Mantra Zanzibar Mooloolaba 3 stars

Customer review rating (ALL Rating) 4.2/5 534 reviews

Mantra Zanzibar Mooloolaba - Image 1
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47 51 Mooloolaba Esplanade, 4557 MOOLOOLABA, Australia

Description

Hotel extras

  • Spend the day at the patrolled beach, which is only 100 metres away.

  • Our apartments feature private balconies that are ocean facing.

  • Explore via a 10 minute coastal walk before arriving to a picnic area and seafood market.

  • Spend a day to entertain the whole family at Sealife, just a 5 minute walk from the hotel.

  • Indulge in pure relaxation in our heated resort style pool and spa.

Our accommodation(s)

Hotel location

Mantra Zanzibar Mooloolaba

47 51 Mooloolaba Esplanade
4557 MOOLOOLABA
Australia

GPS:-26.679868, 153.119601

Telephone
Fax +61 7 5444 5733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

The heated resort style pool features a Moroccan style gazebo. If you're after a bit of sun the poolside terrace features sun lounges.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  534 reviews

TripAdvisor Rating  4.0/5  839 reviews

Fresh and relaxing

TripAdvisor rating 5.0/5

Usefulness TripAdvisor review

Family of 4 stayed in a 2 bedroom apartment with large courtyard/balcony that had a bbq and jacuzzi (not hot) overlooking the ocean. The apartment was modern and spacious with a Hamptons/beach theme. Lots of amenities included. Hand wash, shampoo, lotion etc was provided and toilet paper/tissues to start you off. Wi-fi wasn’t very good, so recommend that you bring your own. Lots of dinner options on the street from level 1 and a variety of shops. It was difficult to find a decent coffee and the food prices are much higher than most places. There is a Coles close by where you can grab all your supplies. We have been staying in Mooloolaba for years now and this apartment is definitely one of our favourites.

Customer review rating 1.5/5

Denise C. Families - Confirmed reviews ALL

Several issues with the apartment, dirty floors which I had to clean myself, glass coffee table which feel on my daughters foot, medication left in bedside drawers from previous tennant, dirty condom on the floor near bed, dirty washing under the bed. a bathroom that could not be used as I had asked for them to ensure walk in showers we all had to try and use one shower. Only given one towel each for 10 days. The dryer in the laundry very ineffective at drying the towels when washed. No power points in the bedrooms. Power points in the kitchen we had to use a woodeen spoon to reach them to turn appliances on and off. I had stayed in Sirocco previously and they were great. Whilst the Sirrocco apartment was old it presented fresh and clean. I was advised the apartment would be cleaned but this never happened.

Customer review rating 2.0/5

Michael C. Families - Confirmed reviews ALL

I expected much hire standard from an accor facility. Very Disappointed. Furniture fell that should have been secured to the wall (very lucky it was not a serious injury to one of our children). Wifi not working.

Dear Michael, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience and that the stay did not meet the standard you rightly expect from an Accor property. I’m especially concerned to learn that a piece of furniture was not properly secured. I’m very relieved no one was injured, and I have escalated this immediately to our maintenance and management team to ensure the item is repaired and that all similar fixtures are checked without delay. Regarding the Wi-Fi, I apologise for the inconvenience this caused during your stay. We appreciate you bringing these matters to our attention, and we would welcome the opportunity to restore your confidence in us. Kind Regards, Mantra Zanzibar - Front Desk

Customer review rating 3.5/5

Susan P. Families - Confirmed reviews ALL

Lovely view but perished and dirty haidryer,no ironing board and days before checkin we were told we could maybe get an earlier checkin at first room available but met with blank stare when we arrived

Dear Valued Guest, Thank you for taking the time to share your feedback. While we’re pleased to hear you enjoyed the lovely view and our convenient location, we’re truly sorry for the shortcomings you experienced during your stay. The condition of the hairdryer and the absence of an ironing board are not up to our standards, and we apologise for the inconvenience this caused. We will be addressing these issues with our housekeeping team to ensure they are rectified immediately. We’re also disappointed to hear about the confusion regarding your early check-in request. You should have received clear communication and a warm welcome on arrival, and we apologise that this was not your experience. We will follow up with our front office team to prevent this from happening again. Thank you again for your feedback—it helps us improve. We hope to have the opportunity to provide you with a much smoother and more enjoyable stay in the future. Warm regards, Mantra Zanzibar Front Office Team

Customer review rating 4.0/5

Vanessa W. Families - Confirmed reviews ALL

Enjoyed everything. Good unit, well located and escrllent value for money. Slightly outdated, a bit tired in the refurbishments. There was some mildew on the air con ducting vents which wasn’t ideal

Dear Guest, Thank you for taking the time to share your experience with us. We’re very pleased to hear that you enjoyed your stay overall and found the unit comfortable, well located, and excellent value for money. We also appreciate your honest comments regarding the condition of the refurbishment and the mildew you noticed on the air-conditioning vents. This is certainly not the standard we aim to maintain, and we sincerely apologise for the inconvenience. Your feedback has been passed on to our maintenance and housekeeping teams to ensure this is addressed promptly. Thank you again for your constructive feedback, it truly helps us improve. We hope to have the opportunity to welcome you back for an even better stay in the future. Warm Regards, Mantra Zanzibar - Fron Office

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Other web-users rate our hotel

  • 253 reviews 9.5/10 Location
  • 366 reviews 6.9/10 Room
  • 160 reviews 8.2/10 Service
  • 38 reviews 2.6/10 WiFi
  • 117 reviews 3.6/10 Cleanliness
  • 35 reviews 5/10 Pool
  • 33 reviews 3.9/10 Food
  • 5 reviews 3.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.