ibis Annecy Cran Gevrier

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ibis Annecy Cran Gevrier

Customer review rating (ALL Rating) 3.9/5 393 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Renovated hotel

  • Private and secure parking

  • Lounge Bar open daily

  • Breakfast until 11 a.m. to wake up gently

  • Hotel easily accessible by bus from the train station

Hotel location

ibis Annecy Cran Gevrier

38 Avenue De La Republique, Cran Gevrier
74960 ANNECY
France

Telephone +33 4 50 67 40 30

Fax +33 4 50 67 39 51

Contact email

  • By plane

    AEROPORT ANNECY MONT-BLANC At 3.8km / 2.36 miles

  • By plane

    LYON SAINT EXUPERY At 125km / 77.67 miles

  • By train

    GARE ANNECY At 1.7km / 1.06 miles

GPS:45.907525, 6.107669

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

BAR

Relax at the bar: at any time of the day, everyone gathers at the ibis bar to give themselves a few moments for themselves.

Our accommodation(s)

Welcoming, modern with a moony atmosphere to relax, modern and functional bathroom; our rooms have the necessary comfort to please you

Our guest reviews

Our guest reviews for
ibis Annecy Cran Gevrier

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  393 reviews

Good stay

Customer review rating 5.0/5

Avi K. Couples - Confirmed reviews ALL

Excellent hospitality

Dear AVRAHAM K., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

bad experience

Customer review rating 0.5/5

S. Business - Confirmed reviews ALL

No reception desk address not clear (easy confusion with "rue de la république, Annecy) NO CLIMATISATION FIRE ALARM during the night dirty lift

Dear ANDRE S., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Bad stay

Customer review rating 2.5/5

Mohamad A. T. Families - Confirmed reviews ALL

The workers doesn't have good experience on how to treat the platinum customers! Rooms are so small, There was a problem in the window. It took so long time to check in, and the room was not same of the booking, so i have to change the room again. The parking is so small so the car didn't fit inside it. No upgrade was granted to the room type, even there was an availability on the website! So the worker in the reception lied and said that there is no availability! I don’t understand that kind of lies! Does they think the customers are stupid or what ??!! The breakfast was good for an Ibis.

Dear MOHAMAD AKRAM T. T., Hello , We have taken note of your comments and we are sorry that your stay did not meet your expectations. You had booked a twin room with two separate beds and it is this room that you occupied in our establishment, namely room 304. You could not be upgraded because indeed there were no more large rooms in which to assign you in order to have two separate beds. The satisfaction of our customers is our priority and we are sorry to have failed in this rule. We hope that you will not leave another opportunity to satisfy you as we were able to do by being available at the time of check out. cordially The direction

bad hotel

Customer review rating 2.0/5

Guillaume S. Friends - Confirmed reviews ALL

25 minutes for check in .0no line up , just me guy in front desk , was unable to do it , and also unable to provide the invoice small rooms , impossible to changes the temperature in the room , night was too too hot , impossible to sleep , and if you open the window, the noise from the street is horrible . very bad experience

Dear GUILLAUME s., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good customer service.

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Person at front desk was excellent. Very clean rooms

Dear ANNA M., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Did what it said on the tin

Customer review rating 4.0/5

Ross J. Couples - Confirmed reviews ALL

Confortable, handy quiet stay

Dear ROSS J., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

xfr jolie photo

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Fkll gjezd ouynn ohccu

Dear MARION F., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Frans Friends - Confirmed reviews ALL

Nice and quiet room, good for transit stay.

Dear FRANS V., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Do not recommend

Customer review rating 0.5/5

Beatriz Families - Confirmed reviews ALL

The room was OK but the breakfast, customer service (except the mens and a brazilian girl) and the garage were awful. The breakfast is good when there is food and plates to eat, we had to ask the service several times to provide us plates, fork, knifes, spoons, and food. I personally went to the kitchen to ask because I waited more than 30 min for someone to appear and at the end they did provide us food and service but they were really not happy to do their job. The location is OK, 3 km from the center, the avenue is not so friendly at night to walk but OK. The garage is the smallest I ever been in my whole life, you can see a lot of cars touch the walls because it is just impossible to use it. I paid for the garage and regret a lot. I like IBIS hotels because of the standards but this one really doesn't follow them, I don't recommend this one.

Dear BEATRIZ U., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

G. Couples - Confirmed reviews ALL

Garage voll

Dear Dominique G., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay! :)

Customer review rating 3.5/5

Janusha Families - Confirmed reviews ALL

It was bery comfortable, breakfast was great, the people who worked were really friendly, we really had a good time at the hotel

Dear JANUSHA K., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Overpriced

Customer review rating 2.5/5

H L. Families - Confirmed reviews ALL

The hotel was advertised as "opened in 2020". Obviously, the rooms are much older and they may have been renovated in 2020. The receptionist did not really understand English and consistently spoke French even though I told her that I was unable to communicate in French. My expectation is that staff at a chain hotel like Ibis is able to speak English. Parking facilities are too limited for a hotel located in a city. There were clipped fingernails on the window sill. Doors do not shut tight, you can hear all conversations outside the room by other guests.

Dear HANNO L., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overall a good stay

Customer review rating 4.0/5

Bibi Families - Confirmed reviews ALL

We didn't have that much expectation for Ibis Annecy Cran Gevrier because we booked it after some scheduling fell through for two nights in Annecy. Overall, the rooms (we booked two) are quite spacious, clean and well designed. The bathroom is compact & well designed. For a few nights, the hotel more than met our expectations. There was also an underground parking lot for 7 euros. All in all, good. We didn't have breakfast downstairs so we can't comment. Just took some coffee but the setup looked okay. Would recommend.

Dear Stephane B., We very much appreciate your comments regarding your stay at the ibis Annecy Cran Gevrier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Unpleasant return

Customer review rating 3.0/5

Harry G. Couples - Confirmed reviews ALL

After almost 2 years of lockdown or similar travel restraints, we were looking forward to enjoy a pleasant and enjoyable stay in one of your hotels. Much to our surprise we were given a crummy little room (102) that would never qualify as a place to stay overnight. An insult to elderly people - to anyone for that matter. On top of that it reeked of smoke. Fortunately the concierge was kind enough to find us an alternative room (2). A somewhat odd arrangement in the room, but at least it provided space and served as a reasonable alternative to a normal hotel room.

Dear HARRY G., Thank you for taking the time to tell us about your experience at the ibis Annecy Cran Gevrier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

a bit too far from the historic city. Very expensive for the overall quality of the hotel

Customer review rating 2.5/5

Philippe Solo - Confirmed reviews ALL

not enough social distance at the breakfast due to the current pandemic. Room a bit small but very good bed, wifi works very well

Dear PHILIPPE H., Thank you for taking the time to tell us about your experience in our hotel I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pres annecy

Customer review rating 3.5/5

P.l. Business - Confirmed reviews ALL

Ras0

Madame/Monsieur L., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Annecy Cran Gevrier. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Cordialement La direction

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