Mama Shelter Luxembourg 3 stars

Customer review rating (ALL Rating) 4.7/5 1,313 reviews

Mama Shelter Luxembourg - Image 1
Mama Shelter Luxembourg - Image 2
Mama Shelter Luxembourg - Image 3
Mama Shelter Luxembourg - Image 4
2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 Luxembourg, Luxembourg

Description

Hotel extras

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Medium Mama Twin

Photo out of - Medium Mama Twin

Enjoy a 215 sq. ft. (20 m²) space with 2 twin beds, 100% cotton-satin sheets and a smart TV with free movies. Maximum 2 people (no crib or extra bed).

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

Twin bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 21 m² / 226 sq ft
  • Bedding 2 x Twin bed(s)
See availabilities

Enjoy a 25 m² to 31 m² space with a king-size bed, 100% cotton-satin sheets and a smart TV with free movies. Maximum 2 person (crib on request, no extra bed).

Max. number of persons
2
Area
From 29 m² / 312 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Enjoy a 270 sq. ft. to 334 sq. ft. space with a king-size bed, accessible room, 100% cotton-satin sheets and a smart TV with free movies. Maximum 2 person (crib on request, no extra bed).

Max. number of persons
2
Area
From 29 m² / 312 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Enjoy a 334 sq. ft. (31 m²) space with 2 king-size beds, 100% cotton-satin sheets and a smart TV with free movies. Maximum 4 people (crib on request, no extra bed).

Max. number of persons
4
Area
From 31 m² / 333 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Pulse Air

Working Area

  • Business Desk
See availabilities

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 Luxembourg
Luxembourg

GPS:49.621698, 6.144585

Telephone
Fax +35200/000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • LUX Additional charge
  • LUXEMBOURG AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 145 rooms
  • 5 rooms for people with reduced mobility
  • 20 family rooms
  • 15 connecting rooms
  • 145 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property Currently unavailable

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Football Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets allowed Additional charge

Catering

2 Restaurants

One Bar

Breakfast

  • Buffet Additional charge

Business

14 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Play area
  • Foosball

Well-being

JIMS KIRCHBERG Additional charge

  • Nearby

Sports and leisure

Boules/petanque

  • On site

Boules/petanque

  • Nearby
  • On site
  • Indoor parking
  • Private
  • No parking space
  • Max Limited Height: 2.2 m / 7.22 ft

  • Parking pricing: 21 EUR 21 EUR Per day

Services & equipment

  • Electric car recharging units 3,7 kVA

MAMA ROOFTOP LUXEMBOURG

Photo out of - MAMA ROOFTOP LUXEMBOURG

Mama's rooftops are pretty well-known and her Luxembourg outpost doesn't disappoint. We're talking chill-out nooks, sun beds, city views, table football and pétanque, live DJ sets and of course great food and drink.

Cooking style
European
Capacity
150
2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 Luxembourg, Luxembourg
Telephone +352 20 80 44 05
Opening hours
Monday Closed
Tuesday Closed
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Pet allowed
  • Reservation recommended
  • Rooftop
  • Terrace
  • Exceptional View
  • Takeaway Meals
  • Musical Entertainment
  • Musical Atmosphère

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Vegetarian menu

Mama's rooftops are pretty well-known and her Luxembourg outpost doesn't disappoint. We're talking chill-out nooks, sun beds, city views, table football and pétanque, live DJ sets and of course great food and drink.

Enjoy a nice cocktail at the bar and unwind after a day's work, meet interesting people (some unforgettable) or simply relax, that's fine too!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,313 reviews

Customer review rating 5.0/5

Ildiko D. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Peter S. Business - Confirmed reviews ALL

Hello Peter! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad our location, clean rooms, breakfast, WiFi, and smooth check-in/out met your expectations. It’s great to hear our team made a positive impression with their kindness and helpfulness. Come back whenever you want, MAMA is your home too! 💕💕 MAMA ❤️ Peter! Aida De La Puente, General Manager

Customer review rating 5.0/5

Paige D. W. Couples - Confirmed reviews ALL

Hello Paige ! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad you found our team friendly and your room spotless and comfortable. Your praise for our fresh, homemade breakfast means a lot. We’re also happy your booking and arrival went smoothly and that you noticed our eco-friendly efforts. We can’t wait to see you again. MAMA ❤️ Paige ! Aida De La Puente, General Manager

Customer review rating 5.0/5

Peter K. Business - Confirmed reviews ALL

Hello Peter! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 Mama Shelter’s quirky style and lively dining clearly keep you coming back, and we appreciate your shout-out to our friendly reception team. It means a lot that you feel a bit sad when we’re fully booked. We would be delighted to welcome you back! MAMA ❤️ Peter! Aida De La Puente, General Manager

Customer review rating 5.0/5

Sebastian R. D. L. L. Families - Confirmed reviews ALL

Hello Sebastian Many thanks from all our team. 🤗 We’re happy you enjoyed the quality, cleanliness, breakfast, and smooth check-out. We noted your coffee machine suggestion but invite guests to enjoy fresh coffee in our lively restaurant. We would be delighted to welcome you back! MAMA ❤️ Sebastian! Aida D. L. Puente, General Manager

Customer review rating 5.0/5

Peter S. Business - Confirmed reviews ALL

Well located close to different means of public transport, shops and restaurants/bar's incl. their own. Staff is very kind and helpful

Hello Peter! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad our location, clean rooms, breakfast, WiFi, and smooth check-in/out met your expectations. It’s great to hear our team made a positive impression with their kindness and helpfulness. Come back whenever you want, MAMA is your home too! 💕💕 MAMA ❤️ Peter! Aida De La Puente, General Manager

Customer review rating 5.0/5

Paige D. W. Couples - Confirmed reviews ALL

Very friendly staff. Clean and comfortable rooms. Amazing breakfast.

Hello Paige ! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad you found our team friendly and your room spotless and comfortable. Your praise for our fresh, homemade breakfast means a lot. We’re also happy your booking and arrival went smoothly and that you noticed our eco-friendly efforts. We can’t wait to see you again. MAMA ❤️ Paige ! Aida De La Puente, General Manager

Customer review rating 5.0/5

Peter K. Business - Confirmed reviews ALL

This is my favorite hotel in Luxembourg. It is quirky, it has unique style. I like to spend time in the dining area because it is very nice and unique. Food is always good and the staff is friendly all the time. Every time I travel to Lux, Mama Shelter is my number one pick and I feel a bit sad, if there is no room available and I have to pick another hotel.

Hello Peter! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 Mama Shelter’s quirky style and lively dining clearly keep you coming back, and we appreciate your shout-out to our friendly reception team. It means a lot that you feel a bit sad when we’re fully booked. We would be delighted to welcome you back! MAMA ❤️ Peter! Aida De La Puente, General Manager

Customer review rating 5.0/5

Sebastian R. D. L. L. Families - Confirmed reviews ALL

Comfortable and very nice.

Hello Sebastian Many thanks from all our team. 🤗 We’re happy you enjoyed the quality, cleanliness, breakfast, and smooth check-out. We noted your coffee machine suggestion but invite guests to enjoy fresh coffee in our lively restaurant. We would be delighted to welcome you back! MAMA ❤️ Sebastian! Aida D. L. Puente, General Manager

Customer review rating 4.5/5

Adrien G. S. Couples - Confirmed reviews ALL

We had a great stay. The rooms are wonderfully quiet, so you can sleep undisturbed through the night. The hotel is also very well located and easy to reach by public transport.

Hello Adrien , Many thanks from all our team. 🤗 We’re happy your room was comfortable and quiet, and that our team made your stay smooth. Thanks for highlighting our great location and easy access to public transport. We would be delighted to welcome you back! MAMA ❤️ Adrien ! Aida De La Puente, General Manager

Customer review rating 4.0/5

Nicolai S. K. J. Business - Confirmed reviews ALL

Good hotel with a decent standard, close to public transport and near center.

Hello Nicolai ! The whole team is delighted to receive your compliments. ☺️ We’re glad the location near public transport and the city center made your stay comfortable and convenient. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Nicolai ! Aida De La Puente, General Manager

Customer review rating 5.0/5

Hanne S. P. Business - Confirmed reviews ALL

Very comfortable bed, great breakfast and a nice rooftop bar

Hello Hanne ! The whole team appreciates your review ☺️ We’re glad you enjoyed the comfortable bed, breakfast, and rooftop bar, and appreciate your kind words about our friendly team. It’s great to hear your arrival, check-out, and our sustainability efforts impressed you. We would be delighted to welcome you back! MAMA ❤️ Hanne ! Aida De La Puente, General Manager

Customer review rating 5.0/5

Malina-mihaela U. Business - Confirmed reviews ALL

It was exactly what i expected and what was presented on the website. The hotel staff was great, easy to communicate with and very supportive with any requests. The room was great and comfortable.

Hello Malina-Mihaela! The whole team is delighted to receive your compliments ☺️ We’re glad your stay met expectations and that our team was friendly and attentive. Your comfort, our location, and high ratings for check-in, and sustainability mean a lot. Thanks for noting the minor dusting issues; we’ll address them. We would be delighted to welcome you back! MAMA ❤️ Malina-Mihaela! Aida De La Puente, General Manager

Customer review rating 1.5/5

Daria S. Families - Confirmed reviews ALL

I booked a room with 2 beds, when me and my family arrived at the hotel the staff gave me a room with 1 bed saying that they do not have rooms with 2 beds even though my confirmation specifically stated that I have a room with 2 beds. I then had to book an additional room as I needed a second bed. The hotel offered no discount refund or any explanation as to why I could not get the room I booked originally.

Hello Daria, Thank you for your feedback.☺️ We are sorry to read that your arrival experience did not meet your expectations. Your reservation was made through a third-party agency, and the room category booked by the agency did not correspond to the room category displayed in their offer. Upon your arrival, our team did their best to assist you and provided you with all the information and options available to us at the time. This was the first time a booking was registered through that platform, which allowed us to react to the problem and contact them to solve it quickly. We confirm that this discrepancy has been noted on our side and we do a follow-up with this agency. Aida De La Puente, General Manager

Customer review rating 4.5/5

Matthias S. Couples - Confirmed reviews ALL

Kompetente Rezeptionistin Laura.

Hello Matthias, Thank you for your review. 🤗 We’re delighted you enjoyed most of your stay with us, and, of course, the warm welcome from our Mama team. We’ll be sure to share your kind words with Laura! We truly appreciate your feedback and hope to welcome you back to Mama very soon! MAMA ❤️ Matthias! Aida De La Puente, General Manager

Customer review rating 5.0/5

Shelley L. M. Families - Confirmed reviews ALL

Great hotel with lovely staff, super comfy and spacious rooms, fab breakfast. Totally recommend

Hello Shelley, Thank you for this wonderful feedback! 🤗 We’re delighted you enjoyed our rooms, breakfast, and, of course, the warm welcome from our Mama team. We’ll be sure to share your kind words with Laura! We truly appreciate your recommendation and hope to welcome you back to Mama very soon! MAMA ❤️ Shelley! Aida De La Puente, General Manager

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

We had one night at Mama Shelter and will sure come back when we visit Luxemborg again. Really nice and comfortable rooms and a nice restaurant wit good food.

Hello, Many thanks for your review! 🤗 We’re delighted to know you enjoyed your stay with us. It’s also always a pleasure to hear our Mama team made such a positive impression, we will let them know! We would love to welcoming you back to Mama Shelter Luxembourg! See you soon! MAMA ❤️ YOU Aida De La Puente, General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The place was really good and the staff was really friendly and understanding

Hello! Many thanks for your review!🤗 We are delighted that your experience at Mama Luxembourg lived up to your expectations and that our Mama team made such a positive impression, that’s exactly what we aim for! We would be delighted to welcome you back! 🧡 MAMA ❤️ YOU Aida De La Puente, General Manager

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

We absolutely loved the hotel and loved Luxembourg

Hello Hannah, Thank you for your wonderful review. 🤗 We’re thrilled your family enjoyed all of your stay and that everything went perfectly, it’s always a pleasure to receive this feedback! We would love to welcome you back again soon for another stay! ✈️ MAMA ❤️ YOU Aida De La Puente, General Manager

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

This place is Awesome!! Thank you to Matteo, Fabio, Nuna & Nathan!! I would stay here again anytime!! Btw the pizza is mind blowing!

Hello Luke, Many thanks for this wonderful review.🤩 We’re delighted you found your stay awesome, it is a real pleasure! Thank you also for highlighting our team members Matteo, Fabio, Nuna and Nathan, we will definitely let them know about your lovely feedback. That’s exactly what Mama is all about: good vibes, good food and feeling right at home. We’d be absolutely delighted to welcome you back anytime 🤗 MAMA ❤️ YOU Aida De La Puente, General Manager

Customer review rating 5.0/5

Christopher A. D. Families - Confirmed reviews ALL

Fantastic hotel comfortable bed, friendly welcome, great breakfast couldn’t ask for more really.

Hello Christopher, Many thanks for this wonderful feedback! 🤩 We’re thrilled you enjoyed your family stay with us and that everything went smoothly. It’s fantastic our team’s warm hospitality enhanced your stay from arrival to departure, and that our breakfast provided the perfect start of the day. We look forward to welcoming you back to Mama Shelter Luxembourg! ☺️ MAMA ❤️ Christopher! Aida De La Puente, General Manager

Customer review rating 5.0/5

Jennifer E. D. Families - Confirmed reviews ALL

trendy, spacious, modern rooms! fun and playful interior design, branding and merch. we felt at home at Mama's. Amazing breakfast! cool rooftop bar! Reminded me a lot of 25 hours hotel - turns out they belong to the same group. loved it, we'll be back.

Hello Jennifer, Many thanks for this wonderful feedback. 🤩 We’re thrilled you enjoyed all of your stay from the beginning until the end. It’s wonderful knowing you felt like your home away from home, it’s all what Mama is about! It was a pleasure to welcome you and we can’t wait to see you again soon, Mama’s door is always open! 💕 MAMA ❤️ Jennifer! Aida De La Puente, General Manager

Customer review rating 4.5/5

Sofie Y. Families - Confirmed reviews ALL

Great place with a good atmosphere, super restaurant and nice rooms. Extra point for the table tennis, game stations and chewinggum machines:-)

Hello Sofie, Thak you for your review! We’re delighted to know you enjoyed your family stay with us and it’s wonderful to hear our entertainment amenities added fun to your visit.🤗 We have noted your feedback on the check-in process and appreciate you highlighting this to us. We would be delighted to welcome you back at Mama Shelter Luxembourg! MAMA ❤️ Sofie! Aida De La Puente, General Manager

Customer review rating 4.5/5

Jesper A. Families - Confirmed reviews ALL

Had a lovely stay with you—friendly staff and nice rooms

Hello Jesper, Thank you for your review. ☺️ We’re delighted to know you enjoyed your family stay with us and experienced our team’s warm hospitality. We’ll ensure your kind words reach all our team. We would be delighted to welcome you back! MAMA ❤️ Jesper! Aida De La Puente, General Manager

Other web-users rate our hotel

  • 503 reviews 9/10 Location
  • 731 reviews 8.1/10 Room
  • 743 reviews 8.6/10 Service
  • 448 reviews 9.4/10 Vibe
  • 396 reviews 8.6/10 Breakfast
  • 361 reviews 8.5/10 Comfort
  • 225 reviews 8.5/10 Amenities
  • 208 reviews 8.7/10 Cleanliness

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