Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.1/5 3,360 reviews

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

ALLSAFE approved hotel

Our accommodation(s)

Visitors looking for hotels in the Sunshine Coast can choose from an extensive selection of accommodation options at Twin Waters. This impressive Sunshine Coast hotel features 370 guest rooms & suites, each offering everything needed for a relaxing stay. Spacious and tastefully appointed, each room provides a peaceful retreat, featuring comfortable bedding, air-conditioning, tea and coffee facilities and an ensuite.

Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  3,360 reviews

TripAdvisor Rating  3.5/5  275 reviews

Very welcoming

Customer review rating 4.5/5

Carrie F. Families - Confirmed reviews ALL

I cannot fault the staff everybody was lovely staff Ralph, wendy , Junko, Dan , Lorraine , Natalie , khan and more . All the wait staff have been so amazing to us. The food was great. I feel there needs to be more lunch time specials. You may get more traffic. House keeping kept my sons toy safe for me. It was dear to us so i was grateful we came back and found it. There needs to be some basics In the room. Like a bar of soap. It was very hard having a bath to keep getting up and grabbing some shower gel. Also it was hard to bathe my son with no soap. I also look forward to a robe on holidays as I didn’t pack mine. Also there was no cotton buds. The room needed a little updating. The beach sand near the pool was really dirty there was cigarette butts and rubbish. But can’t fault all of the staff. And thanks to Cody for booking me she was very patient with me.

Always Welcoming

Customer review rating 4.0/5

Bronwyn M. Couples - Confirmed reviews ALL

Staff always wonderful! Couldn’t ask for nicer welcoming & service. Rooms comfortable & well appointed. Sad since covid can’t offer nightly restaurant service - hoping this will process and become a regular rather than just Saturday night & breakfast

Great staff, food and rooms

Customer review rating 5.0/5

Michael L. Couples - Confirmed reviews ALL

Friedly staff, comfortable foom, excellent food

Dear Michael, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirra Guest Service Agent

Great stay, horrible food

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

I was recently there for a conference and the food was horrible

Beautiful facilities, friendly staff, amazing breakfast

Customer review rating 5.0/5

Traveller Couples - Confirmed reviews ALL

Loved our stay, friendly staff and the facilities were beautifully designed and laid out. The buffet breakfast is wonderful and caters for everyone

Dear Joydee, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirra Guest Service Agent

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Other web-users rate our hotel

  • 741 reviews 8.4/10 Location
  • 2,110 reviews 5.5/10 Room
  • 1,803 reviews 7.1/10 Service
  • 33 reviews 4.9/10 WiFi
  • 1,092 reviews 5.3/10 Food
  • 715 reviews 4.3/10 Cleanliness
  • 678 reviews 4.6/10 Comfort
  • 504 reviews 4.3/10 Value

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