Novotel Paris Val de Fontenay 4 stars

Customer review rating (ALL Rating) 4.5/5 596 reviews

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Description

Hotel extras

  • In the heart of the business district

  • Near Val de Fontenay RER station

  • A new designer hotel with 60 connecting rooms

  • NOVO restaurant adjoining the hotel

  • Floral Park, Vincennes Zoo and racecourse 3 miles

Our accommodation(s)

Hotel location

Novotel Paris Val de Fontenay

2 Avenue Val de Fontenay
94120 FONTENAY SOUS BOIS
France

GPS:48.853428, 2.487381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTO NOVO

The independent NOVO restaurant welcomes you from Monday to Friday for lunch. It is closed on Friday evenings, weekends and public holidays

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  596 reviews

Customer review rating 1.5/5

Nohely V. K. Couples - Confirmed reviews ALL

I want to say that I like to stay in your hotels and I tend to go back to the same hotels, whenever I travel. But I won't be coming back to this specific hotel. During breakfast time, it was a complete chaos. Food was missing in many trays, there were no clean dishes, no cups, no glasses, no cluttery. The staff couldn't organize themselves well. We couldn't have a proper breakfast. I have stayed in other All Accor hotels that are even cheaper than this one, but these other ones always manage to deliver a proper breakfast. Novotel Paris Val de Fontenay was simply disappointing. I thought it might be just that this particular day they were busy, but reading all the reviews online, it seems it is the rule. Too bad.

Dear Nohely V. K., Thank you for sharing your feedback regarding your recent stay at Novotel Paris Val de Fontenay. We appreciate your loyalty to our brand and are genuinely sorry to learn about your experience during breakfast. It is concerning to hear that you encountered issues with the breakfast service, including the availability of food and clean dishes. We strive to provide a pleasant dining experience for our guests, and it is clear we did not meet your expectations on this occasion. I understand how important a well-organized breakfast is to start the day positively. Your comments have been noted and will be shared with our team to ensure we address these challenges moving forward. We value your insights as they help us improve our services. We hope you may reconsider your decision in the future and give us another opportunity to serve you better. Goodbye, and best regards, Novotel Paris Val de Fontenay

Customer review rating 5.0/5

Lesley P. Couples - Confirmed reviews ALL

Hotel is so quiet making it perfect for a good nights sleep, super comfy bed. The staff are very helpful and it was spotlessly clean and perfect for the metro. We would stay again

Dear Lesley p., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the comfortable accommodations, helpful staff, and the hotel's convenient location. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit. Best regards, Novotel Paris Val de Fontenay

Customer review rating 4.5/5

Branislav M. Business - Confirmed reviews ALL

The room was nice, although a bit small. However, the price-to-quality ratio was good, so it offered decent value for money. The main downside was that here was quite a lot of dust in the room, possibly due to the carpet, and the towels also seemed dusty.

Dear Branislav M., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location convenient and appreciated the value for money. However, we regret to learn about the cleanliness issues you encountered in your room. Your comments will be taken into consideration as we continuously strive to improve our services and ensure a comfortable experience for all our guests. Best regards, Novotel Paris Val de Fontenay

Customer review rating 4.5/5

Emilienne B. Families - Confirmed reviews ALL

The Staff was friendly

Dear Emilienne B., Thank you for your positive feedback regarding our location and the friendliness of our staff. We are delighted to hear that you enjoyed your stay with us and found it convenient to explore the area. Best regards, Novotel Paris Val de Fontenay

Customer review rating 4.0/5

Nourdine G. Business - Confirmed reviews ALL

personnel tres agreable.

Cher Nourdine G., Nous vous remercions chaleureusement pour vos commentaires positifs. Nous sommes ravis que vous ayez apprécié votre séjour et notre emplacement, ainsi que la qualité de notre personnel. Votre satisfaction est notre priorité. Cordialement, Novotel Paris Val de Fontenay

Other web-users rate our hotel

  • 193 reviews 8.8/10 Location
  • 346 reviews 7.5/10 Room
  • 381 reviews 8.3/10 Service
  • 6 reviews 0/10 WiFi
  • 150 reviews 5.5/10 Breakfast
  • 136 reviews 6.8/10 Cleanliness
  • 83 reviews 4/10 Food

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