Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 3.9/5 4,132 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,132 reviews

TripAdvisor Rating  3.3/5  412 reviews

Customer review rating 3.5/5

Steve H. Couples - Confirmed reviews ALL

We had a brief overnight stay recently whilst up visiting friends. Disappointed that our platinum level was not recognised until I spoke to someone. The Queen beds were extremely small we thought.

Dear Steve, Thank you for sharing your feedback regarding your recent stay. I apologize for any oversight in recognizing your platinum level status and regret that the bed size did not meet your expectations. Your comments are valuable to us as we continually strive to improve our guest experience. Best regards, Kayla Night Manager Novotel Sunshine Coast Resort

Customer review rating 5.0/5

Colleen R. T. Families - Confirmed reviews ALL

We really enjoyed the peacefulness before the school rush. The water sports were brilliant for the family especially teenagers. Austin the Restaurant Manager was excellent in sorting out an issue with our ACCOR card and had an excellent communication style. He brought out a birthday desert for our daughter at dinner. This is our fourth stay and we will be back. Thank you to all the staff.

Dear Colleen, Thank you for your kind words regarding your recent stay at Novotel Sunshine Coast Resort. We are delighted to hear that you and your family enjoyed the water sports and the peaceful atmosphere our resort has to offer. It is wonderful to know that Austin made your experience memorable. We appreciate your loyalty over the years and look forward to welcoming you back for another enjoyable stay. Thank you, Novotel Sunshine Coast Resort

Customer review rating 4.5/5

Pin F. Families - Confirmed reviews ALL

Love the services ,food and water activities.

Dear Pin, Thank you for your delightful feedback. We are thrilled to hear that you enjoyed your stay. It is our pleasure to provide memorable experiences for our guests. We look forward to welcoming you back soon. Best regards, Novotel Sunshine Coast Resort

Customer review rating 5.0/5

Mitchell O. Families - Confirmed reviews ALL

Bailey Sullivan rescued us at very short notice when other accomodation proved unsuitable.

Dear Mitchell O., Thank you for your kind words about our team and your experience at our resort. We are pleased to hear that our team was able to assist you during your stay. We appreciate your feedback and hope to welcome you back soon. Best regards, Novotel Sunshine Coast Resort

Customer review rating 4.0/5

Meho K. Couples - Confirmed reviews ALL

Enjoyed our stay. Friendly staff. Our room was a bit tied. Could do with some maintenance. Fire alarms went off in the middle of the night. For almost an hour. Staff no where to be found. Parents carrying their little children. Some information would/should have been provided

Dear Meho, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed your time with us and found our staff friendly. However, we sincerely apologize for the inconvenience caused by the maintenance issues in your room and the fire alarm situation. Your concerns regarding communication during that incident are noted, and we appreciate you bringing this to our attention. Best regards, Novotel Sunshine Coast Resort

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Other web-users rate our hotel

  • 1,063 reviews 8.5/10 Location
  • 2,948 reviews 4.6/10 Room
  • 2,352 reviews 6.5/10 Service
  • 31 reviews 0.7/10 WiFi
  • 1,411 reviews 4.5/10 Food
  • 1,049 reviews 3.1/10 Cleanliness
  • 1,010 reviews 5.4/10 Vibe
  • 940 reviews 4.2/10 Comfort

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