Novotel Paris Val de Fontenay 4 stars

Customer review rating (ALL Rating) 4.5/5 97 reviews

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Description

Hotel extras

  • In the heart of the business district

  • Near Val de Fontenay RER station

  • A new designer hotel with 60 connecting rooms

  • NOVO restaurant adjoining the hotel

  • Floral Park, Vincennes Zoo and racecourse 3 miles

Our accommodation(s)

Hotel location

Novotel Paris Val de Fontenay

94120 FONTENAY SOUS BOIS
France

GPS:48.853428, 2.487381

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE BAR

Non contractual photo

An open and relaxing space with a warm and friendly atmosphere. Whether it is a work meeting or a drink with friends, you are all set for a great get-together. Charging points and internet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  97 reviews

Good staff, Breakfast not good

Customer review rating 3.0/5

Brendan Couples - Confirmed reviews ALL

we stayed for a second time in this hotel. the area around the hotel was very dirty with bins overflowing and litter and broken glass on the ground. the staff in the hotel are very good. we had a much smaller room than last time but it was fine. Breakfast was very disappointing, no staff around and tables and floor were very dirty. there was one lady cleaning up after breakfast but it needed more staff.

bonjour. Merci d'avoir pris le temps de nous répondre. Nous sommes désolés pour tous les inconvénients rencontrés et ferons plus attention à l'avenir. En espérant vous revoir très vite . Bien à vous . Nathalie

Very good and practical location. Great staff, Very well appointed and clean

Customer review rating 4.5/5

Michelle S. Families - Confirmed reviews ALL

We needed a convenient place to stay and Novotel was perfect. Across the street from Auchan shopping center, down the block to the RER A and E, lots of buses and a good bakery for fresh croissants and baguette. The staff was extremely professional and gracious, all wanting to please and make your stay as good as possible.

bonjour Michelle. un grand merci de la part de toute l'équipe pour cette très belle note et ce gentil commentaire. Au plaisir de vous revoir bientôt. Nathalie

Great staff

Customer review rating 5.0/5

Patrick D. F. Business - Confirmed reviews ALL

Besides the good location, the nice breakfast and the charm of the functional rooms; I have definitely enjoyed the the friendliness of the staff: Particularly Nathalie the manager, Etienne the receptionist and Malika the breakfast manager on duty.

Monsieur F., un grand merci de la part de toute l'équipe pour cette superbe note et votre gentil commentaire. Nous avons également apprécié votre groupe et espérons vous revoir très prochainement. A bientôt , prenez soin de vous. Nathalie

New and slick, very well located cozy rooms

Customer review rating 4.5/5

Utsav A. S. Families - Confirmed reviews ALL

The hotel is well located especially if you like to cover Paris and the Disneyland, without staying at the Disney parks. Direct connection to gare du Nord and to Disneyland Chessy station. It's a new setup so everything is clean and modern. The staff at the reception desk was always very helpful and responsive. It's only a 2 mins walk to the RER station as well as bus station. Would fully recommend this hotel and the staff out there!

Un grand merci de la part de toute l'équipe pour cette très belle note. En espérant vous revoir très vite. A bientôt. Nathalie

Satisfied in general

Customer review rating 3.5/5

Yibin Families - Confirmed reviews ALL

The hotel is recently refurbished/build, all the facilities are relatively new. Reception very friendly. Room is clean, bed comfortable. However the breakfast should be improved, coffee machines are constantly out of order and often missing forks and teaspoons. Lastly, occasionally room service forgot things, such as refill the tissue or provide enough towels.

Dear Yibin, thank you for sharing your feedback. We are delighted to hear that you found our hotel facilities and rooms satisfactory. We appreciate your kind words regarding our friendly reception team. Your comments about the breakfast service and room amenities will be shared with our management for further improvement. We apologize for the inconvenience caused and assure you that necessary steps will be taken. We hope to welcome you back for an enhanced experience. Warm regards, Novotel Paris Val de Fontenay

Other web-users rate our hotel

  • 51 reviews 8.8/10 Location
  • 74 reviews 7.6/10 Room
  • 105 reviews 8.6/10 Service
  • 50 reviews 7.3/10 Breakfast
  • 43 reviews 9.9/10 Vibe
  • 38 reviews 7.8/10 Cleanliness
  • 24 reviews 3.2/10 Food

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