Mama Shelter Luxembourg 3 stars

Customer review rating (ALL Rating) 4.6/5 851 reviews

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Description

Hotel extras

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

Our accommodation(s)

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 Luxembourg
Luxembourg

GPS:49.621698, 6.144585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  851 reviews

TripAdvisor Rating  3.8/5  183 reviews

That sinking feeling

TripAdvisor rating 5.0/5

TomOpo TripAdvisor review

Testing the cushions gives that sinking feeling, and all the rest just in tune. You need something, you get it with a smile, relaxed staff, fun rooms and deco, quiet and pleasant, and a delicious welcome cookie baked in the hotel.

Customer review rating 4.5/5

Paul F. B. Business - Confirmed reviews ALL

I have stayed at Mama Shelter 5 times in the past whilst on business trips to the Grand Duchy. Why do I return to Mama? The room rates are fare, the rooms are clean and comfortable, beds and pillows very comfortable, service is always attentive and the breakfast is excellent! Oh, and the hotel is well situated on the tram line making most appointments easy and doable with public transport (tram and bus). So, if your business takes you to Luxembourg City, I highly recommend Mamas Shelter in Kirchberg. Enjoy!

Hello Paul, Thank you very much for your loyalty and for your positive review. 🤗 We are delighted to hear you continue to choose Mama Shelter Luxembourg for your business stays and that you appreciate our comfortable rooms, breakfast and our Mama team. Your recommendation means a lot to our team, and we truly look forward to welcoming you back on your next visit to Luxembourg City! MAMA ❤️ Paul! Aida De La Puente, General Manager

Customer review rating 3.0/5

Ronan D. Friends - Confirmed reviews ALL

Nice hotel and good location

Hello Ronan, Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. ☺️ We’re glad to know that you found our location convenient and enjoyed the comfort of your bed during your stay with us. That said, we regret any inconvenience caused by the temporary closure of our rooftop bar, which is currently closed for the winter season and typically opens depending on the weather, and appreciate your understanding. We also take note of your feedback on the other aspects of your stay as we strive to improve our guest experience. We hope to welcome you back! ☺️ MAMA ❤️ Ronan! Aida De La Puente, General Manager

Customer review rating 4.5/5

Mercedes D. S. Business - Confirmed reviews ALL

Great. The only suggestion I want to make would be adding conditioner to the washing products made available, which would be very welcome by "mamas" and other female clients.

Hello Mercedes, Thank you for taking the time to write to us following your visit to Mama Shelter Luxembourg. 🤗 We’re thrilled you enjoyed most of your stay and that you appreciated our accommodations. Your note about the receptionist has been shared with the team. We’re addressing the bathroom concerns and will consider your suggestions for conditioner amenities . Your recommendation is truly valued. ☺️ We would be delighted to welcome you back! MAMA ❤️ Mercedes! Aida De La Puente, General Manager

Customer review rating 5.0/5

Kevin W. Business - Confirmed reviews ALL

The hotel was really good. The staff very friendly and everything was perfectly.

Hello Kevin, Thank you for your lovely review. 🤩 We are happy to hear you had a perfect stay with us and that our Mama team made a positive impression! We can’t wait to see you again. 🌟 MAMA ❤️ Kevin! Aida De La Puente, General Manager

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Other web-users rate our hotel

  • 465 reviews 8.9/10 Location
  • 639 reviews 8.2/10 Room
  • 631 reviews 8.7/10 Service
  • 5 reviews 8.8/10 WiFi
  • 415 reviews 9.6/10 Vibe
  • 337 reviews 8.3/10 Breakfast
  • 320 reviews 8.5/10 Comfort
  • 226 reviews 8.1/10 Amenities

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