BreakFree Alexandra Headland Beach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,292 reviews

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Description

Hotel extras

  • A large tropical pool and indoor pool are offered for you to enjoy during your stay with us

  • Situated just across the road from a patrolled beach, where you can enjoy a safe beach day

  • The kids will have a ball with our outdoor playground and small water slide onsite

  • Driving to us? We offer free secure undercover parking available onsite

  • A variety of shops and restaurants are just a stone's throw away from the hotel

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 30 / 322 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

GPS:-26.670017, 153.10691

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

Pool

With a huge 150m tropical lagoon pool and 2 heated swimming pools as well as a spa, you'll be making a big splash at BreakFree Alexandra Beach.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,292 reviews

Customer review rating 5.0/5

Belinda H. Solo - Confirmed reviews ALL

Just excellent such a relaxing experience each and every day

Dear Belinda, We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Break Free Alexandra Beach Resort

Customer review rating 2.0/5

Warren L. Couples - Confirmed reviews ALL

Unit needs a bit of work shower head loose, outside lights shine in thru toilet window & glass panel at the end of the bath so the bedroom was lit up bit hard to sleep.

Dear Warren, Thank you for taking the time to share your feedback following your recent stay with us. We’re pleased to hear you found the property well located and appreciate your positive ratings regarding cleanliness and our team. However, I’m sorry to learn that aspects of the unit impacted your comfort. A loose shower head and light entering the bedroom due to external lighting and bathroom window design would certainly make it difficult to relax and sleep properly. Please accept our apologies for this inconvenience. Your comments regarding improved maintenance and the suggestion of installing additional window coverings or curtains have been noted and will be reviewed with our maintenance team and the unit owner. Feedback such as yours is valuable in helping us prioritise practical improvements that enhance guest comfort. Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back for a more comfortable experience in the future. Kind regards, Front Desk

Customer review rating 3.0/5

Kim S. Couples - Confirmed reviews ALL

Noisy people in pool to early

Dear Kim, Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your positive comments regarding our team, particularly our Front Office Manager, and are pleased to see your strong ratings for check-in and departure. It’s also great to know you enjoyed the pool facilities overall. That said, I am sorry to hear that several aspects of your room did not meet expectations. I sincerely apologise for the issues you experienced with the television, the broken modem and WiFi connectivity, and for these not being resolved during your stay. Reliable WiFi and functioning in-room amenities are basic expectations, and we regret the inconvenience this caused. Regarding noise in the pool area early in the morning, we appreciate this can impact comfort and relaxation. While the pool is a shared facility, we do encourage all guests to be mindful of others, and your feedback will be taken into consideration. We truly appreciate your constructive feedback, as it helps us identify areas where we can improve. We hope to have the opportunity to provide you with a smoother and more comfortable experience in the future. Kind regards, Margaux General Manager

Customer review rating 4.5/5

Rebecca F. Solo - Confirmed reviews ALL

Friendly staff, clean facilities & a fantastic location. I thoroughly enjoyed my stay & will be back.

Dear REBECC, F., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BreakFree Alexandra Beach Resort

Customer review rating 4.5/5

Richard H. Solo - Confirmed reviews ALL

Good clean recently refurbished room, nice and quiet at night, close to all amenities, great weather until the day I left.

Dear RICHARD We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Team at BreakFree Alexandra Beach Resort

Other web-users rate our hotel

  • 699 reviews 9.5/10 Location
  • 923 reviews 5.7/10 Room
  • 434 reviews 8.1/10 Service
  • 42 reviews 3.4/10 WiFi
  • 596 reviews 9.7/10 Pool
  • 396 reviews 7.3/10 Amenities
  • 344 reviews 4.3/10 Cleanliness
  • 288 reviews 4.4/10 Comfort

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