ibis budget Nanterre La Defense 2 stars

Customer review rating (ALL Rating) 3.8/5 696 reviews

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38 avenue Georges Clémenceau, 92000 NANTERRE, France

Description

Hotel extras

  • Nanterre downtown area

  • 15 minutes by bus from the Grande Arche

  • Paris La Défense Arena stadium, 20 minutes by bus

  • Easy access to RER A and metro line 1 to Paris

  • Certified GREEN KEY

Our accommodation(s)

Hotel location

ibis budget Nanterre La Defense

38 avenue Georges Clémenceau
92000 NANTERRE
France

GPS:48.886838, 2.203438

Telephone
Fax +33 1 46 69 80 48

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  696 reviews

TripAdvisor Rating  3.5/5  407 reviews

Good value

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Rooms small especially if you are tall and checking was lacking customer service skills.

Dear HANNAH L., Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Nanterre. We're delighted to hear that you found good value in your experience! We appreciate your comments about the room size, especially for taller guests. We always strive to ensure our accommodations meet the diverse needs of all our visitors, and your input will help us in this endeavor. We sincerely apologize for any shortcomings you experienced during check-in. Our aim is to provide exceptional customer service, and we will address your concerns with our team to improve in this area. Thank you once again for your insights and for choosing ibis budget Nanterre. We hope to welcome you back soon for an even better experience! Warm regards,

The location was complicated to find.

Customer review rating 1.5/5

Dr D. P. Families - Confirmed reviews ALL

The originaal receptionist on checking in was far from firnedly or accommodating. After my neice started putting pressure on the lady at the reception she switched on the A/C fan system. There was no acessible room which I had asked for and no hooks for towels etc. It was devoid of basics. No handles for gripping in the shower or a seat which I had asked for. This is a 1 star hotel. DANGEROUS> NO EMERGENCY ALARM. NO DRINKING CUPS IN THE ROOMS AND WHAT WE ASKED THE RCEPTIONIST O KEEP IN THE FRIG FOR US WAS DISPOSD OFF WITHOOUT CONSENT. OVERALL POOR SERVICE.

Dear D. P., Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Nanterre. We genuinely appreciate your insights, as they help us strive for continuous improvement in our service and facilities. We sincerely apologize for the challenges you encountered during your visit, particularly with the check-in process and the lack of accessibility features in your room. Your concerns regarding the A/C, towel hooks, and shower safety are important to us, and we will be addressing these issues with our team to ensure that we are providing a safe and comfortable environment for all of our guests. We are also very sorry to hear about the miscommunication regarding the items you requested to be stored in the fridge. This is certainly not the level of service we aim to provide, and we will take steps to ensure better communication and understanding among our staff. Please know that your safety and comfort are our top priorities, and we are committed to making the necessary improvements based on your review. We hope you will consider giving us another chance in the future, as we would love to provide you with the experience that reflects our true standards. Thank you once again for your valuable feedback. If there is anything further you would like to discuss, please do not hesitate to reach out to us directly. Warm regards,

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Really basic accomodation, small room, no case

Dear JIRI B., Thank you for taking the time to tell us about your experience at the ibis budget Nanterre La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not a great experience

Customer review rating 1.0/5

S. Business - Confirmed reviews ALL

People were helpful in particular to mention of Cherif @ reception, Teresa @ breakfast. Rooms are pathetically small, damn cold, absolutely not equipped even a kettle, not even a small work table. For the room rate charged, not worth. Cherif did help to change to another slightly bigger room, except for an increased size, condition was the same. No great eating place nearby, nor a quality place to buy some food stuff Also had to pay the full cost of 1 week on a non refundable basis but left within 4 days. Couldnt stay beyond it. Being a Platinum Accor member no reward points counter at this location.

Dear SUNDARAM S., Thank you for taking the time to tell us about your experience at the ibis budget Nanterre La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad stay overall, not satisfied with this hotel and I will avoid it in the future

Customer review rating 1.0/5

Ana B. Business - Confirmed reviews ALL

Very cold in the room, although I have requested several times to reception to turn the heat on, the AC was set on "winter". Very poor breakfast options, very limited - no eggs, no backed ham

Dear EVELINA H., Thank you for taking the time to share your feedback regarding your recent stay at ibis budget Nanterre. We genuinely appreciate hearing from our guests, as it helps us identify areas for improvement. I am truly sorry to hear about the discomfort you experienced with the temperature in your room and the limited breakfast options. It’s always our goal to ensure a cozy and pleasant environment for our guests, so I apologize that we fell short during your visit. I will certainly address your comments with our team to ensure we are more proactive in responding to heating requests and to enhance our breakfast selection. Your satisfaction is very important to us, and I hope you will consider giving us another chance in the future. We would love the opportunity to provide you with a much-improved stay. Thank you once again for your valuable feedback. Warm regards,

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Other web-users rate our hotel

  • 292 reviews 7.2/10 Location
  • 726 reviews 4.7/10 Room
  • 410 reviews 8.2/10 Service
  • 7 reviews 8.3/10 WiFi
  • 452 reviews 3/10 Comfort
  • 287 reviews 6.6/10 Cleanliness
  • 237 reviews 5.4/10 Breakfast
  • 110 reviews 3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.