The Sebel Twin Waters 4 stars

Customer review rating 4.5/5 2,331 reviews

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The Sebel Twin Waters
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Hotel extras

With its spectacular Sunshine Coast location, The Sebel Twin Waters offers plenty of activities for guests who want to make the most of the outdoors, including a pool and nearby tennis courts, golf course, kayaking, fishing and snorkelling.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • MAROOCHYDOREPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering

Hotel location

The Sebel Twin Waters

80 North Shore Road
Twin Waters
4564
twin waters
australia

Tel: +61754506129

Check-in from 14h00

Check out up to 10h00

  • SUNAIR BUS : 

  • SUNCOAST PACIFIC BUSES : 

  • By plane

    MAROOCHYDORE At 5km / 3.11 miles - Shuttle paying

  • By train

    NAMBOUR At 30km / 18.64 miles

GPS :-26.635807, 153.099638

Our accommodation(s)

Visitors looking for contemporary self-contained accommodation on the Sunshine Coast should look no further than The Sebel Twin Waters. This impressive Sunshine Coast hotel offers guests a range of accommodation options, including one, two and three bedroom apartments, and three and four bedroom beach houses. Each apartment and beach house is stylish, modern and tastefully appointed, with a full kitchen, laundry, separate living area with TV, and outdoor dining with garden or lagoon views.

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 2
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities

3 Bedroom Apartment 2 Queen and 2 Single Beds

  • Max. number of persons: 6
  • Views: Garden View *

* Subject to availability

  • Coffee/tea making facilities
Apartments

Our guest reviews for
The Sebel Twin Waters

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,331 reviews

tripadvisor

TripAdvisor Rating 4.0/5

444 reviews

Great location, lovely surroundings and wonderful stay.

Customer review rating 4.5/5

Jim S. Friends - 13/09/2020 Confirmed reviews ALL

We found the room numbers and car location numbers to be very small and hard to see/find. Guest parking was very limited and needs to addressed.

Dear Geoff, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. We pride ourselves in offering free parking for our guests as this is a rarity these days. We hope you can appreciate that we are a small resort and cannot offer infinite parking- we hope that 1 car space per 2 bedroom and 2 car spaces per 3 bedroom will suffice- with plenty of vacant land offered as overflow. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great location

Customer review rating 4.5/5

Daneen Families - 12/09/2020 Confirmed reviews ALL

We had a very relaxing time in such a great location and beautiful apartment.

Dear Daneen, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Perfect!

Customer review rating 4.5/5

Bec Families - 12/09/2020 Confirmed reviews ALL

The accomodation was perfect, we had a fantastic time staying in the beach houses they are beautiful. The facilities and location were great! All 14 of us felt very relaxed and enjoyed ourselves very much even though the Novetel side was closed off. Must also say though, all communications with reception were a pleasure from start to finish. Absolutely lovely, informative, prompt and always professional. Thankyou Sebel Twin Waters.

Dear Bec, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. Our team will be over-joyed to hear such positive feedback; thank you also for your comments on our reception staff- this will certainly be passed along! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Nice spot

Customer review rating 4.5/5

Ali Families - 04/09/2020 Confirmed reviews ALL

We lived the unit we stayed in, it was great that we could stay in the same one again. Probably just a bit disappointed that there wasn’t a bit of a discount as the resort was closed. It was nice to get away.

Dear Alison P., We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. Once again, apologies that the Novotel facilities were not available to you this stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Well located, excellent stay, nice rooms

Customer review rating 4.5/5

Jemima-lee S. Friends - 02/09/2020 Confirmed reviews ALL

Amazing

Dear Jemima, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Amazing location, clean well kept styled rooms, everything you want from a holiday !

Customer review rating 4.5/5

Kaydon L. Friends - 25/08/2020 Confirmed reviews ALL

My wife and our two friends came and stayed for a weekend and we couldn't have been happier with everything. We received a call the morning of our booking letting us know we had an early check it, which work out great for us. With the COVID policy everything was a smooth transition, 30 seconds to pick up the keys and we were set. Our apartment was well kept, well styled and had all the amenities even a BBQ. They also left us a bottle of wine. Wow ! My family and I have been coming to the Sebel twin waters for years and we will continue to come back. Always amazing service ! Kaydon L.

Dear Kaydon,, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am so pleased your family and friends enjoyed our beautiful accommodation. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great Location

Customer review rating 4.5/5

Tony Families - 15/08/2020 Confirmed reviews ALL

Very friendly staff and great location. Well appointed large unit. Unit is showing some signs of age and is in need of some minor maintenance - eg bottom trim to external balcony door, main bathroom cavity slider need adjustment, Master Bed a little small and uncomfortable.

Dear Tony, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback, we are so pleased by your compliments on the units. Thank you also for advising us of the maintenance issues- this is something we will address with or team to ensure it's back up to standard for your next stay! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great room, lovey gardens and views

Customer review rating 4.5/5

Matt H. Friends - 11/08/2020 Confirmed reviews ALL

Very spacious, modern room, walked directly from deck onto beautiful Private gardens and out to the picturesque lagoon

Dear Matthew, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback, especially on the beauty of our apartments! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Just what we needed

Customer review rating 4.5/5

Leanne K. Families - 09/08/2020 Confirmed reviews ALL

We had a family wedding to attend on Sat 1st August and were booked in close proximity to the Sebel, our family had booked the Sebel and we were happy enough to be close by. 48 hrs before leaving our home we were advised that our accomodation had been cancelled, so I called the Sebel who were only too happy to assist with our request to book. The resort was beautiful, accomodation outstanding and facilities second to none. Although we were not there for majority of Saturday staying within the surrounds really made me feel as refreshed and invigorated. Thank you for accomodating us at such short notice, we will return.

Dear Leanne, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am so pleased we could look after you last minute and you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

delightful spot

Customer review rating 4.5/5

Paul A. Couples - 06/08/2020 Confirmed reviews ALL

from checkin to check out the sebel team looked after us exceptionally. The unit was delightful and very well presented. We will come again

Dear Lyn, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback and I am so pleased you enjoyed our Sebel service and you enjoyed our beautiful accommodation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Peaceful

Customer review rating 4.5/5

Paul D. Families - 19/07/2020 Confirmed reviews ALL

Very spacious well equipped and family friendly

Dear Paul, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Perfect position, clean and tidy and great service upon check in

Customer review rating 4.5/5

Emma Families - 15/07/2020 Confirmed reviews ALL

We stayed in the 4 bedroom beach house was amazing ! Plenty of space for two families

Dear Emma, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team.Those 4 bedroom beach houses are perfectly sized for two families! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Accommodation amazing

TripAdvisor rating 4.0/5

infoG7838IM 15/07/2020 TripAdvisor review

The accommodation and facilities as always are amazing. Unfortunately we stayed in a 2 bedroom downstairs apartment. This apartment was set in amongst permanent tenants. The rules and regulations inforced were a little extreme, with time frames on being out on the balcony after 10pm. We also found that we were being watched all the time. This did not make for a relaxing stay at all.

Great Spot to stay

Customer review rating 4.5/5

Diane Families - 13/07/2020 Confirmed reviews ALL

Lovely surroundings, great apartment, great facilities for families

Dear Diane, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback and we are so pleased you enjoyed our beautiful accommodation and facilities for the family. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great holiday

Customer review rating 4.5/5

Kym Families - 10/07/2020 Confirmed reviews ALL

We were there for an extended family weekend and were spread out over three beach houses. They were beautifully appointed. Everyone had a great time. The staff were very friendly and helpful.

Dear Brian, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so pleased you had such a lovely family getaway. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Nice resort, good room layout but needs to be cleaned

Customer review rating 4.5/5

Anonymous Families - 08/07/2020 Confirmed reviews ALL

We really enjoyed the location, the facilities and room layout. The room was only superficially cleaned, and was very dusty in locations. Under sofas we're filthy, which wash very obvious on wood floors and was a problem with young kids as the sofas are high off the ground and frequently accessed by the kids. Similarly, was dirty under the beds and needs a clean. There was a beer bottle left on the balcony from a previous resident.

Dear Michael, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Beautiful location.

Customer review rating 4.5/5

Amanda P. Families - 01/07/2020 Confirmed reviews ALL

We loved it so much. Only thing I suggest is getting the cleaners to check under beds when cleaning. I saw a pair of socks and rubbish under main bedroom bed. I only look in case we dropped something there.

Dear Amanda, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the feedback on housekeeping protocols, we will ensure we pass this on and apologies for the oversight. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great stay and location

Customer review rating 4.5/5

Louise G. C. Families - 24/06/2020 Confirmed reviews ALL

Even though there were restrictions the staff were great. Especially Semi at watersports.

Dear Louise, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the lovely Semi at Novotel activities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Nice stay

Customer review rating 4.5/5

Ade Families - 23/06/2020 Confirmed reviews ALL

We stayed in a 3 bedroom apartment with 2 bathrooms. It was a spacious and well equipped apartment with see a few quirks. Service was great and location was ideal ie close to the beach and within the Novotel resort’s facilities. Overall a great stay but more attention to detail with cooking appliances and better TV signal would have made it a 10/10 stay.

Dear Adeline, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. We will certainly address the few issues you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great unit. Lovely outlook. Great position.

Customer review rating 4.5/5

Jan. Couples - 19/06/2020 Confirmed reviews ALL

Beautiful area which was well suited to our short holiday. If our stay had been longer we could have done many day trips from the Twin Waters area. Walked the beach. Short drive to the shops. Very pleasant staff.

Dear Jan, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback, especially given the current environment! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

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