This is the second time I stayed here, last time was long staying before Covid. Staff is friendly as usual but the hygiene and room condition can be improved a bit. The lights in the toilet was blinking and I used one of the towels and I saw dried brown stains after using it which was disgusting. One of the pillow has this broken zipper and can see the pillow itself . Everything will be great if these small things can be improved. I will go back and stay for sure.

- old facilities - cleaning lady entering room at 0845 unannounced

The hotel al in all is good. However, we had a pretty unpleasant experience when arriving at the hotel. We had booked a three-bed room but only a two-bed room was prepared. It was late when we arrived and not much staff was around. The receptionist had to consider several things and looked up some options, before he finally asked a security guard (!) to go with me to a free room. There, we two carried out one single bed and brought it four floors up (to our room). We then went back and got the matrace. This was a really strange experience. I cannot remember that I ever had to bring my bed to the room I booked in a hotel before! Even more strange was that I did not receive any reply to my (two) emails I sent to the hotel describing what happened. They just ignore us! No apology, no compensation, nothing! That is not OK.

Standard hotel with good breakfast, The shower was broken and change the temperature a lot which wasn't really satisfying.

Got woken by house keeping on first morning. Maid was banging on door, even though there was a Do Not Disturb sign on it!!! Second night, got woken at 2:38 by a very loud argument outside hotel door. The screaming and shouting wen ton for hours and security did nothing. Complained to hotel and all they offered was 2000 points. Not acceptable. I want a refund!