Mercure Sunshine Coast Kawana Waters 4.5 stars

TripAdvisor rating 4.5/5 441 reviews

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9 Florey Boulevard, 4575 BIRTINYA, Australia

Description

Hotel extras

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

Our accommodation(s)

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Hotel location

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

GPS:-26.746001, 153.116362

Telephone
Fax +61 7 5334 9590

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.5/5  441 reviews

Decent but not exciting

TripAdvisor rating 4.0/5

Kyls40 TripAdvisor review

Got a good rate to stay here for one night. The room was fine, bed was comfy, but it was more like a plain business hotel than what I was expecting and our view over the carpark was uninspiring. Couldn't get the TV to work. Breakfast was nice by the canal but we stood there for quite a while waiting to be seated while the barista ignored us and the one waitress appeared overworked. There doesn't appear to be much in the immediate area except the hospital.

A little disappointed

TripAdvisor rating 3.0/5

RodneyM1967 Families - TripAdvisor review

On arrival we were given a room upgrade the setting and layout was good.unfortunately upon closer inspection the door to the balcony could be opened from the outside,previous guests toenails on the balcony ,a Nespresso coffee maker in room but the cup/mugs in the room don’t fit underneath, the curtains in the bedroom needs maintenance and to top it off our room wasn’t serviced ! The best reception could do was a few fresh towels. The meals average we ordered two of the same dish one was good and the other not so ??? Breakfast would not bother getting them included you would only eat there for convenience not taste . The service from the restaurant staff was good

A LITTLE GEM ON THE SUNSHINE COAST

TripAdvisor rating 4.0/5

372SueH372 TripAdvisor review

We have stayed here twice in 2 weeks and loved our stay. Nice and roomy suite with balcony over the river. The staff were great in particular Raj, front office manager, who has a great sense of humour. We dined in their restaurant both dinner and breakfast and couldn’t fault it, however, found out that top management have plans to ditch the wonderful menu and turn it into pub food, not good at all

Great for a long weekend stay on the Sunshine Coast.

TripAdvisor rating 4.0/5

DMKV90 TripAdvisor review

Stayed over the Easter long weekend, hotel appeared quiet but reception advised they were full; nice and relaxing and didnt hear any other guests. Would be great if there was a pool onsite but understand its more of a corporate hotel. Good location to Mooloolaba, the beach and Club Kawana, which offers a free shuttle service. Great for a quick getaway. Like the free filtered water concept on each floor. Everything was clean and functioning.

Not very good this time

TripAdvisor rating 2.0/5

Smeetla TripAdvisor review

Stayed here several times (most recently in December) and it was great. We had lunch (and dinner) in the restaurant On that occasion the room was fine. Arrived today 29 Feb, stood waiting at reception for 15 minutes before Pauline attended to us & the other 7 checkins. The room literally stank ! Smelled of sewerage. They sent a fellow to clean out the drain, he acknowledged that it was a problem & spraying would have minimal effect. Aside from this, the whole room already stank, so we went back to reception & said we were not staying in that room. 2 things… this is an Accor 4.5 star property. They no longer do lunch, this room did not just start smelling rank today, its the result of poor overall maintenance. As Accor+ members we expect the advertised benefits to be available & not be told at reception, it’s not their problem!!!

Dear Smeetala, We are very sorry that we didn't live up to your expectations, and as I can read it, not our either. We could have handled this much better and I can only say I'm sorry. We will take your feedback and make sure we do better in the future. We hope to see you back again so that we can show that we can do better. //John

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Other web-users rate our hotel

  • 225 reviews 8.9/10 Location
  • 392 reviews 6.7/10 Room
  • 288 reviews 8.8/10 Service
  • 6 reviews 8.3/10 WiFi
  • 244 reviews 7.3/10 Comfort
  • 208 reviews 5.9/10 Cleanliness
  • 127 reviews 7/10 Food
  • 83 reviews 5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.