Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,658 reviews

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Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

Book this hotel
Room 1

Workspace, WiFi, 48-inch TV, complimentary tea and coffee, bathroom with bathtub and shower, C.O. Bigelow toiletries, bathrobes, hairdryer, iron and safe

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 27 m² / 290 sq ft
  • Bedding 1 x Queen size bed(s)

27 m² (291 sq ft), WiFi, 48-inch TV, complimentary tea and coffee, Nespresso coffee machine, bathroom with bathtub or rain shower, C.O. Bigelow toiletries, bathrobes, hairdryer, iron and safe.

  • Views:

    City View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

48 m² (516 ft²), WiFi, 48'' TV, free tea and coffee, kettle, bathroom with bathtub and/or shower, C.O. Bigelow products, bathrobes, hairdryer, iron and safe.

  • Views:

    City View

Max. number of persons
4
Area
From 48 m² / 516 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

24 m² (258 sq ft), WiFi, 48-inch TV, complimentary tea and coffee, bathroom with bathtub, C.O. Bigelow toiletries, bathrobes, hairdryer, iron and safe

  • Views:

    City View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Radio in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

27 m² (291 sq ft), work area, WiFi, 48-inch TV, complimentary tea and coffee, bathroom with bathtub and shower, C.O. Bigelow toiletries, bathrobes, hairdryer, iron and safe.

  • Views:

    City View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

27 m² (291 sq ft), WiFi, 48-inch TV, complimentary tea and coffee, Nespresso coffee machine, bathroom with bathtub or rain shower, C.O. Bigelow toiletries, bathrobes, hairdryer, iron and safe.

  • Views:

    City View

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

FAMILY SUITE, 1 King Size Bed, 1 Sofa Bed, 180° View, High Floor

45 m² (484 sq ft) with sitting area, WiFi, 48-inch TV, complimentary tea and coffee, Nespresso machine, bathroom with bathtub and rain shower, C.O. Bigelow products, bathrobes, hairdryer, iron and safe

  • Views:

    City View or Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

JUNIOR SUITE, 1 King Size bed

45 m² (484 ft²), WiFi, 48'' TV, free tea and coffee, Nespresso coffee machine, bathroom with bath and rainshower, C.O. Bigelow products, bathrobes, hairdryer, iron and safe.

  • Views:

    City View or Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

PRESIDENTIAL SUITE, 2 King Size Beds, 180° View, Top Floor

100 m² (1,076 sq ft) with 2 bedrooms, living room, WiFi, Bose sound system, 3 48-inch TVs, minibar, Dammann tea, Nespresso machine with capsules, bathroom with whirlpool tub and rain shower, C.O. Bigelow products, bathrobes, hairdryer and safe

  • Views:

    Panorama view

  • Most of the accommodation:

    Corner Room

Max. number of persons
5
Area
From 100 m² / 1076 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Catering service
  • Coffee/tea making facilities
  • Kettle
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Jacuzzi/Whirlpool bath
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber

Phone Facilities

  • Phone with 2 handsets in room
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • DTT TV package
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE
France

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 382 rooms
  • 9 rooms for people with reduced mobility
  • 64 connecting rooms
  • 382 non-smoking rooms
  • 22 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Russian
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

13 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Massage room

  • On site

Fitness center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • Nearby

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Max Limited Height: 1.9 m / 6.3 ft
  • Parking pricing: 26 EUR 26 EUR Per day

QUINTE AND SENS

At Quinte & Sens, Chef Vincent Légaré offers seasonal bistro-style cuisine inspired by French and Mediterranean classics. In a bright and leafy setting, enjoy lunch, dinner or drinks on the terrace.

Cooking style
French
Chef name
Vincent LEGARE
Capacity
94
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

At Quinte & Sens, Chef Vincent Légaré offers seasonal bistro-style cuisine inspired by French and Mediterranean classics. In a bright and leafy setting, enjoy lunch, dinner or drinks on the terrace.

Book

Discover Quinte & Sens bar: botanical cocktails, gourmet signature coffees, champagne cart. On match nights: big screen, cold beers, sharing platters. A friendly, social atmosphere to meet and connect!

Whether for a short break before a day at work or for a relaxing family weekend, our buffet breakfast will fill you up with all the vitamins and energy you need for a great start to the day

Keep fit during your stay! Cardio and strength training equipment available 24 hours a day. Train at your own pace and meet your own goals.

Book your massage and enjoy a moment of absolute relaxation.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,658 reviews

Customer review rating 3.0/5

Arturs F. Business - Confirmed reviews ALL

Dear Mr. F., We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted that your room offered you a quiet and comfortable retreat, and that the cleanliness met your expectations. It is also a pleasure to know you enjoyed a good night’s sleep on our bedding and that the breakfast selection started your day on a positive note. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. The fitness area on the lower ground floor features cardio machines and free weights, available around the clock, and we understand that guests increasingly seek more comprehensive strength training options during their travels. We have taken your suggestion about local gym partnerships into careful consideration. We also regret that the elevators felt slow during your visit, and we appreciate your patience with the building’s vertical traffic at busier times. The wear you noticed on some furnishings has been noted as we continue to refresh our interiors. Nonetheless, your kind remarks about the serene atmosphere of your room and the quality of your rest remind us that the essentials of a good stay were well delivered. Our central position in the heart of La Défense, with easy metro access to the Champs-Élysées and beyond, is something we are proud to offer every guest. We look forward to welcoming you again. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.0/5

Mccabe J. Business - Confirmed reviews ALL

Dear Ms. Mccabe, We are pleased that you found your room nice and spacious, and that our communal areas and breakfast left a positive impression. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. The discomfort you encountered in your first room is deeply regrettable, and we understand how frustrating it must have been to face a similar issue after being relocated. Our team is always available to resolve such matters promptly, and we are sorry this was not your experience. We also take note of your ratings concerning the accommodation, cleanliness, and sustainability efforts, as your perspective helps us reflect on the service we deliver. Nonetheless, our location in the heart of La Défense, just steps from the CNIT and Grande Arche, makes us a convenient base for business travellers, and we are glad these elements contributed positively to your time with us. We hope to have the pleasure of welcoming you back for an improved experience next time. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.5/5

Giovana F. Business - Confirmed reviews ALL

Dear Ms. F., We appreciate the time you have taken to provide us with your opinion of your stay. We are truly sorry to hear that several aspects of your stay did not meet your expectations. Your comfort is important to us, and we regret that the atmosphere in your room felt less than restful. The hotel’s central climate system adjusts between heating and cooling according to the season, yet each room is equipped with individual controls and an extra fan is always available upon request to help you find a more pleasant temperature. We also understand that outside sounds can be noticeable, and while our windows feature double glazing to reduce external disturbances, we acknowledge that a quieter environment is essential for a good night’s rest. Navigating the area can sometimes be a challenge for drivers unfamiliar with La Défense, and we are sorry this added inconvenience to your travels. Our team at reception is always happy to assist with directions or local transport tips to make arrivals smoother. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Ee C. L. Families - Confirmed reviews ALL

Dear Mr. C. L., Thank you for sharing your experience with us. We are glad our team could secure three rooms for your family at such short notice, including a connecting room that made your stay more comfortable. We also appreciate your kind words about the bell captain, who helped arrange your luggage into the G7 van with genuine care. It is rewarding to know his friendliness left a lasting impression. Meanwhile, our housekeeping team was happy to replenish your drinking water whenever you left empty bottles outside, and we are pleased this small gesture added to your comfort. That said, we are sorry the rooms felt somewhat dated compared to the modern standards of our lobby. We do take such feedback into consideration as we continue to maintain our property. We also regret that the internet speed did not meet your expectations during your visit. Nonetheless, we are pleased you found our location convenient and that your early check-in and late check-out could be arranged after you reached out to us. We understand how valuable flexibility is when travelling with an elderly parent and an unwell family member. Finally, we are delighted that booking through the ALL Accor app made the process smooth and that the free cancellation policy gave you peace of mind. We are looking forward to welcoming you again. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Zhonghua Y. Families - Confirmed reviews ALL

Dear Ms. Zhonghua, It is a pleasure to receive your positive feedback! We are delighted that you enjoyed our location here in the heart of La Défense. It is wonderful to know that your suite and the services we provide made your family trip so pleasant. Our team is also glad you loved the breakfast, it is a treat to start the day with our full buffet and the variety of options we prepare each morning. We are thrilled that your stay at Pullman Paris La Défense was such a positive experience from start to finish. It would be our pleasure to have you return on another occasion. Very best wishes, Cristina Parga, Quality and Guest Experience Manager

Dear Mr. F., We appreciate the time you have taken to provide us with your opinion of your stay. We are delighted that your room offered you a quiet and comfortable retreat, and that the cleanliness met your expectations. It is also a pleasure to know you enjoyed a good night’s sleep on our bedding and that the breakfast selection started your day on a positive note. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. The fitness area on the lower ground floor features cardio machines and free weights, available around the clock, and we understand that guests increasingly seek more comprehensive strength training options during their travels. We have taken your suggestion about local gym partnerships into careful consideration. We also regret that the elevators felt slow during your visit, and we appreciate your patience with the building’s vertical traffic at busier times. The wear you noticed on some furnishings has been noted as we continue to refresh our interiors. Nonetheless, your kind remarks about the serene atmosphere of your room and the quality of your rest remind us that the essentials of a good stay were well delivered. Our central position in the heart of La Défense, with easy metro access to the Champs-Élysées and beyond, is something we are proud to offer every guest. We look forward to welcoming you again. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.0/5

Mccabe J. Business - Confirmed reviews ALL

My first room had an extremely strong smell from the bathroom, like stale smoke (possibly mold). After a lot of discussion I was moved room on the 2nd night. The new room also had a strong bathroom smell (but not as bad), this time like a dirty blocked drain. This was a shame as otherwise the room was nice and spacious, communal areas were fine and breakfast was reasonably good.

Dear Ms. Mccabe, We are pleased that you found your room nice and spacious, and that our communal areas and breakfast left a positive impression. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. The discomfort you encountered in your first room is deeply regrettable, and we understand how frustrating it must have been to face a similar issue after being relocated. Our team is always available to resolve such matters promptly, and we are sorry this was not your experience. We also take note of your ratings concerning the accommodation, cleanliness, and sustainability efforts, as your perspective helps us reflect on the service we deliver. Nonetheless, our location in the heart of La Défense, just steps from the CNIT and Grande Arche, makes us a convenient base for business travellers, and we are glad these elements contributed positively to your time with us. We hope to have the pleasure of welcoming you back for an improved experience next time. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.5/5

Giovana F. Business - Confirmed reviews ALL

Unfortunately, I was not fully satisfied with my stay. The room was too warm, and the air conditioning could not be used because the hotel’s central system was set to heating. There was also considerable noise from trains passing close to the windows, which did not provide adequate sound insulation. In addition, taxis, Uber and Bolt drivers had difficulty reaching the hotel, making transportation inconvenient. These issues significantly affected the comfort of my stay.

Dear Ms. F., We appreciate the time you have taken to provide us with your opinion of your stay. We are truly sorry to hear that several aspects of your stay did not meet your expectations. Your comfort is important to us, and we regret that the atmosphere in your room felt less than restful. The hotel’s central climate system adjusts between heating and cooling according to the season, yet each room is equipped with individual controls and an extra fan is always available upon request to help you find a more pleasant temperature. We also understand that outside sounds can be noticeable, and while our windows feature double glazing to reduce external disturbances, we acknowledge that a quieter environment is essential for a good night’s rest. Navigating the area can sometimes be a challenge for drivers unfamiliar with La Défense, and we are sorry this added inconvenience to your travels. Our team at reception is always happy to assist with directions or local transport tips to make arrivals smoother. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Ee C. L. Families - Confirmed reviews ALL

Due to the strike, I had to make a last-minute booking at your hotel. Despite the short notice, your team managed to secure three rooms for my family, including a connecting room. You were also able to accommodate both early check-in and late check-out for an additional fee, which was extremely valuable to me as I was traveling with an elderly parent and a family member who was unwell. Originally, I approached the receptionist to request a late check-out extension but was informed that it was not available. However, after I wrote in with my request, the team was able to accommodate it, which I greatly appreciated. The housekeeping service was also excellent. Although I requested that staff not enter the room for cleaning, they thoughtfully replaced our drinking water whenever I left empty bottles outside the room. This attention to detail made our stay even more comfortable.

Dear Mr. C. L., Thank you for sharing your experience with us. We are glad our team could secure three rooms for your family at such short notice, including a connecting room that made your stay more comfortable. We also appreciate your kind words about the bell captain, who helped arrange your luggage into the G7 van with genuine care. It is rewarding to know his friendliness left a lasting impression. Meanwhile, our housekeeping team was happy to replenish your drinking water whenever you left empty bottles outside, and we are pleased this small gesture added to your comfort. That said, we are sorry the rooms felt somewhat dated compared to the modern standards of our lobby. We do take such feedback into consideration as we continue to maintain our property. We also regret that the internet speed did not meet your expectations during your visit. Nonetheless, we are pleased you found our location convenient and that your early check-in and late check-out could be arranged after you reached out to us. We understand how valuable flexibility is when travelling with an elderly parent and an unwell family member. Finally, we are delighted that booking through the ALL Accor app made the process smooth and that the free cancellation policy gave you peace of mind. We are looking forward to welcoming you again. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Zhonghua Y. Families - Confirmed reviews ALL

Great location. Wonderful suite and services throughout our stay. Great breakfast. We really enjoyed our stay.

Dear Ms. Zhonghua, It is a pleasure to receive your positive feedback! We are delighted that you enjoyed our location here in the heart of La Défense. It is wonderful to know that your suite and the services we provide made your family trip so pleasant. Our team is also glad you loved the breakfast, it is a treat to start the day with our full buffet and the variety of options we prepare each morning. We are thrilled that your stay at Pullman Paris La Défense was such a positive experience from start to finish. It would be our pleasure to have you return on another occasion. Very best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.0/5

Benjamin K. Business - Confirmed reviews ALL

Not a 5 star experience despite the hotel marketing itself as 5 star. Mid level 4 star experience. Therefore overpromised, under delivered.

Dear Mr. K., We appreciate the time you have taken to provide us with your opinion of your stay. We are pleased that our location in the heart of La Défense suited your business trip, with its prime access to the transport hub and the surrounding district. However, we are truly sorry to hear that several aspects of your stay did not meet your expectations. Your sense that the experience fell short of a five-star standard is something we take seriously. The hotel is indeed scheduled for a renovation, and we acknowledge that certain areas would benefit from a refresh to better reflect the contemporary comfort we aim to provide. We also regret the shortcoming you noticed in your room and would like to remind you that our team is available around the clock to address any discomfort, including concerns about air quality. Our breakfast offering features fresh ingredients prepared daily, and we are sorry it did not match what you anticipated; your feedback about the food selection has been noted. The difficulty you encountered at check-out is not the seamless departure we strive for, and we apologize for any inconvenience this caused you. Nonetheless, we are glad that our strategic setting contributed positively to your visit, placing you within walking distance of Les Quatre Temps and the Grande Arche, as well as offering swift metro connections to central Paris. We look forward to welcoming you again. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

David L. Business - Confirmed reviews ALL

the HVAC in my room (1708) did not work respond to temperature adjustment at the thermostat - the room temperature was borderline comfortable and with little air circulation, the room felt stale.

Dear Mr. L., Thank you for sharing your experience with us. We are delighted that you found the bed, sheets, and towels so comfortable during your stay. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret that the climate control in your room did not perform as it should, which left the atmosphere feeling less fresh than you deserved. Our team is always on hand to assist with such matters and can provide an extra fan to help improve air circulation when needed. We also note your feedback on the breakfast selection and appreciate you sharing your perspective on environmental matters. Nonetheless, we are glad that your overall experience was a positive one and that you enjoyed your time with us. We look forward to welcoming you back. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 1.5/5

Daesun C. Couples - Confirmed reviews ALL

Bartender was extremely unhelpful, late night receptionist was as well. Rude and didn't want to answer my questions about how to get my two daily waters or where the restaurant was.

Dear Mr. Daesun, Thank you for taking the time to let us know your opinion of your recent stay. We are truly sorry to hear that several aspects of your stay did not meet your expectations. The interactions you had with our team members fell short of the warm and attentive service we strive to deliver every day. Our bar, Arti Bar, is designed to be a welcoming space where our bartenders craft cocktails and share local recommendations in a relaxed atmosphere, and our 24-hour reception team is always available to assist with any questions, from the daily water benefit to directions around the hotel. It is disappointing that this was not reflected during your visit. Your accommodation and the cleanliness of your room also left you unsatisfied, and we regret that we did not create the comfortable environment you deserved. Our housekeeping team provides daily service to keep all rooms fresh and inviting, and we encourage guests to let us know immediately if anything requires attention. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Dylan B. Business - Confirmed reviews ALL

Comfortable stay and they staff were amazing, however the carpets were dirty in my room

Dear Mr B., Thank you for sharing your experience with us. We are delighted that you had a comfortable stay and that our breakfast and restaurant staff made such a positive impression. Their friendly and accommodating service is something we truly value. We hope to welcome you back on a future occasion. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.5/5

Amine M. Couples - Confirmed reviews ALL

Not what you expect from a 5 star hotel: shower not working properly, room smaller than advertised, slow elevators, old timy design, loud construction one floor above, ...

Dear Mr. M., We appreciate the time you have taken to provide us with your opinion of your stay. We are truly sorry to hear that your stay did not meet the standards you rightly expect from a 5-star establishment. Our guests’ comfort is our priority, and we regret that the in-room facilities and the building’s general upkeep left you with a disappointing impression. Our team is always on hand to resolve any shortcoming during your visit, and we encourage you to reach out to reception whenever something is not functioning as it should. The card pre-authorisation at check-in is a standard procedure designed to facilitate any additional services during your stay, though we understand that clearer communication around this step would have been appreciated. Your observations about the room dimensions and the aesthetic style have been noted. Our Classic rooms offer 24m² of space, while Superior and Deluxe rooms provide 27m², each with views over the La Défense skyline. Renovation works are occasionally necessary to keep our property at its best, and we apologize for the disruption you encountered on this occasion. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Aminata B. D. Families - Confirmed reviews ALL

Impeccable

Chère Madame D., Merci d’avoir pris le temps de cette évaluation. Nous sommes ravis que vous ayez passé un séjour confortable au sein de notre établissement. Votre satisfaction quant à l’expérience globale nous touche sincèrement, et nous sommes heureux que votre venue en famille ait été à la hauteur de vos attentes. Cependant, nous regrettons vivement que votre arrivée anticipée n’ait pas pu se dérouler comme prévu. Notre équipe fait toujours de son mieux pour mettre une chambre à disposition le plus tôt possible, et nous sommes désolés que cela n’ait pas été le cas cette fois-ci. Néanmoins, nous sommes heureux que l’ensemble de votre séjour vous ait apporté satisfaction. Notre hôtel bénéficie d’un emplacement idéal au cœur de La Défense, et nous espérons que vous avez pu profiter de la proximité des transports et des commerces alentour. Nous espérons avoir l’occasion de vous recevoir une nouvelle fois. Bien cordialement, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Modibo G. Solo - Confirmed reviews ALL

Formidable

Cher Monsieur G., Merci d’avoir rédigé cet avis positif suite à votre séjour chez nous. Nous sommes ravis que vous ayez trouvé notre établissement si bien situé, au cœur de La Défense. Votre satisfaction concernant la propreté et la qualité de votre séjour nous touche beaucoup. Nous savons que ces éléments sont essentiels pour se sentir pleinement à l’aise. Nous sommes également heureux que la réservation sur all.com et votre expérience en tant que membre Limitless vous aient semblé si faciles. Un grand merci pour vos mots envers toutes nos équipes, nous ne manquerons pas de leur transmettre. Nous serions très heureux d’avoir l’occasion de vous recevoir à nouveau. Bien à vous, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 0.5/5

Gregory G. Families - Confirmed reviews ALL

This is definitely not a 5 star hotel. Rooms are old and decrepit. All the carpentry, carpets, beddings, bathrooms are destroyed and mouldy. Service at the restaurant is shocking during dinner service. Breakfast buffet in the same restaurant is simply gross. No staff to clean tables, food all over the floors, just filthy! Hotel is poorly located and far from everything. Uber refuses to drop at location so you have to walk from CBX tower to hotel which is about 15 minutes away. Costly for such a dump!

Dear Mr. G., Thank you for the time you have taken to review your stay. However, we are truly sorry to hear that so many aspects of your stay fell short of your expectations. We understand your frustration with the condition of the accommodation, and we acknowledge that the décor and facilities in some rooms can feel dated. Your comments regarding the atmosphere and upkeep of the restaurant during both dinner and breakfast have been noted with concern, as has your feedback about the overall cleanliness. We also regret that the check-in procedure did not feel seamless despite your online efforts, and that the team’s demeanour did not reflect the warm, professional welcome we aim to provide. The hotel sits in the heart of La Défense, just a short walk from the main transport hub, the CNIT, and Les Quatre Temps shopping centre, with metro line 1 offering direct access to central Paris in minutes. We are sorry this central positioning did not feel convenient for your needs. The value you expected from a 5-star hotel was clearly not delivered, and we take that seriously. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 1.5/5

Stephanie M. Business - Confirmed reviews ALL

The room was noisy so I asked someone to come and check it which took a while. They agreed it was noisy and that is was likely to be the lift. Eventually they moved me to two rooms down with single beds which was also noisy. I then had to go back downstairs past midnight from the 17th floor to pick up a key to my original room because although it was noisy, at least it had a double bed!

Dear Ms. M., Thank you for taking the time to share your feedback. We are pleased that you chose to book directly through our website for your business trip to Pullman Paris La Défense. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. The disturbance you experienced in your room is not the level of comfort we aim to provide, and we regret that the resolution process added further inconvenience so late at night. Our team is always available at reception to assist with any discomfort, and we will reflect on your comments with great care. Nonetheless, our location in the heart of Europe’s largest business district offers prime access to transport links, and we are glad it served as a convenient base for your professional needs. We hope to welcome you back for a return visit. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 1.5/5

Carla W. Business - Confirmed reviews ALL

The worst Pullman I've stayed in so far, mainly because of the bad quality of rooms (old carpets, broken infrastructure, old infrastructure).

Dear Ms. W., Thank you for taking the time to review your experience with us. We are delighted that you found our team members to be nice and helpful throughout your stay. That said, we are truly sorry to hear that several aspects of your visit did not meet your expectations. We understand that the comfort and condition of your room did not reflect the standards we strive for, and we regret that the overall quality fell short. Your remarks about the online check-in not saving you time, the coffee served at breakfast, the internet speed, and the general sense of value have all been noted. Our hotel offers high-speed optical fibre WiFi across all areas, and our team is always available to assist with any connectivity concerns on site. We also offer an express check-out option, which you used, and we are sorry that the arrival process did not feel as smooth by comparison. Finally, we are pleased that the warmth of our staff left a positive impression. It means a great deal to us that they were able to offer you attentive service. We hope to have the opportunity to welcome you back for a much-improved experience. Warm regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Francois D. Couples - Confirmed reviews ALL

Coffee at breakfast was not good. Nespresso machine unusable. The room has been paid in full ne week ago, however Accor / Pullman still have a 1’149 euros on my credit card reducing the amount I can spend (even if I don’t need it, this reservation should have been cleared).

Dear Mr. D., Thank you for sharing your experience with us. We are delighted that you found our hotel well located, right in the heart of La Défense with easy access to Paris and its main attractions. That said, we are sincerely sorry that some aspects of your stay did not meet your expectations. We regret the inconvenience you encountered with the pre-authorisation on your credit card, our team is always on hand to assist with any billing questions during your stay. We also took note of your comments about the breakfast offering and the room furnishings, and we appreciate you bringing these matters to our attention. Our front desk staff strives to make check-in as smooth as possible, so we are sorry for any delay you experienced. Nonetheless, we are pleased that you rated your overall satisfaction at 80%, which tells us you still enjoyed a comfortable time with us. We hope to welcome you back. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Masiyiwa M. Business - Confirmed reviews ALL

Very clean and attentive staff. The breakfast menu never changed and became boring.

Dear Mr. M., We appreciate that you took the time to share your experience with us. We are delighted that you found our hotel very clean and our team attentive throughout your stay. It also means a lot that Thierry from our restaurant left such a positive impression, and we will make sure he receives your kind words. We would love to welcome you back on a future occasion. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Abbas B. Families - Confirmed reviews ALL

Very good

Dear Mr. B., Thank you for sharing this review of your time at our hotel. We are delighted that you had a very good stay with your family at Pullman Paris La Défense. Our team takes great pride in making every visit a nice one, and it means a lot that you found your time with us so enjoyable. We hope you were able to take advantage of our prime location, right in the heart of La Défense and just a short walk from Les Quatre Temps and the Grande Arche. We look forward to having you return. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 0.5/5

Keith F. Couples - Confirmed reviews ALL

Rude and disrespectful.

Dear Mr. F., Thank you for taking the time to let us know your opinion of your recent stay. We are pleased that your arrival, accommodation, and check-out were all positive, and that our team and the value for money left a good impression. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We regret that our service felt discourteous and that your reservation concern was not resolved as you hoped. Our cancellation policies are linked to the rate selected at the time of booking, and our team remains at your disposal to discuss any outstanding issues. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Gulnara B. Couples - Confirmed reviews ALL

I was impressed by customer service. The cleaning lady accidentally broke a bottle of my expensive serum. I was pleasantly surprised when I found a package with a brand new bottle of serum and a note with an apology. Impressive!

Dear Ms. B., Thank you for taking the time to review your stay with us. We are delighted that our team’s customer service left such a strong impression on you. The way our staff handled the mishap with your serum, replacing it and adding a personal note, reflects the care we strive to bring to every guest. We believe small gestures like these make a stay truly memorable. We are also glad you found your room comfortable and our location convenient for your couple’s getaway. Our position in the heart of La Défense gives you quick access to central Paris, and we hope you took advantage of it during your visit. Wishing you all the best and looking forward to your next visit, Cristina Parga, Quality and Guest Experience Manager

Other web-users rate our hotel

  • 845 reviews 9.2/10 Location
  • 1,457 reviews 6.3/10 Room
  • 3,245 reviews 9/10 Service
  • 13 reviews 6.7/10 WiFi
  • 1,006 reviews 8.7/10 Breakfast
  • 481 reviews 6.3/10 Cleanliness
  • 289 reviews 5.2/10 Amenities
  • 108 reviews 3.9/10 Wellness Area

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