Mercure Paris La Défense Grande Arche Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 816 reviews

Best price
guarantee
Mercure Paris La Défense Grande Arche Hotel - Image 1
Mercure Paris La Défense Grande Arche Hotel - Image 2
Mercure Paris La Défense Grande Arche Hotel - Image 3
Mercure Paris La Défense Grande Arche Hotel - Image 4
17/20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot, 92000 NANTERRE, France

Description

Hotel extras

  • Industrial & urban loft-style bedroom, quiet courtyard, greenery & calm

  • Co-working Easy-work spaces, box for 2 to 8 people per hour or 1/2 day

  • Gym available for limited numbers

  • 11 Easy life seminar rooms, 500m ², daylight and modular

  • Right next to La Défense Arena, with 10 minute downtown access via RER A

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Paris La Défense Grande Arche Hotel

17/20 Esplanade Ch. de Gaulle, Rue des Trois Fontanot
92000 NANTERRE
France

GPS:48.895195, 2.223648

Telephone
Fax +33 1 46 69 68 80

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

The bar in the heart of our hotel, overlooking the patio, is the perfect place to enjoy a drink and benefit from our "La Boutique" catering offer.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  816 reviews

TripAdvisor Rating  3.5/5  835 reviews

Located near the transport which makes easy to reach center of Paris

Customer review rating 4.0/5

M. Couples - Confirmed reviews ALL

Located near the transport which makes easy to reach center of Paris. The room is comfortable and spacious. The negative points are the noise and vibrations from the RER that passing very frequently underground just under the hotel and makes the whole building vibrate. And the long waiting at the reception as there only 2 persons at the desk and often only one is working. Even if you have just a small question to ask sometimes you have to wait around half an hour. They have to take care of the 2 hotels: The hotel Mercure and the Residence Mercure. The persons at the desk are very kind and helpful.

Good location

Customer review rating 4.5/5

Graeme Business - Confirmed reviews ALL

Service delivered to expected high standards

Dear Mr. C., We thank you for taking the time to complete our questionnaire! Customer satisfaction is one of our top priorities and we are delighted to read that you enjoyed your stay with us! We look forward to welcoming you back, Best Regards, Léonore Wolff Guest Experience & Quality Manager

Good stay

Customer review rating 4.5/5

Latifah A. Business - Confirmed reviews ALL

The experience was good and staff were friendly. I spent about 4 days and I noticed table/bottle water was never kept in my room is this a standard practice?

Dear Ms. A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense Grande Arche! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! On the subject of the bottle of water, I did not quite understand what the inconvenience was? We do provide water flasks in the rooms so that our guests can drink water directly from the fountain at reception. Thank you again for sharing your experience, Sincerely, Léonore Wolff Guest Experience & Quality Manager

Good stay, well located

Customer review rating 5.0/5

Marko Business - Confirmed reviews ALL

Excellent experience! Very good location, close to La Defense, close to many restaurants. Breakfast is super, personnel professional. A small remark that there was no water in the gym. In general, a hotel to return to it.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris La Défense Grande Arche. It is always a pleasure to receive positive feedback! I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services! Regarding the water dispenser in the fitness room, indeed it is not located directly in the room, but right next to it in the corridor, so as to give our customers more space in the gym room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Léonore Wolff Guest Experience Manager

Very b.

Customer review rating 0.5/5

Very B. Business - Confirmed reviews ALL

Very rude and not welcoming

Dear Guest, We thank you for taking the time to leave a review on your stay at our hotel. Unfortunately, it is very difficult for us to understand the reasons for your disappointment in the absence of details. Please do not hesitate to contact me at le… if you would like to discuss your experience in more detail. Best Regards, Léonore Wolff Guest Experience & Quality Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 316 reviews 7.1/10 Location
  • 431 reviews 6.7/10 Room
  • 499 reviews 8.5/10 Service
  • 280 reviews 4.4/10 Comfort
  • 179 reviews 9/10 Breakfast
  • 139 reviews 7.5/10 Cleanliness
  • 83 reviews 7.9/10 Food
  • 67 reviews 4.2/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Nanterre

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.