Mantra Zanzibar Mooloolaba Hotel 4.5 stars

All staff was extremely friendly n been here once before n will b back

Very Good

lovely cool breezes on our balcony and a great break from the bush fire smoke in Brisbane

Great

Cupboards were not cleaned properly, dishes were still marked and dirty and bathrooms needed a good scrub. There were no plugs in the kitchen sinks and the wifi needed a number of visits to reception to get working. We were pleased to be able to have a late check out which may have been to try to make amends for our few issues on arrival.

The service was great and the location and venue was great

Very happy with our stay. Apartment was well set up, clean and comfortable. Would suggest guests are offered towels for the pool on registration or place in room with a note.

We had air con problems. and the dishwasher was ineffective Your staff were very helpful to assist but the problems were not rectified. The aircon did not work or work sufficiently at night. Perhaps it was a central issue? Perhaps your central control of temperatures are set too high? We reverted to open doors and fans. The dishwasher did not clean the dishes. It was very old and probably needs either a proper overhaul or replacement. We reverted to handwashing. We had a penthouse suite. We would have expected a few more basic kitchen utensils: hand juicer, serving platter, and a slightly better grade of utensils: they were all shabby but the salad servers were particularly shabby. The cost of upgrading these items is minimal but this shabbiness leaves an impression of cheapness that this lovely unit does not deserve. We have stayed at Zanzibar 3 times and we love it here but we might now move to another resort because of these issues. Each time we have stayed we have had aircon issues.

The position is great and we enjoyed our stay as the unit meet with our needs.

Experience was great

very good

The staff were very helpful and we could stay in our parking spot to complete our shopping although we had chequed out! We received a complementary breakfast which was not expected! We could unfortunately stay only one night as I had to get back to Brisbane!! Overall a fabulous time!!!

Very good

very friendly reception staff, most enjoyable location, well positioned. highly recommended.

Overall very good. One problem we identified was the lack of towel racks in the en-suite. There was only 1...for 2 people. Impossible to hang 2 towels on the one single rack. Very annoying. Only one soap per bathroom was a bit stingy too. One for the shower and one for the basin would have been nice. There were no pegs for the drying rack - some pegs would be useful. I also think Mantra Zanzibar should consider double sheeting a light duvet on the beds rather than just one sheet and a strange bed spread/throw thing.