Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 3.9/5 4,119 reviews

Novotel Sunshine Coast Resort - Image 1
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Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

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Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  4,119 reviews

TripAdvisor Rating  3.3/5  411 reviews

Customer review rating 1.0/5

May C. Couples - Confirmed reviews ALL

We were really looking forward to our stay, especially since it was meant to be a birthday surprise, but the experience at reception left us disappointed. Check-in was stated as 2pm, and even though we arrived at 2:30pm, our room was still not ready. Despite having already check-in on the app, the staff were unfriendly and simply told us to wait even longer, with no sincere apology or effort to make us feel welcome. For a special occasion, we expected a smoother and warmer start. Unfortunately, the first impression fell short.

Customer review rating 5.0/5

Angel J. Couples - Confirmed reviews ALL

It complemented my celebration of our 10th anniversary.

Dear Angel, Thank you so much for sharing this! We’re truly honored to hear that it complemented your 10th-anniversary celebration. Milestones like that are incredibly special, and we’re glad to have played even a small part in making it memorable. Congratulations to you both! Sincerely, Ashleigh W Front Office Team Leader Novotel Sunshine Coast Resort

Customer review rating 5.0/5

Melissa M. Business - Confirmed reviews ALL

A wonderful experience ! Great place to stay ! Excellent staff that go above and beyond their duties. Exceptional service ! Food abd rooms! Best views ! Beach ! Kangaroos !

Dear Melissa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsty Guest Service Agent

Customer review rating 1.5/5

Ashleigh M. R. Business - Confirmed reviews ALL

There were no torches or candles handed out and no one from our group was checked in on to make sure they were ok without power/lights/phones etc On a less serious note, blakfullas like scones with jam and cream and there weren’t any. So this was simply unforgivable.

Customer review rating 5.0/5

Patricia C. Business - Confirmed reviews ALL

A beautiful tropical location Friendly staff Great food Nice rooms Close to the beach

Dear Patricia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kirsty Guest Service Agent

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Other web-users rate our hotel

  • 1,051 reviews 8.6/10 Location
  • 2,919 reviews 4.7/10 Room
  • 2,324 reviews 6.5/10 Service
  • 27 reviews 0.9/10 WiFi
  • 1,411 reviews 4.5/10 Food
  • 1,042 reviews 3.3/10 Cleanliness
  • 996 reviews 5.5/10 Vibe
  • 925 reviews 4.2/10 Comfort

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