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BreakFree Grand Pacific Caloundra 4 stars

Customer review rating 4.3/5 1,560 reviews

ALLSAFE approved hotel

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Room 1

BreakFree Grand Pacific Caloundra
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+ 10 Services

Hotel extras

  • Located in centre of Town

  • Located 200m from Patrolled Beach

  • Heated Outdoor Pool and Spa

  • Large Conference Spaces

  • Gym Sauna and Games room

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access Paying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • MAROOCHYDORE AIRPORT Paying
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Business services
  • 3 Meeting room(s)
  • Copy/print service available Paying

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 caloundra
australia

Tel: +611300092878

Fax: (+61)7/54364455

Check-in from 14h00

Check out up to 10h00

  • By plane

    MAROOCHYDORE AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-26.804815, 153.129495

Our accommodation(s)

If your idea of a great holiday is lazing around a lagoon pool or kicking back on your balcony while you take in the view, then BreakFree Grand Pacific is the Sunshine Coast accommodation for you. Offering modern 1, 2 and 3 Bedroom Apartments with spacious, self-contained living areas that open on to a large private balcony, you'll have plenty of room to stretch out and relax. All apartments have air-conditioning, FOXTEL TV, and a kitchenette or full kitchen.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 130

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
BreakFree Grand Pacific Caloundra

100% genuine reviews from our guests

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ALL Rating 4.3/5

1,560 reviews

Got our money's worth.

Customer review rating 3.0/5

R Families - 16/07/2021 Confirmed reviews ALL

When I booked for three adults I mentioned my mother of 81yrs would be one of the persons staying in your motel. Your room 66 level 3 was lacking a few things. The Queen bed was not suitable as there were no brakes on the bed and would move every time it was sat on. This is highly dangerous. It would be in your best interest to address this asap. The removable bed for the third person would not have been remotely comfortable even for a dog. Very unhappy third guest!!! This brought your rating down considerably. Sorry. If that's all you can provide, we would not have booked that particular room. At night there was a high pitched squeal coming from the front door and we discovered on the second night that if we blocked up the draft that blew from under the door we could get back to sleep. This dramatically affected the air-conditioning We had to bother your receptionist almost immediately because there was not enough cutlery provided for three guests. Caroline was extremely helpful even though she was very busy attending phone calls. Seeing as though there were many trinkets or decorative items in the unit to make a nice atmosphere, I will suggest another that would have been nice on the wall. A clock!! And how about some salt and pepper? Maybe even a third chair on the balcony? Your receptionist, particularly Mickehla, and Caroline were a delight. Car parking was easy. Jacuzzi was lovely. Location great. Having said all that, yes we would also come back for another holiday perhaps another room. Just to avoid that horrid bed!

Dear Rachel, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location of our Hotel. Please accept my most sincere apologies you experied a few issues during your stay with us. I have passed your feedback to our Maintenance & Housekeeping Team to ensure the bed gets stoppers on the legs, wind under the front door is addressed and add in extra needed cutlery from the room and to review the rollaway beds. Thank you for your kinds words about the Reception Team, we really appreciate it Next time you visit Caloundra please contact myself directly on Mi… so i can look after your room allocation. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

well located

Customer review rating 3.5/5

D B. Couples - 15/07/2021 Confirmed reviews ALL

The Reception Staff and the Maintenance man were exceptional.......helpful and friendly. But the room has a few problems.......badly leaking tap in the bathroom and a dangerous shower cubicle for people to navigate their way in and out of. We were in room 49 of the Boardwalk Tower. Also would be handy to have a power point near the 2 seater lounge, for using a device whilst relaxing inside..? We have stayed in the Resort Tower before and found it much better. Great location and parking available was a big plus.

Dear Dawn, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location and found the Reception & Maintenance staff to be friendly and helpful- I will be sure to pass on this wonderful feedback to the Team. I will be sure to pass on your feedback about the bathroom to the Owner of the room with possible refurbish options. Next time you visit Caloundra please contact myself directly on Mi… so i can look after your room allocation- please note all of our One Bedroom Apartments are allocated in our Boardwalk building so if you are wanting to stay in the Tower Building you will need to look at booking a two or three bedroom apartment. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager
Customer review rating 4.0/5

Anonymous Families - 11/07/2021 Confirmed reviews ALL

The location was brilliant and the unit was very clean and well appointed. One thing I had an issue with.... I felt that the ensuite shower/bath was quite dangerous as it is a corner spa and really quite high to step over. We stayed for 3 nights and twice I almost fell face first onto the floor tile! I think this needs to be rectified before somebody actually hurts themselves.

Dear Craig, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location our resort has to offer. Thankyou for letting us know about the shower/bath, I will be sure to pass your feedback on to the respective owner. Please note that we do have units with walk in showers so next time please don’t hesitate to let us know and we can do our best to find an appropriate room. We are glad that overall you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Great Room

Customer review rating 4.5/5

Phil Couples - 11/07/2021 Confirmed reviews ALL

We loved the room and particularly the private spa on the roof

Dear Philip, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location our resort has to offer. I am happy to read that you enjoyed the private rooftop spa, its great for a relaxing getaway! We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

great well fitted accomodation , lovely view

Customer review rating 5.0/5

Stephen O. Couples - 09/07/2021 Confirmed reviews ALL

Enjoyed the pool & terrific view. Lovely room with all we needed

Dear Stephen, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location and the amazing views that our resort has to offer. I am happy to read that our facilities and room were all up to standard. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Well located but amenities lacking

Customer review rating 2.0/5

Shae Couples - 07/07/2021 Confirmed reviews ALL

The location was nice but the bed was small and uncomfortable, we could feel the springs in the mattress. The private rooftop spa also gave me hot tub rash, obviously it has not been properly maintained and cleaned. The water was dirty and my legs were covered in a rash the following day. I appreciated the birthday choc for my partner but this was the highlight of our stay unfortunately. Also disappointing that the sauna was closed due to covid when they are open in other Accor hotels. My first disappointing Accor stay.

Dear Shae, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At BreakFree, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured I will be passing on this feedback to our maintenance team who are responsible for cleaning the rooftop spas. These are cleaned after each departure so I will be investigating the team to ensure this was compelted as per our standards and take necessary action. I"m sorry for the sauna being closed, however, due to the style of our building and extra cleaning requirements, the decision was made to keep this closed to maintain a safe environment. We appreciate your sharing your concerns, and I do hope we have the opporunity to welcome you back in the future. Sincerely, Gillian Edwards General Manager

Perfect location, amazing views, modern apartment

Customer review rating 4.5/5

Stacey B. Families - 06/07/2021 Confirmed reviews ALL

We loved the room, so open and the new kitchen was perfect. My kids and partner lived in the spa which was perfect temperature. There were a few housekeeping issues I came across in the room that were missed by the cleaners, but apart from that we cant wait to come back.

Dear Stacey, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed the wonderful location, views and modern apartment. Please accept my most sincere apologies you experienced a few Housekeeping issues during your stay with us. I will be sure to pass this feedback onto the Team to ensure this doesn't happen again. Next time you book with us please contact myself directly on mi… so i can look after your room allocation and ensure the Housekeeping Cleanliness is up to our usual high standard. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

lovely 10 night stay

Customer review rating 4.5/5

Jenny Couples - 28/06/2021 Confirmed reviews ALL

We had booked a 1 bedroom water view apartment for 10 days and when we booked in we discovered we had one with a shower over a huge spa bath and as we are in our late seventies we didn't think it would be safe for us so we asked at reception to change apartments and Carolyn at front desk was great and even though we had to stay the first night in the original unit she shifted us to a lovely apartment with walk in shower the next day. We really enjoyed the 9 remaining days. All staff on the front desk were lovely and very helpful.

Dear Jenny, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed your 10 night stay with us and found the Team to be friendly & helpful. I will be sure to pass on your feedback to Carolyn and i am pleased she was able to find a more suitable room for your during your stay with us. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Ideal Location

Customer review rating 4.5/5

Cheryl Couples - 24/06/2021 Confirmed reviews ALL

We had a thoroughly enjoyable stay at Breakfree Caloundra. Our one bedroom unit (#48) was spotlessly clean and well presented. (Perhaps a soap tray in shower and more towel rails away from toilet would be helpful). Staff were friendly and helpful. The location was perfect and the heated pool was an absolute highlight. Thank you to the whole team for creating such a delightful destination.

Dear Cheryl, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location and the amazing views that our resort has to offer. I am pleased to hear the staff were friendly and helpful. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Nice room great location

Customer review rating 5.0/5

Rian Families - 24/06/2021 Confirmed reviews ALL

Had a great stay. I was a little worried after reading some of the reviews as some of the rooms sounded like they were not quite up to standard. But upon arrival our room was great. Nicely appointed and with a great view. Centrally located and you can walk to just about everything. Will be staying here again at some point.

Dear Rian, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location and the amazing views that our resort has to offer. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Terrific location

Customer review rating 4.5/5

Ann B. Friends - 24/06/2021 Confirmed reviews ALL

Had two nights with a group of girlfriends. Perfect location, wonderful views all round from our three bedroom apartment. Coffee shops and restaurant all handy, plus shops. Had a great time.

Dear Ann, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location and the amazing views that our resort has to offer. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Well located

Customer review rating 4.0/5

Andy Couples - 24/06/2021 Confirmed reviews ALL

Great location, clean, comfy bed, basic cooking facilities, Seaview from boardwalk apartment, unexpected hot spa on balcony, high steps to get into bath/shower. Would recommend. Staff friendly.

Dear Andy, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location and the amazing views that our resort has to offer. I am pleased to hear the staff were friendly and helpful. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Spacious apartment. Central location

Customer review rating 4.0/5

Dona Couples - 07/06/2021 Confirmed reviews ALL

Nice apartment with all amenities

Dear Dona, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location that our resort has to offer. I am happy to read that the resort had everything you needed. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Great location & nice clean unit

Customer review rating 5.0/5

Marie Couples - 06/06/2021 Confirmed reviews ALL

Location was fantastic & our unit was nice, comfortable & clean. Pool & surrounding area was lovely too. Staff were very friendly & efficient

Dear Marie, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location that our resort has to offer. I am delighted to read that the staff were helpful and friendly and that the room was clean and tidy. We are glad that you enjoyed your overall stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Lovely place to stay

Customer review rating 4.5/5

Mark &. J. M. Friends - 05/06/2021 Confirmed reviews ALL

We always enjoy our time in Breakfree Caloundra. It is placed in a great position in the main street, which really suits us as we walk everywhere when in Caloundra. The best spot is along the Boardwalk, just behind the Breakfree building, and starting with a coffee shop. The weather was beautful that week.

Dear Mark and Joan, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location that our resort has to offerI am delighted to read that the staff are always helpful and friendly and that the room was clean and tidy. We are glad that you enjoyed your overall stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Enjoyable Accommodation

Customer review rating 4.0/5

Kym Friends - 04/06/2021 Confirmed reviews ALL

Always enjoy our stay with Breakfree Caloundra. Centrally located to the beach, cafes & shops. Unfortunately our free Wifi access is always been unattainable which is disappointing and is definitely something that at needs to be addressed.

Dear Kym, Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to read that you enjoyed the beautiful location that our resort has to offer. I do apologise about the wifi, we have had issue recently and we did have to get a technician out, please don’t hesitate to report this if it doesn’t work next time so we can escalate, apologies again. We are glad that you enjoyed your overall stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva Guest Service Agent

Great location

Customer review rating 3.5/5

Ron Couples - 04/06/2021 Confirmed reviews ALL

Everything looked great except when we went to bed the air conditioning was very noisy couldn’t sleep both nights

Dear Ron, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you enjoyed your stay with us and i do hope you let our Friendly Reception Team know about the AC whist in house to allow us the opportunity to rectify the issue. Next time you stay in Caloundra please contact myself directly on Mi… so I can look after your room allocation. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

Relaxing short stay

Customer review rating 5.0/5

Anonymous Couples - 04/06/2021 Confirmed reviews ALL

Both reception ladies were very lovely. Room was clean and cosy. Loved the spa on the roof. Grounds were clean and tidy. Was fantastic to have our own car park.

Dear Gail Thank you for taking the time to review your recent stay at BreakFree Grand Pacific. I am delighted to hear that you had a relaxing stay and that the staff were friendly and helpful. We are glad that you enjoyed your stay here with us! We look forward to welcoming you back in the near future. Kind Regards, Cassidy Piva

I found it a pleasure to stay

Customer review rating 3.5/5

Leigh I. Couples - 03/06/2021 Confirmed reviews ALL

staff were friendly and approachable

Dear Leigh, Thank you for taking the time to review your recent stay with us at Breakfree Grand Pacific. I am delighted to read you had an enjoyable and memorable stay with us and found the staff to be friendly & approachable. We look forward to welcoming you back in the near future. Kindest Regards, Mikaela Heerings Front Office & Housekeeping Manager

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