Mercure Paris La Défense Grande Arche Hotel

Mercure Paris La Défense Grande Arche Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 445 reviews

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Description

Hotel extras

  • Easy loft room in an urban industrial style, leafy and serene patio

  • Co-working Easy-work spaces, box for 2 to 8 people per hour or 1/2 day

  • Gym available for limited numbers

  • 11 Easy life seminar rooms, 500m ², daylight and modular

  • Next to U Arena Stadium-Paris La Défense, 10 min from downtown Paris, RER A

ALLSAFE approved hotel

Hotel location

Mercure Paris La Défense Grande Arche Hotel

17/20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot
92000 NANTERRE
France

  • BOISSY ST LEGER/ ST GERMAIN LAYE:  1 LA DEFENSE

  • NANTERRE PREFECTURE - RER A:  A NANTERRE PREFECT

  • By plane

    PARIS LE BOURGET At 25km / 15 miles

  • By plane

    PARIS ORLY At 27km / 16 miles

  • By plane

    PARIS ROISSY CDG At 30km / 18 miles

  • By car

    A14 At 1km / 0 miles

  • By car

    A86 At 1km / 0 miles

  • By train

    LA GRANDE ARCHE At 1km / 0 miles

  • By train

    NANTERRE PREFECTURE At 0km / 0 miles

  • By train

    PARIS ST LAZARE At 8km / 4 miles

GPS:48.895195, 2.223648

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE BAR

The bar in the heart of our hotel, overlooking the patio, is the perfect place to enjoy a drink and benefit from our "La Boutique" catering offer.

Our accommodation(s)

Choose the type of room that suits you best: Privilege Rooms offer a wide range of services (Nespresso machine, iHome dock, 42" TV), while Standard Rooms are renovated in a modern and inviting style. We also have studios & apartments which offer independence, whether traveling alone or with others, with hotel services (room service, dry-cleaning service, fitness center, fully-equipped kitchen), according to your requirements & the length of your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  445 reviews

TripAdvisor Rating  3.5/5  780 reviews

Good stay in general just a bit hiccup

Customer review rating 4.0/5

Carrie Y. Couples - Confirmed reviews ALL

This is the second time I stayed here, last time was long staying before Covid. Staff is friendly as usual but the hygiene and room condition can be improved a bit. The lights in the toilet was blinking and I used one of the towels and I saw dried brown stains after using it which was disgusting. One of the pillow has this broken zipper and can see the pillow itself . Everything will be great if these small things can be improved. I will go back and stay for sure.

Old and outdated

Customer review rating 1.0/5

Boris Business - Confirmed reviews ALL

- old facilities - cleaning lady entering room at 0845 unannounced

very strange experience

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

The hotel al in all is good. However, we had a pretty unpleasant experience when arriving at the hotel. We had booked a three-bed room but only a two-bed room was prepared. It was late when we arrived and not much staff was around. The receptionist had to consider several things and looked up some options, before he finally asked a security guard (!) to go with me to a free room. There, we two carried out one single bed and brought it four floors up (to our room). We then went back and got the matrace. This was a really strange experience. I cannot remember that I ever had to bring my bed to the room I booked in a hotel before! Even more strange was that I did not receive any reply to my (two) emails I sent to the hotel describing what happened. They just ignore us! No apology, no compensation, nothing! That is not OK.

Good located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Standard hotel with good breakfast, The shower was broken and change the temperature a lot which wasn't really satisfying.

Dear HANS-CHRISTIAN R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense Grande Arche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frédéric Directeur d'Exploitation

No Sleep. Very noisy.

Customer review rating 0.5/5

Joanne Families - Confirmed reviews ALL

Got woken by house keeping on first morning. Maid was banging on door, even though there was a Do Not Disturb sign on it!!! Second night, got woken at 2:38 by a very loud argument outside hotel door. The screaming and shouting wen ton for hours and security did nothing. Complained to hotel and all they offered was 2000 points. Not acceptable. I want a refund!

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