Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.2/5 2,548 reviews

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11 Avenue de l'Arche, 92400 PARIS LA DEFENSE, France

Description

Hotel extras

  • Metro 5 minutes away, direct access to the center of Paris

  • Private car park at the hotel

  • The Quinte & Sens restaurant is recognized as the best in La Défense

  • Very close to one of the largest shopping malls in Europe, open 7 days/week

  • Rooms and welcome products for families

Our accommodation(s)

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Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE
France

GPS:48.894848, 2.23954

Telephone
Fax +33 1 47 17 56 78

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

QUINTE AND SENS

Inspired cuisine in the heart of La Defense. Whatever you are in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,548 reviews

Customer review rating 4.5/5

David M. Business - Confirmed reviews ALL

I don't know what happened with the coffee cans at breakfast, normally it's good but this time it was horrible.

Dear Mr. M., Thank you very much for this kind review. It is wonderful to hear that your recent stay at Pullman Paris La Défense left you with a positive impression overall. We are pleased that you found our services aligning well with your business needs, ensuring a seamless stay. That said, we regret any inconvenience encountered during breakfast. Our team strives to maintain consistency, and we will review this matter to ensure our usual standards are met. We hope you were able to appreciate our prime location in La Défense, ideal for quick access to major transport links and Parisian landmarks. Thank you again; we look forward to welcoming you back in the future. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 5.0/5

Mateo P. Families - Confirmed reviews ALL

It was pretty clean and the personel was very friendly

Dear Mr. P., Thank you for such a positive review of your stay. We are thrilled to hear you had such a wonderful stay at Pullman Paris La Défense! It brings us joy to know you appreciated the cleanliness of our rooms and the friendly service from our team. Your kind words about our dedicated staff motivate us to continue delivering memorable experiences. We hope you also enjoyed our prime location in La Défense, offering easy access to Paris’s iconic attractions. It’s the perfect spot for families to explore the city’s charm. We look forward to welcoming you back on future occasions. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.0/5

Greg S. Business - Confirmed reviews ALL

I found it impossible to find a comfortable temperature for the water in the shower. It was too cold.

Dear Mr. S., We’d like to thank you for this positive feedback about your stay in our hotel. We are delighted that our team members made your stay more enjoyable. Your kind words about the check-in agent and the barman have been shared with them, they are thrilled to have contributed to your experience. That said, we sincerely apologize that some aspects did not meet your expectations. Please know that our maintenance team will address the bathroom concerns promptly, and housekeeping will re-examine the room furnishings to ensure everything meets our standards. Finally, we are glad your overall experience was positive and hope our location near La Défense’s transport links added convenience to your business trip. We look forward to welcoming you again soon. Best wishes, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 4.5/5

Celia M. M. C. Business - Confirmed reviews ALL

Comfortable room, very good cabinet space, amazing breakfast

Dear Ms. M. C., Thank you for the time taken to share your experience of staying with us. We are thrilled to know you had a comfortable stay at Pullman Paris La Défense. It’s wonderful that our room setup and storage met your needs, and we’re delighted you enjoyed the variety of our breakfast offerings. Your recognition as a Platinum member means a lot to us, and we’re grateful for your generous recommendation score. Your feedback inspires us to keep enhancing our services, ensuring every stay with us feels both productive and relaxing. We also hope you found time to explore the vibrant La Défense district right on our doorstep. We hope to see you again. Best regards, Cristina Parga, Quality and Guest Experience Manager

Customer review rating 3.0/5

Atkinson M. Business - Confirmed reviews ALL

stay was ok but breakfast was not good : no clean cups, no coffee capsules, no water in the coffee machine....

Dear Mr. Atkinson, Thank you for sharing your experience with us. We are sincerely sorry that your experience with our breakfast service did not meet the high standards we strive to uphold. Ensuring the availability of all necessary items, including coffee capsules and clean amenities, is a priority we take seriously. Our team is committed to addressing such oversights promptly to prevent recurrence. Your insights are invaluable as we continuously work to enhance our guest experience. We deeply appreciate your loyalty as a Classic member of our ALL Accor programme and regret that this stay fell short of your expectations. We look forward to welcoming you back on a future trip. Kind regards, Cristina Parga, Quality and Guest Experience Manager

Other web-users rate our hotel

  • 794 reviews 9.3/10 Location
  • 1,345 reviews 6.6/10 Room
  • 2,934 reviews 9.1/10 Service
  • 18 reviews 6.3/10 WiFi
  • 854 reviews 8.4/10 Breakfast
  • 545 reviews 7.7/10 Comfort
  • 440 reviews 6.4/10 Cleanliness
  • 256 reviews 5.2/10 Amenities

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