Hello, Thank you for taking the time to share your experience and for your rating of 80/100. We are pleased that you appreciated the cleanliness of your room and the regular service provided by our housekeeping team, especially during your 7-day stay. We have also taken note of your comment regarding the room size. Our rooms are designed to optimize space, which can indeed be more noticeable during a stay of several days. We hope, nevertheless, to have the pleasure of welcoming you back for a future stay at the ibis budget Villemomble. Best regards, Greg, Receptionist HOTEL IBIS BUDGET VILLEMOMBLE

Cher Client, Nous vous remercions sincèrement d’avoir pris le temps de partager votre expérience suite à votre séjour parmi nous. Nous sommes ravis d’apprendre que vous avez trouvé votre séjour confortable et que l’ensemble de nos services — de la réservation au départ, en passant par la propreté, le petit-déjeuner, le wifi et l’accueil de notre équipe — ont pleinement répondu à vos attentes. Votre excellente note ainsi que votre recommandation sont une véritable récompense pour nos équipes, particulièrement dans le cadre de votre déplacement professionnel. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement à l’Ibis Budget. Bien cordialement, Cem, Réceptionniste Hôtel Ibis Budget Villemomble

Hallo, vielen Dank für Ihre hervorragende Bewertung und die ausführliche Rezension. Wir freuen uns sehr, dass unsere Lage, der attraktive Preis und die Parkmöglichkeiten Ihre Erwartungen voll und ganz erfüllt haben. Es ist schön zu wissen, dass Sie alles für Ihren Aufenthalt mit Freunden vorgefunden haben. Wir nehmen Ihr Feedback zu bestimmten Aspekten Ihres Aufenthalts, insbesondere zum Frühstück und zum Komfort, sehr ernst, um uns stetig zu verbessern und Ihnen einen noch besseren Service bieten zu können. Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch in der Region wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Greg, Rezeptionist HOTEL IBIS BUDGET VILLEMOMBLE

Hello, Thank you for taking the time to share your detailed feedback following your stay at the ibis budget Villemomble. We are pleased to read that you appreciated the comfort and cleanliness of your room, as well as the friendliness of our team. Your positive comments mean a lot to us. However, we are truly sorry for the incident you experienced regarding your privacy. Please accept our sincere apologies, as this does not reflect our standards at all. The “Do Not Disturb” sign must always be strictly respected, and your feedback will be immediately shared with our housekeeping team to ensure this does not happen again. We also take note of your comment regarding the distance from public transport and understand that it may be a consideration for future stays. Thank you again for your valuable feedback, which helps us improve. We hope to have the opportunity to welcome you again under better conditions. Kind regards, The ibis budget Villemomble team

Dear Carolyn, Thank you for sharing your feedback. We’re glad to hear you found our staff welcoming and friendly. We sincerely apologize that you felt unsafe during your stay and for the cleanliness issues you encountered. Your comments regarding the front door and the condition of surfaces have been shared with our management team to ensure immediate improvements. Guest safety and cleanliness are our top priorities, and we will take all necessary steps to address these concerns. We hope to have the opportunity to restore your confidence in a future visit. Best regards, The Ibis Budget Villemomble Team

Dear Mr. J., Thank you for taking the time to share your feedback. We are glad to read that you had an overall very good stay and appreciated our team and services. We do understand your remark regarding the limited car park spaces and the room size. As our hotel is designed in a budget format, the rooms are indeed compact, and our parking capacity can be limited during peak occupancy. We hope to welcome you and your family again soon at ibis budget Villemomble. Kind regards, The Hotel Team

Dear Mr. F., Thank you for taking the time to share your feedback following your recent stay at ibis budget Villemomble. We are delighted to read that you appreciated our location and the friendliness of our team. I will make sure to pass your kind words to the receptionist who assisted you with your room card. We are, however, sorry for the inconvenience regarding the charging bay fee. The charge is applied automatically by the charging system when a vehicle remains plugged in after the charging session has ended. We fully understand that this may have been frustrating and we will make sure to remind our guests about this policy to avoid similar situations in the future. We also take note of your comment regarding the room size for three people. Our rooms are indeed designed to be compact, and we apologize if this impacted your comfort. We hope to have the opportunity to welcome you again and provide an even better experience. Kind regards, Kéba Lamine DIAWARA Deputy Manager Hotel ibis budget Villemomble

Bonjour Monsieur M., Merci beaucoup pour votre retour positif et pour vos recommandations suite à votre séjour à l’ibis budget Villemomble. Nous sommes ravis de lire que vous avez apprécié la qualité de notre service ainsi que le nettoyage des chambres. Vos compliments seront transmis à nos équipes, qui seront heureux de les recevoir. Nous serons ravis de vous accueillir à nouveau lors de votre prochain séjour. Cordialement, L’équipe de l’ibis budget Villemomble

Dear Ms. P., Thank you very much for taking the time to share your feedback following your stay at ibis budget Villemomble. We are truly sorry that you felt uncomfortable at times. Please note that smoking is strictly prohibited inside the hotel and in the elevators. Smoke detectors are installed throughout the building, and we are reinforcing our monitoring to avoid any such behavior. Regarding communication, most of our team members do speak English. If needed, guests are always welcome to ask for a manager or supervisor to assist further. We are committed to making every guest feel welcome and understood. Your feedback is valuable to us, and we hope to have the chance to welcome you again in more reassuring conditions. Kind regards, The Management Team ibis budget Villemomble

Bonjour M. S., Un grand merci pour votre retour si enthousiaste ! Nous sommes ravis que vous ayez passé un agréable séjour et que vous ayez apprécié la propreté, le confort ainsi que l’accueil de notre équipe. Votre satisfaction est une vraie source de motivation pour nous. Ce sera un plaisir de vous accueillir à nouveau lors de votre prochain passage ! Cordialement, L’équipe ibis budget Villemomble

Bonjour Allan, Un grand merci pour votre commentaire positif ! Nous sommes ravis que vous ayez apprécié l’accueil et la gentillesse de notre équipe. Votre satisfaction nous motive chaque jour. Nous prenons également bonne note de votre remarque concernant la taille des chambres et le WiFi, et nous allons voir comment améliorer votre confort pour vos prochains séjours. Au plaisir de vous accueillir à nouveau. Cordialement, L’équipe ibis budget Villemomble