Novotel Paris La Defense Nanterre 4 stars

Customer review rating (ALL Rating) 4.3/5 779 reviews

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14 rue des 3 Fontanot, 92000 NANTERRE, France

Description

Hotel extras

  • Close to La Defense business district

  • 10-minute walk from Paris La Defense Arena

  • 4,306 sq.ft. of seminar space

  • A new hotel with 84 family rooms and 14 studios

  • Fitness center

Our accommodation(s)

Hotel location

Novotel Paris La Defense Nanterre

14 rue des 3 Fontanot
92000 NANTERRE
France

GPS:48.8963544, 2.219383

Telephone
Fax +33 1 85 78 15 13

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RESTAURANT

Delight in casual elegance. Our bar-restaurant invites you to enjoy simple and seasonal cuisine. Authentic flavors and fresh ingredients in a warm setting. Book your table for a fine dining experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  779 reviews

Customer review rating 1.5/5

Aimen K. Couples - Confirmed reviews ALL

Small room, Not comfortable No slippers provided The bed is not comfortable (2 single beds put together) ...

Dear Aimen K., Thank you for sharing your feedback regarding your recent stay. I regret to learn that your experience fell short of your expectations, particularly in relation to room comfort and heating issues. Your comments are valuable, and we appreciate your input. Best regards, The reception Novotel Paris La Défense Nanterre

Customer review rating 2.0/5

Joeri B. Families - Confirmed reviews ALL

Room was not ready for 2 adults and children, no pillows were ready for the children. Towels were missing. Also during the night it was too hot, when raised at the front desk, they couldn't do anything about the cooling. Open the "window", issue then is the sound from the outside.

Dear, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered regarding the room preparation and the temperature control. It is unfortunate that the accommodations did not meet your expectations, particularly for your family. We appreciate your feedback concerning the noise issue and will take it into consideration. Your comfort is important to us, and we hope to provide a better experience in the future. La Réception Novotel Paris La Défense Nanterre

Customer review rating 4.5/5

Azijada H. Friends - Confirmed reviews ALL

Although the rooms were small, they were very comfortable. The breakfast was quite good

Dear, Thank you for your feedback. We are glad to hear that you found the rooms very comfortable and enjoyed the breakfast. Please note that room sizes vary depending on the room category booked. We offer different room types to suit various needs and preferences, and we hope to have the pleasure of welcoming you again in a room that better matches your expectations. Hoping to welcome you again for a future stay. La Réception Novotel Paris La Défense Nanterre

Customer review rating 4.5/5

Monique A. N. A. Solo - Confirmed reviews ALL

Front desk staff are amazing. Angèle got me a refund of 200 Euros that I overpaid. I got an exclusive king size room, very comfy and spacious ( unusual around Paris). Hotel well located, 2min walk from RER and bus stations, 15 min walk from la defense.

Dear, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed the spaciousness of your room and found our location convenient. We are happy to see that our front desk team were able to assist you effectively. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another comfortable experience. Best regards, La Réception Novotel Paris La Défense Nanterre

Customer review rating 0.5/5

Yuen L. W. Families - Confirmed reviews ALL

There are no staff in hotel restaurant and bar to serve clients. The aircon is not allowed to adjust the temperature. Flooding in the shower room. The location is good, but the hotel management is bad.

Dear Yuen L. W., Thank you for sharing your experience regarding your recent stay at Novotel Paris La Défense Nanterre. I sincerely apologize for the inconveniences you encountered during your visit. Your feedback is important to us, and I appreciate you bringing these matters to our attention. It is concerning to learn that you found the service in our restaurant and bar lacking. We strive to maintain a high standard of service and will review our staffing procedures to ensure that our guests receive the attention they deserve. Regarding the air conditioning, please allow me to clarify that our hotel operates with a centralized climate control system. As your stay took place in February, when outdoor temperatures were still relatively low, the system was operating in heating mode to ensure overall guest comfort throughout the property. We regret if this did not fully meet your personal expectations during your stay. Regarding the issue with flooding in the shower room, please be assured that this matter has been shared with our maintenance team for further inspection and corrective action. We truly appreciate your positive remarks about our location and hope to have the opportunity to welcome you again and provide you with a more satisfying experience. Best regards, Novotel Paris La Défense Nanterre

Other web-users rate our hotel

  • 371 reviews 9/10 Location
  • 574 reviews 7.2/10 Room
  • 536 reviews 8.2/10 Service
  • 6 reviews 4.5/10 WiFi
  • 296 reviews 8.4/10 Breakfast
  • 257 reviews 7.9/10 Cleanliness
  • 164 reviews 9.6/10 Vibe
  • 28 reviews 3.9/10 Bar

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