BreakFree Grand Pacific Caloundra 4 stars

Customer review rating (ALL Rating) 4.1/5 651 reviews

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100 Bulcock Street, 4551 CALOUNDRA, Australia

Description

Hotel extras

  • Make a splash in the lagoon pool and spas, overlooking the waterway of Pumicestone Passage

  • Visit the tour desk to find out about all the great activities to do and sights to see nearby

  • We have a BBQ area to cook up a storm after a day out exploring, or a day spent by pool

  • Perfectly positioned with water views, nearby dining, all just 50 metres from Bulcock beach

  • If you want to maintain your fitness routine while you're away there's a gym onsite

Our accommodation(s)

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551 CALOUNDRA
Australia

GPS:-26.804815, 153.129495

Telephone
Fax +61 7 5436 4455

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

Pool

Take in the sunshine and views of Pumicestone Passage from a poolside deck chair or take a dip in the heated pool or spa. There's also a sauna onsite for guests to enjoy

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  651 reviews

Customer review rating 5.0/5

Sharyn E. Y. Families - Confirmed reviews ALL

Short getaway with the family in a wonderful location

Dear Guest, Thank you for your lovely review. We are delighted to hear you, and your family enjoyed your short getaway and our wonderful location. It’s great to know you found the accommodation comfortable and enjoyed the beautiful surrounding area. We especially appreciate your kind words about our reception team. Our staff take great pride in creating a welcoming experience for our guests, so it is wonderful to know they were a special contributor to your satisfaction during your stay. We truly appreciate your feedback and hope to welcome you and your family back again soon. Kind regards, Siyath W Front Office Manager

Customer review rating 3.0/5

Anthony S. Families - Confirmed reviews ALL

​We recently stayed in Room 23 (Rooftop Terrace) over the long weekend, while extended family stayed in a separate two-bedroom apartment in the tower. On the positive side for our room, the apartment was very clean, comfortable, and we appreciated the lovely handwritten welcome card on arrival. Our older-style apartment has been nicely updated with newer furniture, the kitchen was generous and well-equipped, and we loved having a separate toilet from the second bathroom. The location is also fantastic, offering a very short walk from Bulcock Street to the Esplanade via the pram route, and our rooftop terrace provided lovely views with a clean, well-maintained spa. However, our family staying in the tower had a different experience, commenting that their room felt very old and desperately needed a renovation. ​For our unit, navigating the hotel with an 11-month-old and a pram was quite difficult, and I wouldn't recommend it for families with infants. During our stay, a ground-floor door was damaged and blocked off, which was our only stairs-free route, meaning we ended up having to bypass the witches' hat and use it anyway. Another major letdown was the unit next door to us, which we understood to be tenants. They heavily smoked (and not just cigarettes), making the hallways incredibly stinky to the point where we had to open the hallway windows ourselves to try and air the space out. ​Inside our apartment, there were several quirks and maintenance issues that need addressing. The TV in the second bedroom was completely unusable as it had no connection to either the TV aerial or Foxtel. In the bathrooms, the ensuite felt a bit cramped due to a small basin and mirror, and the replacement shower heads in both bathrooms cannot be angle-adjusted. Because they point straight out, the shower sprays water everywhere in the main bathroom, which has clearly caused the vanity doors to swell over time. More seriously, the power point to the left of the stove was loose and dangerously coming away from the wall, so we just pushed it back and avoided using it altogether. Finally, while our rooftop spa was great, the shade sail and spa cover are badly worn, and the rooftop area itself feels a bit lacklustre and could really use some plants or amenities to liven it up. ​Overall, it's a clean property in a good spot, but management really needs to look into room upgrades for the tower, fix the loose kitchen power point and plumbing choices, and address the smoking issue in the hallways.

Dear Guest, Thank you for your detailed feedback—we really appreciate you taking the time to share your experience. We’re so glad you enjoyed the cleanliness, comfort, and updates in your apartment, along with the rooftop terrace and our location. It’s also lovely to hear the welcome card made a difference. I’m sorry to hear about the challenges you faced, especially getting around with a pram while the ground-floor access was unavailable—that would have been frustrating. We also apologise for the smoking from the neighbouring unit. This has been raised with Body Corporate to address. Thank you for pointing out the maintenance issues as well. The loose power point is a serious concern and has been escalated urgently, and we’re following up on the other items you mentioned with both maintenance and the unit owner. We also appreciate your comments regarding the tower apartment and are continuing to work with owners on upgrades. Thanks again for your feedback—we hope to welcome you back for a smoother stay next time. Kind regards, Siyath W Front Office Manager

Customer review rating 3.5/5

Helen P. Friends - Confirmed reviews ALL

Booked this room for the balcony spa but unfortunately it was up a spiral staircase that we could not go up so couldn’t use the bbq or spa. I have a booking Xmas week for 4 days which I will now cancel as we can’t use the facilities.

Dear Guest, Thank you for your feedback, and I’m sorry to hear the apartment layout wasn’t suitable for your stay. I can understand how disappointing it would have been not being able to access the balcony spa and BBQ, especially when you were looking forward to using them. In some of our apartments, these areas are accessed via a spiral staircase, which can be a bit tricky and doesn’t suit everyone. I’m sorry this wasn’t clearer beforehand and that it impacted your experience. Thank you Siyath W Front Office Manager

Customer review rating 3.5/5

Leanne M. Solo - Confirmed reviews ALL

It was comfortable, very well located. The room was showing its age.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologise that your unit did not meet expectations during your stay. We work closely with individual unit owners to ensure accommodations are well maintained and up to date, and your feedback has been shared with the owner for review. We truly appreciate your comments and hope to have the opportunity to welcome you back in the future, where we would be delighted to offer you a stay in a renovated unit. Kind regards, Riley C Guest Service Agent

Customer review rating 3.5/5

Robyn A. Families - Confirmed reviews ALL

We stayed in the disable room had only one problem and that was the hoist doesn't go over carpet very good

Dear Guest, Thank you for taking the time to share your feedback with us. We’re sorry to hear that the hoist was not operating to standard during your stay. Please be assured that our maintenance team has been informed and is addressing the issue. We sincerely hope this did not significantly impact your overall experience. It would be our pleasure to welcome you back in the future for a much-improved stay Kind regards Riley C Guest Service Agent

Other web-users rate our hotel

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