Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,642 reviews

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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE, France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUINTE AND SENS

Inspired cuisine in the heart of La Defense. Whatever you are in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,642 reviews

Customer review rating 2.0/5

Ulrich C. M. Families - Confirmed reviews ALL

My reservation request was not taken into account (family rooms next to each other) despite guarantees provided. In addition, I had to insist to have our rooms on the same floor. Moreover, these rooms had no AC in our rooms. Finally, despite an important deposit in cash, my Dad was "forced to pay" at the hotel restaurant for his dinner.

Dear Mr. M., Thank you for taking the time to share this review of your experience. We sincerely apologize that your experience fell short in some areas. Our Diamond members deserve seamless service, and we regret the challenges with your room arrangements and technical aspects of your stay. While all our rooms feature individually controlled air conditioning with extra fans available, we understand this wasn’t your experience. Our team remains available around the clock to address any room comfort needs immediately. Regarding financial procedures, our damage deposit policy requires pre-authorization but doesn’t restrict restaurant purchases. We’re reviewing this misunderstanding with our staff to prevent recurrence. We hope you will consider staying with us again in the future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Josiane O. Solo - Confirmed reviews ALL

Good

Dear Ms. O., Thank you for sharing your experience with us. We are delighted to know you enjoyed another pleasant stay with us as a valued ALL Silver member. Your continued trust in our greatest reward. We hope you appreciated our prime location in La Défense, offering direct access to Parisian landmarks and Les Quatre Temps shopping center just steps away. Our team remains at your disposal to enhance future stays through personalized service. We look forward to welcoming you back. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.0/5

Nick K. Couples - Confirmed reviews ALL

The reason for the wait was because we booked a suite. The suite that we waited so long for had a bleach stain on the carpet. The cleanliness in the bar was sub-standard. A smelly wet rag was used to clean our table. We received snacks that appeared to be half eaten by a previous guest. The staff was friendly and the breakfast was good.

Dear Mr. K., Thank you for taking the time to share your review. We are pleased to know you found our team welcoming during your stay. That said, we sincerely apologize that your experience fell short in some areas. The delay in accessing your accommodation and the presentation of your room are not reflective of our usual standards, and we are reviewing these processes with our housekeeping team. Regarding the dining experience, we have shared your observations with our bar staff to reinforce hygiene protocols. Nonetheless, we are glad you enjoyed the variety and quality of our breakfast offerings, which we carefully curate for international guests. We hope you will consider staying with us again in the future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Burt J. Business - Confirmed reviews ALL

Amazing

Dear Mr. J., Thank you for taking the time to review your recent stay. We are thrilled to hear your stay at Pullman Paris La Défense met all your expectations. Your appreciation for the comfort and seamless experience means a lot to us. As a Classic loyalty member, we’re especially glad our business-friendly amenities, like high-speed Wi-Fi and ergonomic workspaces, supported your needs. Our team strives to create environments where productivity and relaxation coexist effortlessly. We look forward to welcoming you again. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Jean M. L. Business - Confirmed reviews ALL

correct

Cher Monsieur l., Merci pour votre avis. Nous sommes ravis que votre séjour au Pullman Paris La Défense ait répondu à vos attentes en matière de confort. Notre équipe s’attache à offrir un cadre idéal pour les voyageurs d’affaires, avec des chambres spacieuses et des équipements adaptés. Votre satisfaction témoigne de l’attention que nous portons à chaque détail. Situé au cœur du quartier d’affaires de La Défense, notre hôtel permet un accès rapide aux transports et aux principaux sites parisiens. Un atout précieux pour concilier efficacité professionnelle et découverte de la capitale. Au plaisir de vous revoir parmi nous, Cristina Parga, Quality and Guest Experience Manager

Other web-users rate our hotel

  • 833 reviews 9.2/10 Location
  • 1,427 reviews 6.5/10 Room
  • 3,108 reviews 9/10 Service
  • 17 reviews 5.9/10 WiFi
  • 952 reviews 8.6/10 Breakfast
  • 586 reviews 7.3/10 Comfort
  • 472 reviews 6.3/10 Cleanliness
  • 266 reviews 4.9/10 Amenities

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