The Sebel Maroochydore 4 stars

Name: The Sebel Maroochydore - AccorHotels - ALL
Address: 20 Aerodrome Road, MAROOCHYDORE, 4558, Australia
Telephone: +61754798000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 339 reviews

20 Aerodrome Road, 4558 MAROOCHYDORE, Australia

Description

The Sebel Maroochydore

We look forward to welcoming you to The Sebel Maroochydore and Sunshine Coast.

Fauve Kapitz, Hotel Manager

Dubbed the 'heart' of the Sunshine Coast, Maroochydore is made up of golden beaches, crystal waters, and of course, sunshine. Just one hour from Brisbane Airport, and situated opposite the beautiful Maroochydore Beach, The Sebel Maroochydore is the ideal choice for visitors to the area. Offering a range of well-appointed modern two bedroom apartments, a swimming pool, steam room and Jacuzzi, as well as meeting and event space, the hotel provides everything needed for the perfect getaway.

Offering a beautiful beachside location just steps from Maroochydore Beach, The Sebel Maroochydore offers the ideal base for visitors wanting to explore the Sunshine Coast. The hotel is within easy reach of many of Maroochydore's restaurants, bars and sho ps, as well as many out-of-town attractions, such as Twin Waters Golf Club, Underwater World, Australia Zoo and Noosa. Guests staying at this impressive Maroochydore hotel can also explore the lush Sunshine Coast hinterland, its wineries and galleries.

The perfectly placed Sunshine Coast hotel, The Sebel Maroochydore provides access to a range of restaurants, bars, shops and beaches, and to attractions such as Australia Zoo, Underwater World, Aussie World and the spectacular Sunshine Coast hinterland.

Hotel extras

Feel reassured with access to AXA medical teleconsultation free of charge
Complimentary on-site parking
Self-service business centre with fax, copy and print facility
Close to shopping and gorgeous beaches, publictransport and restaurants and bars
Meeting and function room

ALLSAFE approved hotel

Our accommodation(s)

Offering elegant apartment-style accommodation in the heart of Maroochydore, The Sebel Maroochydore provides a peaceful retreat for both business and leisure travellers. Visitors looking for Sunshine Coast hotels can choose from a range of accommodation Options at this beachside hotel, including two bedroom apartments with either pool or ocean views, or a penthouse option with individual roof terrace. Each apartment is fully self-contained, featuring a kitchen, laundry and a furnished balcony.

Penthouse

2 Bedroom Ocean View Penthouse Apartment

5 persons
200 m² / 2152 sq ft

Bedding 2 x Single bed(s) and 1 x Queen size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony or Terrace

Hotel location

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

GPS:-26.661959, 153.103

Telephone +61 7 5479 8000

+61 7 5479 8100

NAMBOUR RAILWAY

Railway station

Access: 17.2 km / 10.69 mi 20 min drive

NAMBOUR

Railway station

Access: 17.4 km / 10.81 mi 21 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

In summary

On site

Swimming pool
Car park
Air conditioning
Wi-Fi
Meeting rooms

Pool

Our guest reviews

Well located, heaps of cafes/restaurants near, could sit on the balcony all day 😊.

Sharyn K. Solo - 3/16/2023 Confirmed reviews ALL

One thing I should mention is, the lounge area was not appropriate, felt like you were sitting on wood. Very pleased you arranged me with a disabled chair for the shower & some easy access to the lift. Our parking was taken from other clients for about half the time. I love the Sebel, Number 1 for me. Ce Excellent stay

5 day getaway

Scottd Couples - 2/3/2023 Confirmed reviews ALL

We have stayed in this hotel on a few occasions in the past and thought highly of it . This time we stayed in the Penthouse for several nights. The weather was sensational and the views even better. We were disappointed with how incredibly noisy it was with road noise emanating from the main roads below. Not much can be done about that. The Room did however need attention in several areas. Power point loose on the wall..Oven decals illegible, bathroom flooded during a shower. The strange layout to the apartment needs to reconsidered.. The main bedroom with ensuite had 2 single beds and a huge TV whereas the 2nd bedroom had the double bed but no ensuite or TV. im sure the hotel could fix that up in the future. had All of these issues were advised to reception on departure and we were told that they were "already aware of them." That response was astonishing. All in all we had a good break with perfect weather . Thought it was well overpriced and not intending to rebook anytime soon

Good afternoon Scott, My sincerest apologies that the team responded in the way that they did. The penthouse has been a very recent addition to our letting pool and we were aware of the beds needing to be swapped but due to the occupancy of that apartment and the unfortunate lack of team to make the swap prior to your stay. I understand Claire did speak to you during your stay and offered to swap the beds over with herself and maintenance as he had returned from days off, not soon enough unfortunately though this was declined at the time. These have now been changed to make sense. We weren't aware of the shower flooding prior to your stay as the new owner of that apartment was in their before you and there were no issues reported regarding the drainage, we have also had this issue looked at and the issue you have noted could not present itself again, but I can assure you we have investigated so thank you for letting us know. I have mentioned to maintenance the other items and he is currently reviewing, thank you for letting us know. We do appreciate the feedback and my apologies that we could not provide you with an issue free stay. I understand that your thoughts on our operations are tarnished but I do hope that you can see past these and let us welcome you in the future and let us exceed your expectations. Thank you, and when the time is right, I would be more than happy for you to reach out directly to ensure that you have your booking managed with me. I do hope we can speak soon. Thank you Scott. Kind regards, Fauve Kapitz Hotel Manager

Didn't get the room we booked

Anonymous Families - 1/31/2023 Confirmed reviews ALL

We booked at the last minute as we were attending a funeral. At the time I specified we really wanted an ocean view as we were traveling in from out west. I was assured one was available so stopped my search. I was called latter that day to advise room not available only a pool view. I would have continued to search for an appropriate ocean view room at a different property but it was too late. The staff did look after us and reduced the price but I was disappointed.

Great location with huge rooms.

Bryce Families - 1/23/2023 Confirmed reviews ALL

We stayed in an ocean view two bedroom apartment for three nights. Due to an early event in the first day, we asked for an early check-in and were in the apartment by 1200. The apartment was large and everything was great. The one thing we think could be improved is to have fans or a/c outlets in the bedrooms.

Dear BRYCE S., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aaron Sebel Host

Fantastic accommodation

Therese K. Families - 1/15/2023 Confirmed reviews ALL

Awesome staff, amazing ocean views from the balcony, great facilities and very clean. I highly recommend staying there. It was a wonderful for my family and I.

Dear THERESE K., Thank you so much for your amazing review! We are all so happy that you enjoyed your stay with us! We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Fauve and Claire will appreciate your comments as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent The Sebel Maroochydore

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