Mantra Mooloolaba Beach 4 stars

Customer review rating (ALL Rating) 4.5/5 3,224 reviews

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Description

Hotel extras

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

Our accommodation(s)

Hotel location

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

GPS:-26.678563, 153.116972

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,224 reviews

Customer review rating 3.5/5

Julie O. Couples - Confirmed reviews ALL

Felt the room was a bit tired and needing an update. Found small Fridge for a weeks accommodation unsuitable

Hi Julie, Thank you for taking the time to share your feedback. We’re sorry to hear that the room did not meet your expectations and that the fridge size was not suitable for your long stay. We understand how important these details are for comfort and convenience, especially for longer visits. Your comments regarding the room’s condition have been noted and shared with our management team as we continually plan upgrades and improvements across the property. We do hope you enjoyed our location and facilities, and we would love the opportunity to welcome you back for a more comfortable stay in the future. If you do return, please feel free to contact us directly so we can assist in selecting a room that better suits your needs. Kind regards, Lauren - Assistant Manager

Customer review rating 5.0/5

Ben M. Couples - Confirmed reviews ALL

Staff were amazing

Hi Ben, Thanks so much for your lovely review of our property! We are so glad you had such an enjoyable stay and look forward to welcoming you back in the future. Warm Regards, Lauren - Assistant Manager

Customer review rating 4.5/5

Samuel G. Couples - Confirmed reviews ALL

Great well appointed apartment with all facilities available. Pleasant friendly staff. Handy beach access and walkable access to multiple restaurants and bars

Hi Samuel, Thank you so much for taking the time to provide feedback on your recent stay. We are so glad you had an enjoyable stay and look forward to welcoming you back in the near future. Warm Regards, Lauren - Assistant Manager

Customer review rating 0.5/5

Keane R. Couples - Confirmed reviews ALL

Previously the 4 or 5 times I have stayed there, I have booked through an agent and always received a good room. This time i booked through Accor, and got a room much poorer than any other visit. I contested this with the front desk, and they informed me there was nothing else available. I will not book with Accor again, as they obviously treat agent booking better

Dear Keane, Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. We truly value your loyalty and appreciate that you have stayed with us on several occasions. For your recent visit, the reservation made through the Accor website was for a One Bedroom Apartment, and it did not include an ocean view. Unfortunately, during your stay we did not have any ocean view apartments available for upgrade, and we sincerely regret that our team was unable to offer an alternative at the time. We understand how disappointing this must have been, especially given your previous positive experiences with us. Please be assured that we do not prioritize agent bookings over direct bookings or Accor reservations. Room allocation is based on the room type selected and availability at the time of stay. Your confirmation email would have outlined the room category booked. We are truly sorry that you felt your room was inferior compared to past visits. That is never the experience we want for our returning guests. Your comments regarding service have been shared with management, as we are always striving to improve how we assist our guests. For your next stay, we would be delighted to personally assist you in securing an ocean view apartment. Please feel free to contact us directly at mo… or 07…. And our team will ensure you receive the room type that best suits your expectations and provides great value for your stay. We hope you can understand the situation, and we sincerely hope to have the opportunity to welcome you back and restore your confidence in us. Sincerely, Hana - Assistant Manager

Customer review rating 3.5/5

Shirley B. Friends - Confirmed reviews ALL

This property is in a great location. The staff were great but our apartment was long overdue for a refurbishment. It was quite rundown.

Hi Shirley, Thank you for taking the time to share your feedback following your stay at Mantra Mooloolaba Beach. We’re so pleased to hear you enjoyed our great location and found our team to be welcoming and helpful, I will be sure to pass your kind comments on to the staff. We do sincerely appreciate your honest feedback regarding the condition of your apartment. We understand how important it is for our rooms to feel fresh and well maintained, and we apologise that this aspect did not meet your expectations. Please be assured your comments have been shared with management as part of our ongoing review and improvement planning. We hope to have the opportunity to welcome you back again in the future for a more enjoyable stay. Kind Regards, Kaitlin Reception

Other web-users rate our hotel

  • 1,502 reviews 9.8/10 Location
  • 2,034 reviews 6.8/10 Room
  • 1,303 reviews 9/10 Service
  • 61 reviews 3.2/10 WiFi
  • 631 reviews 4.1/10 Comfort
  • 608 reviews 6.3/10 Cleanliness
  • 173 reviews 6.2/10 Value
  • 18 reviews 2.9/10 Breakfast

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