Mama Shelter Luxembourg 3 stars

Customer review rating (ALL Rating) 4.7/5 1,467 reviews

Mama Shelter Luxembourg - Image 1
Mama Shelter Luxembourg - Image 2
Mama Shelter Luxembourg - Image 3
Mama Shelter Luxembourg - Image 4
2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 Luxembourg, Luxembourg

Description

Hotel extras

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Medium Mama Twin

Photo out of - Medium Mama Twin

Enjoy a 215 sq. ft. (20 m²) space with 2 twin beds, 100% cotton-satin sheets and a smart TV with free movies. Maximum 2 people (no crib or extra bed).

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Enjoy a 25 m² to 31 m² space with a king-size bed, 100% cotton-satin sheets and a smart TV with free movies. Maximum 2 person (crib on request, no extra bed).

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Enjoy a 270 sq. ft. to 334 sq. ft. space with a king-size bed, accessible room, 100% cotton-satin sheets and a smart TV with free movies. Maximum 2 person (crib on request, no extra bed).

Max. number of persons
2
Area
From 29 m² / 312 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink lever hardware
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom has 60” diameter turning radius or space for T-turn
  • Bathroom hook no higher than 48” above floor provided
  • Towel bar or rack no higher than 48” above floor provided
  • Handheld shower
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Enjoy a 334 sq. ft. (31 m²) space with 2 king-size beds, 100% cotton-satin sheets and a smart TV with free movies. Maximum 4 people (crib on request, no extra bed).

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 Luxembourg
Luxembourg

GPS:49.621698, 6.144585

Telephone
Fax 20/804400
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • LUX Additional charge
  • LUXEMBOURG AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 145 rooms
  • 5 rooms for people with reduced mobility
  • 20 family rooms
  • 15 connecting rooms
  • 145 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property Currently unavailable

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge

Business

14 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • Foosball

Well-being

JIMS KIRCHBERG Additional charge

  • Nearby

Sports and leisure

Boules/petanque

  • On site

Boules/petanque

  • Nearby
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 21.00 € 21 EUR Per day

Services & equipment

  • Electric car recharging units 3,7 kVA

MAMA ROOFTOP LUXEMBOURG

Photo out of - MAMA ROOFTOP LUXEMBOURG

Mama's rooftops are pretty well-known and her Luxembourg outpost doesn't disappoint. We're talking chill-out nooks, sun beds, city views, table football and pétanque, live DJ sets and of course great food and drink.

Cooking style
European
Capacity
150
2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 Luxembourg, Luxembourg
Telephone +352 20 80 44 05
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Pet allowed
  • Reservation recommended
  • Rooftop
  • Terrace
  • Exceptional View
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

Mama's rooftops are pretty well-known and her Luxembourg outpost doesn't disappoint. We're talking chill-out nooks, sun beds, city views, table football and pétanque, live DJ sets and of course great food and drink.

Enjoy a nice cocktail at the bar and unwind after a day's work, meet interesting people (some unforgettable) or simply relax, that's fine too!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,467 reviews

Customer review rating 5.0/5

Nela P. Business - Confirmed reviews ALL

Hello Nela! The whole team is delighted to receive your compliments ☺️ We’re glad our unique atmosphere and warm welcome made your stay seamless, and your perfect scores across accommodation, cleanliness, breakfast, check-out, and sustainability mean a lot to us. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Nela! Aida De La Puente, General Manager

Customer review rating 5.0/5

Stephen C. C. T. Couples - Confirmed reviews ALL

Hello Stephen ! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 Our team’s warm welcome, city tips, and flexibility with your early check-in truly reflect Mama’s spirit. We’re glad you enjoyed your room, cleanliness, and smooth booking experience. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Stephen ! Aida De La Puente, General Manager

Customer review rating 4.5/5

Elena M. P. Families - Confirmed reviews ALL

Hello P.! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad you enjoyed the spacious, clean room and our team’s friendliness. Sorry the breakfast didn’t fully meet your expectations; our Mediterranean menu focuses on fresh, simple ingredients, with a bakery option for a lighter start. It’s great our location and private parking added convenience to your family trip. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ P.! Aida De La Puente, General Manager

Customer review rating 5.0/5

Julia A. I. Business - Confirmed reviews ALL

Hello Julia, Many thanks for your review! 🤗 We are delighted you enjoyed your stay and it’s wonderful to know that our breakfast and your overall stay left such a positive impression. We look forward to welcoming you back to Mama Shelter Luxembourg! ☺️ MAMA ❤️ Julia ! Aida De La Puente, General Manager

Customer review rating 4.5/5

Heiko P. R. K. Business - Confirmed reviews ALL

Hello Heiko, Thank you for sharing your feedback! 🤗 We are delighted to hear that you enjoyed your first experience at Mama Shelter. Your comfort in the room is important to us, so we are sorry to hear the air conditioning felt louder than expected, we have noted your feedback to check it with our maintenance team. We hope to have the pleasure of welcoming you back for another stay!💕 MAMA ❤️ Heiko! Aida De La Puente, General Manager

Hello Nela! The whole team is delighted to receive your compliments ☺️ We’re glad our unique atmosphere and warm welcome made your stay seamless, and your perfect scores across accommodation, cleanliness, breakfast, check-out, and sustainability mean a lot to us. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Nela! Aida De La Puente, General Manager

Customer review rating 5.0/5

Stephen C. C. T. Couples - Confirmed reviews ALL

The staff were super attentive and friendly, the lady and gentlemen on the check in desk gave us a full breakdown on not only the hotel, breakfast etc but a minion tour on where to go around the city and accommodated our disloyalty early check in request. We also found them super helpful upon check out!

Hello Stephen ! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 Our team’s warm welcome, city tips, and flexibility with your early check-in truly reflect Mama’s spirit. We’re glad you enjoyed your room, cleanliness, and smooth booking experience. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Stephen ! Aida De La Puente, General Manager

Customer review rating 4.5/5

Elena M. P. Families - Confirmed reviews ALL

It was very well located, parking available , our room was clean and spacious, friendly staff!

Hello P.! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad you enjoyed the spacious, clean room and our team’s friendliness. Sorry the breakfast didn’t fully meet your expectations; our Mediterranean menu focuses on fresh, simple ingredients, with a bakery option for a lighter start. It’s great our location and private parking added convenience to your family trip. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ P.! Aida De La Puente, General Manager

Customer review rating 5.0/5

Julia A. I. Business - Confirmed reviews ALL

What a great hotel!

Hello Julia, Many thanks for your review! 🤗 We are delighted you enjoyed your stay and it’s wonderful to know that our breakfast and your overall stay left such a positive impression. We look forward to welcoming you back to Mama Shelter Luxembourg! ☺️ MAMA ❤️ Julia ! Aida De La Puente, General Manager

Customer review rating 4.5/5

Heiko P. R. K. Business - Confirmed reviews ALL

Very impressed. First time at Mama shelter

Hello Heiko, Thank you for sharing your feedback! 🤗 We are delighted to hear that you enjoyed your first experience at Mama Shelter. Your comfort in the room is important to us, so we are sorry to hear the air conditioning felt louder than expected, we have noted your feedback to check it with our maintenance team. We hope to have the pleasure of welcoming you back for another stay!💕 MAMA ❤️ Heiko! Aida De La Puente, General Manager

Customer review rating 3.5/5

Kathryn M. A. Friends - Confirmed reviews ALL

Loved the hotel! Fun, whimsical, and excellent staff/service/restaurant. However, our room was on Floor 1 and we heard the DJ and what we thinking was kitchen noises until 1am. It made sleeping REALLY hard.

Hello Kathryn, Thank you for your review! 🤗 We are delighted that you loved the fun, whimsical atmosphere at Mama Shelter Luxembourg and that our team, the restaurant, and the service all left such a positive impression. That said, we are sorry that the sound levels from the DJ and restaurant reached your room on the 1st floor. We have added a note on your profile to allocate you a room on the upper floor for next stays. Come back soon, MAMA is your home too! 💕 MAMA ❤️ Kathryn! Aida De La Puente, General Manager

Customer review rating 4.5/5

Julien,gilles,camille B. Business - Confirmed reviews ALL

I like staying at Mama Shelter as it’s close to my office in Lux. The bed is comfortable, the room quiet and the shower is great. There’s a great choice for breakfast. And the staff are really nice.

Hello Julien Gilles, Many thanks from all our team. 🤗 We’re glad the comfortable bed, quiet room, and great shower made your business trips easier. It’s great to hear you enjoyed our breakfast, appreciated our team’s efforts, and found our location convenient. Thanks also for recognizing our cleanliness, smooth check-out, and sustainability commitment. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Julien Gilles! Aida De La Puente, General Manager

Customer review rating 4.5/5

Lennart C. H. Business - Confirmed reviews ALL

The Mama Shelter in Luxembourg is an exciting, modern and well decorated hotel with comfortable rooms. The hotel has a new feel to it, a pleasant roof top bar and great breakfast. Staff are friendly and helpful.

Hello Lennart C., Many thanks from all our team. 🤗 We’re glad you enjoyed the modern design, comfortable room, rooftop bar, and our breakfast. We regret the ALL Diamond recognition didn’t meet your expectations but appreciate your positive feedback on our sustainability efforts, cleanliness, and location for business. Come back whenever you want, MAMA is your home too! MAMA ❤️ Lennart C.! Aida De La Puente, General Manager

Customer review rating 4.5/5

David T. H. Business - Confirmed reviews ALL

I had to go to the Novotel to go to the gym which was a bit inconvenient although the very nice people at the front desk called over (at 5:30am) to get me access which was appreciated.

Hello T. H.! The whole team appreciates your review ☺️ We’re glad you found your room comfortable and our team helpful, especially with early gym access. We understand the inconvenience of no on-site gym and appreciate your patience with the key card system. Come back soon, MAMA is your home too! 💕💕 MAMA ❤️ T. H.! Aida De La Puente, General Manager

Customer review rating 5.0/5

Simon H. B. M. R. Business - Confirmed reviews ALL

The hotel is very convenient, in a great location, and the entire staff is very attentive and accommodating, especially when it comes to group reservations. Despite the inevitable last-minute changes, the service was perfect. The rooms are ideal—clean, well-appointed, and very comfortable. The breakfast is also of very high quality; I would recommend this hotel without hesitation.

Hello Simon! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 It’s great to hear our location and Sophie Charlotte’s care made your group stay smooth despite last-minute changes. We’re glad your room was comfortable and you enjoyed our breakfast and sustainability efforts. We can’t wait to see you again. MAMA ❤️ Simon! Aida De La Puente, General Manager

Customer review rating 4.5/5

Murat O. Couples - Confirmed reviews ALL

Nice location, small but comfortable room, friendly but professional staff

Hello O. Many thanks from all our team. 🤗 We are delighted that our location, your comfortable room, and our friendly team all made your stay a memorable one. Come back soon, MAMA is your home too! 💕💕 MAMA ❤️ O.! Aida De La Puente, General Manager

Customer review rating 4.5/5

Hanan M. P. Business - Confirmed reviews ALL

Happy with the service at the desk and the room is very nice and comfortable. Maybe just a bit noisy at night with outside commotion

Hello Hanan, Thank you for your lovely review! ☺️ We are delighted that you enjoyed the service our team provided at the desk and found your room comfortable and inviting. Your kind words about the accommodation mean a lot, and we are glad your stay with us suited your business needs. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels. ✈️ MAMA ❤️ Hanan! Aida De La Puente, General Manager

Customer review rating 4.0/5

Luka R. Business - Confirmed reviews ALL

A proper chair in the room would be very welcome.

Hello Luka, Thank you for your review. ☺️ We are delighted that you enjoyed most of your stay with us and that everything went smoothly! That said, we note your suggestion about having a chair in the room. We understand how important a comfortable workspace is when travelling for business, and we are sorry that this aspect did not fully meet your needs. Our rooms are designed with functionality in mind, and your feedback helps us see where we can refine the experience. We would be delighted to welcome you back at Mama Shelter Luxembourg! MAMA ❤️ Luka! Aida De La Puente, General Manager

Customer review rating 1.5/5

David J. N. Business - Confirmed reviews ALL

2 single beds in a small room. The rooftop bar had poor service and smelled drains.

Hello David ! Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not fully meet your expectations. Regarding the bed configuration, your reservation was made for a room with two single beds, and this is the room type that was provided upon your arrival. We understand, however, that you found the space around the beds limited and that this affected your comfort. We also sincerely apologize for the queue at check-in. During periods when many guests arrive at the same time, waiting times can unfortunately occur, and we are sorry for the inconvenience this caused you. We are nevertheless pleased to see that you appreciated the cleanliness, breakfast and our team, as well as your check-out experience. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience next time. MAMA ❤️ David ! Aida De La Puente, General Manager

Customer review rating 3.5/5

Niina H. L. Business - Confirmed reviews ALL

I was satisfied but two remarks: - I was surprised that there was no gym. - The breakfast is quite average (for instance compared to nearby Melia or Sofitel)

Hello Niina H., Many thanks for your review. 🤗 We are delighted that you enjoyed most of your stay at Mama Shelter Luxembourg. That said, at Mama Shelter we love to provide a good start of the day with our generous buffet and we regret it was not the impression you felt. We have well noted your feedback about it and we have advice it to the service related to enhance our customer experience! We would be delighted to welcome you back! MAMA ❤️ Niina H.! Aida De La Puente, General Manager

Customer review rating 5.0/5

Helen E. H. Business - Confirmed reviews ALL

A great, quirky, hotel, really well located, delicious breakfast

Hello Helen, Many thanks for your kind review. 🤗 We are thrilled that you enjoyed all of your stay with us and found our location convenient for both the conference centre and the tram, it’s wonderful to know that getting around was effortless during your business trip. We would be delighted to welcome you back! MAMA ❤️ Helen! Aida De La Puente, General Manager

Customer review rating 4.5/5

Emilie C. G. Business - Confirmed reviews ALL

everything really good, but I would like a tea maker in the room.

Hello Emilie ! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad you enjoyed our breakfast and appreciated the cleanliness and service. While we encourage guests to enjoy the restaurant, kettles are available at reception for in-room tea. We can’t wait to see you again. MAMA ❤️ Emilie ! Aida De La Puente, General Manager

Customer review rating 4.5/5

Andrew M. D. F. M. Business - Confirmed reviews ALL

Unusual decoration, intentionally relaxed. But very efficient, good food, and comfortable. A pleasant change.

Hello Andrew M., Thank you for your wonderful review! 🤗 We are delighted that our quirky decoration and intentionally relaxed atmosphere made such a pleasant impression on you. It is wonderful to know the efficiency of our team, our menu and the comfort of your stay all contributed to a refreshing change from the usual business trip. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Andrew M.! Aida De La Puente, General Manager

Customer review rating 4.5/5

Simon H. V. H. Business - Confirmed reviews ALL

Very pleasant stay. Staff is super cool! Breakfast amazing (say hi to the smiling lady serving cappuccino).

Hello Simon, Thank you for your feedback. 🤗 We are delighted that our team and breakfast left such a great impression on you, and of course, we will pass on your greeting to our colleague from the breakfast team! We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Simon! Aida De La Puente, General Manager

Customer review rating 2.0/5

Bert A. H. Business - Confirmed reviews ALL

Not nice atmosphere

Hello Bert ! Thank you for taking the time to share your feedback with us. We’re sorry to hear that our unique Mama Shelter style and atmosphere did not meet your expectations. We understand that our design and concept can be quite distinctive, and we regret that it was not to your taste. We’re also sorry that our breakfast selection felt too limited. We’re glad, however, that you enjoyed the coffee! Your positive feedback about our team is much appreciated, and we’ll be sure to share it with them. We hope we may have the opportunity to welcome you again and offer you an experience more in line with your expectations. Kind regards, MAMA ❤️ Bert ! Aida De La Puente, General Manager

Other web-users rate our hotel

  • 514 reviews 9/10 Location
  • 740 reviews 8.1/10 Room
  • 777 reviews 8.7/10 Service
  • 5 reviews 9.5/10 WiFi
  • 453 reviews 9.4/10 Vibe
  • 406 reviews 8.8/10 Breakfast
  • 360 reviews 8.5/10 Comfort
  • 222 reviews 8.1/10 Amenities

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Luxembourg Hotels