Residence Mercure Paris La Defense Grande Arche

Name: 4-star hotel Paris - Mercure Paris La Défense Grande Arche - ALL - ALL
Address: 20 Esplanade Charles De Gaulle, NANTERRE, 92000, FR
Telephone: +33146696800
Rating: 3.4

Customer review rating (ALL Rating) 3.4/5 691 reviews

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20 Esplanade Charles De Gaulle, 92000 NANTERRE, France

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Residence Mercure Paris La Defense Grande Arche

Hotel for travellers looking for local and authentic experiences

With its various accommodations, the Residence Mercure Paris La Defense Grande Arche is perfect for travelers wanting more autonomy than a classic hotel. Staying long in the capital. Our apartments are especially suitable for this, thanks to a more attractive rate. What else. The Reception, Bar, Restaurant and Fitness center of the 4 stars Hotel Mercure Paris La Defense Grande Arche, opposite the Residence, are accessible to travelers staying at the Residence.

Set a work-leisure balance to your stay! The Residence is located 200m from Paris La Défense Arena, venue of many concerts/sporting events. Also, the shopping mall 'Les Quatre Temps' is located 10 minutes' walk from the Residence. Located 50m from the RER A Train station (Nanterre Prefecture station), access in a few minutes to main Parisian attractions: Arc de Triomphe, Champs Elysees, Fondation Louis Vuitton, Musée du Louvre, or Disneyland Paris

In the heart of La Défense and 50 metres from RER station A, the Residence Mercure Paris La Défense Grande Arche is ideal for exploring downtown and its surroundings.

Mercure Paris La Défense Grande Arche residence welcomes you during your business trips or private stays, and offers you real autonomy, just like at home!

Patrick GAUDE, Hotel Management

Hotel extras

13 studios and 25 apartments with equipped kitchen, 25 bedrooms
Check-In & Check-Out at the front desk of The Mercure Paris La Défense Grande Arche Hotel
Private, covered parking (fee)
4 seminar rooms in daylight, flexible
At base of La Défense Arena, dir. access RER A, 10 mins downtown Paris,

Our accommodation(s)

Room

Classic Room -1 double bed

2 pers. max
28 m² / 301 sq ft

Bedding 25 x Double bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Studio

Studio - 1 double bed and 1 single bed

3 pers. max
28 m² / 301 sq ft

Bedding 13 x Single sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Apartment

Apartment with 1 bedroom for 4 people

4 pers. max
36 m² / 387 sq ft

Bedding 25 x Single sofa bed(s)

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Residence Mercure Paris La Defense Grande Arche

20 Esplanade Charles De Gaulle
92000 NANTERRE
France

GPS:48.895195, 2.223648

+33 1 46 69 68 00

+33 1 46 69 68 80

Railway station
Highway exit

NANTERRE PREFECTURE

Railway station

Access: 100 m / 0.06 mi 2 min walk

A86

Highway exit

Access: 2.9 km / 1.8 mi 5 min drive

ST LAZARE

Railway station

Access: 10 km / 6.21 mi 23 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Pets welcome
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property

Breakfast

Treat yourself to a hot buffet breakfast at the Mercure Paris La Défense Grande Arche hotel. If you're in a hurry, the Express & Co, served in the hotel bar, will satisfy you.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 84 m² / 904.168 sq ft
Maximum seats capacity: 70
Maximum capacity for banquets: 30

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.4/5 691 reviews

TripAdvisor Rating 3.2/5 837 reviews

The worst hotel ever - Not recommended at all!

Tarek Z 5/15/2025 TripAdvisor review

Dear Accor Customer Service, I am writing to formally express my deep dissatisfaction with a recent stay at one of your properties, Mercure Paris La Défense Grande Arche, which fell far below the standards I expect from the Mercure brand and the Accor Group. As a regular and loyal guest of Mercure hotels, I was appalled by the experience I encountered during this stay. The air conditioning in my room was not functioning, and when I approached the reception for a solution, I was met not with professionalism or concern, but with rudeness and complete indifference. The only response I received was, "open the window", which is an absolutely unacceptable and dismissive approach to a basic comfort issue in a hotel of this category. This is not just about a technical fault—it’s about poor customer service, lack of empathy, and a complete absence of accountability from your staff. I have come to expect a certain level of hospitality and care when staying at Mercure properties, and this experience was the exact opposite. This incident has left a very negative impression and has made me seriously question whether I should continue choosing Mercure for my travels. I demand an explanation for this lack of service, and more importantly, I expect concrete action to be taken. At the very least, I request appropriate compensation for the discomfort and disrespect I experienced. I trust you will treat this complaint with the seriousness it deserves and respond promptly. No.PHWLFQRV

good option for a family in Paris

Anonymous Families - 4/15/2025 Confirmed reviews ALL

Very bad hotelroom, would not recommend it to anyone.

Jonathan Business - 2/16/2025 Confirmed reviews ALL

Not up to the Mercure standard

Rodrigo P. Business - 2/10/2025 Confirmed reviews ALL

The hotel is in a great spot, right by Arena La Défense and the RER train station. The apartment is a bit old-fashioned, with a mini kitchen, but it's got everything you need. The only issue was that the air conditioning was really noisy, the furniture was a bit worn down, and the bed was pretty uncomfortable. Also, the water for making coffee didn't work.The shampoo was really good (it was a French brand called Nuxe), but it ran out on the first day.The reception staff were super helpful and tried to find us another room, but the hotel was fully booked. The breakfast buffet had lots of tasty options. As a business traveller, the Mercure is always excellent and my first choice, but in this case it didn't meet my expectations.

Could be better

Maher Families - 1/4/2025 Confirmed reviews ALL

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Web-users rating

Other web-users rate our hotel

352 reviews 8.8/10 Location
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All our hotels in Nanterre

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Residence Mercure Paris La Defense Grande Arche

Description

Hotel extras

Our accommodation(s)

Classic Room -1 double bed

Studio - 1 double bed and 1 single bed

Apartment with 1 bedroom for 4 people

Hotel location

Access and transport

Hotel services

Breakfast

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby