Mama Shelter Luxembourg 3 stars

Customer review rating 4.5/5 636 reviews

ALLSAFE approved hotel

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Room 1

Mama Shelter Luxembourg
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+ 15 Services

Hotel extras

  • Rooftop with ping-pong table and pétanque area.

  • Stylish rooms and 5-star bedding

  • Co-working space and conference rooms (Workshops)

  • Bakery

  • Local and homemade cuisine by Chef Jean-Edern Hurstel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • PET FRIENDLY Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 1 Bar(s)
Leisure and activities
  • Boules/petanque
Business services
  • 6 Meeting room(s)

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald
L-2226 luxembourg
luxembourg

Tel: +35220804400

Fax: (+)00000000

Check-in from 15h00

Check out up to 12h00

  • By plane

    LUXEMBOURG AIRPORT At 7.7km / 4.78 miles - Shuttle paying

  • By plane

    LUXEMBOURG AIRPORT At 7.7km / 4.78 miles - Shuttle paying

  • By helicopter

    HOPITAL KIRCHBERG At 3.5km / 2.17 miles

  • By car

    SORTIE 8 N51 At 5.7km / 3.54 miles

  • By train

    LUXEMBOURG At 5.3km / 3.29 miles

GPS :49.621698, 6.144585

Our accommodation(s)

Our restaurants and bars

MAMA RESTAURANT LUXEMBOURG

Type of cuisine: International

Mama invites you to take a seat in her warm and colorful restaurant. Sit around our friendly tables to enjoy delicious home-cooked dishes. Come and also enjoy its terrace and rooftop open all year round.

MAMA ROOFTOP LUXEMBOURG

Type of cuisine: European

Mama's rooftops are pretty well-known and her Luxembourg outpost doesn't disappoint. We're talking chill-out nooks, sun beds, city views, table football and pétanque, live DJ sets and of course great food and drink.

MAMA BAR LUXEMBOURG

Enjoy a nice cocktail at the bar and unwind after a day's work, meet interesting people (some unforgettable) or simply relax, that's fine too!

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 170

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mama Shelter Luxembourg

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

636 reviews

TripAdvisor Rating 4.0/5

55 reviews

A very very good stay!

Customer review rating 4.5/5

Kristina Couples - 15/09/2021 Confirmed reviews ALL

The hotel is very proper and the rooms are spacious. I loved the bed and the decoration! The staff is very helpful and always smiling. The food and the service in the restaurant is very good and the rooftop bar is one of a kind here in Luxembourg.

Disappointed

Customer review rating 2.0/5

Anonymous Couples - 14/09/2021 Confirmed reviews ALL

I went the first time in room 410 for disabled people but I could change it! The second time I was again in the same room and because the property was full I couldn’t change my room! There isn’t enough parking lots so we took almost 1hour to get park and we had dinner at Mama Shelter’s restaurant 1hour later than our booking time!

Good stay, very disappointing reservation aervice

Customer review rating 3.0/5

Mark L. Couples - 06/09/2021 Confirmed reviews ALL

It took us 45 minutes to try to book online. Calls were not answered although your machine told us that waiting time was 15 seconds. Absolutely frustrating experience, only compensated by friendly staff en good location in Luxemburg.

Excellent stay in a very convenient location

TripAdvisor rating 5.0/5

hubert_raeymaekers 03/09/2021 TripAdvisor review

The hotel has a very nice (eclectic) design creating a warm atmosphere. Breakfast provides all you need in a very relaxing way. The location is very convenient thanks to the free fast and frequent public transportation to the city.

Very Nice rooms

Customer review rating 3.0/5

Anonymous Friends - 02/09/2021 Confirmed reviews ALL

The staff in the hotel was charming, the room was ved nice. But we had dinner at the restaurant and the noise from the music was excruciating. We tried to get the staff to turn it down at least a little bit, but they said they were not allowed to, as it was part of ‘the concept’.we could not have a conversation at the table, Today I heard from colleagues who go to Kirchberg regularly for the Council meetings, that they avoid the hotel because of the noise. Some colleagues claimed the noise prevented them from sleeping. I had a lovely room, no noise. But I would not want to stay at the hotel again because of the restaurant. If it had been in Paris I could have just gone to a different restaurant but in Kirchberg ………..

Very nice design and atmosphere, excellent stay, fast and free public transportation to the city center

Customer review rating 4.5/5

Hubert R. Families - 31/08/2021 Confirmed reviews ALL

First time at a Mama Shelter : great experience. The hotel design is surprising, it creates a nice atmosphere. Breakfast was relax and complete. Staff is friendly as well as professional.

Customer review rating 4.5/5

Olivia Couples - 29/08/2021 Confirmed reviews ALL

Excellent and attentive service, well designed, comfortable rooms, very good breakfast Excellent experience overall

Very nice staff, great rooms

Customer review rating 4.5/5

Anonymous Couples - 29/08/2021 Confirmed reviews ALL

Staff is very nice, hotel has a real nice atmosphere around it. It was clean and rooms were comfortable

Very confortable and original hotel

Customer review rating 5.0/5

Anonymous Business - 26/08/2021 Confirmed reviews ALL

Got there, reception was very welcoming, room clean and great. I will return

located not far from the Auchan

Customer review rating 5.0/5

Jcb Couples - 24/08/2021 Confirmed reviews ALL

Very design hotel. Clean, very good food; TOP

Customer review rating 5.0/5

N. Solo - 22/08/2021 Confirmed reviews ALL

Literie au top

Perfect, smiley atmosphere

Customer review rating 5.0/5

Sara D. Business - 16/08/2021 Confirmed reviews ALL

I stayed a week in your hotel for a business trip and had a lovely stay. All your personnel is lovely and smiley. As I was alone, I ate alone every evening and even then , the staff came to speak a little which was very nice. A special thank you to Sallhia and Honoré who were there to answer my questions and thank you also to the rest of the staff.

Well located nice hotel

Customer review rating 4.5/5

Rita Couples - 09/08/2021 Confirmed reviews ALL

We spent a wonderful week in Luxembourg and stayed in Mama Shelter, a very comfortable and pleasant hotel. The room was quiet, the bed excellent, and the breakfast delicious :)

Dear Riitta, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

Couple

TripAdvisor rating 5.0/5

Greg V 06/11/2020 TripAdvisor review

Very nice hotel, probably the best of all Mama Shelter I tried so far (I tried 6). Great decoration, nice personal, good bfast. It's located in the business quarter, 25 minutes walking distance from city centre, 5 minutes drive.

Dear Greg, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

Lifestyle weekend stay!

TripAdvisor rating 5.0/5

Austrian-in-Lux 14/10/2020 TripAdvisor review

Very nice addition to the Luxembourg city hotel inventory! Modern and comfy rooms, good food and drinks in the well designed restaurant...unfortunately the rooftop was closed due to weather conditions. My spouse, our kids and our dog...........we all enjoyed our stay!

Dear Austrian-in-Lux, Thank you for your comments following your stay at Mama Shelter Luxembourg. It is with great pleasure that we receive your compliments. We will not fail to share your appreciations with the Mama team. Your satisfaction is the greatest reward for our staff who work day after day to provide you with a magical moment. We hope to see you again soon with us at Mama Shelter Luxembourg MAMA LOVES YOU

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