Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,213 reviews

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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE (Courbevoie), France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,213 reviews

TripAdvisor Rating  4.4/5  3,160 reviews

Certificate of excellence 2025

Satisfying

TripAdvisor rating 5.0/5

Reymon O TripAdvisor review

It was a lovely experience with the staff in the breakfast room . Will definitely come back to this hotel again ! Rooms were clean too

Customer review rating 3.5/5

Robert C. K. Business - Confirmed reviews ALL

Hotel is good, location perfect, staff friendly and breakfast meeting expectations. Slept well, the bed is comfortable with good mattress and pillows which is the essential. However the bathroom is dated. The sink was broken, the tap threw out more water sideways then to the sink which wet my whole toilet bag, the shower has most of the holes stuffed with no water coming out evenly and there wasn't a lot of water pressure. Oh well, it was functional, but I would expect more from Pullmann.

Dear Mr. K., Thank you very much for taking the time to share your impressions following your stay at Pullman Paris La Défense. We’re glad our central location and team’s hospitality met your business needs, and that you enjoyed our premium bedding. We regret the bathroom issues and have addressed them promptly to maintain our high standards in Europe’s largest business district. We hope to have the pleasure of seeing you again on your next trip to Paris. Kind regards, Cristina Parga, Quality and Guest Experience Manager

grate time, helpful stuff

TripAdvisor rating 5.0/5

Allan L TripAdvisor review

great hotel, front desk are very helpful, especially thanks to Kalhee, Charlotte, and Cedric, our group have a wonderful time here

Customer review rating 1.5/5

Damir P. Business - Confirmed reviews ALL

service overall needs to be improved. Front office is not on top of things and front office manager is rude - questioned if guest is saying truth instead of checking his employee who gave false information. Accor should consider changing the hotel management entirely- unsuitable to run a five star hotel in prime business area.

Dear Mr P., Thank you for the time you have taken to review your stay. While our central location served your business needs well, we regret any frustration caused by service shortcomings. Your experience with our team falls below our usual standards, and we’ve taken corrective measures to prevent recurrence. We remain committed to delivering the seamless experience Pullman guests expect. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Amitava S. Business - Confirmed reviews ALL

Nice room, clean and good amenities, friendly staffs! Both of the agents at Front Desk (Mr. Yoann and Ms. Kalhee) was very helpful and offered a very warm-welcome! Breakfast was good!

Dear Mr S., Thank you for this positive review. We’re delighted you chose Pullman Paris La Défense for your business stay. Our team takes pride in maintaining welcoming spaces, and we’re thrilled you found your room comfortable. Special thanks for highlighting Yoann and Kalhee’s attentive service - we’ll share your kind words with them directly. That said, we regret any limitations you experienced in our dining offerings. Our chefs regularly update menus to balance variety with seasonal availability and we’ll be sure to reflect on your feedback. Nevertheless, we’re pleased our central La Défense location served your needs well. Being steps from major transport links helps guests maximize their Parisian experience. We would be delighted to welcome you back on another occasion. Kind regards, Cristina Parga, Quality and Guest Experience Manager

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Other web-users rate our hotel

  • 736 reviews 9.4/10 Location
  • 1,231 reviews 6.8/10 Room
  • 2,652 reviews 8.9/10 Service
  • 17 reviews 7.1/10 WiFi
  • 708 reviews 7.8/10 Breakfast
  • 542 reviews 7.7/10 Food
  • 492 reviews 7.6/10 Comfort
  • 395 reviews 6.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.