Mercure Paris Val de Fontenay Hotel 4 stars

Hotel staff is helpful, but they don't provide complimentary water everyday. Double bed room with bath tub was booked for me, but they allotted me room without bath tub. And ask me to choose between double bed without bath tub or single bed room bath tub. There was no proper lighting in my room, two bedside table lamps and one table lamp, and one light outside washroom.Only plus point is it is near to RER station.

Let see the title

It was over 10 years since i've stayed in this hotel, so it was nice to see so much improvement over this period of time. Nicely renovated rooms are a definite plus. Check-In is understaffed however. Even though I had enlisted for online check-in, i still had to queue up after everybody else...

It's was something else, it seems I was in my home.....you guys are good I mean real good

Only very few staffs greet their customers and most of then don't seem to care. Breakfast seems to be normal. vegetarian meal which sounds terrible which is not good at all. Ask customer questions like did you smoke in room etc.. Overall i won't recommend this hotel to anyone

As we stayed as a group, overall experience is good. Recepstionist was very helpfull. Only major issue was the car parking,

Check-in efficient, room and bed clean and comfortable, disappointing lack of choice of evening food apart from pizza (although that was tasty), salad was way over salted. Breakfast fine, except pancake machine broken and Nespresso coffee machine choice minimal, limited staff to ask questions. Quite difficult to find hotel by car and final approach to Hotel leads to bus only area, Parking was pot luck, happened to be a free roadside space outside, but not great to park and drop with bags. Check-out effective, but receipt printing very slow.

Quite good, with a good-size room and responsive staff.

Overnight stay before black Saturday going south. Had a good rest and good breakfast.

Stay was intresting Staff was helpful Thanks

Sorry to say but that was the wordt breakfast i ever had..... tables with food are small, there is not enough space to move without bumbing into somebody. Moreover the scramble eggs/sausages were always missing.

I was very pleased to service and staying. Rooms were silent and service excelent.

Check-in was polite, but very slow. Room was good sized and mainly comfortable, but not very clean. Choice of tea very limited, even after requesting more. The worst part about the stay was the room rate I booked was half board, but the restaurant was closed!! I was offered a pizza in the bar, instead of the half board restaurant evening meal that I paid for. Disgusting!!

thank you so much for this great time at your hotel.

I arrived at 930pm to be told there was an issue and no room so I was taken by taxi to another hotel 45 mins away. The other hotel had a pull down bed and the next day I had to pay extra in a taxi to get back