BreakFree Grand Pacific Caloundra 4 stars

The room was perfect! I loved watching sunset on the rooftop. It made my birthday stay magical. I can’t wait to come back!

The location was excellent and the room spacious for our family of 4. Check in was disappointing when we organised our day (with young twins in tow), to arrive at 1.45 just prior to the advertised 2pm check in time to be told our room wasn't ready and it would be at least an hour away. They had difficulty getting the previous tenants out of the room? Not sure how this happens , but it was now at inconvenience to us. Not ideal with young children requiring a sleep. The room was pleasant once we got into it. It was a bit confusing finding our room initially. A few maintenance issues once in the room - the sliding glass door to the outdoors was jammed and extremely difficult/dangerous to open and close, the water jug flowed like a waterfall with the amount of cracks in the base of it, cracked mugs and the wall clock in the living area didnt work. Once we reported the door it was fixed promptly. Why dont hotels provide hand towels anymore? 2 were provided once we rang reception, but really - is it that much of a costs saver to remove them from the housekeeping routine? Our apartments had 3 basins and for a week, face washers are provided for wiping hands? Sign saying to 'book with us' for Sea Life Aquarium - Manager was not familiar with how to assist us and then it proved the same as doing it ourselves online. Service disappointing overall but location and the beautiful area made up for it.

At breakfree grand pacific we had a lovely holiday. Within walking distance to most places. Great for the family.

overall very good, 3rd bedroom very hot with inability to open windows beond 2cm.

Satisfactory with good front counter service.

All was terrific except the bathroom needs a good clean! We didn’t use the spa nor bath as the shower area wasn’t clean. It put us off.

Great hotel, location, friendly staff

The accommodation was great. The staff were fantastic. The only issue was the WiFi was extremely poor.

Good

Had a wonderful stay but not long enough. Great 2 bedroom unit. Bed was a bit too hard but everything else fantastic!!

The resort is located in the heart of Caloundra. Easy walk to beach & shops. The resort pool was great and a highlight. The room was a good size, 3 bedrooms but it was dated & bordered on over used dirty (It was cleaned to the highest standard that is possible but it just had an old carpet that was not seemed dirty & smelly.) The carpets really need replacing, airconditioner leaked, one of the seats in the couch was broken so you really sunk into it. None of these are a great problem except when you pay $500 a night (It was peak time so maybe this is cheap for the area?) in a "resort" you do have higher expectations. Overall it was a pleasant holiday in a lovely spot.

Loved our stay at BreakFree, it was our first family holidays as a family of 3 and it could not of been anymore perfect. We loved our stay so much when we checked out and rebooked our next holiday there.

Great location, pool was terrific

nice and comfortable, good swimming facilities, central. The only negative was one of the family members couldn't find the powerpoint for the appliances as it was hiding behind the tea box lid that was placed there before we arrived. As a result they used the powerpoint in the stove area and i mistakenly picked up the kettle and used it as stove kettle. Further more the cleaning in the bathroom could be better there was mould around the whole sink in the groove.

Despite the staff being attentive and pleasant the facility & room were let down by: *No umbrellas around the pool and limited chairs. The fact that there are virtually no places with shade was very poor. *Step in shower which well above ground level. Very dangerous & off putting.