Aparthotel Adagio Annecy Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 1,133 reviews

Aparthotel Adagio Annecy Centre - Image 1
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Description

Hotel extras

  • 10-minute walk to the old town and lake

  • TGV train station at 250 m

  • Fitness center and sauna

  • Private indoor parking

  • 24-hour reception

Our accommodation(s)

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Room 1

Hotel location

Aparthotel Adagio Annecy Centre

2, place Marie Curie
74000 ANNECY
France

GPS:45.903046, 6.122481

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,133 reviews

Customer review rating 4.5/5

Chris B. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay with us We are delighted to hear that you enjoyed our team Your positive feedback is greatly appreciated We hope to welcome you back soon for another stay. Franck MUGNIER Manager Adagio Annecy

Customer review rating 3.5/5

Gwendolyn M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We are pleased to read that you found our team helpful, and that you appreciated our convenient location and guest laundry facilities. However, we are truly sorry to learn that several aspects of your stay did not meet your expectations. Regarding the elevator, we completely understand your frustration with the long waiting times. Unfortunately, repairs and maintenance are carried out exclusively by a specialized external company, and we are dependent on their intervention schedules. Nevertheless, we sincerely apologize for the inconvenience caused during your stay. As you noted, our housekeeping teams must occasionally use the same elevators as our guests, and we do our best to minimize any disruption while ensuring the building operates efficiently. Thank you again for sharing both the positive and negative aspects of your experience. Feedback such as yours helps us identify opportunities for improvement. While we are sorry that your stay did not fully meet your expectations, we hope to have the opportunity to welcome you again in the future and provide you with a much more comfortable experience. Best Regards Franck MUGNIER Manager

Customer review rating 1.5/5

Eirini T. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry that your stay did not meet your expectations. Regarding the elevator, we fully understand the inconvenience caused, especially having to use the stairs to reach the sixth floor. Unfortunately, elevator maintenance and repairs can only be carried out by a certified specialized company, and we are dependent on their intervention timelines. We deeply regret that the issue remained unresolved during your four-night stay. We are also sorry for the inconvenience caused by the water fountain. One of our fountains was indeed not dispensing chilled water at the time of your visit. However, a second fountain located in our fitness room was available and functioning properly. We regret that this situation detracted from your comfort during the heatwave. Finally, please accept our sincere apologies regarding the attitude you experienced from our housekeeping staff. Courtesy and professionalism are essential standards for our team, and your comments have been shared with the relevant managers to ensure that the level of service we provide remains welcoming and respectful for all our guests. Thank you again for your valuable feedback. It helps us identify areas for improvement, and we hope to have the opportunity to welcome you back and provide a much better experience in the future. Kind regards

Customer review rating 3.5/5

Christopher M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay I am pleased to hear that you appreciated our location and comfort However, I regret to learn about the issues you encountered with the shower Your comments will be taken into consideration as we strive to improve our services. Best Regards Franck MUGNIER Manager Adagio Annecy

Customer review rating 2.0/5

Amy D. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated the friendliness of our team as well as our modern and welcoming lobby area However, we are truly sorry to learn that several aspects of your stay did not meet your expectations. We sincerely apologize for the inconvenience caused by one of our elevators being out of service throughout your stay. We fully understand how frustrating the long waiting times must have been, particularly when travelling with a child and staying on the sixth floor. Unfortunately, elevator repairs can only be carried out by a specialized external company, and we depend on their intervention schedules. Nevertheless, we regret the impact this had on your experience. We are also sorry to hear about the issues you encountered in your apartment, including the air conditioning, the dishwasher, the low water pressure, and the condition of the balcony upon arrival. Please accept our sincere apologies for these shortcomings, which do not reflect the standards we strive to provide. Your comments have been shared with the relevant teams so that corrective actions can be taken. We are particularly disappointed to learn that, as a regular guest of Accor properties, you felt that our residence did not meet your expectations. Guest feedback is extremely valuable to us, and your observations will help us focus our efforts on improving both our facilities and our overall guest experience. Thank you again for your honest feedback. While we regret that your stay was disappointing, we hope to have the opportunity to restore your confidence in us during a future visit. Kind regards

Other web-users rate our hotel

  • 1,053 reviews 9.3/10 Location
  • 1,123 reviews 7.6/10 Room
  • 881 reviews 9.2/10 Service
  • 19 reviews 7/10 WiFi
  • 436 reviews 6.7/10 Cleanliness
  • 301 reviews 6.8/10 Breakfast

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