BreakFree Grand Pacific Caloundra

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BreakFree Grand Pacific Caloundra

Customer review rating (ALL Rating) 4.3/5 1,250 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Located 200m from Patrolled Beach

  • Heated Outdoor Pool and Spa

  • Large Conference Spaces

  • Gym Sauna and Games room

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 CALOUNDRA
Australia

  • By plane

    MAROOCHYDORE AIRPORT At 25km / 15 miles - Shuttle paying

GPS:-26.804815, 153.129495

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Wi-Fi
  • Meeting rooms

Meetings & Events

Number of Meeting Room
4
Surface of the largest room
130  /  1399 sq ft
Maximum seats capacity
130
Maximum capacity for banquets
90
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Our accommodation(s)

If your idea of a great holiday is lazing around a lagoon pool or kicking back on your balcony while you take in the view, then BreakFree Grand Pacific is the Sunshine Coast accommodation for you. Offering modern 1, 2 and 3 Bedroom Apartments with spacious, self-contained living areas that open on to a large private balcony, you'll have plenty of room to stretch out and relax. All apartments have air-conditioning, FOXTEL TV, and a kitchenette or full kitchen.

Our guest reviews

Our guest reviews for
BreakFree Grand Pacific Caloundra

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,250 reviews

TripAdvisor Rating  4.0/5  1,415 reviews

Well located

Customer review rating 2.5/5

Ken R. Couples - Confirmed reviews ALL

Good stay great pool

Location was great

Customer review rating 4.5/5

Bev W. Business - Confirmed reviews ALL

We were flooded so we couldn’t get home. The staff were excellent in making sure we had a extra night to stay if needed.

Well located

Customer review rating 5.0/5

Tanya Friends - Confirmed reviews ALL

Another great stay. So convenient to both beach and shops.

Well located

Customer review rating 5.0/5

Heather S. Solo - Confirmed reviews ALL

Comfortable, clean and staff are amazing, nothing is too much trouble

Great location

Customer review rating 3.0/5

Barry T. Couples - Confirmed reviews ALL

Was disappointed we were allocated a Boardwalk room on the ground floor .Privacy was compromised as the street traffic could look into our room at all times . We have stayed at Breakfree Caloundra many times and expected to be off the ground floor at least. The room was very dated.

Dear Barry, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location of our Hotel. I am so sorry the room allocated was not suitable for your stay. Please reach out directly to me on mi… so i can look after your room allocation next time you visit Caloundra. Kindest Regards, Mikaela Heerings General Manager

Well located, good service just outdated

Customer review rating 3.0/5

Rachael S. Families - Confirmed reviews ALL

It was a lovely staff, good service but definitely needs a revamp to modernise every aspect of the hotel as it makes it feel dirty.

Dear Rachael, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location and found our staff to be friendly & helpful. Please accept my most sincere apologies the room cleanliness & style was outdated. I will be sure to pass this onto the Housekeeping Team & Owner of the unit to improve the standards We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings General Manager

Close to everything, great stay

Customer review rating 4.5/5

Mario M. Couples - Confirmed reviews ALL

The apartment was great as was the WiFi and the staff were very friendly.

Dear Mario M., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. Fantastic to hear that you were able to enjoy our handy location, our friendly staff and our lovely apartments. Thank you again for sharing your experience, we hope to see you again on your next trip to Caloundra! Sincerely, Mariel Fischer Rooms Division Manager

Fantastic location

Customer review rating 5.0/5

D. D. Couples - Confirmed reviews ALL

Great reception staff beautiful rooms and very clean Great location and secure parking

Dear D. D., Thank you for taking the time to review Breakfree Grand Pacific and providing such wonderful feedback! So great to read that you found our apartments beautiful and clean and that you were able to experience our great location and wonderful reception team. Thank you again, please come visit soon! We would love for you to stay with us again! Sincerely, Mariel Fischer Rooms Division Manager

Not disabled and pram friendly

Customer review rating 2.5/5

Steph Families - Confirmed reviews ALL

I was traveling with my toddler and infant and at no point during the check in did the receptionist tell me how difficult the property was to get around with a pram There was absolutely no signage throughout the property directing how to access facilities or even get to reception or the street, let alone with a pram. I had to rely on the kindness of strangers to find out how to get to these locations with a pram, as the receptionist on check in did not tell me these things, even when I mentioned that I was traveling with a baby in a pram. The property had an unusually large amount of steps and I can honestly say I would not recommend staying there with young children or with those who are not mobile. The room was very very dark.

Dear Stephanie B., Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I do apologise that your experience did not meet your expectations and that you found the property difficult to get around, this is obviously not what we want our guests to experience. Our reception team would have been more than happy to help and explain this to you during your stay, for any assistance or questions you may have during your stay, our in-room phones will have you connected directly with reception staff. I will suggest to the Front Office team to make a map for our guests or arrival for any wheelchair or pram access, as we do not want to overwhelm our guests with too much information when they arrive. Appreciate your feedback and we will work on these improvements for our arrivals. Thank you and we hope that you will come stay with us again in the near future. Sincerely, Mariel Fischer Rooms Division Manager

Nice spot

Customer review rating 4.0/5

David Families - Confirmed reviews ALL

Apartment was comfortable and well fitted out. Nice heated pool and spa. Great location close to beach and shops. Apartments could do with some minor updates and non routine cleaning (artwork, dust around air con vents, etc.) but an overall good stay.

Overpriced - needs renovation

Customer review rating 3.0/5

Alan R. Couples - Confirmed reviews ALL

Overpriced location. Needs a massive renovation - will not be back.

Dear Alan R., Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. It is upsetting that your experience did not meet your expectations. It is disappointing to read that you did not enjoy your stay with us and that your check experience was not the best. Due to security reasons and our Privacy Policy we require the name of the booking and same guest that is checking in to match, this is required for all guests through-out Accor hotels to ensure the safety of each guest. It is unfortunate that you found our reception and check in parking area difficult to manoeuvre around due to the rain, this may have been due to check in time and majority of guests would have the same idea to keep out of the rain and park undercover where they can. Our rooms are a mixture of renovated or partially renovated or standard units, so if there is a request of one of these that you prefer, our team are happy to add this into your reservation prior to your arrival, not all requests are guaranteed however, we will do our best to meet this request for you. We are also happy to take your feedback to our owners of each unit to help improve our standards of our units. We appreciate you taking the time sharing your concerns, and feedback regarding your stay. Your feedback has been passed onto management for further discussion and improvements where we can. Sincerely, Mariel Fischer Rooms Division Manager

great location

Customer review rating 4.5/5

Evan T. Couples - Confirmed reviews ALL

excellent

Dear Evan and Marianne T., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback about our fantastic location and that you found your stay to be excellent! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariel Fischer Rooms Division Manager

great location, well equipped, good size apartment

Customer review rating 3.5/5

Katie Families - Confirmed reviews ALL

reception staff were excellent A+ great location good size apartment cleaning poor! needed a lot of things cleaned games room small and under equipped

Dear Katie F., Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. It is disappointing to read that the cleaning quality was not up to standard, I have discussed your comments with the team further. Very happy to hear that you found our staff to be amazing, I have passed on your comments to the team! Also fantastic to read that you enjoyed our location and found our rooms to be well equipped and a good size for your stay. Thank you again for providing your feedback and we hope to have you stay again with us in the near future. Sincerely, Mariel Fischer Rooms Division Manager

Pleasant stay friendly helpful staff very welcoming

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Great relaxing experience. Great water view and good location.

Dear Maree A R., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. Thank you for providing such positive feedback about your stay and our friendly staff. It is so great to read that you enjoyed your stay and that it was relaxing and you were able to enjoy our beautiful views and handy location! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mariel Fischer Rooms Division Manager

Great staff, good location

Customer review rating 3.5/5

Cath O. Families - Confirmed reviews ALL

We were given a 3 bedroom apartment, had booked a two as my husband has sleep apnea so a very happy family. The roof top apartment was lovely but was a bit shabby and in need of some repairs and a paint job. We were very happy with our stay but feel that in this age a reliable wifi is needed, our daughter needed to complete some school work but the wifi was not accessible. I felt that Covid would have been a good time to upgrade these apartments but there was signs saying that upgrades were coming. Pool area and location were really good.

Dear Cathy O., Thank you for taking the time to review your stay at BreakFree Grand Pacific Caloundra. It is lovely to hear that you found our staff to be friendly and were able to enjoy our fantastic location. Thank you for providing feedback on the Wifi and that you didn’t find it the best, we will bring this up to our provider to hopefully have this improved. Thank you again for providing such lovely feedback and we hope to see you again in the near future! Sincerely, Mariel Fischer Rooms Division Manager

Amazing Location

TripAdvisor rating 4.0/5

Darren P TripAdvisor review

Our room had close to the best view we have ever had from a apartment we have stayed in. The service from all staff was very good. The room itself was very spacious but needs some attention in some areas. Examples would be better mattress, aircon and shower heads. It had a massive verandah where our whole family of 8 could sit and eat comfortably. The location was also amazing. Will definitely be back.

Gardens and pool area are beautiful but rooms are a disappointment, tired, really needs renovating.

TripAdvisor rating 3.0/5

Don P TripAdvisor review

Staff in the foyer were lovely. First time stay here and we stayed in two different units. One bedroom rooftop and a two bedroom unit. In both cases the units were very tired. Exterior of the resort is beautiful and so is the foyer but as far as comfort is concerned when I’m paying $400 a night I want to be as comfortable as I am at home. We left a day early because there was no reason to stay. Couldn’t sit comfortably on lounge without getting an aching back. Air conditioning in one of the units our group had wasn’t working properly and they were told there were fans in the cupboards.

Happy guests

TripAdvisor rating 5.0/5

monikafreeman TripAdvisor review

Nothing to fault. Will definitely return. Rooftop with the private spa was an added bonus. From the moment we checked in with Fauve on reception we were warmly greeted greeted and made to feel at home. The view was fantastic and the shower was wonderful.

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