Novotel Paris Val de Fontenay 4 stars

Name: Novotel Paris Val de Fontenay - ALL
Address: 2 Avenue Val de Fontenay, FONTENAY SOUS BOIS, 94120, FR
Telephone: +33177627220
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 551 reviews

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2 Avenue Val de Fontenay, 94120 FONTENAY SOUS BOIS, France

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Novotel Paris Val de Fontenay

Hotel that makes every moment matter

Welcome to the Novotel Paris Val de Fontenay, in the Val de Fontenay business district just 50 yards from RER station lines A and E. The new hotel has 100 high-quality air-conditioned rooms, and a lounge bar for socializing, making it an ideal stopover for leisure or business, with easy links to La Defense and only 25 minutes from Disneyland Paris.

New 90-room hotel in Val de Fontenay. Ideal for business and leisure stays. Near RER A & E, 10 min to Gare de Lyon, 20 min to Gare du Nord, 25 min to Disney, 25 min to Parc Floral, Château de Vincennes Nearby: shopping centre, gym, RER A & E, Disney, Paris Gare de Lyon and La Défense, the Parc Floral, the Château de Vincennes, the banks of the Marne, and our lounge bar with its good cocktails 

We are in the Val de Fontenay business district, next to RER lines A and E, with direct links to La Défense and within easy reach of Paris's major routes, and Gare de Lyon, du Nord and de l Est stations.

The entire team joins me in welcoming you and wishing you a pleasant stay  We are at your disposal 7 days a week. Nathalie

Benjamin ROUX, Hotel Management

Hotel extras

In the heart of the business district
Near Val de Fontenay RER station
A new designer hotel with 60 connecting rooms
NOVO restaurant adjoining the hotel
Floral Park, Vincennes Zoo and racecourse 3 miles

Our accommodation(s)

Room

Classic Room with double bed

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Queen size bed(s)

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Room

Classic room with 2 separate beds

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Twin bed(s)

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Room

Executive room with 2 separate beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Twin bed(s)

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Room

Executive Room-1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Family Room with 2 connecting rooms

4 pers. max
32 m² / 344 sq ft

Bedding 2 x Double bed(s)

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Room

Std Suite - 1 double bed and 1 single sofa-bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

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Room

Standard Room with a balcony

2 pers. max
16 m² / 172 sq ft

Bedding 1 x Double bed(s)

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Room

Standard Family Suite with 2 connecting rooms

4 pers. max
32 m² / 344 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)

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Room

Standard Executive Suite with 2 connecting rooms

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Twin bed(s)

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Hotel location

Novotel Paris Val de Fontenay

2 Avenue Val de Fontenay
94120 FONTENAY SOUS BOIS
France

GPS:48.853428, 2.487381

+33 1 77 62 72 20

+33 9 99 99 99 99

GARE DE LYON TGV

Railway station

Access: 16 km / 9.94 mi 21 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RESTO NOVO

The independent NOVO restaurant welcomes you from Monday to Friday for lunch. It is closed on Friday evenings, weekends and public holidays

Meetings & Events

Non contractual photo

Number of Meeting Room: 1
Surface of the largest room: 50 m² / 538 sq ft
Maximum seats capacity: 16
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 551 reviews

Vuoch Y. C. Families - 4/25/2026 Confirmed reviews ALL

Our family stayed in the hotel for 3 nights. The front staff was friendly and helpful. The housekeeping, though, was disappointing. The was also no proper connection between the two teams. Our privacy was greatly disturbed again and again by housekeeping. Any request for complementary tea and coffee also cannot be done with the front desk.

Dear Vuoch Y. C., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our front desk staff friendly and helpful. However, I regret to learn about your concerns regarding privacy and the coordination between our teams. We strive to ensure a seamless experience for our guests, and your insights are valuable for our continuous improvement. Since you did not put the "Do Not Disturb" sign on the door, the chambermaid and the housekeeper have already returned. I appreciate your comments regarding the tea and coffee requests, and I will ensure this matter is reviewed. Thank you for sharing your experience with us. Best regards, Novotel Paris Val de Fontenay

Michael R. Families - 4/14/2026 Confirmed reviews ALL

The aircon system was not working and as the weather was so warm, I requested it to be fixed but was told it would not be done until 01/05/2026. This meant four nights that my son and I couldn’t sleep and the worst hotel stay I have had. This comes nowhere near an acceptable standard. The electric panel with light switch next to the bed was unsafe. It was hanging out of the wall, attached only by live wires. I must say that your maintenance man is excellent. He fixed the light panel quickly and his customer service is perfect, he clearly cares about the hotel guests and was keen to help me. He is an example of how customer service should be and he had already helped me with the safe as that couldn’t be used until he had fixed it.

Dear Michael R., Thank you for sharing your feedback regarding your recent stay at Novotel Paris Val de Fontenay. I sincerely apologize for the discomfort you experienced due to the air conditioning system and the issues with the electrical panel. It is concerning to hear that these factors affected the quality of your stay, and I appreciate you bringing this to our attention. I am pleased to know that our maintenance staff provided you with prompt assistance and demonstrated exemplary customer service. Your comments regarding their dedication are invaluable and will be acknowledged appropriately. We strive to ensure that our guests have a comfortable and safe environment, and it is clear we fell short in this instance. Rest assured, your feedback is taken seriously, and we will review our maintenance protocols to enhance our services. Thank you once again for your comments, and I hope that you will consider giving us another opportunity in the future. Best regards, Novotel Paris Val de Fontenay

Elvis U. Couples - 4/3/2026 Confirmed reviews ALL

It is a nice hotel.

Dear Elvis U., Thank you for your kind feedback regarding your stay at our hotel. We are pleased to hear that you found our location convenient and enjoyed the comfort of your accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Novotel Paris Val de Fontenay

Emmanuelle C. Business - 3/17/2026 Confirmed reviews ALL

In general positive experience but too warm in the room and no water for the first night

Djanan M. A. Business - 3/11/2026 Confirmed reviews ALL

I have stayed at your hotel several times because of its convenient location close to my office. Overall, the location works very well for me, which is why I keep returning. However, I would like to share some feedback about a few areas where I believe the experience could be improved. First, I find that the breakfast offering is quite limited. The variation is rather low, and after staying multiple times it feels repetitive and not at the level I would normally expect. Second, I have unfortunately experienced some challenges with service from parts of the staff. While there is one team member in particular who is exceptionally friendly, my overall impression has been that the attitude from some staff members could be more welcoming and service-oriented. I have also had recurring issues with my invoices. On several occasions the invoice has been missing specific details that I require. I have pointed this out multiple times and have been promised that a corrected invoice would be sent, but this has unfortunately not been fulfilled. At one point I even called to follow up and was told to send an email instead, but the email system appears to be problematic as I did not receive the assistance I needed. Despite these concerns, I would like to highlight that the kitchen and breakfast staff are consistently very friendly and service-minded, which I truly appreciate. I continue to stay at your hotel because of the convenient location, and I hope this feedback can help improve the experience for future stays.

Dear Djanan M. A., Thank you for taking the time to provide your feedback regarding your recent stays with us. We appreciate your loyalty and are pleased to hear that our convenient location suits your needs. I understand your concerns regarding the breakfast offerings. We strive to provide a variety of choices, and your input will be shared with our culinary team for consideration in enhancing our menu. Additionally, I am sorry to learn about your experiences with our service staff. We aim to create a welcoming atmosphere, and I will make sure to address your comments with the team to reinforce our commitment to exceptional service. Regarding the recurring issues with your invoices, I sincerely apologize for any inconvenience this has caused. We value accuracy in our billing process and will investigate the matter to ensure improvements are made. It is unfortunate that you encountered difficulties with our email system, and I appreciate your patience in this matter. Thank you again for your thoughtful feedback, and we hope to provide you with an improved experience during your next visit. Best regards, Novotel Paris Val de Fontenay