)

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Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire, 35 rue du Laboratoire, 35 rue du Laboratoire
1911 LUXEMBOURG
Luxembourg

GPS:49.604778, 6.137419

Telephone
Fax +352 26 48 02 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

ORIGINE

At Origine, indulge in fresh, inventive local cuisine, thoughtfully crafted and served in a warm and elegant atmosphere.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,639 reviews

Customer review rating 4.0/5

Benedikt T. Business - Confirmed reviews ALL

Stay was nice as always. But breakfast on the first day was a bit surpricing as there was no fresh orange juice (no machine) and no fresh fruits available which was back the day after.

Dear Benedikt, Thank you very much for reviewing your stay at Novotel Luxembourg Centre. We are delighted to know your recent visit maintained the comfort you’ve come to expect from us. Our team takes pride in ensuring consistent quality across our rooms and facilities. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We acknowledge your concerns about the breakfast items and connectivity, and we appreciate you bringing these matters to our attention. Your feedback about our environmental practices is also valuable to us, as we strive to balance guest comfort with sustainable operations. Nonetheless, it is great to hear that you enjoyed our Origine Bar, especially for watching football. We hope to welcome you back for another pleasant stay. Best wishes, Sonia AURIOL , General Manager

Customer review rating 5.0/5

Aikaterini P. Families - Confirmed reviews ALL

Everything was really good

Dear Aikaterini, Thank you for sharing your experience following your family trip to Novotel Luxembourg Centre. We greatly appreciate your wonderful feedback about your recent stay with us. It means a lot to know you were pleased with so many aspects of our hotel, from the simple and efficient reservation process to the friendly welcome you received. We are also delighted you valued the central location, the convenient transport links and the comfortable, spotless surroundings. Your recognition of our staff’s helpfulness and our attention to sustainability is especially rewarding. We look forward to welcoming you back for another excellent experience with us. Kind regards, Sonia AURIOL , General Manager

Customer review rating 2.5/5

Jan J. V. Couples - Confirmed reviews ALL

We booked an accessible room (room 605), as my wife in a wheelchair. The room was however not properly wheelchair accessible: the toilet was far too low, had only a single support bar, the shower was too small to access by wheelchair, and the bed was not reachable by wheelchair because a closet was in the way. The room as such was fine, and my wife managed with my constant help, but this would have been an impossible room for a solituary wheelchair traveller. It should not be advertised as wheelchair accessible.

Customer review rating 5.0/5

Iryna V. Couples - Confirmed reviews ALL

Well located, good breakfast, comfortable rooms, great personnel, customer focused, good restaurant for dinner, very good approach for All Accor members

Dear Iryna, Thank you very much for taking the time to share your experience at Novotel Luxembourg Centre. We are truly pleased to know that your stay with us was so enjoyable. Your remarks about our convenient location, the generosity of our breakfast selection, the comfort of your room and the quality of your dinner are greatly valued. It is rewarding to hear that our team made a positive impression on you and that you appreciated the customer-oriented approach throughout your visit. From your smooth booking process to the care shown by our reception colleagues, every detail you highlighted assures us that our efforts to provide a pleasant and memorable experience are making a difference. We look forward to the pleasure of welcoming you back. Best regards, Sonia AURIOL , General Manager

Customer review rating 5.0/5

Meredyth S. M. Families - Confirmed reviews ALL

The man on reception was very helpful at getting us checked in early

Dear Meredyth, Thank you for sharing your impressions of your recent visit to Novotel Luxembourg Centre. It is wonderful to learn that your stay at Novotel Luxembourg Centre met your expectations so thoroughly. We are delighted you found the welcome from our front desk team warm and accommodating, especially with your early arrival. Your appreciation for the cleanliness, comfort, and overall value offered during your family trip means a lot to us. Knowing that you had such a positive experience throughout your check-in, accommodation, and departure truly encourages our entire team. The entire team looks forward to welcoming you back for a future visit. Kind regards, Sonia AURIOL , General Manager

Other web-users rate our hotel

  • 1,104 reviews 8.9/10 Location
  • 1,233 reviews 7.8/10 Room
  • 1,433 reviews 9.5/10 Service
  • 14 reviews 7.6/10 WiFi
  • 721 reviews 8.5/10 Breakfast
  • 537 reviews 8.4/10 Cleanliness
  • 224 reviews 9.3/10 Vibe
  • 53 reviews 9.1/10 Bar

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