The Sebel Maroochydore 4 stars

Customer review rating 4.5/5 1,068 reviews
The Sebel Maroochydore
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+ 21 Services
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Hotel extras

  • Superb ocean ocean views and leisure facilities

  • Complimentary on-site parking

  • Self-service business centre with fax, copy and print facility

  • Close to shopping and gorgeous beaches, public transport and restaurants and bars

  • Meeting and function room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI at the hotel
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SUNSHINE COASTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Tennis
  • Bicycles rental (Nearby)
Catering
  • Breakfast
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Maroochydore

20 Aerodrome Road
4558
maroochydore
australia

Tel: +61754798000

Fax: (+61)7/54798100

Contact email

Check-in from 14h00

Check out up to 11h00

  • SUNBUS :   MAROOCHYDORE-CALOUNDRA

  • By plane

    SUNSHINE COAST At 8km / 4.97 miles - Shuttle paying

  • By train

    NAMBOUR At 17.4km / 10.81 miles

  • By train

    NAMBOUR RAILWAY At 17km / 10 miles

GPS :-26.661959, 153.103

Our accommodations

Offering elegant apartment-style accommodation in the heart of Maroochydore, The Sebel Maroochydore provides a peaceful retreat for both business and leisure travellers. Visitors looking for Sunshine Coast hotels can choose from a range of accommodation o Options at this beachside hotel, including one or two bedroom apartments with either pool or ocean views, or a penthouse option with individual roof terrace. Each apartment is fully self-contained, featuring a kitchen, laundry and a furnished balcony.

2 Bedroom Terrace Apartment

  • Max. number of persons: 5
  • Area: From 200
  • Views: Courtyard side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

2 Bedroom Ocean View Penthouse Apartment

  • Max. number of persons: 5
  • Area: From 200
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

1 Bedroom Pool View Apartment

  • Max. number of persons: 2
  • Views: Pool side *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

1 Bedroom Ocean View Apartment

  • Max. number of persons: 2
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
Accessible room

2 Bedroom Pool View Apartment

  • Max. number of persons: 5
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

2 Bedroom Ocean View Apartment

  • Max. number of persons: 5
  • Views: Ocean/Sea view *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 86

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
The Sebel Maroochydore

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,068 reviews

tripadvisor

TripAdvisor Rating 4.0/5

455 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good location but noisy, tired rooms, no free wifi

Customer review rating 4.5/5

J Business - 11/02/2020 Confirmed reviews ALL

The location and parking was second to none. However, the noise from the road and the blinds in the bedroom not meeting, therefore not dark at all, were a big downfall. The room was very tired and I found it very strange that it was more expensive to share an apartment than it was to rent two separate ones. I was at the hotel for a conference and wanted to stay with a friend but was told by the hotel it was $60 cheaper to rent a whole apartment each. You probably want to look at your business model if this is the case. No free wifi in 2020 is unacceptable, especially for a group of writers staying at the hotel for a conference.

Three Nights at The Sebel

TripAdvisor rating 4.0/5

Eric994 07/02/2020 TripAdvisor review

We were checked in by Kim Mellon, general manager, who was very pleasant, efficient and welcoming. Apt 1302 on 13th floor had excellent views of the ocean and Maroochydore. The apartment was spacious with two bedrooms. The apartment was dated with an extremely old uncomfortable cane lounge suite. The bedding also was not comfortable for a pleasant night's sleep. Location was excellent with restaurants and shopping very close. Local bus stops were within waking distance. Easy access to the beach. Underground parking was easily accessable. I would stay again, but hopefully in a more updated unit.

Great staff and accommodation however residents living on level 2 pool level were aggressive

Customer review rating 4.5/5

Sue S. Families - 01/02/2020 Confirmed reviews ALL

I was very impressed with the staff and the treatment we received. The apartments were excellent, clean and very well appointed. We had been temporarily relocated due to flooding in our home at Buderim and had our granddaughter who lives with us at the hotel. When using the pool facilities on level 2, we found that we were constantly harassed by the tenant occupying one of the units. I appreciate the no jumping in the pool which was raised and was addressed, however, children splashing and laughing should no be the subject of abuse by residents who chose to purchase a unit right on the pool. Guests expect to be able to have fun, swim and laugh whilst on holidays or staying at the facility, we did not expect the abuse from both the female and male resident/tenant who occupy the unit at the far end of the pool area. I would be confident you have received this feedback before.

Excellent premises and great staff

Customer review rating 4.5/5

Mervyn E. Friends - 27/01/2020 Confirmed reviews ALL

I have stayed at the Sebel Maroochydore once before 2 years ago. My experience this time was the same as my previous visit. The light airy, well equipped apartments are excellent, but the overriding thing that makes this facility so good is the staff. I had a couple of issues on day one, but they were resolved to my satisfaction straight away. Just a great place to stay!

Dear Mervyn E., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

1 nights stay

Customer review rating 4.5/5

Syd O. Families - 14/01/2020 Confirmed reviews ALL

Stayed in Room 1306 , aircon was very noisy as in a cupboard attached to main bedroom, however the views, Large balcony and space was excellent.

Family stay

TripAdvisor rating 4.0/5

sydney_osing6 Family - 13/01/2020 TripAdvisor review

Stayed in Room 1306, massive balcony, spectacular views of beach, no restaurant but many eateries close by, room was 2 bedroom self contained, would easily sleep 6, plenty of space. Reception staff very helpful

Great location with friendly staff

Customer review rating 4.5/5

Kylie Families - 12/01/2020 Confirmed reviews ALL

We couldn’t check in until almost 3:30pm, Cranky man lives near the pool and carries on like an idiot when kids are playing, Room was very tidy, cleaners were very professional and lovely.

Dear Peter K., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. Apologies that you had to deal with a cranky man at the pool, if you would have alerted us to this we could have rectified the situation for you Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great for family holidays.

Customer review rating 4.5/5

Trish W. Families - 10/01/2020 Confirmed reviews ALL

The location of The Sebel Maroochydore is great: close to beach, eating places and shops. Having many units on the same floor makes it very suitable for groups. Staff (and especially cleaning staff) are always friendly, obliging and efficient. The 24 hr reception is a boon for inquiries and out-of-hours issues. However, the furniture and appliances in some of the units need to be updated or better maintained. Though we notify Reception of large issues, we tend to ignore smaller ones - I suggest a card in the unit for guests to jot down small issues would be useful.

Dear John and Trish W., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff

Customer review rating 4.5/5

Karen Couples - 08/01/2020 Confirmed reviews ALL

The service and staff are amazing

Dear Karen & Maurice B., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great service

TripAdvisor rating 4.0/5

Karen B Family - 04/01/2020 TripAdvisor review

The Sebel is a great place to stay the staff are amazing they are helpful and friendly no problem is too much, we met the manager as we had a appliance which didn’t work she organised a new appliance asap she was great. The team that works there keeps people coming back

Great Hotel with beautiful views, claena and freindly staff

Customer review rating 4.5/5

Mrs P. B. Families - 27/11/2019 Confirmed reviews ALL

After a bad experience with a hail storm we were able to get an apartment with short notice. Check in was friendly and a great visit we had with our grandchildren.

Dear Robyn B., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A bit disappointing

Customer review rating 4.5/5

Louise Families - 19/11/2019 Confirmed reviews ALL

Last minute to stay at hotel as flight had been cancelled Cory at front desk was helpful and provided a great price and very informative on arrival check in was great Room was hot, could not get air conditioner to work and the wifi and phone were also not working so could not call reception, I actually had to dial the hotel even though attempted none of the issues were fixed during out stay

Dear Louise D., Thank you for taking the time to tell us about your experience at the The Sebel Maroochydore. I am sorry that your experience did not meet your expectations, in regards to the maintenance issues you experienced At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice spot

Customer review rating 4.5/5

Nola S. Couples - 17/11/2019 Confirmed reviews ALL

Our stay was good except for the bed which was quite hard. We told reception this and lovely lady took us to another room. This second bed was not much better altho we managed to sleep in it. We have stayed here a few times and always had a nice bed before.

Dear Nola S.-Enright, Thank you for taking the time to tell us about your experience at the The Sebel Maroochydore. I am sorry that your experience did not meet your expectations in regards to the bed, please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kim Mellon

Massive rooms with massive views

Customer review rating 4.5/5

Bel Families - 13/11/2019 Confirmed reviews ALL

Staying at the Sebel was truly wonderful. Apartment was huge and very clean and comfortable. View was SUPER. We had everything we needed at our fingertips. Short walk to the beach area with flags, coffee, lunch and dinner options were plentiful. We would absolutely stay again.

Dear Belinda, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory Morton Assistant Manager Sebel Maroochydore

okay

Customer review rating 4.5/5

Anonymous Couples - 12/11/2019 Confirmed reviews ALL

The unit was lovely and the view was amazing but the water pressure pathetic. . Ran the bath for a half hour and only 10cm of water. Also the water temperature was disappointing. The shower was not hot enough.

Caring, professional...the ultimate in customer experience!

Customer review rating 4.5/5

Kim T. Business - 04/11/2019 Confirmed reviews ALL

Thank you for all you help and support. Can't wait to bring my next Ultimate Speaker Event to your venue. It's always a pleasure working with you because you all make it so easy!

Hi Kim, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory Morton Assistant Manager Sebel Maroochydore

Price mix up

Customer review rating 4.5/5

Naomi L. Business - 03/11/2019 Confirmed reviews ALL

Staff very friendly.......but our booking was part of an art workshop by Susan Harrison Tustain which included a reduced rate for conference attendees. We extended our stay post art workshop for 5 nights and acknowledged the reduced rate would not apply to our extension. However we were charged at the higher rate of $250 per night for 10 days. Didn’t realise until we were home...

Very Good

Customer review rating 4.5/5

Don B. Couples - 01/11/2019 Confirmed reviews ALL

Over all is was satisfactory, only improvement would have been Black out curtins in front Bedroom

Dear Don B., We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm sorry to hear about the curtains in your room. We are currently replacing the blinds with blackout curtains and all the rooms should be completed in the near future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory Morton Assistant Manager Sebel Maroochydore

A fabulous room with an equally fabulous view!

Customer review rating 4.5/5

Marlene M. Solo - 01/11/2019 Confirmed reviews ALL

From the moment I stepped foot into the lobby of this hotel, I felt it was going to be something special. Sometimes lobbies look luxurious though and then you get to your room. :-( Not in this case though!!! I swung open the door and the Maroochydore beachfront was laid out in front of me through the sweeping glass windows. Such a gorgeous room....I enjoyed every moment of my stay.

Dear Marlene, We very much appreciate your comments regarding your stay at the The Sebel Maroochydore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cory Morton Assistant Manager Sebel Maroochydore

BS H. & CM H.

Customer review rating 4.5/5

Cynthia H. Families - 28/10/2019 Confirmed reviews ALL

We were made feel very welcome from get go...... Good sized rooms although the furniture is showing some age now. Very comfortable.

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