Mercure Paris La Défense Grande Arche Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 882 reviews

Mercure Paris La Défense Grande Arche Hotel - Image 1
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Description

Hotel extras

  • Industrial & urban loft-style bedroom, quiet courtyard, greenery & calm

  • Co-working Easy-work spaces, box for 2 to 8 people per hour or 1/2 day

  • Gym available for limited numbers

  • 11 Easy life seminar rooms, 500m ², daylight and modular

  • Right next to La Défense Arena, with 10 minute downtown access via RER A

Our accommodation(s)

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Hotel location

Mercure Paris La Défense Grande Arche Hotel

17/20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot
92000 NANTERRE
France

GPS:48.895195, 2.223648

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

The bar in the heart of our hotel, overlooking the patio, is the perfect place to enjoy a drink and benefit from our "La Boutique" catering offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  882 reviews

TripAdvisor Rating  3.0/5  828 reviews

Okay hotel

Customer review rating 3.0/5

Nb Business - Confirmed reviews ALL

Limited staff to manage things. Sometimes even the basic facilities like ironing machine is difficult to access. Location was very good and accesible.

Best Hotel location in Paris La Defense area

TripAdvisor rating 4.0/5

Bhima R TripAdvisor review

The hotel is located in Paris business district with surprisingly very low traffic. The environment was very pleasant and public transport access is amazing. A bus stop in front of the hotel and a metro just 50m away. The hotel is surrounded by small restaurants, a supermarket and once a week there is a market selling cheap stuff like clothes, shoes, gadgets, fruits, food, etc. The room is sufficient but the housekeeper only clean the room every 3 days (we stayed 4 days). Breakfast was good with the standard western selections. We come back when we visit Paris again in the future.

Poor rooms

Customer review rating 1.5/5

John. Business - Confirmed reviews ALL

The location is fine and the staff are pleasant and professional but they are left down by the car edition of the rooms. Discoloured tired carpets in the rooms alone with old and dated bathrooms.

Dear Mr. N. We thank you for taking the time to answer our questionnaire and are delighted to read that you enjoyed the service of the teams and the location of our establishment. On the other hand, we are sincerely sorry if you found the room a little outdated and apologize. Some of our rooms are older than others but we ensure impeccable cleanliness in each of them. I forwarded your comment to our Technical Manager so that we can proceed with a complete carpet replacement. Best Regards, Léonore Wolff Guest Experience & Quality Manager

Good staff, poor rooms.

TripAdvisor rating 2.0/5

johnnJ8371TY Business - TripAdvisor review

The location is fine and the staff are pleasant and professional, but they are left down by the condition of the rooms. Discoloured, tired carpets in the rooms along with old and dated bathrooms. Rust discolouration was around the showers.

It should me Me-Lie . Avoid if you can

TripAdvisor rating 1.0/5

Kamal A TripAdvisor review

Please be careful when making reservations and staying at the hotel. They are absolute liars and make false promises. The services are pretty bad in general and the check in and customer service is pathetic. Also please do check the room rates on other websites since the rates on their website is the highest and it takes lot of exchange of mails to convince them and get the refund.

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Other web-users rate our hotel

  • 348 reviews 6.9/10 Location
  • 481 reviews 6.4/10 Room
  • 524 reviews 8.5/10 Service
  • 311 reviews 4.1/10 Comfort
  • 195 reviews 9.2/10 Breakfast
  • 166 reviews 6.6/10 Cleanliness
  • 97 reviews 5.3/10 Vibe
  • 73 reviews 3.6/10 Amenities

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