Mercure Annecy Sud Hotel

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Mercure Annecy Sud Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 931 reviews

ALLSAFE approved hotel

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Hotel extras

  • Free Car park and closed during the night

  • 5 minutes by car from the station and 20 minutes' walk from the town center

  • Summer season terrace and swimming pool

  • Classic dining Monday to Friday (closed weekends and public holidays)

Hotel location

Mercure Annecy Sud Hotel

76 Avenue D'Aix les Bains, BP 62 - SEYNOD CEDEX 02
74600 SEYNOD

  • By plane

    GENEVA COINTRIN At 45km / 28 miles

  • By plane

    LYON SAINT EXUPERY At 110km / 68 miles

  • By helicopter

    ANNECY MEYTHET At 7km / 4 miles

  • By helicopter

    GENEVE At 45km / 28 miles

  • By car

    ANNECY SUD At 2km / 1 miles

  • By train

    ANNECY At 2km / 1 miles

GPS:45.88894, 6.106848

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE 76

Our accommodation(s)

Our guest reviews

Our guest reviews for
Mercure Annecy Sud Hotel

100% genuine reviews from our guests

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ALL Rating  4.5/5  931 reviews

TripAdvisor Rating  3.5/5  751 reviews


Customer review rating 2.5/5

Rob D. Families - Confirmed reviews ALL

The room was clean and good. The restaurant was closed so no evening meal was possible. The receptionist was unable to give any advice at all about where we may be able to eat nearby.

Dear ROBERT D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annecy Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Indeed the restaurant was closed on week-end and bank holiday Due to your feedback we have updated the website to match with the restaurant oppening and closing time. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Greetings,


Customer review rating 5.0/5

C. Business - Confirmed reviews ALL


Another good stay

Customer review rating 4.5/5

Craig V. Business - Confirmed reviews ALL

Have stayed at this hotel many times and it is consistently a good experience. I rarely use the restaurant except for breakfast, but rooms are always clean and well presented, welcome is always friendly and efficient and location suits my needs for visiting the area on business.

well located on my roadtrip to the south of France (with a big an secure parking)

Customer review rating 4.0/5

Bxl Solo - Confirmed reviews ALL

The team Very helpful, and sympathetic

Full service comfort

Customer review rating 5.0/5

Russell A. Solo - Confirmed reviews ALL

Arrived late in the evening after a massive traffic delay on the highway. But, Leo responded immediately to the email I sent from the highway, reassuring me. And, when I arrived, provided easy check-in and a cold beer at the bar/lounge which remained open, and good conversation. The room and other facilities were first rate. It was nice to have the bar and restaurant onsite and open in the evenings when I returned each day, tired and able to relax on the outdoor terrace.

A quiet haven

Customer review rating 5.0/5

R V. J. Solo - Confirmed reviews ALL

Peace and calm in the chaos of Annecy

Good stay

Customer review rating 4.5/5

Alain P. Couples - Confirmed reviews ALL

The welcome, service (food service during the week in the evening)


Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL


Good stay

Customer review rating 4.5/5

Gmb Business - Confirmed reviews ALL

Friendly staff and very easy to get in and out of Annecy with local transport or by car. Hotel needs a bit of an update but everything was in place to ensure our safety.

Good morning, We very much appreciate your comments regarding your stay at the Hôtel Mercure Annecy Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stopover near m’way

Customer review rating 4.0/5

Helen Solo - Confirmed reviews ALL

I chose the Mercure for a Saturday night stopover en route from Basel to Marseille, my first hotel stay since March. I hoped the Accor chain would have well-organized anti-Covid measures and I was not disappointed- I felt quite safe. The hotel was easy to access from the motorway and the reception and service were friendly and efficient. Only complaint - a great pity that the restaurant was closed on a Saturday evening, particularly as it was warm enough to sit outside; this rather spoiled the idea of an easy stopover!

As ever great service plus room.

Customer review rating 5.0/5

Ian F. Couples - Confirmed reviews ALL

Ground floor room with good access and perfect for our dog.

Nice ambiance

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL


Great stay

Customer review rating 5.0/5

Charline J. Families - Confirmed reviews ALL

Superb hotel - very clean and well located. Modern and comfortable bedrooms. Staff very professional and friendly. Breakfast amazing and delicious food. We will definitely come back and recommend this hotel.

rather typical French chain hotel

TripAdvisor rating 3.0/5

geoffrey749 Couples - TripAdvisor review

Reception indifferent, even though checked in. Took nearly 10mminutes to get any service from the bar. Rooms ok- but only just and the air -con worked. Nasty breakable plastic beakers, not a glass insight Breakfast was quite good and the staff service was better than the night team

Comfortable and spacious

TripAdvisor rating 4.0/5

Explorer228273 Couples - TripAdvisor review

The room was comfortable and spacious and what you would expect from this chain. The staff were very helpful and happy to give us advice, especially when we arrived. It took us just under 30 minutes to walk into Annecy. Although located in what looked like a business park on arrival, we were overlooking the pleasant gardens and couldn't hear any traffic, so the distance from Annecy was not an issue for us and we didn't have to worry about finding parking (on a bank holiday). Annecy itself is beautiful, quaint and too good to miss.

Short 4 day break in Annecy Region

TripAdvisor rating 4.0/5

David V Couples - TripAdvisor review

We have stayed at a number of Accor Hotels over the last few years from Ibis through to Novotel, in the UK and in France so can now compare on even basis.Hotel is in a good location for visiting Annecy and the surrounding areas as well as going to Lake Geneva region and to Chamonix. Access to the hotel can be a little bit of a challenge as it needs you to take a slip road before the hotel otherwise you can sail by! However once you have mastered this it's ok. Room was good both quiet and comfortable We opted for the inclusive Breakfast price and also ate in the Restaurant a couple of evenings. The Breakfast was adequate but could not describe it as outstanding. The buffet layout for breakfast was a little cramped and needs reorganising so that it was slightly easier to make your selection. Also the scrambled eggs and bacon need to be more than just luke warm. Having said that most of the breakfast was ok. (Small criticism of most hotels UK as well as rest of Europe - there is only a very slow response to providing Gluten Free food and this applies to both Breakfast and Dinner. Whilst Gluten Free can be provided it is often hard work to get it)The evening Dinner was very good but it was the same menu the 4 nights we were there and bearing in mind my comments about GF, the options are limited.Hotel Staff were very friendly and helpful, some of the Restaurant Staff need to cheer up a little.Generally I would recommend this hotel as some of my less positive comments can be got round or may not effect you.

Dear Guests, Thank you for your detailed feedback, it's always appreciated. We are happy to read that you enjoyed your stay with us. We took good note of your remarks concerning breakfast and diner, and we will do our best to improve our choices for people on gluten free diet. We sincerely hope that we can welcome you back for another stay. Your Team at the Mercure Annecy-Sud.

Good location; unresolved issue

TripAdvisor rating 4.0/5

Bev S Families - TripAdvisor review

This Mercure was well-located for our family visit to Annecy. The rooms were comfortable and clean, parking was ample. The outdoor pool was nice. We had 3 rooms for 10 family members, and one of the family rooms had an air conditioner that had a yellow alert light lit from the time we arrived and was barely putting out air. The young lady at reception came and looked at it and said she could not do anything, but that the technician would take care of it the next day. We reminded reception before we left in the morning, but when we returned that evening, nothing had been done, so our daughter's family had a second uncomfortably warm night. Breakfast was not Mercure standard--the serving area was cramped and poorly displayed, choices were limited, and the eggs and bacon were cold both mornings. Not what we expect from a Mercure...

Dear Guests, Thank you for sharing your experience with us on Tripadvisor. We are happy to read that you enjoyed the rooms and the swimming pool. But we are sorry that you did not enjoy completely your stay with us due to a tecnical problem. We will undoubtedly share your comments with our staff so we can ensure that such situations do not occur in the future. We sincerely hope that we can welcome you back for another stay. Your Team at the Mercure Annecy-Sud.

Good accommodation let down by very poor breakfast.

TripAdvisor rating 4.0/5

Gordon W Friends getaway - TripAdvisor review

The hotel is a little out of the centre of Annecy but that makes it easy to get to and park. The rooms were very comfortable and the staff at reception very friendly and helpful. Unfortunately the same cannot be said for the breakfast restaurant. The hot food was actually quite cold - not only unpleasant but also unsanitary. Staff were uncommunicative and unhelpful. Get ready for a management defence sayjng this was unusual - unfortunately that would be defensible because we saw the hotel manager helping himself to the supposedly hot eggs.

Thank you for taking the time to tell us about your stay here at the Mercure Annecy Sud. We were very disappointed to hear that your experience did not meet your overall expectations. Please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is very important to us. We’ll be sure to look into the points that you have raised in order to make improvements where necessary. I hope we can welcome you back to Mercure Annecy Sud Hotel some time in the future. Kind Regards,


TripAdvisor rating 2.0/5

debbieaV4527BY Couples - TripAdvisor review

Overnight stay in the beautiful town of Annecy. Disappointed on location and standard of this hotel property. Not to the standard expected of a Mercure. Restaurant also not great. Menu very restrictive and not good value. Would not recommend

Dear Madame and Sir, We thank you to have taken the time to give us your opinion about your stay in our hotel. We are sorry that the service and the restaurant did not meet your expectations, and we beg you to accept our sincerest apologies. Concerning the location, indeed we are outside the city center but we have a free car park for your convenience. We hope we can welcome you back to the hotel Mercure Annecy Sud for your next stay in Annecy. Kind Regards,

1 night Stop Over

TripAdvisor rating 5.0/5

485suzanneo Couples - TripAdvisor review

Lovely hotel with outdoor pool. 10 minute drive from Annecy which is beautiful and well worth a visit. The room was large and clean with a lovely shower. The staff were helpful and friendly. Nice outside terrace.

Dear Madam, We thakk you for your good reviews concerning our hotel. Hoping to welcome you soon.

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