Mama Shelter Luxembourg 3 stars

Customer review rating (ALL Rating) 4.7/5 1,091 reviews

Mama Shelter Luxembourg - Image 1
Mama Shelter Luxembourg - Image 2
Mama Shelter Luxembourg - Image 3
Mama Shelter Luxembourg - Image 4

Description

Hotel extras

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

Our accommodation(s)

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 Luxembourg
Luxembourg

GPS:49.621698, 6.144585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,091 reviews

Customer review rating 5.0/5

Hannu T. Business - Confirmed reviews ALL

Everything goes nicely and smoothly. Also breakfast was great 👍

Hello Hannu! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad your business stay went smoothly and that our breakfast and Irwin’s service stood out. Your praise for our cleanliness means a lot. We can’t wait to see you again. MAMA ❤️ Hannu! Aida De La Puente, General Manager

Customer review rating 5.0/5

Klara H. Business - Confirmed reviews ALL

Easy booking Easy checking in (nice and smiling staff) Nice room Love the restaurant (dinner and breakfast)

Hello Klara! The whole team is delighted to receive your compliments ☺️ We’re glad booking, check-in, and check-out were smooth and that you enjoyed your spotless, comfortable room. It’s great to hear you loved our restaurant and appreciated our sustainability efforts and reliable WiFi. We would be delighted to welcome you back! MAMA ❤️ Klara! Aida De La Puente, General Manager

Customer review rating 4.5/5

Josep R. Solo - Confirmed reviews ALL

It was a short stay but convenient, close to my working destiny. I found very attractive the way to welcome clients and the informal and funny details in the room and elsewhere.

Hello Josep! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re glad our playful design and convenient location near your workplace made your stay enjoyable ! We can’t wait to see you again. MAMA ❤️ Josep! Aida De La Puente, General Manager

Customer review rating 3.5/5

Segolene L. Business - Confirmed reviews ALL

weird masks in the room... + bad smell in the bathroom, but for the rest it was good

Hello Segolene! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We apologize for the unusual decor and bathroom issues and are addressing them with housekeeping. We look forward to welcoming you back to Mama Shelter Luxembourg and all Mama Shelter hotels ✈️ MAMA ❤️ Segolene! Aida De La Puente, General Manager

Customer review rating 1.5/5

Paul M. G. Business - Confirmed reviews ALL

When checking in at the hotel only 1 person was at reception meaning I queued for over 40 minutes to check-in. Also, the hotel doesn't offer room service and the rooms don't have coffee making facilities.

Hello Paul! Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. ☺️ Sorry for the long check-in wait and limited staff during busy times. We offer coffee at our bakery and restaurant, but understand it may not suit everyone. Your feedback is helping us improve service. We hope to welcome you back for a better experience 💕💕 MAMA ❤️ Paul! Aida De La Puente, General Manager

Other web-users rate our hotel

  • 492 reviews 9/10 Location
  • 701 reviews 8/10 Room
  • 694 reviews 8.9/10 Service
  • 5 reviews 9.3/10 WiFi
  • 441 reviews 9.4/10 Vibe
  • 375 reviews 8.2/10 Breakfast
  • 343 reviews 8.1/10 Comfort
  • 229 reviews 8.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Luxembourg Hotels