ibis Annecy Cran Gevrier
Customer review rating (ALL Rating) 3.9/5 393 reviews
ALLSAFE approved hotel
Renovated hotel
Private and secure parking
Lounge Bar open daily
Breakfast until 11 a.m. to wake up gently
Hotel easily accessible by bus from the train station
38 Avenue De La Republique, Cran Gevrier
74960 ANNECY
France
AEROPORT ANNECY MONT-BLANC At 3.8km / 2.36 miles
LYON SAINT EXUPERY At 125km / 77.67 miles
GARE ANNECY At 1.7km / 1.06 miles
GPS:45.907525, 6.107669
Check-in from - Check out up to
Relax at the bar: at any time of the day, everyone gathers at the ibis bar to give themselves a few moments for themselves.
Welcoming, modern with a moony atmosphere to relax, modern and functional bathroom; our rooms have the necessary comfort to please you
Accessible room
Accessible room
Customer review rating 5.0/5
Avi K. Couples - Confirmed reviews ALL
Excellent hospitality
Dear AVRAHAM K., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 0.5/5
S. Business - Confirmed reviews ALL
No reception desk address not clear (easy confusion with "rue de la république, Annecy) NO CLIMATISATION FIRE ALARM during the night dirty lift
Dear ANDRE S., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 2.5/5
Mohamad A. T. Families - Confirmed reviews ALL
The workers doesn't have good experience on how to treat the platinum customers! Rooms are so small, There was a problem in the window. It took so long time to check in, and the room was not same of the booking, so i have to change the room again. The parking is so small so the car didn't fit inside it. No upgrade was granted to the room type, even there was an availability on the website! So the worker in the reception lied and said that there is no availability! I don’t understand that kind of lies! Does they think the customers are stupid or what ??!! The breakfast was good for an Ibis.
Dear MOHAMAD AKRAM T. T., Hello , We have taken note of your comments and we are sorry that your stay did not meet your expectations. You had booked a twin room with two separate beds and it is this room that you occupied in our establishment, namely room 304. You could not be upgraded because indeed there were no more large rooms in which to assign you in order to have two separate beds. The satisfaction of our customers is our priority and we are sorry to have failed in this rule. We hope that you will not leave another opportunity to satisfy you as we were able to do by being available at the time of check out. cordially The direction
Customer review rating 2.0/5
Guillaume S. Friends - Confirmed reviews ALL
25 minutes for check in .0no line up , just me guy in front desk , was unable to do it , and also unable to provide the invoice small rooms , impossible to changes the temperature in the room , night was too too hot , impossible to sleep , and if you open the window, the noise from the street is horrible . very bad experience
Dear GUILLAUME s., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.5/5
Anonymous Families - Confirmed reviews ALL
Person at front desk was excellent. Very clean rooms
Dear ANNA M., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews