Mercure Sunshine Coast Kawana Waters 4.5 stars

TripAdvisor rating 4.3/5 458 reviews

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9 Florey Boulevard, 4575 BIRTINYA, Australia

Description

Hotel extras

  • The hotel is located next to Sunshine Coast University Hospitals.

  • Open 24 by 7, with complimentary ( need to register) parking for hotel guests.

  • The award winning restaurant and bar is open 7 days a week.

  • Our lakeside function rooms are perfect for events, meetings and weddings.

  • Large TVs with easy managed Casting from your own device.

Our accommodation(s)

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Hotel location

Mercure Sunshine Coast Kawana Waters

9 Florey Boulevard
4575 BIRTINYA
Australia

GPS:-26.746001, 153.116362

Telephone
Fax +61 7 5334 9590

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WILDFLOWER KITCHEN

Enjoy an exciting culinary experience by the award winning Wildflower Restaurant and Bar at the edge of the lake. Open 7 days a week for Breakfast and Dinner. It features modern cuisine and spectacular lakeview.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  4.3/5  458 reviews

Fair to muddling

TripAdvisor rating 2.0/5

402graemet Solo travel - TripAdvisor review

I would say fair to muddling. Faulty towers comes to mind Nice enough rooms. Basic but mecure. Aircon is noisy. Unless you need the hospital cant see the reason for a stay. Muddling service at best. The nespresso machine and milo satchet are the best feature

Nice room, however:

TripAdvisor rating 2.0/5

Don G TripAdvisor review

DO NOT stay at this hotel… We Stayed is this hotel for 4 nights on a short break as have stayed before and was happy. Our issues were initially with the TV that had a dark line down the right side cutting out some of the pictures. Reported to front desk with no fix done. Air control unit in room is restricted in what settings you can use. You have to go down to the front desk and they set the temp and fan speed for you. WOKE rubbish. Breakfast used to be a nice buffet. Not any more. Ala cart only with vey restricted menu. We ordered scrambled eggs only for by wife without any bread. This was of menu so was charged extra cost. When food arrived at table was only ONE egg scrambled and the cook had added pepper!!! so that it was really not edible. Staff ordered new scrambled eggs. When arrived at the table it was a reasonable size however the cook had added a large amount of Salt in the eggs. Can only be out of spite as we complained about the first attempt. This was just unbelievable. I ordered the full breakfast. Bacon not cooked fully and extra sausages raw in the middle. Had to pay extra for the sausages as not on menu. The worst part of our Breakfast experience is we had to pay extra for our coffee that was dispensed by automatic machine $6.00 for the self serve !!!!. Not interested in excuses. Not good enough. I spoke directly with hotel manager who had no real explanation other than saving money. This hotel does not deserve the Accor name. As Accor members, which is expensive, we expect much better. We ate off site as a result of this hotels cheap attitude and poor food. I will mention the front of house staff were very good. The issue is with the morning cook and the manager who needs to sort out the issues.

Battery to Bomb

TripAdvisor rating 4.0/5

Kiwitoogreg54 Couples - TripAdvisor review

Just went to get in the lift to go to our room when a gentleman comes out of the lift with an electric scooter. Not good. Watch UTube ( Battery to Bomb.) 4 seconds and boom . No more elevator or body parts . Not very safety conscious here. Maybe after the Big Bang someone will do something about these scooter riders. Bad enough electric cars catching fire 🔥

Visiting our eldest son and his little family.

TripAdvisor rating 5.0/5

Karen B Couples - TripAdvisor review

Everything was top notch, from the check in, to the check out!! Even though we were only there for three nights this time, everything was amazing. We needed the accessible room for my husband and it was perfect for him. His safety was my main concern and the bathroom met all his needs perfectly.

Emergency Stay

TripAdvisor rating 5.0/5

Dennis S Solo travel - TripAdvisor review

Clean and tidy. Some noises at night from other guests, but I needed a place to stay the night as my wife was unexpectedly admitted to hospital and as we live in a country area, I need somewhere to sleep that night before heading back home some 3 hours away.

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Other web-users rate our hotel

  • 258 reviews 9.3/10 Location
  • 483 reviews 6.4/10 Room
  • 353 reviews 8.6/10 Service
  • 275 reviews 6.9/10 Comfort
  • 245 reviews 5.3/10 Cleanliness
  • 151 reviews 6.8/10 Food
  • 69 reviews 6.4/10 Breakfast
  • 19 reviews 10/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.