The Sebel Twin Waters 4 stars

Customer review rating (ALL Rating) 4.4/5 417 reviews

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Description

Hotel extras

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

Our accommodation(s)

Hotel location

The Sebel Twin Waters

80 North Shore Road, Twin Waters
4564 TWIN WATERS
Australia

GPS:-26.635807, 153.099638

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  417 reviews

TripAdvisor Rating  4.1/5  472 reviews

Customer review rating 4.5/5

Lynda V. Families - Confirmed reviews ALL

This is the second time we've booked a Sebel apartment. Our 2 bedroom last year was more tastefully decorated and seemed bigger in size than the 3 bedroom this year, but we still enjoyed the outlook over the lagoon. May we advise on investing in simple perculated coffee machines as making coffee for 7 is a lengthy task with only a small Italian Press!

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 3.5/5

James M. Families - Confirmed reviews ALL

I love the location of Sebel. Every year a group of us come up from Brisbane and enjoy a long weekend at Sebel. Usually it’s 10/10 however the Novotel has started charging Sebel guests $25 per person per day to use their pool. As a result our Saturday and Sunday was instead spent in the Sebel section with bbq and store bought beers. I’d estimate Novotel bar missed out on 1000’s in food and bev from our group alone. Shame for all parties, but hopefully this issue is resolved soon. Love Twin Waters and Sebel!

Thank you for sharing your feedback regarding your recent stay at The Sebel Twin Waters. We are pleased to hear that you appreciate our location and have enjoyed your visits over the years. We understand your disappointment concerning the additional charges introduced for pool access at the Novotel. Please know that we strive to provide the best experience for our guests, and we acknowledge how this situation may have impacted your stay. We value your insights and are committed to continuous improvement for both our guests and partnerships. We look forward to the opportunity to welcome you back in the future for another enjoyable stay. Best regards, The Sebel Twin Waters

Customer review rating 3.0/5

Alisha H. Families - Confirmed reviews ALL

The apartment was in need of a good clean, we didn’t turn on ceiling fans due to the dust on them. Mum got bed bugs from one of the single beds and the room had a musty smell

Thank you for your feedback regarding your stay. We appreciate your comments about our location and facilities. I regret to hear about the cleanliness issues you encountered, as well as the discomfort caused by the musty smell. Your concerns are important to us. Best regards, The Sebel Twin Waters

Customer review rating 3.5/5

David M. Families - Confirmed reviews ALL

The property was well located for our needs and the management team were super helpful but the house that we had in the complex was well below what ive come to enjoy in other Sebel locations. The house had many defects including lights out, a spare that didnt operate, lots of water damage, air conditioners that failed and generaly a property that is in despirate need of some TLC

Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.5/5

Chris B. Families - Confirmed reviews ALL

A good, relaxed environment with plenty of child friendly activities

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 140 reviews 8.8/10 Location
  • 294 reviews 6.7/10 Room
  • 130 reviews 8.1/10 Service
  • 14 reviews 0/10 WiFi
  • 102 reviews 3.5/10 Cleanliness
  • 12 reviews 6.7/10 Breakfast

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