BreakFree Grand Pacific Caloundra 4 stars

Customer review rating (ALL Rating) 4.1/5 688 reviews

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Description

Hotel extras

  • Make a splash in the lagoon pool and spas, overlooking the waterway of Pumicestone Passage

  • Visit the tour desk to find out about all the great activities to do and sights to see nearby

  • We have a BBQ area to cook up a storm after a day out exploring, or a day spent by pool

  • Perfectly positioned with water views, nearby dining, all just 50 metres from Bulcock beach

  • If you want to maintain your fitness routine while you're away there's a gym onsite

Our accommodation(s)

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 CALOUNDRA
Australia

GPS:-26.804815, 153.129495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take in the sunshine and views of Pumicestone Passage from a poolside deck chair or take a dip in the heated pool or spa. There's also a sauna onsite for guests to enjoy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  688 reviews

TripAdvisor Rating  3.9/5  1,503 reviews

Customer review rating 4.5/5

Phil B. Families - Confirmed reviews ALL

We really enjoyed our 7 nights. Apartment was spacious with a great outlook.

Dear Guest, Thank you for your lovely review. We’re so pleased you enjoyed your 7 night stay and found the apartment spacious with a great outlook. It’s also great to hear our team made you feel welcome. We hope to see you again for another relaxing stay. Best Regards Mariel F General Manager

Customer review rating 4.5/5

Gary W. Families - Confirmed reviews ALL

Reception on arrival was brilliant and a later query to the Manager was handled extremely well.

Dear Guest, Thank you so much for your kind review and for being a valued loyalty member, we truly appreciate your continued support. We’re delighted to hear you felt well looked after and that you found your room beautiful. It’s especially lovely to know our reception team and Manager made such a positive impression and took great care of you throughout your stay. Thank you for staying with us again and we look forward to welcoming you back again soon. Best Regards Mariel F General Manager

Customer review rating 3.5/5

Brian L. Couples - Confirmed reviews ALL

Good Location, clean room. Kitchen was underequipped (rusty kettle, only 2 wine glasses that were odd sizes, limited cutlery)

Dear Guest, Thank you for your feedback. We’re glad you enjoyed the location and found your room clean. We’re sorry that the kitchen was not as well-equipped as it should have been, including the kettle, glassware, and cutlery. We appreciate you bringing this to our attention and will ensure our team reviews these items so future guests have a more complete and comfortable experience. Kindest Regards Mariel F General Manager

Customer review rating 4.0/5

Kenneth P. Families - Confirmed reviews ALL

Friendly and curtious staff, all of the team. Venue and facilities was of a high standard.

Dear Guest , Thank you for your feedback and for your kind comments about our friendly and courteous team. I’m sorry the pool area did not meet expectations during your stay. Cleanliness around the pool and seating areas is very important to us, and your comments regarding the tiles, pool wall buildup, and the mouldy silicone following the recent renovation have been shared with our maintenance team. These concerns will also be raised with the relevant body corporate for further review. We appreciate you bringing this to our attention and hope to welcome you back for a much-improved experience in the future. Kind regards, Siyath W Front Office Manager

Customer review rating 2.0/5

Louise M. Couples - Confirmed reviews ALL

On entering the room first sight is frayed carpet. The room was clean but needs work .The balcony mirror is aged and can’t be seen out of and furniture is weathered . In the kitchen here is no power point except the one the microwave is using. There is not even an ice tray so we went out and bought one however the fridge does not work well enough to freeze ice even after 2 days . We have stayed at this resort before and never had a room at this standard.

Dear Guest , Thank you for taking the time to share your feedback. We’re sorry to hear that your recent stay did not meet the standard you’ve come to expect from us. We appreciate your detailed comments regarding the room condition, furniture, balcony, and kitchen facilities. Please be assured that we will be sharing your feedback with the owners and our management team so they can review and address these issues. We value our Accor members very highly and truly appreciate your loyalty. We hope to have the opportunity to provide you with a more comfortable stay in the future. Kind Regards, Siyath W Front Office Manager

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Other web-users rate our hotel

  • 352 reviews 9.5/10 Location
  • 528 reviews 5.8/10 Room
  • 268 reviews 8.3/10 Service
  • 23 reviews 2.2/10 WiFi
  • 196 reviews 5.2/10 Comfort
  • 172 reviews 7/10 Pool
  • 154 reviews 4.4/10 Cleanliness
  • 110 reviews 2.9/10 Vibe

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