BreakFree Alexandra Headland Beach 3.5 stars

Customer review rating 4.3/5 1,207 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

+ 11 Services
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Hotel extras

  • Located right across the road from Alexandra Beach

  • Beautiful beaches-easy drive to Sunshine Coast attractions

  • Close to Sunshine Plaza-main shopping precinct

  • Beach

  • Walking distance to Mooloolaba/Cotton Tree

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • BRISBANE INTERNATIONAL AIRPORTPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on requestPaying
Business services
  • 1 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Alexandra Headland Beach

180 Alexandra Parade
4572
alexandra headlands
australia

Tel: +611300092878

Fax: (+61)7/54750611

Check-in from 14h00

Check out up to 10h00

  • By plane

    BRISBANE INTERNATIONAL AIRPORT At 75km / 46.6 miles - Shuttle paying

GPS :-26.670017, 153.10691

Our accommodations

There's a huge range of accommodation to suit all budgets at BreakFree Alexandra Beach. For couples or singles enjoying a short getaway, Studio Rooms offer great value. For larger families and groups there's 1, 2, and 3 Bedroom Apartments, which are fully self-contained with air-conditioning, Foxtel TV, as well as internet access (fee applies). You'll have the option to save money on eating out by enjoying some light home cooking in the kitchenette, complete with stove top, microwave and dishwasher.

3 Bedroom Penthouse

  • Max. number of persons: 7
  • Area: From 150 / 1615 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone
Penthouse

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 35

  • Maximum capacity: 24 people

Find out more

Our guest reviews for
BreakFree Alexandra Headland Beach

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,207 reviews

Well located, relaxed environment

Customer review rating 4.3/5

Ryan Solo - 05/08/2020 Confirmed reviews ALL

Great location and a relaxing environment, happy to come back anytime

Delightful resort

Customer review rating 4.3/5

Lesleyr Couples - 05/08/2020 Confirmed reviews ALL

We stayed here for 3 nights in a 1 bedroom pool view apartment. The room was scrupulously clean and had everything we needed for our break. The staff were friendly and helpful too. The resort is set in attractive tropical gardens that we were able to enjoy from our balcony, and it is located across the road from the beach and surf club, and near shops and restaurants. We were also very impressed with staff cleaning protocols that were evident throughout the resort - very reassuring in these times. We will certainly be back.

Great location, great stay

Customer review rating 4.3/5

Sav Solo - 05/08/2020 Confirmed reviews ALL

The room was very clean, good size, everything that I required was there. The overall premises is absolutely lovely, beautiful gardens, pools, etc. Car park and walkways well lit, great location; relaxing atmosphere.

Great location, Lovely resort

Customer review rating 4.3/5

S. W. Families - 04/08/2020 Confirmed reviews ALL

Breakfree is a favourite accommodation for us to stay. Lovely staff , great facilities. However room 312 was very noisy located over road. Upstairs are permanents apparently, noisy...Hear all movements from above. Room beside had a Footy party. 2 night stay so was ok for 2 nights. Will request not to be put on that road side again or prefer to stay at Mantra Mooloolaba

as expected

Customer review rating 4.3/5

John Couples - 03/08/2020 Confirmed reviews ALL

we stayed 3 nights and had a wonderful time

Dear john b., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Disappointed

Customer review rating 4.3/5

Anonymous Couples - 02/08/2020 Confirmed reviews ALL

We chose to stay here as we have had friends who also stayed here and had a wonderful time with a good room to stay in, unfortunately for our stay we did not have such a good experience. The staff were very helpful with our request for a late check in, as we had a long drive to get here and a 10pm arrival, but that is really were it stopped. The room was dated, although we really just needed a place to sleep and get changed it would have been appreciated if the room was more modern. When my wife tried to use the shower for the first time she had to step over quite a large ledge to get into the combined shower/bath and was unaware of the very slippery surface the bath had, and as such she smacked the outside of the bath with her knee very badly, causing some pretty instantaneous purple bruising. The next morning the staff member was sympathetic and made sure to document the incident, but didn't offer anything other than a towel to lay inside the bath to stop it happening again, with we didn't feel was enough of a response, especially with how much worse the incident could have been seeing as my wife already has recurring, moderate to severe knee issues. Secondly we advised the front desk staff member that the light bulb in the main part of the room was not working and that we would like it to be fixed while we were out for the day, this issue was not fixed. At the end of the day, even taking into account the ideal location, the only other upsides were the late check in policy and the reasonably priced room.

Well located, great room

Customer review rating 4.3/5

Chrissy C. Friends - 02/08/2020 Confirmed reviews ALL

We enjoyed the close vicinity of everything and the room was great.

Dear Christine C., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz
Customer review rating 4.3/5

Anonymous Families - 02/08/2020 Confirmed reviews ALL

Thoroughly enjoyed it

Dear Saraeva M., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Relaxing stay

Customer review rating 4.3/5

Sharyn Y. Families - 01/08/2020 Confirmed reviews ALL

Room was ready and well located with ocean and pool views

Dear SHARYN E Y., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Great position! Great Views!

Customer review rating 4.3/5

Mikey O. T. M. Business - 01/08/2020 Confirmed reviews ALL

Close to beach, restaurants, surf club & more, this place is excellent for a coastal getaway! The pool is perfect for kids to explore & have fun if you want to stay in or you are right across from the beach if you want some sand play. So much close by. Rooms are well appointed & have everything you need for a holiday.

Dear Michael L., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Pleasant short "get away".

Customer review rating 4.3/5

Bob Solo - 01/08/2020 Confirmed reviews ALL

Stayed for 3 nights. Weather not kind at the start, but improved. Like the location and the facilities.

Dear Bob G., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach and will pass on your comments in relation to desk and chair to the owners. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Great Location

Customer review rating 4.3/5

Jo Couples - 29/07/2020 Confirmed reviews ALL

Great Location, comfortable unit,

Dear Joanne S., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beachand I am sorry to read the apartment was not clean and will certainly pass on your comment to the owner in relation to refurbing the apartment It is always a pleasure to receive any and all feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Well located. Have stayed here twice before. But have found quite a few things that need attention

Customer review rating 4.3/5

Kevin B. Families - 29/07/2020 Confirmed reviews ALL

We stayed in room 241. The en-suite & bathroom both steam up with nowhere for it to go. I don’t know how you would remedy this as it’s the first floor. The shower screen in the en-suite isn’t long enough & water Sprays onto the floor. The main bedroom is too light as there’s a glass panel in the wall between that & the en-suite. The sliding doors to the main bedroom don’t give any privacy. Could do with some shelves in closet. No coffee table. Could do with a more comfortable lounge with 2 extra seats. There are no fly screens. There was only one baggage trolley & it was too small.

Dear Kevin B., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Old and tired

Customer review rating 4.3/5

Jay Families - 28/07/2020 Confirmed reviews ALL

Complex was in a great location but we were told the room was “comfy”... it was super old and tired. Not very clean and the whole time it felt icky.. I will never come back as it was a complete turn off.. especially when there were renovated rooms that we were told were free but still got stuck in old grandmas cupboard.. You guys need to get onto the Reno soon.. View was nice though..

Dear JAY K., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. After reading the comments you have made in your review I was particularly concerned about the housekeeping issues you found in your apartment. Due to the high standards required of our Housekeeping Team, issues such as these are rare occurrences and I must express my sincere apologies for the disappointment this has caused you. I will personally ensure that your feedback is passed on directly to all of the team and that corrective action is taken to ensure future guests are not impacted in the way you were. I have forwarded a copy of your review to the owner of the apartment for thier consideration of renovating and so they are aware of what is being said about their apartment As a gesture of goodwill and in an effort to restore your faith in our product, I would like to offer you a 20% discount on accommodation when you next decide to stay with us. Should you accept our offer, I ask that you contact me directly so I may oversee your reservation and personally inspect your unit prior to arrival. Sincerely,
Customer review rating 4.3/5

Sheridan H. Couples - 28/07/2020 Confirmed reviews ALL

We have stayed there before and had no problem but this time the room had a smell there was Nutra Grain on the balcony and under the curtains near the bed it’s just run down and needs attention had a power failure nothing you can do about that but then security becomes an issue the gentleman on site did his best why not a back up generator??? It’s not the biggest problem in the world but the cleanest in the room was not good

Dear Jason H., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. After reading the comments you have made in your email I was particularly concerned about the housekeeping issues you found in your apartment. Due to the high standards required of our Housekeeping Team, issues such as these are rare occurrences and I must express my sincere apologies for the disappointment this has caused you. I will personally ensure that your feedback is passed on directly to all of the team and that corrective action is taken to ensure future guests are not impacted in the way you were. As a gesture of goodwill and in an effort to restore your faith in our product, I would like to offer you a 20% discount on accommodation when you next decide to stay with us. Should you accept our offer, I ask that you contact me directly so I may oversee your reservation and personally inspect your unit prior to arrival. Sincerely,

Not the best, but not bad

Customer review rating 4.3/5

Kim Friends - 26/07/2020 Confirmed reviews ALL

We booked two of the penthouses, which really should not be classified as penthouses. One was modern but small, the other was a bit bigger but in great need of a refresh especially the upstairs. The resort itself was amazing and wish we had more time to use the pool. It was a little disappointing and frustrating that our apartment got the blame for a party/group that was walking around the resort yelling at other units, purely because we had some guests on our balcony while the people who were making the noise and being distruptive were clearly having a party (we could see their strobe lights and hear their music from inside our unit), so that did make the experience quite stressful, but otherwise the stay was ok

Dear Kim W., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Liz

Was okay

Customer review rating 4.3/5

Chloe Families - 25/07/2020 Confirmed reviews ALL

We like it except there was no pull out softa in the lounge for my brother so he had an unconfortable sleep was abit dissapointed in that, he didnt have a blanket when we forst got there for him, but other then that was an awsome stay

Dear Chloe M., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach and am sorry you did not have a blanket for rollway for your brother. It is always a pleasure to receive any and all feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Great location and setting

Customer review rating 4.3/5

Jo Families - 23/07/2020 Confirmed reviews ALL

The facilities were comfortable and convenient. The kitchen utensils needed to be better equipped. For winter there should be quilts provided not one blanket. The unit we stayed in needed larger lounge. The grounds were well kept.

Dear Jo S., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz

Disappointed

Customer review rating 4.3/5

Michael L. Couples - 23/07/2020 Confirmed reviews ALL

This hotel was well below the standard we have come to expect from Accor hotels.

Dear MICHAEL L., Thank you for taking the time to tell us about your experience at the BreakFree Alexandra Headland Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry if you were not aware that our units are not serviced daily by Housekeeping. Like the majority of the properties in the A&L (Apartments and Leases) side of the Accor portfolio, only bookings for 8 or more nights receive a midstay service. I appologise for any dissapointment this may have caused. I have passed on your comments regarding the dated furnishings to the units owner for their consideration in upgrading the apartment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great location

Customer review rating 4.3/5

Geoff &. K. W. Couples - 22/07/2020 Confirmed reviews ALL

Wonderful room layout,unfortunately mattress requires replacing.

Dear Geoff & Kaye W., We very much appreciate your comments regarding your stay at the BreakFree Alexandra Headland Beach and will certainly work with the Owner on replacing the mattress. A good nights sleep can't be beaten It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liz
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