BreakFree Grand Pacific Caloundra 4 stars

Customer review rating (ALL Rating) 4.2/5 656 reviews

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Description

Hotel extras

  • Make a splash in the lagoon pool and spas, overlooking the waterway of Pumicestone Passage

  • Visit the tour desk to find out about all the great activities to do and sights to see nearby

  • We have a BBQ area to cook up a storm after a day out exploring, or a day spent by pool

  • Perfectly positioned with water views, nearby dining, all just 50 metres from Bulcock beach

  • If you want to maintain your fitness routine while you're away there's a gym onsite

Our accommodation(s)

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 CALOUNDRA
Australia

GPS:-26.804815, 153.129495

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take in the sunshine and views of Pumicestone Passage from a poolside deck chair or take a dip in the heated pool or spa. There's also a sauna onsite for guests to enjoy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  656 reviews

Customer review rating 5.0/5

Carol W. Families - Confirmed reviews ALL

Amazing 10/10

Dear Guest, Thank you so much for your wonderful review! We’re absolutely delighted to hear that your stay with us was one of the best you’ve experienced. It’s fantastic to know you enjoyed our facilities, the cleanliness of your apartment, and the service from our reception team. A special thank you for mentioning Courtney, she will be so pleased to hear your kind words. We’re very lucky to have her as part of our team. We truly appreciate your feedback and look forward to welcoming you back again soon. Kindest regards, Mariel Fischer General Manager

Customer review rating 4.5/5

Robert E. Couples - Confirmed reviews ALL

All good

Dear Guest, Thank you for your great feedback! It’s fantastic to hear you had an enjoyable stay with us. We’ll be sure to share your kind words with the team. We look forward to welcoming you back in the future. Kind regards, Siyath W Front Office Manager

Customer review rating 4.0/5

Remi O. Families - Confirmed reviews ALL

Nice, clean , a bit tired waterfront unit (53) with great roof-top jacuzzi and barbecue. Sails protect from sun only, so bb area not useful when it rains. Activating jacuzzi screen a bit tricky, instruction on the wall would help. My booking was for 5 people, folding bed (for 5th person) wasn't there, had to request. Getting to know all the exits/entrances was fun.

Dear Guest, Thank you for taking the time to share such a detailed review of your stay. We’re so pleased you enjoyed our attractive location, close to both the beach and town centre, as well as the rooftop jacuzzi and BBQ area, they are certainly guest favourites. We appreciate your constructive feedback regarding the apartment presentation and outdoor area. As our units are individually owned, we will be sharing your comments with the owner of Unit 53 as part of our ongoing improvement program. Your suggestion regarding clearer instructions for the jacuzzi is also a great one, and we will look into implementing this to improve the guest experience. I do apologise for the inconvenience with the folding bed not being prepared prior to your arrival. This certainly should have been set up in advance, and I will be following this up with our housekeeping team to ensure better attention to booking details moving forward. Thank you as well for your patience with the booking process. We understand how frustrating that experience must have been, particularly when navigating communication challenges. Your feedback has been noted, and we will continue to work with our teams to improve this process wherever possible. We truly appreciate your understanding and hope to welcome you back again for a smoother and even more enjoyable stay. Kindest regards, Mariel Fischer General Manager

Customer review rating 4.5/5

Veronica C. Couples - Confirmed reviews ALL

As a local of fifty years of area it was awesome. View. Location. Price. Room.

Dear Guest, Thank you for your review and for your kind comments about our view, location, value, and rooms, it means a lot, especially coming from a local of 50 years. I am, however, very sorry to hear about your experience at checkout. Being locked out and having to access the basement in the pouring rain is certainly not acceptable, and I completely understand your frustration. This is not the level of service we aim to provide, and I will be following this up with our team to ensure this does not happen again. We truly appreciate you bringing this to our attention and hope we have the opportunity to restore your confidence in us on a future stay. Kindest regards, Mariel Fischer General Manager

Customer review rating 3.5/5

Monique L. Families - Confirmed reviews ALL

The apartment 72 we stayed in needs some maintenance done to it. - main bathroom shower cold tap wasn't working - bathroom in main room - having a spa with a shower in it is not safe and very hard to get in and out of. - all the taps in both bathrooms need upgrades - leaking - when it rained water started to come through the bottom of the main door making the floor wet, which I had to put a towel down so no one would slip over.

Dear Guest, Thank you for your feedback regarding your stay in Apartment 72. I’m sorry to hear about the maintenance issues you experienced. I have passed your concerns on to our maintenance team for urgent attention, including the shower tap, leaking fixtures, and water coming through the front door. I also appreciate your comments about the spa/shower setup and will share this with the apartment owner for review. Thank you again for bringing this to our attention, and I apologise for the inconvenience caused. Thank you Siyath W Front Office Manager

Other web-users rate our hotel

  • 357 reviews 9.3/10 Location
  • 518 reviews 5.9/10 Room
  • 262 reviews 8.1/10 Service
  • 20 reviews 0.9/10 WiFi
  • 192 reviews 5.3/10 Comfort
  • 177 reviews 7.3/10 Pool
  • 149 reviews 4.3/10 Cleanliness
  • 108 reviews 2.7/10 Vibe

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