Novotel Luxembourg Centre 4 stars

Customer review rating (ALL Rating) 4.7/5 1,650 reviews

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Novotel Luxembourg Centre - Image 1
Novotel Luxembourg Centre - Image 2
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35 rue du Laboratoire, 35 rue du Laboratoire, 35 rue du Laboratoire, 1911 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Cosy rooms, newly renovated for your ultimate comfort

  • Explore with ease, just 10 minutes walk to UNESCO world heritage centre

  • Restaurant & bar: the perfect place to enjoy a variety of menus & drinks during your breaks

  • Five meeting rooms & unique mezzanine space for all gatherings and events

  • Hassle-free arrivals with public parking & easy access to the airport and train station

Our accommodation(s)

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Hotel location

Novotel Luxembourg Centre

35 rue du Laboratoire, 35 rue du Laboratoire, 35 rue du Laboratoire
1911 LUXEMBOURG
Luxembourg

GPS:49.604778, 6.137419

Telephone
Fax +352 26 48 02 24

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Origine

Our restaurant Origine, welcomes you in a warm atmosphere and offers a locally inspired, healthy, and delicious cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,650 reviews

TripAdvisor Rating  4.2/5  1,529 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Patrick N. Business - Confirmed reviews ALL

All was nice, welcome, cleaness, equipment, location.

Cher Patrick, Merci d’avoir pris le temps de partager votre expérience au Novotel Luxembourg Centre. Nous nous réjouissons que vous ayez passé un bon séjour parmi nous et que vous ayez apprécié l’accueil qui vous a été réservé ainsi que la propreté et les équipements proposés. Par ailleurs, nous vous remercions pour votre fidélité en tant que membre Silver. Ce serait un plaisir de vous recevoir de nouveau et nous vous souhaitons de belles fêtes ! Bien cordialement, Sonia AURIOL , General Manager

Customer review rating 4.5/5

Emmanouil A. Business - Confirmed reviews ALL

Warm welcome at the reception, Superior room well equipped

Dear Emmanouil, Thank you for taking the time to share your review. We are delighted to hear you enjoyed your stay at Novotel Luxembourg Centre. It’s wonderful that you appreciated the attentive service from our reception team and the comfort of your Superior room. Our team takes pride in ensuring every guest feels welcomed and well-equipped for their stay. That said, we regret any inconvenience caused by the bathroom and internet connection. Our housekeeping team is available daily to address any immediate concerns, and we continuously work to enhance our digital infrastructure for a smoother experience. We hope that we have the pleasure of welcoming you back in the future. With our best wishes this season, Sonia AURIOL , General Manager

Customer review rating 4.0/5

Anne B. Families - Confirmed reviews ALL

very nice staff reception and restaurant

Dear Anne, We truly appreciate your kind words regarding your recent visit to Novotel Luxembourg Centre. It is lovely to hear you found our team both in reception and the restaurant welcoming, and that your family felt at ease throughout your stay. We are glad that your accommodation, breakfast and dinner, as well as our sustainability efforts, met your expectations. We would be pleased to welcome you and your family again during your next stay in Luxembourg. Kind regards, Sonia AURIOL , General Manager

Customer review rating 3.0/5

Kenneth Z. Families - Confirmed reviews ALL

Family of 4. One small bottle of water is really little. Luckily we bought water on the way here. Location is good.

Dear Kenneth, Thank you for taking the time to review your stay at Novotel Luxembourg Centre. We are grateful that you valued our convenient location, allowing easy access to the sights of Luxembourg city. However, we are sorry for the inconvenience you experienced. Your comments about the comfort of the accommodation, the maintenance of bathroom facilities, water availability in your room, and overall value are important to us. Our team is attentive to the quality of our guest services, and feedback like yours encourages us to carefully review internal processes to maintain a consistent standard throughout the hotel experience. We hope that you will allow us the opportunity to welcome you back in the future for an improved visit. Kindest regards, Sonia AURIOL , General Manager

Customer review rating 3.5/5

Gunter G. Business - Confirmed reviews ALL

Personnel at the lobby is very friendly. This time I didn't have a friendly lady in the restaurant and it didn't give me a nice experience.

Dear Gunter, Thank you for taking the time to review your stay at Novotel Luxembourg Centre. We’re pleased to hear you experienced our team’s signature hospitality at the lobby. However, we sincerely regret that some aspects of your stay didn’t meet expectations. We’re reviewing our restaurant service protocols and member recognition processes to better align with our quality standards. Please know we’ve addressed your feedback about the welcome drink with our front desk team to prevent oversights. We hope to welcome you again on a future occasion. Best regards, Sonia AURIOL , General Manager

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Other web-users rate our hotel

  • 1,118 reviews 8.9/10 Location
  • 1,272 reviews 7.9/10 Room
  • 1,470 reviews 9.4/10 Service
  • 19 reviews 7.8/10 WiFi
  • 721 reviews 8.3/10 Breakfast
  • 556 reviews 8.5/10 Cleanliness
  • 235 reviews 9.4/10 Vibe
  • 59 reviews 8.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.