Mantra Mooloolaba Beach

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Mantra Mooloolaba Beach

Customer review rating (ALL Rating) 4.4/5 4,612 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Outdoor pool & spa, indoor heated pool, gym and games room.

  • Located on the Esplanade & free onsite Parking.

  • Observation deck with gazebo and rooftop outdoor BBQ area.

  • 24-hour reception and internet lounge.

Hotel location

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

Telephone +61 7 5452 2600

Fax +61 7 5452 2888

Contact email

  • By plane

    MAROOCHYDORE AIRPORT At 13.8km / 8.57 miles - Shuttle paying

GPS:-26.678563, 153.116972

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Meeting rooms

Meetings & Events

Number of Meeting Room
8
Surface of the largest room
231 m²  /  2486 sq ft
Maximum seats capacity
250
Maximum capacity for banquets
150
Find out more

Our accommodation(s)

Mantra Mooloolaba Beach is just the thing for your next family holidays, romantic getaways or business conference. Offering fully furnished 1, 2 and 3 Bedroom Apartments each with private balcony and ocean or hinterland views. Enjoy full kitchen facilities or kitchenette, as well as washer and dryer, Foxtel, in-room WiFi, spa baths and spacious living areas.

Our guest reviews

Our guest reviews for
Mantra Mooloolaba Beach

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,612 reviews

TripAdvisor Rating  4.0/5  4,272 reviews

Good location

Customer review rating 4.5/5

Virginia T. Couples - Confirmed reviews ALL

Nice to be able to walk to restaurants and cafes. Nice little mix of fashion and gift shops.

Dear Virginia Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Kind Regards Melanie Reception

Customer review rating 5.0/5

Peter K. Business - Confirmed reviews ALL

We appreciate the room upgrade and as usual staff were great.

Dear Peter, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Dan Mills Front Office Manager

Well located to shopping

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very relaxing

Dear Susanne E., We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Mills Front Office Manager

Nice place to stay

Customer review rating 3.5/5

Danny Business - Confirmed reviews ALL

Genuine smiles on the front desk and nicely appointed room. However multiple complaints about smokers above my room across 3 days did nothing to stop this issue. Ended up having my balcony doors shut for the whole three days

Dear Danny G., We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Mills Front Office Manager

Good

Customer review rating 3.0/5

Melanie O. Solo - Confirmed reviews ALL

Location is great however the fan in the bathroom could be much better as showering the mirror is all fogged with no vent elation. Also linen could be changed as I was there 3 days with no linen or towels changed unless requested and would need to pay for that .

Dear Melanie O., Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dan Mills Front Office Manager

Well located.

Customer review rating 5.0/5

Geoffrey A. Couples - Confirmed reviews ALL

We have stayed here on 5 or 6 previous occasions over the last 10 years and have always had an enjoyable stay.

Dear Geoffrey Thank you for your 5 Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards Reception

Always stay here!!!

Customer review rating 5.0/5

Cdodds Couples - Confirmed reviews ALL

We keep coming back...think this is our 3rd time with you guys & it's always great!

Dear CAROLYN D., We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Mills Assistant Manager

Great service

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Washing machine was too complicated and the dryer did not work - housekeeping took all our laundry and had it all dried for us - thank you. Receptionist, Antonio was entertaining and provided excellent service.

Dear Thank you for your great Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Regards Reception

Customer review rating 2.0/5

Natalie Couples - Confirmed reviews ALL

It was very noisy and there was an unpleasant odour in the hallway. We requested and paid for an ocean superior room and I was disappointed with the view as it didn't fit the description. I thought we would be on a higher floor than level 4.

Dear Natalie M., Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dan Mills Assistant Manager

Great room and location

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Fantastic location and the room was excellent

Dear THOMAS M., We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Mills Assistant Manager

Customer review rating 2.0/5

Cm Couples - Confirmed reviews ALL

We tried to make the most of our holiday but we felt the accommodation did not reach the quality we expected from the Mantra name. We were disappointed there was no flexibility with check in time; despite checking in on a week day, we were told there was no way to check in early because they needed time to clean the room. We checked in at 2pm and were unimpressed by the cleanliness of the room - there was someone's hair stuck to the ceiling above the shower, outdoor furniture was filthy, and there were toenail clippings on the floor of the balcony. Despite paying more for an ocean view room, we did not use this space the whole duration of our stay. Upon checking out, we expressed disappointment when asked if we had enjoyed our stay. The employee dismissively said, "if you'd told us then, we'd have been able to do something about it." I acknowledge this does seem logical, but after the unhelpful response we'd received regarding an early check-in we felt that it was unlikely they'd do anything about it.

Dear Cassandra M., Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dan Mills Assistant Manager

Great location, excellent facilities, very friendly and accommodating

Customer review rating 4.5/5

Rachel, S. Families - Confirmed reviews ALL

Excellent. We needed to extend come in early due to flooding at Gympie. Staff were great and very accommodating.

Dear IAN W P., We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Mills Assistant Manager

comfortable clean

Customer review rating 5.0/5

John Solo - Confirmed reviews ALL

pleasing environment

Dear JOHN F., We very much appreciate your comments regarding your stay at the Mantra Mooloolaba Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dan Mills Assistant Manager

Room Quality was poor

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room smelt like dirty old feet so I checked out after one night because I couldn't stand the smell. There were also no block out curtains, has to ask for a sheet to cover the light for me and my baby.

Dear Tamara G., Thank you for taking the time to tell us about your experience at the Mantra Mooloolaba Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dan Mills Assistant Manager

Great location.

Customer review rating 4.5/5

Rob Couples - Confirmed reviews ALL

Nice well appointed room. Small but OK.

Dear Robert, Thank you for your Star Review! We are glad that you enjoyed your stay and our convenient location. We appreciate your business and look forward to your return. Sincerely, Melita Martin Assistant Manager

GREAT ROOM and staff very helpful to addressing needs

TripAdvisor rating 4.0/5

alanmP9365HD Business - TripAdvisor review

the room allocated was clean and a good size. when assistance with temporary keys after lockout, needed readily helped. good value for money.. responsiveness to resolve issues experienced by other business travellers was good. the offering of facility access keys while awaiting access and after checkout (unable to extend) while awaiting departure flight appreciated.

Hi Alan, Thanks for taking the time to review your recent stay. We appreciate your valuable feedback and hope to welcome you back soon. Kind Regards, Dan Front office Manager

Mooloolaba Sunshine Coast

TripAdvisor rating 4.0/5

Resort50344817535 TripAdvisor review

Great location, room was excellent with direct views of the beach and ocean. Towels were nice and white but a little thin. Pools and spas were heated and very inviting. Everything was pristine and clean. Only disappointment we had was having prepaid our stay and told not more to pay, we were slugged with a credit card fee after we returned! Left a sour taste in our mouths.

Hi Resort50344817535, Thanks for taking the time to review your stay. Just to clear up any confusion regarding your invoice, When you make a reservation and pay via credit card this will incur a credit card surcharge as outlined in the payment terms and conditions. This is charged at the time that payment for the accommodation is taken, there was nothing further taken form your account however on departure when a Tax invoice is sent to you it will show the credit card surcharge on there. We appreciate your valuable feedback and hope to welcome you back soon. Regards, Dan Assistant Manager

Great Location, wonderful Building.

TripAdvisor rating 5.0/5

petercarpenter2018 TripAdvisor review

We are very happy with our first week in Mantra Mooloolaba. As we are locked out of New Zealand, We have had to stay on in Queensland for an extended period, first in Mantra Esplanade in Cairns and now in the Sunshine Coast. Very happy with Mantra in Queensland. They have been looking after us well.

Hi petercarpenter2018, Thank you for taking the time to review your recent stay. We are pleased you are enjoying your stay in Mooloolaba. We appreciate your valuable feedback and we hope to welcome you back in the near future. Kind Regards, Dan Assistant Manager

Perfect location

TripAdvisor rating 5.0/5

heidistar2021 TripAdvisor review

Perfect location + great views. Rooms are large and spacious. Staff are friendly and helpful. The pool and BBQ area was great and had sun all day long. I really enjoyed my time at Manta Mooloolaba and am looking forward to my next stay.

Hi heidistar2021, Thanks for taking the time to review your recent stay. We are pleased you enjoyed our fantastic location and made the most of the wonderful facilities available to our guests. We appreciate your valuable feedback and we hope to welcome you back for another great stay in the near future. Kind Regards, Dan Assistant Manager

perfect location

TripAdvisor rating 4.0/5

MM1959 TripAdvisor review

First time at this hotel, like all rooms the view from the balcony is amazing. Location to beach, restaurants and shops is ideal. Hotel staff were very polite and helpful. Covid rules were ok but we continually bumped into five non maskers who should have been kicked out of the hotel, i did report this to the front desk.

Hi MM1959, Thank you for taking the time to review your recent stay at Mantra Mooloolaba Beach! We are so glad to hear that you enjoyed our convenient beachfront location and incredible ocean views, and greatly appreciate your kind comments regarding our staff. We understand your concerns regarding complacent mask wearing at our property. This is something that all of our team members try to manage and we are grateful you took the time to report it to our Reception team so that we are able to better regulate this practice. We hope we are able to welcome you back to Mantra Mooloolaba Beach soon! Kind Regards, Amy - Guest Service Agent

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