The Sebel Maroochydore

The Sebel Maroochydore 4 stars

Customer review rating (ALL Rating) 4.4/5 386 reviews

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Complimentary on-site parking

  • Self-service business centre with fax, copy and print facility

  • Close to shopping and gorgeous beaches, publictransport and restaurants and bars

  • Meeting and function room

ALLSAFE approved hotel

Hotel location

The Sebel Maroochydore

20 Aerodrome Road
4558 MAROOCHYDORE
Australia

  • SUNBUS:  MAROOCHYDORE-CALOUNDRA

  • By plane

    SUNSHINE COAST At 8km / 4 miles

  • By train

    NAMBOUR At 17.4km / 10.81 miles

  • By train

    NAMBOUR RAILWAY At 17km / 10 miles

GPS:-26.661959, 153.103

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Pool Non contractual photo

Our accommodation(s)

Offering elegant apartment-style accommodation in the heart of Maroochydore, The Sebel Maroochydore provides a peaceful retreat for both business and leisure travellers. Visitors looking for Sunshine Coast hotels can choose from a range of accommodation o Options at this beachside hotel, including one or two bedroom apartments with either pool or ocean views, or a penthouse option with individual roof terrace. Each apartment is fully self-contained, featuring a kitchen, laundry and a furnished balcony.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  386 reviews

TripAdvisor Rating  4.0/5  476 reviews

Enjoyable, comfortable and relaxing

Customer review rating 4.5/5

Bruce A. Couples - Confirmed reviews ALL

From your front desk to check out was enjoyable and professionally managed. Could not be more pleased with our stay.

Dear Bruce, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory Morton Assistant Manager Sebel Maroochydore

Everything was outstanding

Customer review rating 5.0/5

Nickie Families - Confirmed reviews ALL

All staff were helpful, friendly and couldnt do enough to make our stay

Dear Nicola, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory M. Assistant Manager Sebel Maroochydore

Excellent Stay

Customer review rating 5.0/5

Katrina Friends - Confirmed reviews ALL

We had the best time at the Sebel. The Staff were amazing, the unit was amazing. Close to everything. Will be back there.

Dear Katrina U., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Liana Pearce Guest Service Agent Sebel Maroochydore

Average

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

For $370-450 per night off peak I would have expected a little more... we stayed 5 nights and no where in that time did we get a clean, restock of powders or fresh towels. We had to ask for new towels and they got left at our front door with the old towels still sitting there. The shower was no where near hot and was like a sprinkle. Pool/ spa area was beautiful and the bed was one of the best I've ever been in which was one of the only saving graces. Personally, I wouldn't be staying again for the price we paid vs what we actually got.

Dear Amelia, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I've passed on your concerns to my team, and will work with them to correct the issues you faced. I have reported the shower issue to our maintenance team, and spoken with the housekeeping and reception staff about the delivery of amenities and additional bathroom linen in the future. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Cory Morton Assistant Manager Sebel Maroochydore

Amazing views.Good size Apartment.Staf very welcoming.

Customer review rating 5.0/5

Renata Families - Confirmed reviews ALL

Staff very nice and welcoming. Apartment stylish and beautiful views. Very clean and good location.

Dear Renata S., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Campbell Guest Service Agent Sebel Maroochydore

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