Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,217 reviews

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Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,217 reviews

TripAdvisor Rating  4.4/5  3,160 reviews

Certificate of excellence 2025

Satisfying

TripAdvisor rating 5.0/5

Reymon O TripAdvisor review

It was a lovely experience with the staff in the breakfast room . Will definitely come back to this hotel again ! Rooms were clean too

Dear reym0n0, Thank you for your kind feedback. It’s fantastic to know you enjoyed your experience at Pullman Paris La Défense. We’re thrilled you appreciated our breakfast team’s attentive service and found your room impeccably maintained. Your recognition of our value proposition, prime location near La Défense’s business hub, and consistent quality standards truly motivates our team to maintain these high standards across all aspects of our hotel. We look forward to welcoming you back in future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 3.5/5

Robert C. K. Business - Confirmed reviews ALL

Hotel is good, location perfect, staff friendly and breakfast meeting expectations. Slept well, the bed is comfortable with good mattress and pillows which is the essential. However the bathroom is dated. The sink was broken, the tap threw out more water sideways then to the sink which wet my whole toilet bag, the shower has most of the holes stuffed with no water coming out evenly and there wasn't a lot of water pressure. Oh well, it was functional, but I would expect more from Pullmann.

Dear Mr. K., Thank you very much for taking the time to share your impressions following your stay at Pullman Paris La Défense. We’re glad our central location and team’s hospitality met your business needs, and that you enjoyed our premium bedding. We regret the bathroom issues and have addressed them promptly to maintain our high standards in Europe’s largest business district. We hope to have the pleasure of seeing you again on your next trip to Paris. Kind regards, Cristina Parga, Quality and Guest Experience Manager

grate time, helpful stuff

TripAdvisor rating 5.0/5

Allan L TripAdvisor review

great hotel, front desk are very helpful, especially thanks to Kalhee, Charlotte, and Cedric, our group have a wonderful time here

Dear Allan, Thank you for such a positive review of your stay. We are thrilled you enjoyed your stay at Pullman Paris La Défense. Our team takes pride in delivering attentive service, and we're delighted our front desk colleagues contributed to your memorable visit. It's always rewarding to know our efforts to create comfortable stays resonate with guests. We hope to see you again soon for another enjoyable experience. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 1.5/5

Damir P. Business - Confirmed reviews ALL

service overall needs to be improved. Front office is not on top of things and front office manager is rude - questioned if guest is saying truth instead of checking his employee who gave false information. Accor should consider changing the hotel management entirely- unsuitable to run a five star hotel in prime business area.

Dear Mr P., Thank you for the time you have taken to review your stay. While our central location served your business needs well, we regret any frustration caused by service shortcomings. Your experience with our team falls below our usual standards, and we’ve taken corrective measures to prevent recurrence. We remain committed to delivering the seamless experience Pullman guests expect. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Amitava S. Business - Confirmed reviews ALL

Nice room, clean and good amenities, friendly staffs! Both of the agents at Front Desk (Mr. Yoann and Ms. Kalhee) was very helpful and offered a very warm-welcome! Breakfast was good!

Dear Mr S., Thank you for this positive review. We’re delighted you chose Pullman Paris La Défense for your business stay. Our team takes pride in maintaining welcoming spaces, and we’re thrilled you found your room comfortable. Special thanks for highlighting Yoann and Kalhee’s attentive service - we’ll share your kind words with them directly. That said, we regret any limitations you experienced in our dining offerings. Our chefs regularly update menus to balance variety with seasonal availability and we’ll be sure to reflect on your feedback. Nevertheless, we’re pleased our central La Défense location served your needs well. Being steps from major transport links helps guests maximize their Parisian experience. We would be delighted to welcome you back on another occasion. Kind regards, Cristina Parga, Quality and Guest Experience Manager

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Other web-users rate our hotel

  • 736 reviews 9.4/10 Location
  • 1,231 reviews 6.8/10 Room
  • 2,652 reviews 8.9/10 Service
  • 17 reviews 7.1/10 WiFi
  • 708 reviews 7.8/10 Breakfast
  • 542 reviews 7.7/10 Food
  • 492 reviews 7.6/10 Comfort
  • 395 reviews 6.2/10 Cleanliness

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