Mantra Mooloolaba Beach 4 stars

Customer review rating (ALL Rating) 4.4/5 3,320 reviews

Mantra Mooloolaba Beach - Image 1
Mantra Mooloolaba Beach - Image 2
Mantra Mooloolaba Beach - Image 3
Mantra Mooloolaba Beach - Image 4
7 Venning St, 4557 MOOLOOLABA, Australia

Description

Hotel extras

  • Located on the beachfront Esplanade along with free onsite Parking

  • Outdoor pool & spa, indoor heated pool, gym and games room

  • Observation deck with gazebo and rooftop outdoor BBQ area

  • 24-hour reception and internet lounge

  • Four conference rooms with state-of-the-art AV equipment & offer a choice of delegate packages

Our accommodation(s)

Hotel location

Mantra Mooloolaba Beach

7 Venning St
4557 MOOLOOLABA
Australia

GPS:-26.678563, 153.116972

Telephone
Fax +61 7 5452 2888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Mantra Mooloolaba Beach features a pool surrounded by lush gardens, and a tranquil indoor heated pool, with spa and sauna.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,320 reviews

TripAdvisor Rating  4.1/5  4,532 reviews

Certificate of excellence 2025

Customer review rating 4.0/5

Robyn B. Couples - Confirmed reviews ALL

Great location and staff and service Room outdates in lounge area need more than an old 2 seater couch and small tv not up to your standard requirement

Dear Robyn B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our location and staff service. We value your input about the lounge area and will take it into consideration as we continually aim to enhance our guest experience. Kind Regards, Kate - Reception.

Customer review rating 5.0/5

Claire B. M. Business - Confirmed reviews ALL

Really kind and professional service desk lady. Great location. Great facilities. Great room.

Dear Claire B. M., Thank you for your kind words regarding our beautiful location, facilities, and the service provided by our team. We are delighted to hear that you enjoyed your stay and appreciate your feedback. Kind Regards, Kate - Reception.

Customer review rating 3.5/5

Sara B. Families - Confirmed reviews ALL

Met on arrival in our room with a lovely welcome gift and handwritten card acknowledging our status. Our room had a spectacular view up and down the coast. Reception was lovely and tried to be helpful. The room was a little tired and bed was extremely uncomfortable. We asked for a mattress topper and they obliged however it still was super hard and uncomfortable. Please fix the beds!!! Unfortunately we had a smoker in the unit below us which disrupted our stay with the horrible smell of smoke on multiple occasions. We rang reception twice and they said they would speak to the manager and see what they could do but didn’t hear anything to follow up. The pool area has been refurbed and is nice. We paid $400 a night to stay there and were very disappointed at the new policy of no room refresh. So no clean towels or beds made etc. For the price per night I was disappointed in this policy. We stayed there to be loyal to Accor but I’m not sure we will be back in a rush. As is it is really only worth no more than $200 a night. We are platinum and no breakfast is offered as there is no onsite restaurant. There is a cafe downstairs and perhaps they could make an arrangement with them or offer breakfast vouchers or something. Location is great but the stay itself was a bit disappointing.

Hi Sara Thank you for taking the time to share your detailed feedback, and for choosing to stay with us. We truly appreciate your loyalty as an Accor Platinum member, and we’re pleased to hear you enjoyed the beautiful coastal views, the welcome amenities, and the refurbished pool area. I’m very sorry to hear that several aspects of your stay did not meet expectations. We apologise for the discomfort caused by the bedding, and we appreciate your patience while our team arranged a mattress topper. Your comments regarding the mattress will be shared with our management team for review. I’m also sorry for the disturbance caused by smoke from a neighbouring unit. We understand how unpleasant it is, and I apologise that you did not receive a follow-up after reporting it. We will address this with our team to ensure better communication moving forward. Regarding housekeeping, our current room-refresh policy is designed to support sustainability initiatives across the property. That said, we understand that expectations differ, especially at the price point you mentioned. Your feedback is extremely valuable and will be reviewed as we continue to refine our service delivery. With regards to breakfast benefits, I’d like to clarify that the complimentary breakfast benefit for Accor Live Limitless Platinum members is only available at Accor properties with an Accor-operated restaurant on-site. As our property does not have an Accor-managed restaurant, we unfortunately cannot provide the Accor breakfast benefit. We understand how disappointing this can be, especially for our loyal members. Thank you again for sharing your experience. While I’m sorry that your stay fell short of expectations, your feedback helps us improve. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future. Kind regards, Lynnil Assistant Manager

Customer review rating 4.0/5

Kimberley J. Couples - Confirmed reviews ALL

Large room, good facilities. Quiet with nice sea views

Hi Kimberley, Thank you so much for your lovely review of our property. We’re so glad you enjoyed your stay and our location! We hope to welcome you back again soon. Kind regards, Kaitlin – Reception

Customer review rating 4.0/5

Tara H. Couples - Confirmed reviews ALL

Overall a great holiday. All staff very friendly and helpful. One gripe was trying to check in at 1.50pm and being told no, then having to join a long line of people at the back trying to check in - surely 10mins wouldn't have made any difference. Apart from this lady being quite adamant that we couldn't check in, all dealings with the other Reception staff were great. There was also a young gentlemen cleaner on our floor who was fantastic - credit to the Mantra. We did have a broken toilet during our stay and maintenance spent approx. 2 hours fixing and water all over the bathroom floor - this was inconvenient.

Good morning Tara, We are so pleased you enjoyed your holiday here and found our reception staff so helpful. We do apologize regarding check-in; however, housekeeping is very busy at this time of year and unfortunately that means that sometimes our rooms aren't ready early, and we pride ourselves in making sure our rooms are to the cleanliness our guests deserve. If there is anything else, we can assist you with please don't hesitate to contact us. We look forward to seeing you next time. Kind Regards, Reception - Laylah

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.