The Sebel Maroochydore 4 stars

Customer review rating (ALL Rating) 4.5/5 345 reviews

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The Sebel Maroochydore - Image 1
The Sebel Maroochydore - Image 2
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The Sebel Maroochydore - Image 4
20 Aerodrome Road, 4558 MAROOCHYDORE, Australia

Description

Hotel extras

  • Cool off by splashing around in our 25-meter outdoor swimming pool, or children's pool

  • Driving to us? We offer complimentary on-site parking for your convenience

  • We offer a self-service business centre with fax, copy and print facilities

  • We are positioned close to gorgeous beaches, restaurants, public transport and shopping!

  • Host your next conference or event in the Spacious Maroochy Room, the perfect seaside venue

Our accommodation(s)

Penthouse

2 Bedroom Ocean View Penthouse Apartment

  • 5 pers. max
  • 200 m² / 2152 sq ft
  • Bedding 2 x Single bed(s) and 1 x Queen size bed(s)
  • Views: Ocean/Sea view
  • Most of the accommodation: Balcony or Terrace

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Hotel location

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

GPS:-26.661959, 153.103

Telephone
Fax +61 7 5479 8100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Dive into this waterfront hotel's 25-meter outdoor swimming pool with children's pool or relax the day away in the steam room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  345 reviews

TripAdvisor Rating  4.0/5  479 reviews

The perfect stay.

Customer review rating 5.0/5

Chris B. Solo - Confirmed reviews ALL

Immaculate rooms and amazing staff! Couldn't be happier and will definitely be staying again.

Dear Chris, We appreciate you taking the time to provide us with feedback on your recent stay. We're thrilled to hear that you had an exceptional experience with us at The Sebel Maroochydore. It's great to know that you loved our rooms and staff. We strive to provide our guests with the best possible stay, so your kind words mean a lot to us. We can't wait to welcome you back for another fantastic stay soon! Warm Regards, Abi Guest Service agent

Beautiful apartment.

Customer review rating 4.5/5

Maryanne D. Couples - Confirmed reviews ALL

Loved the unit and the location. The only thing that would be a big advantage is to have hand rails in the shower and in the bath. We are in our 70's and almost slipped in the shower a couple of times.

Dear Maryanne, We appreciate you taking the time to provide us with feedback on your recent stay with us. We are sorry to hear that you found the bath and shower floor tiles too slippery. We do have non-slip mats we are able to place in the shower and bath at no extra charge and we are more than happy to organise this for you prior to your arrival for your next stay with us! It is amazing to hear that you enjoyed our lovely spacious units and convenient location! We hope to welcome you back for your next Sunshine Coast getaway! Kind regards, Olivia Guest Service Agent

Well located great stay

Customer review rating 4.5/5

Suzanne F. Couples - Confirmed reviews ALL

Great apartment-terrific front desk staff

Dear Suzanne, Thank you for taking the time to provide us with feedback on your stay with us! It is a pleasure to receive such positive comments, we will be sure to pass your great feedback on to Liana! We are delighted to hear that you had such an enjoyable stay! The front desk team always strive to create a welcoming experience from the moment of check-in to check-out and it is wonderful to know we have done this during your stay! We hope to see you again for your next Sunshine Coast getaway! Kind regards, Olivia Guest Service Agent

non compliant disability access rooms

Customer review rating 0.5/5

Matt Families - Confirmed reviews ALL

I called Sebel Maroochydore and advised my mother at 84 was in wheelchair & seeking a 2 bedroom disability room. Booking was taken with ramp and shower chair would be provided. On arrival the wheelchair was unable to enter shower or toilet and no handrails for assistance. A second room was offered but unable to enter the bathroom. The Manager was brilliant in her assistance in booking another hotel in Accor network with transfer of funds and booking information. We booked this hotel for a lost family reunion where my mother at 84 was to meet her 4 half brother's for the first time. We latter found out the new family member's had booked 3 rooms at Sebel Maroochydore and we lost reconnection time at dinner and breakfasts.

Dear Matt, Thank you for sharing your feedback regarding your recent stay at The Sebel Maroochydore. I sincerely apologize for the challenges you encountered, particularly regarding the accessibility of our rooms for your mother. I understand how disappointing and frustrating this situation must have been, especially with such a meaningful family reunion planned. While we do our best to accommodate all our guests by providing aids such as ramps and shower chairs however, we do not offer accessible rooms. In saying this. we acknowledge that the room setup did not meet your mother's needs, and for that, I am truly sorry. I am, however, pleased to hear that our manager was able to assist in finding an alternative hotel within the Accor network. Nevertheless, I regret that this disrupted the precious time you had hoped to spend with your family. Please know that your feedback is incredibly important to us, and we will continue to evaluate ways to better meet the needs of our guests. Should your travels bring you back to the area, we would be more than happy to assist with finding the best possible accommodations. Once again, I apologize for the inconvenience and truly appreciate your understanding. Warm regards, The Sebel Maroochydore Team

Well Located

Customer review rating 3.0/5

Kenneth S. Couples - Confirmed reviews ALL

A lovely large unit but does require a lot of T.L.C. Especially in the bathrooms. Extractor fans do not work. The basin taps drip and wet the bench top. The grouting in the on suit had mold which could be cleaned. The lint catcher in the drier had been damaged and had holes so the lint could pass the catcher and go into the drier. We took the catcher to reception and reported it. Driers can be one of the worst fire causes in a household. We had a fourteen day stay and feel that the service could be more regular. Don't think you should have to go to reception to get towel and tea bags. This is not a complaint; it is just to bring these things to your attention. We had a very good stay and would recommend your resort. Hope to return one day.

Dear Kenneth, Thank you for taking the time to share your feedback following your recent stay at The Sebel Maroochydore. I'm glad to hear you enjoyed our location and the spacious unit. I sincerely apologize for the maintenance issues you encountered, particularly in the bathrooms and with the dryer. Your concerns about the extractor fans, basin taps, and grouting have been noted, and our team is already addressing these issues to improve the quality of our facilities. We also appreciate your comments regarding the service frequency and will review our procedures to enhance the guest experience, particularly for longer stays. Your safety and comfort are our top priorities, and we will ensure that any potential hazards are promptly resolved. Thank you for bringing these matters to our attention in such a constructive manner. We're delighted to hear that you still had a very good stay and that you would recommend our resort. We look forward to welcoming you back in the future. Warmest, Penny Nordheim Hotel Manager

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Other web-users rate our hotel

  • 150 reviews 9.5/10 Location
  • 281 reviews 7.9/10 Room
  • 171 reviews 8.8/10 Service
  • 18 reviews 3.4/10 WiFi
  • 69 reviews 5.9/10 Cleanliness
  • 35 reviews 8.3/10 Vibe
  • 6 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.