Mama Shelter Luxembourg 3 stars

Name: Mama Shelter Luxembourg - ALL
Address: 2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, Luxembourg, L2226, LU
Telephone: +35220804400
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,207 reviews

54 54 photos

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald, L2226 Luxembourg, Luxembourg

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Mama Shelter Luxembourg

Fun, affordable and popular designer rooms and restaurants

Mama Shelter welcomes you to Luxembourg with 145 rooms. Here, everything is designed for your comfort and pleasure: a bar and the sky bar to sip creative cocktails, and a restaurant to savour our homemade dishes. As Mama takes care of the whole family, the little ones will enjoy a children's menu and free breakfast for under 3s. And because life is better together, your pets are welcome!

Unpack your bags and discover Mama Shelter Luxembourg. 145 stylish and comfortable rooms, a lively rooftop, bar and restaurant - perfect for city breaks or business stays in Kirchberg.

Located at 2 Rue du Fort Niedergruenewald, close to the city center and Kirchberg, Mama Shelter Luxembourg is the ideal starting point for exploring the capital: the European district, museums, shops, and parks are easily accessible.

In Luxembourg, Mama invites you to immerse yourself in comfort, the festive atmosphere, hearty dishes, and an energy that makes you never want to leave. Enjoy... Mama will take care of the rest!

Aida DE LA PUENTE, Hotel Management

Hotel extras

Rooftop with ping-pong table and pétanque area.
Stylish rooms and 5-star bedding
Co-working space and conference rooms (Workshops)
Bakery
Local and homemade cuisine by Chef Jean-Edern Hurstel

Our accommodation(s)

Room

Medium Mama Double

2 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

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Room

Medium Mama Twin

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Twin bed(s)

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Room

Large Mama Double

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)

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Room

LARGE MAMA ACCESSIBLE DOUBLE

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Accessible room

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Room

Large Double Double

4 pers. max
31 m² / 333 sq ft

Bedding 2 x Queen size bed(s)

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Room

LARGE MAMA ACCESSIBLE DOUBLE

2 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Accessible room

See availabilities

Hotel location

Mama Shelter Luxembourg

2 Rue Du Fort Niedergrunewald, 2 R. Fort Niedergrünewald, 2 R. Fort Niedergrünewald
L2226 Luxembourg
Luxembourg

GPS:49.621698, 6.144585

+352 20 80 44 00

+35200/000000

Railway station
Highway exit
Helipad/aerodrome

HOPITAL KIRCHBERG

Helipad/aerodrome

Access: 3.5 km / 2.17 mi 36 min walk / 7 min drive

Shuttle

Additional charge

Shuttle on call

LUXEMBOURG

Railway station

Access: 5.3 km / 3.29 mi 52 min walk / 20 min drive

SORTIE 8 N51

Highway exit

Access: 5.7 km / 3.54 mi 9 min drive

MUDAM

Museums

ECHTERNACH LAKE

Lake

MAMA SHELTER RESTAURANT

Restaurant and cafe district

AUCHAN MALL

Shopping centre/mall

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

MAMA RESTAURANT LUXEMBOURG

Mama invites you to take a seat in her warm and colorful restaurant. Sit around our friendly tables to enjoy delicious home-cooked dishes. Come and also enjoy its terrace and rooftop open all year round.

MAMA ROOFTOP LUXEMBOURG

Mama's rooftops are pretty well-known and her Luxembourg outpost doesn't disappoint. We're talking chill-out nooks, sun beds, city views, table football and pétanque, live DJ sets and of course great food and drink.

Meetings & Events

Number of Meeting Room: 14
Surface of the largest room: 170 m² / 1829.863 sq ft
Maximum seats capacity: 90
Maximum capacity for banquets: 50

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,207 reviews

Sofie Y. Families - 7/30/2026 Confirmed reviews ALL

Hello Sofie, Thak you for your review! We’re delighted to know you enjoyed your family stay with us and it’s wonderful to hear our entertainment amenities added fun to your visit.🤗 We have noted your feedback on the check-in process and appreciate you highlighting this to us. We would be delighted to welcome you back at Mama Shelter Luxembourg! MAMA ❤️ Sofie! Aida De La Puente, General Manager

Jesper A. Families - 7/30/2026 Confirmed reviews ALL

Hello Jesper, Thank you for your review. ☺️ We’re delighted to know you enjoyed your family stay with us and experienced our team’s warm hospitality. We’ll ensure your kind words reach all our team. We would be delighted to welcome you back! MAMA ❤️ Jesper! Aida De La Puente, General Manager

Ariane J. P. V. Families - 7/27/2026 Confirmed reviews ALL

Hello Ariane, Thank you for your review. ☺️ We are glad you enjoyed our culinary offerings and found the breakfast selection to your liking. At Mama Shelter, we aim to create warm first and last impressions and your experience did not reflect those. Your comments about the reception experience is noted and we will check with our team to improve our guest experience. We would love to welcome you back at Mama Luxembourg. MAMA ❤️ Ariane! Aida De La Puente, General Manager

Mathieu M. Business - 7/24/2026 Confirmed reviews ALL

Hello Mathieu, Thank you for your lovely review. 🤗 We are delighted that your stay with us met your expectations, from the seamless check-in to the smooth check-out. It’s great to know you enjoyed our dining options, including the restaurant and breakfast offerings, which aim to bring a taste of Mama’s vibrant spirit to every meal. We’d be glad to see you again, Mama’s door is always open! ☺️ MAMA ❤️ Mathieu! Aida De La Puente, General Manager

Nils G. I. Couples - 7/24/2026 Confirmed reviews ALL

Hello Nils, Many thanks for your feedback. 🤗 We’re glad to read you had a smooth stay with us and that everything met your expectations! 😄 We would be delighted to welcome you back! MAMA ❤️ Nils! Aida De La Puente, General Manager

Web-users rating

Other web-users rate our hotel

498 reviews 8.9/10 Location
712 reviews 8/10 Room
723 reviews 8.7/10 Service
6 reviews 9.5/10 WiFi
443 reviews 9.3/10 Vibe
383 reviews 8.4/10 Breakfast
354 reviews 8.3/10 Comfort
223 reviews 8.2/10 Amenities

54 reviews 8.7/10 Location
67 reviews 8.3/10 Room
83 reviews 9.3/10 Service
41 reviews 9.2/10 Vibe
35 reviews 8.7/10 Comfort
34 reviews 8.8/10 Breakfast
25 reviews 8.8/10 Cleanliness
20 reviews 5.6/10 Value

43 reviews 9.3/10 Location
103 reviews 7.2/10 Room
110 reviews 9.2/10 Service
50 reviews 8.9/10 Vibe
46 reviews 8.5/10 Breakfast
42 reviews 7.7/10 Comfort
32 reviews 8.2/10 Cleanliness
9 reviews 8/10 Bar

24 reviews 9/10 Location
38 reviews 8/10 Room
46 reviews 8.7/10 Service
21 reviews 8.4/10 Breakfast
19 reviews 9.1/10 Vibe
19 reviews 8.7/10 Comfort
11 reviews 5.1/10 Value
7 reviews 8.4/10 Amenities

7 reviews 9.1/10 Location
17 reviews 7.6/10 Room
12 reviews 8.8/10 Service
13 reviews 9.3/10 Vibe
6 reviews 8.4/10 Amenities
5 reviews 8.5/10 Breakfast
5 reviews 8.4/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mama Shelter Luxembourg, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mama Shelter Luxembourg regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.