ibis budget Singapore Imperial 2 stars

Customer review rating (ALL Rating) 4.2/5 288 reviews

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ibis budget Singapore Imperial - Image 1
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ibis budget Singapore Imperial - Image 4
28 Penhas Road, 208187 SINGAPORE, Singapore

Description

Hotel extras

  • Walking distance to Lavender MRT Station

  • 10 min drive from Suntec City and Marina Square.

  • Orchard Road is a 15 min train ride away.

  • Features a rooftop swimming pool

  • Short walk to Arab Street and Kampong Glam

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Treat yourself as a smart urban person in our Superior Room with 1 double bed equipped with basic amenities for a comfortable hotel stay

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Treat yourself as a smart urban person in our Superior Room with 2 single beds equipped with basic amenities for a comfortable hotel stay

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Treat yourself as a smart urban person in our Superior Room with 1 double bed and 1 single bed fit for a family equipped with basic amenities for a comfortable hotel stay

Max. number of persons
3
Area
From 15 m² / 161 sq ft

Bedding

Double bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Singapore Imperial

28 Penhas Road
208187 SINGAPORE
Singapore

GPS:1.309452, 103.862521

Telephone
Fax +65 6297 0062

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 74 rooms
  • One room for people with reduced mobility
  • 74 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Luggage storage

  • Luggage storage

Catering

One Restaurant

Breakfast

  • Buffet

Well-being

Pool

  • Outside
  • On site

Sen Restaurant

Photo out of - Sen Restaurant

Experience authentic Japanese flavours at Sen Restaurant by Beurre! Delight in fresh ingredients and traditional recipes crafted to perfection. Enjoy a family-friendly dining experience at affordable prices, making it the perfect spot for a delicious meal

Cooking style
Japanese
Capacity
30
Accessibility
Accessible service
28 Penhas Road, 208187 Singapore, Singapore
Telephone +65 9380 2405

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Experience authentic Japanese flavours at Sen Restaurant by Beurre! Delight in fresh ingredients and traditional recipes crafted to perfection. Enjoy a family-friendly dining experience at affordable prices, making it the perfect spot for a delicious meal

Start your day at Sen Restaurant with our delicious breakfast offerings! Choose from a variety of Asian favourites like Rice with Chicken Curry, or savour Western classics such as pancakes and scrambled eggs. Perfect for a satisfying morning meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  288 reviews

Customer review rating 5.0/5

‌- B. L. K. R. Families - Confirmed reviews ALL

Dear R. B. L. K. Thank you for your kind words regarding our dedicated team and their hospitality. We are delighted to hear that you had a perfect experience during your stay. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- T. K. W. Business - Confirmed reviews ALL

Dear T. K. W., Thank you for your kind words regarding our front desk staff and the comfort of your bed. We appreciate your feedback as your comments are valuable to us. We look forward to hosting you again at ibis budget Singapore Imperial. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

‌- N. A. A. B. M. H. Friends - Confirmed reviews ALL

Dear N. A. A. B. M. H., Thank you for your kind words regarding our staff and for sharing your positive experience. We are delighted to hear that you enjoyed your entire stay with us and appreciate your feedback. We cannot wait to welcome you back for another fabulous stay! Warm regards, Janet Guest Experience Executive

Customer review rating 0.5/5

‌- B. H. A. Solo - Confirmed reviews ALL

Dear B. H. A., Thank you for your feedback. We regret that your breakfast experience did not meet your expectations and that the room ventilation was unsatisfactory. Your comments are valuable to us as we continuously strive to improve our services. Warm regards, Janet Guest Experience Executive

Customer review rating 2.5/5

‌- N. A. A. Families - Confirmed reviews ALL

Dear N. A. A., Thank you for your feedback. We offer a good range of breakfast options, including vegetarian choices, to cater to our guests’ preferences. We acknowledge your concern regarding food labelling and will share your feedback with our third-party restaurant operator for their review and improvement. Thank you for bringing this to our attention. Warm regards, Janet Guest Experience Executive

Dear R. B. L. K. Thank you for your kind words regarding our dedicated team and their hospitality. We are delighted to hear that you had a perfect experience during your stay. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- T. K. W. Business - Confirmed reviews ALL

very friendly and helpful front desk, rooms a bit small and without a window but the aircond is very cold while the shower water pressure is excellent. the bed is also very comfortable.

Dear T. K. W., Thank you for your kind words regarding our front desk staff and the comfort of your bed. We appreciate your feedback as your comments are valuable to us. We look forward to hosting you again at ibis budget Singapore Imperial. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

‌- N. A. A. B. M. H. Friends - Confirmed reviews ALL

i love my entire stay there

Dear N. A. A. B. M. H., Thank you for your kind words regarding our staff and for sharing your positive experience. We are delighted to hear that you enjoyed your entire stay with us and appreciate your feedback. We cannot wait to welcome you back for another fabulous stay! Warm regards, Janet Guest Experience Executive

Customer review rating 0.5/5

‌- B. H. A. Solo - Confirmed reviews ALL

breakfast was not good. ventilated rooms were not there. not recommended hotel at all.

Dear B. H. A., Thank you for your feedback. We regret that your breakfast experience did not meet your expectations and that the room ventilation was unsatisfactory. Your comments are valuable to us as we continuously strive to improve our services. Warm regards, Janet Guest Experience Executive

Customer review rating 2.5/5

‌- N. A. A. Families - Confirmed reviews ALL

very limited vegetarian food and no identification of food at breakfast no labelling of veg and non veg food item

Dear N. A. A., Thank you for your feedback. We offer a good range of breakfast options, including vegetarian choices, to cater to our guests’ preferences. We acknowledge your concern regarding food labelling and will share your feedback with our third-party restaurant operator for their review and improvement. Thank you for bringing this to our attention. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- P. T. P. A. Friends - Confirmed reviews ALL

staff is very nice.

Dear P. T. P. A., It is a delight to learn of your excellent stay experience and your positive feedback regarding our convenient location and accommodating staff. Your kind words encourage us to maintain our high standards of service. We look forward to welcoming you again. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

‌- B. L. K. R. Families - Confirmed reviews ALL

Is well maintained hotel branch under accor group, well managed with great management, welcoming hotel crew from front desk , housekeeping and maintenance, great hospitality 🌸✍️

Dear R. B. L. K. Thank you for your kind words about your experience at ibis budget Singapore Imperial. We are delighted to hear that you found our hotel well maintained and that our team provided you with great hospitality. Your feedback is greatly appreciated and serves as a motivation for our staff to continue delivering exceptional service. Warm regards, Janet Guest Experience Executive

Customer review rating 0.5/5

Samuel C. Solo - Confirmed reviews ALL

Title: Convenient Location, but Disappointing Cleanliness and Room Facilities The only positive thing about ibis budget Singapore Imperial is its convenient location, just a short walking distance from the MRT station. Unfortunately, everything else about our stay was disappointing. The room was extremely small and poorly maintained. Cleanliness was a major concern, as the room was dirty and the bed did not appear to be properly cleaned. The bathroom sink was clogged, and the floor drain was also blocked, making the experience even more unpleasant. Another major issue was the lack of space and basic room facilities. There was hardly any room to store or hang clothes, and the table space was extremely limited. What makes this more frustrating is that the existing fixtures could easily have been extended or redesigned to provide additional storage and usable table space without requiring major renovations. I understand that this is a budget hotel, but being affordable should never mean compromising cleanliness, proper maintenance, and basic guest comfort. Small rooms are understandable, but dirty beds, clogged drains, and poorly designed facilities are simply unacceptable. Management should seriously consider improving housekeeping standards, maintaining bathroom facilities, and maximizing the limited room space through better furniture design. Overall, while the location is convenient, the poor cleanliness, inadequate facilities, and lack of comfort make this hotel difficult to recommend.

Dear Samuel C., Thank you for sharing your feedback and for appreciating our convenient location. We regret that your stay experience was not to expectations. We maintain a regular and stringent housekeeping routine, with rooms inspected before being assigned to guests. Nonetheless, we will reinforce our inspections and maintenance checks to address the concerns raised and improve our guests’ overall stay experience. Your feedback is important as it helps us identify areas for improvement. We hope to have another opportunity to welcome you back and provide you with a more comfortable and pleasant stay in the near future. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- A. A. A. B. Couples - Confirmed reviews ALL

Comfortable, had the basic necessities, well located, close to the MRT, convenience stores, and food places. Free breakfast is varied and in good quantities. Helpful staff.

Dear A. A. A. B., Thank you for your kind review. We are delighted to hear that you enjoyed your stay, our breakfast selection, and the helpful service from our team. We are also pleased that our convenient location, just a 5-minute walk from Lavender MRT station, added to your overall experience. We look forward to welcoming you back! Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

Binti M. N. N. A. I. Friends - Confirmed reviews ALL

i just hope that every hotel provide slippers haha it just my personal preference

Dear Binti M. N. N. A. I., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you had a comfortable stay and enjoyed our strategic location, just a 5-minute walk from Lavender MRT, making it convenient to explore Singapore. As part of our sustainability efforts to reduce waste, amenities such as slippers are available upon request. Our team is always happy to assist whenever needed. Thank you for staying with us, and we hope to welcome you again! Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- S. P. Solo - Confirmed reviews ALL

It was over all very good experience.

Dear S. P., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience. We look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 3.5/5

‌- N. B. R. Couples - Confirmed reviews ALL

The room was okay but not many amenities were provided. Did not mind it tho. Location wise, perfect. With a grocery store and fast food chains nearby.

Dear N. B. R., Thank you for sharing your feedback! We are glad our convenient location near Jalan Besar Stadium made it easy for you to enjoy your football game, with food options and shops nearby. As a budget-friendly hotel, we focus on providing the essentials for a functional and comfortable stay. To support sustainability and reduce unnecessary waste, some amenities are available upon request. We appreciate your understanding and hope to welcome you back again! Warm regards, Janet Guest Experience Executive

Customer review rating 4.0/5

‌- T. C. C. Solo - Confirmed reviews ALL

the location is strategic, about 5 minutes walk from Lavender station. No frills and value for money

Dear T. C. C., Thank you for your positive feedback regarding our strategic location and value for money. We are delighted to hear that you had a pleasant experience during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 4.0/5

‌- D. J. M. Friends - Confirmed reviews ALL

Small room but only slept in it .. very clean

Dear J. M., Thank you for sharing your feedback regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and clean, even though the room size was smaller than expected. We appreciate your understanding and look forward to welcoming you back. Warm regards, Janet Guest Experience Executive

Customer review rating 0.5/5

‌- E. J. Business - Confirmed reviews ALL

It's weired when Accor has listed this hotel in their App, and consider it part of Accor but the reception tells you they have nothing to do with Accor, no point, no upgrade, no nothing. The breakfast was cold, the room was horrible with permanent noice of some sort of fan that reception said can't be stopped. I believe any building or hotel can be better if managed better. Don't get me wrong, the staff were lovely and polite, and they did all efforts they could but after 1st night stay I left early even if booking was paid for the next 3 nights. I would recommend fix this or entirely remove from ACCOR group.

Dear E. J., Thank you for sharing your concerns regarding your recent stay with us. We apologize for the confusion related to our affiliation with Accor and for any inconvenience this may have caused. While we are part of the Accor network, our hotel operates independently, and specific loyalty program benefits may not apply. We regret to hear that your breakfast experience did not meet your expectations and that you encountered noise disturbances in your room. Please know that we are continuously striving to enhance our guest experience and your feedback is invaluable in this regard. It is wonderful to hear that our team provided a warm and polite service during your stay, despite the challenges you faced. We appreciate your feedback and will take it into serious consideration as we work to improve our services. Thank you once again for your comments. Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- V. M. J. Couples - Confirmed reviews ALL

Comfortable stay

Dear V. M. J., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found your experience comfortable. Your satisfaction is our priority, and we hope to welcome you back soon. Warm regards, Janet Guest Experience Executive

Customer review rating 0.5/5

‌- L. K. A. Solo - Confirmed reviews ALL

The price for a single night in a one star establishment was completely out of touch with reality. The water in the shower when turned full hot was still cold, just what you want after 36 hours of traveling.

Dear L. K. A., Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the hot water, especially after a long journey. Our rooms are equipped with an unlimited hot water supply, and the heater can be activated using the switch located just outside the bathroom. Please allow approximately 5 minutes for the water to heat up after switching it on. Regarding our room rates, Singapore is a vibrant city with limited land availability and a relatively high cost of living. We strive to maintain competitive pricing within our market segment while providing a convenient and comfortable stay for our guests. We appreciate your feedback and will continue to look for ways to improve our guests' overall experience. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

‌- Z. R. D. Couples - Confirmed reviews ALL

Great, and well mannered staff and very good service, I will recommend to my family and friends in the near future

Dear Z. R. D., Thank you for your kind words regarding our staff and service. It is gratifying to know that you had a satisfying experience with us. Your recommendation means a lot, and we look forward to welcoming your family and friends in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 4.0/5

‌- C. A. Families - Confirmed reviews ALL

There's a bad smell inside the room, we disnt know where its coming from.

Dear C. A., Thank you for sharing your feedback with us! We are glad you appreciated our convenient location, just a 5-minute walk from Lavender MRT station. We sincerely apologize for the unpleasant smell you encountered in the room. This may be due to humidity, which should dissipate quickly once the air-conditioning is switched on to help regulate the room's temperature and moisture levels. We appreciate you bringing this to our attention and will continue to work on improving our guests' comfort and overall experience. We hope to have the opportunity to welcome you back for a more pleasant stay! Warm regards, Janet Guest Experience Executive

Customer review rating 4.5/5

‌- R. R. C. Families - Confirmed reviews ALL

For a two people stay, it is a good hotel on a budget.

Dear R. R. C., Thank you for taking the time to share your positive experience. We are delighted to hear that you found our location convenient and that your stay was comfortable. We strive to provide excellent value for our guests, and your feedback is greatly appreciated. Warm regards, Janet Guest Experience Executive

Other web-users rate our hotel

  • 543 reviews 9.7/10 Location
  • 619 reviews 4.5/10 Room
  • 496 reviews 9.1/10 Service
  • 11 reviews 9.7/10 WiFi
  • 325 reviews 3.1/10 Comfort
  • 245 reviews 7.2/10 Cleanliness
  • 163 reviews 5.9/10 Breakfast
  • 84 reviews 7.6/10 Pool

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