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Pullman Paris La Défense Hotel 5 stars

Customer review rating 4.5/5 8,777 reviews

ALLSAFE approved hotel

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Pullman Paris La Défense
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+ 23 Services

Hotel extras

  • Metro a 5-min walk, direct access to the center of Paris

  • ALLSAFE label: we welcome you in line with the hygiene and safety standards

  • The Quinte & Sens restaurant is recognized as the best restaurant in La Défense

  • A stone's throw from one of Europe's biggest shopping centers, open 7 days a week

  • Private parking garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing (nearby) Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request Paying
Business services
  • 13 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Paris La Défense

11 Avenue de l'Arche
92400 courbevoie
france

Tel: +33147175000

Fax: (+33)1/47175678

Check-in from 14h00

Check out up to 12h00

  • La Défense - Grande Arche :  1 LA DEFENSE

  • LA DEFENSE :  RER A LA DEFENSE

  • FAUBOURG DE L'ARCHE :  Tram - T1 FAUBOURG DE L'ARCHE

  • By plane

    LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 25.9km / 16.09 miles

  • By plane

    PARIS ROISSY CDG At 30.9km / 19.2 miles

  • By helicopter

    Le Bourget At 20km / 12.5 miles

  • By car

    A14 - A13 At 0.3km / 0.19 miles

  • By car

    A86 At 4km / 2.5 miles

  • By train

    PARIS SAINT LAZARE - LA DEFENSE At 8km / 4.97 miles

GPS :48.894848, 2.23954

Our accommodation(s)

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

CLASSIC ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

SUPERIOR ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Magnificent View on La Défense, High Floor

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

CLASSIC ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 Single Size Beds, Magnificent View on La Défense, High Floor

  • Max. number of persons: 3
  • Area: From 27 / 291 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

QUINTE & SENS

Type of cuisine: French

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

Menu (PDF)

ARTI BAR

Refreshing champagnes, vintage wines from near and far, spirits and cocktails created by our barman await you in a warm and intimate atmosphere. On warm, sunny days, retreat to our terrace for a bubble of relaxation in the middle of this bustling area.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 190

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 44 people

Find out more

Our guest reviews for
Pullman Paris La Défense

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,777 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,781 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Practical but room not at required level

Customer review rating 3.0/5

Matthieu Business - 28/05/2021 Confirmed reviews ALL

Despite the upgrade and I thank the team for that the room was far too hot. The AC was clearly not sufficient. My room was 1616.

Dear Mr B. Thank you for choosing Pullman Paris La Défense and for taking the time to tell us about your experience. We are sincerely sorry to learn that you were not fully satisfied with air conditioner. Please be assured that this situation does not conform to our standards in terms of service and that I already informed our technical manager about this issue so that it does not happen again. Please be assured that we truly care about your feedback and that we will do our very best . Thank you again for sharing your feedback, it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vanessa Bussiere

Not easy during COVID Quarantine

Customer review rating 3.5/5

Hendrik Business - 22/03/2021 Confirmed reviews ALL

No life outside my hotel room: bar, restaurant, breakfast room was all closed due to COVID quarantine mesures. Reasonable breakfast. The cappuccino was made of powder which was not properly stirred. Nice modern room 1814 Good room cleaning.

Dear Hendrik, Thank you for taking the time to tell us about your stay at Pullman Paris La Défense. We are glad that you enjoyed the comfort and cleanliness of our rooms. We are sorry that the sanitary measures had such an impact on your satisfaction, please be sure that our entire team is looking forward to being back to normal situation as well! Also, please know that our cappuccino is not made of powder but always properly stirred, we regret that you had this impression. We would be very happy to welcome you again and this time make you live a more than perfect stay ! Sincerely, Louise Courtial Guest Experience Manager

Good Service

Customer review rating 4.0/5

Avatronics S. Business - 15/03/2021 Confirmed reviews ALL

The entire services provided by the receptionists, room service, daily cleaning services... were fine and acceptable. Room amenities are as standard as it should be. The location of hotel and its access to public transport is a negative.

Dear AVAtronics S., All the team joins me to thank you for your review regarding your recent stay at Pullman Paris La Défense. We are very pleased to learn that you enjoyed your stay with us and we thank you for your remarks which will surely help us to improve the quality of our service during these odd times. We truly hope we will welcome you back very soon to Pullman Paris La Défense. Sincerely, Louise Courtial Guest Experience Manager

Disappointing meal service on a friday evening whilst on business

Customer review rating 3.0/5

Ferenc K. Business - 13/03/2021 Confirmed reviews ALL

I stayed at the pullman for business, as usual. However, pretty disappointed that on a friday evening room service menu was restricted to an unacceptable minimum, no even a burger and fries was possible "because it is the weekend". I expect more from a business focused hotel.

Dear Ferenc k., Thank you for taking the time to tell us about your stay at Pullman Paris La Défense. We are deeply sorry for your disappointment concerning our room service choice on a friday evening. You can count on me to share your comments with our Chef in order to do our best to improve our service and make you fully satisfied during your next stay. All the team is looking forward to welcoming you again and this time make you live a more than perfect stay ! Sincerely, Louise Courtial Guest Experience Manager

One night Curfew stay

TripAdvisor rating 4.0/5

AkkiAstra Business - 23/01/2021 TripAdvisor review

Overnight business stay, cause of being inside from 18:00 a nice suite. Food and drinks delivered to the room pre order breakfast also delivered next morning to the room.Two minuspoints, bathroom leftside sink had a problem, cause of a right side as well no problem, but for a 5 star these things should be perfect. Nice bose sound bar however iphone 6 or so.....For the rest all perfect.

Dear AkkiAstra, We all thank you for your kind review after staying at Pullman Paris La Défense! We are pleased to read that you enjoyed our room service and pre-order system. We also thank you for your remarks concerning the sink and Bose device, please be sure that we will take the necessary measures to solve these issues right away. It would be our pleasure to welcome you back soon for another stay with us and we wish you a very happy New Year! Sincerely, Louise Courtial Guest Experience Manager

Excellent Service

Customer review rating 4.0/5

Saad Business - 10/11/2020 Confirmed reviews ALL

Nice place to stay for business trips & very friendly staff.

Dear Saad, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback especially when concerning our friendly staff and excellent service. :) Thank you again for sharing your experience, and we hope your next business trip with us will be as pleasant as the previous one. Sincerely, Louise Courtial Guest Experience Manager
Customer review rating 4.5/5

Jeremy Solo - 15/10/2020 Confirmed reviews ALL

Very good stay, very friendly and helpful staff with a very comfortable and quality accommodation. The room was quiet, clean, high quality, and there wasn't any issue during the whole stay. The breakfast was good as well. Amazing stay overall for a very affordable price!

Dear Jeremy, All the team joins me to thank you for your kind words regarding your recent stay at Pullman Paris La Défense. We are very pleased to read that you enjoyed your stay and that you especially appreciated the sympathy of our staff, the comfort of our rooms and the quality of our breakfast. It is a pleasure to know that your stay was worth its price. Your satisfaction being our top priority, your positive feedback will surely motivate our team even more in order to provide the best service possible at every moment. :) See you soon at Pullman Paris La Défense! Sincerely, Louise Courtial Guest Experience Manager

Nice stay

Customer review rating 4.0/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

Very friendly staff, they really made you feel home.

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. All the team joins me to thank you for your kind remarks concerning our staff as it is our goal to make our dear Guests feel as if they were at home. We regret that your room and your breakfast did not reach all your expectations, I will inform our technical Director and Restaurant Manager so that we improve our quality of service. We hope to see you back soon at Pullman Paris La Défense. Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

Not a 5 Star! maybe a 3 star with potential to become 4

Customer review rating 2.0/5

Thomas Business - 14/03/2020 Confirmed reviews ALL

Please read the feedback I have provided below. I can publish the video of the wash basin if required. https://www.tripadvisor.co.uk/ShowUserReviews-g19…-d229620-r74…-Pullman_Paris_La_Defense-La_Defense_Hauts_de_Seine_Ile_de_France.html There was no follow up by hotel on my complaints. I have spent premium and got a 3 star facility which is unacceptable.

Dear Thomas J., Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. We are sorry to read that your experience did not meet your expectations; please allow me to express my sincerest apologies. In the link you had sent us, we clearely already answered you and we took immediate actions on all the elements you wrote, so once again, thank you very much for taking the time to write to us. I permit myself to credit your All card as a genuine gesture of apologize. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

Very good stay and high quality service. We will be back

Customer review rating 5.0/5

P. T. Couples - 10/03/2020 Confirmed reviews ALL

Very good stay and high quality service. We will be back

Dear Mr P., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. All the team is truly satisfied to learn that you fully enjoyed your stay and our "high quality service". We will be more than happy to welcome you back to Pullman Paris La Défense for another great experience! Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

Good Stay, good location close to Metro

Customer review rating 4.0/5

Marc C. Business - 08/03/2020 Confirmed reviews ALL

nice staff good breakfast and staff very friendly only thing missing in the room were 'hooks' or something to hang your coat. Specially when it rains it is not handy to hang your coat in the closet

Dear Marc C., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team in order to improve the few negative points that you brought out, thank you for your help. Thank you again for sharing your experience and we hope to see you back soon! Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

excellent stay

Customer review rating 4.5/5

Beatriz M. Business - 04/03/2020 Confirmed reviews ALL

excellent stay reception great service. only one comment that it is external the stair to go to la Defense Arch didn't work properly difficult to the people that has problems or luggage.

Dear Mrs M., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is such a pleasure to know that you found our service excellent, you can count on me to share your positive feedback with the entire team! We regret that the external escalators were not working properly during your stay, please know that we will share this issue with the technical service of the City, which is in charge of that, so that it does not bother any other Client. Thank you again for your feedback. Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

Excellent stay

Customer review rating 5.0/5

Marc Business - 02/03/2020 Confirmed reviews ALL

Nice hotel with good kitchen and extremely friendly staff

Dear Marc, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Nice hotel

Customer review rating 4.5/5

Al Business - 02/03/2020 Confirmed reviews ALL

Quiet room, good breakfast, nice staff

Dear Al, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Great stay

Customer review rating 4.5/5

Jean-david N. Solo - 01/03/2020 Confirmed reviews ALL

My stay was pleasant and comfortable. I couldn’t ask for more.

Dear Mr N., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback and to know that you found your stay pleasant and comfortable. We are sorry that you were disappointed by your welcome drink and we hope that next time you will have a best experience. All the team remains at your disposal for any request and we hope to see you soon. Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

Great stay

Customer review rating 5.0/5

Dorota Business - 28/02/2020 Confirmed reviews ALL

Very modern, fantastic people working there, great breakfasts

Dear Dorota, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially Kinga for the Polish chat and David for his cooking. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louise Courtial Guest Experience Manager Directrice Expérience Client

Perfect

TripAdvisor rating 5.0/5

Wim67 Couples - 01/01/2020 TripAdvisor review

Perfect stay at the Pullman La Défense hotel. The best breakfast in Paris. Absolutely kind personnel, clean rooms. It was our second stay this year in this hotel, and it won’t be the last. They give us an upgrade, so we could stay on the highest floor in a nice big room, which is difficult to find in Paris!

Dear Wim67, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our kind staff and our breakfast. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

BUSINESS HOTEL IN LA DEFENSE

TripAdvisor rating 4.0/5

Petrus V Business - 31/12/2019 TripAdvisor review

The Pullmann hotel isd well situated in the business area La Defense and handy if you have to travel outside Paris. Very friendly service at reception and breakfast. Nice special attendance of Mrs Mahrine Hafez, business relatioons., Unfortunately poor menu for dinner. Food however without any taste.

Dear Petrus V, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback about our great staff and our wonderful location. We are really glad to read that you enjoyed your night with us, in the La Défense area. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I am sorry that your experience did not meet your expectations concerning the menu for the dinner; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Great service.

TripAdvisor rating 5.0/5

alan w Couples - 25/12/2019 TripAdvisor review

Stayed at the Pullman La defense Paris between 18th to 22nd of December. I would very much like to highly recommend this hotel , it has all the amenities and service any guest would wish to receive. The staff are an absolute pleasure and are very friendly and helpful. I would especially like to commend the staff at reception and breakfast buffet , who were extremely helpful and always on hand to assist me during my stay. The hotels location and transport links nearby make it ideal for our stay in Paris. The rooms are large and modern with great bathrooms.

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. Thank you for this beautiful note! It is always a pleasure to receive positive feedback cncerning our very friendly and helpful staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager

Very good experience

TripAdvisor rating 4.0/5

Ange3107 Couples - 31/07/2019 TripAdvisor review

Very good service in general. nice location not far from shops, The breakfast offers a large choice of food. I recommend. I had the possibilty to leave until 2pm. Which is very good when you have a late flight.

Dear Ange3107, Thank you for taking the time to share with us your impressions about your recent stay at Pullman Paris La Défense. We are really glad to read that you had an very good experience in our hotel and that you enjoyed our location, our breakfast and the late check-out. We will share this comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again very soon at Pullman Paris La Défense ! Sincerely, Audrey Foutrel Guest Experience Manager

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