The Sebel Twin Waters 4 stars

Customer review rating (ALL Rating) 4.4/5 420 reviews

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80 North Shore Road, Twin Waters, 4564 TWIN WATERS, Australia

Description

Hotel extras

  • Ideal for exploring the Sunshine Coast, as it provides a peaceful paradise in sunny Queensland

  • Accommodation is a safe, gated beachside retreat situated around picturesque saltwater lagoon

  • BBQ's & entertaining area are perfect for you to enjoy with a loved one or a group of friends

  • Welcome your clients and colleagues to conference, meeting or event will be one not to forget

  • Sebel Twin Waters features a private lagoon, picnic area including access to Mudjimba Beach

Our accommodation(s)

Hotel location

The Sebel Twin Waters

80 North Shore Road, Twin Waters
4564 TWIN WATERS
Australia

GPS:-26.635807, 153.099638

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Unwind by the picturesque saltwater lagoon pool or spend time by one of the three outdoor pools while the kids enjoy there own fun in the children's pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  420 reviews

TripAdvisor Rating  4.1/5  470 reviews

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Had a lovely stay, we will be back

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

9

Customer review rating 4.5/5

Russell W. Families - Confirmed reviews ALL

Unit spacious, well appointed and very clean

We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

BROKEN NOSIY GUTTERS

Customer review rating 1.5/5

Jay C. Families - Confirmed reviews ALL

ALTHOUGHT THE ACCOMODATION WAS OK WE HAD 3 NIGHTS WITHOUT SLEEP DUE TO THE BROKEN GUTTERING CAUSING THE CONSTANT RAIN TO CASCADE NOISILY DOWN ONTO THE ROOF. WE REPORTED THIS TO RECEPTION BUT NO ACTION WAS TAKEN DURING OUR STAY

Thank you for taking the time to tell us about your experience at The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dated room

Customer review rating 1.5/5

Peta M. Families - Confirmed reviews ALL

Our room smelt mouldy when we arrived, we couldn’t get the aircon to work in the second bedroom. It was so hot in there. The fridge had no room to stand up bottles of drink. The door was broken - surely they could fix it. The room is definitely not worth the money we paid. Carpets are so old and gross, the curtains are yuk, the TV was so small. We had relatives in other rooms which were sooooo much better. No. 70 is a 3 star. Gross.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it\'s apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Family stay

Customer review rating 4.5/5

Michael B. Families - Confirmed reviews ALL

We had a good stay, the weather was not kind to us but we are looking to come back later in the year

We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 142 reviews 9/10 Location
  • 299 reviews 6.7/10 Room
  • 127 reviews 7.9/10 Service
  • 12 reviews 0/10 WiFi
  • 136 reviews 7.3/10 Amenities
  • 95 reviews 3.1/10 Cleanliness
  • 15 reviews 6.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.