Pullman Paris la Defense 5 stars

Customer review rating (ALL Rating) 4.3/5 2,208 reviews

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ALLSAFE approved hotel

Hotel extras

  • 5 mins' walk from Metro, direct access to Paris center. Private parking

  • ALLSAFE label: we welcome you in line with the hygiene and safety standards

  • The Quinte & Sens restaurant is recognized as the best restaurant in La Défense

  • A stone's throw from one of Europe's biggest shopping centers, open 7 days a week

  • Family rooms, hospitality products, parent and child yoga classes

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Paris la Defense

11 Avenue de l'Arche
92400 PARIS LA DEFENSE (Courbevoie)

GPS:48.894848, 2.23954

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Quinte & Sens

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,208 reviews

TripAdvisor Rating  4.5/5  3,020 reviews

Certificate of excellence 2023

a missed chance

TripAdvisor rating 3.0/5

popeye_sur_mer TripAdvisor review

This hotel definitely does not match the Pullman standard, best case Novotel's or Mercure's ... Computer systems down 3 days in a row, queu's for breakfast, rather poor breakfast buffet for 28 € (if I remember well), average standard restaurant & bar ... Have a better souvenir of Hilton La Défense and although I am Accor loyalty program member, next time it will be Hilton ...

Dear Popeye_sur_mer, Thank you for sharing your experience with us at PPLD. We appreciate your feedback and apologize for falling short of your expectations. It is disheartening to learn that our hotel did not meet the Pullman standard you expected. We understand the frustration caused by computer system issues and apologize for any inconvenience it may have caused during your stay. We will definitely work on improving our systems to provide a seamless experience for our valued guests. Regarding the queuing for breakfast and the breakfast buffet, we apologize for any inconvenience caused. We will take your feedback into account and make necessary adjustments to ensure a more smooth and enjoyable dining experience for our guests. Thank you for your loyalty to Accor. We regret that we did not meet your expectations during this visit. Should you decide to give us another chance, we would be grateful for the opportunity to regain your trust and provide you with the exceptional experience that you deserve. Warm regards, PPLD Team

A disappointment

TripAdvisor rating 2.0/5

Andy H Couples - TripAdvisor review

The hotel was busy over the weekend and the flaw in their catering was exposed. The breakfast room was dreadful, it was like a motorway services, busy, noisy and running out of food. not at all a 4* experience. No better than a much cheaper motel. There were issues with the IT in the rooms meaning we couldn't access Netflix. It took three calls to Reception before a technician arrived. He said he needed replacement equipment, and was never seen again. Missing grout in the bathroom probably accounted for the smell of drains in there. Not how we expected to spend our 30th Wedding Anniversary. No reply to email either.

Dear Andy, Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honesty and are sorry to hear that your experience did not meet your expectations. We apologize for the issues you encountered with our breakfast room. We understand how important a pleasant dining experience is, and we will address the concerns you mentioned to provide a better atmosphere for our guests. We are also sorry for the inconvenience with the IT in your room. We apologize for the delayed response from our technician and the lack of resolution. Your feedback will be used to improve our communication and efficiency in handling such situations. Regarding the grout in the bathroom, we apologize for any discomfort caused. We will ensure that our housekeeping team pays attention to this detail in order to maintain a pleasant environment for all our guests. Thank you for bringing these issues to our attention. We appreciate your patronage and hope to make it up to you during your next visit. Warm regards, Clara Sigogne Guest Relations Manager

David the chef is amazing in the restaurant

TripAdvisor rating 5.0/5

iovad2022 Business - TripAdvisor review

David prepared an amazing breakfast for us and I was enjoying each single thing ! He is profesional and kind man ! I will return here with pleasure ! David is the best chef and he is over skilled in any type of cuisine ! I hope everyone will apreciate his efforts

Hello iovad2022, Thank you for taking the time to share your wonderful experience with us at PPLD. We're thrilled to hear that David, our talented chef, prepared an exceptional breakfast for you. We appreciate your kind words about his professionalism and culinary skills. Your satisfaction is our top priority, and we look forward to welcoming you back for another delightful dining experience. The entire PPLD Team sends their warmest regards.

Excellent stay

Customer review rating 5.0/5

M. Business - Confirmed reviews ALL

Excellent quality staff, clean room, supportive staff, environment is just beautiful

Hello M., Thank you for your excellent review of our hotel! We are delighted to hear that you had a great stay with us. Our team is dedicated to providing a clean and supportive environment for our guests. We are glad that you found our staff to be of excellent quality. We appreciate your feedback and hope to welcome you back for another wonderful experience. Best regards, PPLD Team

Good stay, Kind staff

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The staff was very kind. Late check-out request was accepted and it was very helpful.

Dear Sung Sik, Thank you for choosing our hotel and leaving a positive review. We are thrilled to hear that you found our staff to be kind and accommodating. We understand the importance of a late check-out request and we are glad that we could assist you. We appreciate your feedback and we hope to welcome you back soon for another great stay. Best regards, PPLD Team

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Other web-users rate our hotel

  • 645 reviews 9/10 Location
  • 1,220 reviews 6.7/10 Room
  • 1,674 reviews 8.8/10 Service
  • 18 reviews 7.4/10 WiFi
  • 572 reviews 7.7/10 Comfort
  • 555 reviews 7.9/10 Breakfast
  • 373 reviews 7.3/10 Food
  • 356 reviews 6.7/10 Cleanliness

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