Mercure Sunshine Coast Kawana Waters 4.5 stars

Customer review rating (ALL Rating) 3.9/5 168 reviews

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Description

Hotel extras

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

Our accommodation(s)

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Hotel location

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

GPS:-26.746001, 153.116362

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  168 reviews

Customer review rating 3.5/5

Gaile F. Couples - Confirmed reviews ALL

The staff and food were great

Customer review rating 3.5/5

Stephen F. Couples - Confirmed reviews ALL

Our visit was pleasant but spoiled by a poorly maintained room. The toilet seat was very loose to the point it could not have been a recent problem. I understand previous guests may not have wanted to mention it but surely cleaning staff must have noticed. The shower head was also a real annoyance. The fitting above the large shower head had a huge leak and sprayed water over the top of the screen door. Because of steam on the glass this was not noticed initially so we almost flooding the bathroom floor. As we didn’t want maintenance interrupting our stay we had to wrap a towel around the fitting to prevent further problems.

Customer review rating 3.0/5

Mary S. Couples - Confirmed reviews ALL

accommodation was ok Restaurant served good food

Customer review rating 2.5/5

Rebekah C. Families - Confirmed reviews ALL

Staff were OK to good. The property fell short of expectations. Our room wasn't well cleaned, the entry door didn't close properly without assistance, the end of the curtain had come away from its curtain hooks, and previous guests belongings were left in the shower ( brush) and near the bed (sleep mask).The front office/reception and car staff were polite and engaged, but overall the experience was lacklustre We chose the hotel because of its proximity to sports precinct for an event the next day and I wouldn't do that again. It was a very utilitarian experience.

Customer review rating 4.5/5

Robert J. N. Couples - Confirmed reviews ALL

Great to have access to the restaurant, meals great and staff attentive

Other web-users rate our hotel

  • 447 reviews 9.2/10 Location
  • 877 reviews 5.6/10 Room
  • 646 reviews 8.2/10 Service
  • 22 reviews 2.4/10 WiFi
  • 464 reviews 4.3/10 Cleanliness
  • 239 reviews 5.9/10 Food
  • 150 reviews 4.3/10 Amenities
  • 115 reviews 5.1/10 Breakfast

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