Mercure Annecy Sud Hotel

We arrived late but staff were extremely friendly, made us feel very welcome and still made some snacks for us in the bar. The room was clean and comfortable and the breakfast had everything you really needed. The hotel is also nicely positioned for a stopover on a long drive.

Our four night break was enhanced by the friendliness and efficiency of the staff throughout the hotel. The rooms were spacious and clean with sufficient room amenities. Breakfast options were more than acceptable with efficient and friendly service Situated outside of town with transport link options, easily walkable for those able to. Overall a great stay

clean , comfortable, very helpful staff

We stayed at this hotel for 2 nights with a quick bus ride into annecy during the day. We were greeted in a friendly way at the reception and were allowed to leave our bags before our check in so we could explore the town. They also showed us the bus routes to annecy (buses were free July and August). Overall the room was clean, tidy and comfortable. We visited the pool on both afternoons and it was refreshingly cool and peaceful with plenty of loungers surrounding. There was a table tennis and football table to enjoy and a hotel bar which was quite small but chilled. Another good addition was the water taps throughout the hotel so you can fill up bottles for the day or just have something to drink. The breakfasts was varied with a range of sweet and savoury options (including a freshly made omlette), however sometimes food wasn't replenished quickly (especially after a coach party). Good location, friendly staff, comfortable rooms.

My husband is disabled and the room originally allocated did not have a suitable chair for him, and the distance from the lift was too far for him to walk. The reception staff were extremely helpful and found us a different room, even offering to carry a different chair up to the room. We enjoyed the evening meal.