Mercure Sunshine Coast Kawana Waters 4.5 stars

TripAdvisor rating 4.5/5 437 reviews

Mercure Sunshine Coast Kawana Waters - Image 1
Mercure Sunshine Coast Kawana Waters - Image 2
Mercure Sunshine Coast Kawana Waters - Image 3
Mercure Sunshine Coast Kawana Waters - Image 4


Hotel extras

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard

GPS:-26.746001, 153.116362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service


Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.5/5  437 reviews

Not very good this time

TripAdvisor rating 2.0/5

Smeetla TripAdvisor review

Stayed here several times (most recently in December) and it was great. We had lunch (and dinner) in the restaurant On that occasion the room was fine. Arrived today 29 Feb, stood waiting at reception for 15 minutes before Pauline attended to us & the other 7 checkins. The room literally stank ! Smelled of sewerage. They sent a fellow to clean out the drain, he acknowledged that it was a problem & spraying would have minimal effect. Aside from this, the whole room already stank, so we went back to reception & said we were not staying in that room. 2 things… this is an Accor 4.5 star property. They no longer do lunch, this room did not just start smelling rank today, its the result of poor overall maintenance. As Accor+ members we expect the advertised benefits to be available & not be told at reception, it’s not their problem!!!

Dear Smeetala, We are very sorry that we didn't live up to your expectations, and as I can read it, not our either. We could have handled this much better and I can only say I'm sorry. We will take your feedback and make sure we do better in the future. We hope to see you back again so that we can show that we can do better. //John

Amazing Hotel

TripAdvisor rating 5.0/5

Andrew T Business - TripAdvisor review

Raj and the team run an awesome hotel. We stay here regularly and don't even consider staying anywhere else on the Sunshine Coast. Restaurant is excellent - Sofitel standard Location, Value, Service & Cleanliness all excellent Highly recommend this hotel

Thank you Andrew, for your kind review and for staying with us. We are really happy that you enjoyed our hospitality and look forward seeing you again sometime. //John

Good stay, bit expensive for what u get

TripAdvisor rating 5.0/5

honestfeedback101 Business - TripAdvisor review

Great room and best shower pressure ive had ever in a hotel 👍🏽 Clean and comfortable. The couch could do with a deep clean as had a few stains but overall is a good experience Nothing else to comment on but i have to write 200 character, how stupid is that??!

Thanks honerstfeeback101 for your nice review and for staying with us.

Service rooms and food

TripAdvisor rating 3.0/5

9_Mile_sniper TripAdvisor review

Wildflowr restaurant has very good food, I had the pepper Crab and prawns absolutely delicious, my wife had the chicken burger and said it was very tender and great flavour. Staff on check-in and restaurant friendly and helpful. Rooms are clean and tidy. Down falls though no welcome beverages nor offer of upgrade, also no late checkout offered even though I am a gold card member. Unfortunately if you want to watch anything other than normal free to air TV you have to login to the hotels Wi-Fi and use your own phone, tablet or laptop. Overall nice place to stay, particularly if you need to stay near the hospital just down the road , To reiterate the food at the Wildflower is very good even though the drink prices are on the high side.

Thanks 9Mile Sniper, for staying with us and for the review. We are really happy that you enjoyed our restaurant and our service. Im sorry that we missed your welcome drink, you should have gotten it. If it by any chance happens again, please let us know direct so that we can rectify. Thanks again//John

Really bad Accor property

TripAdvisor rating 2.0/5

s4172249 Couples - TripAdvisor review

Clean and spacious rooms with usb charging and smart TVs that actually work, so extra star for that. Everything else was terrible - I am Accor Gold (actually platinum now but at the time of stay) and no mention of status on check in, no welcome gift or amenity, no room upgrade despite there being better rooms available, and no one informed me of the laughably early checkout time of 10am so I had housekeeping trying to enter my room at 10.30am when I was in the shower. No offer of a late checkout either despite my status. Bar horrendously overpriced, $12 for a can of beer not even served in a glass. There are many choices of Accor property to stay on the Sunshine Coast so thanks for making my choice for my next stay an easy one - hint: it won’t be at this cheap and nasty property.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 223 reviews 8.5/10 Location
  • 431 reviews 6.6/10 Room
  • 296 reviews 8.6/10 Service
  • 10 reviews 7.9/10 WiFi
  • 286 reviews 7.2/10 Comfort
  • 219 reviews 5.7/10 Cleanliness
  • 137 reviews 7.1/10 Food
  • 91 reviews 4.8/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Birtinya