Mantra Zanzibar Mooloolaba 3 stars

Customer review rating (ALL Rating) 4.2/5 628 reviews

Mantra Zanzibar Mooloolaba - Image 1
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Mantra Zanzibar Mooloolaba - Image 3
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47 51 Mooloolaba Esplanade, 4557 MOOLOOLABA, Australia

Description

Hotel extras

  • Spend the day at the patrolled beach, which is only 100 metres away.

  • Our apartments feature private balconies that are ocean facing.

  • Explore via a 10 minute coastal walk before arriving to a picnic area and seafood market.

  • Spend a day to entertain the whole family at Sealife, just a 5 minute walk from the hotel.

  • Indulge in pure relaxation in our heated resort style pool and spa.

Our accommodation(s)

Hotel location

Mantra Zanzibar Mooloolaba

47 51 Mooloolaba Esplanade
4557 MOOLOOLABA
Australia

GPS:-26.679868, 153.119601

Telephone
Fax +61 7 5444 5733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

The heated resort style pool features a Moroccan style gazebo. If you're after a bit of sun the poolside terrace features sun lounges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  628 reviews

TripAdvisor Rating  4.0/5  838 reviews

Good location, good stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

staff where lovely and helpful, only disappointment was it took 4 days for the internet to be connected to our room

Dear Carey, Thank you for your feedback! We\'re so glad to hear that our staff were lovely and helpful. We apologize for the delay in getting the internet connected and truly appreciate your patience. We\'ll work on improving this for future guests. Regards, Mantra Zanzibar - Front Desk

Perfect location.. kitchen equipment poor. Supplies of washing product, kitchen products low.

Customer review rating 2.5/5

Ks Solo - Confirmed reviews ALL

Service of room was average. Floors under lounge cabinets filthy. Not enough toilet paper. After cyclone had passed would have been nice to offer outdoor furniture to be moved back. It was impossible for me to lift the table. Toilets were not cleaned during service. Floors not swept or mopped. 2garbags for 5 days…?…?? I have stayed in many units at Zanzibar and elsewhere and this unit702 was very average.

Dear Kathy, Thank you for taking the time to share your feedback about your stay at Zanzibar. We sincerely apologise that the cleanliness and service did not meet your expectations. We appreciate you bringing these concerns to our attention, particularly regarding the floors, toilet paper supply, and housekeeping services. Your feedback helps us improve, and we will be addressing these issues with our housekeeping team to ensure higher standards are maintained. Regarding the outdoor furniture and we regret that assistance was not proactively offered. It was had to monitor given the wild weather and high winds we continued to experience after. We will take this into consideration for future situations to better support our guests. We truly value your loyalty to Zanzibar and are disappointed that this stay did not meet the standards of your previous visits. If you choose to stay with us again, we would love the opportunity to provide you with a much-improved experience. Please feel free to reach out directly if there is anything further we can do. Regards, Mantra Zanzibar - Front Desk

You won't be disappointed here

TripAdvisor rating 5.0/5

Rob E TripAdvisor review

This was our 7th extended stay at Zanzibar and again enjoyed all aspects of our stay. Our 2 br apartment had been recently refurbished and had all new appliances. Air con was very effective and apartment had all the facilities one wants for an extended stay. Booking, checking in & checking out was seamless and undercover secured parking is a big plus, as parking around The Esplanade is very restricted. Cyclone Alfred was approaching over our last few days there. Communications & preparations from Zanzibar Management was exceptionally good. Our only disappointment was the wifi. Reception was very weak & could only connect if sitting at the table in the middle of the apartment. IN previous stays, we have not experienced any issue with wifi. We have flagged this to management in our feedback to them. We highly recommend Mantra Zanzibar ..excellent location, excellent service, well priced and very clean & well equipped apartments to stay in

Our 7th consecutive year at Zanzibar ... we love it

Customer review rating 4.0/5

Rob E. Couples - Confirmed reviews ALL

We had another great extended stay with you, however 2 things disappointed this year. 1. The very poor internet service. No access from balcony or main bedroom. Bad buffering on foxtel. Contacted Support Area, who refreshed the server. Fixed Foxtel buffering, but no improvement to internet access on our devices. This has never been an issue for us in previous years staying there on levels 10, 9, 7 & 6. 2. We always request ( & did again this year ) that we be allocated a room on level 5 or higher. Veronica confirmed this with us when we booked on May 2024. We were placed on Level 4. Other than the internet issue, Room 403 was well presented /appeared to have been recently refurbished, however as a regular extended stay client & Gold Accor Member, we expected that our request to be on Level 5 or higher would have been accommodated ( as it has in previous years ). Other than the above, every thing was great. Your staff are friendly, helpful & responsive. We appreciated the updates re Cyclone Alfred, noting that Cyclone Alfred had very minimal impact on our stay .... We expect to be back again in Feb / March 2026

Dear Rob, Thank you for taking the time to share your feedback. We\'re delighted to hear that you had another great extended stay with us and that our team’s service, responsiveness, and communication met your expectations. Your continued loyalty as a Gold Accor Member means a lot to us. We sincerely apologize for the issues you experienced with the internet connectivity and room allocation. Reliable internet is essential, and we regret that it did not meet your expectations this time. We appreciate you bringing this to our attention and will review the matter further to improve connectivity across all areas of the property. Regarding your room request, we understand how important this is for your stays with us. While we always do our best to accommodate specific floor preferences, unfortunately, it wasn’t possible on this occasion. We truly appreciate your understanding and will make every effort to prioritize your request for your next visit in February/March 2026. Thank you again for your valuable feedback and for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in 2026. Regards, Mantra Zanzibar - Front Desk

Always a great stay

Customer review rating 4.0/5

Adam R. Families - Confirmed reviews ALL

Always a great stay with great location and room. The internet connection is dreadful and needs to be upgraded. Did mention to reception. Hallway lights on level 2 need to be on a sensor as are very bright in the bedrooms of our apartment. Will be back. TVs did not connect to internet either

Thank you for your feedback! We\'re happy to hear you enjoyed your stay and the location. We apologize for the issues with the internet, and hallway lights. We’re currently looking into our internet and will review our hallway lighting. We appreciate you bringing this to our attention and look forward to welcoming you back soon! Best regards, Zanzibar Reception

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Other web-users rate our hotel

  • 273 reviews 9.7/10 Location
  • 414 reviews 6.4/10 Room
  • 191 reviews 8.5/10 Service
  • 38 reviews 2.5/10 WiFi
  • 135 reviews 3.1/10 Cleanliness
  • 117 reviews 4.9/10 Amenities
  • 98 reviews 6.1/10 Vibe
  • 39 reviews 4.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.