Mercure Sunshine Coast Kawana Waters

Mercure Sunshine Coast Kawana Waters 4.5 stars

TripAdvisor rating 4.5/5 422 reviews

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Hotel extras

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • A short walk to Nightquarter - Sunshine Coast newest entertainment offer!

ALLSAFE approved hotel

Hotel location

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

GPS:-26.746001, 153.116362

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. Lunch open We-Fr. It features modern cuisine and spectacular lakeview.

Our accommodation(s)

Each room features a King bed, 55inch TV, free fast WiFi, spacious work desk, mini bar, individually controlled air conditioning and heating. Every suite has a private balcony with lake views and kitchenette facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  422 reviews

Parking issues

TripAdvisor rating 2.0/5

Hamish F Couples - TripAdvisor review

Had a very disappointing one night stay at Mercure Sunshine Coast Kawana Waters. First impression was the terrible damp smell in our room and level 3 corridor. Perhaps the carpet had recently been cleaned but regardless of this it was not at all pleasant. The room itself was OK with a bed providing reasonable comfort. Air conditioning temperature could not be changed without contacting reception and was set on an uncomfortable 24 degrees which was not great in providing a good nights sleep. Didn't eat in restaurant but did have a couple of drinks in what was a fairly ordinary and small bar area. The outdoor area surely could be better used to allow for people to sit and relax with a drink or two. The biggest issue however was the lack of thought when it came to parking. Staying on a Saturday night when an event was being held in the function room should be avoided at all costs. There is simply not enough parking in the hotel carpark or any of the surrounding streets. Hotel guests are not provided any priority over short-term term guests attending an event or eating in the restaurant which is just ridiculous. We ended up parking some distance away and walking back through the nearby Hospital where street parking was timed from 8am 7 days a week. Overall stay was very disappointing for a room that was not worth the rate charged in a Hotel no better than 3 stars.

Pleasant weekend stay

TripAdvisor rating 4.0/5

surfoz Couples - TripAdvisor review

We stayed on a Friday and Saturday night. The purpose of our visit was to catch up with family and friends. Room - very comfortable Staff - Friendly and helpful Food - very nice Buffet Breakfast - reasonable for the price, not enough staff on Sunday morning. We will return no problem!

3 Great Days

TripAdvisor rating 5.0/5

Phil G TripAdvisor review

Nice clean and comfortable room, service was great, restaurant was good with a good selection of very tasty meals but the wait staff were excellent and fun, made every diner a really enjoyable experiance, would definately go back just to have the same girls look after us again.

Generally good but let down by restaurant

TripAdvisor rating 4.0/5

NathaenM Families - TripAdvisor review

Generally speaking, a good hotel experience let down by poor restaurant service. Check in to the hotel was quick, efficient and easy. Recommendations were given by front desk staff as to some great nearby dining options. Room was very clean and well configured for out little family (the kids loved the rainfall shower head). Visit was let down by incredibly poor service at the restaurant in the evening where I was essentially ignored by multiple service staff while they tried to figure out how to void something in the system however the couple that walked in after me who were ‘regulars’ were shown straight to a table. Breakfast time similar and no explanation of eggs cooked to order if scrambled wasn’t your choice. I think the F & B staff could do with a refresh in service beginning with something simple……Hospitality is?

Poor service

TripAdvisor rating 2.0/5

Hpd55 Families - TripAdvisor review

Poor staff service (except in the restaurant) let this motel down. Otherwise the motel had no faults. Customer service makes all the difference and it’s completely dysfunctional here, so I’d never go back. On the positive side, there was a stove, a toaster, cooking equipment and a freezer compartment.

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Other web-users rate our hotel

  • 288 reviews 8.2/10 Location
  • 569 reviews 7/10 Room
  • 378 reviews 8.6/10 Service
  • 18 reviews 6.6/10 WiFi
  • 389 reviews 7.4/10 Comfort
  • 265 reviews 6.8/10 Cleanliness
  • 176 reviews 6.8/10 Food
  • 103 reviews 5.7/10 Value

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