Novotel Paris Val de Fontenay 4 stars

Customer review rating (ALL Rating) 4.5/5 173 reviews

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Novotel Paris Val de Fontenay - Image 1
Novotel Paris Val de Fontenay - Image 2
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, 94120 FONTENAY SOUS BOIS, France

Description

Hotel extras

  • In the heart of the business district

  • Near Val de Fontenay RER station

  • A new designer hotel with 60 connecting rooms

  • NOVO restaurant adjoining the hotel

  • Floral Park, Vincennes Zoo and racecourse 3 miles

Our accommodation(s)

Hotel location

Novotel Paris Val de Fontenay

94120 FONTENAY SOUS BOIS
France

GPS:48.853428, 2.487381

Telephone
Fax +33 9 99 99 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

An open and relaxing space with a warm and friendly atmosphere. Whether it is a work meeting or a drink with friends, you are all set for a great get-together. Charging points and internet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  173 reviews

OK STAY, but a lot needs improvement

Customer review rating 2.5/5

A.a Business - Confirmed reviews ALL

Here's a revised version of your comment for the hotel review: --- I would rate this hotel no higher than 2 or 3 stars, as it certainly does not meet the standards of a 4-star establishment. The check-in area felt basic and underwhelming. The breakfast, priced at 20 Euros, offered a very limited selection. On one occasion, I arrived at 9:30 AM to find many items missing, including bacon, and the scrambled eggs were cold. When I asked a waitress about the missing items, she responded dismissively, stating that refilling the buffet wasn't her responsibility, although she would handle it. Additionally, there are no dinner restaurants on-site, and the location suffers from high traffic noise. When I requested an iron and ironing board, I was told I could borrow them for only an hour, which was quite inconvenient. Housekeeping often neglected to replenish the coffee and tea supplies, requiring me to ask for them each time. Overall, I was disappointed with my stay and will not be returning. This experience was unexpected for a Novotel brand, as I've had much better stays at Ibis Styles in various countries.

Bonjour. Merci d'avoir pris le temps de répondre au questionnaire. Nous nous excusons sincèrement pour les désagréments rencontrés pendant votre séjour. Le service que vous avez reçu ne reflète pas le professionnalisme que j'attends de mes équipes. j'espère que l'on aura la chance de nous rattraper pour votre prochain séjour. bien à vous. Nathalie

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

It was exactly what is was looking for

Un grand merci de la part de tous pour cette superbe note. Toute l'équipe du Novotel Paris Val de Fontenay a hâte de vous accueillir à nouveau. Nathalie

Well located and easy transport access

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Good

Bonjour. Merci d'avoir pris le temps de répondre au questionnaire. Nous espérons vous revoir très vite au Novotel Paris Val de Fontenay. Nathalie

Customer review rating 3.5/5

Latifa Business - Confirmed reviews ALL

clean room and good service thank you

bonjour Latifa. Merci d'avoir pris le temps de répondre au questionnaire et de cette jolie note. Au plaisir de vous revoir. Nathalie

Poor check-in experience

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Check in at midnight took more than 30min The room was in front a busy round about, very noisy A/C or fan wasn't working

bonjour. Nous nous excusons pour les désagréments rencontrés lors de votre séjour. Nous étions effectivement passés en mode chauffage car nous avons eu des températures très froides. En espérant avoir une seconde chance lors de votre prochain séjour. prenez soin de vous. Nathalie

Other web-users rate our hotel

  • 72 reviews 8.8/10 Location
  • 108 reviews 8.2/10 Room
  • 152 reviews 8.7/10 Service
  • 66 reviews 5.8/10 Breakfast
  • 54 reviews 9.7/10 Vibe
  • 54 reviews 7.8/10 Cleanliness
  • 32 reviews 4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.