Mercure Sunshine Coast Kawana Waters 4.5 stars

We were on our way elsewhere and remembered our previous stay at this property, so we decided to stay again. It is relatively new, very clean and staff are always happy and helpful. Here we go again, need to get 200 characters...

Well it’s Mercure so don’t expect the Pullman services. Rooms average and the only room upgrade is a higher floor no other differences. Location is good for the Sunshine Coast hospital. Staff are friendly.

I was staying for work so perfect hotel for this purpose. Very clean and well equipped with a great bar and restaurant area that is small but all that is needed. Food is fantastic and staff are all very skilled across all areas. Great location for the hospital. Not a holiday destination but great to stay if you are on business or passing through the Sunshine Coast. You do need access to a car to get around

Could not really fault our stay in any way. Fantastic Chef food was sensational and you could see how successful the restaurant is by the volume of non inhouse dining there . Always room for improvement but only slightly.

Very modern, clean and tidy. Great food at restaurant. Friendly staff. Lack recreation facilities such as swimming pool however understand that this is business hotel. Proximity with University and hospital does not give holiday feel.

I called ahead to request late checkout and a room change, and the staff member was lovely and accommodating - she stated that they weren't fully booked for that weekend and our checkout time had been modified to 12pm. All seemed well then and at check in, and we did get a room change as requested. However some elements of our stay definitely marred our experience: - poor design of bathroom, leading to complete flooding when we showered, and allowing very little space for using the toilet; the ventilation / extraction fan was also poor and did not prevent fogging or odours - unfriendly reception staff member the morning of planned departure, who called our room at 10am demanding that we needed to vacate as they required the room, and there was no such record of late checkout or ability to accommodate this - early closing time for the bar, so we were unable to have our complimentary drinks that night The saving graces were a comfortable bed and the good coffees which the café staff member kindly made us (as our complimentary drinks) the morning of departure.

Wonderful staff, rooms were perfect highly recommend a stay at this property, restaurant on site food was amazing both for breakfast and dinner. Close to shops and the hospital which is why we were there.

My stay at the Mercure Sunshine Coast was fantastic! Impeccable service from all the staff in reception, restaurant and bar. Restaurant menu was delicious and especially as it featured some local fare.

We have stayed here before and always have a great stay. Great views over the Lake and great walks around the Lakes walking tracks. The restaurant is the best - especially Pork Belly with Asian salad!! YUM!! The hotel is close to the University Hospital. Not beach location but nearby to beaches and shops. Can't fault this hotel. We will be back!! Great staff,,so helpful and always pleasant.

We decided to fly to Brisbane as we were over being locked down due to Covid 19. We had an enjoyable stay at the Mecure Sunshine Coast Kawana Waters. Checkin at Reception was warm and welcoming. Room was spacious and modern with good facilities. Bed was comfortable. We had complimentary breakfast and had dinner with the 50% discount with our Accor membership. Welcome drink with our Platinum Membership. Complimentary undercover car parking for our Avis rentall car. Mecure is modern and very well maintained. We were surprised that property was 5years old. All staff were welcoming, friendly and efficient. We would strongly recommend this property. Keep good work up staff and management you are doing well.

Best Mercure stay I’ve experienced to date. Very friendly accommodating staff, enjoyed excellent food for both dinner and breakfast. We received every AccorPlus perk available during this stay. Highly recommend this Hotel. Keep it up.

Lovely hotel, with very good rooms. The restaurant was a great find with beautiful food and good choices. Highly recommend a stay at this hotel. Convenient location to all sunshine coast sights and close to other food outlets.

Always nice to stay here, the staff are lovely & helpful. The only downside was the restaurant menu, which had been severely reduced due to pandemic restrictions, which meant there was very little to choose from.

Very pleasant hotel, friendly staff. Good location, very central to everything. Restaurant very good although limited menu due to Covid but open at least with terrific service. Room was spacious and comfortable.

Stayed for 2 nights and it was lovely. Staff wonderful. Rooms are spacious, clean and well designed. Restaurant was very good. Hotel is virtually beside the Sunshine Coast University Hospital which was where we needed to be. Would definitely stay there again. Highly recommended.