Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.3/5 2,004 reviews

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Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,004 reviews

TripAdvisor Rating  4.5/5  3,072 reviews

Certificate of excellence 2024

Terrible bed

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

The room in itself was fine, however the matras was horrible. It was extremely hard with no flexibility. Aweful!

Dear Sven, We sincerely apologize for the discomfort you experienced with the mattress during your stay. Your feedback is invaluable, and we're committed to addressing this issue promptly. We appreciate your positive comments about the room and other aspects of your visit. Our team is dedicated to improving the quality of our bedding to ensure a restful experience for all our guests. Thank you for bringing this to our attention. PPLD Team

convenient

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

impersonal compared to other hotels in the group

Dear Rachel, thank you for your feedback. We're glad you found our hotel convenient. We appreciate your comments about our staff and will strive to enhance our personal touch for future visits. PPLD Team

Perfect stay as always

Customer review rating 5.0/5

Agnes Business - Confirmed reviews ALL

Thank you for making my stay perfect again! From the first moment of arrival reception through the hospitality during my stay till the last moment it has again been a true pleasure to stay at the Pullman La Defense. It always feels like coming home, and it is because of the people that work here. And because of the bed where I sleep the best, I have started the research the brand to get it for my home, too. :) Thank you!

Dear Agnes, Hello and thank you for your wonderful review! We're thrilled to hear that your stay at Pullman La Defense was perfect once again. It's heartwarming to know that you felt at home from the moment you arrived until your departure. We're delighted that our team's hospitality made such a positive impression on you. It's fantastic that you found our beds so comfortable – sweet dreams are indeed essential! We're honored by your kind words about our staff, especially Elsa from the Sales team and our restaurant crew. Your satisfaction is our ultimate goal, and we're overjoyed to have exceeded your expectations. We truly appreciate your loyalty as a Platinum member and look forward to welcoming you back for another exceptional experience soon. PPLD Team

Perfect stay as always

TripAdvisor rating 5.0/5

theagnesb Business - TripAdvisor review

Thank you for making my stay perfect with the kind hospitality of all the staff and the comfort of the suite. Special kudos to the comfy bed which guarantees I sleep like a baby there every time. Thank you and see you soon!

Very average

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The breakfast experience was horrible. There wasn't a single seat available including at the bar, yet at the entrance they continued letting people in and only opened an additional room quite late. It was loud, busy and wasn't appealing to have breakfast at all. It felt like everyone had to rush having breakfast. The elevators are not great either, you push the button to go up, it goes up, in between someone else enters and wants to go down and it goes down instead of going to your floor first.

Dear valued guest, We sincerely appreciate your feedback and regret to hear about your unsatisfactory breakfast experience. We understand how crucial a good start to the day is, especially for business travelers. Your comments about the crowded dining area and elevator issues have been noted. We are committed to improving our services and will work on managing the breakfast rush more effectively, including opening additional seating areas promptly. Regarding the elevators, we'll review their programming to ensure a more efficient guest experience. We're pleased to hear that you found our Wi-Fi, cleanliness, and check-out process satisfactory. Our team strives to provide excellent service, and we'll use your feedback to enhance our offerings. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future. PPLD Team

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Other web-users rate our hotel

  • 623 reviews 9.4/10 Location
  • 1,144 reviews 6.8/10 Room
  • 1,844 reviews 9/10 Service
  • 24 reviews 8.2/10 WiFi
  • 513 reviews 8/10 Breakfast
  • 505 reviews 7.6/10 Comfort
  • 406 reviews 7.9/10 Food
  • 328 reviews 6.2/10 Cleanliness

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