Discover Novotel Sunshine Coast Resort, a relaxed coastal escape set across 36 hectares of natural surrounds between the beach and a private lagoon. Enjoy warm and welcoming accommodation, including our iconic Overwater Bungalows, resort pool, complimentary lagoon watersports, easy beach access and kangaroos roaming throughout the grounds. Dine at Sola Bar & Restaurant with views across the pool and lagoon, or soak up the resort atmosphere from one of the Sunshine Coast’s most unique destinations.
Experience the best of the Sunshine Coast with Novotel Sunshine Coast Resort. Relax on Mooloolaba beach, hike through Noosa National Park, and explore family-friendly attractions like Australia Zoo. Create lasting memories with your family. Book today! Discover the Sunshine Coast's top family-friendly attractions while staying at Novotel Sunshine Coast Resort. From the beautiful Noosa landscapes to the lively Eumundi Markets and Australia Zoo, there's something for everyone. Book your adventure today!
Novotel Sunshine Coast Resort is just a short stroll from the sands of Mudjimba Beach and close to Noosa National Park, Australia Zoo and Eumundi Markets. Create lasting memories while discovering beaches, nature, wildlife and local experiences.
We invite you to discover the Novotel Sunshine Coast, an escape where nature and relaxation come together. From our private lagoon and resort pool to relaxed dining and complimentary watersports, every stay offers the opportunity to create memories.
Ahmad Ghaddar, Hotel Management
Hotel extras
Cafe, Bar and Restaurants overlooking private lagoon and swimming pool
Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests
Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course
Sunshine Coast Convention Centre
Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.
Our accommodation(s)
Book this hotel
Page 1 out of 8, Room 1 :
Superior Room with 1 King Bed, Garden View
, Room 2 :
Superior Room with 2 Double Beds, Garden View
Photo out of - Deluxe Room with 2 Double Beds, Lagoon View
Take in tranquil lagoon views from your private balcony or patio in this newly redesigned 25sqm room. Fresh contemporary interiors bring a new sense of comfort and style, complemented by 2 double beds, Smart TV and mini fridge for a relaxing stay.
Photo out of - Deluxe One Bedroom 1 King Bed Garden View
Relax into the extra space of this newly redesigned one-bedroom, where modern interiors and calming garden views create a restful retreat. Featuring 1 king bed, separate living and dining areas, sofa bed, kitchenette, Smart TV and mini fridge.
Photo out of - 1 Bedroom Suite 1 King Bed Garden View
Create unforgettable memories in our spacious suite, thoughtfully designed to enhance your stay. Featuring a separate bedroom, a lounge/dining area, and a luxurious bathroom. 1 king bed & 1 double sofa bed. Up to 2 adults & 2 children.
Views:
Garden View
Most of the accommodation:
Balcony
Max. number of persons
4
Area
From
52 m²
/
559 sq ft
Bedding
King size bed(s) x1
Double sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Bathroom products
Hair dryer in bathroom
Jacuzzi/Whirlpool bath
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Voice mail
Direct dial telephoneAdditional charge
Tv Facilities
TV room service ordering
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Alarm clock
Blackout Facilities
Iron
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
4 pers. max
52 m²
/
559 sq ft
Bedding
1 x King size bed(s) and
1 x Double sofa bed(s)
Photo out of - Deluxe One Bedroom 1 King Bed Lagoon View
Make yourself at home in this newly redesigned one-bedroom, where contemporary design and tranquil lagoon views set the scene for a relaxing stay. Featuring 1 king bed, separate living and dining areas, sofa bed, kitchenette and Smart TV.
Photo out of - 1 Bedroom Suite 1 King Bed Lagoon View
Large, well-designed, the suite includes a bedroom and lounge. It offers unbeatable facilities with kitchenette, spa, lagoon views from the balcony or patio. 1 king bed and 1 double sofa bed. Up to 2 adults and 2 children.
Views:
Lagoon view
Most of the accommodation:
Balcony
Max. number of persons
4
Area
From
52 m²
/
559 sq ft
Bedding
King size bed(s) x1
Double sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Drink vending machine
Fridge
Kettle
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Bathroom products
Hair dryer in bathroom
Jacuzzi/Whirlpool bath
Mirror
Towel rack
Media And Technology
Internet Facilities
High speed internet
Phone Facilities
Voice mail
Direct dial telephoneAdditional charge
Tv Facilities
TV room service ordering
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Alarm clock
Blackout Facilities
Iron
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
4 pers. max
52 m²
/
559 sq ft
Bedding
1 x King size bed(s) and
1 x Double sofa bed(s)
Designed for families and group stays, this spacious two bedroom combines a one-bedroom apartment with an outer-connecting twin room and two bathrooms. A kitchenette, spa, garden views and double sofa bed provide space for up to 5 adults and 3 children.
Views:
Garden View
Max. number of persons
8
Area
From
77 m²
/
828 sq ft
Bedding
King size bed(s) x1
Double bed(s) x2
Double sofa bed(s) x1
8 pers. max
77 m²
/
828 sq ft
Bedding
1 x King size bed(s) and
2 x Double bed(s) and
1 x Double sofa bed(s)
For extra space by the lagoon, this two bedroom combines a one-bedroom apartment with an outer-connecting twin room and two bathrooms. A kitchenette, spa, lagoon views and double sofa bed make it a flexible option for up to 5 adults and 3 children.
Views:
Lagoon view
Max. number of persons
8
Area
From
77 m²
/
828 sq ft
Bedding
King size bed(s) x1
Double bed(s) x2
Double sofa bed(s) x1
Media And Technology
Internet Facilities
Wireless internet in your room
Service And Equipment
Temperature Air Control
Individual heating and air conditioning adjustment
8 pers. max
77 m²
/
828 sq ft
Bedding
1 x King size bed(s) and
2 x Double bed(s) and
1 x Double sofa bed(s)
Indulge in an unforgettable & intimate experience in an overwater bungalow perched on top of a private saltwater lagoon. Surrounded by beautifully landscaped tropical gardens. Max 2 persons.
Accor Live Limitless member upgrades not available.
Newly renovated Deluxe Overwater Bungalow with 1 King bed & optional additional single bed (fees apply) in separate lounge room, private balcony and an ultimate luxury experience. Max 2 adults & 1 child. Accor Live Limitless member upgrades not available.
Views:
Lagoon view or
Panorama view
Most of the accommodation:
Balcony
Max. number of persons
3
Area
From
74 m²
/
796 sq ft
Bedding
Single sofa bed(s) x1
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee maker
Coffee/tea making facilities
Fridge
Kettle
Mini Bar
Bathroom
Bathroom Facilities
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Hair dryer in bathroom
Mirror
Radio in bathroom
Slippers
Towel rack
Media And Technology
Internet Facilities
High speed internet
Wireless internet in your room
Phone Facilities
Voice mail
Direct dial telephoneAdditional charge
Tv Facilities
TV room service ordering
55'/140 cm screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Alarm clock
Blackout curtain
Blackout Facilities
Hair dryer
Iron
Opening windows
Slippers
Electric Facilities
220/240 V AC
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
74 m²
/
796 sq ft
Bedding
1 x Single sofa bed(s) and
1 x King size bed(s)
Grand Overwater Bungalow is a one of a kind space with 3 x King beds connected by oversized living & large dining area, kitchenette & two outdoor patios for the epitome of luxury. Max 6 persons. 3nt MIN, bond required. ALL member upgrades not eligible
Page 1 out of 1, Restaurant 1 :
SOLA RESTAURANT
, Restaurant 2 :
THE DELI CAFE
SOLA RESTAURANT
Photo out of - SOLA RESTAURANT
SOLA Restaurant is a cosmopolitan style restaurant offering indoor and outdoor al fresco dining with lagoon and garden views. Open 7 days for breakfast & selected evenings for Dinner. Bookings essential
Cooking style
International
Capacity
300
Accessibility
Accessible service
270 Ocean Drive, TWIN WATERS, 4564 Sunshine Coast, Australia
SOLA Restaurant is a cosmopolitan style restaurant offering indoor and outdoor al fresco dining with lagoon and garden views. Open 7 days for breakfast & selected evenings for Dinner. Bookings essential
THE DELI CAFE
Photo out of - THE DELI CAFE
The Deli Cafe is centrally located in the main foyer. The Deli offers a large range of grocery products, a bottle shop selection and a range of fine coffees and teas. The flair of our pastry chef is reflected in the delicious savories and pastries.
Cooking style
Cafe
Capacity
30
270 Ocean Drive, TWIN WATERS, 4564 Sunshine Coast, Australia
The Deli Cafe is centrally located in the main foyer. The Deli offers a large range of grocery products, a bottle shop selection and a range of fine coffees and teas. The flair of our pastry chef is reflected in the delicious savories and pastries.
SOLA
Photo out of - SOLA
Open daily, Sola Bar offers guests an all day dining menu to enjoy overlooking the resort waters.
Open daily, Sola Bar offers guests an all day dining menu to enjoy overlooking the resort waters.
Breakfast
Photo out of - Breakfast
Indulge in a delicious Breakfast at Sola Restaurant every morning and savour our weekend Buffet Dinner, plus select evenings for an unforgettable dining experience. Bookings are essential and menus are subject to seasonal changes, ensuring fresh flavours
Buffet
Because great days always start with a good breakfast. stock up on treats and vitamins!
Services
Hot Breakfast
Indulge in a delicious Breakfast at Sola Restaurant every morning and savour our weekend Buffet Dinner, plus select evenings for an unforgettable dining experience. Bookings are essential and menus are subject to seasonal changes, ensuring fresh flavours
2 pools
Photo out of - Pool
The pool is a true tropical oasis, offering a refreshing escape for guests of all ages. Located at the heart of the resort, this large, freeform lagoon-style pool is surrounded by swaying palm trees and sun-drenched loungers, creating a serene setting.
Iconic resort swimming pool
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Shower
Access & Security
Ramp access
Dimension
Pool Depth Min:
1.5 m /
0.6 ft
Pool Depth Max:
0.2 m /
0.6 ft
Pool Size Min:
0.4 m /
0.6 ft
Pool Size Max:
0.4 m /
0.6 ft
Saltwater Lagoon
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Sea water
At your disposal
Flotation Devices
Dimension
Pool Depth Min:
4 m /
1 ft
Pool Depth Max:
8 m /
1 ft
Pool Size Min:
40 m /
1 ft
Pool Size Max:
40 m /
1 ft
The pool is a true tropical oasis, offering a refreshing escape for guests of all ages. Located at the heart of the resort, this large, freeform lagoon-style pool is surrounded by swaying palm trees and sun-drenched loungers, creating a serene setting.
2 fitness centers
On site
0 m /
0 mi
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Weight machine
Cardiovascular equipment
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Rest room
The Energy Hub Gym
Guests can enjoy the brand new 'Energy Hub' with well equipped Gym and Pilates studio in a central position with brand new modern equipment. The on-site Xperiences & Base Gym operated by 3rd party offers those looking for elite facilities something extra.
Location
On site
0 m /
0 mi
Fitness equipment
Free weights
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Aqua aerobics
Exercise bikes
Cross trainer
TV in the room
Towels available
Guests can enjoy the brand new 'Energy Hub' with well equipped Gym and Pilates studio in a central position with brand new modern equipment. The on-site Xperiences & Base Gym operated by 3rd party offers those looking for elite facilities something extra.
For Sunshine Coast weddings, large or small, Novotel Sunshine Coast provides the ideal venue. The hotel features landscaped gardens, a private lagoon and sandy beach, specialised Wedding Executives, extensive event space and tailored packages & menus.
A lovely clean room with a comfy bed and pillows. Amazing view from our small private patio. Who said " Skippy " was dead, mum and baby Joey doing fine, right outside our patio. Great view of the lake area.
Hi Michael,
Thank you for sharing such a lovely review! I'm delighted to hear that you enjoyed the stay with us.
It sounds like you had some very special visitors during your stay! Our resident kangaroos and their joeys certainly add a unique charm to the Twin Waters experience, and I'm so pleased you had the opportunity to see them right outside your room.
Thank you again for your wonderful feedback. We look forward to welcoming you back for another relaxing stay!
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
Megan J.
Couples
-
Confirmed reviews ALL
We only booked one night and upon arrival wished we could have stayed longer. Will return again for sure!
Hi Megan,
Thank you for your lovely feedback! It's wonderful to hear that you enjoyed your stay with us.
We're delighted that our resort made such a positive impression, even during a short visit. We look forward to welcoming you back for a longer stay next time!
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 3.0/5
Barry W.
Business
-
Confirmed reviews ALL
there was one particular manager who was quite rude when a number of our team members were at the bar late night towards closing. he was quite rude and dismissive while mentioning something about not manking any money with us being there etc which was strange - he could have handled this much better.
Hi Barry,
Thank you for taking the time to share your feedback. I'm sorry to hear about the unpleasant interaction you and your colleagues experienced at our bar.
This is certainly not the welcoming and hospitable attitude we expect from our management team. And I agree that the situation could have been handled in a much more respectful and professional manner. Please accept my apologies for the experience. I will bring your concerns to the attention of our senior management team for further review.
Thank you again for bringing this matter to our attention. We hope to have the opportunity to provide you with a much more positive experience in the future.
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 4.5/5
Lorraine H.
Business
-
Confirmed reviews ALL
customer service was good, polite and helpful
Hi Lorraine,
Thanks for taking the time to leave us a review!
We're thrilled to hear you found our resort comfortable and conveniently located. We truly value your kind words and hope to welcome you back for another enjoyable stay soon!
Best wishes,
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
David J.
Solo
-
Confirmed reviews ALL
Relaxing and regenerative
Dear David J.,
Thank you for your positive feedback regarding your stay at our resort.
We are delighted to hear that you found our location enjoyable and your experience relaxing.
We look forward to welcome you back in the future
Best regards,
Fed
Guest Service Agent
Novotel Sunshine Coast Resort
Hi Michael,
Thank you for sharing such a lovely review! I'm delighted to hear that you enjoyed the stay with us.
It sounds like you had some very special visitors during your stay! Our resident kangaroos and their joeys certainly add a unique charm to the Twin Waters experience, and I'm so pleased you had the opportunity to see them right outside your room.
Thank you again for your wonderful feedback. We look forward to welcoming you back for another relaxing stay!
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
Megan J.
Couples
-
Confirmed reviews ALL
We only booked one night and upon arrival wished we could have stayed longer. Will return again for sure!
Hi Megan,
Thank you for your lovely feedback! It's wonderful to hear that you enjoyed your stay with us.
We're delighted that our resort made such a positive impression, even during a short visit. We look forward to welcoming you back for a longer stay next time!
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 3.0/5
Barry W.
Business
-
Confirmed reviews ALL
there was one particular manager who was quite rude when a number of our team members were at the bar late night towards closing. he was quite rude and dismissive while mentioning something about not manking any money with us being there etc which was strange - he could have handled this much better.
Hi Barry,
Thank you for taking the time to share your feedback. I'm sorry to hear about the unpleasant interaction you and your colleagues experienced at our bar.
This is certainly not the welcoming and hospitable attitude we expect from our management team. And I agree that the situation could have been handled in a much more respectful and professional manner. Please accept my apologies for the experience. I will bring your concerns to the attention of our senior management team for further review.
Thank you again for bringing this matter to our attention. We hope to have the opportunity to provide you with a much more positive experience in the future.
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 4.5/5
Lorraine H.
Business
-
Confirmed reviews ALL
customer service was good, polite and helpful
Hi Lorraine,
Thanks for taking the time to leave us a review!
We're thrilled to hear you found our resort comfortable and conveniently located. We truly value your kind words and hope to welcome you back for another enjoyable stay soon!
Best wishes,
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
David J.
Solo
-
Confirmed reviews ALL
Relaxing and regenerative
Dear David J.,
Thank you for your positive feedback regarding your stay at our resort.
We are delighted to hear that you found our location enjoyable and your experience relaxing.
We look forward to welcome you back in the future
Best regards,
Fed
Guest Service Agent
Novotel Sunshine Coast Resort
Customer review rating 4.5/5
Sharon B.
Business
-
Confirmed reviews ALL
Enjoyed my stay, the room was lovely the staff friendly and helpful.
Hi Sharon,
Thank you for taking the time to leave us a review!
We're thrilled to hear that you enjoyed your stay and found the room to your liking. Our team always strives to provide friendly and helpful service, so it’s wonderful to know that made a positive impact on your visit. We hope to welcome you back for another stay soon!
Best wishes,
Novotel Sunshine Coast Resort
Customer review rating 3.5/5
Michael D. K.
Couples
-
Confirmed reviews ALL
Enjoyed two nights relaxing
Hi Michael,
Thank you for taking a moment to share your thoughts! We're thrilled to hear you enjoyed our fantastic location and had a relaxing stay. If there’s anything we could improve to make your next visit even better, please let us know. We appreciate your feedback and hope to welcome you back to Novotel Sunshine Coast Resort soon!
Best regards,
Ashleigh W
Front Office Assistant Manager
Novotel Sunshine Coast Resort
Customer review rating 4.0/5
Cristina H.
Business
-
Confirmed reviews ALL
The Novotel Sunshine Coast was absolutely wonderful! it had a really relaxed resort atmosphere with excellent facilities. Our newly refurbished room was fabulous. The lovely pool looked so inviting and friendly staff made it a fantastic place to blend business and pleasure together. Unfortunately the weather wasn’t nice so we couldn’t spend time at the beautiful beach near by that would’ve off topped a truly enjoyable stay.
Dear Cristina,
Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay with us at Novotel Sunshine Coast. It’s great to know that you enjoyed our relaxed resort atmosphere, newly refurbished room, and fantastic facilities. Our team works hard to create an inviting and friendly environment, and it’s wonderful to see their efforts recognized.
We're sorry to hear that the weather didn’t cooperate during your visit, as we know how much of a difference a sunny day can make, especially when you’re so close to the beach. We hope you’ll have another opportunity to enjoy both our beautiful surroundings and the beach next time! If you do plan another visit, we’d love to welcome you back and help make your stay even more enjoyable.
Thanks again for your feedback, and we look forward to seeing you again soon!
Best regards,
Ashleigh W
Front Office Assistant Manager
Novotel Sunshine Coast Resort
Customer review rating 2.5/5
Katherine J.
Business
-
Confirmed reviews ALL
Upon entering our room, the floor was covered with gritty sand. The room was reasonable, so we thought, however the bathroom floor was filthy, hair and dirt in the shower recess. One of the beds had a dirty mark on the cover. Over our stay the floors were never vacuumed or swept as it was always gritty. I know of other people in the conference we were attending had similar if not worse experience.
Dear Katherine,
Thank you for taking the time to share your experience with us.
I'm really sorry to hear that your stay didn’t meet the standards we strive for, especially regarding the cleanliness of your room. We absolutely understand how important a clean and comfortable environment is, and it’s disappointing to hear that we fell short of that during your visit. We appreciate your feedback and rest assured that your comments will be shared to our team.
Thank you again for your comments, and we hope you’ll consider giving us another chance in the future to provide you with a more enjoyable experience.
Sincerely,
Niomi
Duty Manager
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
Helen K.
Friends
-
Confirmed reviews ALL
So relaxing, room was spotless, just an all round feel good stay from start to finish
Hi Helen,
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found your room to be spotless and our facilities to your liking. It's great to know our buffet breakfast and fantastic staff contributed to your relaxing experience. We can’t wait to welcome you back for another feel-good stay!
Warm regards,
Ben
Front Office
Customer review rating 4.5/5
Hariish K.
Families
-
Confirmed reviews ALL
It was very nice peaceful and enjoyable- thanks
Dear Mr K.,
Thank you for taking the time to share your feedback following your recent stay with us.
It is wonderful to hear that you and your family had such an enjoyable and relaxing experience. We are particularly pleased that the children enjoyed the water activities and that our Front Office team helped make your stay a memorable one.
Your comments regarding the jet ski activities are also noted, and we hope to see them return in the future.
Thank you again for your kind feedback. We look forward to welcoming you and your family back to Novotel Sunshine Coast Resort.
Kind regards,
Eduard
Duty Manager
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
Carol M. M.
Business
-
Confirmed reviews ALL
Spacious grounds
Loved the kangaroos
Nice pool
Dear M. M.,
Thank you for taking the time to share your lovely feedback following your recent stay with us.
We are delighted to hear that you enjoyed our spacious grounds, beautiful gardens and pool, and that the kangaroos made your experience even more special. It is always lovely to know that our surroundings contribute to an enjoyable stay.
Thank you again for your kind words and continued support as an ALL Gold member. We look forward to welcoming you back to Novotel Sunshine Coast Resort.
Kind regards,
Eduard
Duty Manager
Novotel Sunshine Coast Resort
Customer review rating 4.5/5
Vanessa B.
Families
-
Confirmed reviews ALL
Doing lots of work to upgrade facilities. It’ll be even better.
Hi Vanessa,
Thanks so much for your lovely feedback!
Thanks for being a loyal Platinum Member. We're thrilled to hear you enjoyed our fantastic location and noticed the upgrades we're working on. It's always our aim to enhance our facilities for a better experience, and we can't wait for you to see the finished results on your next visit.
We hope to welcome you back soon!
Regards,
Kirsty
Guest Service Agent
Customer review rating 5.0/5
Michelle M.
Families
-
Confirmed reviews ALL
Such a lovely setting. Room had a lovely outlook over the lagoon. Dinner at Sola was delicious. We have been coming here for years and always leave feeling like we have had a great break away. Staff were also very lovely.
Dear Michelle M.,
Thank you for your kind words about your recent stay with us.
We are delighted to hear that you enjoyed the beautiful surroundings, the view from your room, and your dining experience at Sola.
We look forward to welcoming you back for another great stay.
Best regards,
Fed
Guest Service Agent
Novotel Sunshine Coast Resort
Customer review rating 4.0/5
Leonie M.
Couples
-
Confirmed reviews ALL
We have been coming here for many years, always a lovely relaxed spot and easy to get or the golf course to have a game
Hi Leonie,
Thanks so much for your lovely feedback! We’re thrilled to hear that our resort has been your family’s go-to spot for so many years. It’s great to know you enjoy the relaxed atmosphere and the convenient access to the golf course. We can’t wait to welcome you back for more wonderful holidays in the future!
Warm regards,
Ben
Front Office
Customer review rating 1.5/5
Geoff H.
Couples
-
Confirmed reviews ALL
The room was much smaller and in poorer condition than the website indicated. The restaurant service at dinner was laughably slow.
Hi Geoff,
Thank you for taking the time to share your feedback. I'm sorry that your recent stay did not meet your expectations.
I understand your disappointment with the size and condition of your room, particularly when it did not reflect the expectations set by our website. Your feedback is appreciated and will be shared with our management team for review.
I do apologise about the lengthy wait during dinner. We understand that timely and attentive service is an important part of the dining experience. I will share your comments with our Food & Beverage team to help identify areas for improvement.
Thank you again for your honest feedback. We hope to have the opportunity to welcome you back for a much-improved stay in the future.
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 2.5/5
Alok K.
Families
-
Confirmed reviews ALL
Very old and bad rooms. Sticky & dusty carpets. AC very noisy and not effective. I turned off the AC during my two night stay and kept the balcony door open for fresh air. House keeping was pathetic. They just tidy up the bed, no vaccum, no towel change. Even after complaing to reception no one bothered to do it again.
This place needed serious renovation to avoid customer dissatisfaction. Did not expect this from Accor Hotels.
Hi Alok,
Thank you for taking the time to share your feedback. I'm sorry that your recent stay did not meet your expectations.
I'm disappointed by the housekeeping service you described. While we are progressively renovating our accommodation, we recognise that this does not excuse shortcomings in cleanliness, maintenance or service. Your feedback will be shared with our Housekeeping, Maintenance and Front Office teams for further review.
Thank you again for your honest feedback. We do hope that we can welcome you back in the near future for a better experience.
Kind regards,
David Dai
Front Office Manager
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
Leon L.
Business
-
Confirmed reviews ALL
Work conference, great location, food and rooms.
Dear Leon L.,
Thank you for your positive feedback regarding your recent stay.
We are delighted to hear that you enjoyed our great location, food, and accommodations during your work conference.
We look forward to welcoming you back in the future.
Best regards,
Fed
Guest Service Agent
Novotel Sunshine Coast Resort
Customer review rating 5.0/5
Patti W.
Couples
-
Confirmed reviews ALL
We had a lovely stay and really enjoyed strolling through the beautiful gardens amongst the kangaroos and joeys. We had a problem with a light in our bathroom and we were promptly upgraded from a garden room to a room overlooking the lagoon - which we would definitely recommend. Nothing was too much of a problem. The Buffett breakfast was amazing. Would definitely come back.
Dear Patti W.,
Thank you for your kind words regarding your recent stay at Novotel Sunshine Coast Resort.
We are delighted to hear that you enjoyed the beautiful gardens and had a pleasant experience with our staff.
We appreciate your feedback about the bathroom light issue, and we are glad that the upgrade enhanced your stay.
We look forward to welcoming you back for another memorable visit.
Best regards,
Fed
Guest Service Agent
Novotel Sunshine Coast Resort
Customer review rating 4.0/5
Prue A.
Families
-
Confirmed reviews ALL
Room needs an update
Hi Prue,
We’re pleased to let you know that renovations across the resort have now commenced, with exciting improvements underway. We hope you’ll return in the future to experience the changes for yourself.
Thank you again for choosing Novotel Sunshine Coast Resort. We look forward to welcoming you and your family back again soon.
Sincerely,
Kirsty
Guest Service Agen
Web-users rating
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Frequently asked questions
Novotel Sunshine Coast Resort is located at 270 Ocean Drive, Twin Waters, 4564 Sunshine Coast, Australia. We are nestled near a private saltwater lagoon, just 100 meters from Mudjimba Beach and the Maroochy River. Nambour Railway station is 20 km away, and we provide 800 on-site parking spaces for your convenience.
Novotel Sunshine Coast Resort offers several room types:
Executive Rooms with King or Double beds and garden or lagoon views
Resort Rooms with Queen and Single beds
One Bedroom Suites with King beds and sofa beds
Overwater Bungalows
Accessible rooms and family-friendly options with extra bedding are also available.
Novotel Sunshine Coast Resort offers a variety of amenities:
Wi-Fi and parking for an additional fee
Buffet breakfast at Sola Restaurant for an additional fee
Outdoor pool and saltwater lagoon
Fitness center and Pilates studio
Thirteen meeting rooms and a business center
The resort is wheelchair-accessible and features air-conditioned rooms with TVs.
Novotel Sunshine Coast Resort features Sola Restaurant for international cuisine and Sola Bar for all-day dining. The Deli Cafe offers coffee and pastries in the foyer. We provide:
Children's menus
Gluten-free and vegetarian options
Room service via TV ordering
Sola Restaurant is open daily for breakfast and selected evenings for dinner.
At Novotel Sunshine Coast Resort, check-in is from 03:00 PM and check-out is until 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Sunshine Coast Resort regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Sunshine Coast Resort using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are not allowed at Novotel Sunshine Coast Resort.
Novotel Sunshine Coast Resort features 13 meeting rooms and a business center. Our largest event space covers 1125 square meters and can accommodate up to 1400 people in a theater layout or 800 for banquets.
Novotel Sunshine Coast Resort is a premier venue for weddings and events, featuring landscaped gardens, a private lagoon, and a sandy beach. We offer 13 meeting rooms and Sola Restaurant, which has a capacity for 300 guests and offers indoor or al fresco dining with lagoon views.
Novotel Sunshine Coast Resort is wheelchair-accessible and offers rooms specifically designed for guests with reduced mobility. Features include:
Bathrooms with 32-inch wide doors and roll-in showers
Phone lights and visual alarms for the hearing impaired
Accessible parking and service in our dining areas
Yes, Novotel Sunshine Coast Resort allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
At Novotel Sunshine Coast Resort, you can walk to several nearby attractions:
Mudjimba Beach - 2 minutes
Maroochy River - 2 minutes
Maroochy River boardwalk - 5 minutes
18 hole golf course - 5 minutes
Patrolled surf beach - 5 minutes.
Business travellers at Novotel Sunshine Coast Resort can utilize:
Thirteen meeting rooms and a business center
High-speed Wi-Fi for an additional fee
Desks in all guest rooms
Daily buffet breakfast at Sola Restaurant
Accor Live Limitless
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When making a booking at this hotel:
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