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Pullman Paris La Défense Hotel 5 stars

TripAdvisor rating 4.5/5 2,685 reviews
Pullman Paris La Défense
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+ 24 Services
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Hotel extras

  • Metro a 5-min walk, direct access to the center of Paris

  • Free breakfast for children, Family Rooms

  • The Quinte & Sens restaurant is recognized as the best restaurant in La Défense

  • A stone's throw from one of Europe's biggest shopping centers, open 7 days a week

  • Private parking garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
  • Babysitting on request
Business services
  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Paris La Défense

11 Avenue de l'Arche
92400
courbevoie
france

Tel: +33147175000

Fax: (+33)1/47175678

Contact email

Check-in from 14h00

Check out up to 12h00

  • La Défense - Grande Arche :   1 LA DEFENSE

  • LA DEFENSE :   RER A LA DEFENSE

  • FAUBOURG DE L'ARCHE :   Tram - T1 FAUBOURG DE L'ARCHE

  • By plane

    LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 25.9km / 16.09 miles

  • By plane

    PARIS ROISSY CDG At 30.9km / 19.2 miles

  • By helicopter

    Le Bourget At 20km / 12.5 miles

  • By car

    A14 - A13 At 0.3km / 0.19 miles

  • By car

    A86 At 4km / 2.5 miles

  • By train

    PARIS SAINT LAZARE - LA DEFENSE At 8km / 4.97 miles

GPS :48.894848, 2.23954

Our accommodations

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

CLASSIC ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: 2
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 27m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Magnificent View on La Défense, High Floor

  • Max. number of persons: 3
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 48m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds, Magnificent View on La Défense, High Floor

  • Max. number of persons: 3
  • Area: From 27m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY SUITE, 1 King Size Bed, 1 Sofa Bed, 180° View, High Floor

  • Max. number of persons: 4
  • Area: From 45m²
  • Views: City side, Panorama view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 King Size Bed, Breathtaking 180° View

  • Max. number of persons: 3
  • Area: From 45m²
  • Views: City side, Panorama view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESIDENTIAL SUITE, 2 King Size Beds, 180° View, Top Floor

  • Max. number of persons: 5
  • Area: From 100m²
  • Views: Panorama view *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

QUINTE & SENS

Type of cuisine: French

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUINTE & SENS

Photo non contractuelle / Strictly non binding

Refreshing champagnes, vintage wines from near and far, spirits and cocktails created by our barman await you in a warm and intimate atmosphere. On warm, sunny days, retreat to our terrace for a bubble of relaxation in the middle of this bustling area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 190 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Pullman Paris La Défense

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,230 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,685 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

conges

Customer review rating 4.5/5

Anonymous Families - 10/01/2020 Confirmed reviews ALL

satisfaisant

Chère Cliente, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis suite à votre séjour au Pullman Paris La Défense. Nous sommes ravis que vous ayez été satisfait de votre séjour parmi nous, et que le service et notre accueil aient été à la hauteur de vos attentes. Votre satisfaction est notre priorité quotidienne. Nous faisons ainsi de notre mieux pour vous fournir un service unique de qualité. Toute l'équipe du Pullman Paris La Défense vous souhaite une très belle année 2020 ! Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Sincèrement, Audrey Foutrel Directrice Expérience Client

Professional Service

Customer review rating 4.5/5

Dewi P. Families - 09/01/2020 Confirmed reviews ALL

I was planning to stay at Pullman La defense Paris from 18 to 20 of December, but due to The National Strike, I was forced to leave Paris on 19 December early morning at 05.00. Before arrival, I email the hotel, with Ms. Pauline Adler, asking for early check-in and change of type of the room, and my request was granted. Thank you for that, even though my brother, had to check-in at 17.00 pm. Check-in itself was not so smooth, because the front desk did not know about my request, but finally, it was clear. Front Desk staff were professional, but lack of warmth acceptance (or I just felt that way). They were helpful. They helped me booked taxis for early leaving. The hotel's location and transport links nearby made it ideal for our stay in Paris. But If you just stay for a few nights, I recommend staying in Central Paris.

Dear Dewi P., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note and your review ! It is always a pleasure to receive positive feedback about our great service, our professional and very helpful staff. A big thank you for your comment concerning Pauline :-D We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Bed bugs on our stay

Customer review rating 4.5/5

Luis F. G. Couples - 08/01/2020 Confirmed reviews ALL

We had a bad experience with bed bugs in our stay at Pullman La Defense. For this reason we did not enjoy our stay the way we expected.

Fantastic communication.

Customer review rating 4.5/5

Egle Friends - 04/01/2020 Confirmed reviews ALL

Very good location and food. Nice communication with clients. Convenient transportation by public transport. Thank you.

Dear Egle, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback concerning our very good location and food, and our very nice staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Keep it up

Customer review rating 4.5/5

Amin A. Families - 04/01/2020 Confirmed reviews ALL

Lovely staff Hospitable Efficient Will repeat it again And will recommend it to my friends.

Dear Amin A., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback and your lovely words concerning our staff . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Amazing

Customer review rating 4.5/5

Nicole Couples - 04/01/2020 Confirmed reviews ALL

Absolutely amazing

Dear Nicole, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Absolutely unbelievable and magical

Customer review rating 4.5/5

Sean B. Couples - 04/01/2020 Confirmed reviews ALL

Transport ideally located great shopping centre nearby and the hotel facilities are world class so happy I chose this place staff are so friendly and speak english!!

Dear Sean B., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback. A big thank you for your kind words concerning our very good location and our very friendly staff. :-D I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Friendly staff, dirty and old hotel

Customer review rating 4.5/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

The staff are the best of the best very friendly. The suite rooms are very spacious. However, 1) the level of Cleanliness of the hotel is miserable 2) and the overall feel of the furniture and the public areas is outdated.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. We are really glad that you enjoyed your stay with us and especially our avec very nice and friendly staff I am sorry that your experience did not meet your expectations about the cleanliness of your room; please allow me to express my sincerest apologies. I informed our general housekeeper about this problem. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager

Very Warm and kind welcome, all the staff was very helpfull

Customer review rating 4.5/5

I. P. Families - 02/01/2020 Confirmed reviews ALL

We were in La Defense for a mini trip. We were happy to stay there close the the only available metro line. Large well equipped and clean rooms.

Dear P. I., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our clean rooms and our wonderful location. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Our family stay in Paris Pullman

Customer review rating 4.5/5

Shadi O. Families - 01/01/2020 Confirmed reviews ALL

Our family stay in Paris pullman la defence, started with a wonderful welcome from Mrs Bathilde at the reception who was very helpful, professional dn friendly at the same time. We loved everyday of our stay and the services including cleaning and staff were second to none. We have not experienced any problems or issues despite the current Grave, everything went perfect for us. We will definitely come again as we did in the past.

Dear Shadi O., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our wonderful staff. A big thank you for your kind words concerning Bathilde at the reception ! :-D We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Perfect

TripAdvisor rating 4.5/5

Wim67 Couples - 01/01/2020 TripAdvisor review

Perfect stay at the Pullman La Défense hotel. The best breakfast in Paris. Absolutely kind personnel, clean rooms. It was our second stay this year in this hotel, and it won’t be the last. They give us an upgrade, so we could stay on the highest floor in a nice big room, which is difficult to find in Paris!

Dear Wim67, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our kind staff and our breakfast. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

BUSINESS HOTEL IN LA DEFENSE

TripAdvisor rating 4.5/5

Petrus V Business - 31/12/2019 TripAdvisor review

The Pullmann hotel isd well situated in the business area La Defense and handy if you have to travel outside Paris. Very friendly service at reception and breakfast. Nice special attendance of Mrs Mahrine Hafez, business relatioons., Unfortunately poor menu for dinner. Food however without any taste.

Dear Petrus V, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our great staff and our wonderful location. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that your experience did not meet your expectations concerning the menu for the dinner; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Beautiful hotel

Customer review rating 4.5/5

Jean Couples - 25/12/2019 Confirmed reviews ALL

Nice place, very good and professional staff. They know me and they know how to make my stay a wonderful time. Thanks a lot!

Dear Jean, We very much appreciate your comments regarding your wonderful stay at Pullman Paris La Défense. Thank you for this beautiful note and your kind words concerning our very professional staff! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Great service.

TripAdvisor rating 4.5/5

alanlw1964 Couples - 25/12/2019 TripAdvisor review

Stayed at the Pullman La defense Paris between 18th to 22nd of December. I would very much like to highly recommend this hotel , it has all the amenities and service any guest would wish to receive. The staff are an absolute pleasure and are very friendly and helpful. I would especially like to commend the staff at reception and breakfast buffet , who were extremely helpful and always on hand to assist me during my stay. The hotels location and transport links nearby make it ideal for our stay in Paris. The rooms are large and modern with great bathrooms.

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback cncerning our very friendly and helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Pleasant stay

Customer review rating 4.5/5

Danny Families - 23/12/2019 Confirmed reviews ALL

We stayed at the pullmans for two nights as family. The rooms were super clean. The service was great. Special thanks to Daniel and his crew from the breakfast team. Our room was a little noisy since it was located next to the elevator. Public transport is near by and the internet worked well!

Dear Danny We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. Thank you for your kind words concerning our staff, a big thank you for Daniel ! It is always a pleasure to receive positive feedback concerning our nice clean rooms and our great service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Not the quality one expects from a 5 stars hotel

Customer review rating 4.5/5

Beeckmans Business - 23/12/2019 Confirmed reviews ALL

Mini Bar never refilled Gym extremely bad and without any real equipments

Dear Jean-Louis Beeckmans , Dear Glokke Sergey, Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations concerning our fitness area and our mini bar; please allow me to express my sincerest apologies. As such, I am pleased to offer you 1000 points on your loyalty card. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager

Week-end parisien

Customer review rating 4.5/5

Chevalier Friends - 22/12/2019 Confirmed reviews ALL

Excellente..

Chère Madame Chevalier, Un grand merci pour votre recommandation suite à votre week end parisien ! C'est un réel plaisir de lire que vous gardez un excellent souvenir de votre séjour et notamment de notre petit déjeuner. Nous avons à cœur de proposer un large choix sur notre buffet afin que nos clients débutent au mieux leur journée. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement. Bien à vous, Sincèrement, Audrey Foutrel Directrice Expérience Client

Expected more than experienced

Customer review rating 4.5/5

S. G. Solo - 21/12/2019 Confirmed reviews ALL

Price / quality / services ratio does not match significantly. Room, breakfast, fitness - expected more than experienced.

Dear G. S., Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As such, I am pleased to offer you 1000 points on your loyalty card. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager

Business trip

Customer review rating 4.5/5

Anonymous Business - 21/12/2019 Confirmed reviews ALL

Very pleasent stay! The staff was extremely welcoming and helpful. Clean and spacious room. Noice from the road below didn't reach the room. Breakfast was nice. Too bad, I stayed only for one night but I'll definetly choose Pullman for my next trip as well.

Dear Guest, We very much appreciate your comments regarding your very pleasent stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for your kind words concerning our very welcoming and helpfulstaff, and our nice breakfast. :-D I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Pleasant - would stay again

Customer review rating 4.5/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Comfortably bed. Great shower - although the door rubber was missing and water did spray through - also I was unsure what Items I could use that were free or chargable

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note and your great review concerning our confortable bed, and great shower ! It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted that our hotel has met your expectations. I am sorry that your experience did not meet your expectations about the bathroom; please allow me to express my sincerest apologies. I informed our technical service about this problem. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Audrey Foutrel Guest Experience Manager
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