BreakFree Grand Pacific Caloundra 4 stars

Customer review rating 4.3/5 1,358 reviews

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+ 13 Services

Hotel extras

  • Located in centre of Town

  • Located 200m from Patrolled Beach

  • Heated Outdoor Pool and Spa

  • Large Conference Spaces

  • Gym Sauna and Games room

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MAROOCHYDORE AIRPORTPaying
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
Business services
  • 3 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 caloundra
australia

Tel: +611300092878

Fax: (+61)7/54364455

Check-in from 14h00

Check out up to 10h00

  • By plane

    MAROOCHYDORE AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-26.804815, 153.129495

Our accommodation(s)

If your idea of a great holiday is lazing around a lagoon pool or kicking back on your balcony while you take in the view, then BreakFree Grand Pacific is the Sunshine Coast accommodation for you. Offering modern 1, 2 and 3 Bedroom Apartments with spacious, self-contained living areas that open on to a large private balcony, you'll have plenty of room to stretch out and relax. All apartments have air-conditioning, FOXTEL TV, and a kitchenette or full kitchen.

1 Bedroom Garden View

  • Max. number of persons: 3
  • Area: From 52 / 560 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Water View

  • Max. number of persons: 3
  • Area: From 52 / 560 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

1 Bedroom Roof Top

  • Max. number of persons: 3
  • Area: From 52 / 560 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Garden View

  • Max. number of persons: 5
  • Area: From 112 / 1206 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Water View

  • Max. number of persons: 5
  • Area: From 112 / 1206 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

2 Bedroom Roof Top

  • Max. number of persons: 5
  • Area: From 112 / 1206 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Garden View

  • Max. number of persons: 7
  • Area: From 140 / 1507 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Water View

  • Max. number of persons: 7
  • Area: From 140 / 1507 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Roof Top

  • Max. number of persons: 7
  • Area: From 140 / 1507 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

3 Bedroom Rooftop WaterfrontNon contractual photo

  • Max. number of persons: 7
  • Area: From 140 / 1507 sq ft
  • Views: Sea side *

* Subject to availability

Apartments

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 130

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
BreakFree Grand Pacific Caloundra

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,358 reviews

Perfect location.

Customer review rating 4.0/5

Jennifer W. Couples - 20/02/2021 Confirmed reviews ALL

Unfortunately being on the ground floor, we had no look out from our room. Only issue we had was refrigerator was damaged and dial was obviously broken on very cold, subsequently all our fridge items froze.

Well Located and Great View

Customer review rating 5.0/5

Nicola Families - 20/02/2021 Confirmed reviews ALL

We stayed in a three bedroom unit with amazing views. Had my elderly mother in law with mobility issues. Having a walk in shower and amazing views. It was in a fantastic location. Staff were super helpful. Family came to visit for the day and decided to book a holiday at these units. Thanks we will be back.

Great location

Customer review rating 4.5/5

Susie T. Couples - 20/02/2021 Confirmed reviews ALL

Friendly and helpful staff. Appreciate being in a refurbished apartment.

Love this place.

Customer review rating 4.5/5

Jancolkim Couples - 19/02/2021 Confirmed reviews ALL

Fantastic location, we stay here regularly. One improvement I keep suggesting is a little more shade & extra lounges around the pool would make it perfect!

Dear Janet Thank you for the great score and review! We are glad that you enjoyed your stay and fantastic location! Please be assured that we are working with the Body Corproate to find the best solution for shade in the pool area. Hopefully we will have something later in the year. We appreciate your business and look forward to your return. Kind regards Gillian Edwards General Manager

Great location. Great views.

Customer review rating 4.0/5

Anonymous Couples - 18/02/2021 Confirmed reviews ALL

A very pleasant 4 day stay. Fantastic position, lovely staff. Rooms generally clean apart from shower which could do with a bit of extra attention.

Dear Margaret, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location and views our hotel has to offer. I will be sure to pass on your feedback regarding the room cleanliness to the Housekeeping Team so we can improve our Housekeeping Standards and continue with the new Covid Safe measures we have been taking. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office and Housekeeping Manager

Lovely location

Customer review rating 4.0/5

Anonymous Couples - 18/02/2021 Confirmed reviews ALL

Lovely location. Roomy 2 bedroom well Equiped unit.

Dear Penny, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location our hotel has to offer. I will be sure to pass on your feedback regarding the room cleanliness to the Housekeeping and continue with the new Covid Safe measures we have been taking. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office and Housekeeping Manager

Well lovated

Customer review rating 4.0/5

Anonymous Couples - 18/02/2021 Confirmed reviews ALL

Unit was nice. Bedroom was a bit couped up with no window but it was comfortable. Gym could have opened earlier and closed later but the gym itself was great. Water veiws were great but wished we were a bit higher so we could get a sweep up and down. Staff were friendly and very helpfull

Dear Maria, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the unit and location of our Hotel. We have shortened the gym opening hours due to covid so we can ensure we have a safe and clean environment for our Guest. I will be sure you pass on your wonderful feedback regarding the staff being friendly and helpful to the Team. Thank you for being an Accor Silver Member- We appreciate your loyally. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office and Housekeeping Manager

Dirty room

Customer review rating 2.0/5

Anonymous Families - 17/02/2021 Confirmed reviews ALL

Room was quite dirty and needed a deep clean (blinds, tiles, bathrooms, etc).

Dear Jamie, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be your feedback will be raised with our Housekeeping Manager and the team to ensure the take all necessary steps to provide a more thorough clean. We do carry out deep cleans of apartments in April - June of every year and also do some of these tasks throughout the year when possible. I will personally inspect this apartment and liaise with the team and the owner to improve our standards to minimise such disappointing comments from our valued guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly for any future stays, so I can take the necessary steps to ensure you have a more enjoyable holiday. Sincerely, Gillian Edwards General Manager

Well located

Customer review rating 4.0/5

Etelka O. Couples - 17/02/2021 Confirmed reviews ALL

Very happy with our stay, friendly staff very helpful, Rooms were clean, well presented and good atmosphere , convenient location

Dear Etelka, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location and found the rooms to be clean and staff to be helpful. I will be sure to pass on your wonderful feedback to the team! We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Had a lovely weekend with all my family. Great facilities.

Customer review rating 3.5/5

Donna S. Families - 16/02/2021 Confirmed reviews ALL

Disappointed that my daughter who was celebrating her birthday has lost her Frankie4 joggers(her work shoes) and we didn’t find them prior to our leaving today.

Dear Donna, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location and facilities our Hotel has to offer. Our Housekeeping Team were able to find the shoes and these went sent the day after you checked out with us, I am sorry there were not found prior to you leaving. We look forward to welcoming you back in the near Future! Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Positive experience

Customer review rating 4.0/5

Family O. 4. Families - 16/02/2021 Confirmed reviews ALL

Overall had a wonderful stay. Room clean, spacious for a family of 4. View was amazing and location perfect. Staff friendly and helpful and facilities were fantastic.

Dear Margaret, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you found the rooms to be clean and spacious and enjoyed the wonderful views and location our hotel has to offer. We are always looking at ways to improve our standard so I will be passing on your feedback regarding the room to the Owner. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Great location, beautiful outlook

Customer review rating 4.5/5

Carolyn Couples - 15/02/2021 Confirmed reviews ALL

Very relaxing stay. My partner and I were reuniting after being separated for over a year due to Covid-19

Dear Carolyn, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you and your Partner had a wonderful stay with us after being reunited for the first time in a year due to covid. I will be sure to pass all of your lovely feedback to the team here at Breakfree Grand Pacific. We look forward to welcoming you and your Partner back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Amazing views

Customer review rating 5.0/5

Ken G. Friends - 15/02/2021 Confirmed reviews ALL

A group of 10 of us stayed at the Breakfree Grand Pacific for the weekend. Everything was lovely and clean and the staff on the reception were all very helpful and friendly. There are so many wonderful places to eat and drink and a few had live music throughout the afternoon. The views from the apartment were breath-taking. We all thoroughly enjoyed our stay and will be back again sometime!

Dear Karen, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you found the rooms to be clean and spacious and enjoyed the wonderful views and location our hotel has to offer. I will pass all of your lovely feedback to the team here at Breakfree Grand Pacific. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Good location and pleasant view.

Customer review rating 4.0/5

Val S. Couples - 14/02/2021 Confirmed reviews ALL

Next to the broadwalk, in an easy walk of facilities. The nearby food outlets cover everything from snacks to multi- course dining of various cuisines. The unit was comfortable and well set-up.

Dear Valerie, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location and views our Hotel has to offer. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Great stay

Customer review rating 4.5/5

Jt Couples - 13/02/2021 Confirmed reviews ALL

Staff were friendly, rooms were clean and tidy.

Dear Jules, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you had a great stay with us and found the rooms to be clean & tidy and the staff were friendly- I will be sure to pass on your wonderful feedback to the team. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Great stay, Very good location

Customer review rating 5.0/5

Robyn Couples - 13/02/2021 Confirmed reviews ALL

We had a great apartment looking over to pool and pumicestone passage. Very relaxing will come again n again

Dear Robyn, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you had a great stay with us and enjoyed the wonderful location and views our Hotel has to offer. Thank you for being an Accor Silver Member- We appreciate you loyalty and look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Was great very pleasant

Customer review rating 4.5/5

Craig S. Couples - 12/02/2021 Confirmed reviews ALL

Was a great stay freindly staff great units we were very satisfied with everything will stay again ,only dramer was the Wifi super slow but had nothing at all ,all in all was great stay will stay again ..

Dear Craig, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed your stay with us and found our staff to be helpful and friendly- I will be sure to pass on the wonderful feedback to the Team. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Easy going. Great Location

Customer review rating 3.0/5

Jennifer B. Couples - 12/02/2021 Confirmed reviews ALL

Pleasant. However would not have stayed if I had of known about wifi issue.

Dear Jennifer, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location our Hotel has to offer. Please accept my most sincere apologies regarding the Wi-Fi issues during your say with us. As soon as our Team were notified there was issues with the internet, we had our Wi-Fi supplier attend to the issues as soon as possible- I am sorry this was not fixed during your stay with us. Please contact myself directly next time you are visiting Caloundra on Mi… so I can look after your room allocation. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

well located

Customer review rating 2.5/5

Steve N. D. Couples - 11/02/2021 Confirmed reviews ALL

As we stepped into our room we were very disappointed, there was an odour which if we didn't know better was like someone had been smoking in there, the carpet has had better days. These are the very first impressions. 1. Kitchen - cutlery stained, especially tea spoons, need a good scrub, same as the coffee mugs, coffee, tea stains. Kettle needs updating. 2. Bathroom - old towels, very thin. No shower cap. Floor tiles need a scrub. under the shower door very dirty. The step leading into the shower needs a new paint job. 4 tissues left in the tissue box. 2 pegs in a bucket. 3. Bedroom - sheets discoloured & stained. Very off-putting. Mattress very old & uncomfortable. Poor quality. 4. Lounge - Chair covers stained. Lounge had food crumbs on it. The decor needs updating. Very basic. Finer details have not been seen to. We were so disappointed we left after 3 nights, 1 night early. As pensioners $700 is a lot of money for something which was certain not 4 star as advertised. The owners of No 49 need to get onto cleaning it up & into 2021, because it is bringing the Mantra Hotel Group into disrepute. Your grounds are a credit to you & the pool also. It was great to see the pool water being checked daily. The view from our room was great. On leaving, I stepped into the office & the office phone rang so I was left waiting as the admin lady took a full booking while another admin person was outside the front door with a male person discussing the entry area. They came back inside briefly into the office ignored me & then left for morning tea up the road still while the other lady was on the phone (through no fault of her own) all while my husband was waiting outside in the car wondering what the hold up was. This just topped off the whole experience. Our 4 day getaway has left us so unhappy, we will not be returning.

Dear Steven, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback has been passed on to our Housekeeping Manager and Maintenance Supervisor to investigate and rectify the items you have listed. I was so disappointed to read the comments of cleanliness and issues in your unit. I do sincerely apologise for this. Our team are here to help and ensure your stay is enjoyable and if we had been notified on some of these items we would have certainly attended and rectified, although it should not have been like this for your arrival. We will inspect the unit with care and notify the owner of any upgrading of items that is required to ensure all our valued guests have a comfortable stay. I sincerely apologise for the wait you experienced on departure and will ensure myself and the team try our best to serve the guests in front of us, no matter how busy we may be. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please contact me directly should you change your mind about returning, and I will take all necessary steps to ensure you have a much more enjoyable stay in the future. Sincerely, Gillian Edwards General Manager
Customer review rating 4.0/5

Susan Couples - 11/02/2021 Confirmed reviews ALL

It was great. Staff helpful.

Dear Susan, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed your stay with us and found our staff to be helpful and friendly- I will be sure to pass on the wonderful feedback to the Team. Please accept my most sincere apologies there was a musky smell in the room and the bath shower was difficult to use- I do hope you let our Reception Team know so they could have rectified this for you. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

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