Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,274 reviews

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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE, France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,274 reviews

TripAdvisor Rating  4.4/5  3,165 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Michel C. Business - Confirmed reviews ALL

Excellente

Cher Monsieur C., Merci pour ce charmant commentaire. Nous sommes ravis que votre voyage professionnel se soit déroulé dans les meilleures conditions. Votre confiance est notre plus belle récompense, d’autant plus qu’elle émane d’un voyageur habitué comme vous. Ce serait une joie de vous accueillir de nouveau. Bien à vous, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Jens R. A. Business - Confirmed reviews ALL

I could ned get a key to the room because the internet was down

Dear Mr R. A., Thank you for sharing your experience with us. We are delighted that you enjoyed breakfast during your stay at Pullman Paris La Défense and appreciate your recognition of our team at the reception desk, especially in how they supported you with your room access. Your comments mean a lot to us and inspire our team to continue delivering attentive service. Still, we are sincerely sorry that some aspects of your stay did not meet your expectations. Difficulties with room access and connectivity can be frustrating, especially during a business trip, and we regret the inconvenience you experienced. We have also taken note of your comments regarding room cleanliness and the clarity of pricing; transparency and high housekeeping standards are important to us, and we will remain attentive to our guests’ feedback on these areas. Nonetheless, your overall positive score is much appreciated and encourages us, and we hope you will consider staying with us again when visiting the area. We would be honored to welcome you again on a future occasion. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 2.0/5

Richard O. Business - Confirmed reviews ALL

The room was generally clean, though a large cockroach was present. During breakfast, the staff appeared overwhelmed; I received the wrong omelet, the hot water dispenser was unavailable, and repeated requests for hot water went unanswered. Several items were also not replenished.

Dear Mr. O., Thank you for taking the time to share your feedback following your business stay with us. We are pleased that you found your booking process smooth and appreciated your check-in experience. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. We sincerely regret the shortcomings you encountered in your accommodation and the service challenges during your morning meal. Our housekeeping team takes great pride in maintaining our rooms to the highest standards, and our culinary staff is always available to address any concerns on site to ensure a pleasant experience. Nonetheless, we are grateful that you found our connectivity, departure process and overall value satisfactory during your visit. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Sandra D. B. Business - Confirmed reviews ALL

Personnel charmant

Chère Madame D. B., Merci d’avoir pris le temps D. partager vos impressions avec nous. Nous sommes heureux que vous ayez passé un bon séjour parmi nous et que vous ayez été marqué par la gentillesse D. notre équipe. Votre mention spéciale concernant notre femme D. chambre et notre barman nous touche particulièrement. Ces retours motivent quotidiennement notre engagement à offrir un service personnalisé. Par ailleurs, nous avons bien pris note D. votre remarque sur la connexion internet. Nous espérons vous revoir très bientôt pour un séjour tout aussi réussi. Bien à vous, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Reymon Y. W. (. L. O. Business - Confirmed reviews ALL

Polite & very accommodating staff

Dear Mr O., Thank you for sharing this review of your time at our hotel. It’s wonderful you had such a positive experience. Our colleagues work hard to create welcoming moments for guests, and we’re thrilled this came through during your business stay. We look forward to welcoming you back for another memorable experience. Best wishes, Cristina Parga, Quality and Guest Experience Manager

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Other web-users rate our hotel

  • 751 reviews 9.3/10 Location
  • 1,262 reviews 6.8/10 Room
  • 2,721 reviews 8.9/10 Service
  • 19 reviews 7.5/10 WiFi
  • 738 reviews 7.8/10 Breakfast
  • 505 reviews 7.8/10 Comfort
  • 401 reviews 6.2/10 Cleanliness
  • 253 reviews 5.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.