The Sebel Twin Waters 4 stars

We really enjoyed the location, the facilities and room layout. The room was only superficially cleaned, and was very dusty in locations. Under sofas we're filthy, which wash very obvious on wood floors and was a problem with young kids as the sofas are high off the ground and frequently accessed by the kids. Similarly, was dirty under the beds and needs a clean. There was a beer bottle left on the balcony from a previous resident.

We loved it so much. Only thing I suggest is getting the cleaners to check under beds when cleaning. I saw a pair of socks and rubbish under main bedroom bed. I only look in case we dropped something there.

Even though there were restrictions the staff were great. Especially Semi at watersports.

We stayed in a 3 bedroom apartment with 2 bathrooms. It was a spacious and well equipped apartment with see a few quirks. Service was great and location was ideal ie close to the beach and within the Novotel resort’s facilities. Overall a great stay but more attention to detail with cooking appliances and better TV signal would have made it a 10/10 stay.

Beautiful area which was well suited to our short holiday. If our stay had been longer we could have done many day trips from the Twin Waters area. Walked the beach. Short drive to the shops. Very pleasant staff.

Our apartment was terrific , relaxed the view of the lake super including the use of kayaks and the men on the beach playing games with the children was extra special, close to everything. Our apartment was lovely everything we needed, bbq included 10+

Was pleased to access our apartment earlier than normal!

Lovely time away.

The 3 bedroom unit was massive. Huge out door area with a bbq. Beautiful out look, quiet and short walk to the restaurant and pool. We highly recommend and will be back. Staff at check in and check out were excellent too.

Reception were lovely. 3 bedroom was fantastic for all of us and short walk to dinner and pool. Only wish was we would have liked to stay longer.

Truly excellent. Room was in perfect location (as requested) and despite wet weather our short stay was thoroughly enjoyable. It was our 52nd Wedding Anniversary and a bottle of wine, a personalised card and a Sebel Bear wear presented to us - nice touch!

We loved our unit even though it was not the one requested. Although we found the outside patio a bit boxed in. We love that we can access the activities in the Sebel however this year we feel that the emphasis is more on corporate groups than families. We were all looking forward to the trampolines on the beach, and the inflatable water park and were disappointed to see they were gone.

We had a fantastic stay at Sebel Twin Waters. The property was extremely clean, the resorts amenities next door were fantastic and we returned home very relaxed and planning our next getaway.

The Sebel apartment we stayed in was perfect for a family long weekend getawat. Two good bedrooms with roomy living areas and plenty of outdoor spaces to enjoy. From the patio we had easy access to walkways that took us where we wanted to go in the resort as well as the beach. Check in was easy and the satff were very friendly.

I can not express how wonderful our stay was. To the check in with Sharron, who was fabulously friendly and informative, to our accommodation. The cleaners did an amazing job on the house we stayed in. This accommodation made our stay so comfortable and we were very happy with everything. We were booked at twin Waters but ended up staying here because of the air con problems. My whole experience dealing with twin Waters Tara to check in the Sharron was so professional and customer service was by far the best I've received in Australia. Thank you to you both for a stay we will never forget.