Mercure Paris La Défense Grande Arche Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 847 reviews

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Mercure Paris La Défense Grande Arche Hotel - Image 1
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Mercure Paris La Défense Grande Arche Hotel - Image 4
17/20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot, 92000 NANTERRE, France

Description

Hotel extras

  • Industrial & urban loft-style bedroom, quiet courtyard, greenery & calm

  • Co-working Easy-work spaces, box for 2 to 8 people per hour or 1/2 day

  • Gym available for limited numbers

  • 11 Easy life seminar rooms, 500m ², daylight and modular

  • Right next to La Défense Arena, with 10 minute downtown access via RER A

Our accommodation(s)

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Hotel location

Mercure Paris La Défense Grande Arche Hotel

17/20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot
92000 NANTERRE
France

GPS:48.895195, 2.223648

Telephone
Fax +33 1 46 69 68 80

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

The bar in the heart of our hotel, overlooking the patio, is the perfect place to enjoy a drink and benefit from our "La Boutique" catering offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  847 reviews

TripAdvisor Rating  3.5/5  835 reviews

All about the location

Customer review rating 2.0/5

Michele Couples - Confirmed reviews ALL

Problems driving in and out of the car park. Room cold, had to ask for a heater. Lack of storage, even though we had an upgraded room. Cold in the breakfast room. Breakfast finished promptly at 10am. So the last entry time should be earlier than 10am. Food not always replenished. What happened to boiled eggs? Frying eggs does not work. Sorry not a 4*. Hard to find hotel in the dark. No laminated sign.

Comfortable and well-situated

Customer review rating 4.5/5

Eunice P. Families - Confirmed reviews ALL

Our stay at the Hôtel Mercure Paris La Défense Grande Arche fulfilled all of our needs. The paid early check-in option is a huge help for those arriving in the morning after a long-haul flight. The room was comfortable and clean, and housekeeping was wonderful about cleaning each day around our schedule. We opted for the breakfast included rate, which was a great choice--the breakfast buffet offers make your own egg and pancake stations as well as an array of pastries, fruits, yogurt, grains, prepared hot options, and coffee. We loved that the hotel is located literally next door to the Nanterre Préfecture RER station; we were able to get into central Paris in ten minutes.

Dear Ms. P. , Many thanks for taking the time to complete our questionnaire! We are delighted that you appreciated the comfort of our establishment and the quality of our services! It is always a pleasure to read nice comments and we will be sure to share them with all our team, and especially with the housekeeping teams ! We look forward to welcoming you back to our establishment, Have a lovely weekend, The Mercure Paris La Défense Grande-Arche Team

Located near the transport which makes easy to reach center of Paris

Customer review rating 4.0/5

M. Couples - Confirmed reviews ALL

Located near the transport which makes easy to reach center of Paris. The room is comfortable and spacious. The negative points are the noise and vibrations from the RER that passing very frequently underground just under the hotel and makes the whole building vibrate. And the long waiting at the reception as there only 2 persons at the desk and often only one is working. Even if you have just a small question to ask sometimes you have to wait around half an hour. They have to take care of the 2 hotels: The hotel Mercure and the Residence Mercure. The persons at the desk are very kind and helpful.

Good location

Customer review rating 4.5/5

Graeme Business - Confirmed reviews ALL

Service delivered to expected high standards

Dear Mr. C., We thank you for taking the time to complete our questionnaire! Customer satisfaction is one of our top priorities and we are delighted to read that you enjoyed your stay with us! We look forward to welcoming you back, Best Regards, Léonore Wolff Guest Experience & Quality Manager

Good stay

Customer review rating 4.5/5

Latifah A. Business - Confirmed reviews ALL

The experience was good and staff were friendly. I spent about 4 days and I noticed table/bottle water was never kept in my room is this a standard practice?

Dear Ms. A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense Grande Arche! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! On the subject of the bottle of water, I did not quite understand what the inconvenience was? We do provide water flasks in the rooms so that our guests can drink water directly from the fountain at reception. Thank you again for sharing your experience, Sincerely, Léonore Wolff Guest Experience & Quality Manager

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Other web-users rate our hotel

  • 364 reviews 6.8/10 Location
  • 474 reviews 6.4/10 Room
  • 550 reviews 8.5/10 Service
  • 307 reviews 4/10 Comfort
  • 193 reviews 8.7/10 Breakfast
  • 153 reviews 7/10 Cleanliness
  • 91 reviews 7.6/10 Food
  • 71 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.