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Pullman Paris La Défense Hotel 5 stars

Customer review rating 4.5/5 8,389 reviews
Pullman Paris La Défense
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Hotel extras

  • Metro a 5-min walk, direct access to the center of Paris

  • Free breakfast for children, Family Rooms

  • The Quinte & Sens restaurant is recognized as the best restaurant in La Défense

  • A stone's throw from one of Europe's biggest shopping centers, open 7 days a week

  • Private parking garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
  • Babysitting on request
Business services
  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Please note that the hotel's Fitness Center is unavailable until February 17, 2020 for renovations.

Hotel location

Pullman Paris La Défense

11 Avenue de l'Arche
92400
courbevoie
france

Tel: +33147175000

Fax: (+33)1/47175678

Contact email

Check-in from 14h00

Check out up to 12h00

  • La Défense - Grande Arche :   1 LA DEFENSE

  • LA DEFENSE :   RER A LA DEFENSE

  • FAUBOURG DE L'ARCHE :   Tram - T1 FAUBOURG DE L'ARCHE

  • By plane

    LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 25.9km / 16.09 miles

  • By plane

    PARIS ROISSY CDG At 30.9km / 19.2 miles

  • By helicopter

    Le Bourget At 20km / 12.5 miles

  • By car

    A14 - A13 At 0.3km / 0.19 miles

  • By car

    A86 At 4km / 2.5 miles

  • By train

    PARIS SAINT LAZARE - LA DEFENSE At 8km / 4.97 miles

GPS :48.894848, 2.23954

Our accommodations

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

CLASSIC ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: 2
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 27m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Magnificent View on La Défense, High Floor

  • Max. number of persons: 3
  • Area: From 27m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 24m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 27m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds, Magnificent View on La Défense, High Floor

  • Max. number of persons: 3
  • Area: From 27m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY SUITE, 1 King Size Bed, 1 Sofa Bed, 180° View, High Floor

  • Max. number of persons: 4
  • Area: From 45m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 King Size Bed, Breathtaking 180° View

  • Max. number of persons: 3
  • Area: From 45m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESIDENTIAL SUITE, 2 King Size Beds, 180° View, Top Floor

  • Max. number of persons: 5
  • Area: From 100m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

QUINTE & SENS

Type of cuisine: French

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUINTE & SENS

Photo non contractuelle / Strictly non binding

Refreshing champagnes, vintage wines from near and far, spirits and cocktails created by our barman await you in a warm and intimate atmosphere. On warm, sunny days, retreat to our terrace for a bubble of relaxation in the middle of this bustling area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 190 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Pullman Paris La Défense

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,389 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,717 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Top hospitality

Customer review rating 4.5/5

Igor G. Business - 13/02/2020 Confirmed reviews ALL

Top hospitality at reception desk and superb breakfast after a good night

Dear Igor G., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our top hospitality and our superb breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Very welcoming

Customer review rating 4.5/5

Sarah Business - 13/02/2020 Confirmed reviews ALL

Hakim from the room service was really helpful. Overall the staff was very welcoming Otherwise, the facilities are quite old and there are way too much single usage disposable items.

Great team

Customer review rating 4.5/5

James G. Business - 13/02/2020 Confirmed reviews ALL

Had a great experience with the services team who really looked after me. Daniel was very entertaining as was Koray. Never felt more relaxed with the team from the Bar and the restaurant. Shift manager was on the ball and was not afraid to get involved. Service areas in other hotels could take a lesson from these guys. Only input I have is that your cocktails need more work on. Not enough selection and variation.

Dear James G, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback concerning our very nice staff, a big thank you for Daniel, and Koray. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Friendly service and great room services

Customer review rating 4.5/5

S T. Solo - 12/02/2020 Confirmed reviews ALL

I had a relaxing stay. This is an ideal location if you want to stay on the outskirts of Paris on a weekend when it is quiet or if you are working in La Defence in the week. I stayed over the weekend and it was very quiet. There is a huge shopping mall a couple of minutes wall, opposite the hotel. The Metro into Central Paris takes 15-30 minutes depending on where you are heading and is less than 2 euros. Staff were friendly, even when passing me while walking around the hotel. The cleaning service in my room was fantastic. Tea and face towels were replaced. I would stay here again!

Dear Sir T., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note and your great comment ! We are really glad that you enjoyed your stay with us and especially our ideal location, our very friendly staff, and our fantastic cleaning service. It is always a pleasure to receive positive feedback about our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager
Customer review rating 4.5/5

Licinio M. V. Business - 11/02/2020 Confirmed reviews ALL

Was good. And recommend

Dear Licinio V., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for your beautiful note ! We are really glad that you enjoyed your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Good stay

Customer review rating 4.5/5

Mike R. Couples - 11/02/2020 Confirmed reviews ALL

Efficient check in/ out. Was given an unexpected room putto a suite! Courteous helpful staff (especially Daniel in the bar/restaurant).

Dear Mike R., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note and your lovely comment about Daniel ! We are really glad that you enjoyed your stay with us and especially our efficient check in /out, and our helpful staff ! :-D It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

It was pleasant, I enjoyed the breakfast

Customer review rating 4.5/5

O. B. Business - 10/02/2020 Confirmed reviews ALL

Staff were polite and friendly, however I had to relocate to Hilton because the gym was under renovation

Dear B. O., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback concerning our very good breakfast. We are really glad that you enjoyed your stay with us and especially our very polite and friendly staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

OK Stay

Customer review rating 4.5/5

Jlo Business - 10/02/2020 Confirmed reviews ALL

No more Fitness Room Mini bar always blocked and/or not refilled despite having the right to 2 soft drinks per day. What's the point of having 2 soft drinks offerred, if the bar is not refilled. This was really cheap.

Dear JLO, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Perfectly located

Customer review rating 4.5/5

Tim Business - 10/02/2020 Confirmed reviews ALL

Great location, nice hotel, friendly staff. A business focused hotel I recommend

Dear Tim, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback about our great location, nice hotel, and friendly staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Long Time no see

Customer review rating 4.5/5

Olivier V. Business - 10/02/2020 Confirmed reviews ALL

After being absent from your hotel, coming back felt very good as the global quality was as expected. Many thanks

Dear Olivier V, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. We are really glad that you had another great experience in our hotel. It is always a pleasure to receive positive feedback and even more when it is from a loyal guest ! I am sure that this feedbacks will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again very soon! Sincerely, Audrey Foutrel Guest Experience Manager
Customer review rating 4.5/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Bed was extremely uncomfortable- could feel the springs! Room was very stuffy - air conditioning appeared not to work.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations about the room; please allow me to express my sincerest apologies. I informed our general housekeeper about this problem. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As such, I am pleased to offer you 2 000 points on your loyalty card to apologize for this bad experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager

Great stay

Customer review rating 4.5/5

Taiwo Business - 08/02/2020 Confirmed reviews ALL

Received an unexpected upgrade. The Reception team had that warm welcome touch that made my stay enjoyable.

Dear Taiwo, We very much appreciate your comments regarding your enjoyable stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback concerning your unexpected upgrade. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Perfect

Customer review rating 4.5/5

Shady Solo - 07/02/2020 Confirmed reviews ALL

Everything was perfect... Location.. staff.. cleanliness..

Dear Shady, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback concerning our location, our nice staff and our cleanliness. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Great Stay

Customer review rating 4.5/5

Ken Business - 07/02/2020 Confirmed reviews ALL

Had to do a last-minute change to my travel plans, and the hotel was able to quickly accommodate. They also upgraded my room to the Presidential Suite (I was the "customer of the day")! It was terrific. The staff was very helpful and friendly, the food in the restaurant was excellent. Great experience.

Dear Ken, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. We are really glad that you enjoyed your stay with us and especially our very helpful and friendly staff, and the excellent food at the Quinte & Sens restaurant ! :-D We are delighted that your upgrade has met your expectations. It is always a pleasure to receive positive feedback about our services. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Disappointed

Customer review rating 4.5/5

Anonymous Business - 05/02/2020 Confirmed reviews ALL

The cleaning service arrives to clean my room between 4- 4:45 PM each day. The bedsheets had stains on them on the first night, the room was cold, the heating system was not working. After I raised it to the staff, I was given a small electric heater for the 4 nights. The bed is old and really needs to be replaced for some time. The only plus is the location, as it's convenient if you work in La Defense, but the stay was definitely a bad surprise. My room was 920

Dear Guest, Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Good location and pleasant staff

Customer review rating 4.5/5

Kevin Business - 03/02/2020 Confirmed reviews ALL

I stayed at the Pullman for 2 days on a work trip. The office I was visiting was close by and it was easy to get to the hotel from the Eurostar. Staff were all very helpful and friendly and the rooms were of a good standard.

Dear Kevin, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! We are really glad that you enjoyed your stay with us and especially our nice location close to your office and our very helpful and friendly staff :-D It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager
Customer review rating 4.5/5

Anonymous Business - 03/02/2020 Confirmed reviews ALL

Hotel confortable

Dear Guest, We very much appreciate your comments regarding your confortable stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

While convient to our busineess needs service was less than satisfcatory

Customer review rating 4.5/5

John C. Business - 02/02/2020 Confirmed reviews ALL

Restaurant service is especially poor. 30 Euro for cold food or a long stand in the line at the grill for undercooked food. When I asked for coffee, the host said right a way and went away to do something else so it never came. Results were the same for the 4 days there and for the last stay there. We had 10 people in the hotel, booked a conference room twice, when asking the host for something he said 'ok I don't know maybe you can call room service" Beds are horrible

Dear John C., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations concerning the restaurant; please allow me to express my sincerest apologies. We are sincerely sorry to read your comment about the restaurant service. As such, I am pleased to offer you 1000 points on your loyalty card. I will share your comment with the manager. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager

Great location and great hotel

Customer review rating 4.5/5

Kat Business - 31/01/2020 Confirmed reviews ALL

Pullman was a great choice for my business meetings in La Defense. Great location and a fab hotel

Dear Kat, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note and your glowing comment! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Great value for money and convenient locvation

Customer review rating 4.5/5

Sergei Business - 30/01/2020 Confirmed reviews ALL

Value wise is very good, rooms are a bit of modest design but very clean and quiet. Area for breakfast is not spacious for the size of the hotel so one might experience waiting in line to get a table, which might be inconvenient if you are in a hurry. Breakfast is nice - french style deli.

Dear Sergei, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our great value for money and convenient location. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations concerning the breakfast; please allow me to express my sincerest apologies about this. As such, I am pleased to offer you 1000 points on your loyalty card, to apologize for the waiting time at breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager
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