Mercure Annecy Sud Hotel

Excellente

Great experience, the hotel is close to the old town by car. Parking is free and in a protected area. Hotel staff was great and allowed us to pay with our chèques vacances both dematerialised and physical. The room was cosy and the bed comfortable.

I did the wrong booking, instead of Sep23 to 24, by mistake I put June 23 to 24. I was booking the hotel on June23 and automatically that day was selected by the Web site. I realised the mistake only when I received the invoice on June25. I sent an appeal saying it was a mistake, but the hotel did not accept it and charged me for one day. So there is nothing to say in my review.

Stayed here for 4 nights. Bed comforatable and effective air conditioning. Breakfast was excellent with plenty of choice of food and drink. 20 minutes walk into town or a three-stop bus ride. Would stay here again

Frequently stay at this hotel as it is convenient for my business visits. Late night arrival, but welcome was pleasant, fast and efficient. Rooms are always clean and tidy but one thing I would like to see improved. There is always a fridge in the room, but it almost always just has 1 x bottle of water. Never any other drinks like a coke or a juice. I am not one who often uses a mini-bar, but this visit was in 32 degrees heat and a cold drink when the small bottle of water has gone would have been nice. I would be happy to fill in a form and pay of course, but there is never an option. However, apart from this the stay was good, breakfast was excellent and staff were friendly as always.