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BreakFree Grand Pacific Caloundra 4 stars

Customer review rating 4.3/5 805 reviews
BreakFree Grand Pacific Caloundra
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Hotel extras

  • Located in centre of Town

  • Located 200m from Patrolled Beach

  • Heated Outdoor Pool and Spa

  • Large Conference Spaces

  • Gym Sauna and Games room

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • MAROOCHYDORE AIRPORTPaying
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Business services
  • 3 meeting room(s)
  • Copy/print service available
Information message

In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details.

Hotel location

BreakFree Grand Pacific Caloundra

100 Bulcock Street
4551
caloundra
australia

Tel: +611300092878

Fax: (+61)7/54364455

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    MAROOCHYDORE AIRPORT At 25km / 15 miles - Shuttle paying

GPS :-26.804815, 153.129495

Our accommodations

If your idea of a great holiday is lazing around a lagoon pool or kicking back on your balcony while you take in the view, then BreakFree Grand Pacific is the Sunshine Coast accommodation for you. Offering modern 1, 2 and 3 Bedroom Apartments with spacious, self-contained living areas that open on to a large private balcony, you'll have plenty of room to stretch out and relax. All apartments have air-conditioning, FOXTEL TV, and a kitchenette or full kitchen.

3 Bedroom Rooftop Waterfront

  • Max. number of persons: 7
  • Area: From 140 m² / 1507 sq ft
  • Views: Sea side *

* Subject to availability

Penthouse

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 130 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
BreakFree Grand Pacific Caloundra

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

805 reviews

well located under difficult circumstances staff lovely

Customer review rating 4.3/5

Anonymous Solo - 01/04/2020 Confirmed reviews ALL

was my 50th birthday with corona my birthday celebrations were canceled and breakfree came to m grand pacific came to rescue...to keep my spirits high until birthday celebrations can once again be celebrated. the balcony spa was amazing as was sunset dinners

Thank you! We appreciate the amazing 5 Star Review you have posted! We are glad that you enjoyed your stay and had a fantastic 50th birthday even though the circumstances were what they were. All the best and we look forward to welcoming you back in the future. Kind regards, Fauve Kapitz Front Office Manager

Fabulous

Customer review rating 4.3/5

Sandra Friends - 29/03/2020 Confirmed reviews ALL

Loved our room and service was amazing

Dear Jill M., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader
Customer review rating 4.3/5

Cara Families - 28/03/2020 Confirmed reviews ALL

Fantastic location, we enjoyed a very relaxing weekend at grand pacific. The apartment was spacious and comfortable. The rooftop terrace is great. Beds are nice and comfortable. The only slight negative feedback we can give, is perhaps a little more attention to cleanliness is needed. When we arrived, we had to wipe down bedside tables, sticky remote controls for the T.V, outdoor tables, there was rubbish (some kind of plastic in the rooftop spa. And a thick oily grime around the edge. etc. This kind of takes away from luxury holiday feeling when you have to go around cleaning before you feel comfortable to use things in the apartment. Overall we did have a great stay. Thank you

Dear Cara M., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback andwill share your comments with our team. I will also pass on the feedback regarding the cleaning of the unit to our Houskeeping team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

Great stay

Customer review rating 4.3/5

Josh Couples - 28/03/2020 Confirmed reviews ALL

We stayed for two nights and had a very enjoyable time!

Dear Joshua C., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader
Customer review rating 4.3/5

Philip S. Couples - 28/03/2020 Confirmed reviews ALL

Very good thanks. Office staff very beautiful people and obliging.

Dear Philip S., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback and will be sure to share your comments with our team - especially out Front Office staff! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zoe Sanson Front Office Team Leader

Excellent customer service from all especially Zoe. Our boat trip got cancelled and Zoe helped to look after in the stressing time. Great room and view. My favourite place. A home away from home.

Customer review rating 4.3/5

Nicki B. Couples - 26/03/2020 Confirmed reviews ALL

Excellent. Service from staff amazing.

Dear Nicki, Thank you for your 5 Star Review! We are glad that you enjoyed your stay and received amazing customer service, especially from Zoe - I will pass this feedback on. We appreciate your business and look forward to your return. All the best! Kind regards, Fauve Kapitz Front Office Manager

Great Room and facilities

Customer review rating 4.3/5

E H. Couples - 25/03/2020 Confirmed reviews ALL

Very Good

Dear HERBERT IAN H., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

Nice location, Friendly staff

Customer review rating 4.3/5

Cameron Couples - 23/03/2020 Confirmed reviews ALL

Very enjoyable stay

Dear Cameron W., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

Had a wonderful week . Great location

Customer review rating 4.3/5

Anonymous Friends - 23/03/2020 Confirmed reviews ALL

On arrival the receptionist was very helpful and friendly. Our room was very clean and a great view.

Dear Colin F., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

Seventieth birthday

Customer review rating 4.3/5

Les B. Couples - 22/03/2020 Confirmed reviews ALL

Wonderful

Dear Leslie B., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

Convenient Location

Customer review rating 4.3/5

Paul T. Families - 21/03/2020 Confirmed reviews ALL

We stayed 4 nights at breakfree with a young family the location and apartment amenities (kitchen, laundry) make it very convenient.

Dear Baljinder T., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

Good Location

Customer review rating 4.3/5

Ya B. Families - 19/03/2020 Confirmed reviews ALL

Whilst enjoying our stay we felt there was a lack of information on the property either in our apartment or at reception, reception didn't know why we had a 'flashing' light on our telephone, which was disconcerting in light of the current climate in Australia I felt that whilst the room was clean there were area eg edges of carpets not vacuumed, skirting boards hadn't been dusted, there were no plugs in the bathroom & we asked twice for maintenance to check the main TV as this wasn't working!

Dear Mr B., We appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback but also to received constructive feedback so we can always look at the areas we need to improve for our guests. I will share your comments with our team. Both housekeeping and maintenance, will look into the areas that you have listed to ensure they are improved to our normal high standards. My sincere apologies it was less than a 5/5 star stay for you. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Fauve Kapitz Front Office Manager

Served the purpose

Customer review rating 4.3/5

Greg C. Couples - 19/03/2020 Confirmed reviews ALL

Hi, we were ok with the property here. I don't like to complain, but if you are looking for feedback, here's a few reasons why I did not give it a higher rating: (1) The door had an issue where we came back from being out all day to find that it was not locked and anyone could have just walked in; (2) There was no storage space in the bedroom, no dresser whatsoever to put clothes in; (3) We were a little surprised that the living space was kind of sparsely furnished, but it was ok; (4) The carpeting seems pretty old, my wife was not sure how clean it was. Having said that, the apartment served it's purpose for giving us a place to stay for a couple of nights while in the area and had a lovely view of the pool and bay area.

Dear Greg, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was shocked to read about the door not being locked after you had been out and hope our team rectified this when notified as the door closer should ensure doors completly shut. I will raise this feedback with our Maintenance team to check the closer and door latch. All bedrooms come equipped with full wardrobe for hanging items and also shelves to store folded clothes. I apologise if this was not sufficient space for your holiday, however, we cannot add any extra furniture in these rooms. I will inspect the carpeting in this room, but believe it has been replaced in the last 5 years. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gillian Edwards General Manager

Well located

Customer review rating 4.3/5

Sarah Couples - 17/03/2020 Confirmed reviews ALL

Nice and clean. Fee issues with the unit like wifi no good but amazing view.

Dear Sarah, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I'm pleased the apartment was nice and clean, but sincerely apologise for the few issues with internet that you experienced. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gillian Edwards General Manager

Manager at reception was helpful

Customer review rating 4.3/5

Anonymous Business - 17/03/2020 Confirmed reviews ALL

When I got to my room the door was already jarred open. The sliding door was open to the balcony and there were tools left on the balcony and back table. The light in the bedroom did not work. So I was a bit disappointed because we use that as a stay over while working away

Dear Laurence, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please be assured we have spoken to our maintenance team member who left these items in the room and reiterated the importance of finishing maintenance jobs prior to arrivals and security for closed doors. I do hope our team was able to asist promptly with the removal of tools and repair to light when notified. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gillian Edwards General Manager
Customer review rating 4.3/5

Andrew P. Business - 17/03/2020 Confirmed reviews ALL

All was Ok until Saturday afternoon we had no hot water. We only really used the hotel to come back and sleep and have showers and wash our clothes as we were at the Oztag Carnival. We didn't get back until late every night so we couldn't tell anyone.

Dear Andrew, Thank you for taking the time to tell us about your experience at the BreakFree Grand Pacific Caloundra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was shocked to hear you had no hot water during your stay and want to assure you that we have 24 hour management and therefore can be called after hours for urgent items needing rectificaiton. If we had known by email or phone call, we would have been able to rectify the situation for your stay to be more enjoyable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gillian Edwards General Manager

Location great & lvl 9 unit lovely, pool facilities awesome.

Customer review rating 4.3/5

Sandi Families - 17/03/2020 Confirmed reviews ALL

Loved it. Our second annual stay in March. Note - Hotel WIFI DOES NOT WORK, both our stays wifi same. We were prepared 2nd stay and increased our mobile data before we arrived for our autistic daughter. (It is misleading).

Dear Sandra K., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'll also be sure to pass on the feedback regarding the Wi-Fi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Zoe Sanson Front Office Team Leader

excellent

Customer review rating 4.3/5

Feona H. Families - 17/03/2020 Confirmed reviews ALL

I loved the Grand pacific, the pool facilities was amazing, the room was a little tired but ok for the time i had there.

Dear Feona H., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fauve Kapitz Front Office Manager

Great location

Customer review rating 4.3/5

Bev H. Couples - 16/03/2020 Confirmed reviews ALL

Totally enjoyed our stay

Dear Beverley H., We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fauve Kapitz Front Office Manager

three night delightful interlude in busy schedule

Customer review rating 4.3/5

Lou Couples - 15/03/2020 Confirmed reviews ALL

easy temporary park to register best welcome ever from Talissa from smile to genuine care that we enjoy "all on offer" good instructions for stay; for unit; for parking; meals close by etc accommodation recently refurbished, ocean view, well designed; ample kitchen appliances. Shops on doorstep , markets on doorstep on Sunday, rain or shine thoroughly enjoyable time:) thank you

Dear Lou, We very much appreciate your comments regarding your stay at the BreakFree Grand Pacific Caloundra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fauve Kapitz Front Office Manager
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