ibis Nanterre la Defense Hotel 3 stars

Everyone was very nice there. Fantastic customer service

Overall I was very satisfied with the hotel, the only negative point that I have to highlight is that I am a non-smoker, however everyday there was a smell of smoke in the toillet.

The reception is adorable and the staff are excelle Big thanks to all of them and the restaurant is really good It really nice place to be and also the rooms are clean well maintained. All the staff have a lovely smile .

Room quite sparely equipped, from 8 in the morning a lot of noise due to construction work, food in the restaurant was not hot!

All went as expected. It's a good Ibis. Restaurant is good as well.

Room was OK, small as expected in a hotel in this price range. However the helpfulness of the staff was poor, the restaurant was closed, which was a problem as there was not a lot of choice of other eating areas in this location. Also, the bar in the hotel never opened so we could not even get an evening drink! Advantages are after a short 15min walk to the train/tube station central Paris is very accessible...so not a bad place on a budget if you are will to put up with the disadvantages.

Am really happy with the stay and the reception is really amazing, the restaurant and all the staff are nice thanks for the help

The room a little bit small and simple but the whole staff in the hotel and restaurant very friendly.

The renovations looked very good. The fast check-in and check-out is great, very quickly and easy. The breakfast variety should improved. This time the alarm didn't started out of nothing so that was also a good improvement!

The hotel was shown on the Ibis website as having recently completed renovations. In fact the renovations were still continuing, with no restaurant or bar, a great deal of noise, chaos in the reception area, and no hint of an apology or even recognition of the issue from management. The staff were very pleasant and helpful, but the experience was very unpleasant. Maybe it will change once the renovations are complete - but be aware that the hotel is in an office park wasteland...

- Hotel restaurant is being refurbished which causes inconvenience to the guest (e.g. choices in the menu are greatly reduced). This is acceptable as long there is some notice on the website during the booking process. - Out of stock of some of the things which are normally offered during breakfast but same price. - No welcome drink offered as bar being refurbished, but no alternative offered (e.g. coupon for next weeks, free breakfast...) - Restaurant understaffed.

Taxi driver thought the hotel was closed at 9:15pm because no entry lights were turned on. Entry way is under renovation and totally dark. He asked a passerby "where is the hotel?". Finally I saw a light in an upstairs window, so got out of the taxi. A small sign was inside the front door (only in French) saying to go to the rear door of the hotel in the parking lot. With some effort, I found the rear entry to the hotel, which was dark but open. The kitchen was closed and no food available. I was surprised to see a few other guests at breakfast because I thought the hotel was nearly out of business.

quite good for overall experience

Nice small and clean room, a bit poor breakfast

I found the beauty spot, standard hotel in Paris. Local park near by for a morning run. The hotel is set-up for business. Thus there was a limit choice for breakfast on the weekend.But I was visit family and hope next time we come again