Novotel Sunshine Coast Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 4,187 reviews

Novotel Sunshine Coast Resort - Image 1
Novotel Sunshine Coast Resort - Image 2
Novotel Sunshine Coast Resort - Image 3
Novotel Sunshine Coast Resort - Image 4

Description

Hotel extras

  • Cafe, Bar and Restaurants overlooking private lagoon and swimming pool

  • Private saltwater lagoon with complimentary use of kayaks and catamarans for all guests

  • Walking distance to the patrolled surf beach, Maroochy River boardwalk and 18 hole golf course

  • Sunshine Coast Convention Centre

  • Exclusive one-of-a-kind renovated Overwater Bungalows & a brand new 3 bedroom Grand Bungalow.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Sunshine Coast Resort

270 Ocean Drive, TWIN WATERS
4564 SUNSHINE COAST
Australia

GPS:-26.631233, 153.097443

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  4,187 reviews

TripAdvisor Rating  3.3/5  381 reviews

Not a Novotel standard hotel

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Terrible room, poor food, facilities not at the chain level

Disappointing

Customer review rating 2.0/5

Julie C. Business - Confirmed reviews ALL

We went there on business. We had a room with 2 double beds. Linen was lovely and clean. - only one chair to sit on. Had to eat and work sitting on bed - tiles in bathroom had mould - Air-conditioning was poor - no information in room as to how to contact reception etc without using QR code (not a fan) - TV was very limited, loads of sports channels but not much else. Great for sports fans - Couldn't have room curtains opened as no privacy i.e. room straight onto common lawn area - I've paid a lot less for far better rooms throughout the Country. Based on this stay I would never stay at a Novotel again.

Stay was comfortable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The room and facilities were nice however the linen on my bed wasn't chanced during my stay and due to the location and surrounds of the resort there was sand in the bedding.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Sunshine Coast Resort. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will be informative for the team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we trust your next visit will be a pleasant one as we would hope. Sincerely, Piti Guest Service Agent

Poor Housekeeping

Customer review rating 2.5/5

Disappointed Couples - Confirmed reviews ALL

After the first night, all towels, hand towels and face washers removed from the room as expected but none replaced. Toilet was not cleaned for the entirety of 3 night stay and no toilet brush available in the bathroom. Restaurant menu poor choice especially for a long stay. Breakfast nice variety, however hot breakfast was luke warm. Other guests commented as well.

Great experience for work conference

Customer review rating 4.5/5

Leanne D. Business - Confirmed reviews ALL

Rooms were spacious and comfortable. Staff were very attentive.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Piti Guest Service Agent

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,004 reviews 8.3/10 Location
  • 2,744 reviews 5.2/10 Room
  • 2,280 reviews 6.6/10 Service
  • 17 reviews 4.9/10 WiFi
  • 1,444 reviews 4.5/10 Food
  • 925 reviews 5.5/10 Vibe
  • 897 reviews 3.7/10 Cleanliness
  • 869 reviews 4.6/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Sunshine Coast