Residence Mercure Paris La Defense Grande Arche 0 star

Customer review rating (ALL Rating) 3.4/5 646 reviews

Best price
guarantee
Residence Mercure Paris La Defense Grande Arche - Image 1
Residence Mercure Paris La Defense Grande Arche - Image 2
Residence Mercure Paris La Defense Grande Arche - Image 3
Residence Mercure Paris La Defense Grande Arche - Image 4
20 Esplanade Charles De Gaulle, 92000 NANTERRE, France

Description

Hotel extras

  • 13 studios and 25 apartments with equipped kitchen, 25 bedrooms

  • Check-In & Check-Out at the front desk of The Mercure Paris La Défense Grande Arche Hotel

  • Private, covered parking (fee)

  • 4 seminar rooms in daylight, flexible

  • At base of La Défense Arena, dir. access RER A, 10 mins downtown Paris,

Our accommodation(s)

Room

Classic Room -1 double bed

  • 2 pers. max
  • 28 m² / 301 sq ft
  • Bedding 25 x Double bed(s)

Hotel location

Residence Mercure Paris La Defense Grande Arche

20 Esplanade Charles De Gaulle
92000 NANTERRE
France

GPS:48.895195, 2.223648

Telephone
Fax +33 1 46 69 68 80

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

Breakfast

Treat yourself to a hot buffet breakfast at the Mercure Paris La Défense Grande Arche hotel. If you're in a hurry, the Express & Co, served in the hotel bar, will satisfy you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.4/5  646 reviews

TripAdvisor Rating  3.2/5  849 reviews

Customer review rating 4.0/5

Hicham L. Families - Confirmed reviews ALL

Un excellent weekend

Customer review rating 2.5/5

Bibi N. S. M. Families - Confirmed reviews ALL

Our stay at Le Mercure (residence) La Defense was a bad experience. Your Staff (2 ladies) who were working in the morning on the 26th Oct 25 were inexperienced and rude. I was told by one of your staff (who was very nice) on the 25th Oct 25 in the evening that i can keep the room till 5pm as a silver card member. We did mention to her that we might leave early. The staff who were working on Sunday 26th Oct 25 check us out before we even handed them our keys. We went out for lunch and we came back to the hotel around 1.00 pm to collect our bags and we could not access our room . When we went back to the reception, Both staff told us that we were meant to check out at 11.00 am. We tried to explain to her that we already agreed to check out late with her colleague on the eve and she had put a note on the system. We explained to them both in English and French. They was made us going back and forth to our rooms at least three times with a key which was not working. We have a very bad experience with them.

Customer review rating 1.5/5

Julia H. Friends - Confirmed reviews ALL

Key card wouldn't open the outer doors. Safe, air con, TV channels didn't work. Very tired decor and fittings. I had to go to reception to get bin liners and coffee because there was no cleaning. My bin bags were stacked up in the room as there was no where to dispose of them.

Decent 3 star, definitely not 4 star

TripAdvisor rating 3.0/5

GailC1976 TripAdvisor review

I wanted to share my experience after feeling quite apprehensive due to some of the reviews I’d read before our stay. We booked several months in advance for a 3-night visit to attend the tennis at La Défense Arena. The location is excellent — right next to the station, which connects to the airport with just one transfer. It made getting around incredibly convenient. The room was decent: spacious, with a comfortable bed and a warm shower. Nothing fancy, but perfectly adequate for our needs. It did feel more like a 3 star rather than 4 star but it was ok for a couple of nights. If I were to book again, I’d probably choose the main Mercure Hotel rather than the Residence. That said, our experience was better than many reviews had suggested, or perhaps we just got lucky with our room. You check in at the main hotel (turn left when exiting the station), then walk across the square to reach the Residence entrance (to the right of the station). Thankfully, we went to the main hotel first, which saved us some confusion. I really liked La Défense as a neighborhood. It felt safe, had plenty of dining options, and was pleasant to walk around. We also enjoyed a stroll through the market on Tuesday morning, which is located right outside the hotel.

Customer review rating 0.5/5

Aliasghar A. Families - Confirmed reviews ALL

very bad

In partnership with TripAdvisor

Other web-users rate our hotel

  • 314 reviews 8.7/10 Location
  • 553 reviews 3.7/10 Room
  • 280 reviews 6.6/10 Service
  • 7 reviews 2.9/10 WiFi
  • 249 reviews 4.5/10 Comfort
  • 203 reviews 2.7/10 Cleanliness
  • 171 reviews 2.5/10 Vibe
  • 131 reviews 2.4/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Nanterre

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.