Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.3/5 1,916 reviews

Best price
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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE (Courbevoie), France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,916 reviews

TripAdvisor Rating  4.5/5  3,068 reviews

Certificate of excellence 2024

Dirty/old room

Customer review rating 1.5/5

Krister K. Couples - Confirmed reviews ALL

Hey, We stayd 2 nights at the hotel and it was a disapointment. Room was dirty, bathroom had mold on the tiles so it was not a 5 star hotel experience..maybe 3 would be closer. Breakfast was not up to standards, few thing to choose from, second day the omeIett was badly made... suggest people to look for another hotel for this price. We payd 555 eur for this but 100% never go back.

Dear Krister, We are deeply sorry to hear about your disappointing experience at our hotel. We sincerely apologize that the cleanliness of your room and bathroom fell short of our usual standards, particularly regarding the mold issue. We understand your frustration with the breakfast offerings and quality, especially the omelette preparation. Please know that we take your feedback very seriously and will address these concerns immediately with our housekeeping and culinary teams to ensure significant improvements. We appreciate that you found our check-in, check-out, and staff interactions satisfactory. However, we recognize that this does not compensate for the other shortcomings you experienced. We are committed to providing a 5-star experience and would welcome the opportunity to make things right if you choose to give us another chance in the future. PPLD Team

Great Stay

Customer review rating 5.0/5

Aline Business - Confirmed reviews ALL

Great stay as usual with Pullman Paris La Defense. Good food as well. Tx

Dear Aline, We're thrilled to hear about your wonderful experience at Pullman Paris La Defense! Your satisfaction with our accommodation, Wi-Fi, and staff is truly appreciated. We're delighted you enjoyed our cuisine as well. We've noted your comment about the orange juice and will ensure it's always available for our breakfast service. Thank you for your loyalty as a Gold member. We look forward to welcoming you back soon! PPLD Team

Not good value

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

OK hotel but not worth the price. It is quite old and would require some repairs and upgrade.

Dear valued guest, We appreciate your feedback on your recent stay. We're glad you found our hotel acceptable, but we understand your concerns about the value and condition. We're committed to enhancing our guests' experiences and will address the issues you've raised. Our team is working on improvements to ensure better comfort and satisfaction. We hope to have the opportunity to welcome you back and exceed your expectations in the future. PPLD Team

Accor reward points not awarded.

Customer review rating 2.0/5

Hans Business - Confirmed reviews ALL

Why are my stays not automatically translated in reward points? Only when I ask explicitly for it, I get the reward points. I missed already several times the reward points this year.

Dear Mr D., We sincerely apologize for the inconvenience you've experienced with your reward points. We understand your frustration and would like to address this issue promptly. Our team will investigate why your stays aren't automatically converting to points and work on improving this process. We value your loyalty and want to ensure you receive all the benefits you deserve. Please contact our customer service team for immediate assistance with your missing points. PPLD Team

Always great quality

Customer review rating 5.0/5

Anon Business - Confirmed reviews ALL

It is always difficult to be away from family, but the clean, warm, comfortable environment makes it ok!

Dear Mr T., We're thrilled to hear that our clean, warm, and comfortable environment helped ease your time away from family. We're especially pleased that our dinner service staff made a positive impression. Thank you for your kind words. We look forward to welcoming you back soon. Best regards, PPLD Team

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Other web-users rate our hotel

  • 610 reviews 9.3/10 Location
  • 1,127 reviews 6.7/10 Room
  • 1,782 reviews 9/10 Service
  • 23 reviews 7.9/10 WiFi
  • 496 reviews 8/10 Breakfast
  • 490 reviews 7.7/10 Comfort
  • 378 reviews 7.6/10 Food
  • 323 reviews 6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.