BreakFree Alexandra Headland Beach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,275 reviews

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Description

Hotel extras

  • A large tropical pool and indoor pool are offered for you to enjoy during your stay with us

  • Situated just across the road from a patrolled beach, where you can enjoy a safe beach day

  • The kids will have a ball with our outdoor playground and small water slide onsite

  • Driving to us? We offer free secure undercover parking available onsite

  • A variety of shops and restaurants are just a stone's throw away from the hotel

Our accommodation(s)

Room

Hotel Room

  • 2 pers. max
  • 30 / 322 sq ft
  • Bedding 1 x Queen size bed(s)

Hotel location

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572 ALEXANDRA HEADLANDS
Australia

GPS:-26.670017, 153.10691

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

Pool

With a huge 150m tropical lagoon pool and 2 heated swimming pools as well as a spa, you'll be making a big splash at BreakFree Alexandra Beach.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,275 reviews

Customer review rating 1.5/5

Leah W. Families - Confirmed reviews ALL

One of the rooms in our suite smelt like musk and mild so much we did not allow our kids to sleep in it. Maintenance came and cleaned the air conditioning vent which was black and helped a bit but still could not use the room. No follow up or room switch offered. I get that it’s an old facility but disappointed with air quality concerns. Pool was nice and location was convenient.

Hi Leah, Thank you for your feedback and for highlighting the pool and location. I’m very sorry to hear about the air quality in your room—this is certainly not the experience we want for our guests. The musty smell you’ve described is concerning, and I understand how uncomfortable this would have made your stay, particularly if it impacted use of one of the rooms. Please be assured this has been raised with our housekeeping and maintenance teams for urgent investigation and attention. We appreciate you bringing this to our attention and hope we have the opportunity to provide you with a much more comfortable stay in the future. Kind Regards, Jessica

Customer review rating 4.5/5

Jenny H. Families - Confirmed reviews ALL

Great location, pools are fabulous, very relaxing and central to everything you need was able to be located. Room was good with a sofa bed that was easily made up each night.

Dear Jenny, We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannah Breakfree Alexandra Beach Resort

Customer review rating 3.5/5

Lindy R. Families - Confirmed reviews ALL

Staff were amazing from intial booking, phone and email enquiries and the stay. We had 3 rooms. My son and his family killed 9 cockroaches during their stay. My husband and my room very clean, our balcony always Pooled with water and very slippery, no broom or mats supplied to sweep away water or dry feet. My granddaughter and myself slipped and fell over on 2 seperate occasions Daughters room no issues. Pools are terrific, playground great and bbq area kept well maintained. Grounds very clean and well maintained. Location great with lovely restaurants, corner shop well priced, stocked and open long hours . A nice variety. Best Thai restaurant.

Hi Lindy, Thank you for your lovely comments about our team and facilities—it really means a lot. I’m genuinely sorry to hear about the issues your family experienced, particularly the cockroaches and the unsafe balcony conditions. I’m especially concerned that both you and your granddaughter slipped—this is not acceptable, and I sincerely apologise for this. Your feedback has been shared with our housekeeping, maintenance, and pest control teams for urgent attention. We truly appreciate you bringing this to our attention and hope we can provide a much safer, more comfortable stay next time. Kind Regards, Jessica

Customer review rating 5.0/5

Darrin H. Couples - Confirmed reviews ALL

Friendly service a the reception and fantastic pool and BBQ area

Dear Valued Guest, Thank you for your kind review. We’re so pleased to hear you enjoyed our great location, friendly service at reception, and the pool and BBQ area. We will pass your comments on to our staff. We hope to welcome you back again soon! Kind regards, BreakFree Resort

Customer review rating 5.0/5

Anthony H. Families - Confirmed reviews ALL

Good location and good for kids. More parking bays desired when booking for 7 people. Having an option to park two cars would be better. Throughout our stay there were many free parking bays.

Dear Valued Guest, Thank you for your feedback. We’re pleased to hear you found the penthouse to be great value and enjoyed the location, especially for a family stay. We appreciate your comments regarding parking and understand how important this is when travelling with a larger group. Our current parking system ensures every guest has an equal opportunity to obtain a car park, especially at night and during our busy periods. Your suggestion for additional parking options has been noted as we continue to review our facilities and services. We hope to have the opportunity to welcome you back again! Kind regards, BreakFree Resort

Other web-users rate our hotel

  • 714 reviews 9.6/10 Location
  • 923 reviews 5.7/10 Room
  • 434 reviews 8.2/10 Service
  • 40 reviews 3.1/10 WiFi
  • 592 reviews 9.7/10 Pool
  • 339 reviews 4.5/10 Cleanliness
  • 285 reviews 4.5/10 Comfort
  • 223 reviews 3.5/10 Vibe

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