ibis budget Singapore Imperial

Customer review rating (ALL Rating) 4.9/5 10 reviews

Hotel extras

  • Walking distance to Lavender MRT Station

  • 10 min drive from Suntec City and Marina Square.

  • Orchard Road is a 15 min train ride away.

  • Features a rooftop swimming pool

  • Short walk to Arab Street and Kampong Glam

Our accommodation(s)

ibis budget Singapore Imperial features 74 rooms overlooking Singapore. Each room features all the essentials for an enjoyable stay

Hotel location

ibis budget Singapore Imperial

28 Penhas Road

GPS:1.309452, 103.862521

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi

Our Dining Place

Specializing in non-halal Cantonese Style dishes & Signature Poached Chicken with assured quality and affordable price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  10 reviews

TripAdvisor Rating  3.5/5  412 reviews

Ok, don't pay more than 90 Singapore dollars

TripAdvisor rating 3.0/5

sharmanik1992 Couples - TripAdvisor review

Good Location. Loud staff , inconsiderate about people sitting at reception. Doesn't give early check in despite having rooms and housekeeping staff available. Beds are comfortable though, washroom is clean but doesn't have bidet....

Dear sharmanik1992, Our check-in times are in line with the international hotel standard of 3pm. As our hotel runs on full capacity regularly, our Housekeeping Team is working tirelessly to clean the rooms, which is thereafter inspected by our Housekeeping Supervisor before assigning them to our guests. We seek your understanding in this matter. Our Front Desk colleagues would gladly allow guests to check in earlier if there were rooms available. Your recommendation for a bidet has been submitted to our management for their review and consideration. Thank you for staying with us. Warm Regards, Roland Guest Experience Executive

Great customer service and accomodating staff

Customer review rating 5.0/5

Ryan S. Friends - Confirmed reviews ALL

Satisfied and looking forward to stay here when I comeback here in Singapore.

Dear Ryan, Thank you for leaving a five star review for ibis budget Imperial! We are delighted to know that you had been well taken care during your stay with us. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive


Customer review rating 5.0/5

Jonathan Couples - Confirmed reviews ALL

Reception area clean tidy staff helpful Rooms clean and comfortable TV fridge kettle in room.close to MRT and food malls would stay again

Dear jonathan, It is our great pleasure to have exceeded your expectations during your stay with us! We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive

Charge more than they should and not sending back the money

TripAdvisor rating 1.0/5

AgnesHungary121212 TripAdvisor review

Avoid them if you can help. Them swimming pool and the location is good, but they will OVERCHARGE you!!! I stayed at the hotel in November for 4 days (from 13-17th of november, booked through booking.com) and despite the fact that they charged my card in advance for 1 night months earlier they made me pay for the 4 full nights with a vague promise that they will send back the 1 night they charged earlier. And guess what I am yet waiting for that to happen. And since another Ibis hotel in Singapore (Ibis Budget Singapore Clarke Quay) refuse to send back my money as well for 3 months now I think this is the norm with Ibis which is completely unacceptable! Find another hotel with better customer care if you can. I think the only thing I can do now if this issues won't be solved very soon is start a chargeback against Ibis. If you don't want to deal with this king of things avoid them.

Ibis Hotel

TripAdvisor rating 5.0/5

gracerR1238HS Families - TripAdvisor review

Very good experience for our family during our Singapore tour. Location is very accessible to mrt, bus stop, grocery, restaurants. Staffs are very accommodating They served good and delicious breakfast buffet.

Dear Grace, Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are delighted to hear that the service of our team, our excellent location and delicious breakfast buffet were the highlights of your stay with us. Thank you also for appreciating our hotel's great accessibility to a wide range of amenities. We look forward to welcoming you back for another splendid stay! Warm Regards, Roland Guest Experience Executive

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Other web-users rate our hotel

  • 308 reviews 9.8/10 Location
  • 421 reviews 4.5/10 Room
  • 240 reviews 8.7/10 Service
  • 22 reviews 8.4/10 WiFi
  • 170 reviews 6.1/10 Cleanliness
  • 162 reviews 6.9/10 Breakfast
  • 117 reviews 7.8/10 Value

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