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Pullman Paris La Défense Hotel 5 stars

Customer review rating 4.5/5 8,898 reviews

ALLSAFE approved hotel

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Pullman Paris la Defense
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+ 24 Services

Hotel extras

  • 5 mins' walk from Metro, direct access to Paris center. Private parking

  • ALLSAFE label: we welcome you in line with the hygiene and safety standards

  • The Quinte & Sens restaurant is recognized as the best restaurant in La Défense

  • A stone's throw from one of Europe's biggest shopping centers, open 7 days a week

  • Family rooms, hospitality products, parent and child yoga classes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing (nearby) Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 13 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Paris La Défense

11 Avenue de l'Arche
92400 courbevoie
france

Tel: +33147175000

Fax: (+33)1/47175678

Check-in from 14h00

Check out up to 12h00

  • La Défense - Grande Arche :  1 LA DEFENSE

  • LA DEFENSE :  RER A LA DEFENSE

  • FAUBOURG DE L'ARCHE :  Tram - T1 FAUBOURG DE L'ARCHE

  • By plane

    LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 25.9km / 16.09 miles

  • By plane

    PARIS ROISSY CDG At 30.9km / 19.2 miles

  • By helicopter

    Le Bourget At 20km / 12.5 miles

  • By car

    A14 - A13 At 0.3km / 0.19 miles

  • By car

    A86 At 4km / 2.5 miles

  • By train

    PARIS SAINT LAZARE - LA DEFENSE At 8km / 4.97 miles

GPS :48.894848, 2.23954

Our accommodation(s)

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

Our restaurants and bars

Quinte & Sens

Type of cuisine: French

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

ARTI BAR

Refreshing champagnes, vintage wines from near and far, spirits and cocktails created by our barman await you in a warm and intimate atmosphere. On warm, sunny days, retreat to our terrace for a bubble of relaxation in the middle of this bustling area.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 190

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 44 people

Find out more

Our guest reviews for
Pullman Paris La Défense

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,898 reviews

TripAdvisor Rating 4.5/5

2,813 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Poor quality hotel

TripAdvisor rating 1.0/5

astridmoge Business - 24/09/2021 TripAdvisor review

This place seem very classy and chic from the front desk but the superior room that they gave me for the night was very poor in confort, a bit dusty and seems to have been closed during the covid period maybe but not a full cleaning has been done properly...bad energy, i left before sleep in it and I paid 166€ for that.

nice stay in Pullman

TripAdvisor rating 5.0/5

Jos076 24/09/2021 TripAdvisor review

Nice stay in Pullman. Booked a deluxe room on top floor for the saturday night. Got a free upgrade to a junior suite. Nice big room with plenty of space. However some remarks: the Bose music station is not really useable; it has a very outdated big/broad iPhone plug. And the showerfloor is raised to the bathroom floor, which let the water very easy stream under the door downwards... Breakfast is good: fresh juices and coffee brougt to the table. Parking in the garage is convenient, but costs 26€/24h.

Customer review rating 4.0/5

Anonymous Business - 19/09/2021 Confirmed reviews ALL

Overall very god, except that when I asked the reception desk upon arrival I was told that my corporate rate included breakfast which wasn't correct.

Good stay

Customer review rating 4.5/5

Tai Business - 14/09/2021 Confirmed reviews ALL

Front desk staff very courteous and welcoming. Always feels like I’m being welcomed back home… Hotel well located to meet my needs.

Customer review rating 3.0/5

Mohammed H. Families - 01/09/2021 Confirmed reviews ALL

I didn’t get the feeling of a good hospitality

Bad stay

Customer review rating 2.5/5

Anonymous Families - 21/08/2021 Confirmed reviews ALL

The staff doesn’t care about the customer No help most of the time

Dear Mansoor A., Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Bussiere Guest Experience Manager

Very good hotel!! Friendly staff! The breakfast was super

TripAdvisor rating 5.0/5

filipsV4210XT Family - 21/08/2021 TripAdvisor review

Friendly staff. Good housekeeping and wonderful rooms. The breakfast was very good . Definitely worth the price, for sure we will stay again. I even got an upgrade. It is very close to the La Defense area

Welcome back

Customer review rating 4.5/5

Anonymous Business - 13/08/2021 Confirmed reviews ALL

Very warm and authentic welcome (back) from all categories of employees (front desk, bar, restaurant, breakfast)

Dear Me H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Vanessa Bussiere Guest Experience Manager

Excellent staff and beautiful hotel!

Customer review rating 5.0/5

Darshana P. Couples - 09/08/2021 Confirmed reviews ALL

This was mine and my husbands first experience of staying at a Pullman and it certainly won’t be the last! Your staff at reception and room service are a credit to your company very helpful, attentive and kind. We thoroughly enjoyed our stay at the Pullman La Defence the room was excellent had everything you would require and a view to match.

Dear Guest, Thank you very much for recommending Pullman Paris La Défense ! What a pleasure for us to read that you truly enjoyed your stay with us and in particular the quality of service provided. We hope we will have the chance to welcome you again soon at Pullman Paris La Défense !/ We are all looking forward to welcome you again soon at Pullman Paris La Défense ! Sincerely, Vanessa Bussiere Guest Experience Manager

Nice stay

Customer review rating 4.5/5

James Families - 11/07/2021 Confirmed reviews ALL

Was a nice stay. Nice location near La Defense area of Paris. Staff was nice. A little tacky to be charged for the parking on top of the room.

Dear James E., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vanessa Bussiere Guest Experience

No complaint

Customer review rating 4.0/5

Nissim A. Business - 05/07/2021 Confirmed reviews ALL

The location is not convenient during the week end

Dear Mr a., Thank you so much for the great review you wrote concerning your stay at Pullman Paris La Défense. We are glad that you fully enjoyed this moment and we hope to see you again very soon. Sincerely, Vanessa Bussiere Guest Experience Manager

Practical but room not at required level

Customer review rating 3.0/5

Matthieu Business - 28/05/2021 Confirmed reviews ALL

Despite the upgrade and I thank the team for that the room was far too hot. The AC was clearly not sufficient. My room was 1616.

Dear Mr B. Thank you for choosing Pullman Paris La Défense and for taking the time to tell us about your experience. We are sincerely sorry to learn that you were not fully satisfied with air conditioner. Please be assured that this situation does not conform to our standards in terms of service and that I already informed our technical manager about this issue so that it does not happen again. Please be assured that we truly care about your feedback and that we will do our very best . Thank you again for sharing your feedback, it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Bussiere

Not easy during COVID Quarantine

Customer review rating 3.5/5

Hendrik Business - 22/03/2021 Confirmed reviews ALL

No life outside my hotel room: bar, restaurant, breakfast room was all closed due to COVID quarantine mesures. Reasonable breakfast. The cappuccino was made of powder which was not properly stirred. Nice modern room 1814 Good room cleaning.

Dear Hendrik, Thank you for taking the time to tell us about your stay at Pullman Paris La Défense. We are glad that you enjoyed the comfort and cleanliness of our rooms. We are sorry that the sanitary measures had such an impact on your satisfaction, please be sure that our entire team is looking forward to being back to normal situation as well! Also, please know that our cappuccino is not made of powder but always properly stirred, we regret that you had this impression. We would be very happy to welcome you again and this time make you live a more than perfect stay ! Sincerely, Louise Courtial Guest Experience Manager

Good Service

Customer review rating 4.0/5

Avatronics S. Business - 15/03/2021 Confirmed reviews ALL

The entire services provided by the receptionists, room service, daily cleaning services... were fine and acceptable. Room amenities are as standard as it should be. The location of hotel and its access to public transport is a negative.

Dear AVAtronics S., All the team joins me to thank you for your review regarding your recent stay at Pullman Paris La Défense. We are very pleased to learn that you enjoyed your stay with us and we thank you for your remarks which will surely help us to improve the quality of our service during these odd times. We truly hope we will welcome you back very soon to Pullman Paris La Défense. Sincerely, Louise Courtial Guest Experience Manager

Disappointing meal service on a friday evening whilst on business

Customer review rating 3.0/5

Ferenc K. Business - 13/03/2021 Confirmed reviews ALL

I stayed at the pullman for business, as usual. However, pretty disappointed that on a friday evening room service menu was restricted to an unacceptable minimum, no even a burger and fries was possible "because it is the weekend". I expect more from a business focused hotel.

Dear Ferenc k., Thank you for taking the time to tell us about your stay at Pullman Paris La Défense. We are deeply sorry for your disappointment concerning our room service choice on a friday evening. You can count on me to share your comments with our Chef in order to do our best to improve our service and make you fully satisfied during your next stay. All the team is looking forward to welcoming you again and this time make you live a more than perfect stay ! Sincerely, Louise Courtial Guest Experience Manager

One night Curfew stay

TripAdvisor rating 4.0/5

AkkiAstra Business - 23/01/2021 TripAdvisor review

Overnight business stay, cause of being inside from 18:00 a nice suite. Food and drinks delivered to the room pre order breakfast also delivered next morning to the room.Two minuspoints, bathroom leftside sink had a problem, cause of a right side as well no problem, but for a 5 star these things should be perfect. Nice bose sound bar however iphone 6 or so.....For the rest all perfect.

Dear AkkiAstra, We all thank you for your kind review after staying at Pullman Paris La Défense! We are pleased to read that you enjoyed our room service and pre-order system. We also thank you for your remarks concerning the sink and Bose device, please be sure that we will take the necessary measures to solve these issues right away. It would be our pleasure to welcome you back soon for another stay with us and we wish you a very happy New Year! Sincerely, Louise Courtial Guest Experience Manager

Perfect

TripAdvisor rating 5.0/5

Wim67 Couples - 01/01/2020 TripAdvisor review

Perfect stay at the Pullman La Défense hotel. The best breakfast in Paris. Absolutely kind personnel, clean rooms. It was our second stay this year in this hotel, and it won’t be the last. They give us an upgrade, so we could stay on the highest floor in a nice big room, which is difficult to find in Paris!

Dear Wim67, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our kind staff and our breakfast. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

BUSINESS HOTEL IN LA DEFENSE

TripAdvisor rating 4.0/5

Petrus V Business - 31/12/2019 TripAdvisor review

The Pullmann hotel isd well situated in the business area La Defense and handy if you have to travel outside Paris. Very friendly service at reception and breakfast. Nice special attendance of Mrs Mahrine Hafez, business relatioons., Unfortunately poor menu for dinner. Food however without any taste.

Dear Petrus V, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our great staff and our wonderful location. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that your experience did not meet your expectations concerning the menu for the dinner; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Great service.

TripAdvisor rating 5.0/5

alan w Couples - 25/12/2019 TripAdvisor review

Stayed at the Pullman La defense Paris between 18th to 22nd of December. I would very much like to highly recommend this hotel , it has all the amenities and service any guest would wish to receive. The staff are an absolute pleasure and are very friendly and helpful. I would especially like to commend the staff at reception and breakfast buffet , who were extremely helpful and always on hand to assist me during my stay. The hotels location and transport links nearby make it ideal for our stay in Paris. The rooms are large and modern with great bathrooms.

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback cncerning our very friendly and helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Very good experience

TripAdvisor rating 4.0/5

Ange3107 Couples - 31/07/2019 TripAdvisor review

Very good service in general. nice location not far from shops, The breakfast offers a large choice of food. I recommend. I had the possibilty to leave until 2pm. Which is very good when you have a late flight.

Dear Ange3107, Thank you for taking the time to share with us your impressions about your recent stay at Pullman Paris La Défense. We are really glad to read that you had an very good experience in our hotel and that you enjoyed our location, our breakfast and the late check-out. We will share this comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon at Pullman Paris La Défense ! Sincerely, Audrey Foutrel Guest Experience Manager

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