Pullman Paris la Defense

The Hotel room was good, Service staff were not as friendly though, had lunch at the restaurant and the waitress seemed like she lacked basic training, grumpy, no writing pad / no pen, forgot orders, had to constantly look for her, she seems distracted. i was there with a group attending a meeting, the banqueting staff were good but the helpers were snobby and seemed like they were being forced to work, furniture and equipment were been thrown as if to show they did not care about them. otherwise the room / front office staff and food was very good ...let down big time by some of the staff and their attitude.

Beds were very small. Room furniture was old and not expected as per price charged for room. Not happy overall.

We stayed in PULLMAN PARIS LA DEFENSE and booked 2 family rooms. There was no hot water in one of the rooms and we had to shower all in one shower, even though we contacted the reception we didn't get an answer.

Great location and very close to the train/metro station. Front desk staffs are all very friendly. However, the housekeeping team didn't fill up the toiletries every day. One day we even found a big chunk of bread on the floor inside the room but we didn't eat bread on that day. The outdoor escalators were not working while our staying at hotel, it is very inconvenient for guests who travel with big baggage. It is also difficult for us to recommend your hotel to our friends and family.

Super service!