Mantra Sirocco Mooloolaba 3 stars

Customer review rating (ALL Rating) 4.3/5 578 reviews

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59 75 Mooloolaba Esplanade, 4557 MOOLOOLABA, Australia

Description

Hotel extras

  • Our infinity pool on level 2 boasts stunning ocean views. Relax & soak up the sun on a hot day

  • With a prime beachfront location you're just a stones throw away from dining & shopping venues

  • Apartment balconies offer ocean views so you can watch and listen to the waves from your room

  • After a day exploring the Sunshine Coast, why not cook up dinner using our BBQ facilities?

  • Our onsite gym features a large variety of equipment, so you can have a productive workout

Our accommodation(s)

Hotel location

Mantra Sirocco Mooloolaba

59 75 Mooloolaba Esplanade
4557 MOOLOOLABA
Australia

GPS:-26.679455, 153.11939

Telephone
Fax +61 7 5444 1499

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning

Pool

Dive into the seasonally heated outdoor pool and enjoy the ocean views as you soak away the day's activities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  578 reviews

Customer review rating 5.0/5

Terry M. M. Families - Confirmed reviews ALL

Great friendly and welcoming team. Clean apartment and great facilities.... heated pool, BBQs, gym and location is awesome

Dear Terry, Thank you for taking the time to review your stay and for awarding us a perfect score across all aspects of your stay. We’re delighted to hear that you enjoyed our beachfront location, as well as the variety of nearby shops and facilities available. It’s especially pleasing to know that our team made such a positive impression—your kind words about our friendliness and welcoming service will mean a great deal to everyone. We look forward to welcoming you and your family back again for another fantastic stay in the near future. Warm Regards, Mantra Sirocco - Front Desk

Customer review rating 4.5/5

Donna D. Families - Confirmed reviews ALL

Beautiful beach views and everything right outside the door

Dear Donna, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our fantastic location and the beautiful beach views—having everything right at your doorstep really does make for a special stay. We truly appreciate your loyalty as an Accor member and your kind recommendation. It means a lot to us that you chose to stay with us for your family trip. We hope to welcome you and your family back again soon for another relaxing stay by the beach. Warm Regards, Mantra Sirocco - Front Desk

Customer review rating 4.5/5

Mila L. Couples - Confirmed reviews ALL

Well informed, pleasant staff, convenient location, clean

Dear Mila, Thank you for your review and for choosing to stay with us again. We’re delighted to hear you found our team pleasant, knowledgeable, and well-informed, and that you enjoyed our convenient location and overall comfort. It’s also great to know your booking and arrival experience met expectations so well. We appreciate your detailed feedback regarding the apartment. While we’re pleased you found it clean overall, we’re sorry to hear about the balcony glass and ashtray oversight, as well as some of the layout and storage limitations you experienced. Your comments around suitcase space, bathroom storage, and the kitchen tap are very helpful, and we’ll be sharing these with our housekeeping and maintenance teams, as well as reviewing how we can better equip our rooms for comfort and convenience. It’s especially valuable to hear your comparison with a previous stay, and we’ll certainly take this into account as we continue to improve. Thank you again for your recommendation—it means a lot to us. We look forward to welcoming you back for an even smoother and more enjoyable stay next time. Warm Regards, Mantra Sirocco -Front Desk

Customer review rating 3.5/5

Tim R. Families - Confirmed reviews ALL

Check in was great and informative. I especially liked the pre-stay welcome call. I was happy to receive a few upgrade although disappointed that to room and roof smelt like oil due to being next to the exhaust fan from down stairs. I asked to be moved but no solution on the day was provided.

Dear Tim, Thank you for your feedback—we’re so pleased to hear that you enjoyed a smooth and informative check-in, and that the pre-stay welcome call made a positive impression. It’s also great to know you were happy with the upgrades provided. That said, I’m very sorry to hear about the issue with the odour in your room and on the rooftop. I completely understand how disappointing that must have been, especially after requesting a room move and not being able to offer a solution on the day. This is certainly not the experience we aim to provide. Please be assured that your feedback has been shared with our team so we can investigate the source of the issue and prevent it from impacting future stays. We’re also reviewing how we handle relocation requests to ensure we respond more effectively in situations like this. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much more comfortable stay next time. Kind Regards, Mantra Sirocco - Front Desk

Customer review rating 3.5/5

Andrew R. Families - Confirmed reviews ALL

Great location.Roo cleaning standard wasn’t great. Found dirt, grime, used tooth brush and shaving items in bathroom.

Dear Andrew, Thank you for your feedback. We’re so pleased you enjoyed our great location. However, I’m very sorry to hear about the cleanliness issues you experienced in your room. Finding items such as a used toothbrush and shaving products, along with dirt and grime, is certainly not acceptable and falls well below our usual standards. Please be assured that this has been addressed with our housekeeping team as a priority to ensure this does not happen again. We are reviewing our cleaning and inspection procedures to prevent any recurrence. We truly appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a much more comfortable and seamless stay. Regards, Mantra Sirocco - Front Desk

Other web-users rate our hotel

  • 240 reviews 9.7/10 Location
  • 378 reviews 6.9/10 Room
  • 183 reviews 8.4/10 Service
  • 40 reviews 2.7/10 WiFi
  • 109 reviews 2.7/10 Cleanliness
  • 5 reviews 2/10 Breakfast

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