The Sebel Maroochydore 4 stars

Customer review rating (ALL Rating) 4.5/5 383 reviews

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The Sebel Maroochydore - Image 1
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20 Aerodrome Road, 4558 MAROOCHYDORE, Australia

Description

Hotel extras

  • Cool off by splashing around in our 25-meter outdoor swimming pool, or children's pool

  • Driving to us? We offer complimentary on-site parking for your convenience

  • We offer a self-service business centre with fax, copy and print facilities

  • We are positioned close to gorgeous beaches, restaurants, public transport and shopping!

  • Host your next conference or event in the Spacious Maroochy Room, the perfect seaside venue

Our accommodation(s)

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Hotel location

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

GPS:-26.661959, 153.103

Telephone
Fax +61 7 5479 8100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Dive into this waterfront hotel's 25-meter outdoor swimming pool with children's pool or relax the day away in the steam room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  383 reviews

TripAdvisor Rating  4.1/5  482 reviews

Customer review rating 2.0/5

Charmaine C. Families - Confirmed reviews ALL

Hi Charmaine, Thank you for taking the time to share your feedback. I’m sorry to hear that your experience was impacted by external noise and nearby construction. While we aim to make every stay as comfortable as possible, unfortunately, we were unable to offer a suitable solution on this occasion since no requests or notes were made regarding noise at the time of booking. However, we did inform you about the ongoing pool works. We understand your early departure was primarily due to medical reasons. We sincerely hope you’re feeling better. If there are ever any concerns with your room or the location during your stay, please don’t hesitate to let us know — we’re always here to help where we can. As discussed, due to your booking through Expedia, we regret that we couldn’t issue a refund or transfer to another hotel. However, I’m pleased we were able to offer a refund for the night booked directly. Regards, Penny & the Sebel Team

Enjoyed our stay

Customer review rating 3.0/5

Tony W. Friends - Confirmed reviews ALL

Dear Tony W., Thank you for taking the time to share your feedback following your recent stay with us. We\'re pleased to hear that you enjoyed your overall experience at The Sebel Maroochydore. We appreciate your constructive comments regarding the condition of your accommodation. Please accept our apologies for the issues you encountered with the leaking toilet and the odor, as well as the noise disturbance. Rest assured, we are addressing these concerns promptly to ensure a more comfortable stay for our future guests. Your feedback regarding the apartment provisions is also noted, and we will review our inventory to ensure all necessary items are consistently available. We value your input and hope to have the opportunity to welcome you back for an improved experience in the near future. Warm regards, Penny & The Sebel Team

Exceptional stay

Customer review rating 5.0/5

Aimee Families - Confirmed reviews ALL

Hi Aimee, Wow – thank you for such a fantastic review! We’re absolutely thrilled to hear you had an exceptional stay with us. It’s so lovely to know our friendly team made you feel welcome from the moment you arrived – they’ll be over the moon to hear your kind words! We’re also glad you loved your room and enjoyed unwinding after a day of adventure. And yes – isn’t the location just perfect? Being so close to the beach, great cafes, restaurants, and playgrounds really does make it easy to soak up the best of the Sunshine Coast. We can’t wait to welcome you back for another amazing getaway soon! Warmest regards, Penny & The Sebel Team

Customer review rating 1.5/5

Kylie Families - Confirmed reviews ALL

Hi Kylie, Thank you for your feedback following your recent stay at The Sebel Maroochydore. We sincerely apologize for the disruption caused by the pool refurbishment and surrounding construction. We completely understand how this impacted your experience, particularly in relation to the noise and dust affecting your ability to enjoy the sea view. Please know that we do our very best to capture all bookings and notify guests ahead of arrival regarding any ongoing works. All websites do clearly note the refurbishment details, though unfortunately, these can sometimes be overlooked at the time of booking. We also send pre-arrival emails in the lead-up to each stay to ensure guests are as informed as possible. We also want to genuinely thank you for your kind words regarding our team. It means a great deal to us and will be shared with everyone—it’s always encouraging to hear when their efforts are recognised. We appreciate your understanding and feedback, and we hope to welcome you back for a more enjoyable experience in the future. Warm regards, Penny & The Sebel team

Customer review rating 2.0/5

Clayton S. Business - Confirmed reviews ALL

Dear Clayton. Thank you for sharing your feedback with us. We are glad you found the unit lovely; it is certainly in a good location and the views are great for Level 9. We sincerely apologize for the inconvenience caused by the air conditioning issue during your recent stay. Out team were not aware of this issue until checkout and regret that it impacted your comfort and sleep quality. Had we known, we would have been more than happy to offer you a room move or provide a fan to assist in making your stay more comfortable. Your comfort is important to us, and we appreciate your understanding. We have taken note of your comments and will address this matter promptly to ensure it does not recur. Thank you once again for bringing this to our attention, and we look forward to welcoming you back again soon. Warm regards, Penny & The Sebel team.

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Other web-users rate our hotel

  • 170 reviews 9.3/10 Location
  • 325 reviews 7.8/10 Room
  • 182 reviews 8.8/10 Service
  • 7 reviews 3.8/10 WiFi
  • 82 reviews 5.5/10 Cleanliness
  • 48 reviews 6.5/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.