The Sebel Twin Waters 4 stars

Customer review rating 4.5/5 2,319 reviews

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The Sebel Twin Waters
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+ 21 Services
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Hotel extras

With its spectacular Sunshine Coast location, The Sebel Twin Waters offers plenty of activities for guests who want to make the most of the outdoors, including a pool and nearby tennis courts, golf course, kayaking, fishing and snorkelling.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • MAROOCHYDOREPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage (Nearby)
  • Services for children
  • Golf
  • Outdoor tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Catering
  • Snack & beverage machine

Hotel location

The Sebel Twin Waters

80 North Shore Road
Twin Waters
4564
twin waters
australia

Tel: +61754506129

Check-in from 14h00

Check out up to 10h00

  • SUNAIR BUS : 

  • SUNCOAST PACIFIC BUSES : 

  • By plane

    MAROOCHYDORE At 5km / 3.11 miles - Shuttle paying

  • By train

    NAMBOUR At 30km / 18.64 miles

GPS :-26.635807, 153.099638

Our accommodations

Visitors looking for contemporary self-contained accommodation on the Sunshine Coast should look no further than The Sebel Twin Waters. This impressive Sunshine Coast hotel offers guests a range of accommodation options, including one, two and three bedroom apartments, and three and four bedroom beach houses. Each apartment and beach house is stylish, modern and tastefully appointed, with a full kitchen, laundry, separate living area with TV, and outdoor dining with garden or lagoon views.

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: 2
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: 4
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities

3 Bedroom Apartment 2 Queen and 2 Single Beds

  • Max. number of persons: 6
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
Apartments

Our guest reviews for
The Sebel Twin Waters

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,319 reviews

tripadvisor

TripAdvisor Rating 4.0/5

442 reviews

Peaceful

Customer review rating 4.5/5

Paul D. Families - 19/07/2020 Confirmed reviews ALL

Very spacious well equipped and family friendly

Dear Paul, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Perfect position, clean and tidy and great service upon check in

Customer review rating 4.5/5

Emma Families - 15/07/2020 Confirmed reviews ALL

We stayed in the 4 bedroom beach house was amazing ! Plenty of space for two families

Dear Emma, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team.Those 4 bedroom beach houses are perfectly sized for two families! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Accommodation amazing

TripAdvisor rating 4.0/5

infoG7838IM 15/07/2020 TripAdvisor review

The accommodation and facilities as always are amazing. Unfortunately we stayed in a 2 bedroom downstairs apartment. This apartment was set in amongst permanent tenants. The rules and regulations inforced were a little extreme, with time frames on being out on the balcony after 10pm. We also found that we were being watched all the time. This did not make for a relaxing stay at all.

Great Spot to stay

Customer review rating 4.5/5

Diane Families - 13/07/2020 Confirmed reviews ALL

Lovely surroundings, great apartment, great facilities for families

Dear Diane, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback and we are so pleased you enjoyed our beautiful accommodation and facilities for the family. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great holiday

Customer review rating 4.5/5

Kym Families - 10/07/2020 Confirmed reviews ALL

We were there for an extended family weekend and were spread out over three beach houses. They were beautifully appointed. Everyone had a great time. The staff were very friendly and helpful.

Dear Brian, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so pleased you had such a lovely family getaway. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Nice resort, good room layout but needs to be cleaned

Customer review rating 4.5/5

Anonymous Families - 08/07/2020 Confirmed reviews ALL

We really enjoyed the location, the facilities and room layout. The room was only superficially cleaned, and was very dusty in locations. Under sofas we're filthy, which wash very obvious on wood floors and was a problem with young kids as the sofas are high off the ground and frequently accessed by the kids. Similarly, was dirty under the beds and needs a clean. There was a beer bottle left on the balcony from a previous resident.

Dear Michael, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Beautiful location.

Customer review rating 4.5/5

Amanda P. Families - 01/07/2020 Confirmed reviews ALL

We loved it so much. Only thing I suggest is getting the cleaners to check under beds when cleaning. I saw a pair of socks and rubbish under main bedroom bed. I only look in case we dropped something there.

Dear Amanda, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for the feedback on housekeeping protocols, we will ensure we pass this on and apologies for the oversight. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great stay and location

Customer review rating 4.5/5

Louise G. C. Families - 24/06/2020 Confirmed reviews ALL

Even though there were restrictions the staff were great. Especially Semi at watersports.

Dear Louise, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the lovely Semi at Novotel activities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Nice stay

Customer review rating 4.5/5

Ade Families - 23/06/2020 Confirmed reviews ALL

We stayed in a 3 bedroom apartment with 2 bathrooms. It was a spacious and well equipped apartment with see a few quirks. Service was great and location was ideal ie close to the beach and within the Novotel resort’s facilities. Overall a great stay but more attention to detail with cooking appliances and better TV signal would have made it a 10/10 stay.

Dear Adeline, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. We will certainly address the few issues you mentioned, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great unit. Lovely outlook. Great position.

Customer review rating 4.5/5

Jan. Couples - 19/06/2020 Confirmed reviews ALL

Beautiful area which was well suited to our short holiday. If our stay had been longer we could have done many day trips from the Twin Waters area. Walked the beach. Short drive to the shops. Very pleasant staff.

Dear Jan, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback, especially given the current environment! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

great top spot

Customer review rating 4.5/5

Diane V. V. Couples - 24/03/2020 Confirmed reviews ALL

Our apartment was terrific , relaxed the view of the lake super including the use of kayaks and the men on the beach playing games with the children was extra special, close to everything. Our apartment was lovely everything we needed, bbq included 10+

Dear Diane, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are especially pleased to hear you enjoyed the facilities to much, we like to think of our apartments as a home away from home! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Relaxing and clean pleasant accomodation with excellent self-catering facilities

Customer review rating 4.5/5

Christina K. Families - 18/03/2020 Confirmed reviews ALL

Was pleased to access our apartment earlier than normal!

Dear Christina, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters
Customer review rating 4.5/5

Melissa S. Families - 16/03/2020 Confirmed reviews ALL

Lovely time away.

Dear Melissa, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Excellent rooms for the extended family

TripAdvisor rating 4.0/5

Plants8 07/03/2020 TripAdvisor review

The 3 bedroom unit was massive. Huge out door area with a bbq. Beautiful out look, quiet and short walk to the restaurant and pool. We highly recommend and will be back. Staff at check in and check out were excellent too.

Great family rooms

Customer review rating 4.5/5

Darren Families - 05/03/2020 Confirmed reviews ALL

Reception were lovely. 3 bedroom was fantastic for all of us and short walk to dinner and pool. Only wish was we would have liked to stay longer.

Dear Darren, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team! We love our location and are thrilled you did too! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Totally met our expectations.

Customer review rating 4.5/5

Paul M. Couples - 03/03/2020 Confirmed reviews ALL

Truly excellent. Room was in perfect location (as requested) and despite wet weather our short stay was thoroughly enjoyable. It was our 52nd Wedding Anniversary and a bottle of wine, a personalised card and a Sebel Bear wear presented to us - nice touch!

Dear Paul, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team! We love when guests such as yourself chose us to celebrate something special so of course we wanted to let you know by giving you that extra special touch! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Good stay

Customer review rating 4.5/5

Sharon Q. Families - 02/03/2020 Confirmed reviews ALL

We loved our unit even though it was not the one requested. Although we found the outside patio a bit boxed in. We love that we can access the activities in the Sebel however this year we feel that the emphasis is more on corporate groups than families. We were all looking forward to the trampolines on the beach, and the inflatable water park and were disappointed to see they were gone.

Dear Sharon, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. We always try our best to meet requests but can never guarantee rooms unfortunately. As for the aqua park this has been gone over a year now and it was a private contractor who decided to move elsewhere. Novotel still provide all the activities that they always have. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great place to unwind, relax and enjoy the amenities

Customer review rating 4.5/5

Lois Couples - 27/02/2020 Confirmed reviews ALL

We had a fantastic stay at Sebel Twin Waters. The property was extremely clean, the resorts amenities next door were fantastic and we returned home very relaxed and planning our next getaway.

Dear Louise, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular our housekeeping team who work very hard on the cleanliness of our property! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Great Place to Getaway

TripAdvisor rating 4.0/5

Musso-28 27/02/2020 TripAdvisor review

The Sebel apartment we stayed in was perfect for a family long weekend getawat. Two good bedrooms with roomy living areas and plenty of outdoor spaces to enjoy. From the patio we had easy access to walkways that took us where we wanted to go in the resort as well as the beach. Check in was easy and the satff were very friendly.

Relaxation to the Max.

Customer review rating 4.5/5

Anita P. Families - 26/02/2020 Confirmed reviews ALL

I can not express how wonderful our stay was. To the check in with Sharron, who was fabulously friendly and informative, to our accommodation. The cleaners did an amazing job on the house we stayed in. This accommodation made our stay so comfortable and we were very happy with everything. We were booked at twin Waters but ended up staying here because of the air con problems. My whole experience dealing with twin Waters Tara to check in the Sharron was so professional and customer service was by far the best I've received in Australia. Thank you to you both for a stay we will never forget.

Dear Anita, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. We cannot thank you enough for your kind words; and we are so pleased your experience was as wonderful as you have described! Thank you again for sharing your experience, and we hope your next visit will be as incredible as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters
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